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Position Summary:
Maintenance Technician III is a senior-level position responsible for advanced maintenance, troubleshooting, and repair of complex facility systems.
This role requires extensive experience, technical expertise, and leadership capabilities to oversee maintenance operations and mentor junior staff.
Maintenance Technician III oversees the department and attends the production meetings in the absence of the maintenance manager.
Essential Duties and Responsibilities:
* Perform advanced troubleshooting and repair on mechanical, hydraulic, electrical, pneumatic and plumbing systems.
Must have a full understanding of the function of electrical circuit boards as it relates to the molding machine.
* Lead and coordinate maintenance projects and emergency repairs.
* Ensure compliance with safety regulations, company policies, and industry standards.
* Train and mentor lower-level maintenance technicians.
* Maintain detailed maintenance records and provide reports to management.
* Collaborate with other departments to optimize facility operations.
* Ability to manage projects and coordinate maintenance activities.
* Senior level knowledge of metal fabrication and welding and brazing.
* Proficiency in operating and programming key CNC machine tools like lathes, mills, and drill presses.
* Drive a company truck to pick up urgent parts and deliver tools for sharpening, etc.
* Precision inspection, assembly and machine alignment through use of calipers, mics, feeler gages, lasers or similar.
* Advanced ability to troubleshoot, repair, and perform maintenance on high and low voltage power distribution systems, drives, microprocessors, relay logic, and wiring.
* Advanced inspection, analysis, and monitoring (NDT, ultrasonic / vibration analysis).
* Participate in plant safety related activities such as the STOP program.
* Participate and work on continuous improvement projects as assigned.
* Other duties and responsibilities as assigned.
Education and/or Experience:
* 10 years of industrial maintenance experience; or equivalent combination of education and experience.
Core Competencies:
* Ability to foster trusting relationships, teamwork, and cross collaboration.
* Effective verbal and written communication skills.
* Excellent analytical and critical thinking skills.
* Demonstrates personal accountability for results.
Organizational Competencies: Continuous Improvement, Continuous Learning, Agility, Active Listening and Understanding, Inclusive Decision Making, Customer Focus, Growth Mindset, Steadfast Ethics, and Integrity, Creative Problem Solving, Broad Perspective
Technical Skills:
* Experience with PLC troubleshooting and programming.
* Ability to read electrical drawings and trace down electrical issues on industrial equipment.
* Basic math proficiency, including the ability to accurately measure using a tape mea...
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Type: Permanent Location: Orrick, US-MO
Salary / Rate: Not Specified
Posted: 2025-09-19 08:43:06
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Our Advisor compensation and incentive programs reinforce our business strategy and drives appropriate Advisor behavior.
Incentive compensation represents our single largest expense and is critical to recruiting, motivating, and retaining Advisors.
As a Senior Associate within the Field Performance and Incentives team, you will directly support end-to-end design and oversight of our Advisor incentive strategy.
We explore compensation design options that impact every aspect of our business, including advisor roles and responsibilities, performance management, development and transitions, attraction and retention, business channel alignment, industry peers and benchmarks, regulatory and statutory requirements, as well as connection to other J.P.
Morgan communities including Investment Banking, Consumer Banking, and the Private Bank.
This also includes programs to better service clients through Advisor collaboration and partnership, including Advisor teaming, cross line-of-business transfers, retirement, and career progression programs.
This high exposure role will play an important role in the design, delivery, execution, and analysis of our Advisor incentive programs and have a meaningful contribution to our ambitious business goals.
Job Responsibilities
* Drive the strategic design and development of Advisor incentive plans in partnership with business leaders and key partners from Legal, Compliance, and HR.
Ownership of specific workstreams may include:
+ Develop strategic presentations and dashboards for business executives and field leadership
+ Model, budget, and forecast compensation design options and their impact on Advisors
+ Measure and analyze our compensation program efficacy by establishing key metrics in partnership with HR Compensation and Finance
+ Monitor industry trends and perform competitor/industry research, sharing insightful reports and analyses with the broader team
* Lead the end-to-end development and implementation of new Advisor programs and initiatives, collaborating with business partners and senior leadership to solve strategic problems.
Specific work and projects may include:
+ Define processes, create policies, design enabling technology, oversee deployment of new products, develop communications, and provide tailored support to Advisors and field leadership
+ Improve Advisor partnerships and cross-channel referrals, with a focus on near/long-term solutions to technology, process, compensation, and practice management
+ Evolve Advisor retirement programs to improve the preparation and transition process for Advisors concluding their careers at J.P.
Morgan Wealth Management
+ Support the launch of new technology and platforms to enable effective management and reporting of Advisor performance
Required Qualifications, Capabilities, and Skills:
* Bachelor's Degree
* Minimum of 3 years in financial services indust...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-19 08:43:05
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At JPMorgan Chase, we are committed to extraordinary client service, taking care of our employees, and building relationships while maintaining a strong commitment to diversity and inclusion.
Using a best-in-class banking, lending, investment solutions and thought leadership, along with cutting edge digital technology, you will be front and center representing our brand and interacting with our employees and clients to offer them the best the firm has to offer.
As a Field Incentive Support Associate within the Private Client Relationship Management team, you will oversee and execute our incentive plans from start to finish.
You will play a crucial role in reinforcing our business strategy and encouraging the desired behaviors in Relationship Managers through our incentive program.
Your work in incentive compensation is vital for recruiting, motivating, and retaining top talent.
In this high-impact position, you will engage with employees at various levels on a wide range of topics and issues, whether complex, sensitive, or routine.
Your attention to detail, accuracy, and commitment to maintaining high-quality standards and data integrity will be essential.
Job Responsibilities
* Manage and process scorecard and net flow performance inquiries, exceptions, and error corrections
* Communicate request results/feedback to appropriate stakeholders efficiently and succinctly
* Identify and take ownership of micro-level system/process breaks and escalate macro-level issues to appropriate stakeholders for prompt resolution
* Analyze existing processes and inquiries to make recommendations to peers and management team of continuous improvement opportunities
* Collaborate with business partners from other teams and functions across J.P.
Morgan to improve processes, policies, and client experiences
* Summarize and share qualitative feedback from the field; provide accurate/timely quantitative metrics regarding request volume, SLAs, and compensation impacts
* Lead and/or actively participate in special programs and projects aligned to key priorities
Required Qualifications, Skills, and Capabilities:
* Experienced - Should have 3+years of experience in financial services and background in Finance, Compensation, and/or HR
* Knowledgeable - Should have or acquire a strong understanding of PC product and services, and fundamental business drivers of our business.
* Client Focused - Able to work directly with field managers and Relationship Managers to gather feedback, resolve issues, manage expectations, and deliver solutions on important
* Organized - Able to balance multiple priorities with varying urgency and importance; has a strong attention to detail and approaches situations with a risk and controls mindset
* Curious - Demonstrates intellectual curiosity and honesty - seek out the truth and ground decisions in the facts; genuinely interested in leaving each opportunity is a better place than...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-19 08:43:05
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Fresh Meadows, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:57
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Quant Modeling Lead within our Risk Management team, you will be responsible for assessing and mitigating the risks associated with complex models used for valuation, risk measurement, capital calculation, and decision-making purposes.
This role also provides the opportunity to gain exposure to various business and functional areas, as well as collaborate closely with model developers and users.
Job responsibilities
* Lead model reviews: analyze conceptual soundness of complex pricing models, engines, and reserve methodologies; assess model behavior and suitability of pricing models/engines to particular products/structures
* Guide on model usage and act as first point of contact for the business on all new models and changes to existing models
* Develop and implement alternative model benchmarks and compare the outcome of various models; Design model performance metrics
* Liaises with model developers, Risk and Valuation Control Groups and provide guidance on model risk
* Evaluate model performance on a regular basis
Required qualifications, capabilities, and skills
* Excellence in probability theory, stochastic processes, statistics, partial differential equations, and numerical analysis
* MSc, PhD
* Inquisitive nature, ability to ask right questions and escalate issues
* Excellent communication skills (written and verbal)
* Good understanding of option pricing theory (i.e.
quantitative models for pricing and hedging derivatives)
* Good coding skills, for example in C/C++ or Python
Preferred qualifications, capabilities, and skills
* Experience with Securitized Products
* MSc, PhD or equivalent in a quantitative discipline
* Experience in a FO or model risk quantitative role.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:47
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Commercial Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required qualifications, capabilities, and skills
* 6+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history ...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:43
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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Easley, US-SC
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:10
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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:09
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How you'll change lives
As a Dietitian at U.S.
Renal Care, you will be an integral part of an interdisciplinary team, providing excellent care for patients living with kidney disease.
U.S.
Renal care dietitians work under the supervision of a RDN Regional Manager.
What you'll be doing
Patient Nutrition.
Using the most current, science-based practices, you will recommend therapeutic diets based on patient nutritional needs, preferences, and changes in treatment, in consultation with the patient's physician.
You will review lab results and provide appropriate education for nutritional interventions on such topics as fluid and sodium, potassium, and CKD-Mineral and Bone Disorder management.
You will also conduct patient assessments and care planning activities, as well as participating in monthly interdisciplinary patient care conferences.
Teamwork.
You will collaborate with the Medical Director, physician/advanced practice provider, facility administrator, social worker, nurse, and patient care technician to maintain positive relationships with area hospitals, skilled nursing facilities, agencies, vendors, and the community.
Safety & Quality.
You will help with clinical and operational processes, with a focus on improving patient health and achieving target goals for patient outcomes.
You will also help maintain a productive quality assurance program and participate in monthly Quality Assessment and Performance Improvement (QAPI) activities.
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Type: Permanent Location: Tse Bonito, US-NM
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:08
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How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care.
You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment.
You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork.
You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities.
You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality.
Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations.
You'll participate in all required staff meetings and continuing education offerings.
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Type: Permanent Location: Huntingdon, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:08
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How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients.
The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care.
You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment.
Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties.
You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality.
You will use appropriate safety measures, including personal protective equipment.
Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations.
You will participate in all required staff meetings and continuing education offerings.
PATIENT CARE TECHNICIAN
STATE SPECIFIC BOARD OF NURSING REQUIREMENTS
California
* Must possess current Certified Hemodialysis Technician (CHT) certificate from California Department of Public Health (CDPH) at time of hire OR
* Hired at USRC location recognized by state of California as an approved dialysis technician training program and obtain California state certification (CHT) within six (6) weeks of successful completion of training program.
Maryland
* Must possess current Certified Nursing Assistants -- Dialysis Technicians (CNA-DT) certificate from Maryland Board of Nursing OR
* Hired at USRC location recognized by state of Maryland as an approved dialysis technician training program and obtain Maryland CNA-DT certificate within three (3) months from date of hire OR
* Out-of-state applicant must have active BONENT certification and provide proof of initial application for CNA-DT certification.
New Mexico
* Must have New Mexico dialysis technician certificate at time of hire OR
* Hired at USRC location recognized by state of New Mexico as an approved dialysis technician training program and obtain New Mexico state certification within six (6) months of successful completion of training program OR
* New Mexico certification of hemodialysis technician is required for out of state applicant with active state or national hemodialysis certification; must obtain New Mexico state certification prior to working as a Certified Hemodialysis Technician.
* After January 1 st , 2024, all initial applications for the certified hemodialysis technician will require a national hemodialysis technician certificate.
* The a...
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Type: Permanent Location: Simpsonville, US-SC
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:06
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
....Read more...
Type: Permanent Location: Madison, US-AL
Salary / Rate: Not Specified
Posted: 2025-09-19 08:42:02
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SUMMARY
The Administrator is responsible for the overall daily management and operation of the clinic.
The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties and tasks may be assigned.
GROWTH • Develop and implement processes for program growth in accordance with Company goals.
• Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels.
• Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
• Achieve financial targets to include budget, labor costs, supply costs and expenditures.
OUTCOMES • Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting.
• Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.
Leads QAPI meetings and quality improvement committees.
• Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.
• Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals.
• Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL READINESS
• Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements.
• Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies.
• Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys.
• May assume Charge Nurse's responsibilities as needed.
• Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications.
• May fulfill responsibility of facility CEO as delegated by Governing Body.
• Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff.
Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly.
Assure that Quality Assessment & Performance Improvement Program is current at all times.
• Establish, maintain, and...
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Type: Permanent Location: York, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:57
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USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce.
We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
The Clinical Coordinator is responsible for assisting with management and operation of clinic.
This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.
Growth:
* Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
* Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.
* Demonstrate effective use of supplies and staff labor hours.
* Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.
* Perform duties as assigned to meet the patient care or operational needs of the clinic.
Outcomes:
* Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.
* Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.
* Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.
* Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.
* Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.
Operational Readiness:
* Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements.
* Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.
* Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys.
* May assume Charge Nurse's responsibilities as needed.
* May fulfill responsibility of facility Alternate CEO as delegated by Governing Body.
* Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated.
Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated.
Assure that Quality Assessment & Performance Improvement P...
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Type: Permanent Location: Easley, US-SC
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:56
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Job Title: Portfolio Management Group (PMG) Associate
Position Description: The Portfolio Management Group (PMG) at J.P.
Morgan is seeking a proactive and growth-oriented Associate to join our dynamic team.
PMG is responsible for the comprehensive management, monitoring, rebalancing, and execution of global trading strategies across discretionary investment management and trust portfolios.
This role supports over 1 million client accounts within J.P.
Morgan Private Bank and U.S.
Wealth Management.
Roles and Responsibilities:
* Investment Implementation Portfolio Management:
+ Monitor, invest, manage, and trade both discretionary and non-discretionary scalable accounts across various products.
+ Review and trade client account portfolios, manage orders, and execute trades.
+ Manage cash and security activity/drift in client accounts.
+ Handle client account requests and maintenance.
+ Align client accounts for Manager Model Trades.
* Knowledge and Oversight:
+ Maintain a comprehensive understanding of investment solutions utilized within Wealth Management Advisory Solutions (WMAS), including mutual funds, exchange-traded funds, structured notes, hedge funds, and separately managed accounts.
+ Perform account oversight for model drift and strategy deviation.
* Client and Internal Relationship Management:
+ Manage internal client relationships with Solutions Product Teams and Investors.
+ Collaborate with various business partners (Technology, Managed Product Operations, Product Teams) to develop new business processes/systems/applications, focusing on building automation, scale, and efficiencies.
Essential Skills/Qualifications:
* Strong interest in and knowledge of financial markets and instruments.
* High attention to detail and consistently demonstrates good judgment in risk and controls.
* Ability to prioritize work independently and act with urgency to deliver accurate, timely results.
* Capable of multitasking and thriving in a fast-paced, growing environment.
* Demonstrates accountability and responsibility for actions and results.
* Strong interpersonal and teamwork skills.
* Proficiency in Python, including experience with libraries such as Pandas and NumPy for data analysis, insights, and automation.
* Ability to utilize JPM AI resources and applications effectively.
* Previous experience in alternatives, trading, or managed discretionary accounts implementation/management.
Requirements:
* Bachelor's degree.
* 2+ years of experience in the financial services industry, with a preference for Private Wealth Management experience.
This position offers an exciting opportunity to work in a dynamic environment, contributing to the success of J.P.
Morgan's wealth management services.
We are looking for someone who is curious, eager to innovate, and ready to grow with us.
If you are...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:48
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Overview
170+ Years Strong.
Industry Leader.
Global Impact.
At Pinkerton, the mission is to protect our clients.
To do this, we provide enterprise risk management services and programs specifically designed for each client.
Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions.
Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Scheduler/Dispatcher will be responsible for the operational and administrative support functions.
The Scheduler/Dispatcher takes calls from clients and determines the necessary service logistics, communicates, and manages associated workflows, schedules Agents, tracks and reports assignment/project outcomes, and assists internal and external stakeholders in the successful delivery and execution of security-related services
Responsibilities
* Represent Pinkerton’s core values of integrity, vigilance, and excellence.
* Coordinate services, operational and administrative supporting needs.
* Ensure deadlines are met for scheduling, dispatching, and audits.
* Track and report outcomes of schedules and other metrics assigned.
* Process and prioritize emergency and non-emergency requests for assistance and respond accordingly.
* Operate a variety of communications equipment including radio consoles, telephones, and computer systems.
* Comprehend and execute new operational technologies placed within the workspace.
* Enter, update, and retrieve information from multiple computer systems.
* Process and maintain a wide variety of files, logs, reports, and forms (soft and hard copy).
* Draft incident reports based upon events.
* Maintain in-depth knowledge of and adhere to the emergency procedures, dispatching procedures, and executive response procedures.
* Perform metrics tracking, data entry, and electronic reporting.
* Support all department and Company goals and objectives.
* Maintain the highest level of professional appearance and demeanor.
* All other duties, as assigned.
Qualifications
High School Diploma or GED with relevant experience in customer service and/or security related experience.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
* Sound judgment and decision-making ability.
* Able to manage multiple tasks/projects with competing deadlines and priorities.
* Able to carry out responsibilities with little or no supervision.
* Effective written and verbal skills at all levels within the organization and external client representatives.
* Able to work in a fast-paced environment under multiple deadlines and competing priorities.
* Attentive to detail.
* Able to adapt as the external...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:38
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Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we'd like you to join our Warehouse team as a Warehouse Teammate.
About the Role:
You will:
* Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
* Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
* Act with a high attention to detail to ensure the highest levels of customer satisfaction.
* Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
* Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
* Complete necessary documentation for customer shipments delivered via third-party carrier.
* Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
* Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
* Ensure security and controls are in place and upheld to protect Profit Center assets.
* Maintain warehouse cleanliness, order, and safety.
Remove empty cartons, metal bands, pallets, and other debris.
Inform immediate supervisor of safety issues.
* Assist co-workers in servicing customers.
* Perform all job functions in accordance with the company's Safety Standards.
* Successfully complete required safety and compliance training programs as assigned.
* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
* 1 year warehouse receiving and material handling experience
* Knowledge of products sold at the Profit Center preferred
Our ideal candidate will also:
* Possess outstanding customer service and communication skills.
* Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
* Possess a high level of attention to detail and accuracy.
* Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
* Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
* Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
* Be able to learn and operate the computer-related systems used for warehouse operations.
* Read, write, speak, and understand English.
* Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Hajoca Corporation Job 8576 by eQuest
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Type: Permanent Location: Santa Fe, US-NM
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:37
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JOB DESCRIPTION
The Senior Coverage Director depending in the Coverage and Complex Claim Department will have responsibility for management of an inventory of casualty claims with complex coverage issues, Long Tail Exposure (LTE) claims which are claims occurring over multiple policy periods and/or class action litigation.
Claims handled in this role could include, but are not limited to, concussion/head injury, abuse and molestation, chemical/toxic/environmental exposures and claims potentially triggering the Personal and Advertising Injury coverage grant of Commercial General Liability/Umbrella/Excess coverage.
Responsibilities may also include management of coverage litigation and arbitration in connection with the above-described claims.
Such responsibilities will entail management of outside counsel with respect to defense of Chubb in designated coverage disputes; management and oversight of all aspects of coverage litigation, including development of litigation and resolution strategies; management of discovery requests; attendance at depositions, mediations and trials, as necessary.
The ideal candidate will have 7 or more years of experience as a lawyer and/or claim professional with a high degree of specialized and technical competence in litigation management and the handling of complex coverage issues, high exposure and/or long-term exposure claims and coverage litigation.
A law degree is required.
The candidate will also have:
• Excellent organizational, writing, interpersonal communication, and negotiation skills.
• Excellent customer service skills and will be able to work with clients and business partners in a professional manner.
• Demonstrated ability to work in a complex operating environment.
• Ability to work independently, issue spot, and assimilate learning materials on many different subjects from various sources.
• Experience in senior management reporting.
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, natio...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:34
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JOB DESCRIPTION
The Chubb Group of Companies is looking for professionals with a Bachelor's Degree to join our Chubb Associate Program.
This is a permanent full-time position and a compelling opportunity to join a growing, financially stable and successful company.
As an industry leader, CHUBB is an employer of choice for students aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major US cities.
At CHUBB, we have designed our Chubb Associate Program to hone your skills and talents, to help you reach your career goals.
By joining the Chubb Associate Program, you will be part of an experience that supports the well-rounded development of critical business skills which turn contribute to the future success of our company.
Our blended program is designed to include hands-on business assignments in a variety of disciplines, interactive classroom instruction, team assignments and direct interaction with many of our senior executives.
As part of this program you will receive:
• Business training unique to a career at CHUBB;
• Technical training to deepen your skill level within your chosen discipline; and an understanding of our broader industry
• Interpersonal effectiveness training to help you gain strong communication and interactive skills
• Access to additional training to compliment your professional development.
You, along with your program peers form a unique community of achievers who we believe will become the future leaders of CHUBB.
Who are we looking for?
Successful professionals at CHUBB come from many backgrounds and experiences and bring that rich diversity with them to our company.
They also have some things in common, and these attributes will lead to your success at CHUBB:
• Results orientation: a demonstrated ability to meet commitments; including under pressure
• Intellectual agility: capable and willing to master and apply new knowledge
• Personal capacity: accepting and welcoming of additional responsibility over time
• Communication skills: an ability to communicate successfully in various settings
• Interpersonal/team skills: able to work effectively with colleagues at all levels
• Self-leadership : an ability to take full ownership of work and show initiative as needed
• Client focused: understanding of the needs of customers and clients
• Work ethic: a commitment to hard work and a high ethical conduct
If this accurately describes you, begin pursuing your career with CHUBB!
QUALIFICATIONS
•
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling...
....Read more...
Type: Permanent Location: Johnston, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:33
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JOB DESCRIPTION
The Chubb Group of Companies is looking for professionals with a Bachelor's Degree to join our Chubb Associate Program.
This is a permanent full-time position and a compelling opportunity to join a growing, financially stable and successful company.
As an industry leader, CHUBB is an employer of choice for students aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major US cities.
At CHUBB, we have designed our Chubb Associate Program to hone your skills and talents, to help you reach your career goals.
By joining the Chubb Associate Program, you will be part of an experience that supports the well- rounded development of critical business skills which turn contribute to the future success of our company.
Our blended program is designed to include hands-on business assignments in a variety of disciplines, interactive classroom instruction, team assignments and direct interaction with many of our senior executives.
As part of this program you will receive:
* Business training unique to a career at CHUBB;
* Technical training to deepen your skill level within your chosen discipline; and an understanding of our broader industry
* Interpersonal effectiveness training to help you gain strong communication and interactive skills
* Access to additional training to compliment your professional development.
You, along with your program peers form a unique community of achievers who we believe will become the future leaders of CHUBB.
Who are we looking for?
Successful professionals at CHUBB come from many backgrounds and experiences and bring that rich diversity with them to our company.
They also have some things in common, and these attributes will lead to your success at CHUBB.
* Resultsorientation: a demonstrated ability to meet commitments; including under pressure
* Intellectualagility:capable and willing to master and apply new knowledge
* Personalcapacity: accepting and welcoming of additional responsibility over time
* Communicationskills: an ability to communicate successfully in various settings
* Interpersonal/teamskills: able to work effectively with colleagues at all levels
* Self-leadership: an ability to take full ownership of work and show initiative as needed
* Clientfocused: understanding of the needs of customers and clients
* Workethic:a commitment to hard work and a high ethical conduct If this accurately describes you, begin pursuing your career with CHUBB!
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excell...
....Read more...
Type: Permanent Location: Johnston, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:32
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JOB DESCRIPTION
* • Provide superior customer service to all internal/external business partners
* • Assume ownership and timeliness in handling agency inquiries and policy change requests in an efficient, accurate and professional manner
* • Responsible for the issuance of personal insurance new business, endorsements and renewal policies.
* • Demonstrate the ability to analyze information to make appropriate decisions and solve problems
* • Maintain basic knowledge of P&C principals and company products while following basic underwriting guidelines
* • Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries.
* • Maintain established levels of productivity and quality standards within a fast-paced environment.
Process assigned work within the established time frames
QUALIFICATIONS
*
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:31
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JOB DESCRIPTION
We are a unique global organization with a culture of individuals passionately committed to our respective crafts.
With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients.
Working together, we are one Chubb.
Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.
We approach problems with a can-do attitude and are committed to developing deep relationships - all while moving quickly to meet client needs.
A&H Affinity Solutions offers a portfolio of AD&D, supplemental health, MedGap, travel and specialty insurance products on blanket, voluntary and embedded basis.
We offer Blanket and Voluntary products marketed to a) Employer groups and their Employees; b) Affinity groups such as associations, financial institutions, and other membership-based groups; and c) Direct Marketing through large distribution partnerships to accountholders of financial institutions and other membership-based groups.
We are seeking a highly skilled and experienced market facing Underwriter for Accident & Health Affinity.
As an Underwriter, you will be responsible for reviewing and analyzing insurance proposals to determine the risks and to evaluate the potential of the policies, negotiate terms of the contract, and ensure underwriting policy compliance.
The Underwriter role is a technical position that will support existing business as well as growth initiatives for Affinity.
A strong candidate will strive to be 90 days out on all renewals; document the underwriting file well; and contribute profitable production.
Job Responsibilities:
* Drives growth, retention and profitability by utilization strategic actions to optimize a book of business
* Review, assess and evaluate detailed information to determine insurability of applications for new and renewal business, reinstatements and changes to existing policies
* Cultivates mutually beneficial internal and external relationships through effective communication and aligned business interest
* Prepare executive level referrals including profit and loss proforma analysis, business rationale, regulatory considerations, and proposed operational structure
* Proactively develop renewal strategies to maximize retention, drive organic growth and cross sell additional Affinity products
* Negotiates rate and/or plan design enhancements that reaches a mutually acceptable agreement or resolution that satisfies the interests of all parties
* Perform premium, risk and loss analysis
* Collaborate effectively with other departments and stakeholders within the organization to ensure seamless and efficient operations of the underwriting function
* Perform policy self-audits to ensure compliance with Chubb's underwriting guidelines.
* Display creative problem solving and critical thinking in underwriting approach...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:31
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JOB DESCRIPTION
Role Purpose
The Claims Operations Supervisor is a highly motivated and experienced individual who will managed and control the Claims Department processes and will work closely with other Claims leaders, IT professionals, and other stakeholders to extract, analyze, and deliver actionable insights from complex datasets.
The role will have a major focus on gathering business requirements, documentation, data analysis and business impact analysis while working on system and process specific initiatives.
In addition, the role expands into the area of reporting, continuous process improvements and change management within the Claims department.
The deliverables include measurable and time-bound activities, taking ownership of project milestones and ongoing stakeholder communication, with business and IT being a key business partner.
Key Responsabilities
• Managed a team of analysts working on Claims system and process specific initiatives.
• Lead Claims projects, specifically related to systems and processes, including the scoping of new systems and any interface requirements.
• Performed requirement analysis and management, including direct contact with IT.
• Draft business requirement documents and process designs
• Work closely with the region and IT to execute required testing.
• When business SMEs are required for UAT, act as a champion/lead tester.
• Design test cases for UAT and create test data.
• Monitor work being developed by IT and ensure it aligns with the business' requirement.
• Develop into an SME for all claim systems/processes.
• Perform Data analysis to provide factual evidence for process efficiency and business cases.
• Act as the point of contact for technical queries relating to claim systems.
• Facilitate and coordinate with various functions of organization in capturing data for claims regulatory reporting and analysis.
• Assist Claims Management in establishing, customizing and/or in reuse of existing processes to streamline Claims management.
• Partner with cross-functional teams, including Claims leaders, underwriting, finance, IT, and data management, to understand business requirements and develop data-driven insights to support decision making.
• Perform in-depth data analysis, utilizing analytical thinking and problem-solving skills to identify patterns, trends, and relationships within large datasets.
• Develop and implement processes for data validation and reconciliation to ensure data quality and reliability.
• Utilize Microsoft Excel, PowerBI, SQL, Azure, Python, or QlikSense, to manipulate and analyze data, creating insightful reports and visualizations to support decision-making.
QUALIFICATIONS
Requirements
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse...
....Read more...
Type: Permanent Location: San Juan, US-PR
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:30
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JOB DESCRIPTION
Chubb is seeking an experienced claims professional for our Excess Complex Casualty Claims team.
As Senior Claims Director, you will be responsible for investigating and settling high exposure, complex, high risk claims with potentially multi-million dollar value.
Ensure high level of customer service and claim file quality.
The type of claims housed in this unit are both primary and excess.
The claims range from auto/trucking liability, general liability, negligent security, premises liability, workplace accidents, and products liability.
Duties include, but are not limited to:
* Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of complex and mainstream casualty, specialty risks and business auto claims.
* Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
* Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
* Directs and closely monitors assignments to experts and defense counsel.
* Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
* Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
* Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
* Travels to conferences, mediations, and trials as necessary.
* Negotiate and settle complex and high exposure claims within established authority.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or...
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Type: Permanent Location: ALPHARETTA, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:29
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JOB DESCRIPTION
Summary:
The Help Desk Representative role for the Small Business Insurance Help Desk Team will be responsible for assisting both external and internal customers on a daily basis with a variety of requests.
They will demonstrate technical and first level technical assistance and problem solving involving the following duties and responsibilities:
Job Responsibilities:
* Provide timely customer service to incoming requests via the phone in an automated call delivery environment
* Multi-task between incoming calls and e-mail requests with ability to meet turnaround time of 12 business hours
* Assume ownership and respond to customer (internal/external) correspondence, complaints, and inquiries in an efficient, accurate and professional manner to achieve an optimal outcome.
Ability to meet our First Level Resolution standards.
* To ensure complete resolution of all customer inquiries; may need to coordinate end to end service with other business partners
* Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries
* Work effectively in a team environment using professional interpersonal and communication skills
* Basic knowledge of Small Commercial insurance principles and company products
* Know and comply to corporate policies, regulatory standards (SOX), internal business processes (while processing work and meeting and/or exceeding service performance and quality standards
* Utilize basic understanding of product & underwriting guidelines
* As business priorities change, support other teams and process transactions as needed
* Complete assignments and other duties as assigned
* Maintain performance standards within a fast paced environment
Skills:
* Strong customer service skills including oral and written communication.
* Demonstrated leadership skills
* Ability to work with all types of customers and assist to best ability in resolving their issue.
* Experience in a call center or customer service environment preferred
* Knowledge of customer service principles and practices
* Ability to handle multiple priorities within strict time constraints.
* Excellent organizational skills, with the ability to multi-task
* Excellent verbal and written communications skills
* Excellent collaboration skills
* Strong Critical Thinking and Analytical Skills (Regarding being able to identify potential issues being triaged based on training)
* Possesses the ability to work independently to complete assignments in a timely manner.
* Ability to work well as in a team environment.
* Demonstrated commitment to team and departmental goals.
* Ability to make informed decisions, achieving the appropriate results.
* Accurate Data Entry and Tracking skills required.
* Working Knowledge of MS Word and Excel - To be used to reference and look up information.
...
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Type: Permanent Location: O Fallon, US-MO
Salary / Rate: Not Specified
Posted: 2025-09-19 08:41:26
