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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Glendale, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:24
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The Specialist I - Lease End Consultant provides exceptional customer service to customers approaching the end of their lease by clearly explaining end-of-lease options, addressing obligations, and guiding them through next steps.
This role requires strong phone skills, the ability to manage a high volume of inbound and outbound dialer calls in a professional manner.
As a Specialists l within the Lease End Consultant team, you will work closely with internal and external partners to validate data and document accounts pertaining to Auto Leases.
You will provide exceptional customer support to clients approaching the end of lease options.
Following the quality initiatives as outlined by compliance and the Chase Auto line of business.
Job Responsibilities
* Deliver customer service support by identifying needs, resolving issues, and providing appropriate solutions.
* Communicate effectively with customers and colleagues through clear verbal, written, and active listening.
* Manage customer expectations and build strong relationships to improve satisfaction
* Apply problem solving and critical thinking skills to make sound decisions quickly and effectively
* Prioritize tasks, conduct research, and maintain accuracy while following regulatory and departmental guidelines.
* Utilize computer systems, browsers, and Microsoft Office tools to document activities and support customer interactions.
Required Qualifications, Capabilities, and Skills
* Minimum 1 year experience in a customer service or call center environment
* Strong verbal and written communication skills
* Proficiency in Microsoft Word, Excel, and Outlook
* Ability to manage multiple priorities, work under pressure and adapt to changing needs.
* Strong attention to detail with excellent organizational skills
* Flexible scheduling availability to meet business needs
* Ability to work independently while collaborating effectively with team members
Preferred Qualifications, Capabilities, and Skills
* Auto lease experience
* Call Center experience
* Knowledge of Chase Auto systems to include iCAF and Aspect
This position is a Hybrid Schedule 3 days in office and 2 days work from home.
Office hours are 5:00am-5:00pm AZ time.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equ...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:24
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Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Voice Business Management Operations, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition such as Product vision, development, execution, risk management, and business growth targets
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Manage discovery efforts and market research to uncover customer solutions and integrate them into the solution interaction management strategies
* Collaborate with cross-functional teams and products to plan and lead product initiatives, fostering a culture of teamwork and partnership to achieve shared goals
* Build and maintain strong relationships with stakeholders, action as a trusted advisor and success enabler
* Own the product performance, ensuring accountability and reliability in achieving business objectives and compiling "wins" for the organization
* Monitor the market trends, conduct competitive analysis, and identify opportunities for product differentiation
* Develop innovative concepts and manage experimentatio...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:23
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Our team is seeking an impact-oriented, systems-thinking Product Delivery Manager.
In this role, you will have a significant opportunity to define software behavior based on uncovered business requirements.
You will be responsible for relentlessly advocating for best-in-class commercial real estate software and will work closely with internal and external, cross-functional teams of product managers, user researchers and engineers to propose and drive customer-focused innovation, impacting customers from all over the world.
A successful candidate will have strong business acumen and possess excellent problem solving and analytical abilities.
They will focus on creating actionable insights and recommendations, not just gathering requirements.
They will have the ability to work with teams spanning design, technology and product development, both internal to JPMC and external software vendor partners, as well as business teams from across the bank .
They will have a passion for software development that solves real-world problems for users, operate independently, and be an innovator who is comfortable leading from the gray.
They are able to balance strategic thinking against detailed execution in a collaborative environment.
They must have strong attention to detail, an ability to work in a fast-paced environment, and be driven by a desire to innovate and deliver results.
As a Product Delivery Manager, you will have an enormous opportunity to impact the core commercial real estate business at JPMC.
In this role, you will partner with our product managers to prioritize, develop, and help implement product backlog items.
You will partner with end users to uncover requirements and immerse yourself in their daily activities.
You will work directly with designers to collaborate on solutions that meet requirements and delight customers.
You will work as a part of a software engineering team and provide insight, requirements, and clarity to developers daily.
You will be responsible for facilitating and providing operational support for the product and engineering teams and may be asked to lead refinement sessions and coordinate other agile development ceremonies.
KEY RESPONSIBILITIES
* Perform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experience
* Establish backlog items for new software that will in support sales leads and portfolio features
* Conduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutions
* Help prioritize the product backlog in conjunction with product and engineering teams
* Create mockups and wireframes as part of requirement elicitation
* Manage multiple projects and proactively communicate issues and priorities
* Communicate complicated problems and solutions to stakeholders, both verbally and in writing
REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS
* Bach...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Marietta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:20
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Become an integral part of our client operations team, delivering outstanding customer service and support within our service center operations across various products and platforms.
This role offers an exciting opportunity to leverage your strategic planning and anti-fraud awareness to ensure smooth operations and safeguard our clients' interests.
Your expertise in change management and continuous improvement will be key in optimizing our service center operations.
Join us to make a significant impact on our team's performance and the overall client experience.
As a Client Operations Analyst within our team, you will play a pivotal role in enhancing our client onboarding experience and providing comprehensive support across various products and platforms.
Your work will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs.
You'll leverage your knowledge of strategic planning and anti-fraud awareness to ensure smooth operations and safeguard our clients' interests.
Your ability to manage change, resolve conflicts, and drive continuous improvement will be key in optimizing our service center operations.
With your active listening and questioning skills, you'll effectively engage with internal stakeholders and contribute to achieving our short-term operational goals.
Your work will have a significant impact on our team's performance and the overall client experience.
Job responsibilities
* Assist in the end-to-end client onboarding process, ensuring a seamless experience across various products and platforms.
* Contribute to the detection and prevention of fraudulent transactions, utilizing anti-fraud awareness strategies to protect both the client and the institution.
* Support the implementation of automation initiatives, applying knowledge of systems architecture to enhance service center operations.
* Participate in the change management process, aiding in strategic communications and stakeholder impact mitigation.
* Utilize active listening and questioning skills to effectively address client inquiries and troubleshoot issues.
Required qualifications, capabilities, and skills
* Baseline knowledge or equivalent expertise in client service operations
* Demonstrated ability to apply strategic planning principles in a business context, with a focus on resource allocation and long-term goal setting.
* Familiarity with anti-fraud strategies and their implementation in a banking or financial service environment.
* Experience with basic systems architecture and automation technologies, with an emphasis on their application in operational optimization.
* Proficiency in active listening and questioning techniques, with the ability to use these skills to effectively address client inquiries and troubleshoot issues.
Preferred qualifications, capabilities, and skills
* Experience in m...
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Type: Permanent Location: New Hyde Park, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Fort Mill, US-SC
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:19
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employm...
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Type: Permanent Location: Hollywood, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Manhattan Beach, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:17
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Role Overview
As a VP Manager in HR Quality Controls, you will lead the HR Quality Assurance Team, setting the quality strategy, operating, and performance standards across global Employee Help and Employee Relations processes supporting 265,000+ employees.
You will drive a strong controls culture, deliver measurable improvements in quality outcomes, and partner with HR operations and control functions to reduce operational risk and improve employee experience.
Job Responsibilities
* Manage and develop a team of QA analysts, including hiring, onboarding, goal-setting, coaching, and performance reviews.
* Establish capacity planning, coverage models, and workload balancing to meet monthly/quarterly QA targets.
* Create succession and cross-training plans to ensure resilience and continuity across time zones and peak periods.
* Lead calibration sessions with internal teams and stakeholders to ensure consistent scoring and interpretation of policy.
* Maintain and evolve SOPs/playbooks and ensure adherence to strict guidelines for investigation and documentation.
* Ensure alignment with firmwide control programs and reporting requirements.
* Act as a senior point of contact for HR operations leaders, Employee Relations partners, and control stakeholders on quality performance and trends.
* Influence process owners to adopt systemic fixes; negotiate priorities and timelines across multiple teams.
* Provide executive-ready reporting and synthesize trends into actionable recommendations.
* Own dashboards/KPIs (e.g., defect rate, repeat errors, aging, rework, SLA impact, training effectiveness, risk themes).
* Identify opportunities for automation/standardization in QA workflows and reporting (where appropriate)
Required qualifications, capabilities, and skills:
* 5+ years of experience in quality assurance, controls, audit, operational risk, or HR operations (or equivalent).
* 2+ years of people management experience (direct leadership of analysts/reviewers; coaching and performance management).
* Demonstrated experience operating in a highly regulated, process-driven environment with strong documentation discipline.
* Bachelor's degree required
* Proven ability to set strategy and execute through others-driving outcomes across a distributed team.
* Strong judgment with ability to make and defend decisions using policy, data, and risk-based reasoning.
* Advanced stakeholder management: ability to influence without authority, handle escalations, and drive adoption of best practices.
* Strong written communication: ability to produce clear, audit-ready documentation and concise leadership updates.
* Strong organizational leadership: creates structure, prioritization, and disciplined follow-through across competing demands.
* Comfort with global coverage and flexible scheduling to meet business needs across regions.
Preferred qualifications, capa...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:17
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At J.P.
Morgan (JPM), we are committed to delivering exceptional client service.
As a Client Service Manager - Associate in Securities Services, you will support and work on initiatives to help drive client satisfaction.
As a Client Service Manager (CSM) in Securities Services, you will join the client service team and support a book of clients.
You will work closely with senior members to ensure client satisfaction with JPM and help to manage governance of products and services.
Job responsibilities
* Support the senior team to build relationships with client base and to ensure client ongoing satisfaction with JPM.
* Provide guidance to junior team members.
* Own timely inquiry responses across all products and manage escalations.
* Support governance processes for all products, including measurement and monitoring of service levels using KPIs and RAG ratings.
* Fully utilize proprietary CRM tools to capture relationship feedback, help generate call reports, and track actions to closure.
* Prepare for periodic client relationship reviews.
* Ensure accurate billing and timely payments.
* Prioritize and help bring global initiatives and ad-hoc projects to closure.
* Coordinate client training on proprietary JPM technology.
* Ensure compliance with company policies and procedures.
Required qualifications, capabilities, and skills
* Bachelor's degree.
* At least three to five years of experience working at a financial services organization focused on servicing institutional clients.
* Knowledge of Global Custody and/or Traditional, Hedge, Private Fund Services or the ability to quickly learn.
* Team player and ability to collaborate and share ideas.
* Client satisfaction driven with client facing skills.
* Strong presentation and communication skills.
* Strong follow-up skills and ability to drive items to closure.
* Ability to prioritize, multi-task, and work well with minimal supervision.
Preferred qualifications, capabilities, and skills
* Works well in evolving environment.
* Drive for continuous improvement.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benef...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:16
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Become part of a team providing customized financing and payment solutions to top-tier commercial real estate owners, investors, operating companies, and trusts!
CTL is the leading provider of debt capital and banking services for the commercial real estate industry, serving operators nationwide with tailored financing solutions for acquisition and refinancing.
With over 1,000 employees across the U.S., CTL delivers a full suite of banking services through locally based experts and personalized service.
CTL is seeking a talented Project Management (PM) Associate to join our team.
In this high-impact role, you will partner closely with the Co-Head of CTL and Project Management Director of Sales to drive operational excellence and lead strategic initiatives.
You will provide advanced analytical and administrative support while coordinating cross-functional projects that enhance productivity and communication across the organization.
Job Responsibilities:
* Serve as a trusted partner to the Head of CTL, making decisions, crafting communications, and advocating for team priorities
* Promote transparent and effective information flow between leadership and key departments
* Actively drive meeting discussions and ensure team perspectives are recognized
* Manage projects from initiation through implementation, ensuring timely delivery and successful outcomes
* Prepare, organize, and coordinate briefing materials, reports, and presentations for executive meetings
* Gather, analyze, and present project data and insights to inform decision-making
* Maintain comprehensive records from meetings and translate discussions into actionable items
* Identify opportunities to enhance operational efficiency and recommend solutions
* Track key metrics, sales, and technology initiatives to ensure alignment with business goals
* Provide ad hoc project support as needed
* Collaborate with the administrative team to deliver executive-level support, including managing schedules, travel logistics, expense reporting, and coordinating meetings and events
Required Qualifications, Capabilities, and Skills:
* Exceptional interpersonal skills and ability to build strong relationships with stakeholders
* Adaptability to changing circumstances and dynamic environments
* Strong judgment and capability to handle confidential and sensitive information
* Proficiency in Microsoft Word, Excel, and PowerPoint
* Experience influencing outcomes, driving change, and delivering results in complex environments
* Exceptional problem-solving, communication, and stakeholder management skills
* Proven experience in project management, events management, or a leadership role
* Strong background in administrative support, managing executive-level tasks
* High level of integrity, discretion, and professionalism
* Advanced organizational skills and attention to detail
* Strong sense of...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:15
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Hoschton, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:15
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Ready for your next move? Join collaborative agile teams in Intelligent Automation and future-ready workers.
As a Analyst within the Intelligent Automation Product team, you will partner with multiple lines of business across Consumer & Community Banking to understand end-to-end processes and apply emerging automation capabilities including agentic automations, robotics, and Large Language Model(LLM) integrations to drive measurable outcomes.
You will partner closely with the Vice President of Robotics Intake and the Vice President of Process Discovery, supporting intake, assessment, and governance of incoming robotics use cases .
You will help identify, vet, and administer Process Discovery opportunities that are strong candidates for automation.
You will collaborate daily with Business Process Owners, Product Owners, and firmwide partners, and and help deliver against a high-impact roadmap to meet quarterly and annual goals and Objectives and Key Results (OKR).
Job Responsibilities:
* Evaluate business processes to determine if a case is viable for Automation based on overall complexity and availability of data for the solution to process
* Work with Process Owners and Product Partners to reengineer processes to enable automation
* Develop and track prerequisite activities in order to ensure cases are ready for delivery
* Obtain all appropriate approvals for the approach to automate each process
* Collaborate with Process Owners, Finance, and Business Planning & Analysis (BP&A) to develop/refine the business case that will be used to determine automation feasibility
* Provide overview of processes to application and information owners
* Partners with the Intake Lead, assess each case for potential use of advanced automation tools such as Optical Character Recognition (JEDI LLM), integration with Large Language Models (LLM), deployment of Process Discovery tools, and prompt engineering to support Agentic processing
* Use Process Discovery tools (i.e.
task mining) to evaluate areas where automation may be applied
* Participate when needed in design reviews, led by Process Intelligence to ensure designs and scope are consistent with approved business cases
* Create executive updates regarding the Robotics Product execution pipeline
Required qualifications, capabilities, and skills:
* 3+ years Automation or related experience
* Strong interest in automation tools / strategies / technologies
* Effective organizational and project delivery skills through the Agile delivery lifecycle
* Experience with automation or process discovery tools
* Possess strong interpersonal skills, exceptional relationship building and influencing skills; ability to effectively partner and communicate with various levels of the organization
* Demonstrated strong problem solving skills, especially in a fast-paced environment
* Demonstrated fluency across operations and technology envi...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:14
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Troy, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:13
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Federal Way, US-WA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:12
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
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Type: Permanent Location: Tuscaloosa, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:12
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Tacoma, US-WA
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:11
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Shape the future of our customer experiences and directly influence product success.
Dive headfirst into dynamic collaborations, leverage data to spark change, and guide customers' trust during crucial onboarding moments.
As a Senior Customer Success Associate in Connected Commerce on the Wallets and Lending team, you support our clients throughout their journeys with our products.
As a core contributor of the team, you are responsible for customer onboarding, adoption, and beyond, working closely with the Customer Success team and other cross-functional groups to ensure seamless customer experiences and drive customer satisfaction.
Job responsibilities
* Executes product adoption, expansion, and retention activities to support a healthy customer base
* Provides customer assistance during regular account meetings such as addressing inquiries, troubleshooting challenges, and documenting complex problems for the Product team
* Guides new customers through the onboarding process, initial setup and configuration of our products to fit their specific needs
* Tracks and analyzes key success metrics to measure customer health
* Identify opportunities for improvement while preparing reports for internal stakeholders and highlighting customer outcomes and areas of opportunity
* Partner closely with Technology, Design, and Analytics teams to drive product delivery efforts
Required qualifications, capabilities, and skills
* 4+ years of experience or equivalent expertise in customer success for a technical product
* Possess working knowledge of modern payments systems and API architecture, including experience with RESTful APIs, payment gateways, and integration of digital wallets or real-time payment platforms
* Demonstrated ability to deliver exceptional customer service with a strong desire to help customers succeed
* Proven experience successfully engaging customers using strong verbal and written communication skills with an ability to articulate complex concepts in a clear and concise manner
* Demonstrated experience in working with technology and the ability to troubleshoot basic technical issues and guide customers through problem-solving steps
* Proven track record of managing financial risks and controls
Applicants must be authorized to work for any employer in the US.
We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial ban...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:10
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Shape the future of the employee experience by contributing to the design of agentic AI and adaptive digital experiences that empower 320,000+ employees to enhance their productivity and growth.
As an Experience Design Associate within the Employee Experience Design team, you will support the creation of AI-driven, adaptive user experiences that respond to user intent and evolving needs across self-service journeys.
Leveraging your foundational knowledge of experience design principles, interaction design, and research practices, you will collaborate closely with senior designers and cross-functional partners to deliver clear, scalable, and user-centered solutions.
Your work will focus on small- to mid-sized features, contributing to the development of a growing agentic design system and helping define how systems respond across varied user inputs and scenarios.
As a core contributor, you will translate user needs and business goals into effective product experiences, while continuing to build your craft in a dynamic, AI-driven environment.
At the Associate level, you are expected to demonstrate proficiency in core design skills, contribute to team execution, and support the evolution of adaptive, conversational, and UI-based interaction patterns that drive consistent and intuitive employee experiences.
Job Responsibilities
* Contribute to the design and delivery of user experiences for small- to mid-sized features, ensuring alignment with user needs, business goals, and design standards.
* Assist in response mapping to define system behavior across different user inputs, journeys, and interaction scenarios.
* Design user flows, wireframes, and high-fidelity interfaces that support intuitive and scalable self-service experiences.
* Apply interaction and visual design principles to create consistent, usable, and engaging solutions across adaptive and conversational interfaces.
* Operate with an iterative design mindset, incorporating feedback, research insights, and usability testing to continuously improve experiences.
* Collaborate with product, engineering, and research partners to ensure design solutions are feasible, aligned, and effectively implemented.
* Contribute to the development and evolution of an agentic design system, including reusable components, patterns, and interaction models.
* Incorporate accessibility and inclusive design best practices into all work to support a diverse range of users.
* Utilize data, research, and user feedback to inform decisions and refine design outcomes.
* Clearly communicate design decisions and rationale to team members and stakeholders.
Required Qualifications, Capabilities, and Skills
* 2+ years of professional experience or equivalent expertise in experience design or a related UX discipline within the digital product space.
* Portfolio of design work demonstrating your strategic thinking, process, and high craft design deliverable...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:09
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, including design, development, and technical troubleshooting, with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
* Produces architecture and design artifacts for complex applications, ensuring that design constraints are met throughout software code development.
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets to drive continuous improvement of software applications and systems.
* Proactively identifies hidden problems and patterns in data, using these insights to drive improvements in coding hygiene and system architecture.
* Contributes to software engineering communities of practice and participates in events that explore new and emerging technologies.
* Adds to a team culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering concepts and 3+ years of applied experience.
* Hands-on practical experience in system design, application development, testing, and ensuring operational stability.
* Proficient in coding in one or more languages such as Java, React, etc.
* Expertise in Java, with a proven track record of building and integrating robust backend solutions using frameworks such as Spring.
* Experience developing interactive and responsive user interfaces with React, applying best practices in front-end development to deliver high-quality web applications.
* Experience developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
* Ability to collaborate with portfolio managers to understand their needs and proactively develop solutions that streamline and enhance investment workflows.
* Comprehensive knowledge of the Software Development Life Cycle.
* Solid understanding of agile methodologies, including CI/CD, application resiliency, and security.
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
* Proficien...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:08
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Frisco, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-22 08:56:08
