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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Associate in Risk Management - Investment Risk & Analytics, you will oversee the risk management of Managed Strategies across the Private Bank and Consumer Bank sectors of WM.
Your responsibilities will encompass JP Morgan's proprietary products, third-party funds, exchange traded notes (ETNs), exchange traded funds (ETFs), separately managed accounts, hedge funds, and private equity and real estate funds.
Collaborating with senior team members, you will supervise business activities, models, and methodologies related to Investment Risk, with a focus on creating innovative tools and methodologies for risk quantification.
Job responsibilities:
* Perform analysis including model recalibrations, back-tests, stress tests, scenario and sensitivity analysis.
* Utilize advanced statistics, econometrics and mathematical skills including graph theory applications, probability theory, stochastic calculus, Monte Carlo simulation, numerical analysis, optimization techniques and time series analysis.
* Focus on development and enhancement of machine learning algorithms to solve problems like generalized outlier identification.
* Leverage knowledge of stochastic calculus, algorithms to develop and study effect of simultaneous multiple Stress scenarios and their impact on investments.
* Contribute toward the continuous innovation and improvement in efficiency and effectiveness of processes within the asset-class group, including discussion of overall team strategy.
* Represent risk analytics in governance forums, risk committees, and audit discussions.
* Work with Technology on model testing, implementation, and production.
* Work with risk managers and other stakeholders to address their requests for additional analysis based on specific needs as they arise.
* Participate in Regulatory and validation exams by providing documentation and responses to regulators and internal validators.
* Partner with other Risk groups to identify and understand simultaneous impact of multiple risks such as product, fiduciary, counterparty, concentration, ESG/ climate, liquidity and their impact on investments.
Required qualifications, capabilities, and skills
* Bachelor's degree/Master's degree in Applied Mathematics, Mathematics, Computer Science, Financial Engineering, or a related quantitative field.
* Knowledge and hands-on experience in Python is required
* At least 5 years' in Financial Se...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:57
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Do you enjoy managing a dynamic client-facing team that provides best-in-class service in a fast-paced environment? If so, join our team.
Join our dynamic, client-facing Fraud Asset Recovery team within the Private Bank as a high-performing Analyst.
In this fast-paced role, you'll manage asset recovery inquiries, support the Fraud Prevention team, and mitigate financial exposure for clients and the bank.
Your adaptability and strong communication skills will be key in serving our unique client base as our organization continues to grow.
As an Asset Recovery Analyst, you will ensure our clients receive industry-leading fraud protection and remediation services.
You will handle challenging situations by offering solutions in fraud detection, prevention, remediation, and recovery, while managing customer expectations.
By applying best practices and leveraging your expertise in fraud prevention, you will make informed decisions to safeguard our clients.
If you are a critical thinker with problem-solving skills in a fast-paced environment, you may be the perfect fit for our team.
Job Responsibilities:
* Provide transactional review support for payments across all channels for Private Bank clients to mitigate fraud risk
* Collaborate with clients, internal partners, external banks, and law enforcement to minimize losses
* Serve as a subject matter expert for fraud escalations, exercising initiative and judgment to resolve issues within established policies
* Partner with cross-line-of-business (LOB) teams to implement fraud prevention and asset recovery best practices, including coaching cross-LOB employees
Required Qualifications, Capabilities, and Skills:
* Three years of experience in Fraud Operations
* Highly analytical with expertise in collecting, analyzing, and synthesizing information using Microsoft standard research utilities
* Strong client management skills, with the ability to partner with and advise senior and line managers
* Exceptional problem-solving skills, with the ability to independently identify and escalate key issues and develop actionable recommendations
* Flexible teamwork skills, able to work effectively with stakeholders and colleagues at all levels
* Specific knowledge of core banking systems, common banking products, applicable laws, and regulations related to fraudulent activities
Preferred Qualifications, Capabilities, and Skills:
* Familiarity with existing and emerging fraud trends in the banking industry
* Experience communicating with external banks and law enforcement for fraud investigations
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and sm...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:56
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
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Type: Permanent Location: Hutto, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:55
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve thei...
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Type: Permanent Location: Watsonville, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:54
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
....Read more...
Type: Permanent Location: Howell, US-MI
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:54
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director Transactional Credit Management within Liquidity and Account Solutions, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
The Transactional Credit Management (TCM) team is a newly formed global team that has a follow-the-sun model supporting the Payments organization.
The team reports into the Head of Transactional Credit Management, and will be part of the Liquidity & Account Solutions (L&AS) organization within JPMorganChase Payments.
The team functions as Subject Matter Experts across the payment verticals including but not limited to Liquidity & Account Solutions (L&AS), Clearing, Foreign Exchange, Receivables, Public Sector and Commercial Card and various technology platforms.
JPMorganChase Liquidity & Account Solutions ("L&AS")works with global clients with complex cash management needs who operates across multiple countries, currencies, legal entities, and time zones, including multi-national corporations, high-growth technology companies, commercial banks, non-bank financial institutions, central banks and broker dealers.
Our advanced, end-to-end solutions which combine physical, notional and virtual techniques enable our clients to achieve visibility, control and optimization of working capital.
Job responsibilities
* Builds and leads the newly created global team, including location strategy and hiring
* Develops the framework, in alignment with Credit Management Standard, and operating model for managing transactional credit risk of non-Credit-managed/business-managed clients; oversees and drives the product roadmap, vision, development and execution of such framework and operating model and risk management
* Defines Payments' transactional credit risk appetite and decisioning rules
* Develops, in partnership with Exposure Management, governance, monitoring and reporting on business rules and credit exposure relating to business-managed clients as well as approval grid and escalation process for exposure in excess of pre-defined thresholds.
* Partners with Credit Risk Management, L&AS Data & Analytics program and Product Development to execute tactical and strategic roadmap for data and tools to achieve and facilitate transaction decisioning and ongoing monitoring and mitigation of business-owned risks.
* Monitors credit exposure relating to non-Credit-managed clients and any relevant internal and external (including regulatory) factors and identifies opportunities for refinement of risk appetite...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:53
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Bring your passion for solving complex data science challenges within financial markets to a high impact role on our investment team.
Your data science and financial analysis expertise will contribute directly to the future growth and innovation of our products.
As a Data Scientist within the Fundamental Data Science portfolio management team at J.P.
Morgan Asset Management, you will design, build, and apply AI/ML techniques to make meaningful contributions to the team's proprietary investment process.
In partnership with the team, your problem-solving capabilities will help to identify investment opportunities for the US Equity portfolios managed by the team.
Job Responsibilities:
* Design and utilize advanced AI/ML techniques to analyze a diverse variety of financial information
* Build and apply predictive forecasts to research potential investment opportunities
* Design efficient and highly scalable processing and modeling pipelines for financial data
* Remain up to date with the latest developments in AI through research and experimentation
* Assist in the management of the team's investment process and portfolios
* Deploy pipelines and models in a production setting
* Develop insights and actionable recommendations from data analysis
Required Qualifications, Capabilities, and Skills:
* 3+ years of relevant data science experience working with large-scale datasets and large models in both a research and production capacity
* Strong proficiency in Python
* Demonstrated expertise in predictive modeling across a variety of data formats, including time series and natural language data
* Experience deploying models and pipelines in a production setting
* Proficiency in machine learning frameworks and libraries (e.g.
PyTorch, Tensorflow)
* Intellectual curiosity and passion for problem solving within financial markets
Preferred Qualifications, Capabilities, and Skills:
* Experience building predictive models with financial datasets
* Demonstrated success bringing large-scale projects from research to production
* Strong familiarity with cloud computing platforms (e.g., AWS, Google Cloud, Azure)
* Understanding of financial markets and investment strategies is highly desirable
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:52
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
....Read more...
Type: Permanent Location: Saint George, US-UT
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:52
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Richardson, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:51
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Join JPMorgan Chase & Co., a global leader in financial services, as a Business Manager in our Retirement business.
Drive strategic direction and enhance profitability within Asset Management.
As an Associate Business Manager in the Retirement business within Asset Management, you will partner with senior leaders to drive strategic initiatives and deliver value-added analysis.
Your role will focus on increasing sales productivity and profitability, ensuring successful implementation of new initiatives.
The role will be based in New York and be a member of the Asset Management Americas Client & Global Insurance F&BM team reporting to the CFO & Head of F&BM for the Americas Client & GIS businesses, with additional accountability to the Head of the AM Retirement business.
Job Responsibilities:
* Provide support, unbiased advice, analysis and actionable recommendations to Head of AM Retirement as well as various other senior leaders
* End to end ownership and management of business priority projects
* Partner with other business-aligned functional areas (Client Service, Marketing, Legal, Risk & Controls, HR, Compliance, Technology and Operations) with respect to change management initiatives
* Collaborate with F&BM counterparts in other distribution channels on various projects
* Identify internal control issues or inefficiencies and own solutions (business process reengineering, technology enhancements, control environment), including ownership of internal audit requests and the annual RCSA (Risk Control Self-Assessment) process
* Handle ad-hoc client issue escalations
* Prepare senior management for internal and external meetings
Required qualifications, capabilities, and skills:
* 4+ years' experience in the financial services industry, with exposure to Asset Management
* Excellent presentation and communication skills: delivering messages clearly and succinctly with tailored approach depending on target audience
* Ability to build strong working relationships and influence a wide range of stakeholders, including executive management
* Strong project management skills, with emphasis on controls and focus on process improvement
* Excellent analytical skills
* Pro-active and problem solving mindset with ability to identify, clearly present and implement solutions
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receiv...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:50
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:49
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Join the Operations Control Management (OCM) team at a senior global level, offering operational, regulatory, and governance support for our global Client Tax Operations segment within Securities Services Operations.
As the Executive Director of Control Management, you will lead a team of controls managers overseeing the governance and oversight of JPMorgan's global Client Tax Operations (CTO), a firm wide utility of JPMorganChase, focusing on Custody and Markets within the CIB business.
You will assess operating models and risk management controls, engage with stakeholders to mitigate operational risk, and participate in data management initiatives to enhance data-driven decision-making.
You will also present the CTO controls environment to senior management and external stakeholder to further data driven decision making at the highest levels of the organization.
As the lead control manager for CTO, you will oversee a team of ~8 employees to ensure efficient execution of tax-related processes and controls.
You will use data analysis for real-time control evaluation, identify and mitigate risks, collaborate with cross-functional teams, and develop a data model for metrics reporting to senior management.
Your role also involves driving continuous improvement, reducing risk exposure, and mentoring team members to promote a culture of learning and development.
As a lead in the broader Operations Control Management (OCM) team, you will report to the Global Head of Securities Services Operations Governance and Controls Management, helping oversee 90 employees.
You will contribute to developing the OCM strategy for 2025 and support key initiatives, focusing on operational risk mitigation through a sustainable controls environment.
Partnering with Operations management, you will address global regulatory changes.
OCM emphasizes a joint accountability model, focusing on Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies, and Control Governance & Reporting.
The ideal candidate will possess a strong background in risk management, exceptional data analysis and data management skills, in addition to a strong understanding of tax functions.
Job responsibilities:
* Lead the Client Tax Operations (CTO) Control Management team, ensuring effective oversight of tax-related processes and controls, and execution of the CIB's controls management agenda.
* Cultivate a proactive risk and control culture with proven evaluation strategies and change management protocols.
* Foster an inclusive culture to attract, develop, and retain diverse talent, enhancing employee engagement.
* Promote continuous learning and development within the team and supported Operations teams.
* Partner with colleagues across the firm, including legal, compliance, risk, audit, and technology, to drive consistent operational risk practices.
* Act as a subject matter expert on control policies, compliance req...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:49
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Are you ready to play a critical role in the Comprehensive Capital Analysis and Review (CCAR) process? We are seeking a dedicated Associate to join our team, ensuring the accuracy and compliance of financial models and stress tests.
Collaborate with various teams to align models with regulatory standards and internal guidelines.
This is your opportunity to contribute to the enhancement of CCAR methodologies and support regulatory submissions in a dynamic and collaborative environment.
As a CCAR Support Associate within the Financial Compliance Team, you will play a crucial role in the Comprehensive Capital Analysis and Review process by ensuring the precision and adherence of financial models and stress tests.
Your collaboration with diverse teams will be essential in aligning models with regulatory standards and internal guidelines.
Your duties will encompass data analysis, aiding in regulatory submissions, and contributing to the improvement of CCAR methodologies.
Job Responsibilities:
* Assist in the development, validation, and maintenance of CCAR financial models.
* Collaborate with the financial modeling group to ensure models meet regulatory and internal standards.
* Gather and analyze data to support stress testing and scenario analysis.
* Prepare and input model results for reporting to the Central Stress Testing team.
* Support the preparation of documentation and narratives for regulatory submissions.
* Ensure compliance of processes and models with federal regulatory standards.
* Work closely with business, finance, and risk management teams to gather data and insights.
* Assist in preparing presentations and reports for senior management and regulatory meetings.
* Contribute to the continuous improvement of CCAR processes and methodologies.
* Document and maintain standard operating procedures for CCAR-related activities.
* Coordinate with CCAR Challenger Teams and Model Review groups for model recalibration and validation.
Required qualifications, skills, and capabilities:
* Bachelor's degree in Finance, Economics, Business, or a related field.
* Strong analytical and quantitative skills with attention to detail.
* Proficiency in financial modeling and data analysis tools (e.g., Excel, SQL, SAS).
* Excellent communication and interpersonal skills.
* Ability to work collaboratively in a team environment.
* Strong organizational skills and the ability to manage multiple tasks and deadlines.
Preferred qualifications, skills, and capabilities:
* Experience with regulatory reporting and compliance.
* 2-4 years of experience in financial analysis, risk management, or a related area, preferably within the banking or financial services industry.
* Knowledge of investment banking products and services.
* Advanced degree or professional certification (e.g., CFA, FRM) is a plus.
* Familiarity with CCAR, stress testing, and regul...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:48
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The Process Engineering Center of Excellence (PE COE) is a global team of internal consultants that executes key business transformations and advances Chase Consumer & Community Banking (CCB) towards a state of operational excellence.
Our mission is to improve end-to-end processes, improve the customer experience, increase employee engagement, decrease risks, yield financial benefits, and cultivate a culture of continuous improvement.
As a Process Improvement Associate I in the Process Engineering Center of Excellence (PE COE) team, you will consult on deployment and sustainment efforts within our Lean Transformation and Optimization books of work by executing current state assessments, quantitative analyses, and ideal future state designs.
Job Responsibilities:
* Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions
* Influence, design, and develop lean system implementation and sustainment plans
* Solve complex business problems
* Perform competitor analysis and industry research
* Work with Process Improvement Managers to craft and deliver a compelling narrative to influence action on key business decisions and major change initiatives
* Ensure quality and timeliness of deliverables
* Lead workstreams and team members
Required Qualifications, Capabilities, and Skills:
* 1+ years relevant experience
* Bachelor's degree from an accredited institution
* Demonstrated experience in lean deployment, project management, process improvement, or re-engineering efforts
* Flexibility to work effectively with stakeholders and colleagues at all levels
* Experienced presenter with strong oral and written communication skills
* Avid-learner who is genuinely curious and committed to developing new skills
* Self-motivated and executes deliverables with speed and precision
Preferred Qualifications, Capabilities, and Skills:
* MBA or advanced degree
* Certification or experience in Lean Six Sigma, Agile methodologies, Change Management Principles, Organization Design, or Strategic engagements
* Consulting experience in the financial services industry
* Proficiency with Tableau, Alteryx, or similar systems and/or experience with business analysis of IT systems
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentiv...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:46
-
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S.
Private Bank, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required qualifications, capabilities and skills
* Ten plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred qualifications, capabilities and skills
* Proactive, takes initiative, and uses critical thinking to solve problems
* MBA, JD, CFA, or CFP preferred
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach thr...
....Read more...
Type: Permanent Location: Summit, US-NJ
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:45
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The Performance Consulting organization is responsible for leading critical, strategic efforts throughout the business with the ultimate goal of improving both operating and financial performance.
The Process Intelligence (PI) organization, which is part of Performance Consulting, leads and executes transformational process analytics projects in Operations across Consumer and Community Banking (CCB).
Process Modeling Analysts support the deployment and sustainment of process modeling across the CCB organization by bringing deep knowledge of the Signavio platform to client engagements as part of the Consumer and Community Banking Process Modeling Center of Excellence (CCB PM COE) In addition to hands-on expertise with the administrative and reporting infrastructure of Signavio, you will have strong organizational, facilitation, and engagement management skills that you use to help CCB business units create visual representations of their processes in BPMN 2.0, augmented with risks, controls and other metadata.
Job Responsibilities:
* Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership.
* Build organizational capability through strong relationships with internal clients and team members.
* Cultivate holistic knowledge of the Signavio platform related to process modeling - e.g., organizational structure, attribute assignment, CCB Standards, governance, and other components.
* Identify and support the testing and development of new BPMN 2.0 capabilities and other features in Signavio, serve as process modeling coach and troubleshooter.
* Implement and continuously improve PM COE client facing and internal training materials, procedures, playbooks, and monthly executive reporting.
* Facilitate BPMN 2.0 working sessions and office hours for modelers, and provide support for the training lead.
* Conduct interviews and side-by-sides with clients to map out current / future state processes.
Required Qualifications, Capabilities and Skills:
* Exceptional problem-solving skills, including the ability to define and deconstruct problems, identify, and prioritize key issues.
* Project & client management skills - Candidate must be able to scope projects, create workable project plans, closely partner with key stakeholders, and execute on such plans while demonstrating an ability to balance multiple competing priorities.
* Results-focused, organized, initiative-taking self-starter and demonstrating a strong desire to learn new concepts, tools, and business practices by taking direction from managers and senior consultants and following through on tasks and assignments.
* Excellent written and oral communication and exceptional facilitation skills.
* Teamwork skills - Candidate must be flexible in his/her work style and be able to collaborate with stakeholders and colleagues at all levels an...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:44
-
Do you have excellent time management skills with the ability to deliver initiatives with the highest level of quality? Are you an outstanding communicator with excellent presentation skills? If so, join our Remediation and Corrections team.
As a Project Manager in the Remediation and Corrections team, you will be responsible for the end to end management of correction case activities for the Consumer Banking, Connected Commerce and Business Banking books of work.
You will apply a disciplined approach to ensure the remediation/correction case is completed to correct the issue, that any atonement or compensation for the customer occurs as appropriate, and that CCB Remediation & Corrections Guidelines are appropriately applied and followed.
Additionally, your role will actively engage with partners across multiple lines of business including Legal, Compliance, Controls, Finance, Tax, Communications, Analytics, Testers, print vendors and many others.
Job responsibilities:
* Facilitate regular status meetings, building timelines, publishing agendas and notes
* Hold project team members accountable for meeting deliverables and established milestones
* Manage all aspects of the customer communication
* Provide accurate reporting on populations, financials and case health
* Create presentation decks for awareness and approvals
* Communicate with senior level managers; providing visibility of current case status and obstacles
* Manage all the above while adhering to the CCB Remediation and Corrections Guidelines
Required qualifications, capabilities, and skills:
* Ability to influence and direct activities outside direct control
* Excellent time management and organizational skills - ability to deliver initiatives with the highest level of quality
* Initiative, drive, self-motivation, good judgment and commitment to taking on additional tasks to help deliver results based on established target dates
* Analytical reasoning and the ability to explore unconventional methodology
* Outstanding communication and interpersonal skills
* Excellent written, verbal and presentation skills for all levels
* Advanced level Microsoft Excel and PowerPoint efficiency
Preferred qualifications, capabilities, and skills:
* 3 plus years Consumer Banking business experience/knowledge
* 3 plus years managing issues/projects
This role does not offer visa sponsorship.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:43
-
Company
Federal Reserve Bank of Chicago
The Federal Reserve Bank of Chicago is one of 12 regional reserve banks in the United States, along with the Federal Reserve Board of Governors in Washington, D.C., which make up the nation's central bank.
The Bank is committed to adhering to a culture of excellence, respect, integrity, and responsibility.
As part of its core mission, the Supervision & Regulation (S&R) Department of the Federal Reserve Bank of Chicago is responsible for supervising and regulating state-chartered banks that are members of the Federal Reserve System, bank holding companies, and financial holding companies.
Organizations within the boundaries of the Seventh District are located within Illinois, Indiana, Michigan, Wisconsin, and Iowa.
Our duty is to foster the stability, integrity, and efficiency of the nation's monetary, financial, and payment systems to promote optimal economic performance.
The Large Financial Banking Organizations (LFBO) Division within the Supervision and Regulation (S&R) Department of The Federal Reserve Bank of Chicago is seeking candidates for a position focusing on the assessment of corporate compliance and legal practices within a large and complex financial institution.
The Senior Large Bank Examiner will be responsible for determining the effectiveness of an LFBO institution’s corporate compliance and legal risk management practice.
The individual will lead supervisory assessments and examinations over these area as well as a spectrum of related non-financial risks, including fiduciary and privacy risks.
An ability to effectively coordinate with other domestic and global regulators is a key aspect of this role.
Additionally, as a member of a large bank dedicated supervisory team, the individual will participate in assessing the institution's risk management practices across other risk topics.
Resource workload permitting, the individual may also be engaged in other team, department, and system initiatives.
Your Responsibilities:
* Consult and serve as an initial contact and subject matter expert for the supervised areas and maintain familiarity with relevant supervisory and industry guidance on compliance.
* Review the institution's business model and understand the relevant supervisory expectations and requirements to which the institution is subject and interpret how those requirements impact the institution's related processes and risk management practices.
* Prepare and deliver clear, well-supported, and persuasive findings in formal written and verbal presentations on supervisory conclusions and relevant issues to financial institution and senior Reserve Bank management.
* Perform ongoing supervision by leading meetings with institution management and reviewing institution-submitted materials to ensure objective and timely assessment of compliance and legal risk.
* Maintain an understanding of key risk management perspectives from other regulatory agencies, pr...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: 157800
Posted: 2025-01-18 07:43:43
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve thei...
....Read more...
Type: Permanent Location: Lynwood, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:42
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve thei...
....Read more...
Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:41
-
Company
Federal Reserve Bank of Richmond
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with a dynamic and diverse team of mission-driven professionals to strengthen and protect our economy and our communities.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.
All brought together in a flexible work environment where you can truly find balance.
About the Opportunity
The Richmond Cash department has an immediate opening for a Cash Support Specialist reporting to the Senior Cash Manager.
As a Cash Support Specialist, you will provide administrative business support to enhance the accuracy and efficiency of Cash activities which support and enable the core business focus of the Cash department.
You will review, process, and archive work products and maintain and apply relevant standards and rules regarding the processing and content of work product.
In addition, you will perform review of Cash reports to provide accurate analysis.
You will identify and troubleshoot operational issues and assist customers with a variety of questions and problems, providing transactional and discrepancy reporting to appropriate stakeholders.
What You Will Do:
* Perform record keeping activities necessary for the accurate processing of cash and coin receipts, payments, and destruction.
* Maintain accurate records and reports of all cash and coin transactions and exceptions.
* Perform moderately complex process auditing activities ensuring transactional accuracy and inventory security at multiple points in the process.
* Perform routine administrative, reporting, and budget management functions, as well as preform complex balancing and other data entry tasks.
* Apply judgment and discretion within the framework of governing procedures to maintain custody and accountability in a valuables handling environment.
* Balance deposits, inventory, and process financial accounting transactions for depository institutions using accounting operating systems and Cash Services' processes.
* Assist with daily operational issues (i.e., out of balance conditions).
* Model the bank’s values displaying behaviors that contribute to the culture in a positive way.
* Navigate complex inventory tracking within relevant systems among internal valuable handling teams and external customers to record batch statistics, inventory and transfers, differences, and other pertinent data elements.
* Performs other duties as assigned.
Qualifications:
*...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:41
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve thei...
....Read more...
Type: Permanent Location: Whittier, US-CA
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:40
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:39
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Greenwich, US-CT
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:38
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-01-18 07:43:37
