-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:47
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:46
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:45
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:45
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:44
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:43
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:43
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:42
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:41
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:38
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:36
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:35
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:35
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:33
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:30
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Provide day-to-day operational support for enterprise VoIP and VTC services, including voice, video, and conferencing platforms across on-premises, cloud, and hybrid environments.
- Perform Tier 1 and Tier 2 incident triage, troubleshooting, and service restoration activities for telecommunications systems.
- Execute routine administration tasks, including configuration changes, user provisioning, and support for phones and video endpoints.
- Support onboarding, testing, and rollout activities for collaboration and communications platforms.
- Escalate complex technical issues to senior engineers and Telecom SMEs while ensuring proper tracking and documentation.
- Assist in maintaining disaster recovery (DR) plans, procedures, and runbooks, and support DR testing and exercise execution.
- Perform backup verification, integrity checks, and restoration testing to ensure recoverability of telecommunications systems.
- Monitor system performance and assist in identifying issues affecting voice and video service quality.
- Maintain accurate documentation, including runbooks, SOPs, configuration records, and operational procedures.
- Provide on-site support for physical endpoints and infrastructure as required, while participating in on-call rotations to support 24/7 operations.
Job-Specific Minimum Requirements:
- Experience supporting VoIP, VTC, or unified communications (UC) systems in an enterprise or operational environment.
- Ability to perform Tier 1/Tier 2 troubleshooting and incident triage for telecommunications services.
- Experience with user provisioning, endpoint configuration, and routine system administration tasks.
- Ability to follow standard operating procedures (SOPs) for incident response, service requests, and system updates.
- Experience supporting ITSM tools (e.g., ServiceNow) for ticket tracking and documentation.
- Basic understanding of networking concepts, including QoS and voice/video traffic dependencies.
- Ability to support and document backup, recovery, and DR testing activities.
- Experience maintaining technical documentation, runbooks, and operational records.
- Ability to work in hybrid environments (on-site/off-site) and participate in on-call rotations.
- Associate's or Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field.
Additional years of relevant experience will be considered in lieu of degree.
- 2+ years of experience in telecommunications support, IT operations, or unified communications administration.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with enterprise UC platforms (e.g., Cisco UC, Microsoft Teams, or similar tools).
- Experience supporting VoIP phones, video conferencing endpoints, and collaboration tools.
- K...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:27
-
Essential Duties and Responsibilities:
- Develop relationships with employers/community providers to provide our participants access to career driven employment opportunities both paid and unpaid.
- Assess and respond to employers specific needs by meeting with and presenting to employers to discuss specific services, assessing employer needs and building working relationships.
- Develop strong relationships with local economic development groups, chambers of commerce and professional organizations.
- Educate project staff on available employment opportunities.
- Establish ongoing feedback loops with employers to adjust referrals based on updated skill sets.
- Coordinate training opportunities to meet employer needs.
- Schedule, coordinate, facilitate and participate in job fairs, on-site recruitment events and outside functions with various community partners.
Minimum Requirements
- High school diploma, GED or equivalent required.
- Minimum 6 years of related experience required.
- Minimum 2 years of experience in account/client management, program marketing or sales experience.
- Strong working knowledge of labor market, community resources and diverse populations.
- Demonstrate initiative, independent judgment, discretion and decision making and effective motivational skills.
- Excellent organizational, interpersonal, written, listening and verbal communication skills.
- Must be able to perform comfortably in a fast-paced, deadline-oriented work environment with continuous change, as a team member and independently.
Preferred Experience:
-Community engagement or outreach experience
Requirements:
-Travel up to 70% of the time
-Must live in Montana
This position is fully remote and will require a home office.
Home office requirements:
Reliable high-speed internet service
Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
#LI-Remote #HumanServices
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job dutie...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:25
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.
- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.
- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.
- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.
- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.
- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.
- Agile Ad...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:21
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.
- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.
- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.
- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.
- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.
- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.
- Agile Ad...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:19
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.
- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.
- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.
- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.
- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.
- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.
- Agile Ad...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:16
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.
- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.
- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.
- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.
- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.
- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.
- Agile Ad...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:13
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.
- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.
- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.
- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.
- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.
- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.
- Agile Ad...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:10
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.
- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.
- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.
- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.
- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.
- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.
- Agile Ad...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:10
-
Essential Duties and Responsibilities:
- Serve as the point of contact and client interface for project technology related issues.
- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority.
- Develop trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives.
- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards.
- Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development.
- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery.
- Define and implement development plans for assigned projects.
- Typically responsible for providing guidance, coaching, and training to other employees within job area.
- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures.
- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing, and potentially programming support.
- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work.
- Identify, track, manage, and communicate risks and issues with stakeholders and upper management.
- Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Scrum ceremonies and coach Agile teams: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives to promote effective team collaboration and continuous improvement.
- Cross-Functional Collaboration: Partner with Product Owners, technical leads, QA, business operations, shared services, and client-facing teams to align priorities, dependencies, and delivery timelines.
- Tracking and Reporting: Provide project and team performance metrics including status, risks, issues, dependencies, blockers, velocity, burnup/burndown, milestones, and decisions clearly to leadership and stakeholders.
- Impediment Removal: Identify and resolve obstacles that may hinder the team's progress, ensuring a smooth and efficient workflow.
- Coaching and Mentoring: Provide guidance and support to team members on Agile best practices, fostering a culture of continuous learning and improvement.
- Progress Monitoring: Track and report on team performance metrics ensuring transparency and accountability.
- Agile Ad...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-14 09:46:09
