-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:12
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:11
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:10
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:09
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:08
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:07
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:07
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:06
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:05
-
Description & Requirements
Maximus is currently hiring for Veteran Liaison Officers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Veteran Liaison Officer is responsible for addressing all Veteran clients' concerns, disputes, scheduling requests, and issues that may arise throughout the course of handling VA- requested Compensation and Pension (C&P) exams.
Educate veterans on VES and VA procedures and resolve potential problems.
Respond to negative feedback from Veterans and/or Providers.
Respond to feedback/follow ups via email or follow up calls.
Essential Duties and Responsibilities: - Receive incoming calls directly from upset veterans; - Receive incoming calls transferred from the call center; - Process exam cancellations; - Review pending no- show cases and processes them accordingly; - Coordinate and processes reschedules as necessary; - Review AMTIS Survey cards and follow up with veteran if necessary; - Communicate with potentially violent veterans; and - Communicate with potentially homicidal and/or suicidal Veterans.
Additional Duties and Responsibilities: - Setup transportation, to and from VES C&P exams (in accordance with VA contractual guidelines), for severely disabled Veterans; - Assists other VES departments as necessary; - Update status for pending no- show cases; - Removing/editing no- show letters posted in error; and - Other duties as assigned.
Knowledge/Skills/Abilities: - Advanced verbal and interpersonal skills; - Advanced written communication skills, to include excellent grammar; - Advanced reading and comprehension abilities; - Advanced analytical skills and detail- oriented; - Advanced multi- tasking skills; - Advanced organizational and prioritization skills, with strong ability to meet strict deadlines; - Proficient typing skills; and - Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
Home Office Requirements Using Your Own Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Preferred Windows or Mac (no Chromebooks)
o OS for Windows - Windows 10 or newer
o OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Connectivity to the internet via either Wi-Fi or Cate...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: 20.87
Posted: 2024-08-17 09:58:04
-
Description & Requirements
Maximus is excited to welcome an enthusiastic Supervisor to support our impactful EBT Program.
This onsite role is based in Jefferson City, MO.
As a supervisor, you will be responsible for the day-to-day operation, direction of workflow, staff, and customer service provided by designated unit within the project.
This is an onsite, full-time position working Monday through Friday, from 8:00 AM to 5:00 PM Central time.
The ideal candidate will live in or very near Jefferson City, MO
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide ongoing supervision to assigned staff.
- Responsible for reporting issues, problems and concerns to management.
- Compile and analyze weekly production statistics.
- Monitor workload and coordinates schedules with Work Force Management.
- Responsible for coaching team, setting expectations, conducting performance appraisals and providing career development, corrective action and recognition for assigned staff.
- Monitor team performance to ensure team/project meets Service Level Agreements.
- Provide staff performance feedback and mentoring to continuously meet and exceed individual goals.
- Evaluate the need for training to ensure specialists maintain current knowledge of multiple programs.
- Provide the Manager with updates on all issues regarding quality, training, policy, procedures, personnel, and departmental performance levels.
- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
- Comply with all company required policies, procedures and processes including but not limited to required training.
Minimum Requirements
- Bachelor's degree in relevant field o...
....Read more...
Type: Permanent Location: Jefferson City, US-MO
Salary / Rate: 46800
Posted: 2024-08-17 09:58:02
-
Description & Requirements
Maximus is hiring a Fatherhood Strengthening Specialist (Sr.
Counselor of Case Management) to be responsible for coordinating all services and to help ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.
This position will work on-site in Memphis, TN.
*
*This position may require up to 35% travel - mileage is reimbursed at 100% of the Federal Rate
*
*
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Offer comprehensive case management services to a caseload of program participants facing significant obstacles to employment.
- Utilize specialized expertise to address unique challenges faced by participants on long-term Cash Assistance, those with a history of sanctions or program non-compliance, or individuals with ex-offender status.
- Consider and evaluate barriers to employment when determining appropriate program placements for participants.
- Conduct job readiness screenings and assessments to gauge participant readiness for employment.
Evaluate participants' needs for Back to Work services and assist in formulating individualized Employment Plans.
- Direct applicants and participants to suitable program components, ensuring their engagement in beneficial services.
- Oversee and coordinate all project services provided to each participant, ensuring comprehensive support.
- Connect program participants with community resources such as long-term and emergency childcare services, providing follow-up to ensure effective service delivery.
- Offer employment counseling and job leads, facilitating job placement and retention for participants.
- Provide ongoing sup...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: 19.5
Posted: 2024-08-17 09:58:01
-
Description & Requirements
Maximus is hiring an Employment & Education Specialist to be responsible for coordinating all services and to help ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.
This position will work on-site in Memphis, TN.
*
*This position may require up to 35% travel - mileage is reimbursed at 100% of the Federal Rate
*
*
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Conduct regular one-on-one or group training sessions for existing providers, necessitating travel.
- Attend and actively participate in recruitment events to attract new providers to the program.
- Handle escalated provider issues efficiently and effectively.
- Address urgent concerns related to high visibility providers, ensuring swift resolutions.
- Offer ongoing support to designated providers as assigned.
- Collaborate with client, fellow contractors, and stakeholders to communicate and implement - operational policy changes.
- Stay updated on project details and changes.
- Extensive travel is an inherent part of the role.
- Fulfill additional assignments as directed by management.
* Travel to and provide regular training for existing providers in one-on-one or larger settings.
* Travel to and participate in events to recruit new providers to the program.
* Responsible for escalated providers and resolving issues.
* Responsible for high visibility providers where a quick resolution is needed.
* May be assigned specific providers for ongoing assistance.
* Maintains up-to-date knowledge of the project.
* Extensive travel is required.
* Perform other duties as...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: 19.5
Posted: 2024-08-17 09:58:00
-
Description & Requirements
Are you an experienced leader with a strong track record in motivating teams? Maximus is seeking a Team Lead for our EBT Program in Jefferson City, MO.
In this role, you'll guide a talented team, ensure high-quality outcomes, and foster a collaborative and productive work environment.
This is an onsite, full-time position working Monday through Friday, from 8:00 AM to 5:00 PM Central time.
The ideal candidate will live in or very near Jefferson City, MO.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Monitor day-to-day activities of mailroom staff, ensuring compliance with mailing timeframes.
- Ensure 100% quality control and accuracy of all outbound mailings, whether in-house or fulfillment vendor mailing.
- Oversee quality control and fulfillment vendor and mailroom activities including exceptions, potential count discrepancies, return mail, and accuracy of fulfillment materials.
- Provide regular and ad hoc fulfillment activity reports to Manager.
- Assist mailroom staff in mail processing and movement of materials.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must reside in or near Jefferson City, MO
- Willing and able to work onsite in Jefferson City, MO
- Proficiency in Microsoft Office, including Excel
- Familiarity with office equipment
- Excellent organizational skills
- Ability to work independently
- Full-time availability from 8:00 AM to 5:00 PM, Monday through Friday
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, ...
....Read more...
Type: Permanent Location: Jefferson City, US-MO
Salary / Rate: 21.37
Posted: 2024-08-17 09:57:59
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 13
Posted: 2024-08-17 09:57:58
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: 13
Posted: 2024-08-17 09:57:57
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 13
Posted: 2024-08-17 09:57:56
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: 13
Posted: 2024-08-17 09:57:55
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 13
Posted: 2024-08-17 09:57:54
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 13
Posted: 2024-08-17 09:57:54
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 13
Posted: 2024-08-17 09:57:53
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 13
Posted: 2024-08-17 09:57:51
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 13
Posted: 2024-08-17 09:57:51
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: 13
Posted: 2024-08-17 09:57:50
-
Description & Requirements
Maximus is currently hiring Application Support Technicians to join our team! This position is responsible for supporting Health Texas by using designated work instructions, other instructions to execute critical and routine tasks.
To prepare for this role, Maximus provides paid, comprehensive training that equips our ASTs with the highest levels of knowledge and professionalism.
Please note, these are Full-time, Hybrid/Remote roles- you will do equipment training half day at the site and all training will be completed from home.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Use the appropriate designated work instructions and other instructions to execute critical and routine tasks.
- Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.
- Accurately data enter all appropriate information in multiple eligibility and tracking systems.
- Follow extensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
- Determine if an image requires an appointment to be re-scheduled.
- Meet individual and unit performance goals and standards as defined by management.
- Attend and successfully complete job related and industry specific systems and policy training as required to perform the duties of the position.
- Review and analyze discrepancies in data received, request clarification and effectively raises queries to the team supervisor to resolve u...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: 13
Posted: 2024-08-17 09:57:49
