-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:26
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:23
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Providence, US-RI
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:19
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:17
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:14
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:12
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:10
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:07
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Minot, US-ND
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:05
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:03
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Wilmington, US-NC
Salary / Rate: Not Specified
Posted: 2026-06-06 08:51:01
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Fargo, US-ND
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:59
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Cherry Hill, US-NJ
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:56
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:53
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer Service skills
* Retail experience
Essential Job Functions:
• Grocery Clerk helps customers dis...
....Read more...
Type: Permanent Location: Cordova, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Las Cruces, US-NM
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Reno, US-NV
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:48
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:46
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:43
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-06-06 08:50:41
