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Join a dynamic legal team at JPMorgan Chase, where your expertise in employment law will drive impactful solutions across the Consumer & Community Bank business.
As a trusted advisor, you'll influence key stakeholders and shape workforce policies that support our global business.
This is your opportunity to work on high-profile cases, collaborate with top professionals, and advance your legal career in a world-class financial institution.
Make a difference by ensuring compliance, mitigating risk, and fostering a positive workplace culture.
Be part of a team that values innovation, integrity, and professional growth.
As an Employment Counsel on the Consumer & Community Bank Legal team, you will oversee a diverse docket of employment cases at various stages, from threatened litigation through trial, across multiple jurisdictions and forums.
You will investigate allegations, manage outside counsel, provide strategic risk assessments, and communicate with stakeholders throughout the firm.
This role offers the opportunity to become a trusted advisor, delivering legal counsel and strategic advice on employment law matters, preparing and reviewing Human Resources policies and agreements, and collaborating with Human Resources and other colleagues on cross-business workforce projects.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of about 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job Responsibilities:
* Manage a docket of employment cases from pre-litigation through hearing/trial in various jurisdictions and forums
* Investigate allegations and oversee outside counsel in employment litigation matters
* Serve as a trusted advisor and advance the firm's people strategy by providing strategic legal counsel, risk assessments, and litigation management to internal stakeholders
* Handle labor and employment issues including performance management, employee discipline, termination, severance, and workplace investigations
* Counsel on wage and hour issues, workplace accommodations, incentive pay, and protection of intellectual property and confidential information
* Develop and maintain strong client relationships, acting as an effective influencer within the firm
* Demonstrate a commitment to integrity, fairness, a positive workplace culture and supporting firmwide performance standards
* Communicate complex...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:36
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Commercial Banker is for you.
As a Commercial Banker on the Life Sciences Banking team, you will be responsible for growing and retaining profitable relationships within Commercial and Specialized Industries specializing in Life Sciences.
The Life Sciences team is part of J.P.
Morgan's Commercial Banking group in Commercial and Specialized Industries.
In this role you will be the focal point of client acquisition and ongoing relationships with the world's most innovative companies.
We work both independently and as part of a dynamic team to deliver the entire firm to our clients.
Job Responsibilities
* Demonstrate the ability to build a brand within your market that represents Life Sciences as the "Leading Innovation Economy bank serving the best and most diverse clients"
* Develop new business in your market by acquiring new relationships, deepening existing relationships by delivering the entire Firm, and leading internal strategic discussions across all our solutions including credit and payments
* Relentlessly focus on seeking out the best and most diverse founders powering innovation by leveraging a referral network built through business activities and relationship development
* Champion a culture of innovation and a customer centric mindset balanced with the ability to manage risk (credit, operational, and reputational) appropriately
* Be passionate about innovation, the start-up eco-system and entrepreneurship, leading to a desire to stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
Required Qualifications, Capabilities and Skills
* 5+ years of related experience
* Strong understanding of Commercial Banking products and services
* Excellent sales management and business development skills
* Proficiency in building and maintaining positive client relationships
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnerships with senior business and control partners
* Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
* FINRA Series 79, 63 and Securities Industry Essentials licenses required or must obtain within 180 days of hire
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Strong committed team player, looking to add to a national team of likeminded, passionate Innovation Economy bankers
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consume...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:35
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Relationship Executive is for you.
As a Relationship Executive in the Multinational Corporations group, you will be the focal point of client acquisition and ongoing relationships.
Multinational bankers work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
The Multinational Corporation team within the Commercial and Specialized Industry space manages J.P.
Morgan's overall relationships with North American subsidiaries of large corporations headquartered outside the United States, to solve problems for clients and help them to grow.
We help our clients meet their objectives and challenges in automation, risk management, working capital, and cash management.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* Eight + years' direct lending or credit support related experience with a focus on business relationships
* Understanding of Commercial Banking products and services
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Sales management, business development skills, proficiency in building and maintaining positive client relationships
* Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
* Excellent business judgment, strategic thinking, self-directed, proactive and creative
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial t...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:33
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Relationship Executive is for you.
As a Relationship Executive in the Multinational Corporations group, you will be the focal point of client acquisition and ongoing relationships.
Multinational bankers work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
The Multinational Corporation team within the Commercial and Specialized Industry space manages J.P.
Morgan's overall relationships with North American subsidiaries of large corporations headquartered outside the United States, to solve problems for clients and help them to grow.
We help our clients meet their objectives and challenges in automation, risk management, working capital, and cash management.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* Eight + years' direct lending or credit support related experience with a focus on business relationships
* Understanding of Commercial Banking products and services
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Sales management, business development skills, proficiency in building and maintaining positive client relationships
* Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
* Excellent business judgment, strategic thinking, self-directed, proactive and creative
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial t...
....Read more...
Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory req...
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Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:31
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Palatine, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:31
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within Commercial & Investment Bank - Markets Tech - Trading team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s) - C#/Java/Python/React JavaScript
* Proficient in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Skilled in SQL Server and Postgres
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience - AWS
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies, JS frameworks, solid understanding of Agile methodologies such as CI/CD, and application resiliency
* Exposure to cloud technologies.
* Familiarity with messaging platforms such as RMQ and Kafka
* Experience with ReactJS and JavaScript
* Hands-on practical experience in system design, application development, testing and operational stabilit...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:30
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If you are passionate about leveraging advanced analytics and AI to combat fraud and drive business value, we encourage you to apply!
As a Senior Quantitative Analytics Associate in our Fraud Risk team, you will help prevent plastics fraud through advanced, data-driven analysis.
You'll gain a comprehensive understanding of the point-of-sale transaction lifecycle and deliver timely, efficient, and tailored solutions.
You will collaborate with cross-business partners to leverage advanced analytics for fraud/scam prevention, dispute and claim management, and optimization of risk/reward tradeoffs (losses/OpEx/customer experience), with the goal of driving positive business outcomes.
Job Responsibilities
* Analyze large datasets to detect patterns, trends, and anomalies indicative of fraudulent activity.
* Build, develop, and maintain reporting and data automation systems to communicate insights to leadership for strategic decision-making.
* Enhance internal analytical techniques and introduce best practices to improve key business metrics.
* Work independently and collaboratively with cross-functional partners, from problem identification to data analysis and delivering actionable recommendations.
* Develop and implement GenAI and Agentic AI solutions using Python to automate and optimize decision-making processes.
* Apply large language models (LLMs), machine learning (ML) techniques, and statistical analysis to improve decision-making and workflow efficiency across fraud operations and customer experience.
* Design and demonstrate proof-of-concepts (POCs) for extracting insights from structured and unstructured data using advanced analytics; build and iterate on prototype solutions.
* Stay current with the latest research in LLM, ML, and data science, and leverage emerging techniques for ongoing enhancement.
Required Qualifications, Capabilities, and Skills
* Advanced degree in a quantitative discipline (e.g., Computer Science, Mathematics, Operations Research, Data Science).
* 3+ years of experience in Risk Management or any quantitative field
* Hands-on experience with SQL, Python, and Alteryx.
* Strong understanding of the foundational principles and practical implementation of machine learning algorithms for anomaly detection, including clustering, classification, neural networks, distance-based, and time series methods.
* Experience creating generative AI solutions using LLM prompt engineering and Retrieval Augmented Generation (RAG).
* Experience with evaluation metrics for ML and generative AI.
* Demonstrated ability to communicate complex concepts and results to both technical and business audiences.
Preferred Qualifications, Capabilities, and Skills
* Hands-on experience with behavioral and transactional analytics tools and techniques.
* Familiarity with model explain ability and self-validation techniques.
* Preferred experience supporting mor...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:30
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Join the Automation & Process Excellence (APEX) team within the Commercial & Investment Bank's (CIB) Securities Operations to deliver cutting-edge automation and workflow solutions that reshape how work gets done.
You will partner with leaders and teams across the organization to reengineer manual processes, unlock capacity, and improve transparency through data and analytics.
As a Process Automation and Reengineering Senior Associate within the APEX team, you will execute high-impact strategic and tactical initiatives focused on automating and redesigning manual operational processes.
You will collaborate with cross-functional stakeholders to identify opportunities, deliver measurable improvements, and strengthen reporting for an active automation portfolio.
You will have a unique blend of operational exposure and hands-on technical development while contributing to a culture of inclusion and continuous improvement.
Job responsibilities
* Collaborate across multiple lines of business to build, deliver, and sustain an automation book of work
* Assess existing processes through structured reviews and partner with subject matter experts to identify reengineering and automation opportunities
* Design and implement automation solutions to reduce manual effort, improve accuracy, and enhance scalability of operational workflows
* Develop management reporting to support prioritization, capacity planning, and progress tracking across automation initiatives
* Create dashboard analytics to monitor process improvement KPIs and communicate impact to stakeholders
* Build proficiency in automation and analytics tools and prototype agile, fit-for-purpose solutions
* Partner with stakeholders to gather requirements, align on outcomes, and drive adoption of delivered solutions
* Contribute to continuous improvement of internal team processes, standards, and documentation
* Communicate effectively through written updates and presentations to senior leadership and broader stakeholder groups
Required qualifications, capabilities, and skills
* Bachelor's degree
* 5+ years of professional experience
* Working knowledge of Python or another modern programming language used for automation and data analysis
* Experience building automated solutions (e.g., scripts, workflows, or tooling) with the ability to learn and adopt enterprise automation platforms (e.g., UiPath, Alteryx, or similar)
* Strong analytical and problem-solving skills with demonstrated ability to translate process gaps into practical solutions
* Proven ability to learn new tools and concepts quickly and explain them to internal stakeholders
* Proficiency in Microsoft Office, especially Excel
* Ability to work independently and in collaborative team settings
* Strong organizational skills with ability to prioritize across competing demands
* Ability to manage multiple initiatives simultaneously across diff...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:29
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Help shape the data products that power client intelligence, operational efficiency, and data-driven capabilities across JPMorganChase.
You will join a team responsible for foundational party and client reference data used across onboarding, servicing, and downstream consumption.
If you are energized by leading through influence, driving clarity in ambiguous spaces, and improving data quality at scale, this role offers meaningful impact and growth.
As a Business Analyst Vice President at JPMorganChase within the Core Data Organization in the Commercial & Investment Bank, you will lead end-to-end business analysis for enhancements to the Master Data Management platform supporting wholesale external party reference data.
You will partner with senior business and operational stakeholders to uncover needs, define priorities, and translate complex requirements into deliverables that strengthen data quality, support regulatory compliance, and improve onboarding and downstream processes.
You will collaborate closely with product owners and technology partners to shape solutions, drive readiness for delivery, and ensure changes achieve measurable outcomes.
Job responsibilities
* Lead stakeholder discovery and decisioning sessions to elicit, document, and validate business requirements, driving alignment on priorities, scope, and trade-offs
* Own the end-to-end requirements lifecycle, including functional and non-functional requirements captured in product requirement documents, process documentation, and user stories
* Drive current-state and future-state process mapping, gap analysis, and solution recommendations across stakeholder groups
* Serve as a senior liaison between business stakeholders, product owners, and technology partners, translating business needs into functional requirements and supporting solution design
* Perform data analysis to validate assumptions, quantify impacts, and inform reference data use cases and solution recommendations
* Lead impact assessments for changes, including downstream process and data implications across onboarding, servicing, and reporting stakeholders
* Support data governance standards through contributions to data stewardship, data lineage documentation, and data quality rule definition and monitoring
* Partner with product and delivery teams to ensure backlog readiness, including drafting and refining epics, user stories, acceptance criteria, and supporting documentation
* Coordinate User Acceptance Testing, including test strategy input, scenario definition, defect triage, and outcome validation
* Support change management efforts, including training materials, end-user process documentation, and adoption support activities
Required qualifications, capabilities and skills
* 5+ years of experience in a business analyst or equivalent requirements-focused role
* 3+ years of experience within a financial services organization
* Experience ...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:28
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Help shape strategies that make card value clearer and more rewarding for small business customers while supporting responsible growth.
You will drive cross-portfolio priorities and capabilities that improve engagement and portfolio performance.
Job summary
As a Executive director small business cards in the Small business card team, you lead cross-portfolio spend, lending, and rewards strategy and translate insights into a clear roadmap with measurable outcomes.
You operate at the intersection of product, analytics, risk, finance, and delivery to align priorities, make tradeoffs, and improve portfolio economics.
You communicate effectively with senior stakeholders and lead through influence in a highly matrixed organization.
Job responsibilities
* Set cross-portfolio spend and lending strategy, including initiative prioritization, sequencing, and expected impact.
* Own and drive the cross-portfolio capabilities roadmap (for example, engagement levers, rewards and redemption capabilities, features, user experience strategy, and servicing experiences), partnering with product and delivery teams from concept through launch.
* Apply strong understanding of profit and loss and unit economics to shape strategies for spend engagement, lending growth, messaging, and features.
* Develop a customer and segment point of view, including spend and revolving behaviors, rewards redemption patterns, and industry trends to inform priorities.
* Partner with risk and lending stakeholders on spend capacity and lending strategies, balancing growth objectives with performance and risk appetite.
* Build a test-and-learn agenda with analytics, risk, and finance; structure tests, synthesize results, and convert learnings into roadmap updates and scalable playbooks.
* Create and deliver materials for executive business reviews, clearly articulating strategy, progress against key performance indicators, risks and opportunities, and investment recommendations.
* Lead through influence by aligning stakeholders across functions, driving decision-making, and ensuring accountability to deliver outcomes against a multi-quarter roadmap.
Required qualifications, capabilities, and skills
* Ten or more years of experience in analytics, finance, strategy, product, or portfolio management.
* Strong understanding of customer insights, profit and loss dynamics, and credit card risk metrics (for example, loss rates, approvals, utilization, line management, and profitability drivers).
* Demonstrated ability to take a strategic idea from business case to roadmap to delivery to measurement, managing dependencies and tradeoffs.
* Exceptional stakeholder management, with proven success influencing outcomes in a highly matrixed environment.
* Excellent written and verbal communication skills, including executive-level storytelling and clear synthesis of complex analysis.
* Highly proactive and results-driven, with stron...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:25
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Come be a part of the Global Corporate Banking Payments Sales team and help shape the future of merchant services at JPMorgan Chase.
As a entry level Business Development Associate in the Enterprise Sales team, you will be supporting some of the most significant clients in JP Morgan Payments.
This is a client facing role where you will partner with stakeholders across Global Corporate Banking to identify, qualify, and advance merchant services opportunities JP Moran client relationships.
You'll help shape client strategies, coordinate internal partners, and maintain a healthy pipeline to drive new business growth.
You will work with clients, prospects, and JP Morgan partners across the globe.
You will need to possess card acquiring experience, sales acumen, curiosity, an eagerness to learn, and very strong written and verbal communication skills.
Working with the Payments team leads and partners you will develop and execute go-to-market and account plans across one of these Technology sub-verticals: Enterprise Software: SaaS platforms, developer tools, cloud services, cybersecurity, International Innovation Economy: emerging ecommerce brands and global marketplaces.
Job Responsibilities
* Partner closely with bank coverage teams and JPMorgan Payments Treasury Services to develop account and call plans that position end-to-end solutions
* Support prospecting, meeting prep, and follow-ups; help craft proposals, pitch materials, and RFP responses tailored to each sub-vertical's payment needs (e.g., card-not-present, recurring billing, marketplaces, omnichannel)
* Coordinate with product, pricing, legal, and risk partners on deal structuring and diligence; facilitate smooth handoffs to implementation teams
* Maintain accurate pipeline hygiene and reporting in Salesforce; build dashboards and reports in Excel as needed
* Track and communicate progress against goals; provide regular updates to stakeholders
* Invest in ongoing professional development through internal and external learning resources
* Travel: up to 25%
Required Qualifications, Capabilities, and Skills
* 2+ years of experience in a customer facing merchant services, acquiring, or payments role.
* Demonstrated ability to learn in new and fast paced environments.
* Strong verbal and written communication; able to synthesize information and present clearly
* Collaborative, team-oriented approach with ability to work across functions and cultures
* Familiarity with software, DTC tech, and B2B payment flows, including card-not-present, ecommerce, omnichannel, recurring/subscription billing, marketplaces, and tokenization
* Working knowledge of merchant acquiring pricing and economics (e.g., interchange, assessments), risk and fraud, chargebacks and disputes
* Experience coordinating cross-functional teams on complex sales pursuits
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal De...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:22
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
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Type: Permanent Location: San Rafael, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:21
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
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Type: Permanent Location: Salem, US-OR
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:18
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Executive Director in the Model Risk Governance and Review (MRGR) team for Consumer and Community Banking (CCB), you will lead the validation and risk governance of marketing machine learning models used across the business.
You will evaluate conceptual soundness, assess assumptions and input reliability, confirm testing completeness and numerical robustness, and ensure the suitability of performance metrics while designing experiments to quantify limitations and benchmark results.
You'll maintain model risk controls, escalate and resolve issues promptly, and keep current with advanced artificial intelligence and machine learning techniques, risk management practices, and industry standards as you help train and develop teammates.
Your success will require you to collaborate with model developers and users across Risk, Finance, Operations, Digital, Marketing, Fair Lending, Technology, Control teams, Internal Audit, and bank regulators to ensure models are used appropriately and transparently in their business context.
Job Responsibilities
* Manage and develop a team to validate and govern marketing models used across the organization.
* Lead validation of ML-based marketing models; demonstrate deep ML proficiency, recognize strengths and limitations, apply regulatory expectations, and articulate the appropriateness of model techniques.
* Apply and master standard ML tools and programming languages to support robust model assessment.
* Execute comprehensive model reviews by evaluating conceptual soundness, assessing assumption reasonableness and input reliability, verifying implementation testing completeness, confirming numerical robustness, and justifying performance metrics and risk measures.
* Design and implement experiments to quantify model risk, including impacts from model limitations, parameter estimation error, and deviations from assumptions.
* Benchmark model outputs against empirical evidence and alternative/benchmark models to validate performance and stability.
* Collaborate with stakeholders across Model Development and Users (Risk, Finance, Operations, Digital, Marketing), MRGR, Fair Lending, Technology, Control functions, Internal Audit, and regulators to drive transparent outcomes.
* Maintain model risk controls for CCB models, serve as the first point of contact, and identify, escalate, and resolve issues promptly and soundly.
* Track and synthesize advances in modeling t...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:16
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe, clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department and control all established quality assurance standards.
Monitor all functions, duties and activities related to the Produce department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
* Excellent oral/written communication skills
* Knowledge of basic math (counting, addition, subtraction)
* Ability to handle stressful situations
* Current food handlers permit once employed
DESIRED
* High School Diploma or GED
* Any management experience
* Any produce/retail experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates, with a positive attitude
* Communicate company, department, and job specific information to associates
* Establish department performance goals and empower associates to meet or exceed targets through teamwork
* Develop adequate scheduling to manage customer volume
* Train and develop associates on their job performance and participate in the performance appraisal process
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products
* Inform customers of produce specials and offer product samples to help customers discover new items
* Review/inspect products for quality and freshness and take appropriate action
* Develop and implement a department business plan to achieve desired results
* Create and execute sales promotions in partnership with store management
* Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department
* Prepare and submit seasonal critiques for the sales and merchandising supervisor
* Implement the period promotional plan for the department
* Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
* Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
* Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:13
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Step into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
As a Principal Architect at JPMorganChase within the Consumer and Community Banking, you will shape the architecture strategy for modern, cloud-based platforms and guide teams in delivering secure, resilient solutions at scale.
You will translate complex business needs into clear target-state architectures, influence roadmaps, and enable adoption of strategic enterprise solutions.
You will partner across product, design, engineering, and control functions to raise engineering standards and drive measurable outcomes.
Job responsibilities
* Architect scalable, resilient, cloud-native solutions aligned to business outcomes and long-term platform strategy
* Define and communicate target-state architecture, reference patterns, and technical roadmaps to guide delivery teams
* Partner with product management and experience design to translate customer and business needs into end-to-end technical solutions
* Lead architecture reviews and participate in governance forums to ensure consistency, reuse, and risk-aware design decisions
* Guide teams on secure-by-design practices, privacy considerations, and industry-standard controls across the software lifecycle
* Provide hands-on technical leadership, including design reviews, code reviews, and complex troubleshooting to improve quality and reliability
* Evaluate emerging technologies (including AI agent capabilities) and recommend pragmatic adoption paths that improve speed, safety, and maintainability
* Influence cross-functional stakeholders and senior leaders through clear, structured communication and data-driven recommendations
* Drive continuous improvement in engineering practices, observability, and operational excellence to strengthen production stability
Required qualifications, capabilities, and skills
* Formal training or certification on architecture concepts and 10+ years of applied experience, including hands-on experience delivering system design, application development, testing, and operational stability for large-scale platforms
* Deep knowledge of software architecture and at least one area of specialization (for example: cloud platforms, artificial intelligence, machine learning, or mobile)
* Demonstrated ability to solve complex architecture problems by applying new methods, patterns, and tradeoff-based decisioning
* Practical experience designing and delivering cloud-native architectures (for example: containerization, service-oriented design, and scalable data patterns)
* Proven experience providing technical leadership across multiple teams, including guiding delivery through the full project lifecycle
* Strong communication skills, with experience presenting architectural decisions and options to senior leaders and executives
* Demo...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:11
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We are seeking a highly skilled and motivated Vice President to join our Credit Quantitative Trading (QT) team within JPMorgan Quantitative Trading and Research (QTR).
This is a unique opportunity to be part of a global group where your quantitative research and engineering will directly influence our credit market-making and systematic trading franchise across corporate bonds, CDS indices, portfolios, fixed income secondary and primary ETF activities.
Job Summary
As a Vice President in FICC Quantitative Trading at JPMorganChase, you will partner with traders, sales, and technologists to solve complex pricing, hedging/risk, inventory, distribution, and market-structure challenges across FICC.
You will drive initiatives from research and back-testing through production implementation and ongoing monitoring, delivering measurable business impact in a fast-paced, highly collaborative environment.
Job Responsibilities
* Produce innovative research on quantitative trading strategies
* Use data-driven techniques and backtesting to demonstrate performance improvements
* Implement strategies in production code and enhance trading software systems
* Optimize client pricing distribution
* Monitor performance and resolve day-to-day trading issues
* Collaborate with other teams to identify opportunities for revenue growth
Required Qualifications, Capabilities, and Skills
* Degree in mathematics, physics, engineering, computer science, or other quantitative subject
* At least three years of industry experience or equivalent further academic study
* Strong programming skills in C++, Java, or other object-oriented languages
* Knowledge of probability, statistics, and experience with advanced data analysis techniques
* Excellent written and verbal communication skills
* Active interest in markets and quantitative trading
Preferred Qualifications, Capabilities, and Skills
* Experience in Credit market-making or related asset classes
* Familiarity with automated trading systems
* Experience with large-scale data sets and optimizing low-latency systems
* Advanced degree (Master's or PhD) in a quantitative discipline
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of ind...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:08
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Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities.
Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.
As a Senior Product Portfolio Operations Associate within the Machine Learning and Artificial Intelligence (AI) team, you are a significant contributor to your team with a strong knowledge of optimization and integration.
You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.
Your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
You will develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Creates synergies across products to ensure successful delivery against business objectives
* Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
* Calculates metrics for portfolio management operations and analyzes data for areas of opportunity
* Develops change initiative materials and change timelines
* Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs
* Acts as a liaison between product teams, business stakeholders, control partners, and executive decision-makers
* Provides leadership and guidance to product teams, ensuring consistency in product management and delivery
* Supports overall product strategy, agile transformation, adoption of industry best practices, and continuous improvement
* Manages centralized product requests and deliverables, including business reviews and stakeholder updates
* Communicates progress and metrics to teams, leadership, and other product owners
* Drives ongoing communication strategy in partnership with Finance and Human Resource
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in program management or performance optimization
* Proven ability to implement operational effectiveness initiatives
* Prior working exposure to operations of the product development life cycle and agile methodologies
* Deep understanding of product vision, strategy, roadmap, and technical/operational aspects
* Strong focus on risk and controls, including ensuring audit-ready documentation and proactive issue management
* Experience monitoring and enforcing Jira standards and extracting data to inform product trends and opportunities
* Strong ability to create executive presentation
* Proven ability to build strong relationships with Product, Technical, and Business partners, se...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:06
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Join our Financial Analysis team to shape strategy and performance across the firm-own budgeting and forecasting, build insightful dashboards, and advise CFOs to boost profitability and efficiency.
You'll lead product cost modeling and pricing, streamline processes through automation, and deliver executive-ready analyses that drive smarter, faster decisions.
As the Financial Analysis Associate, you will be responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting.
Our Financial Planning and Analysis teams are responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g.
dashboards), and advising the line of business Chief Financial Officers on how to increase profitability and efficiencies.
You will analyze, prepare, and reconcile accounting and technical data as well as prepare reports, while always thinking of and devising ways to streamline and minimize cycle times through automated applications and process improvement.
You will also help develop recommendations effecting business procedures and operations and maintain financial and reporting systems.
In addition, you will assist the department and other team members with special projects or components of other projects as needed.
Job Responsibilities
* Managing annual/continual financial planning activities for product areas, providing business rational and decisions for all month-end financial performance and forecasting, conducting reviews and analysis on product financial performance, consumption/demand planning, budgeting, billing, trends, and exception reports
* Assist with team workflow and responsibilities on monthly activities, special projects and annual processes
* Establish and maintain strong relationships with IT partners to provide ongoing governance, financial best practices and guidance
* Enabling product strategy development and business decisions with product owners for their technology products and services
* Report on and monitor key metrics, drive data quality initiatives across the product area and help define future needs of the product area
* Manage total cost of ownership product calculation, product margin, and effective rates through use of industry standard tool sets
* Deliver annual product and pricing changes end-to-end including introduction/retirement of products and analyzing the impact to customers
* Engage with product owners on the cost modeling / creation of new products and providing annual pricing guidance for all products in the product area
* Drive productivity in Finance & Business Management and assist in driving efficiencies including automation where possible within the technology product area
* Reporting, analytics and strateg...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:03
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Join our dynamic team as a Vice President, Business Analysis Manager and make a significant impact by supporting process improvements and key initiatives.
Expand your creative skills in a collaborative environment while advancing your career.
Be part of the Corporate & Investment Banking (CIB) Payments Operations team, the largest global cash management provider, striving for service excellence through client focus, technology solutions, and workforce innovation.
As a VP, Business Analysis Manager within JPMorganChase, you will lead a high-performing team of Data Analysis Associates to drive operational efficiency and strategic fraud initiatives spanning Core Cash and Commercial Card within CIB Payments Operations.
You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions.
Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams-including Fraud Strategy, Machine Learning, Technology, Product and Operations-ensuring alignment with business strategies and a robust governance framework.
You will coach, mentor, and develop your team, manage capacity and priorities, and oversee delivery quality and timelines.
Your decisions and work results will have a significant impact on team and departmental goals, contributing to the overall success of the firm.
Job responsibilities
* Lead and develop a team of Data Analysis Associates: set goals/OKRs, manage capacity and priorities, conduct 1:1s, coach and mentor, provide timely feedback, and oversee performance reviews and career development.
* Own the roadmap and stakeholder alignment for Reporting & Analytics across Core Cash and Commercial Card in CIB Payments Operations; partner with Product, Risk, and Operations; provide executive-ready updates and land changes without client or operational disruption.
* Drive analytics and decisioning: detect emerging fraud trends, quantify impact, and optimize rules; develop and explain algorithms/models and analytical logic to Management, Operations, Technology, and Compliance.
* Own data pipelines end to end: define requirements with Technology and Operations from sourcing through consumption, automate ETL, and own portions of transaction monitoring coverage.
* Lead quality, testing, and change management: plan and execute UAT, manage releases, and maintain documentation and logs for audit readiness.
* Deliver reporting and visualization: produce ad hoc and recurring reporting; build and maintain dashboards and KPI views for fraud controls and client experience.
* Strengthen controls and risk management: drive continuous process improvement and root-cause analysis, align with Governance/Controls, and promote standardization and reuse across the team.
* Manage delivery and SLAs: monitor delivery quality and timelines, align work to SLAs, and handle escalations and st...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-06 08:23:00
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AI is rapidly transforming customer experience.
With Agentic solutions, we have the opportunity to help our customers realize their full financial potential in ways that we are just beginning to imagine.
The Digital Channels team is at the forefront of this transformation, building new experiences through a platform approach that supports our Lines of Business.
As a Mixed-Methods Research Senior Associate in Digital Channels, you will leverage various research methods, analysis, and techniques to identify user needs and translate them into actionable insights and recommendations, in the context of AI-driven/agentic customer experience transformation.
Job Responsibilities:
* Lead strategic UX research by identifying opportunities and gaps across product areas and foster product improvements and innovation OR
* Plan and manage resources for research projects; align with product timelines and long-term planning OR
* Advocate for user needs while considering business goals, success metrics, and downstream implications OR
* Collaborate with cross-functional teams to gather information on user needs and desires and create user testing scenarios to further refine the products/features OR
* Maintain a forward-looking research agenda focused on how users interact with emerging technologies and how to evaluate innovative concepts OR
* Synthesize research findings into compelling artifacts to translate insights into actionable recommendations and drive product strategy OR
* Suggest improvements to research processes, document and collaborate with leadership to implement improvements, and boost efficiency in research operations OR
* Mentor and guide junior researchers and designers; foster a culture of continuous learning and knowledge sharing within the user experience design team
Required Qualifications, Capabilities, and Skills:
* 3+ years or equivalent expertise of work experience in the UX research field OR
* Samples of work demonstrating impactful studies (an online research portfolio or work sample links in résumé), especially on strategic UX research projects OR
* Demonstrated knowledge of a range of quantitative and qualitative methods, with evidence of implementing findings that improved product or feature design OR
* Experience in designing and executing high-quality, complex research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs OR
* Demonstrated experience in collaborating with cross-functional teams to propel user-centric decision-making and inform product prioritization OR
* Ability to communicate and report research findings through artifacts and presentations OR
* Deep understanding of the Design Thinking methodology OR
* Familiarity with UX research tools (UserTesting, Dscout, etc.) OR
* General understanding of behavioral analytics OR
* Familiarity with survey design be...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-06 08:22:58
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Payments team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Our customers use Chase to send and receive money for life events large and small, and the landscape is changing.
We're looking for someone who will help lead our transformation, to uplevel our technology, ways of working, and customer experiences.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating a...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-06 08:22:55
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.
Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications ...
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Type: Permanent Location: Saint George, US-UT
Salary / Rate: Not Specified
Posted: 2026-07-06 08:22:52
