-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:47
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:46
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:45
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:43
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:41
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:40
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:40
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:37
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:35
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:31
-
The role of a Bakery Clerk:
• A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same.
• As a Bakery team member, you will establish and maintain a safe and clean environment that encourages our customers to return.
• Bakery Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.
• Most importantly, as a Bakery team member you should demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.
What you'll get from us:
Comprehensive Benefits: Healthcare, Emotional, Financial, and More:
• The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans.
• Paid time off such as vacation and sick leave.
• Associates have access to free, confidential financial and emotional counseling through our Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Our Associates save on Kroger purchases, including discounts on Our Brands and more!
• We offer our associates up to $21,000 in tuition reimbursement over their career, through our industry-leading Continuing Education program.
• Come for a Job, Discover a career through an abundance of industry-leading training programs.
For more information about benefits and eligibility, please visit our Benefits Page !
What to expect from our interview process:
1.
Please begin by submitting your application so we may review it; if available, please attach a resume too.
2.
Once we have reviewed your application and/or resume, you may be invited to an interview if your qualifications match our needs.
3.
If Invited for an interview you will have the opportunity to select a convenient time to meet with one of our team members.
During the interview, we will learn more about your background and interests, share more about the Kroger company and the role you are interviewing for, and provide you with the chance to ask questions about joining our team.
About Us:
Every day we open our doors and welcome millions of hungry people.
But they're not just hungry for food.
They're hungry for something that can make their lives healthier, easier, brighter, and a bit lighter.
They're hungry to feel good, do well, to go from anxiety to inspiration.
It's a simple truth that our world is hungry for uplift.
It's a universal need, as powerful as our need for food or fuel.
That's why our Purpose is To Feed the Human Spirit.
Come and join us!
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list.
This document does not reflect all job duties or requirements for every position.
We want the be...
....Read more...
Type: Permanent Location: North Bend, US-WA
Salary / Rate: 21.765
Posted: 2026-05-01 08:28:30
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:30
-
Essential Duties and Responsibilities:
- Manage an effective reporting program that gathers, prepares, trends, and analyzes operational activity as necessary for all project areas as needed.
- Oversee the day-to-day functioning of the department and manage the development of routine and ad hoc reports in accordance with the schedule outlined in the contract.
- Evaluate the need for, and ensure the provision of, reporting necessary for operations.
- Provide staff with up-to-date statistics on applicable programs, community resources, and options for enrollees.
- Provide contractually required monthly and quarterly project status reports.
- Produce Performance Standards Analysis Report.
- Coordinate and evaluates the work of subordinates.
- Develop and maintain reports in areas including Call Center performance.
- Generate reports in accordance with schedules and provide reports, background information, and report summaries for internal and external use.
- Ensure accuracy and timeliness of reports in compliance with contract and project requirements.
- Write and optimize complex SQL queries to extract and manipulate data for analysis.
- Leverage Hadoop clusters and SQL Server environments to process and analyze large datasets.
- Develop and deliver recurring and ad hoc reports for management and stakeholders, ensuring timely, accurate, and relevant reporting to support business and decision making needs
- Leverage SAS and other analytical tools to interpret data and support strategic decision-making.
- Investigate and resolve data quality issues across reports and data pipelines.
- Perform root cause analysis using ad hoc queries to identify anomalies in source systems.
- Perform data cleaning, validation, and transformation to maintain high standards of data integrity.
- Document business processes, technical designs, data dictionaries, and metadata repositories.
- Translate business requirements into system specifications and support testing and implementation activities.
- Define and verify systems scope and objectives to ensure alignment with organizational goals.
- Ensure all documentation meets organizational standards and is accessible to relevant stakeholders.
- Collaborate with compliance, operations, and legal teams to ensure outbound campaigns meet regulatory and business requirements, and respond to data requests and audits from FSA, state regulators, and internal stakeholders
- Optimize campaign performance by analyzing results and adjusting parameters such as timing, segmentation, and scripts.
- Use data-driven segmentation to target accounts and optimize dialer campaign effectiveness.
- Track key campaign metrics (such as contact rates and recovery rates) and analyze performance trends.
- Refine dialing strategies based on analytical insights and feedback to improve campaign outcomes.
- Monitor report queues and respond to user inquiries and support tickets.
- Collaborate with cross-functional teams to gather require...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:27
-
Essential Duties and Responsibilities:
- Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule.
- Monitor schedule progress, and implement corrective measures as needed.
Monitor and facilitate the tracking and resolution of issues and decisions impacting the project.
- Develop and monitor risk plans to ensure mitigation strategies are in place and being executed.
- Prepare and deliver project status information to stakeholders.
- Implement solutions to improve or enhance processes and services provided to our customers.
- Lead continuous improvement teams.
- Direct the activities of project management staff, and assist with prioritizing workload, resolving issues, and acting as point of escalation.
Minimum Requirements
- Bachelor's Degree
- 7-10 years of experience
- Strong skills in critical thinking, interpersonal interactions (negotiation, conflict resolution, consulting, and mentoring), team facilitation/leadership, and presentation/public speaking.
- Ability to work on multple projects under time constraints.
- Proactive, analytical, and process driven, with a strong focus on meeting deliverables and advocating on behalf of the customer.
- Strong verbal and written communication skills required.
- Must be comfortable working in a team environment, as well as independently, and possess a strong sense of accountability and urgency in completing assignments.
- Experience in managing large corporate initiatives.
- Excellent working knowledge of MS Office products.
- Supervisory or management experience preferred.
- Experience using Smartsheet and Jira preferred.
- Experience in both Waterfall and Agile methodologies highly preferred.
- PMP certification highly preferred.
- Agile certification highly preferred.
- Experience in Health Care/Business Administration or related field preferred.
- Experience leading state government project implementation within the tolling and call center space.
- Project Management Professional (PMP) certification.
- Must currently live in, or, be willing to relocate to New York state.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a ...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:24
-
Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Act as the primary contact for the state client.
- Ensure program operations are in compliance with all applicable requirements of the contract, as well as State and federal regulations.
- Ensure goals and objectives are established by Project Manager that support the overall Project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support Project direction and guidance.
- Manage operational managers, to include performance appraisals, mentoring, and professional/development guidance.
- Demonstrate a high level of dedication and proactive leadership in meeting corporate goals and program objectives.
- Perform other duties as assigned by management.
Minimum Requirements
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
- Experience leading day-to-day operations of state tolling contracts.
- Experience leading day-to-day operations for a large call center (~700 contact center agents) including meeting all KPIs, SLAs, quality, and compliance requirements.
- Must currently live in, or, be willing to relocate to New York state.
- Experience implementing a State contract of at least 750 people.
- Project Management Professional (PMP) certification.
- Experience creating and presenting reports to clients, highlighting successes, identifying opportunities for improvement, and creating and leading process improvement efforts.
#NYSOHPriority #LI-Onsite
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensa...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:21
-
Essential Duties and Responsibilities:
- Plan, manage, and oversee infrastructure delivery services.
- Assist with project budget, resources, and schedule.
- Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.
- Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.
- Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies.
Minimum Requirements
- Bachelor's degree required.
- Minimum of 5 years of project management experience required.
- Minimum 5 years of IT project management experience within the tolling and call center spaces.
Preferred Skills and Qualifications
- Project Management Professional (PMP).
- Experience in a variety of project management methodologies including Agile and Waterfall.
#NYSOHPriority #LI-Onsite
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
115,000.00
Maximum Salary
$
125,000.00
*
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:19
-
Job Description
Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.
- Ensure established goals and objectives support the overall project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop, and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance.
- Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance.
- Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels.
- Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across all strategic initiatives.
- Ensure comprehensive management of defined initiatives that include monitoring of the budget, schedule, resource availability, and organizational alignment.
- Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches, whitepapers, and concept development.
- Leads the strategic direction for the government project.
- Leads client management, presentation, and contract success.
- Responsible for contract profit & loss (P&L).
Minimum Requirements
- Bachelor's degree in related field required.
- 12-15 years of professional experience in a related field required.
- Experience leading state tolling contracts.
- Experience leading large call center (~700 contact center agents), including meeting all KPIs, SLAs, quality, and compliance requirements.
- Must currently live in, or, be willing to relocate to New York state.
- Experience implementing a State contract of at least 750 people.
Preferred Skills and Qualifications
- Project Management Professional (PMP) certification.
#NYSOHPriority
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:18
-
Job Description
Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.
- Ensure established goals and objectives support the overall project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop, and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance.
- Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance.
- Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels.
- Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across all strategic initiatives.
- Ensure comprehensive management of defined initiatives that include monitoring of the budget, schedule, resource availability, and organizational alignment.
- Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches, whitepapers, and concept development.
Minimum Requirements
- Bachelor's degree in related field required.
- 12-15 years of professional experience in a related field required.
- Equivalent combination of experience and education considered in lieu of Bachelor's degree requirement.
- Experience leading multiagency call centers or contact center-as-a-service (CCaaS).
- Client relationship management from implementation through maintenance.
- Experience with large-scale telephony.
- Experience managing Medicaid programs.
- Experience implementing innovative technical solutions to solve client needs.
- CRM software experience.
- Must live in or near Topeka, KS
- Must be willing and able to work onsite
Preferred Requirements
- Previous consulting experience.
- Experience leading a contact center startup from initial design through launch and stabilization.
- Certified Project Management Professional (PMP)
#ClinicalServices #LI-Onsite #maxPriority
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, ex...
....Read more...
Type: Permanent Location: Topeka, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-01 08:28:11
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Colorado, City Market merged with The Kroger Company in 1983.
Today, we're proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our City Market family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
Desired Previous Job Experience
* High school education or equivalent
...
....Read more...
Type: Permanent Location: Glenwood Springs, US-CO
Salary / Rate: 22.35
Posted: 2026-05-01 08:27:55
-
Essential Duties and Responsibilities:
- Interface with clients and refer complaints or inquiries to appropriate departments, agencies, advocates, or client representatives.
- Stay updated on managed care relevant to supported client programs.
- Adhere to processing guidelines, protocols, and contract requirements for complaint processing and handling PHI/PII.
- Assist consumers in health plan enrollment, disenrollment, and transfers when necessary.
- Fulfill assigned duties directed by the Complaint Unit Supervisor or Project Management.
- Meet performance standards outlined in the annual criteria and bonus template for the position.
- Address complex customer service inquiries and problems over the telephone, noting consistent issues for resolution.
- Potentially respond to email inquiries.
- Prioritize customer service as the primary function, handling non-routine calls requiring deviation from standard procedures.
- Manage situations needing adapted responses or extensive research based on customer needs.
- Utilize computerized systems for tracking, information gathering, and troubleshooting.
- Handle escalated or unresolved calls from less experienced representatives.
- Tackle moderately difficult assignments, exercising judgment in issue resolution and recommending solutions.
- Conducts outreach, including phone calls, home visits, and community presentations in the field in accordance with project policy and procedures (50% of the time).
Solely responsible for a specific geographic area and related tasks for that area.
Travels independently using proper safety precautions.
- Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative.
The work environment varies and is mobile.
- Presents program education and enrollment options to recipients to encourage recipient action.
Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed.
- Identifies, develops, builds, and maintains positive relationships with county staff, state agencies, and community/faith-based groups to enhance presence in the community.
- Retrieves, researches, and analyzes data from multiple databases to answer client concerns and completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures.
- Identifies issues, problem-solves, and escalates unresolved issues and concerns to management immediately and regularly.
- Establishes and maintains knowledge of the community and participates in community events, health fairs, and other activities as needed.
- Multi-tasks in several computer applications at once while holding a conversation with client.
-Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis.
- Responsible for ensuring confidentiality of client information.
- Uses customer servi...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-01 08:26:17
-
Essential Duties and Responsibilities:
- Interface with clients and refer complaints or inquiries to appropriate departments, agencies, advocates, or client representatives.
- Stay updated on managed care relevant to supported client programs.
- Adhere to processing guidelines, protocols, and contract requirements for complaint processing and handling PHI/PII.
- Assist consumers in health plan enrollment, disenrollment, and transfers when necessary.
- Fulfill assigned duties directed by the Complaint Unit Supervisor or Project Management.
- Meet performance standards outlined in the annual criteria and bonus template for the position.
- Address complex customer service inquiries and problems over the telephone, noting consistent issues for resolution.
- Potentially respond to email inquiries.
- Prioritize customer service as the primary function, handling non-routine calls requiring deviation from standard procedures.
- Manage situations needing adapted responses or extensive research based on customer needs.
- Utilize computerized systems for tracking, information gathering, and troubleshooting.
- Handle escalated or unresolved calls from less experienced representatives.
- Tackle moderately difficult assignments, exercising judgment in issue resolution and recommending solutions.
- Conducts outreach, including phone calls, home visits, and community presentations in the field in accordance with project policy and procedures (50% of the time).
Solely responsible for a specific geographic area and related tasks for that area.
Travels independently using proper safety precautions.
- Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative.
The work environment varies and is mobile.
- Presents program education and enrollment options to recipients to encourage recipient action.
Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed.
- Identifies, develops, builds, and maintains positive relationships with county staff, state agencies, and community/faith-based groups to enhance presence in the community.
- Retrieves, researches, and analyzes data from multiple databases to answer client concerns and completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures.
- Identifies issues, problem-solves, and escalates unresolved issues and concerns to management immediately and regularly.
- Establishes and maintains knowledge of the community and participates in community events, health fairs, and other activities as needed.
- Multi-tasks in several computer applications at once while holding a conversation with client.
-Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis.
- Responsible for ensuring confidentiality of client information.
- Uses customer servi...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-01 08:26:16
-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Residency in the Pacific Standard Time (PST) zone is required
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements:
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace suitable for confidential work
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
M...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-05-01 08:26:15
-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Residency in the Pacific Standard Time (PST) zone is required
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements:
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace suitable for confidential work
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
M...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-05-01 08:26:15
-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Residency in the Pacific Standard Time (PST) zone is required
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements:
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace suitable for confidential work
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
M...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-05-01 08:26:14
-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Residency in the Pacific Standard Time (PST) zone is required
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements:
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace suitable for confidential work
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
M...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-05-01 08:26:14
