-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:59
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
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Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:56
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:55
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS199, T1, Band 4
The Cross Functional Test Engineer serves as an independent validator for system changes across cloud and on-prem environments.
This role performs manual and automated testing following patches, upgrades, and reconfigurations, ensuring quality, stability, and timely release execution while operating as an integrated partner across core service teams.
Job-Specific Essential Duties and Responsibilities:
- Serve as an independent, second-level validator for system changes.
- Perform testing activities following system modifications, including patching, upgrades, reconfigurations, and configuration changes across enterprise environments.
- Develop, execute, and maintain test plans, test cases, test scripts, and test results, providing timely reporting to support operational and release decisions.
- Conduct installation, security, interoperability, failover/recovery, and load testing across development, integration, and production environments.
- Support testing for cloud and on-prem environments, including Azure, AWS, Windows and virtual machines, Oracle and SQL databases, network infrastructure, and security systems.
- Implement and maintain automated test scripts to enable repeatable execution, improve efficiency, and reduce testing bottlenecks tied to release schedules.
- Operate as an integrated testing partner across core services, aligning with development and operations teams to accelerate delivery while maintaining system stability.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field or equivalent work experience
- 1+ years of experience in IT system testing or quality assurance within enterprise environments
- Experience developing and executing manual and automated test cases
- Experience testing system changes following patching, upgrades, and configuration changes
- Familiarity with enterprise IT environments, including cloud platforms, databases, and operating systems
- Ability to document test results, defects, and risks clearly and consistently
- Experience working in segregated implementation and testing models (tester independent of implementer)
Preferred Skills and Qualifications:
- Experience supporting federal government environments
- Familiarity with CI/CD pipelines and automated testing frameworks
- Exposure to security testing aligned with NIST or federal security controls
- Strong collaboration skills for working across multiple core service teams in a shared-responsibility model
#LI-Remote #techjobs #clearance #veteranspage
Minimum Requirements
TCS199, T1, Band 4
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants w...
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Type: Permanent Location: Mclean, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:55
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:54
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:53
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:53
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
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Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Lead Command and Incident Center (CIC) shift operations, coordinating personnel and managing workload distribution to ensure efficient and timely incident response.
- Validate incident severity and prioritization using established SOPs, ensuring accurate classification and adherence to response protocols.
- Direct and facilitate incident bridge calls, coordinating technical teams, and stakeholders during active incidents.
- Monitor incident status in real time, ensuring accurate tracking, timely updates, and effective execution of response activities.
- Execute escalation procedures in accordance with defined processes, ensuring critical incidents are promptly elevated and addressed.
- Ensure complete and accurate documentation of incidents within ticketing systems (e.g., ServiceNow), including updates, actions taken, and resolution details.
- Provide real-time communication and status updates to stakeholders, maintaining situational awareness throughout the incident lifecycle.
- Coordinate with internal teams, external partners, and stakeholders to ensure alignment and effective response across all impacted systems.
- Support shift turnover activities, including detailed handoff briefings to maintain continuity across 24/7 operations.
- Contribute to the refinement and continuous improvement of incident management processes, SOPs, and operational procedures.
Job-Specific Minimum Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 5+ years of experience in IT operations, systems analysis, or incident management roles.
- Demonstrated experience supporting or leading incident management operations in an enterprise IT environment.
- Proven ability to assess and validate incident severity and prioritization using defined SOPs or operational frameworks.
- Experience coordinating and managing incident bridge calls across multiple technical teams and stakeholders.
- Hands-on experience with ITSM tools (e.g., ServiceNow) for incident tracking, updates, and documentation.
- Ability to perform real-time monitoring and incident tracking in a fast-paced, mission-critical environment.
- Experience executing incident escalation procedures and coordinating response activities.
- Demonstrated ability to produce and maintain accurate operational documentation and incident records.
- Experience working in shift-based or 24/7 operational environments.
Preferred Skills and Qualifications:
- Experience supporting federal government environments.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Experience working in Command Center, NOC, or similar operational environments.
- Strong communication skills with the ability to deliver clear, real-time updates during incidents.
- Ability ...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS079, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
- Support enterprise network operations by monitoring performance and assisting with routine operational tasks across LAN, WAN, wireless, and external connectivity environments.
- Generate and maintain bandwidth and utilization reports, providing visibility into network performance and usage trends.
- Track and report on key performance indicators (KPIs), availability metrics, and service performance to support SLA compliance and operational oversight.
-Perform trend analysis to support capacity planning and identify potential performance or scalability issues.
- Maintain network documentation, including configuration records, diagrams, and operational procedures.
- Assist in preparing and distributing communications for planned outages and maintenance activities.
- Support incident response activities by assisting mid and senior engineers with monitoring, ticket updates, and basic troubleshooting tasks.
- Update and maintain records in enterprise systems (e.g., ServiceNow), ensuring accuracy and completeness of operational data.
- Collaborate with network engineers and operations teams to support service delivery and maintain operational continuity.
- Contribute to continuous improvement efforts by identifying opportunities to enhance reporting accuracy and operational processes.
Job-Specific Minimum Requirements:
- Experience supporting IT operations, network operations, or technical support functions in an enterprise environment.
- Ability to create and maintain reports on network performance, utilization, and availability metrics.
- Experience using reporting and analysis tools (e.g., Excel, dashboards, or similar platforms).
- Basic understanding of networking concepts, including routing, switching, and network performance metrics.
- Ability to maintain technical documentation and operational records accurately.
- Experience supporting ticketing systems (e.g., ServiceNow) for tracking operational activities.
- Ability to follow standard operating procedures (SOPs) and assist with routine operational tasks.
- Strong attention to detail and ability to analyze trend data for reporting and capacity insights.
- Associate's or Bachelor's degree in Information Technology, Network Engineering, Computer Science, or a related field (or equivalent experience).
- 1+ years of experience in network operations, IT support, or a related technical role.
Preferred Skills and Qualifications:
- Experience supporting federal environments.
- Familiarity with network monitoring and reporting tools.
- Basic knowledge of ITIL or ITSM processes.
- Experience assisting with planned maintenance or outage communications.
- Exposure to large-scale enterprise network environments.
- Strong analytical and organizational skills.
- Ability to work collaboratively in team-based, operational environments.
- ...
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Type: Permanent Location: Springfield, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:51
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS207, T3, Band 6
The Lead Automation Tester is responsible for leading automated testing efforts, owning test planning and quality standards, managing defects and retesting, and supporting test lab environments to ensure consistent, timely, and high-quality system releases across complex IT environments.
Job-Specific Essential Duties and Responsibilities:
- Serve as Lead Automation Tester supporting enterprise systems across development, integration, test, and pre-production environments (physical and virtual).
- Drive gradual improvements to automate test scripts and introduce innovative testing and quality assurance initiatives aligned with contract priorities.
- Own the test planning discipline, including quality standards, test entry/exit criteria, and gatekeeping across all test cycles to ensure consistency and timely reporting of results.
- Plan, execute, and oversee regression, integration, compatibility, performance, security, and compliance testing to validate readiness for deployment.
- Develop and maintain test plans, test cases, test results, and test reports, ensuring traceability between requirements, changes, and test outcomes.
- Lead defect intake, tracking, reporting, and management, coordinating retesting activities and supporting restoration actions tied to defects, including break-fix and service restoration.
- Coordinate with operations, automation, and engineering teams to support test lab environments, including scaling test instances up or down based on testing demand.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field OR equivalent relevant professional experience.
- 4+ years of experience in quality assurance, software/system testing, or test automation in an enterprise IT environment.
- Proven experience supporting test lab environments (virtual and physical), including environment readiness and sustainment.
- Strong experience with test automation frameworks and tools used for testing.
- Hands-on expertise in test planning, test case development, execution, results analysis, and reporting.
- Experience conducting regression, integration, compatibility, and performance testing across enterprise systems.
- Demonstrated ability to track, manage, and report defects, coordinate retesting, and validate fixes through closure.
- Ability to produce and maintain traceability documentation linking requirements, changes, tests, and outcomes.
- Strong communication skills for conveying quality status, risks, and results to technical and management stakeholders.
#LI-Remote #techjobs #clearance #veteranspage
Minimum Requirements
TCS207, T3, Band 6
#TSTECH
EEO Statement
Maximus is an equal opportun...
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Type: Permanent Location: Mclean, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:49
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:48
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:48
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:47
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:46
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:46
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:45
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:45
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS124, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Serve as the Configuration Change Manager and single accountable lead for enterprise configuration, change, and release management services.
- Manage the full lifecycle of IT/OT changes, including intake, tracking, review, approval, scheduling, execution oversight, and documentation.
- Ensure all configuration, change, and release activities align with Systems Engineering Life Cycle (SELC), IT Systems Lifecycle, and ITSM best practices.
- Maintain and oversee the Configuration Management Database (CMDB) as the authoritative source of record for configuration items, ensuring accuracy, completeness, and auditability.
- Establish and enforce configuration baselines and governance controls to ensure integrity, consistency, and compliance across enterprise environments.
- Coordinate directly with stakeholders and service area leads to manage change windows, planned releases, and outage communications, minimizing operational disruption.
- Support onboarding of new systems transitioning into operations by aligning service area leads with scope, dependencies, and configuration requirements.
- Identify and track new workloads, applications, and services, ensuring proper integration into configuration, change, and release processes.
- Collaborate with incident management and disaster recovery teams to ensure changes do not negatively impact service stability, continuity of operations, or recovery readiness.
- Drive continuous improvement of configuration, change, and release processes, enhancing efficiency, transparency, and compliance across the enterprise.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Demonstrated experience leading configuration, change, and release management processes in enterprise IT environments.
- Proven experience managing and maintaining a Configuration Management Database (CMDB), ensuring data accuracy and integrity.
- Strong knowledge of ITIL-based ITSM processes, including change, configuration, and release management.
- Experience aligning processes with federal lifecycle frameworks (e.g., SELC or similar governance models).
- Demonstrated ability to coordinate enterprise-wide change activities across multiple teams and stakeholders.
- Experience supporting system onboarding and transition to operations, including documentation and process alignment.
- Ability to develop and enforce configuration baselines, governance controls, and audit practices.
- Experience supporting Agile frameworks, including PI planning and Release Train coordination.
- Ability to produce and maintain technical documentation, procedures, and reporting artifacts.
- Bachelor's degree in Information Technology, Computer Scien...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-09-14 13:49:44
