-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:37
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:37
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:36
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:35
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:32
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:30
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:29
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:29
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:28
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:25
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:23
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:22
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:22
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:21
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:20
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:17
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:15
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:12
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:10
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:08
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:06
-
Accountabilities
* Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities.
Creating & executing appropriate plans in line with the relevant HR policies where necessary.
* Responsible for onboarding new HP's into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations
* Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI's.
Optimising clearance opportunities whilst maintaining quality and protecting the customer journey.
* Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed.
Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood.
* Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience
* Facilities Management, including all HSE and Security procedures and processes are adhered to
Qualifications & Experience
Essential
* Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail
* Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary
* Strong communicator, with skills & experience of leading diverse/disperse teams.
Being confident in communicating with peers and senior stakeholders alike.
* Ability to analyse data and put in place corrective actions to achieve business requirements.
Desirable
* Previous management / leadership roles with a view to adhering to HR policies and procedures.
* Competent IT skills including Microsoft packages.
Individual Competencies
* Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues.
* Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences.
* Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs.
* Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP.
* Able to apply professional skills and manage own professional competence and accountability in accor...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:02
-
Essential Duties and Responsibilities:
- Plan, manage, and oversee infrastructure delivery services.
- Assist with project budget, resources, and schedule.
- Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.
- Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.
- Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies.
Minimum Requirements
- Bachelor's degree required.
- Minimum of 5 years of project management experience required.
- Minimum 5 years of IT project management experience within the tolling and call center spaces.
Preferred Skills and Qualifications
- Project Management Professional (PMP).
- Experience in a variety of project management methodologies including Agile and Waterfall.
#LI-Onsite #maxPriority #HotJobs0512LI #HotJobs0512FB #HotJobs0512X #HotJobs0512TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
115,000.00
Maximum Salary
$
125,000.00
*
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-23 08:29:00
-
Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Act as the primary contact for the state client.
- Ensure program operations are in compliance with all applicable requirements of the contract, as well as State and federal regulations.
- Ensure goals and objectives are established by Project Manager that support the overall Project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support Project direction and guidance.
- Manage operational managers, to include performance appraisals, mentoring, and professional/development guidance.
- Demonstrate a high level of dedication and proactive leadership in meeting corporate goals and program objectives.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Experience leading day-to-day operations of state tolling contracts.
- Experience leading day-to-day operations for a large call center (~700 contact center agents) including meeting all KPIs, SLAs, quality, and compliance requirements.
- Must currently live in, or, be willing to relocate to New York state.
- Experience implementing a State contract of at least 750 people.
- Project Management Professional (PMP) certification.
- Experience creating and presenting reports to clients, highlighting successes, identifying opportunities for improvement, and creating and leading process improvement efforts.
#LI-Onsite #HotJobs0512LI #HotJobs0512FB #HotJobs0512X #HotJobs0512TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retireme...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-23 08:28:58
-
Essential Duties and Responsibilities:
- Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule.
- Monitor schedule progress, and implement corrective measures as needed.
Monitor and facilitate the tracking and resolution of issues and decisions impacting the project.
- Develop and monitor risk plans to ensure mitigation strategies are in place and being executed.
- Prepare and deliver project status information to stakeholders.
- Implement solutions to improve or enhance processes and services provided to our customers.
- Lead continuous improvement teams.
- Direct the activities of project management staff, and assist with prioritizing workload, resolving issues, and acting as point of escalation.
Minimum Requirements
- Bachelor's Degree
- 7-10 years of experience
- Strong skills in critical thinking, interpersonal interactions (negotiation, conflict resolution, consulting, and mentoring), team facilitation/leadership, and presentation/public speaking.
- Ability to work on multple projects under time constraints.
- Proactive, analytical, and process driven, with a strong focus on meeting deliverables and advocating on behalf of the customer.
- Strong verbal and written communication skills required.
- Must be comfortable working in a team environment, as well as independently, and possess a strong sense of accountability and urgency in completing assignments.
- Experience in managing large corporate initiatives.
- Excellent working knowledge of MS Office products.
- Supervisory or management experience preferred.
- Experience using Smartsheet and Jira preferred.
- Experience in both Waterfall and Agile methodologies highly preferred.
- PMP certification highly preferred.
- Agile certification highly preferred.
- Experience in Health Care/Business Administration or related field preferred.
- Experience leading state government project implementation within the tolling and call center space.
- Project Management Professional (PMP) certification.
- Must currently live in, or, be willing to relocate to New York state.
#LI-Onsite #HotJobs0512LI #HotJobs0512FB #HotJobs0512X #HotJobs0512TH #TrendingJobs #HotJobs0526LI #HotJobs0526FB #HotJobs0526X #HotJobs0526TH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compe...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-06-23 08:28:56
