-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements
- Residency in the Pacific Standard Time (PST) zone
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wag...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:28
-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements
- Residency in the Pacific Standard Time (PST) zone
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wag...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:27
-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements
- Residency in the Pacific Standard Time (PST) zone
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wag...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:27
-
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum 2-3 years of experience in a call center environment or in an administrative role
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
Preferred Requirements
- Residency in the Pacific Standard Time (PST) zone
- Associate degree in Administration, Office Management, Organizational Leadership, or a related field
- Typing speed of 25-50 WPM
- Minimum 2-3 years of scheduling experience
- Proficiency in Smartsheet, Genesys and SharePoint
- Prior experience handling inbound and outbound calls
- Strong critical-thinking and problem-solving skills
- Excellent written and verbal communication skills with a strong customer service orientation
- Demonstrated organizational skills with strong attention to detail and ability to manage administrative tasks
- Ability to remain adaptable and task-focused in a fast-paced environment
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wag...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:26
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* Refer calls as required to CSR Lead
* Maintain up-to-date knowledge of client regulations and policies
* Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
* Ability to work within established turnaround times
* Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* Ability to work as a member of a team
* Regular and predictable attendance is required
* Must participate and certify in internal CCO training to begin this role.
* Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
* May be required to work overtime and scheduled holidays.
* Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOElPaso #maxCCOElPaso
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contra...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:25
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* Refer calls as required to CSR Lead
* Maintain up-to-date knowledge of client regulations and policies
* Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be fluent in English and specified secondary language.
* Ability to work within established turnaround times
* Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* Ability to work as a member of a team
* Regular and predictable attendance is required
* Must participate and certify in internal CCO training to begin this role.
* Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
* May be required to work overtime and scheduled holidays.
* Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOElPaso #maxCCOElPaso
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will ...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:25
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS147, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Provide Tier 2 IT Support services for a mission critical platform.
- Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required.
- Log, track, and manage incidents and service requests using the organization's ticketing system, ensuring timely resolution and communication with end-users.
- Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary.
- Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc.
- Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more.
- Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process.
- Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges.
- Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues.
- Receive and input critical time data in various formats and ingest it into the vetting system.
Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system.
- Schedule and align resources on the team to ensure 24x7 coverage of the systems.
- Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments.
- Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation.
- Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists.
- Act as the career mentor for Tier 1 Support Specialists.
Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
- Other tasks as assigned.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- 12+ years of experience in Helpdesk/ ServiceDesk/ Call Center OR equivalent experience in customer service.
- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
- This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts.
#techjobs #clearance #veteransPage
#APPCASTDTO
Minimum Requirements
TCS147, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, a...
....Read more...
Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:24
-
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
Additional Minimum Requirements:
- Must be able to speak, write, and translate in Spanish and English
- Must be able to pass all pre-employment screenings, including a background check
- Must have a HS Diploma or GED/equivalent
- Must live in the Oklahoma City area (No more than 1 hour away or no more than 40 miles away from the site)
- Customer service experience preferred
- Call Center service experience preferred
Home Office Requirements:
- Reliable, high-speed internet service
- Minimum 40 Mbps download speeds
- Must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able to connect your computer directly to your modem or router via ethernet cable, WiFi connections are not allowed
- Quiet and distraction-free workspace
EEO Statement
Maximus is an equal opportunity...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:23
-
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
Additional Minimum Requirements:
- Must be able to pass all pre-employment screenings, including a background check
- Must have a HS Diploma or GED/equivalent
- Must live in Oklahoma City area (No more than 1 hour away or no more than 40 miles away from the site)
- Customer service experience preferred
- Call Center service experience preferred
Home Office Requirements:
- Reliable, high-speed internet service
- Minimum 40 Mbps download speeds
- Must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able to connect your computer directly to your modem or router via ethernet cable, WiFi connections are not allowed
- Quiet and distraction-free workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran stat...
....Read more...
Type: Permanent Location: Oklahoma City, US-OK
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:23
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:22
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* Refer calls as required to CSR Lead
* Maintain up-to-date knowledge of client regulations and policies
* Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
* Ability to work within established turnaround times
* Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* Ability to work as a member of a team
* Regular and predictable attendance is required
* Must participate and certify in internal CCO training to begin this role.
* Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
* May be required to work overtime and scheduled holidays.
* Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOWinchester
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this co...
....Read more...
Type: Permanent Location: Winchester, US-KY
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:22
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:21
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:20
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:20
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:19
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:18
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:18
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:17
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:16
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:16
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:15
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:15
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:14
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:13
-
Essential Duties and Responsibilities:
- Review and validate data and reports.
- Work assigned reports on a regular basis to identify necessary fixes or work-arounds.
- Make recommendations to improve processes.
- Ensure assignments are current and include proper documentation.
- Use various tracking tools to record assignments, processes and defects.
- Review, research and audit system results.
Minimum Requirements
- High School diploma, GED, or equivalent required.
- 2-4 years of relevant experience required.
- Minimum 3 - 5 years of experience in healthcare, human services, care coordination, customer service, case management, or related field
- Proficiency in Microsoft Office applications
- Proficiency in computer skills, with the ability to navigate multiple systems and applications efficiently
- Strong ability to multitask and manage competing priorities effectively
- Strong verbal and written communication skills
- Excellent organizational and follow-up skills
- Strong attention to detail and documentation accuracy
Preferred Requirements
- Associate or Bachelor's degree business, social work, healthcare or relevant field
- Experience supporting LTSS, Medicaid waiver programs, managed care, or healthcare assessments
- Knowledge of MassHealth programs and eligibility requirements
- Experience coordinating documentation between members, providers, and healthcare organizations
- Fluency in both Spanish and English, including the ability to speak, read, and translate effectively
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-01 09:52:13
