-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:56
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Make a Difference in Your Community Every Day!
Maximus is seeking a Customer Service Representative II to join our team in Arverne, NY.
In this rewarding role, you will help New York Medicaid recipients navigate their healthcare options, access important services, and make informed decisions about their coverage.
As a trusted resource for the community, you will provide both face-to-face and telephone support, guiding individuals through the enrollment process, explaining managed care plan options, and delivering compassionate, people-centered service.
By delivering clear, compassionate communication, you will help ensure members have access to the information and support necessary to make informed healthcare decisions.
Your ability to communicate will help ensure members receive the support and information they need to access quality healthcare.
This is an excellent opportunity for individuals who enjoy helping others, building relationships, and making a meaningful impact in their community.
Whether you are starting your customer service career or bringing prior experience, we provide the training and support needed to succeed, including maintaining your Certified Application Counselor (CAC) certification.
Position Details:
• Full-time, onsite position at our office, located at 219 Beach 59 St.
Arverne, NY
• Monday - Friday schedule, 8:30 AM - 5:00 PM
• Comprehensive health and wellness benefits
If you are passionate about serving others and seeking a career with purpose, we encourage you to apply today and join a team dedicated to improving the lives of New Yorkers.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development.
Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Coordinate and process intake referrals received via incoming calls, voicemail, email, or other designated channels.
- Respond to inqu...
....Read more...
Type: Permanent Location: Arverne, US-NY
Salary / Rate: 20
Posted: 2026-11-04 10:44:51
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Maximus is currently seeking a Vice President of Technical Sales and Go-to-Market In this role, you will be responsible for defining and executing go-to-market strategies for emerging technologies and strategic technology partners across public-sector markets.
This executive leader identifies technologies that address customer mission needs and converts them into market-ready solutions, partner programs, pipeline opportunities, and professional services.
The role works across business development, capture, technology, operations, and delivery to ensure solutions are differentiated, technically sound, commercially viable, and ready for implementation.
This position requires the majority of working time at the Tysons Corner headquarters, with travel based on customer and business needs.
Essential Duties and Responsibilities:
- Own the technical go-to-market strategy for strategic partners and emerging-technology companies.
- Scout and evaluate emerging technologies for applicability to public-sector customer missions and market needs.
- Develop joint go-to-market plans, including target markets, pipeline opportunities, business cases, financial models, partner responsibilities, and enablement plans.
- Identify traditional and nontraditional routes to market, including Other Transaction Authorities, Commercial Solutions Openings, and Cooperative Research and Development Agreements.
- Partner with business development, capture, technology, operations, and delivery leaders to shape pipeline opportunities and pre-solicitation activity.
- Provide executive technical direction for major captures and proposals, including technology selection, solution architecture, estimation, and implementation approach.
- Lead proofs of value, pilots, and the integration of partner technologies into packaged solutions and professional-service offerings.
- Establish solution standards, quality thresholds, governance practices, and reusable technology accelerators across strategic pursuits.
- Oversee Opportunity Solution Architects and cross-functional teams responsible for solution design and implementation planning.
- Coordinate with operations and delivery teams to validate solution feasibility, readiness, and transition to implementation.
- Maintain strategic relationships with technology partners and serve as the escalation point for emerging-technology companies.
- Represent the organization in executive briefings, customer discussions, partner meetings, demonstrations, and industry events.
- Inform technology-investment priorities and contribute to the evaluation and integration of market-relevant acquisition opportunities.
- Monitor technology, customer, competitor, and public-sector market trends to identify opportunities for growth and differentiation.
- Typically leads multiple teams of directors/senior managers and/or managers.
Job-Specific Essential Duties and Responsibilities:
- Perform other duties as assigned.
- Bachelor’s degree ...
....Read more...
Type: Permanent Location: Mclean, US-VA
Salary / Rate: 300000
Posted: 2026-11-04 10:44:47
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Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:43
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:38
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:34
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:29
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:25
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:24
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:24
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:23
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:22
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:22
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:21
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:21
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:20
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:19
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:19
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:18
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:17
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:17
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:16
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:15
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:15
-
Maximus is seeking experienced Trainers to support a variety of contact center environments.
Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs.
In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.
This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center.
This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.
*Position is contingent upon contract award
*
This is a temporary, limited service role.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source
- Must currently and permanently reside in the Continental US
Essential Duties and Responsibilities:
- Provide feedback regarding the design, development and distribution of training programs and materials as needed.
- Conduct, plan, and coordinate training to a variety of audiences.
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner.
This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations
- Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
- Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
- Facilitate focus gr...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: 28.38
Posted: 2026-11-04 10:44:14
