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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
- Check product quality to ensure freshness; review sell by dates and take appropriate action
- Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks/issues and illegal activity, including robbery, theft or fraud
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
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Type: Permanent Location: Auburn, US-WA
Salary / Rate: 20.745
Posted: 2026-05-23 09:09:35
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The Chase Product Management team is responsible for advancing Consumer and Community Banking (CCB) product operating models and mobilizing product teams to deliver initiatives at scale that align with CCB Strategic Objectives.
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.
As a Product Analytics Manager in Chase Consumer & Community Banking you will influence product offerings and will own the analytical framework that drives product prioritization.
This role offers great opportunity to solution customer and process pain points and drive meaningful business growth.
You will be responsible for all aspects of analysis, data-based prioritization, and effective challenge of the product and guideline solutions offered throughout the customer lifecycle.
You will participate in the development of the product strategy, including providing economic and financial analysis, and managing relationships with Business Partners, Risk, Legal, Compliance, Fair Lending, Agency Relations, Capital Markets and Finance.
Each day will offer a continued opportunity to provide real-world solutions for complex business and customer issues with a focus on the strategic value informed by thoughtful data-based analysis.
This role comes with the unique ability to affect both short- and long-term business results by providing analytics and insights to influence current priorities and long-term vision .
Job responsibilities
* Create, organize, and execute standard strategic data-led analysis for Product and Innovation initiative s
* Provide analytical and subject matter-based support in business case development and present and articulate findings in various business settings
* Partner with key stakeholders to evaluate new concepts and proposals and lead the relationship with other teams
* U nderstand and recognize the opportunity for product improvements needed to create and maintain a competitive offering
* Participate in identifying any operational, legal, compliance, or other risks in strategy development and interface with the necessary parties to ensure acceptable solutions
* Manage book of work prioritization process and communicate with partners and management
Required qualifications, capabilities, and skills
* 5 years of experience in financial data analytics, consumer lending products, or bond-market based roles; subject matter expertise in strategic analysis, data analysis or finance
* Bachelor's degree
* Proven ability to create data-driven business case-based analytics especially in a products or project setting; ability to complete robust data analysis that is peer review ready
* Excellent verbal communication skills, frequent communication with senior leadership
* Excellent written presentation skills for producing executive level presentat...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: Glen Burnie, US-MD
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Derwood, US-MD
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:28
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Business Banking, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Partner across Design, Data, and Technology teams to deliver large-scale initiatives and collaborate with Risk, Controls, Compliance and Legal to ensure a strong risk and control environment
* Manage production support, issue and defect resolution, and prioritization
Required qualifications, capabilities, and skills
* 6+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Excellent communication, analytical and problem-solving skills
* Proficient with JIRA, Microsoft Office tools, and Confluence
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Thorough understanding of small business customer and their needs
* Experience working with digital and/or ACH payments products
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relatio...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Roxbury, US-MA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:23
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The North America Corporate Security team consists of a dynamic group of security professionals who support and enable the physical security of our corporate locations and critical facilities in partnership with a broader security apparatus consisting of our security operations center, guard force management, and technical security systems, as well as other key partners such as intelligence, investigations, and Retail.
This group is responsible for the end-to-end security program starting with design basis threat definition, our design of layered controls, and periodic testing and assessments.
As the Head of Strategy, Governance and Operations, on the North America Corporate Security team, you will play a key role in aligning direction and facilitating coordination across our Corporate and Technical security teams.
Specifically, you will be responsible for implementing and continuing to evolve the operating model in North America, ensuring that security programs are effectively calibrated to the threats confronting different types of facility and driving consistency across the region.
You will also ensure effective governance and delivery of both operations and strategic programs across Corporate and Technical security, including uplifting the performance of our guarding and ensuring preparedness for a range of security incidents.
Job Responsibilities
* Build relationships with business and corporate stakeholders to support daily security operations and strategic programs and projects.
* Manage organizational priorities through strategic planning, budgeting, program and project delivery, process improvement, and stakeholder reporting.
* Develop and refine a cross-system strategy to mature North America corporate security, optimizing threat definition, layered controls, implementation, and periodic assessment.
* Drive continuous process improvement activities which include process definition and refinement, risk identification, and control development to ensure the continuance of well-defined, measurable, auditable operations.
* Develop operating and quality metrics across operational teams, the guard force program, and the technology work pipeline, using digital dashboards and analytical tools.
* Lead small and large group meetings and working sessions with clear, effective communication.
* Manage people, processes, and controls while partnering with the business, corporate functions, technology teams, and multiple vendor partners.
Required Qualifications, Capabilities and Skills:
* Significant management experience in a similarly complex public or private sector organization
* Knowledge of the security industry including guard force management, technical security systems, security operations and incident management.
* Strong Project Management and Operations skills required
* Excellent communication (both written and oral) and organizational skills
* Ability to communicate techn...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:21
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Join JPMorgan Chase and lead operational excellence and transformative impact as a Vice President, Process Improvement & AI Enablement within Merchant Services Client Onboarding and Servicing (COS).
This role is responsible for identifying, designing, and implementing process improvements that do not require large-scale system development or significant technology investment.
The focus is on leveraging artificial intelligence and data-driven approaches, as well as influencing policy and procedure changes, to eliminate manual work, automate workflows, consolidate activities, and optimize operational practices for maximum efficiency.
As a Vice President Improvement Manager within Process Improvement & AI Enablement, you will drive targeted initiatives to optimize business processes and enable scalable, sustainable change.
You will be responsible for identifying opportunities in an assigned area and partnering with business leaders and other cross-functional partners as needed, such as risk and controls, to deliver measurable improvements, accelerate adoption of AI-enabled solutions, and foster a culture of innovation and accountability.
Success requires a proactive leader with a strong sense of urgency, drive, and ownership, comfortable exploring new ways of working and challenging the status quo.
You will leverage your expertise in process improvement, analytics, and AI to identify opportunities, quantify impact, and drive execution in a regulated environment.
Job Responsibilities
* Identify, design, and implement process improvements that minimize manual work, eliminate unnecessary tasks, and consolidate activities to reduce handoffs, expedite timelines, and improve the client and employee experience.
* Lead the adoption and integration of AI-enabled solutions, including workflow automation and emerging agentic AI patterns, by partnering with AI developers and technology teams to leverage existing systems and data.
* Drive operational efficiency and effectiveness through small technology enhancements (e.g., adding a field, flag, or automating workflows), not through large-scale system development.
* Influence and implement policy and procedure changes to streamline operations, enhance quality, and optimize risk management.
* Ensure agentic AI changes are implemented with operational guardrails (human-in-the-loop approvals where appropriate, escalation paths, error handling, and evidence capture) to support auditability and predictable outcomes.
* Establish monitoring routines for AI adoption, quality, and performance aligned to SLIs/SLOs and operational playbooks.
* Define and track key performance indicators (KPIs), and quantify outcomes to inform prioritization.
* Serve as a data product owner, collaborating with data domain owners to define metrics, develop reusable data assets, and support AI effectiveness and measurement.
* Partner with cross-functional teams to ensure readiness, manage depen...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Chesterfield, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:20
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Loveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:19
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The Quantitative Trading & Research (QTR) Algorithmic Execution group is looking for an associate with the focus on algorithmic execution across macro.
The ATS group is one of the biggest execution algo providers.
The objective is to research, implement and support state-of-the art algorithmic execution strategies for institutional clients
Job summary
As an Associate in our Algorithmic Execution team, you will collaborate closely with sales and technology partners to design, implement, and support cutting-edge trading strategies.
Your work will directly impact the efficiency and success of institutional trading, leveraging advanced analytics and technology to deliver best-in-class solutions.
Job responsibilities
* Partner with sales to identify and design algorithmic trading solutions tailored to client needs
* Own algorithmic trading risk and resolve day-to-day execution issues
* Analyze trading data to identify patterns and revenue opportunities
* Formulate, analyze, and back test execution strategies
* Collaborate across teams to deliver innovative solutions and share insights
* Provide regular reporting and updates to senior stakeholders
* Maintain strong controls in accordance with company policies and regulatory requirements
Required qualifications, capabilities, and skills
* Degree in computer science or other quantitative field
* Strong Java coding skills and experience in algorithmic execution
* Ability to analyze large data sets and extract actionable insights
* Excellent communication skills, able to articulate complex concepts clearly
* Attention to detail, adaptable, and eager to learn
* Inclusive leadership and collaboration skills
Preferred qualifications, capabilities, and skills
* Interest in client interaction and engagement
* Interest in market microstructures and quantitative trading
* Experience in data handling using KDB
* Familiarity with modern front-end and cloud technologies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-s...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:17
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The Payment Experiences team manages products and services that make payments easy and convenient for Chase customers.
We are at the forefront of payments modernization-building scalable, resilient, and innovative capabilities that power the future of banking.
As a Senior Associate within Connected Commerce Banking Payments, you will help product-manage the planning, build, and delivery of new (or existing) shared services that will support consistent servicing experiences across multiple payment products and channels for Chase's Banking Payment products.
You will partner closely with a US-based engineering teams and cross-functional stakeholders to modernize legacy patterns into modular, highly available services with strong controls and production readiness.
Job responsibilities
* Partner with product leaders and a NY-based engineering squad to shape strategy, roadmap, and delivery plans for a shared payments servicing capability used by multiple teams.
* Drive discovery and refinement using AI-assisted workflows (e.g., synthesizing inputs, accelerating requirements exploration, drafting PRDs/user stories, and improving documentation quality and traceability).
* Define, prioritize, and clarify epics, features, and user stories; ensure acceptance criteria and non-functional requirements (resiliency, observability, performance) are clear and testable.
* Maintain a healthy backlog and provide transparent, executive-ready updates on progress, risks, dependencies, and decisions needed.
* Collaborate with Agility Leads to run effective Release Planning, Sprint Planning, Sprint Reviews, and Retrospectives.
* Coordinate release readiness activities, including pre-release reviews, regression/UAT support, release certification, and post-release production validation.
* Partner with developers, operations, and production management to triage and resolve issues/defects that impact end-to-end payment experiences.
* Manage cross-team dependencies and support onboarding/adoption of shared APIs/services while minimizing disruption to existing product roadmaps.
Required qualifications, capabilities, and skills
* 3+ years of experience in product management, platform/service delivery, financial services technology, or relevant project/program roles.
* Experience delivering payments or transaction products that require coordination across multiple systems and stakeholders, including servicing and maintenance flows (e.g., set up, inquiry, edits, exceptions).
* Demonstrated experience using AI tools to improve product discovery, planning, documentation, and/or delivery execution (e.g., requirements synthesis, story drafting, analysis, release planning support).
* Strong ability to translate business outcomes into clear, testable requirements; proven effectiveness as an interface between business and technical teams.
* Working knowledge of modern architectures and delivery practices: APIs, micros...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:17
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Manassas, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:16
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Aventura, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:16
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Manassas, US-VA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:15
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Join a dynamic team at JPMorgan Chase where your career growth and development are prioritized.
We value individuality and foster an inclusive culture of teamwork.
As part of our team, you'll have the opportunity to enhance your skills and contribute to impactful projects.
As a Trading Services Associate within the Capital Markets and Security Operations team, you will play a crucial role in supporting equity trading operations.
You will work closely with various departments to ensure smooth trade flow management and resolve complex issues.
Your contributions will help us maintain a strong risk and control framework, driving efficiency and supporting new business initiatives.
In this role, you will support multiple markets and products, including cash equities and derivatives.
You will collaborate with the Front Office, Technology, and Compliance teams to implement process improvements and strategic trading application enhancements.
Your efforts will directly impact our ability to manage risk and deliver exceptional service to our clients.
Job responsibilities
* Coordinate with Technology, Front Office, and Compliance to implement process changes
* Act as a Middle Office stakeholder for business and regulatory agendas
* Provide support to the Front Office for order management and settlement
* Monitor and action break and fail management reports
* Collaborate with investment technology to resolve defects and enhance applications
* Focus on improving functional efficiency and control
* Compile and refine metrics for management reporting
* Document procedures and process flows
* Assist in developing and reviewing test plans
* Contribute to the development of training materials
Required qualifications, capabilities, and skills
* Strong analytical skills with experience in data-driven decision making
* Problem-solving skills with a risk-oriented mindset
* Excellent communication and presentation skills
* Ability to multitask and prioritize under pressure
* Experience in the Financial Services industry, specializing in Equity Derivatives or Cash Equities
* Knowledge of clearing, settlements, and transaction lifecycles
* Series 7 or willingness to obtain within 180 days
* Proficiency in Excel and experience with automation tools
* Bachelor's degree required
Preferred qualifications, capabilities, and skills
* Finance
* Experience with intelligent automation tools such as Alteryx and Tableau.
* Ability to develop strong working relationships with demanding stakeholders
* Self-motivated and able to work effectively with minimal supervision
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years an...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:14
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Help modernize how the organization manages data and privacy risk through high-impact, enterprise-wide transformation.
You will lead strategic programs that deliver new products, operating models, and governance practices that enable AI-ready data.
You will partner closely with product and technology teams and senior stakeholders to turn strategy into measurable execution.
This role offers broad visibility, complex problem-solving, and the opportunity to influence how data is managed across the enterprise.
As a Strategic Program Director in the Chief Data Office Strategy and Execution team, you will lead enterprise transformation programs that modernize data and privacy management and governance.
You will manage large, cross-functional initiatives from initiation through implementation, including planning, requirements, delivery governance, and go-live readiness.
You will partner with product and technology teams and stakeholder groups across business and corporate functions to drive outcomes aligned to the data roadmap.
You will define success measures, manage risks and dependencies, and provide clear executive-level reporting on progress and results.
You will operate in a highly collaborative, matrixed environment where influence, structured execution, and clear communication are essential.
You will build alignment across diverse stakeholders, translate strategic priorities into executable plans, and ensure delivery teams remain focused on timelines, scope, and quality.
You will also coach team members and strengthen program execution practices to improve delivery predictability and stakeholder experience.
Job responsibilities
* Lead strategic change initiatives end-to-end from initiation through completion, managing scope, timelines, budget, and quality
* Elicit and prioritize requirements across business lines, corporate functions, and enterprise stakeholders
* Partner with product and technology teams to oversee design, development, testing, implementation, and go-live transition
* Build business cases for strategic programs and support funding requests aligned to the roadmap
* Communicate roadmap priorities, trade-offs, and delivery status to key stakeholders and senior leaders
* Establish governance forums to drive decisions, maintain alignment, and ensure effective stakeholder engagement
* Coordinate cross-functional delivery teams and drive accountability for agreed outcomes and timelines
* Identify risks, issues, dependencies, and roadblocks early and escalate when needed with clear options and impacts
* Define program success measures and metrics aligned to organizational goals and report progress through actionable insights
* Develop trusted relationships across stakeholder groups to enable timely decisions and sustained adoption
* Coach and develop team members, promoting high performance and continuous improvement in execution practices
Required qualifications, capabilitie...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:13
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
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Type: Permanent Location: Boulder, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:12
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
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Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:11
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Harrisburg, US-PA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:10
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Worcester, US-MA
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:10
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As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:09
-
As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: East Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:09
-
As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally.
You'll be a visible leader and trusted partner in the field, building strong relationships and creating outreach programs that expand access to resources, education, and solutions that help people feel welcomed, valued, and understood.
You'll collaborate across One Chase and One JPMorganChase, working closely with partners to bring the full strength of Chase to your community.
Externally, you'll cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity for all.
Reporting to the Community Director, you'll also serve as a culture carrier, bringing our values-Service, Heart, Curiosity, Courage, and Excellence-to life in every interaction.
Job Responsibilities
* Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
* Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
* Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
* Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
* Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
* Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
* Manage events from start to finish-promotion, registration, logistics, event-day execution, and follow-up-ensuring a smooth, organized, and supportive for attendees.
* Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
* Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
* Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.
* Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.
Required Qualifications, Capabilities, and Skills
* Proven leadership experience with the ability to influe...
....Read more...
Type: Permanent Location: New Haven, US-CT
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:08
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Associate Role
Job Title:
Risk Management - Firmwide Allowance Team - Associate
As Associate of the Firmwide Allowance team, your focus will be on accurate reporting & governance of credit losses under CECL standards.
Job Summary
Bring your expertise to JPMorgan Chase.
As part of Risk Management & Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
As a Risk Management - Risk Controllers - Firmwide Allowance team - Associate you will play a key role in supporting the integrity and accuracy of reporting and governance related to the firmwide allowance for credit losses (ACL) under the Current Expected Credit Losses (CECL) accounting standard.
You will assist in consolidating the ACL and Credit Costs across Consumer and Wholesale lines of business and support reporting aspects, including disclosures at earnings and the 10K/Q, as well as the credit cost budget and forecast.
Job Responsibilities
* Assist in the consolidation of ACL and credit costs across various lines of business, both for quarterly forecast and actuals reporting.
Produce CECL Weighting results across multiple economic scenarios, providing key executive insights into possible levels of Allowance for Credit Losses
* Support the preparation of financial disclosures related to earnings and regulatory filings for business partners such as Investor Relations or SEC reporting
* Contribute to the preparation and delivery of Allowance for Credit Losses and Provision for Credit Losses reporting to senior executive management
* Participate in maintaining and creating allowance-related standards, charters, memos.
Support the governance framework for firmwide allowance processes by assisting with the preparation of ACL committee agendas and materials, maintaining records, and helping ensure alignment with auditor and regulator expectations.
* Collaborate with team members and support senior business leaders and stakeholders in strategic decision-making, including ad-hoc firmwide CECL analysis for internal business partners.
* Approximately 3-5 years of experience in finance, accounting, credit, or a related field.
* Basic understanding of credit loss accounting standards, particularly CECL.
* Strong analytical skills and attention to detail.
* Effective communication skills, both written and verbal.
* Ability to work collaboratively in a team environment.
* Experience and proficiency in Microsoft Office applications, especially PowerPoint and Excel.
Ability to interpret, manipulate, and write basic lookup functions in Excel for data aggregation and analysis
* BA/BS in Finance, Accounting, Economics, or related field.
Required Qualifications, Capabilities, and Skills
Preferred Qualifications, Capabilities, and Skills
* Prior professional experience analyzing Allowance for Credit Losses
* Production of presentation materials via PowerPoint for an executive audience
* Alteryx and Ta...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-23 09:09:06