-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:09
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:09
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:08
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:07
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:07
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:06
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:05
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:05
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:04
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:04
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:03
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:02
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
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Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:02
-
Essential Duties and Responsibilities:
- Engage in outreach activities (phone calls, home visits, and community presentations) according to project protocols.
- Deliver individual and group outreach presentations to recipients and community members.
- Educate recipients about program offerings and enrollment options.
- Introduce managed care choices to recipients and aid in navigating health care and dental plans.
- Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
- Input data directly into specified internal automated systems following project policies.
- Develop and sustain familiarity with the community, actively participating in local events, health fairs, and related activities as required.
- Support fellow team members in managing and completing daily tasks.
- Conduct face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices
- Assist clients with the enrollment/transfer/disenrollment process
- Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
- Assist Call Center Operations and other departments as determined by project management to meet business needs
- Regular member of a processing unit within the Outreach department:
EEU
Data Entry
Manual Notices
- Conduct shadowing / training activities with new hires
- Works in assigned special projects
- Maintain Certified Application Counselor CAC active certification
- Conduct Certified Application Counselor (CAC) tasks in select counties
- Maintain updated knowledge of the New York Medicaid Choice Project
- Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Perform other duties as assigned by Management
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Prior work experience in customer service, data entry and/or data processing
- Experience working with MS office applications (Excel, PowerPoint & Word)
- Must be able and willing to travel and provide site coverage as needed
Preferred Requirements
- Some college or college degree
- Experience with New York Medicaid
- 2+ years of experience in customer service or related position
- Follows established guidelines and directions while maintaining a proactive approach to meeting objectives and deadlines.
- Effectively manages multiple tasks and priorities under pressure, ensuring high-quality outcomes in a fast-paced environment.
Home Office Requirements for 1 to 2 weeks of remote training
-Candidates must have their own laptop/computer equipment with Windows 11 Operating System or MacOS 13 Ventura or higher.
- Private and secure workspace
-Reliable high-speed internet ser...
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Type: Permanent Location: Lake George, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:01
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:22:00
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Provides subject matter proficiency for work described in the task.
- Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
- Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
- Must have experience deploying, managing, and operating workloads on AWS as well as implementing security controls and compliance requirements.
- Familiarity with using both the AWS Management Console and the AWS Command Line Interface (CLI).
- Understanding of the AWS Well-Architected Framework as well as AWS networking and security services
Job-Specific Minimum Requirements:
- Requires expertise in a specialty area.
Preferred candidate will have proficiency in AWS tools such as: Kubernetes, EKS, Diode, Lambda etc.
(not all inclusive) orchestrated/deployed in a cloud environment.
Qualifications:
- At least ten (10) years of overall experience in one or more of the functional areas listed below.
- A bachelor's degree in related field desired.
A bachelor's degree in a related field may substitute for two (2) years of experience.
A master's degree may substitute for an additional two (2) years of experience.
- 10 years IT systems administrative experience with both Microsoft and Linux platforms.
Proficient understanding of maintenance (patching, STIG, and upgrade processes) on AWS cloud infrastructure.
- Demonstrated experience and/or training in system administration related to ability to manage and operate workloads on AWS systems.
- Demonstrated experience in system administration support and management related to Amazon EKS.
- Demonstrated experience in system administration and supporting development and test teams in AWS and along with an applied understanding of Kubernetes and traditional RHEL servers.
- Kubernetes CKA certification and/or training and two years applied experience on containerized platforms
- A senior level AWS Cloud Systems Operations Administrator should have at least three (3) of the following Trainings or Certifications below and at least two (2) years applied experience with Container Orchestration and/or application deployment.
Four (4) years proven relevant experience may be substituted as applicable to each certification.
- AWS Cloud Practitioner (Foundational)
- AWS SysOps Administrator (Associate)- Kubernetes and Cloud Native Associate (KCNA)- Certified Kubernetes Administrator (CKA)
- Red Hat Certified Engineer (RHCE)
#techjobs #clearance #DODAIRFORCE-CYBER
Minimum Requirements
TCS221, T5, Band 8
#HotJobs0804LI #HotJobs0804FB #HotJobs0804X #HotJobs0804TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer.
We e...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:55
-
Unarmed Security Officer Have a passion for service? Ready to build a career, not just find another job? Metro One Loss Prevention Services Group has the opportunity youve been looking for! About Us: At Metro One LPSG, we are reshaping the security industry with a dynamic, service-driven approach.
We are proud to provide top-tier security and loss prevention services to our valued clients and were growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today! What We Offer: Weekly Pay Your hard work rewarded fast.
Competitive Benefits Health, dental, vision, and more.
Flexible Schedules Work-life balance matters.
401(k) Program Invest in your future.
Easy Online Application Process Get started in minutes! Your Responsibilities: Deliver exceptional customer service to clients and visitors.
Monitor CCTV surveillance systems and complete accurate daily activity reports.
Observe, survey, and report on activities at your assigned post.
Respond quickly and appropriately to critical incidents and emergencies.
What Were Looking For: Must be at least 18 years of age.
High school diploma or equivalent (GED).
Authorized to work in the United States.
Strong, stable work history.
Must pass a drug test and background screening.
Prior experience in security, military, corrections, or law enforcement is a plus.
State Security License preferred.
Dont have one? We can help you obtain it! Reliable transportation required.
Why Metro One? If you're looking for more than just a job if you want to be part of a growing, supportive team where your hard work matters Metro One is your next career move.
We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.
Grow your career.
Strengthen your skills.
Make a difference.
Metro One LPSG is an Equal Opportunity Employer.
....Read more...
Type: Permanent Location: West Deptford, US-NJ
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:54
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS059, T5, Band 8
Job-Specific Minimum Requirements:
- Bachelor's degree in Cybersecurity, IT, or related field (or equivalent experience).
- CISM, CISSP, or equivalent certification.
- 10+ years of progressive cybersecurity experience spanning both governance/compliance and operational security.
- Demonstrated experience building or maturing a formal cybersecurity governance program.
- Strong working knowledge of NIST 800-53, RMF (NIST 800-37), and continuous monitoring practices.
- Experience managing or overseeing SIEM operations (Splunk preferred).
- Experience with vulnerability management tools (Nessus or similar).
- Familiarity with cloud security management (Azure, AWS, or similar).
- Experience handling controlled/sensitive data (CUI or equivalent).
- Ability to obtain and maintain a Public Trust clearance.
- Strong written and verbal communication skills; comfortable presenting to senior leadership and clients.
Preferred Skills and Qualifications:
- Prior ISSO or ISSM experience.
- Experience with ServiceNow (especially SecOps module implementation).
- Experience with Redseal, Greenbone, or SALT.
- Familiarity with AI governance frameworks (e.g., OMB M-25-21 or agency-specific AI use-case frameworks).
- Experience supporting programs involving Foreign National access or export-control-adjacent data handling.
- Experience with NIST 800-223.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS059, T5, Band 8
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physica...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:54
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS117, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Client Delivery: Collaborate with clients to understand their needs to deliver tailored solutions that drive business value.
To do this, you will meet with the client and users to conduct interviews; write clear and effective acceptance criteria for development; write and execute test cases; and collaborate with developers on design and usability.
- Analysis and Research: Conduct thorough analysis and research to identify trends, insights, and opportunities for improvement.
- Metrics and Reporting: Develop and maintain metrics to track project performance and outcomes, ensuring alignment with client objectives.
- Business Development: Support business development efforts by identifying new opportunities and contributing to proposal development.
- Problem-Solving: Develop creative and efficient solutions to address client and user issues promptly.
- Adaptability: Adjust strategies and approaches in response to changing client needs and business environments.
- Collaboration: Team player who works with team to streamline business processes and team efficiency.
- Communication: respond promptly, accurately, and respectfully to client and user requests via emails and phone calls; and clearly communicate requirements to developers via phone, email, and chat.
- Tools:
- Use JIRA for ticket management to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client.
- Documents, tracks, and monitors problems to ensure timely resolution
- SharePoint
- Outlook email boxes
- Chat (MS Teams)
- Videoconferencing tools (MS Teams, Zoom)
Training:
-Develops and supports training team members and clients
- Conduct research and analysis on project initiatives, conduct analytics across key project and business metrics.
- Curate content and project repositories to support technical writing and internal proposal development.
- Provide program management support to project and capture managers.
- Work effectively within teams to gather, analyze, and present data findings, ensuring clear communication of recommendations to stakeholders.
Job-Specific Minimum Requirements
- Bachelor's degree from an accredited university is required.
Computer Science, Business or related degree preferred.
- Years of Required Work-Related Experience: 3-6
- U.S.
Citizenship required.
Due to federal requirements, this position requires the ability to pass a "public trust" government background investigation.
- Mastery of Microsoft Office products including Word and PowerPoint.
- Excellent organizational, written, and verbal communication skills
- Ability to manage project life cycles by contributing to planning, execution, and evaluation phases, while adhering to established timelines and quality standards.
- Must be highly motivated, reliable self-starter and can be ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:53
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS117, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Client Delivery: Collaborate with clients to understand their needs to deliver tailored solutions that drive business value.
To do this, you will meet with the client and users to conduct interviews; write clear and effective acceptance criteria for development; write and execute test cases; and collaborate with developers on design and usability.
- Analysis and Research: Conduct thorough analysis and research to identify trends, insights, and opportunities for improvement.
- Metrics and Reporting: Develop and maintain metrics to track project performance and outcomes, ensuring alignment with client objectives.
- Business Development: Support business development efforts by identifying new opportunities and contributing to proposal development.
- Problem-Solving: Develop creative and efficient solutions to address client and user issues promptly.
- Adaptability: Adjust strategies and approaches in response to changing client needs and business environments.
- Collaboration: Team player who works with team to streamline business processes and team efficiency.
- Communication: respond promptly, accurately, and respectfully to client and user requests via emails and phone calls; and clearly communicate requirements to developers via phone, email, and chat.
- Tools:
- Use JIRA for ticket management to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client.
- Documents, tracks, and monitors problems to ensure timely resolution
- SharePoint
- Outlook email boxes
- Chat (MS Teams)
- Videoconferencing tools (MS Teams, Zoom)
Training:
-Develops and supports training team members and clients
- Conduct research and analysis on project initiatives, conduct analytics across key project and business metrics.
- Curate content and project repositories to support technical writing and internal proposal development.
- Provide program management support to project and capture managers.
- Work effectively within teams to gather, analyze, and present data findings, ensuring clear communication of recommendations to stakeholders.
Job-Specific Minimum Requirements
- Bachelor's degree from an accredited university is required.
Computer Science, Business or related degree preferred.
- Years of Required Work-Related Experience: 3-6
- U.S.
Citizenship required.
Due to federal requirements, this position requires the ability to pass a "public trust" government background investigation.
- Mastery of Microsoft Office products including Word and PowerPoint.
- Excellent organizational, written, and verbal communication skills
- Ability to manage project life cycles by contributing to planning, execution, and evaluation phases, while adhering to established timelines and quality standards.
- Must be highly motivated, reliable self-starter and can be ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS117, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Client Delivery: Collaborate with clients to understand their needs to deliver tailored solutions that drive business value.
To do this, you will meet with the client and users to conduct interviews; write clear and effective acceptance criteria for development; write and execute test cases; and collaborate with developers on design and usability.
- Analysis and Research: Conduct thorough analysis and research to identify trends, insights, and opportunities for improvement.
- Metrics and Reporting: Develop and maintain metrics to track project performance and outcomes, ensuring alignment with client objectives.
- Business Development: Support business development efforts by identifying new opportunities and contributing to proposal development.
- Problem-Solving: Develop creative and efficient solutions to address client and user issues promptly.
- Adaptability: Adjust strategies and approaches in response to changing client needs and business environments.
- Collaboration: Team player who works with team to streamline business processes and team efficiency.
- Communication: respond promptly, accurately, and respectfully to client and user requests via emails and phone calls; and clearly communicate requirements to developers via phone, email, and chat.
- Tools:
- Use JIRA for ticket management to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client.
- Documents, tracks, and monitors problems to ensure timely resolution
- SharePoint
- Outlook email boxes
- Chat (MS Teams)
- Videoconferencing tools (MS Teams, Zoom)
Training:
-Develops and supports training team members and clients
- Conduct research and analysis on project initiatives, conduct analytics across key project and business metrics.
- Curate content and project repositories to support technical writing and internal proposal development.
- Provide program management support to project and capture managers.
- Work effectively within teams to gather, analyze, and present data findings, ensuring clear communication of recommendations to stakeholders.
Job-Specific Minimum Requirements
- Bachelor's degree from an accredited university is required.
Computer Science, Business or related degree preferred.
- Years of Required Work-Related Experience: 3-6
- U.S.
Citizenship required.
Due to federal requirements, this position requires the ability to pass a "public trust" government background investigation.
- Mastery of Microsoft Office products including Word and PowerPoint.
- Excellent organizational, written, and verbal communication skills
- Ability to manage project life cycles by contributing to planning, execution, and evaluation phases, while adhering to established timelines and quality standards.
- Must be highly motivated, reliable self-starter and can be ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS117, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Client Delivery: Collaborate with clients to understand their needs to deliver tailored solutions that drive business value.
To do this, you will meet with the client and users to conduct interviews; write clear and effective acceptance criteria for development; write and execute test cases; and collaborate with developers on design and usability.
- Analysis and Research: Conduct thorough analysis and research to identify trends, insights, and opportunities for improvement.
- Metrics and Reporting: Develop and maintain metrics to track project performance and outcomes, ensuring alignment with client objectives.
- Business Development: Support business development efforts by identifying new opportunities and contributing to proposal development.
- Problem-Solving: Develop creative and efficient solutions to address client and user issues promptly.
- Adaptability: Adjust strategies and approaches in response to changing client needs and business environments.
- Collaboration: Team player who works with team to streamline business processes and team efficiency.
- Communication: respond promptly, accurately, and respectfully to client and user requests via emails and phone calls; and clearly communicate requirements to developers via phone, email, and chat.
- Tools:
- Use JIRA for ticket management to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client.
- Documents, tracks, and monitors problems to ensure timely resolution
- SharePoint
- Outlook email boxes
- Chat (MS Teams)
- Videoconferencing tools (MS Teams, Zoom)
Training:
-Develops and supports training team members and clients
- Conduct research and analysis on project initiatives, conduct analytics across key project and business metrics.
- Curate content and project repositories to support technical writing and internal proposal development.
- Provide program management support to project and capture managers.
- Work effectively within teams to gather, analyze, and present data findings, ensuring clear communication of recommendations to stakeholders.
Job-Specific Minimum Requirements
- Bachelor's degree from an accredited university is required.
Computer Science, Business or related degree preferred.
- Years of Required Work-Related Experience: 3-6
- U.S.
Citizenship required.
Due to federal requirements, this position requires the ability to pass a "public trust" government background investigation.
- Mastery of Microsoft Office products including Word and PowerPoint.
- Excellent organizational, written, and verbal communication skills
- Ability to manage project life cycles by contributing to planning, execution, and evaluation phases, while adhering to established timelines and quality standards.
- Must be highly motivated, reliable self-starter and can be ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:51
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS117, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Client Delivery: Collaborate with clients to understand their needs to deliver tailored solutions that drive business value.
To do this, you will meet with the client and users to conduct interviews; write clear and effective acceptance criteria for development; write and execute test cases; and collaborate with developers on design and usability.
- Analysis and Research: Conduct thorough analysis and research to identify trends, insights, and opportunities for improvement.
- Metrics and Reporting: Develop and maintain metrics to track project performance and outcomes, ensuring alignment with client objectives.
- Business Development: Support business development efforts by identifying new opportunities and contributing to proposal development.
- Problem-Solving: Develop creative and efficient solutions to address client and user issues promptly.
- Adaptability: Adjust strategies and approaches in response to changing client needs and business environments.
- Collaboration: Team player who works with team to streamline business processes and team efficiency.
- Communication: respond promptly, accurately, and respectfully to client and user requests via emails and phone calls; and clearly communicate requirements to developers via phone, email, and chat.
- Tools:
- Use JIRA for ticket management to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client.
- Documents, tracks, and monitors problems to ensure timely resolution
- SharePoint
- Outlook email boxes
- Chat (MS Teams)
- Videoconferencing tools (MS Teams, Zoom)
Training:
-Develops and supports training team members and clients
- Conduct research and analysis on project initiatives, conduct analytics across key project and business metrics.
- Curate content and project repositories to support technical writing and internal proposal development.
- Provide program management support to project and capture managers.
- Work effectively within teams to gather, analyze, and present data findings, ensuring clear communication of recommendations to stakeholders.
Job-Specific Minimum Requirements
- Bachelor's degree from an accredited university is required.
Computer Science, Business or related degree preferred.
- Years of Required Work-Related Experience: 3-6
- U.S.
Citizenship required.
Due to federal requirements, this position requires the ability to pass a "public trust" government background investigation.
- Mastery of Microsoft Office products including Word and PowerPoint.
- Excellent organizational, written, and verbal communication skills
- Ability to manage project life cycles by contributing to planning, execution, and evaluation phases, while adhering to established timelines and quality standards.
- Must be highly motivated, reliable self-starter and can be ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS117, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Client Delivery: Collaborate with clients to understand their needs to deliver tailored solutions that drive business value.
To do this, you will meet with the client and users to conduct interviews; write clear and effective acceptance criteria for development; write and execute test cases; and collaborate with developers on design and usability.
- Analysis and Research: Conduct thorough analysis and research to identify trends, insights, and opportunities for improvement.
- Metrics and Reporting: Develop and maintain metrics to track project performance and outcomes, ensuring alignment with client objectives.
- Business Development: Support business development efforts by identifying new opportunities and contributing to proposal development.
- Problem-Solving: Develop creative and efficient solutions to address client and user issues promptly.
- Adaptability: Adjust strategies and approaches in response to changing client needs and business environments.
- Collaboration: Team player who works with team to streamline business processes and team efficiency.
- Communication: respond promptly, accurately, and respectfully to client and user requests via emails and phone calls; and clearly communicate requirements to developers via phone, email, and chat.
- Tools:
- Use JIRA for ticket management to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client.
- Documents, tracks, and monitors problems to ensure timely resolution
- SharePoint
- Outlook email boxes
- Chat (MS Teams)
- Videoconferencing tools (MS Teams, Zoom)
Training:
-Develops and supports training team members and clients
- Conduct research and analysis on project initiatives, conduct analytics across key project and business metrics.
- Curate content and project repositories to support technical writing and internal proposal development.
- Provide program management support to project and capture managers.
- Work effectively within teams to gather, analyze, and present data findings, ensuring clear communication of recommendations to stakeholders.
Job-Specific Minimum Requirements
- Bachelor's degree from an accredited university is required.
Computer Science, Business or related degree preferred.
- Years of Required Work-Related Experience: 3-6
- U.S.
Citizenship required.
Due to federal requirements, this position requires the ability to pass a "public trust" government background investigation.
- Mastery of Microsoft Office products including Word and PowerPoint.
- Excellent organizational, written, and verbal communication skills
- Ability to manage project life cycles by contributing to planning, execution, and evaluation phases, while adhering to established timelines and quality standards.
- Must be highly motivated, reliable self-starter and can be ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-05 10:21:48
