-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:22
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:21
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:20
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:20
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:19
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:18
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:18
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:17
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:16
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:16
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:15
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:14
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:14
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:13
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:13
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:12
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:11
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:11
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:10
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:09
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:09
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS171, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Own, maintain, and govern the Integrated Master Schedule supporting large number of O&M projects per month.
- Lead consolidation of project schedules across multiple technical and operational teams.
- Exercise authority over schedule-driven resource allocation across concurrent projects.
- Provide immediate scheduling and data support to delivery team leads.
- Ensure accuracy, completeness, and integrity of all schedule inputs, dependencies, and milestones.
- Analyze schedule risks, critical paths, and variances; recommend corrective actions.
- Produce schedule reports, metrics, and briefings for program leadership and government stakeholders.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Engineering, Project Management, or related field(or equivalent experience per GSA BPA II labor category)
-5+ years of experience in project scheduling, business process analysis, or program control in a federal IT environment
- Expert-level experience managing Integrated Master Schedules for large, multi-project programs
- Proficiency with enterprise scheduling tools (e.g., MS Project, Primavera, or equivalent)
- Demonstrated experience supporting O&M or IT service delivery programs
- Strong understanding of resource loading, dependency management, and critical path analysis
- Experience ensuring data quality and governance across schedule inputs
- Ability to support high-tempo operational environments with concurrent project execution
- Excellent communication, interpersonal and organizational skills for coordinating across program
Preferred Skills and Qualifications:
- Experience supporting large scale IT programs
- Advanced reporting and dashboarding for schedule performance (e.g., Power BI)
- Strong stakeholder communication and briefing skills
- Experience supporting Special Projects or surge tasking environments
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS171, P3, Band 6
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:08
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS171, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Own, maintain, and govern the Integrated Master Schedule supporting large number of O&M projects per month.
- Lead consolidation of project schedules across multiple technical and operational teams.
- Exercise authority over schedule-driven resource allocation across concurrent projects.
- Provide immediate scheduling and data support to delivery team leads.
- Ensure accuracy, completeness, and integrity of all schedule inputs, dependencies, and milestones.
- Analyze schedule risks, critical paths, and variances; recommend corrective actions.
- Produce schedule reports, metrics, and briefings for program leadership and government stakeholders.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Engineering, Project Management, or related field(or equivalent experience per GSA BPA II labor category)
-5+ years of experience in project scheduling, business process analysis, or program control in a federal IT environment
- Expert-level experience managing Integrated Master Schedules for large, multi-project programs
- Proficiency with enterprise scheduling tools (e.g., MS Project, Primavera, or equivalent)
- Demonstrated experience supporting O&M or IT service delivery programs
- Strong understanding of resource loading, dependency management, and critical path analysis
- Experience ensuring data quality and governance across schedule inputs
- Ability to support high-tempo operational environments with concurrent project execution
- Excellent communication, interpersonal and organizational skills for coordinating across program
Preferred Skills and Qualifications:
- Experience supporting large scale IT programs
- Advanced reporting and dashboarding for schedule performance (e.g., Power BI)
- Strong stakeholder communication and briefing skills
- Experience supporting Special Projects or surge tasking environments
#techjobs #clearance #veteranspage #LI-Remote
Minimum Requirements
TCS171, P3, Band 6
#TSTECH
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:07
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
-Ability to obtain and maintain a Public Trust is required.
Active Public Trust and/or DHS Suitability is preferred.
U.S.
citizenship or U.S.
national status required.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 14:21:07
