-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: 20.11
Posted: 2026-11-07 09:45:21
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 20.11
Posted: 2026-11-07 09:45:17
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 20.11
Posted: 2026-11-07 09:45:12
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 20.11
Posted: 2026-11-07 09:45:08
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 20.11
Posted: 2026-11-07 09:45:03
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:58
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:58
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:57
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:56
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:56
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:55
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:54
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:54
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:53
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:53
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:52
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:51
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:51
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:50
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:49
-
Maximus is seeking an Eligibility Verification Specialist to support the U.S.
Office of Personnel Management’s (OPM) FEHB Protection Act Compliance and Verification Program.
This Admin II Operations position performs detailed reviews of enrollee-submitted documentation supporting dependent eligibility verification for the Federal Employees Health Benefits (FEHB) Program.
This is a full time role.
Remote Remote: Must reside within 50 miles of Lawrence, KS location
Please note: This position is contingent upon contract award.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
- Review supporting documents for completeness and accuracy against established eligibility requirements.
- Compare records, identify missing or inconsistent information, and resolve routine discrepancies using established procedures.
- Conduct outbound follow-up to request missing information, clarify documentation, and explain next steps.
- Maintain accurate case records, review notes, and status updates in designated systems.
- Manage assigned workloads and follow-up activities to meet quality, productivity, and processing standards.
- Escalate complex or unresolved cases through established channels.
- Protect confidential information and follow applicable privacy, security, and document-handling procedures.
- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.
- Experience reviewing benefits, eligibility, insurance, or other supporting documentation against established criteria.
- Strong attention to detail and ability to compare records, recognize discrepancies, and maintain accurate case notes during repetitive document-review work.
- Experience with electronic case records, document imaging, data entry, and workflow or work-queue systems.
- Clear written and verbal communication skills, including experience conducting customer...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 20.11
Posted: 2026-11-07 09:44:49
-
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Experience supervising agents in a benefits focused call center.
- Experience with workf...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 54000
Posted: 2026-11-07 09:44:48
-
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Experience supervising agents in a benefits focused call center.
- Experience with workf...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 54000
Posted: 2026-11-07 09:44:47
-
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Experience supervising agents in a benefits focused call center.
- Experience with workf...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 54000
Posted: 2026-11-07 09:44:47
-
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
*Position is contingent upon contract award
*
- This is a fully remote role.
- Must be a U.S.
citizen.
- Equipment will be provided but must meet the remote position requirement provided below.
- Must have the ability to pass a federal background check.
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
- Develop work schedules and assign duties to direct report personnel to ensure efficiency
- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, and providing coaching on a regular basis
- Participate in meetings and recommend changes to policies and procedures
- Assume leadership responsibility for departmental tasks and call center activities as required
- Support and enforce call center expectations
- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.
- Experience supervising agents in a benefits focused call center.
- Experience with workf...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 54000
Posted: 2026-11-07 09:44:46
