-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Albany, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #Remote #HotJobs0526LI #HotJobs0526FB #HotJobs0526X #HotJobs0526TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer.
We eval...
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Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:17
-
Essential Duties and Responsibilities:
- Lead the development of software solutions that will meet or exceed business requirements which includes; designing and implementing modules to the system specifications, conducting unit testing, troubleshooting issues, and producing detailed proposals to resolve issues.
- Evaluate new coding techniques, tools, modules, and implement as appropriate.
- Consult on requirements elicitation and definition.
- Design software solutions per systems requirements.
- Code software solutions per designs.
- Code reviews, unit test, and integrate coded modules.
- Assist other developers in resolving issues by providing guidance and training.
- Support testing and remediate defects.
- Support users through troubleshooting and analysis of production logs and data.
- Investigate new solutions, tools, products, and techniques to incorporate into coding standards.
- May provide guidance, coaching, and training to other employees within job area.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Required Skills:
-8+ years of full-stack software engineering experience developing enterprise web applications.
-Experience with cloud-hosted solutions, APIs, Agile delivery
-Full Stack Development; C#; .NET Framework 4.x; .NET 8+; JavaScript; TypeScript; Vue.js; HTML5; CSS3; SQL Server; Data Modeling; Complex Queries; Performance Tuning; REST APIs; Software Design Patterns; Secure Software Design; OIDC; SAML2; JWT; AWS Services; Git; CI/CD.
Preferred Skills:
- SSRS, Azure DevOps, Microservices, Docker, Kubernetes, Application Monitoring and Logging
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all inst...
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Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:17
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Haitian Creole and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#LI-Remote #HotJobs0526LI #...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:13
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Spanish and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#LI-Remote #HotJobs0626LI #HotJobs...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:11
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Process new applications for health care coverage via telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Rochester, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #Remote #HotJobs0526LI #HotJobs0526FB #HotJobs0526X #HotJobs0526TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer.
We e...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:07
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read and translate in Russian and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:05
-
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak, read and translate in Spanish and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Pr...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:04
-
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.
- Track and document all inquiries using the applicable systems.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
- Performs other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Rochester, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home...
....Read more...
Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:03
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:15:00
-
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans.
Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read, and translate in Cantonese and English fluently.
- Residency within 100 miles of New York, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Mus...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:57
-
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
- Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.
- Track and document all inquiries using the applicable systems.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
- Performs other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Residency within 100 miles of Albany, NY.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Of...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:53
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:49
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:44
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:41
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:37
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:32
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:28
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:24
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:23
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:18
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:13
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:10
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:05
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-09 11:14:01
-
Essential Duties and Responsibilities:
- Assess data needs and design requirements for systems changes and enhancements.
- Develop and execute system testing plans and system change migration to production plans for compliance with system change control requirements.
- Perform trouble-shooting and programming analysis of systems issues.
- Develop system requirements of ad hoc reporting as needed.
- Maintain updated knowledge of contract compliance provisions for the project, department, and position.
- Follow policies and procedures without deviation.
- Develop, design, and implement custom applications supporting enhancements and additional projects as required for meeting project deliverables.
- May provide guidance, coaching, and training to other employees within job area.
Job-Specific Essential Duties and Responsibilities:
- Create, update, unit test, and maintain IBM COBOL programs
- Update documentation such as Functional Specification Packages (FSPs) or Program Requirements Packages (PRPs) and/or Visio diagrams, and/or spreadsheets as needed
- Track requirements and create/execute unit test cases
- Write, analyze, review and/or provide comments on documentation such as Unified Work Requests (UWR), UWR responses and Internal Revenue Manuals (IRM), Interface Control Documents (ICD) Computer Operator Handbooks (COH)
- Rewrite programs, using workflow charts and diagrams, and applying knowledge of computer capabilities, tax processing subject matter expertise, and symbolic logic.
- Perform or direct the revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes
- Perform systems analysis and programming tasks to maintain and control the use of computer systems software
- Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Consult with and assist testers in the development, SAT and FIT environments
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree
- At least five (5) years of relevant experience required
- Must possess an active IRS Moderate-Risk Background Investigation (MBI)
- At least four (4) years of experience with IBM COBOL programming language
- Experience with DB2 and IBM DB2 utilities
- Experience with CICS
- Good verbal and wr...
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Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-09 11:13:57
