-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:58
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:57
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:56
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:55
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:55
-
I: Essential Job Functions:
• Providing architecture and design solutions to enhance/maintain Enterprise Customer Relationship Management applications such as Siebel or Salesforce (10%);
• Understanding and reviewing business requirements, conducting design feasibility studies, performing proof of concepts/prototypes (9%);
• Designing, configuring and customizing Enterprise Customer Relationship Management applications such as Siebel or Salesforce for business needs (typically, design/coding, design/code reviews and unit testing) (5%);
• Integrating Siebel or Salesforce Customer Relationship Management with other systems such as New York State of Health, MAXe and Oracle Knowledge Management through web service and iFrames (5%);
• Supporting Project Manager in planning activities including effort estimation, tasks/assignments, risk identification, daily and weekly status reporting (5%);
• Creating and monitoring JIRA/IT tickets for defects, deployments and other maintenance activities (1%);
• Communicating/collaborating with Operations, System Integration Testing, User Acceptance Testing teams and other stake holders including third party vendors (5%);
• Conducting daily SCRUM meetings, reviewing progress, discussing and prioritizing work/assignments (5%);
• Supporting Production, System Integration Testing, User Acceptance Testing, Regression and Training environments for monitoring, troubleshooting and deployment activities (5%);
• Creating/maintaining Siebel or Salesforce Customer Relationship Management playbook/knowledge base for typical technical issue/solutions (5%);
• Responsible for managing the overall development lifecycle of the assigned software application (5%);
• Working with the development resources to design and develop software solutions based on requirements to ensure functionally sound products are designed properly (5%);
• Collaborating with different functional groups, including Operations, Business Analyst, System Analyst, Testing and Project Management Office on the definition and prioritization of the requested solution (5%);
• Managing and executing according to established project plans and delivery timelines (5%);
• Managing performance metrics and demonstrating continuous improvement in containing defects found in production (5%);
• Contributing to the technical and process innovation of the engineering department as a whole (5%);
• Providing mentoring and guidance to development resources (5%);
• Working on Siebel modules of small to large scope (2%);
• Participating in analysis, design, data modeling, coding, testing, and debugging of software and configuration anomalies (2%);
• Supporting and troubleshooting existing Seibel applications (2%);
• Handling user acceptance testing (2%);
• Producing clear and technical documentation (2%).
II: Education and Experience Required:
• Bachelor's Degree in Computer Science or Computer Engineering plus 8 y...
....Read more...
Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:54
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:54
-
Job Description
Essential Duties and Responsibilities:
- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.
- Ensure established goals and objectives support the overall project strategies.
- Oversee all project administrative operations including budget, financial controls, and human resources.
- Plan, develop, and schedule priorities for achieving operational and performance goals.
- Review management, productivity, and financial reports and studies to ensure program objectives are met.
- Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance.
- Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance.
- Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels.
- Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across all strategic initiatives.
- Ensure comprehensive management of defined initiatives that include monitoring of the budget, schedule, resource availability, and organizational alignment.
- Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches, whitepapers, and concept development.
- Lead large, complex, multi-functional programs with responsibility for operational performance, financial results, and client satisfaction.
- Direct multiple workstreams, departments, and leadership teams to ensure alignment with organizational goals and contractual obligations.
- Establish governance structures and performance management frameworks that drive accountability and consistent execution.
- Translate organizational strategy into actionable plans and measurable outcomes.
- Serve as the primary contact and trusted partner for clients, and key stakeholders.
- Build and maintain strong client relationships through proactive communication, responsiveness, and strategic partnership.
- Lead executive-level discussions related to performance, risk management, service delivery, and business growth opportunities.
- Manage escalated client issues and develop effective resolutions that preserve relationships and contractual commitments.
- Ensure alignment between client expectations, contractual obligations, operational performance, and organizational objectives.
- Foster a culture of accountability, engagement, inclusion, innovation, and continuous improvement.
- Provide coaching and development opportunities to strengthen leadership capabilities and succession readiness.
- Establish clear performance expectati...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:53
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:52
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:51
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Provides subject matter proficiency for work described in the task.
- Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
- Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
- Must have experience deploying, managing, and operating workloads on AWS as well as implementing security controls and compliance requirements.
- Familiarity with using both the AWS Management Console and the AWS Command Line Interface (CLI).
- Understanding of the AWS Well-Architected Framework as well as AWS networking and security services
Job-Specific Minimum Requirements:
- Requires expertise in a specialty area.
Preferred candidate will have proficiency in AWS tools such as: Kubernetes, EKS, Diode, Lambda etc.
(not all inclusive) orchestrated/deployed in a cloud environment.
Qualifications:
- At least ten (10) years of overall experience in one or more of the functional areas listed below.
- A bachelor's degree in related field desired.
A bachelor's degree in a related field may substitute for two (2) years of experience.
A master's degree may substitute for an additional two (2) years of experience.
- 10 years IT systems administrative experience with both Microsoft and Linux platforms.
Proficient understanding of maintenance (patching, STIG, and upgrade processes) on AWS cloud infrastructure.
- Demonstrated experience and/or training in system administration related to ability to manage and operate workloads on AWS systems.
- Demonstrated experience in system administration support and management related to Amazon EKS.
- Demonstrated experience in system administration and supporting development and test teams in AWS and along with an applied understanding of Kubernetes and traditional RHEL servers.
- Kubernetes CKA certification and/or training and two years applied experience on containerized platforms
- A senior level AWS Cloud Systems Operations Administrator should have at least three (3) of the following Trainings or Certifications below and at least two (2) years applied experience with Container Orchestration and/or application deployment.
Four (4) years proven relevant experience may be substituted as applicable to each certification.
- AWS Cloud Practitioner (Foundational)
- AWS SysOps Administrator (Associate)- Kubernetes and Cloud Native Associate (KCNA)- Certified Kubernetes Administrator (CKA)
- Red Hat Certified Engineer (RHCE)
#techjobs #clearance #DODAIRFORCE-CYBER
Minimum Requirements
TCS221, T5, Band 8
#HotJobs0804LI #HotJobs0804FB #HotJobs0804X #HotJobs0804TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer.
We e...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:50
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified Syste...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:50
-
Essential Duties and Responsibilities:
- Foster strong customer relationships, monitoring their engagement and progress.
- Collaborate regularly with customers to attain program goals and sustain eligibility for services.
- Conduct workshops and deliver various training services to customers.
- Demonstrate substantial program knowledge, assisting customers through multiple phases of the application process, from enrollment to benefit allocation.
- Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
- Follow up with customers to ensure their needs are met and address any queries or concerns.
- Collaborate with team members, providing expertise and assistance in resolving participant issues.
- Maintain accurate and timely case notes for all customer interactions and document related activities.
- Share updates on outreach and engagement efforts with project staff.
- Report identified barriers hindering customer engagement with the Provider to project staff.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements
- Reliable transportation and valid automobile insurance
- Valid CA Driver's License
- Knowledge of the local community
- Willing and able to travel throughout surrounding counties as needed
- Mileage reimbursed for travel to locations outside of your assigned central location in Santa Cruz
- Fluency in threshold languages (English and Spanish)
- Six months of customer service experience
- Presentation and/or public speaking experience (teaching, marketing, cold-call, community outreach and education, or public relations experience) preferred
- Experience working with low-income and diverse populations preferred
#CAHCO #LI-Onsite #TrendingJobs #HotJobs0630LI #HotJobs0630FB #HotJobs0630X #HotJobs0630TH #TrendingJobs #c0rejobs #CoreCSR
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insuranc...
....Read more...
Type: Permanent Location: Santa Cruz, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:49
-
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree.
Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:48
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 1 year of clinical experience required
-Minimum two (2) years of post graduate nursing experience
Preferred Requirements
-Experience in long term care or home health care
-Experience with OASIS or MDS
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
*Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
*Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
30.00
Maximum Salary
$
35.00
*
....Read more...
Type: Permanent Location: Brunswick, US-ME
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:48
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 1 year of clinical experience required
-Minimum two (2) years of post graduate nursing experience
Preferred Requirements
-Experience in long term care or home health care
-Experience with OASIS or MDS
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
*Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
*Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
30.00
Maximum Salary
$
35.00
*
....Read more...
Type: Permanent Location: Cumberland Center, US-ME
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:47
-
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree.
Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:46
-
Essential Duties and Responsibilities:
- Develop project scope statements.
- Provide leadership of Work Breakdown Structure (WBS) session to identify specific project deliverables and defining accountability per unit.
- Ensure business requirements and tasks are identified to create a detailed MS Project schedule.
- Manage the identified project deliverables for completion by ensuring accountability per participating unit.
- Develop and monitor risk plans to ensure mitigation strategies are in place and being executed.
- Prepare and deliver project status reports to stakeholders.
- Recommend changes to policies and establish procedures.
- Monitor and facilitate the tracking and resolution of issues impacting the project.
- Perform other duties as assigned.
Minimum Requirements
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience
Preferred Experience:
- Prior management experience
- Experience in large-scale program transitions or start-ups
- Prior experience working with underserved or diverse communities
- Prior experience working within public assistance funding specifically in areas of childcare and vouchers
- Familiarity with procurement and subcontract negotiation processes
- Background in audit/compliance tracking (e.g., RTMs, SLA monitoring)
#LI-Onsite #HotJobs0609LI #HotJobs0609FB #HotJobs0609X #HotJobs0609TH #TrendingJobs #HotJobs0616LI #HotJobs0616FB #HotJobs0616X #HotJobs0616TH #c0rejobs #CoreAdm
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:46
-
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree.
Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:45
-
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree.
Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:45
-
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree.
Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:44
-
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree.
Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:43
-
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree.
Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 13:57:43
