-
Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in JPM Wealth Management, you will play a pivotal role in shaping user experiences across our products and services.
Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights.
Work cross functionally to translate research learnings into experience and business strategy.
Independently assist product teams from discovery to delivery.
You will act as a core contributor to aid in developing research studies that answer user needs.
Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
Job responsibilities
* Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
* Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
* Design and edit low fidelity prototypes and provide constructive critique of WIP Designs
* Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
* Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
* Apply structured problem-solving and design thinking to address top strategic priorities
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
* Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
* Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
* Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs
* Ability to translate research insights into product strategy and influence product roadmaps
* Experience using figma Design and figjam
Preferred qualifications, capabilities, and skills
* Management degree with Design focus/ HCI degree with foundational business strategy
...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:33
-
We are seeking a seasoned Managing Director to join our League Leading Investment Banking Team.
As a Managing Director in our Emerging Middle Market Coverage Investment Banking team, you will assume a pivotal leadership role and will be responsible for driving strategic client engagement and delivering J.P.
Morgan's full suite of Investment Banking products including M&A, Equity, Debt, and other advisory services.
We define Emerging Middle Market as companies with sales revenues in the $100M-$200M or transactions with enterprise values between $100M- $300M.
The Managing Director will report directly to the Global Head of MidCap Investment Banking and will be instrumental in shaping the firm's strategy and client coverage in this segment.
Job Responsibilities
* Originate and execute M&A, Equity, and Debt transactions for sponsors and strategic clients within the Emerging Middle Market.
* Collaborate with industry and product bankers to deliver integrated financial solutions tailored to client needs.
* Demonstrate strong sector experience in Industrial, Retail & Consumer and/or Business Services.
* Manage and coordinate client requests, deal execution and liaise with internal teams and external professional advisors.
* Provide timely market intelligence and insights to clients and internal stakeholders.
* Represent J.P.
Morgan at business and industry events to identify new business opportunities and actively pitch for new client mandates.
* Lead and participate in client meetings, supported by internal partners.
* Provide leadership, mentorship and supervision to team members, fostering professional development and high performance.
Required qualifications, capabilities and skills
* Minimum of fifteen years of relevant experience in a senior investment banking role, with a proven track record covering Emerging Middle Market strategics and sponsors.
* Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity.
* Advanced quantitative and analytical skills.
* Demonstrated ability to perform effectively under pressure and tight deadlines, synthesize large volumes of information, and to develop innovative solutions.
* Adaptability and independence in managing projects, with readiness to assume significant responsibility within a team environment.
* Professional maturity and confidence in client interactions.
* Excellent understanding of financial, legal and regulatory risks relevant to large, integrated investment banks in the current market environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment b...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:33
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Coral Gables, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:32
-
Are you passionate about the world of data? Don't miss this opportunity!
Global Banking offers extensive industry knowledge, local expertise, and seamless global capabilities to clients, including corporations, municipalities, financial institutions, real estate investors/owners, and not-for-profit organizations.
We provide a comprehensive range of financial products and services, including traditional lending products, incl.
asset-based, real estate finance, and treasury services.
Clients also have access to our full suite of investment banking and asset management services.
Our credit, client, lending product datasets are crucial, informing our vision, driving our strategy, and being central to everything we do.
Commercial Banking is revolutionizing the delivery of credit to our Clients, Front Officers and Credit Risk Officers in the Commercial Bank.
The Analytics Solutions Senior Associate will collaborate with various platform, product, and process owners across the Global Banking ecosystem to creatively integrate data and insights.
Our goal is to provide the best experience for our customers (both internal and external) by analyzing product usage.
You'll join a team culture that values diversity, inclusion, strong business outcomes, and individual growth .
Primary Responsibilities
* Analyze large, complex datasets to identify trends, patterns, and opportunities for product improvement.
Translate business questions into actionable recommendation, especially those coming from workflow tools
* Design, write, and optimize SQL queries for data extraction and reporting.
Develop Python scripts as needed for data processing, automation, and advanced analytics.
* Build, maintain, and enhance interactive dashboards and reports using BI tools such as QlikSense, Tableau, Sigma, etc.), providing real-time, meaningful insights for stakeholders.
* Work closely with cross-functional teams (product managers, credit executives, banking executives, UX designers, tech teams) to gather requirements, deliver data solutions, and present findings to both technical and non-technical audiences.
* Manage a complex portfolio of work with strong project management discipline and robust controls.
* Ensure data accuracy and integrity.
Document data definitions, processes, and highlight data quality gaps for technology and process improvement.
* Provide training and support to end-users on dashboard usage and data interpretation.
* Demonstrate credibility and responsiveness in addressing ongoing and ad-hoc requests from senior leadership.
* Stay current with industry trends and best practices in data analytics and visualization, fostering a culture of innovation and leveraging the latest tools and techniques.
Required Qualifications, Capabilities, and Skills
* 3+ years of experience in data analytics, MIS, business management, consulting, or related roles, preferably within banking, credit risk or lending
* BA ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:31
-
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Fulfillment and Archive Services, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
* Own and drive execution and delivery for large, complex projects, ensuring all project management controls are followed
* Develop and communicate clear program plans, executive summaries, and project status updates
* Manage timelines, dependencies, blockers, and resources, coordinating with stakeholders and partners
* Oversee change management activities, ensuring compliance with risk, controls, and regulatory requirements
* Engage with Scrum of Scrums, Product Owners, and Tech Leads to stay updated on activities and manage the book of work
* Act as the main point of contact for stakeholders, building strong relationships and understanding their needs
* Continuously assess and improve delivery processes for greater efficiency and effectiveness
* Conduct post-implementation reviews and lead lessons learned sessions
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
* 4+ years of Project Manager experience, ideally in banking or financial services
* Bachelor's degree in Information Technology, Business, or a related field
* Strong understanding of delivery processes with a track record of driving continuous improvement
* Experience in release management, deployment processes, and strategies across products or platforms
* Skilled in working within matrixed organizations and driving cross-functional collaboration
* Strong leadership, organizational, and analytical skills, with effective communication at all levels
* Proficient in project management tools such as JIRA, Confluence, MS Project, Excel, and Teams
Preferred qualifications, capabilities...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:31
-
As a Executive Director in Global Corporate Banking, you will be responsible for developing and growing our global business with Mortgage Finance and Servicing companies, across a broad suite of products in close alignment and cooperation with our product and global coverage partners.
Relationship responsibility is global across our network and full set of corporate banking products (Cash Management, DCM, lending products, trade, FX and interest rate products, commodity derivatives, Securities Services and Asset Management) as relevant for Mortgage Finance and Servicing clients.
Job Responsibilities
* Work with investment banking coverage and product bankers to pitch for new engagements and develop client relationships with a focus on the Mortgage Finance and Servicing sector
* Develop and deepen C-suite/Treasurer level coverage with corporate clients
* Drive and coordinate the tailored marketing of products, identifying and addressing our clients' needs (jointly with product partners)
* Lead credit risk and other internal approval processes for loans and counterparty exposures
* Maintain responsibility for onboarding of target clients and presentation of the respective business and credit cases to the relevant internal partners and committees
* Hold revenue responsibility for top line growth as well as for sound risk return metrics
* Serve as the first line of defense for continuous credit quality monitoring
Required qualifications, capabilities, and skills
* 10+ years of experience in coverage of listed and privately owned corporates
* Proven ability to develop client relationships, win new business, close transactions and build networks, both internally and externally
* Solid in-depth knowledge of corporate banking products including bank loans, bonds, rates, FX and structured products, cash management, etc.
* Risk management expertise with experience in originating credit and/or debt capital markets transactions
* Strong influencing skills, team player, proven track record of managing cross cultural environments and inter-department collaboration
* Knowledge of the Mortgage Finance and Servicing industry and markets and existing clients and investor relationships
* Strong quantitative and analytical skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary inc...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:30
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will provide client service, operational marketing and administrative support to Private Client Advisors within Wealth Management.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 120 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P.
Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC.
Annuities are made available through Chase Insurance Agency, Inc.
(CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc.
in Florida.
JPMS, CIA and JPMorgan Chase Bank, N.A.
are affiliated companies under the common control of JPMorgan Chase & Co.
Products ...
....Read more...
Type: Permanent Location: South Richmond Hill, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:29
-
As an AI Creative Technologist, Vice President within the CCB Operations team, you will play a critical role in shaping innovative, AI-driven solutions that connect systems, processes, and people.
You will leverage your expertise in UX/Product Design, prototyping, and AI technologies to deliver rapid prototypes and orchestrate complex service design initiatives.
This role emphasizes hands-on experimentation and collaboration, focusing on prototyping, systems orchestration, and AI/LLM integration.
Job Responsibilities:
* Prototype and deliver wireframes and interactive concepts using AI tools such as CLAUDE, NANO BANANA, CURSOR AI, or similar platforms.
* Apply a deep understanding of AI, LLMs, and data to inform design and prototyping decisions.
* Collaborate with cross-functional teams-including AI/ML engineers, product managers, and business stakeholders-to orchestrate systems and processes that connect technology and people.
* Map and optimize service flows, user journeys, and system interactions, focusing on how systems, processes, and people are interconnected.
* Deliver prototypes and proof-of-concepts that demonstrate innovative solutions for conversational AI, service design, and operational efficiency.
* Operate with an iterative, experimental mindset-gathering feedback and refining prototypes to drive continuous improvement.
* Contribute to the evolution of our design system, especially as it relates to AI-driven and conversational UI components.
* Present prototypes and concepts to stakeholders, clearly articulating the rationale and potential impact of your work.
Required Qualifications, Capabilities, and Skills:
* 5+ years of experience or equivalent expertise in user experience design, conversational AI design, or similar roles.
* Demonstrated experience working with AI models, LLMs, and data-driven design.
* Proven ability to deliver prototypes and wireframes leveraging AI tools (e.g., CLAUDE, NANO BANANA, CURSOR AI).
* Experience with systems orchestration-understanding how systems, processes, and people connect within service design.
* Background in software engineering with a strong foundation in design (coding not required).
* Experience designing, prototyping, and deploying conversational AI solutions (e.g., chatbots, virtual assistants) using natural language processing and AI technologies.
* Experience with inclusive design and accessibility principles.
* Familiarity with process governance and change management in design systems.
* Experience in advisory roles related to implementing design systems or technology solutions.
* Experience in enterprise environments (e.g., financial services, e-commerce, or large-scale transformation programs).
* Knowledge of agile development methodologies and product lifecycles.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:29
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Bank specifically in the Markets Technology and Spread Pricing Direct team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems independently with minimal supervision
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems while taking full ownership of technical decisions and outcomes
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development with complete autonomy and strategic oversight
* Proactively identifies hidden problems and patterns in the application maintenance and uses these insights to drive improvements to coding hygiene and system architecture independently, serving as a technical authority
* Leverages AI-powered development tools like co-pilot, Claude agents to enhance productivity, code quality, and development workflows with minimal guidance
* Maintains, monitors, and optimizes existing production systems to ensure operational stability and performance, taking full ownership of system health and performance metrics
* Adds to team culture of diversity, opportunity, inclusion, and respect while mentoring and guiding junior team members
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience in senior or lead roles.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) Java
* Good experience in cloud-native foundations AWS
* Advanced experience in application development (Java, Spring Boot, databases and cloud-native foundations AWS)
* Proven experience with Micro services and RESTful Web services
* Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Knowledge of frontend UI frameworks such as ReactJS
* Proficiency with AI-assi...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:28
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Consumer & Community Banking Web Channel team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Adds to team culture of diversity, opportunity, inclusion, and respect
* As a senior Developer drive the technical team in an Agile development process
* Codes, designs, and tests in a heterogeneous technology environment e.g., JavaScript (ReactJS), HTML, and CSS driving process and tool improvements from concept to implementation
* Ensures quality and completeness of the product through unit, component testing, integration testing, and End to End Testing capabilities
* Executes creative software solutions, design, development and technically troubleshoots with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Adheres to architecture standards, risk management and security policies
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Strong coding, designing, testing and implementation in a heterogeneous technology environment utilizing JavaScript, ReactJS, HTML, and TypeScript
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application R...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:28
-
Step into a leadership role, where your management skills will drive strategic risk and compliance initiatives.
Embrace the opportunity to enhance your leadership capabilities and make a meaningful impact on the future of risk management and control testing.
As a Compliance and Operations Risk Test Director in the Testing Center of Excellence, you will play a pivotal role in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements.
Your expertise in risk management and control testing will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management.
You will be expected to make independent decisions that significantly impact operations and financial management, while also leading large teams and managing service delivery.
Your proficiency in problem-solving, decision-making, and resource optimization will be key in driving results that accelerate our business objectives.
Your role will also involve fostering strong relationships with stakeholders, interpreting regulatory requirements, and effectively communicating risk reports to various management levels.
Job responsibilities
* Lead the development and implementation of comprehensive testing strategies across various business lines, ensuring alignment with regulatory and firm requirements.
* Oversee complex testing initiatives, utilizing advanced knowledge in risk management and control testing to identify and mitigate unmitigated risks.
* Make independent, strategic decisions that significantly impact operations, financial management, and compliance, based on in-depth analysis and expert judgment.
* Foster strong relationships with senior stakeholders, interpreting regulatory requirements and effectively communicating risk reports to various management levels.
* Manage large teams, setting professional standards, and ensuring efficient service delivery, while also contributing to the longer-term plans for the area to fit within broader functional and organization strategy.
Required qualifications, capabilities, and skills
* 10+ years of experience or equivalent expertise in leading and implementing comprehensive testing strategies in a financial institution.
* Expertise in technology risk management, information security, or a related field, with a focus on risk identification, assessment, and mitigation.
* Proven track record in managing large teams, setting professional standards, and ensuring efficient service delivery.
* Demonstrated expertise in interpreting and applying regulatory requirements within the context of risk management and control testing.
* Advanced proficiency in utilizing risk dashboards to provide SMART risk reporting, communications, and presentations for various forums and management levels.
* Expertise in resource optimization, with a focus on efficiently leveraging allocated people, money, and tec...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:27
-
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorganChase within the Consumer and Community Banking cards Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We're proud to lead the U.S.
in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
As a Lead Data Engineer , you will play a key role on an agile team focused on enhancing, building, and delivering secure, stable, and scalable solutions for data collection, storage, access, and analytics.
You will leverage your deep technical expertise and problem-solving skills to drive significant business impact, addressing a wide range of challenges across multiple data pipelines, architectures, and data consumers.
Job responsibilities
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence the product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to the team culture of diversity, opportunity, inclusion, and respect
* Design and develop end-to-end data pipelines using Spark SQL, Java, and AWS services
* Utilize programming languages such as Java and Python, work with NoSQL databases and SQL, and leverage container orchestration services including Kubernetes, along with a variety of AWS tools and services
* Define and implement database backup, recovery, and archiving strategies
* Generate advanced data models for one or more teams using firmwide tools, linear algebra, statistics, and geometrical algorithms and approve data analysis tools and processes to ensure consistency and quality
Required qualifications, capabilities, and skills
* Formal training or certifi...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:26
-
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
....Read more...
Type: Permanent Location: Montebello, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:25
-
Advance your career in global payroll operations with our PayOps team.
You will lead US payroll processing and controls, collaborate on automation initiatives, and work closely with colleagues in the US and India.
As a PayOps Associate, you will manage the processing and validation of US payroll, ensuring compliance and accuracy.
You will leverage Oracle HCM Payroll and support automation and process improvement projects, collaborating with teams in the US and India to deliver operational excellence.
Job responsibilities
* Manage US payroll processing and validate payroll data for accuracy and compliance.
* Utilize Oracle HCM Payroll for payroll operations and troubleshooting.
* Lead process improvement initiatives to enhance payroll efficiency.
* Collaborate with US and India teams to resolve payroll issues and drive best practices.
* Support automation projects using Alteryx and Pega.
* Prepare and analyze payroll reports for management and audit purposes.
* Maintain payroll documentation and ensure regulatory compliance.
* Communicate effectively with global stakeholders.
Required qualifications, capabilities, and skills
* Hold a bachelor's degree in Business, Finance, Human Resources, or related field.
* Demonstrate at least 3+ years of experience in payroll or HR operations.
* Show expertise in Oracle HCM Payroll or similar payroll systems.
* Advanced Excel knowledge.
* Exhibit strong attention to detail and commitment to data accuracy.
* Lead process improvement and automation initiatives.
* Communicate effectively with global stakeholders and team members.
* Manage multiple priorities in a fast-paced environment.
* Display working knowledge of automation tools such as Alteryx and Pega.
* Uphold confidentiality and compliance in payroll processes.
Preferred qualifications, capabilities, and skills
* Possess experience supporting US payroll operations.
* Demonstrate knowledge of US payroll regulations and compliance.
* Show experience with payroll automation projects.
* Hold certification in payroll or HR systems.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also off...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:25
-
Join a team where your expertise in risk and control management will help shape a proactive and sustainable environment for the Executive Office.
You will collaborate with business partners to identify and address control gaps, support strategic initiatives, and contribute to a culture of continuous improvement.
Grow your career in a dynamic setting that values integrity, innovation, and professional development.
Your work will have a direct impact on the safety and success of our business.
As an Vice President Control Manager within the Chief Analytics Office (CAO), you will be responsible for overseeing artificial intelligence-related governance support and Compliance & Operational Risk Evaluation (CORE) Program Governance.
Your responsibilities will include managing Firmwide common processes & controls, ensuring the appropriate implementation of key controls in Policies and Standards, developing control management framework documents, and supporting the Data & Analytics Control Manager community of practice.
Working in partnership with the Control Management team and CAO business/control partners, you will play a significant role in effectively managing the overall operational risk environment for CAO.
Job responsibilities:
* Complete relevant assessments in partnership with Control management and Business teams as needed (Ex.
Operational Risk Summaries, Regulatory Topic assessment, Residual Risk view)
* Ensure key controls described in relevant AI/ML Analytics related Standards and Policies are reflected in CAO CORE content, and where appropriate, across LOB/CFs - leveraging strong knowledge of the CORE platform
* Develop relevant control management framework document(s) in partnership with business and control partners
* Support community of practice for AI/ML Analytics related Control Managers across LOB/CFs, related to changes to standards, practices and common controls, and calibration
* Review reporting and key metrics to proactively identify emerging risks or themes; partner with the business partners to enhance metrics being gathered to monitor standards-adherence as well as emerging risk detection
* Support CAO control management priorities as necessary, including reviewing materials / responses to regulatory queries and meetings
* Partner with Line of Defense Partners (Legal, Compliance, Op Risk, and Audit) to understand their priorities and engage them as appropriate to manage the control environment, while ensuring successful Compliance/Op Risk tests and Audits, and Regulatory exams as applicable
* Lead by example, with exemplary personal and professional attributes.
Inspire confidence in staff as well as key business and control partner.
Required qualifications, capabilities and skills:
* Bachelor's degree or equivalent experience.
* Demonstrated sound judgment in assessing risk, prioritizing work, and engaging senior leaders through change.
* Proven experience leading c...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:24
-
We are seeking an energetic team member to help develop and execute annual audit plans, manage audit engagements, oversee and perform audit testing!
As a Technology Audit Manager within Commercial and Investment Banking, you will participate in audit engagements, evaluate and report on management's controls, communicate findings, maintain collaborative relationships, and drive process efficiencies, all while upholding a culture of integrity, respect, and innovation.
this will support the Payments Technology and Chief Data and Analytics Audit team within Commercial and Investment Banking.
Job responsibilities
* Participate in audit engagements from planning to reporting
* Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management's controls
* Communicate audit findings to management and identify opportunities for improvement
* Create and maintain collaborative working relationships with stakeholders, while providing independent challenge
* Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, respect, excellence and innovation
* Stay up to date with evolving industry and regulatory developments
* Find ways to drive efficiencies in audit process through automation
Required qualifications, capabilities and skills
* 7+ years of internal or external auditing experience, or relevant business experience
* Bachelor's degree (or related financial experience) in Technology, Accounting, Finance, or related discipline
* Understanding of internal control concepts with the ability to evaluate and determine the adequacy of control design and operating effectiveness in an integrated manner
* Ability to effectively and efficiently execute audit testing and complete audit work paper documentation
* Adaptable to changing business priorities and ability to multitask in a constantly changing environment
* Excellent verbal and written communications skills
* Great interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners
Preferred qualifications, capabilities, and skills
* Related professional certification such as CISA, CISSP, or CIA
* Business knowledge of payments products.
* Knowledge of application controls, code reviews, data analytics, cyber security controls, mainframe controls, cloud design and controls, and/or distributed technologies
* Enthusiastic, self-motivated, interest in learning, effective under pressure and willing to take personal responsibility/accountability
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Ou...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:23
-
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services.
The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries.
We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
As a Trading Services Associate within the Futures & Derivatives Clearing Team, you will be responsible for trade processing and position management on Global Derivative Markets.
You will also serve as a vital resource for the front office and client-facing stakeholders.
You'll act as the liaison between the business, technology, control partners, and operations.
Your role includes the investigation of trade inquiries, monitoring execution flows, trade reconciliations, and the fundamental understanding of trade clearing platforms and systems.
Candidates must be able to provide and communicate solutions (in person, electronically, or by phone) in a fast-paced, high-pressure environment.
Job responsibilities:
* Provide end-to-end trade flow support across all product channels globally.
* Monitor ongoing support needs to address changes and inefficiencies.
* Drive continuous improvement efforts while reducing risk across the post-trade lifecycle.
* Ensure the accurate and timely resolution of all inquiries or escalate if necessary.
* Address ad hoc queries from clients, operations, technology, and the front office.
* Facilitate training for new staff.
* Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements and products.
Required Qualifications, Capabilities, and Skills:
* 4 years of financial industry experience
* In-depth knowledge of Excel.
* Prior knowledge of Futures and Options Operations.
* Highly disciplined, a self-starter, and the ability to execute assignments independently.
* A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism.
* Attention to detail with superior written, verbal, and problem-solving skills.
* Excellent organizational and time management skills.
* Ability to communicate with all levels within the Line of Business
* Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.
Preferred Qualifications, Capabilities, and Skills:
* Bachelor's degree strongly preferred.
Work Schedule:
This role is full time in office, Monday thru Friday and is located in Chicago, IL only.
It does not offer relocation assistance or immigration sponsorship.
Work schedules will vary.
Candidates must be willing to work schedules during our operating hours.
Specific information will be provided by the Recruiter.
This position requires that you attend the training as scheduled.
The hours may not coincide...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:23
-
If you believe that financial advising should feel like a personal relationship with a trusted partner for your clients and want top tier technology and support to assist in building that experience.
This is the team for you.
Job Summary
As a Personal Advisor, in J.P.
Morgan's Wealth Management's National Branch Personal Advising group, you will partner with clients to create custom financial plans based on their goals.
You will meet with clients primarily through scheduled appointments via video or phone, build a personalized financial plan for each client, and match clients with investment portfolios that are designed and managed by J.P.
Morgan's Chief Investment Officer.
You will also provide advice to existing clients as they need it, helping them navigate shifting priorities around their finances and their lives.
Personal Advisors will work in a hybrid team based office environment to support the full book of clients.
Job responsibilities:
• Leverage experience and understanding of investments, wealth planning, credit and banking concepts to help clients achieve their financial goals
• Convert high quality leads into new clients and help to maintain those relationships
• Utilize a "solution-oriented" mindset to work towards best possible outcomes for all clients
• Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach
• Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their day
• Passion for educating clients on the digital products available to them to better monitor, maintain, and achieve their financial goals.
Required qualifications, capabilities, and skills:
• A valid and active Series 7
• A valid and active Series 66 (63/65) license is required or ability to obtain within 60 days of starting in the role as a condition of employment
• This role requires you to be licensed in all states
Preferred qualifications, capabilities, and skills:
• At least 3 years of relevant financial services or brokerage experience strongly preferred with focus on financial planning
• Bachelor's degree preferred
• CFP preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements an...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:22
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Federal Way, US-WA
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:21
-
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100 - 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve b...
....Read more...
Type: Permanent Location: Humble, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:21
-
About
The Payment Experiences team manages multiple products and services that make payments easy and convenient for Chase customers.
We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative solutions that power the future of banking.
Description
As a Senior Associate, Payment Experiences and Services (PxS) within the Connected Commerce Banking Payments organization, you will promote product strategy and delivery for Banking Payments Move Money Services, focusing on rebuilding legacy systems into modular, highly available services.
The Connected Commerce Banking Payments organization is a forward-thinking team of talented product managers dedicated to delivering innovative payment services and transforming customer experiences through product excellence.
We seek a highly organized, strategic, and impactful individual with strong communication skills and the ability to connect across multiple teams and stakeholders to ensure cohesive and successful outcomes.
Job responsibilities
* Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
* Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.
* Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
* Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
* Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.
* Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.
Required Qualifications, Capabilities, and Skills:
* 3+ years of experience in product, financial services, technology, project management, or other relevant fields.
* Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.
* Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).
* Demonstrable experience as an interface between business and technical teams.
* Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).
* Self-starter with a mindset focused on problem management/resolution and continuous improvement.
* Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.
Preferred Qualifications, Capabilities, and Skills:
* Background in financial services, retail banking, or payments is a plus.
...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:20
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Traverse City, US-MI
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:20
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Park City, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:19
-
Job title
RN Supervisor - Care Management
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.
The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.
Sagility has more than 25,000 employees across 5 countries.
Job title:
RN Supervisor - Care Management
Job Description:
We are currently seeking a talented Supervisor to lead a Care Management / Care Coach team.
This role is responsible for overseeing a team of RNs or non‑licensed Care Coaches and ensuring high‑quality care, service excellence, and operational performance.
The ideal candidate will demonstrate strong clinical understanding (if RN), leadership capability, coaching skills, and the ability to effectively manage daily operations.
Key Responsibilities
Operational Leadership
* Oversee day‑to‑day team operations, including attendance management, call queue oversight, and adherence to client expectations.
* Ensure compliance with floor management policies and service level agreements (SLAs).
* Verify system and equipment connectivity prior to shift start and escalate issues to WFM, IT, or the Operations Manager as needed.
* Provide real-time support to associates by answering questions and assisting with technical or process-related issues.
* Ensure huddles, coaching sessions, and workflow routines are carried out consistently and on schedule.
* Ensure team adherence to shift schedules, breaks, and offline activities.
Performance Management
* Monitor daily quality and productivity metrics using available reports, dashboards, and databases.
* Complete daily Team Leader checklists and submit weekly to the appropriate leader.
* Conduct weekly performance coaching with signed coaching logs; provide additional counseling when required.
* Complete regular one-on-one feedback sessions, including developmental coaching and disciplinary conversations.
* Develop and maintain Individual Development Plans (IDPs) for assigned associates.
* Identify high‑potential team members and assign projects or tasks to support development.
* Ensure timely coaching and corrective action for non-compliance errors.
* Conduct yearly performance appraisals for all assigned team members.
Communication & Alignment
* Cascade process updates, product knowledge, policy changes, and client updates in a timely manner.
* Meet with the team at least weekly to share updates, address concerns, and promote best practices.
* Participate in calibrations and alignment sessions with Quality, Training, and other support groups.
* Escalate operational issues to the Operations Manager or Shift Manager as needed.
Associate Support & Engagem...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:18
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Yorktown Heights, US-NY
Salary / Rate: Not Specified
Posted: 2026-03-12 08:18:18
