-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:57
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:52
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:49
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:48
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:47
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:47
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:46
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:45
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:45
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:44
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Meat department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum - Excellent oral/written communication skills - Current food handlers permit once employed - Ability to handle stressful situations - Knowledge of basic math (counting, addition, subtraction) Desired - High School Diploma or GED - Any meat/retail experience - Any management experience - Second language (speaking, reading and/or writing)- Promote trust and respect among associates, with a positive attitude - Communicate company, department, and job specific information to associates - Establish department performance goals and empower associates to meet or exceed targets through teamwork - Develop adequate scheduling to manage customer volume - Train and develop associates on their job performance and participate in the performance appraisal process - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products - Inform customers of produce specials and offer product samples to help customers discover new items - Review/inspect products for quality and freshness and take appropriate action - Develop and implement a department business plan to achieve desired results - Create and execute sales promotions in partnership with store management - Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department - Prepare and submit seasonal critiques for the sales and merchandising supervisor - Implement the period promotional plan for the department - Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports - Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs - Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO) - Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained - Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents - Report all safety risk, or issues, and illegal activity, including robbery...
....Read more...
Type: Permanent Location: Columbus, US-WI
Salary / Rate: Not Specified
Posted: 2026-11-06 09:30:43
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:38
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Ability to handle stressful situations
* Knowledge of basic math (counting, addition, and subtraction)
* Effective communication skills
Desired
* Any retail experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
* Check product quality to ensure freshness; review sell by dates and take appropriate action
* Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
* Report product ordering/shipping discrepancies to the department manager
* Display a positive attitude
* Stay current with present, future, seasonal and special ads
* Adhere to all food safety regulations and guidelines
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Notify management of customer or employee accidents
* Report all safety risks/issues and illegal activity, including robbery, theft or fraud
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
....Read more...
Type: Permanent Location: Vicksburg, US-MS
Salary / Rate: Not Specified
Posted: 2026-11-06 09:30:35
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:34
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:33
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:33
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:32
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a fully remote role.
.
Must have the ability to pass a federal background check
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus groups, administer surveys, collect feedback,...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 28.38
Posted: 2026-11-06 09:30:29
-
Maximus is currently seeking an experienced and strategic Program Director who will lead and manage contract operations and new product/program implementations within a consolidated Call Center.
This position is on-site 5 days per week in Baton Rouge, LA.
Essential Duties and Responsibilities:
- Lead large, complex programs or portfolios, ensuring successful delivery, client satisfaction, operational performance, and achievement of business objectives.
- Develop and execute operational plans that translate business strategy into measurable program outcomes.
- Manage program financial performance, including budgeting, forecasting, resource allocation, profitability, and P&L accountability.
- Oversee workflow processes, staffing strategies, inventory and supply chain activities, and performance metrics to optimize operational effectiveness.
- Establish and enforce program policies, procedures, standards, and controls to ensure compliance, risk mitigation, and consistent execution.
- Resolve complex operational, financial, and organizational issues while driving continuous improvement, efficiency, and service excellence.
- Lead multiple teams through subordinate managers, including workforce planning, performance management, coaching, and succession development.
- Partner with senior leadership, clients, and cross-functional stakeholders to align priorities, communicate program performance, and support business objectives.
- Serve as the primary client relationship lead, building trusted partnerships and ensuring successful program delivery and customer satisfaction.
Job-Specific Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, to ensure financial targets are met and profitability is maintained.
- Manage day-to-day operational aspects of a project and scope including facilitating and preparing all planning activities and artifacts.
- Oversee and manage large multi-project programs including planning, organizing, staffing, leading, and controlling program activities.
- Identify resources needed and assign individual responsibilities.
- Develop and maintain a master and individual resource plan and required documents for projects.
- Baseline all projects and capture actual metrics for historical metrics and Level of Effort (LoE) forecasting.
- Review deliverables prepared by team before providing to management and customers.
- Prepare for engagement reviews and quality assurance procedures.
- Communicate relevant project information to management, stakeholders, and customers.
- Supervise staff by providing direction, input, and performance feedback.
- Serve as escalation point to prioritizing workloads and resolving issues.
- Act as liaison for assigned vendor(s), including performance and SLA monitoring, and supporting system and business process changes.
- Participate in the drafting of vendor contracts, addendums, SOWs, RFPs/RFIs, change requests, and r...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: 160000
Posted: 2026-11-06 09:30:25
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 72500
Posted: 2026-11-06 09:30:21
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 72500
Posted: 2026-11-06 09:30:21
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 72500
Posted: 2026-11-06 09:30:17
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 72500
Posted: 2026-11-06 09:30:12
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 72500
Posted: 2026-11-06 09:30:08
-
Maximus is currently seeking an Employee Relations Specialist.
This role is an integral role within supporting the centralized Employee Relations team at Maximus.
Essential Duties and Responsibilities:
- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr.
ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.
- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-spec...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 72500
Posted: 2026-11-06 09:30:04
