-
Description & Requirements
Maximus is currently seeking a Director, Finance & Accounting.
In this role, you will be responsible for performing and providing financial oversight to the business.
This is a remote position.
Essential Duties and Responsibilities:
- Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual.
- Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis.
- Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations.
- Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations.
Job-Specific Essential Duties and Responsibilities:
- Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy.
- Responsible for oversight and maintenance of project financial records and forecasts.
- Provide strategic pricing leadership to support a new business area.
- Participate in all internal and external audits.
- Oversee the monthly and quarterly financial close process for assigned businesses.
- Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved.
- Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate.
- Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely.
- Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible.
- Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures.
- Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis.
- Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel
- Lead cooperative effort among members of a team.
- Provides ongoing supervision too assigned staff.
- Responsible for identifying and resolving issues, problems and concerns.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures.
- Interacts with different levels of external and internal customers.
- Ensures the confidentiality and security of ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:54
-
Description & Requirements
Maximus is currently seeking a Director, Finance & Accounting.
In this role, you will be responsible for performing and providing financial oversight to the business.
This is a remote position.
Essential Duties and Responsibilities:
- Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual.
- Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis.
- Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations.
- Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations.
Job-Specific Essential Duties and Responsibilities:
- Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy.
- Responsible for oversight and maintenance of project financial records and forecasts.
- Provide strategic pricing leadership to support a new business area.
- Participate in all internal and external audits.
- Oversee the monthly and quarterly financial close process for assigned businesses.
- Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved.
- Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate.
- Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely.
- Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible.
- Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures.
- Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis.
- Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel
- Lead cooperative effort among members of a team.
- Provides ongoing supervision too assigned staff.
- Responsible for identifying and resolving issues, problems and concerns.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures.
- Interacts with different levels of external and internal customers.
- Ensures the confidentiality and security of ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:54
-
Description & Requirements
Maximus is currently seeking a Director, Finance & Accounting.
In this role, you will be responsible for performing and providing financial oversight to the business.
This is a remote position.
Essential Duties and Responsibilities:
- Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual.
- Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis.
- Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations.
- Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations.
Job-Specific Essential Duties and Responsibilities:
- Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy.
- Responsible for oversight and maintenance of project financial records and forecasts.
- Provide strategic pricing leadership to support a new business area.
- Participate in all internal and external audits.
- Oversee the monthly and quarterly financial close process for assigned businesses.
- Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved.
- Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate.
- Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely.
- Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible.
- Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures.
- Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis.
- Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel
- Lead cooperative effort among members of a team.
- Provides ongoing supervision too assigned staff.
- Responsible for identifying and resolving issues, problems and concerns.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures.
- Interacts with different levels of external and internal customers.
- Ensures the confidentiality and security of ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:53
-
Description & Requirements
Maximus is currently seeking a Director, Finance & Accounting.
In this role, you will be responsible for performing and providing financial oversight to the business.
This is a remote position.
Essential Duties and Responsibilities:
- Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual.
- Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis.
- Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations.
- Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations.
Job-Specific Essential Duties and Responsibilities:
- Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy.
- Responsible for oversight and maintenance of project financial records and forecasts.
- Provide strategic pricing leadership to support a new business area.
- Participate in all internal and external audits.
- Oversee the monthly and quarterly financial close process for assigned businesses.
- Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved.
- Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate.
- Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely.
- Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible.
- Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures.
- Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis.
- Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel
- Lead cooperative effort among members of a team.
- Provides ongoing supervision too assigned staff.
- Responsible for identifying and resolving issues, problems and concerns.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures.
- Interacts with different levels of external and internal customers.
- Ensures the confidentiality and security of ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:53
-
Description & Requirements
Maximus is currently seeking a Director, Finance & Accounting.
In this role, you will be responsible for performing and providing financial oversight to the business.
This is a remote position.
Essential Duties and Responsibilities:
- Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual.
- Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis.
- Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations.
- Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations.
Job-Specific Essential Duties and Responsibilities:
- Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy.
- Responsible for oversight and maintenance of project financial records and forecasts.
- Provide strategic pricing leadership to support a new business area.
- Participate in all internal and external audits.
- Oversee the monthly and quarterly financial close process for assigned businesses.
- Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved.
- Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate.
- Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely.
- Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible.
- Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures.
- Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis.
- Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel
- Lead cooperative effort among members of a team.
- Provides ongoing supervision too assigned staff.
- Responsible for identifying and resolving issues, problems and concerns.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures.
- Interacts with different levels of external and internal customers.
- Ensures the confidentiality and security of ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:52
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:51
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Description & Requirements
Maximus is currently looking for a Customer Service Representative to join our growing team.
This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.
In this position you will maintain an active Certified Application Counselor (CAC) certification and assist with special projects, administrative tasks, and new hire training.
This position is Onsite and works in an LDSS/HRA office located in Batavia, NY.
Why Maximus?
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Engage in outreach activities (phone calls, home visits, and community presentations) according to project protocols.
- Deliver individual and group outreach presentations to recipients and community members.
- Educate recipients about program offerings and enrollment options.
- Introduce managed care choices to recipients and aid in navigating health care and dental plans.
- Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
- Input data directly into specified internal automated systems following project policies.
- Develop and sustain familiarity with the community, actively participating in local events, health fairs, and related activities as required.
- Support fellow team members in managing and completing daily tasks.
- Interface and maintain professional and positive relationships with HRA/LDSS county staff and clients
- Assist Call Center Operations and other departments as determined by project management to meet business needs
- Regular member of a processing unit within the Outreach department: EEU, Data Entry, and Manual Notices
- Conduct shadowing / training activities with new hires
- Works i...
....Read more...
Type: Permanent Location: Batavia, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:50
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Description & Requirements
Maximus is currently looking for a Bilingual Outreach CSR (English/Spanish) in El Dorado County CA! Outreach CSRs are the face of Medi-Cal managed care in California.
The role is to educate and enroll Medi-Cal beneficiaries to a managed care health plan.
*
*This is an onsite position at our Placerville, CA location
*
*
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Must reside in El Dorado County and be willing to work onsite at our Placerville location.
Essential Duties and Responsibilities:
- Foster strong customer relationships, monitoring their engagement and progress.
- Collaborate regularly with customers to attain program goals and sustain eligibility for services.
- Conduct workshops and deliver various training services to customers.
- Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation.
- Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
- Follow up with customers to ensure their needs are met and address any queries or concerns.
- Collaborate with team members, providing expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes for all customer interactions and document related activities.
- Share updates on outreach and engagement efforts with project staff.
- Report identified barriers hindering customer engagement with the Provider to project staff.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Reliable trans...
....Read more...
Type: Permanent Location: Placerville, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:49
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:49
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:48
-
Description & Requirements
Maximus is seeking an IT Support Technician 2 to join our team.
As an IT Support Technician 2, you will be versatile resource responsible for providing end-to-end technical support across the IT Service Center, Desktop Support, Video Teleconferencing (VTC), and Mobile Device (iPhone) environments.
This role ensures seamless technology experiences by responding to incidents, fulfilling service requests, and assisting with equipment setup, troubleshooting, and maintenance.
The Utility IT Support Specialist plays a key role in bridging gaps across IT service functions and delivering exceptional customer service.
This position is an onsite role, 5 days a week and the ability to obtain and maintain a Public Trust clearance is required.
* Onsite role with flexibility to provide support across Morgantown WV (Primary Location) and Pittsburgh office spaces, conference rooms, warehouse and remote sessions.
* Travel between the NETL sites will be required: Approximately 65 miles from site to site.
* Monday through Friday with flexibility in working hours.
Between 7am and 5pm.
Job-Specific Essential Duties and Responsibilities:
Desktop Support
* Install, configure, and maintain workstations, laptops, monitors, peripherals, and software.
* Provide desk-side support for hardware/software issues, break/fix, and upgrades.
* Support OS and EOL replacement campaigns
* Support onboarding/offboarding processes, including equipment provisioning and collection.
Including property management process.
* Collaborate with the Desktop Engineering Team ensuring accuracy of images deployed.
IT Service Center
* Serve as first point of contact within the IT Serviced Desk Team, for IT issues via phone, email, chat, or in-person.
* Accurately log, categorize, and escalate incidents and service requests in the ServiceNow ITSM tool.
* Provide Level 1 support, including password resets, account unlocks, and general troubleshooting, application troubleshooting, hardware issues, peripherals etc.
Meeting Room Support
* Configure meeting rooms for Teams and WEBEX meetings
* Assist users in troubleshooting connectivity and other meeting-related issues
* Assist users in scheduling meetings
* Provide training and assistance to users and administrative staff with remote, online, and in-person use of meeting room devices and systems
VTC Support
* Set up, test, and operate conference room technology (VTC, Teams/WebEx systems, microphones, cameras, displays).
* Support live meetings and events, ensuring reliability of video and audio connections.
* Troubleshoot and resolve technical issues in real-time to minimize disruption.
* Support and maintain DMB (Digital Message Boards)
Mobile Device (iPhone) Support
* Enroll, configure, and manage mobile devices using MDM solutions.
* Assist users with email, VPN, and application setup on iPhones.
* ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:48
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:47
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:46
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:46
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:45
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:44
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:44
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:43
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:43
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:42
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:41
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:41
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:40
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:39
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA.
The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback.
The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability
1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships
Internal
Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience
Essential
Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable
Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is hig...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-09-06 08:35:39
