-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:12
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Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return to on-line shopping.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998.
Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please vis...
....Read more...
Type: Permanent Location: Encino, US-CA
Salary / Rate: 19.19
Posted: 2026-02-11 07:40:12
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More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:11
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:10
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:09
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:09
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:08
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:08
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:07
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:07
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:07
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:06
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:06
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Shreveport, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:05
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Portland, US-ME
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:05
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Bangor, US-ME
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:05
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Baton Rouge, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:04
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:04
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:04
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: New Orleans, US-LA
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:04
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:03
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:03
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:03
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:02
-
More about what you will do
• Provide support, advice and debrief to staff on safeguarding and emotional wellbeing, promoting a culture of vigilance and responsibility.
• Lead on all safeguarding matters, ensuring the helpline's policies and procedures are up-to-date and effectively implemented.
• Act as the main point of contact for safeguarding issues, liaising with external agencies, including emergency services.
• Identifying trends and risks including mitigation strategies and liaising with line managers.
• Develop and deliver safeguarding training for staff and ensuring they are equipped to identify and respond to safeguarding concerns.
• Have experience in managing vicarious trauma and the impact on employees.
• Monitor safeguarding practices and produce regular reports for management and customers.
Supporting with client presentations and updates (QBR's /EOY's).
• Work alongside Quality Assurance and training team to identify challenges and opportunities for improvement.
Qualifications & Experience
* Therapeutic qualification (counselling, psychotherapist, psychologist)
* Evidence of knowledge in safeguarding (e.g., Level 3 Safeguarding)
* Significant experience in a safeguarding role within mental health, preferably within a helpline or similar setting
* Experience of coaching and developing staff
* Experience of delivering session support and managing safeguarding concerns
* Experience of and ability to produce detailed reports including statistical analysis
* Experience using data to influence and drive change
* Willingness to work flexibly at short notice including weekends and evenings
* Ability to build strong relationships whilst working remotely, with strong stakeholder relationships
* Understand and ability to maintain confidentiality
* Sound decision making with an ability to work pro-actively across the service
* Strong multi-tasker, time manager and planner who can work well autonomously and as part of a team
* Proven experience in delivering support services to vulnerable people/helpline work
* Ability to empathise with people at all levels
* Excellent communication and interpersonal skills
* An ability to empathise with people at all levels
* Emotional resilience
* Strong attention to detail
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career developmen...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2026-02-11 07:40:02
