-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:52
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:50
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:47
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:46
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:46
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:43
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:41
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:39
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:36
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:36
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:32
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:30
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:30
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:29
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
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Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:28
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
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Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:28
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
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Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:25
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
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Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:23
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:22
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:21
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:21
-
Essential Duties and Responsibilities:
- Lead and manage complex workplace investigations, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- In partnership with management team, assign cases to team members and review investigative resolutions upon closure to ensure sound documentation and closure procedures were followed.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation.
- Possesses proficient knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion.
- At the direction of ER leadership, help design and/or deliver ER-related training programs for various stakeholder groups which may also include facilitation of ER programs in person or virtually.
- Identify operational gaps, recommending and implementing process improvements to enhance the ER divisions overall effectiveness and efficiency.
- Serve as an escalation point within the ER team for Employee Relations investigations and requests for guidance.
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
- Utilize metrics and data to identify trends and take steps to address employee behaviors proactively in collaboration with HR Business Partners and business leaders.
The Lead Specialist-Employee Relations plays a key role in supporting the centralized Employee Relations function by leading sensitive and complex investigations and helping to increase team capability.
Additionally, this role will provide guidance on conflict resolution, corrective action and performance management issues.
Will serve as a coach and thought partner to less experienced ER Partners and assist ER leadership with triage and assignment of cases.
Minimum Requirements
- Bachelor's degree in related field required; advanced degree or professional designation preferred.
- Minimum of 5-7 years related HR experience required.
Job Specific Requirements
- 5+ years of Employee Relations investigations experience
- Experience operating in a centralized ER support model
- Proficient with writing comprehensive investigation reports
-Experience advising on ER issues involving government contracts, preferred.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:18
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS145, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
Key Responsibilities:
User Support & Incident Management
- Serve as the first point of contact for all IT support requests via phone, email, chat, or ticketing system.
- Diagnose and troubleshoot hardware, software, network, and account access issues.
- Provide step-by-step support and resolution for end-user issues or escalate as needed.
- Log, categorize, and prioritize incidents and service requests in the ServiceNow IT Service Management (ITSM) system.
- Accurately log, categorize, and escalate incidents and service requests in the ServiceNow ITSM tool.
- Perform advanced troubleshooting for hardware, software, peripherals, network, access etc.
issues.
- Coordinate with other IT towers to ensure timely resolutions.
- Model and promotes bet practices in customer service and IT Service Desk processes.
Service Request Fulfillment
- Process user requests such as account provisioning, password resets, and software installations following established procedures.
- Maintain compliance with security and access control policies.
Communication & Customer Service
- Communicate clearly and professionally with end-users to provide status updates and estimated resolution times.
- Deliver a high level of customer satisfaction by maintaining empathy and professionalism in all interactions.
Escalation & Collaboration
- Escalate complex incidents or recurring problems to Level 2/3 support teams.
- Collaborate with infrastructure, network, and application teams to resolve user issues.
Knowledge Management
- Contribute to and maintain internal knowledge base and user documentation.
- Suggest improvements to processes, tools, and support materials to increase efficiency and effectiveness.
Asset & Configuration Support
- Assist in maintaining inventory of IT assets and equipment assigned to users.
- Support deployment and retrieval of IT equipment as needed.
Monitoring & Reporting
- Monitor ticket queues to ensure SLAs and KPIs are met.
- Provide regular reports on service desk performance and trends to management.
Job-Specific Minimum Requirements:
- Associate's degree in information technology or related field, or equivalent experience.
- 2+ years of IT support experience across multiple technology areas or Relevant certifications such as ITIL Foundation, CompTIA A+, or HDI Support Center Analyst (preferred but not required).
- Strong knowledge of Windows and macOS operating systems, Microsoft 365, and collaboration tools (Teams, WebEx).
- Experience with ServiceNow or similar ITSM ticketing systems.
- Excellent communication and customer service skills.
- Ability to multitask and adapt quickly to changing priorities.
- Basic troubleshooting of Hardware, Software and Networking fundamentals.
Preferred Skills and Qualifications:
- CompTIA A+, Network+, or equivalent certificati...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:16
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- The System Administrator provides subject matter proficiency for work described in the task.
- Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
- Typical duties include analysis, planning, developing procedures, developing functional architectures, and other related management and technical duties.
Responsible for supporting deployments of JCC2-R systems on the JCC2 AWS environment, if needed.
- Will be included as a member of the Fast Action Support Team and shall be responsible for providing critical and/or time sensitive analysis of application issues and providing recommendations for action such as, but not limited to, developing a hotfix or supporting a rollback.
- Responsible for providing support for the timely deployment of hotfixes/patches when necessary.
Job-Specific Minimum Requirements:
- Must have an active TS/SCI Security Clearance.
- 10+ years of IT systems administrative experience with both Microsoft and Linux platforms.
With 2 years proficient understanding of maintenance (patching, STIG, and upgrade processes) on AWS cloud infrastructure.
- 5 years' experience working with DoD COCOM and other Service Cyber Components.
- Demonstrated experience and/or training in system administration and development best practices in AWS
Required Certifications:
- DoD IAT-II (Security+)
Preferred Skills and Qualifications:
- AWS Solution Architect
- AWS SysOps Administrator certification
- Red Hat certification
#techjobs #veteranspage #clearance #DODAIRFORCE-CICD
Minimum Requirements
TCS221, T5, Band 8
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates an...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:15
-
Essential Duties and Responsibilities:
- Interface with clients and refer complaints or inquiries to appropriate departments, agencies, advocates, or client representatives.
- Stay updated on managed care relevant to supported client programs.
- Adhere to processing guidelines, protocols, and contract requirements for complaint processing and handling PHI/PII.
- Assist consumers in health plan enrollment, disenrollment, and transfers when necessary.
- Fulfill assigned duties directed by the Complaint Unit Supervisor or Project Management.
- Meet performance standards outlined in the annual criteria and bonus template for the position.
- Address complex customer service inquiries and problems over the telephone, noting consistent issues for resolution.
- Potentially respond to email inquiries.
- Prioritize customer service as the primary function, handling non-routine calls requiring deviation from standard procedures.
- Manage situations needing adapted responses or extensive research based on customer needs.
- Utilize computerized systems for tracking, information gathering, and troubleshooting.
- Handle escalated or unresolved calls from less experienced representatives.
- Tackle moderately difficult assignments, exercising judgment in issue resolution and recommending solutions.
- Conducts outreach, including phone calls, home visits, and community presentations in the field in accordance with project policy and procedures (50% of the time).
Solely responsible for a specific geographic area and related tasks for that area.
Travels independently using proper safety precautions.
- Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative.
The work environment varies and is mobile.
- Presents program education and enrollment options to recipients to encourage recipient action.
Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed.
- Identifies, develops, builds, and maintains positive relationships with county staff, state agencies, and community/faith-based groups to enhance presence in the community.
- Retrieves, researches, and analyzes data from multiple databases to answer client concerns and completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures.
- Identifies issues, problem-solves, and escalates unresolved issues and concerns to management immediately and regularly.
- Establishes and maintains knowledge of the community and participates in community events, health fairs, and other activities as needed.
- Multi-tasks in several computer applications at once while holding a conversation with client.
-Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis.
- Responsible for ensuring confidentiality of client information.
- Uses customer servi...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-18 08:55:15
