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Join the Hermès Adventure
Hermès is an independent house founded in 1837.
It has always nurtured a family spirit while keeping an open mind.
The house takes a committed and responsible approach, putting people at the heart of its model to create the highest quality objects.
Its designers, artisans and sellers come from different backgrounds and work together to build the Hermès dream, injecting their expertise and exacting standards into each stage of the process.
Driven by the desire to transmit, our teams also strive to reinvent themselves every day, with you.
So, saddle up and join the Hermès Adventure!
The Opportunity
The Hermès Melbourne Boutique focuses on providing extraordinary service to all clients.
This is a fantastic opportunity to join a dedicated team as a Sales Associate within the Hermès Maison and work collaboratively to support the client experience in a fast-paced, luxury environment.
Key Responsibilities
Client Experience:
* Provide exceptional client experience in line with the Sales & Service Ambassador guidelines and benchmarks to every client at Hermès.
* Develop and strengthen meaningful relationships with current and potential clients.
* Handle complex client experience concerns and issues.
* Facilitate sales and participate in up-selling, cross-selling and multiple selling for all product categories.
Métier Ambassadorship:
* Proactively sharing key information about the métier and its performance.
* Training and sharing on new product launches, particularly for new joiners.
* Sharing and being an expert on care and aftersales for assigned métier.
Boutique Operations:
* Assist in maintaining the store environment, image of the House and be involved in Boutique related activities.
* Demonstrate the ability to accurately navigate Hermès tools, systems and programs.
* Make decisions aligned with the Hermès operating standards and values in a collaborative manner, with the support of the Boutique leadership team.
* Develop a thorough knowledge of the operational controls, stock handling and inventory management systems to ensure smooth product flow.
About You
To be successful in this role you will demonstrate:
* Availability to work within a 7-day roster including weekends.
* A strong background in customer service and/or sales.
Experience in a luxury environment is advantageous.
* A team player attitude and the ability to embody the values of the Hermès Maison.
* Excellent relationship development skills with impeccable interpersonal and communication skills.
* Display a high standard of presentation and grooming.
* A passion for our creations and the craft and identity of our Maison with a comprehensive product knowledge in Hermès Métiers.
* A positive, proactive, efficient and client focused attitude.
* A strong sense of time management with the ability to multi-task, organise and prioritise.
* T...
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Type: Permanent Location: Melbourne, AU-VIC
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:39
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Hermès Suisse SA is recruiting a Level 1 and 2 IT support technician to assist employees in Switzerland and Poland based in Zürich.
Your role will be to resolve problems by telephone, remote access and on site (travel required) and deploy new devices, create user accounts and assist with local projects.
Responsibilities
- Resolve user issues quickly and efficiently
- Provide an excellent level of support and communication
- Escalate problems to level 3 if necessary
- Maintain ITSM
- Participate in hardware inventory tracking
- Manage user arrivals and departures
- Create a database with current problem resolutions
- Configure and deploy new end-user equipment (laptop, IPhone, printers, etc.).
- Assist with project deployments
Experience
Good knowledge and experience in the following areas
- Windows 10 / 11
- Office 365
- Active Directory
- TCP/IP networking / WiFi
- iPhone and MDM
- Cybersecurity awareness
You must have..:
- 1 year experience in IT support
- Excellent written and oral communication skills
- Methodical and practical approach to problem solving
- Willing and autonomous
Languages
- German, English
- French or Italian would be a plus"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: Zurich, CH-ZH
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:38
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Join the Hermès Adventure
Hermès is an independent house founded in 1837.
It has always nurtured a family spirit while keeping an open mind.
The house takes a committed and responsible approach, putting people at the heart of its model to create the highest quality objects.
Its designers, artisans and sellers come from different backgrounds and work together to build the Hermès dream, injecting their expertise and exacting standards into each stage of the process.
Driven by the desire to transmit, our teams also strive to reinvent themselves every day, with you.
So, saddle up and join the Hermès Adventure!
The Opportunity
The Hermès Sydney Trust Boutique focuses on providing extraordinary service to all clients.
This is a fantastic opportunity to join a dedicated team as a Sales Associate within the Hermès Maison and work collaboratively to support the client experience in a fast-paced, luxury environment.
Key Responsibilities
Client Experience:
* Provide exceptional client experience in line with the Sales & Service Ambassador guidelines and benchmarks to every client at Hermès.
* Develop and strengthen meaningful relationships with current and potential clients.
* Handle complex client experience concerns and issues.
* Facilitate sales and participate in up-selling, cross-selling and multiple selling for all product categories.
Métier Ambassadorship:
* Proactively sharing key information about the métier and its performance.
* Training and sharing on new product launches, particularly for new joiners.
* Sharing and being an expert on care and aftersales for assigned métier.
Boutique Operations:
* Assist in maintaining the store environment, image of the House and be involved in Boutique related activities.
* Demonstrate the ability to accurately navigate Hermès tools, systems and programs.
* Make decisions aligned with the Hermès operating standards and values in a collaborative manner, with the support of the Boutique leadership team.
* Develop a thorough knowledge of the operational controls, stock handling and inventory management systems to ensure smooth product flow.
About You
To be successful in this role you will demonstrate:
* Availability to work within a 7-day roster including weekends.
* A strong background in customer service and/or sales.
Experience in a luxury environment is advantageous.
* A team player attitude and the ability to embody the values of the Hermès Maison.
* Excellent relationship development skills with impeccable interpersonal and communication skills.
* Display a high standard of presentation and grooming.
* A passion for our creations and the craft and identity of our Maison with a comprehensive product knowledge in Hermès Métiers.
* A positive, proactive, efficient and client focused attitude.
* A strong sense of time management with the ability to multi-task, organise and prioritise.
...
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Type: Permanent Location: Sydney, AU-NSW
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:38
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Contexte
La Holding Textile Hermès, coordonne les différentes unités de production textile au service du groupe et des marchés externes, depuis le tissage jusqu'à la confection et l'expédition des produits, tout en développant des synergies industrielles et humaines.
La Holding est composée de 8 sociétés basées majoritairement en région Rhône Alpes.
Précurseur dans le tissage et l'édition d'étoffes pour la décoration intérieure, Métaphores est une marque inspirante et contemporaine reconnue, rattachée à la filière textile Hermès.
Signature française par excellence, elle fédère les savoir-faire centenaires de Verel de Belval pour les soieries d'ameublement et Le Crin pour le tissage manuel du crin, ainsi que la maîtrise des matières textiles d'une inventivité sensorielle et visuelle remarquables.
Suite à la présentation de la nouvelle collection, nous recherchons un stagiaire H/F pour deux mois dès que possible pour deux mois.
Missions générales :
* Traiter les demandes clients par mail
* Recevoir et gérer les appels téléphoniques du Service Relation Clientèle
* Enregistrer et suivre les commandes, les réserves, les offres tarifaires (logiciel : Solin)
* Suivre les expéditions et les retours SAV avec l'atelier, le service logistique et les transporteurs
* Gérer et traiter les litiges et les tâches administratives en lien avec l'activité quotidienne
* Participer activement à l'amélioration continue du Service
* Missions transverses ponctuelles (Service Communication, Service Commercial)
Profil et compétences
* Maîtrise du pack Office
* Anglais courant - maîtrise à l'oral et à l'écrit (échanges quotidiens avec des clients export)
* Personne organisée, autonome et proactive, investie, dotée d'un excellent sens du service et d'un très bon relationnel
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:37
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CDI
Lieu de travail principal : Brügg
Au sein de la cellule Supply-Chain Pièces Exceptionnelles d'Hermès Horloger, le Coordinateur Supply Chain - PEX (H/F) garantit l'approvisionnement des boites selon l'analyse du CBN et le plan de livraison des montres.
Le Coordinateur Supply Chain - PEX (H/F) est aussi en charge du suivi et du maintien de la relation avec les fournisseurs.
Vos missions principales seront les suivantes :
Vous serez en charge du calcul et analyses de besoins boîtes, effectuerez des demandes d'offres de prix auprès des fournisseurs et commanderez des boites selon les besoins et stocks de sécurité.
Vous réaliserez le suivi des portefeuilles fournisseurs, des livraisons ainsi que du suivi et du contrôle qualité jusqu'à la mise en stock des semis-finis.
Vous veillerez au respect des délais et des priorités.
Vous mettrez à jour les délais dans l'ERP et communiquerez d'éventuels retards au planificateur montres.
Vous établirez les plans d'approvisionnement prévisionnels en collaboration avec le planificateur montres et participerez à l'élaboration et au suivi des budgets fournisseurs.
Vous suivrez la charge/capa des sertisseurs et génèrerez le besoin en diamants en passant les commandes et réaliserez le suivi pour une partie du périmètre.
Vous ferez des demandes d'offres et commandes des pierres et des couleurs, saisirez des offres de prix dans l'ERP.
Vous saisirez et validerez des factures d'achat et maintiendrez le bon relationnel avec les fournisseurs.
Votre profil :
Au bénéfice d'un Bachelor et/ou Licence en Supply-Chain ou équivalent, vous avez première expérience professionnelle réussie dans un poste similaire, idéalement dans l'horlogerie.
Disposant d'un excellent relationnel et d'un bon esprit d'équipe, vous savez créer et maintenir des relations de confiance avec des interlocuteurs variés dans un contexte multi-projets.
Votre rigueur et votre organisation sont des atouts dans l'exécution de vos activités.
Vous êtes reconnu professionnellement pour votre sens de l'anticipation, votre bonne gestion du stress et votre flexibilité.
Vous maitrisez et utilisez quotidiennement les outils informatiques et bureautiques usuels et avez un niveau avancé en Excel.
Au-delà des qualités académiques, nous recherchons des qualités humaines permettant une intégration rapide au sein de la Maison Hermès."Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la ...
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Type: Permanent Location: Bruegg BE, CH-BE
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:37
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Hermès Commercial est la division d'Hermès Sellier en charge des flux commerciaux de produits finis vers le réseau de magasins à l'international et des flux commerciaux retours et après-vente.
Les flux commerciaux vers le réseau comprennent les opérations logistiques, la gestion commerciale et les opérations de douane et de transport.
Leur finalité est de livrer les bons produits au bon endroit et au bon moment.
Les flux commerciaux retours et après-vente comprennent les transferts, les réparations, la gestion des défectueux, des surstocks et des invendus, et les retours magasins.
Ils aident le réseau de magasins à optimiser ses ventes et à fidéliser sa clientèle.
Eléments de contexte
Au sein d'Hermes Commercial - Direction Central Supply & After Sales - vous serez rattaché au Responsable commercial après-vente et êtes l'interlocuteur privilégié de nos magasins dans le monde entier.
Cette alternance est à pourvoir à Bobigny.
Missions principales
1.Orienter et Conseiller les Magasins :
* Accompagnement des magasins sur divers sujets Après-Vente.
* Priorisation basée sur la qualité et la réactivité.
* Assistance pour le traitement d'articles clients ou du stock magasin, incluant procédures, règles commerciales et gestion de litiges.
2.
Suivi des Dossiers de Produits en Après-Vente :
* Interface entre magasins et autres pôles de l'Après-Vente.
* Transmission d'informations essentielles pour une prise en charge optimale.
* Gestion et suivi des dossiers dans l'ERP, résolution d'anomalies informatiques.
* Gestion des expéditions urgentes et suivi des commandes de réexpédition.
* Suivi actif des dossiers en cours (urgents, délais dépassés, etc.).
3.Rédaction de Courriers et Contribution à l'Amélioration :
* Rédaction de courriers officiels et communication interne.
* Participation à la création de nouvelles vues système pour soutenir les magasins.
* Signalement des dossiers à risque et des problèmes récurrents.
* Promotion des réalisations exceptionnelles de l'équipe pour le rayonnement du pôle Après-Vente.
Profil
* Etudiant en Ecole de Commerce ou Ecole d'Ingénieurs (3ème année min.), vous justifiez idéalement d'une première expérience réussie en assistanat commercial et/ou dans la vente
* Vous possédez un sens client développé et présentez une réelle sensibilité à la qualité de votre discours client et à la relation client d'excellence
* Vous maitrisez parfaitement l'anglais à l'écrit comme à l'oral : vous êtes reconnu pour vos qualités rédactionnelles en français et en anglais
* Doté d'un excellent relationnel, vous êtes également reconnu pour votre capacité d'analyse et votre rigueur et avez à cœur la réussite collective
* Vous êtes à l'aise avec les systèmes informatiques
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusio...
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Type: Permanent Location: BOBIGNY, FR-93
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:36
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Hermès Parfum et Beauté recherche
* un(e) STAGIAIRE conventionné(e)
* Assistant Trade Marketing Local (Marché France Benelux) H/F
* de juillet à décembre 2025 (6 mois) - Basé à PARIS 8ème
Intégré(e) à l'équipe Trade Marketing (France Benelux), vous serez rattaché(e) au Chef de Groupe Trade Marketing & Media et vous collaborerez avec l'intégralité de l'équipe.
Vos missions principales seront les suivantes :
PREPARATION, MISE EN PLACE ET SUIVI DE PERFORMANCE DES OPERATIONSTRADE AU QUOTIDIEN SUR LA FRANCE ET LE BENELUX EN LIEN AVEC LESCHEFS DE PRODUIT REFERENTS
* Coopération à l'exécution du plan Trade Marketing de l'ensemble des enseignes de l'année en cours et aide à la construction du plan de l'année à venir (périmètre brick & mortar et e-commerce) :
* Aide à la mise en place des opérations promotionnelles sur les points de vente : appels d'offre, développement de la PLV, calcul des objectifs, envoi des moyens moteurs, analyse des résultats
* Aide à la mise en place des opérations promotionnelles sur les sites des retailers et pureplayers : élaboration de l'animation en lien avec le chef de produit trade, brief des équipes digitales, envoi des assets et moyens moteurs, reporting
* Développement et suivi d'opérations CRM (mailings et e-mailings)
* Développement et suivi des outils d'aide à la force de vente (Book trade, récapitulatif animation) et communication des informations Trade
* Suivi budgétaire et interface logistique auprès des différents fournisseurs
* Tournée terrain et veille concurrentielle
EXPERIENCE CLIENT RETAIL DES ESPACES PERSONNALISES (BON MARCHE,BHV...) ET MAGASIN HERMES
* Déploiement de la stratégie visuel merchandising Parfums & Beauté
* Organisation des animations des ventes lors des lancements et temps forts
* Gestion des prestataires extérieurs et coordination des interlocuteurs internes
* Garant de l'image de marque Hermès dans ces espaces : mise en place d'actions correctives si nécessaire
BRIEF ET SUIVI DES MISES EN PLACE DES ELEMENTS MERCHANDISINGSPECIFIQUES ENSEIGNE
* Développement et déploiement de projets merchandising spécifiques (habillages de linéaire, projets spécifiques)
* Préparation, organisation et mise en place de conventions & événements régionaux
MOBILISATION TERRAIN
* Gestion de la newsletter Notes du Parfum distribuée à l'ensemble de la filiale
* Conception et développement de programmes de mobilisation à destination des conseillères de vente
* Cette description est non limitative.
Le stage est évolutif en fonction des projets et du profil du candidat.
Votre profil
* Une première expérience réussie de 6 mois, idéalement sur une fonction similaire(marketing opérationnel ou trade marketing), serait fortement appréciée
* Etudiant(e) en Ecole de Commerce, IAE, Université ou équivalent
* Vous avez, une pensée structur...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:36
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Hermès Parfum et Beauté recherche, en contrat d'alternance un(e) Assistant(e) Business Analyst & Coordination des Activités Magasins Hermès - Europe H/F à partir de septembre 2025 (12 ou 24 mois) - Basé à Paris 8ème.
La Direction Europe d'Hermès Parfum et Beauté prend en charge la stratégie et le développement des parfums et de la beauté Hermès sur les pays européens à la fois au niveau d'un réseau de distribution direct (France Bénélux, Magasins Hermès Europe, Travel Retail) et indirect (via des agents distributeurs locaux) sur les marchés européens.
Au sein de la Direction Export, vous êtes rattaché(e) au Responsable de zone Magasins Hermès Europe et vous travaillerez en collaboration avec les membres de l'équipe Export (marketing opérationnel, formation) mais aussi d'équipes transverses (service client).
Vous êtes partie prenante du business Magasins Hermès Europe.
A ce titre, vous participez au suivi, à l'analyse et au pilotage de la performance de ce marché (reporting sell-in et sell-out) et assurerez le support opérationnel (commande de réassorts, commande de mise en place nouveautés..).
Vos missions principales seront les suivantes :
Être acteur et support de la performance sell-in de la zone :
BUSINESS ANALYSE :
* Aider à l'élaboration, l'actualisation et consolidation des outils de reportings de l'activité Business de la zone.
* Assurer et maintenir la qualité et fiabilité des analyses existantes et être force de proposition sur la création de nouveaux tableaux de bord ou outils de prise de décision de la zone
* Réaliser des analyses ad hoc pour la direction et le responsable des opérations (nouveautés, lancements, catalogue & autres KPI)
* Participer à la construction budgétaire de la zone (ambitions CA, P&L)
* Assurer la rédaction de la note bimensuelle, de la note CA et de la note trimestrielle à l'attention de la direction
SUIVI OPERATIONNEL ET COMMERCIAL MAGASINS HERMES
* Assurer le suivi des commandes magasins Hermès (POSM, mise à jour des bons de commandes, assurer le suivi des références sous quotas)
* Aider à la préparation, construction et follow up des prévisions de vente des futurs produits (réaliser les fichiers de recommandations de commandes d'implantation des nouveautés à destination des magasins Hermès dans le cadre des Podiums à la porte (par typologie de clusters, puis assurer le suivi vs les prévisions initiales).
Être un réel relai de la performance sell-out de la zone :
PERFORMANCE RETAIL
* Assurer le reporting sell-out mensuel des magasins Hermès et sa diffusion aux marchés
* Réaliser des analyses sell-out adhoc et ciblées à la fois lors des périodes de lancement mais aussi en appui des business review avec chaque filiale.
ACTIVATIONS RETAIL
* Assister le responsable de zone et le formateur dans l'organisation des séminaires annuel à destination de notre force de vente
* Aid...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:35
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Division or Field Office:
Commercial Products & Services Division
Department of Position: Operations & Strategy Dept
Work from:
Knowledge Park, Harborcreek, PA Salary Range:
$31,926.00-$50,999.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under close supervision, processes quotes, applications, renewals and/or basic endorsements for designated lines of business.
Provides service to underwriters, agents, and business partners to respond to inquiries regarding processing and underwriting support.
* The successful candidate will work from our Knowledge Park location, in Harborcreek, PA.
* Starting salary is $16.37/$31,926.00
Duties and Responsibilities
* Develops and applies basic knowledge of rules, rates and procedures for quotes, applications, endorsements and/or renewals of designated lines of business.
* Enters and updates policy records, applying appropriate rules and rates.
Performs review of applications, renewals...
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Type: Permanent Location: Harborcreek, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:35
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Alternance de 12 mois à pourvoir dès septembre 2025 à Pantin.
Au sein de la Division Hermès Chaussure, vous intégrez l'équipe Direction du Développement Opérationnel (DDO).
Vous participerez aux différents projets commerciaux de l'équipe afin d'optimiser les ventes au sein de notre réseau de magasins exclusifs à travers le monde.
Vous travaillerez en étroite collaboration avec des Responsables de Zones, Business Analyst et Chef de Projet ainsi qu'avec l'ensemble des départements impliqués dans le cycle de vie du produit : collection, communication, production, développement, service clients, magasins.
Vous intégrerez un métier dynamique, et prendrez part activement aux missions suivantes :
1.
VENTES COLLECTION (SHOWROOM) (2 fois par an)
a.
En amont :
* Participer à l'organisation des ventes Showroom (plannings de ventes, vendeurs, mannequins, logistique)
* Préparer les analyses de ventes/stocks/RAL
* Mettre à jour l'ERP avec les différentes analyses commerciales et outils
* Participer à la réalisation des outils d'aide à la vente
* Aider à l'organisation des achats à distance : shooting photos, outils commerciaux, etc
b.
Pendant/Après :
* Assurer la coordination et veiller à la bonne organisation du stand pendant le déroulement des ventes :
Accueil et accompagnement des acheteurs
Gestion des vendeurs et mannequins
Suivi & modifications des commandes
* Élaborer les résultats intermédiaires et de fin de showroom en collaboration avec les responsables de zones
* Analyser la performance de l'organisation : temps de rendez-vous, appréciation des clients
2.
MISSIONS COMMERCIALES
a.
Suivi de la performance produit (en soutien du Business Analyst)
* Analyse hebdomadaire des ventes Sell-out et de l'état du stock
* Élaboration des analyses ponctuelles en fonction des besoins spécifiques de l'équipe (direction, déplacements, focus business...)
b.
Optimisation du Sell Out (en soutien des Responsables de Zones)
* Mise en place des réassorts saisonniers & animation du stock disponible
* Consolidation et diffusion des informations concernant les annulations de production, déploiement de notes informatives aux clients
c.
Animation de l'offre en fonction du calendrier de l'activité commerciale
* Participation à l'amélioration continue des Commandes Spéciales, mise à jour de l'offre et développement des outils associés
* Animation & suivi des commandes défilés Presse
* Gestion de l'offre uniformes
Qualifications souhaitées :
* Profil école de commerce / mode / ingénieur
* Français et Anglais courants
* Maîtrise de Microsoft Office, connaissance approfondie d'Excel exigée
* Une première expérience retail serait un plus (corporate ou boutique)
Compétences recherchées :
* Rigueur, précision, organisation
* Goût de l'analyse et des chiffres
* Esprit de synthèse et de co...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:35
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Eléments de contexte
Rattaché à la DRH du pôle data, technologie et innovation, le département Accompagnement au changement et Communication a pour objectifs :
* De fédérer les collaborateurs du pôle par l'élaboration d'une stratégie de communication interne
* D'accompagner le changement dans le cadre d'une transformation RH mais également sur les projets IT
* D'assurer la montée en compétence de l'ensemble des collaborateurs de la Maison sur les outils par la mise en place et le déploiement de parcours de formation aux outils IT
Mission Générale
Au sein du pôle Data, technologie et Innovation de Hermès, nous souhaitons renforcer notre équipe en recrutant un chef de projet accompagnement au changement RH, dont la mission consiste à apporter des directives d'accompagnement au changement sur les projets IT mais également à accompagner le changement dans le cadre d'une transformation d'une direction du pôle.
Vous travaillerez en étroite collaboration avec l'ensemble des collaborateurs du pôle.
Rattaché/e à la responsable Communication et accompagnement au changement, vos principales missions sont :
* Accompagner les équipes dans leur projet de transformation
* Évaluer l'impact des transformations sur les collaborateurs, les métiers et les processus RH
* Définir une stratégie d'accompagnement :
+ Analyser les impacts organisationnels, culturels et humains des projets de transformation
+ Elaborer une stratégie de communication et stratégie de formation
* Gérer les risques en identifiant en amont les éventuels obstacles ou résistances au changement
* Animer une communauté de relais du changement et mettre en place des évènements favorisant l'adhésion et l'engagement
* Participer à l'amélioration continue, en mettant en place des indicateurs de suivi de la performance de la transformation et de sa pleine compréhension par les équipes
* Accompagner les projets IT dans l'élaboration de leur stratégie d'accompagnement au changement et dans le suivi de la mise en œuvre des actions
* Assurer une veille sur les méthodologies d'accompagnement au changement et les innovations RH.
Profil recherché :
* Bac +5, école de commerce ou diplôme équivalent
* 5-10 ans d'expérience minimum, expérience significative du conseil en organisation RH
* Vous maîtrisez les méthodologies d'accompagnement au changement
* Vous avez une capacité à analyser et anticiper les impacts humains et organisationnels
* Vous maîtrisez les outils de formation, de communication et de gestion de projet.
* Vous faites preuve de curiosité et êtes en veille sur les nouvelles tendances liées à l'accompagnement au changement
* Vous communiquez de manière claire à l'oral comme à l'écrit
* Une connaissance des environnements IT et des enjeux liés aux transformations dans des DSI est un plus.
* Anglais courant
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:34
-
Division or Field Office:
Claims Division
Department of Position: Claims Department
Hiring Manager:
Janeen A.
Stablewski
Work from:
Home in the Northeast Region
Salary Grade:
G13
Salary Range:
$91,301.00-$145,844.00
*
ERIE's normal promotional salary calculation practice will be followed based on level of role you are hired for
FLSA:
Exempt
Talent Acquisition Partner:
Alicia A.
Aldridge
Posting Expiration:
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
Position Summary
Exercises independent discretion and judgment in handling highly complex and/or high exposure commercial liability, commercial litigation, and non-litigated claims.
* All Employees that work remotely must have access to internet service bandwidth speeds that meet ERIEs requirement of 50mbps download and 10mbps upload.
* The selected candidate will work from home in the Northeast Region.
Duties and Responsibilities
* Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
* Selects, engages, and collaborates with defense counsel in the handling of lawsuits.
* Manages litigation expenses and ensures that defense counsel adheres to ERIE's billing guidelines.
* Complies with and directs defense counsels' utilization of Outside Counsel Guidelines.
* Responds to claim complaints and inquiries.
* Trains and mentors.
* Documents claim files.
The first five duties listed are the functions identified as essential to the job.
Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent.
Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities
* Self-Development
* Collaborates
* Detail Orientation
* Cultivates Innovation
* Instills Trust
* Decision Quality
* Information Management Skills
* Values Diversity
* Nimble Learning
* Job-Specific Knowledge
* Customer Focus
* Optimizes Work Processes (IC)
* Ensures Accountability
Qualifications
Minimum Educational and Experience Requirements
* Bachelor's degree and 6 years of claim handling or related experience required, or;
* Associate degree and 8 years of claim handling or related experience required; or
* High school diploma or GED and 10 years of claim handling or related experience required.
Additional Experience
* Strong knowledge and experience in tort/contra...
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Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:34
-
Division or Field Office:
Indiana Branch Office
Department of Position: Claims Department
Work from:
Remote Salary Range:
$61,892.00-$98,865.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims.
* This is a remote, work from home position in Indiana.
* The ideal candidate will live in the Indianapolis Metro area or anywhere inMarion County and surrounding areas.
Duties and Responsibilities
* Conducts investigations, evaluate and make recommendations regarding coverage and liability.
* Handles claims involving complex liability, damages or coverages.
* Negotiates with all parties, or their representatives, within designated authority.
* Documents the file and submits reports.
* Identifies subrogation opportunities and initiates appropriate action.
* Comple...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:33
-
Division or Field Office:
Indiana Branch Office
Department of Position: Claims Department
Work from:
Branch Office Salary Range:
$49,340.00-$78,815.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Appraises material damage claims and total losses as received by assignment.
Negotiates settlement of claims and disposes of salvage within authority.
* This position can work at either our Indianapolis or Fort WayneClaims offices.
* This position will be for Total Loss.
* This is an in office position with Hybrid flexibility
* The hiring manager will also consider candidates for Material Damage Inside Adjuster II.Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
Duties and Responsibilities
* Makes arrangements with repair shops, independent appraisers, Policyholders or claimants to inspect vehicles.
Photographs damaged areas and writes estimates on all...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:33
-
Division or Field Office:
Silver Spring Branch Office
Department of Position: Claims Department
Work from:
Remote in Silver Spring, MD territory which includes Maryland or DC Salary Range:
$74,996.00-$119,798.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims.
* The successful candidate will work from home within the Silver SpringBranch territory which includes Maryland and DC or nearby.
* Candidates with bodily injury experience preferred.
Duties and Responsibilities
* Conducts investigations, evaluate and make recommendations regarding coverage and liability.
* Handles claims involving complex liability, damages or coverages.
* Negotiates with all parties, or their representatives, within designated authority.
* Documents the file and submits reports.
* Id...
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Type: Permanent Location: Silver Spring, US-MD
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:32
-
Division or Field Office:
Silver Spring Branch Office
Department of Position: Claims Department
Work from:
Remote in Silver Spring, MD territory which includes Maryland or DC Salary Range:
$66,960.00-$106,962.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and minor injury claims.
* 2 positions are available.
* The successful candidate will work from home within the Silver SpringBranch territory which includes Maryland and DC or nearby.
* Candidates with bodily injury experience preferred.
Duties and Responsibilities
* Conducts investigations, evaluate and make recommendations regarding coverage and liability.
* Sets and maintains reserves.
Obtains documents to establish the value of claims and negotiates settlement or declines claim.
* Documents files and submits final report.
*...
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Type: Permanent Location: SIlver Spring, US-MD
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:32
-
Division or Field Office:
Enterprise IT Infrastructure & Operations Division
Department of Position: Employee Tech Department
Work from:
Corporate Office, Erie PA Salary Range:
$69,318.00-$110,729.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Independently, with moderate supervision, analyzes and researches technical problems of moderate complexity.
Provides a wide range of technical assistance to end users supporting: Cloud, DevOps, Operations (Middleware, Database, Server & Storage) and Technical support for organizational users.
Provides direction and support throughout the duration of processes and projects, from the design stages to testing, through to final production.
Functions performed include defining and maintaining support documentation and responding to contingencies during the IT cycle of events.
Professionals in this field ensure the smooth functioning of IT systems by effectively managing projects and resources while maintai...
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Type: Permanent Location: Erie, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:31
-
Division or Field Office:
Enterprise IT Infrastructure & Operations Division
Department of Position: Infrastructure Admn & Ops Dept
Work from:
Corporate Office in Erie, Pa Salary Range:
$77,638.00-$124,019.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Assists in the planning, design, and purchasing of moderate to complex enterprise systems, hardware, and software technologies
Role performs the installation, configuration, upgrade/enhancement, maintenance/support, and scripting/automation of systems, hardware, and software technologies within their area of system administration
Role requires experience within one of the following areas of system administration: Server Operating Systems; Middleware; Unified Communications; Enterprise System Monitoring; Employee Technologies; Cross-Discipline Capabilities
What You'll Do:
The opportunity is for an IT System Adminstrator or Sr IT System Administrator.
This role works closely with several other...
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Type: Permanent Location: Erie, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:31
-
Job Description
Reporting to the Director, Employer Relations and Career Center Operations, the Employer Relations Assistant actively supports a student-centered career center which serves an undergraduate and graduate population pursuing degrees in engineering, the sciences, business and management, the humanities, and the fine arts.
The Employer Relations Assistant will represent the career center to students, employers, and the Stevens community with a commitment to professionalism, customer service, and continuous improvement.
Responsibilities
· Manage employer relations email inbox and address inquiries in a timely and appropriate manner.
· Collaborate with Employer Relations team to manage event booking calendars.
· Prepare materials and agendas for events and meetings.
· Collaborate with the Employer Relations team to support large-scale on-campus and virtual recruiting events such as career fairs, networking events, and information sessions.
· Partner with Account Manager, Employer Relations to coordinate employer recruiting events including catering, room bookings, and event preparation.
· Collaborate with the Recruiting Analyst to conduct outreach to seniors and recent alumni to gather career success outcomes.
· Provide support to the Director, Employer Relations & Career Center Operations to effectively execute career center operations and initiatives.
· Provide additional administrative support for the department’s front desk operations.
· Provide administrative support to the Director, Employer Relations & Career Center Operations and career center staff as needed.
· Successfully complete a variety of projects as assigned by career center management.
· Perform other responsibilities as needed.
Qualifications
· Bachelor’s degree required.
· At least 1 or more years work experience, including internships.
· A self-starter who demonstrates an ability to achieve goals and meet deadlines.
· Excellent written and oral communication skills.
· A high level of professionalism with strong interpersonal and organizational skills.
· Ability to manage multiple tasks and projects with high attention to detail.
Knowledge and Skills
· Possess an understanding of computer applications with proficiency in Word, Outlook, Excel, and PowerPoint.
· Advanced proficiency using virtual meeting platforms such as Zoom or MS Teams.
· Possess excellent organizational, written, oral communication, and presentation skills.
· Ability to prioritize and meet deadlines.
· Self-starter with an ability to adapt to change and handle multiple tasks simultaneously in a fast-paced environment.
· Willingness to occasionally work evenings and weekends to attend university or career center events
Department
Career Services
General Submission Guidelines:
Please submit an online application to be considered a candidate for any job at Stevens.
Please attach a cover letter and resume with each application.
Other require...
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Type: Permanent Location: Hoboken, US-NJ
Salary / Rate: 57450
Posted: 2025-04-27 08:07:30
-
Division or Field Office:
Claims Division
Department of Position: Zone Operations Dept
Work from:
Illinois Branch Office Salary Range:
$39,334.00-$62,833.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, settles claims within limits of authority.
This is a hybrid position based in ERIE's Peoria, IL office.
Hours Monday - Friday, 8:00 am - 4:30 pm.
Schedule is subject to change based on business and service level needs.
Duties and Responsibilities
* Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
* Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
* Handles inquiries from Policyholders, Agents, insurance carr...
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Type: Permanent Location: Peoria, US-IL
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:30
-
Division or Field Office:
Claims Division
Department of Position: Zone Operations Dept
Work from:
Tennessee Branch Office Salary Range:
$39,334.00-$62,833.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, settles claims within limits of authority.
This is a hybrid position based in ERIE's Nashville, TN (Brentwood) office.
Hours Monday - Friday, 8:00 am - 4:30 pm.
Schedule is subject to change based on business and service level needs.
Duties and Responsibilities
* Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
* Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
* Handles inquiries from Policyholders, Agents...
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Type: Permanent Location: Brentwood, US-TN
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:29
-
Division or Field Office:
Claims Division
Department of Position: Zone Operations Dept
Work from:
Raleigh Branch Office Salary Range:
$39,334.00-$62,833.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, settles claims within limits of authority.
The selected candidate will report to our Raleigh Branch office The selected candidate will be required to obtain appropriate licensing.
Duties and Responsibilities
* Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
* Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
* Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
* Enter...
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Type: Permanent Location: Cary, US-NC
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:29
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Division or Field Office:
Claims Division
Department of Position: Zone Operations Dept
Work from:
Canton Branch Office Salary Range:
$39,334.00-$62,833.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Under minimal supervision, settles claims within limits of authority.
This is a hybrid position based in ERIE's Canton, OH office.
Hours Monday - Friday, 8:00 am - 4:30 pm.
Schedule is subject to change based on business and service level needs.
Duties and Responsibilities
* Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
* Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
* Handles inquiries from Policyholders, Agents, insurance carrie...
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Type: Permanent Location: Canton, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:28
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Who are we?
The European e-commerce entity is responsible for the online distribution of Hermès products in 17 European countries, as well as the customer service for European stores.
The Hermès Distribution Europe team currently consists of more than 100 people divided into five teams: e-Retail Merchandising, Finance and Projects, Traffic Acquisition and Data Performance, HR, and e-Retail Management.
Within the e-Retail Department, you will work in one of the front office teams made up of 60 client service enthusiasts who operate on two levels:
Management from A to Z of the relationship with our European e-commerce customers.
Single point of contact for end customers wishing to contact European stores.
What will your mission be?
As an ambassador for Hermès, you will be entirely dedicated to the satisfaction of the end customers of our House, both in e-commerce and retail.
You will join a multicultural team and particularly the one in charge of Central European countries (Germany, Italy, Switzerland).
Our human-sized environment favors a close-knit management, based on collaborative work, team spirit, and mutual support.
What will your daily life look like?
In a multilingual and multitasking context, you will be the single point of contact of our customers.
Your main missions will be the following:
* 1/ Follow-up from A to Z of interactions with our European e-commerce customers
* Receive, analyze, green-light, and follow up on European e-commence orders until they are received.
* Interact by phone, e-mail, and WhatsApp with e-commerce customers, advise them, develop sales.
* Make outgoing calls in order to have a proactive approach towards certain clients of the House, in a spirit of service.
* Be a driving force behind any initiative aimed at improving the e-commerce customer experience.
2/ Single point of contact for end customers wishing to contact European stores
* Handle inbound calls for stores:
* Assist our customers contacting our stores, guide them, and offer them a qualitative and seamless omnichannel experience.
* Ensure, as a point of contact, the quality of the relationship with our clients, but also with our stores, in a spirit of service.
* Provide most extensive product information to customers (characteristics, availability, reservations, and so on), or any other useful information, communicate on procedures (purchases, returns, exchanges), and ensure follow-up with the store concerned.
Is this job for you?
* Empathetic and kind, you have a strong sense of service, and put customers at the heart of your concerns.
Keen on tailor-made solutions, you have strong interpersonal skills, and excellent oral and writing skills in Italian, French and English.
* Assertive, you have a capacity of analysis, autonomy, very good stress (dispute resolution) management skills, and a sharp sense of priorities.
* You show agility with office tools.
* You...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:28
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The Team:
The Hermès Palo Alto Boutique opened in 2018 and focuses on providing extraordinary service to clients as a part of the Western Region.
This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
All other duties as assigned by the supervisor.
About the Role:
Sales Objectives
* Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
* Organize and prioritize the selling floor to support the sales effort and overall customer experience.
Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stored at all times.
Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
* Provides assistance as needed in inventory preparation.
POS
* Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
* Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
* Maintain cleanliness and organization of workstation at all times.
Asset Protection
* Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application.
Practice appropriate AP techniques and follows all guidelines for key control and merchandise security.
Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns).
Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
Customer Service
* Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* 2+ years of experience in sales, experience in a luxury environment preferred
* Strong relationship development and impeccable communication skills
* Even-tempered with ability to continuously multi-task
* Self-starter and able to work independently while balancing collaboration wit...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-27 08:07:27
