-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-07-07 09:55:15
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2026-07-07 09:55:12
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2026-07-07 09:55:09
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2026-07-07 09:55:06
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-07 09:55:03
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-07 09:55:01
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:56
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:51
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:49
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:46
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:44
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:40
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:39
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:39
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:35
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:33
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:32
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:29
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:26
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:23
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:20
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS166, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Provide senior-level engineering and operational support for enterprise VoIP and VTC platforms across on-premises, cloud, and hybrid environments.
- Design, configure, and optimize network components supporting voice and video traffic, including QoS, VLANs, routing, and network segmentation.
- Perform advanced Tier 2 and Tier 3 troubleshooting for call quality, connectivity, and conferencing issues, ensuring rapid resolution of mission-critical communications disruptions.
- Execute upgrades, migrations, and network changes for collaboration and communications platforms, ensuring minimal service disruption and adherence to change management processes.
- Support operations and maintenance of telecom infrastructure, including provisioning, break-fix activities, and service restoration for large-scale UC environments.
- Collaborate closely with the Telecoms SME to resolve complex technical issues and support architecture alignment and optimization initiatives.
- Ensure integration and interoperability across voice, video, and network platforms, maintaining service quality and reliability.
- Support disaster recovery (DR) planning, testing, and execution, including maintaining runbooks, validating backups, and supporting restoration efforts during incidents.
- Perform capacity planning and scalability analysis, leveraging performance and utilization data to support growth and optimization of telecom services.
- Maintain accurate technical documentation, including configurations, SOPs, and operational procedures to support governance, compliance, and knowledge management.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
An active Public Trust and/or DHS suitability is preferred.
Must be a U.S.
Citizen without dual citizenship.
- Bachelor's degree in Telecommunications, Network Engineering, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in telecommunications engineering, network engineering, or unified communications roles.
- Demonstrated experience supporting enterprise VoIP, VTC, and unified communications platforms in large-scale environments.
- Hands-on experience configuring and optimizing network components for voice/video traffic, including QoS, VLANs, and routing.
- Proven experience performing Tier 2 and Tier 3 troubleshooting for telecom and UC-related issues.
- Experience executing upgrades, migrations, and configuration changes in accordance with change management processes.
- Experience supporting operations and maintenance (O&M) of telecom infrastructure, including provisioning and break-fix activities.
- Demonstrated experience supporting disaster recovery planning, testing, and execution, including backup validation and recovery processes.
- Ability to analyze performance,...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2026-07-07 09:54:19
