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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Canandaigua, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:36
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: Oceanside, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:35
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If you are customer focused, enjoy building relationships, and providing financial advice to Government clients, then a role as a Business Relationship Manager Senior Government is for you.
As a Business Relationship Manager (BRM) Senior Government in Business Banking, you'll manage existing client relationships and develop new business strategies focused on client selection.
You'll provide an outstanding client experience, and maintain adherence to the regulatory, legal, and risk management frameworks unique to these client segments.
Job Responsibilities
* Build collaborative internal and external relationships to provide the best in client advice and service, develop the business to ensure a seamless experience for the client who has multiple products and services
* Serve as a trusted advisor to the client in delivering comprehensive and customized business banking products and solutions tailored to the financial needs and circumstances of Government clients
* Manage a portfolio of clients; grow portfolio by prospecting for new clients and deepening relationships with existing clients
* Manage credit opportunities within assigned portfolio up to $40 million
* Utilize extensive referral networks and centers of influence to identify and pursue potential new clients, looking for ways to cultivate a long-term relationship
* Build relationships by calling on existing clients to truly understand their organizations/institutions and analyze product and service growth opportunities and ensure profitability of Government Not-for-Profit portfolio
* Protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 8 years' experience in business banking relationship management role or related business lending experience
* Bachelor's degree in Finance or related field, or equivalent work experience
* Knowledge of the unique requirements, laws, regulations, and risk management for Government Not-for-Profit client base; familiarity with the formal Request For Proposal process and due diligence
* Able to identify innovative solutions to best serve client and/or manage risk
* Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches segment trends and outcomes to anticipate client needs and present proactive solutions
* Strong current business network; viewed as a leader in community organizations such as Chambers of Commerce, Non-Profit boards
Preferred qualifications, capabilities, and skills
* Expert knowledge of business, credit underwriting with commercial credit training.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:34
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JP Morgan Investment Management has an immediate need for a Securitized Private Credit Analyst in its Global Fixed Income, Currency, and Commodities Group.
The position is part of the firm's Global Securitized Credit team, which collectively manages the firm's investments in Asset-Backed Securities, Collateralized Loan Obligations, Commercial Mortgage-Backed Securities, Non-Agency Residential Mortgage-Backed Securities, and Asset-Backed Commercial Paper across several strategies.
This person will help manage internal and external relationships involved in the investment and underwriting process including identifying investment opportunities across the Securitized Credit/Asset Based Finance space, across all securitized credit sectors.
This person will be a key member of the investment team, working closely with the Private Credit Portfolio Managers and the Investment Committee on underwriting, due diligence and making relative value investment decisions.
This person will work with team members across functions, including investment research, portfolio management, investment specialists and sales professionals; and will work across the firm to further develop and nurture relationships.
Job Responsibilities
* Help manage and build relationships within and across JPMorgan, issuers, investment bankers, legal and other third party partners
* Work closely with Portfolio Managers and Investment Committee to understand portfolio positioning, investment philosophy, process, credit culture and portfolio construction, and use that understanding to work on and facilitate transaction pipeline
* Be a key member of investment teams, providing market and borrower insights to the investment process, helping drive the timeline and provide feedback along the way
* Participate in the underwriting, structuring, negotiation, pricing and closing of private ABF transactions
+ 3-5+ years of experience in an origination, credit, and/or capital markets role
* Draft credit memorandums and construct credit models for new transactions
* Monitor and produce surveillance reports on the performance of existing transactions in the portfolio
* Analyze collateral performance data and corporate financial statements as part of transaction analysis
Preferred Qualifications, Capabilities and Skills
* Prior experience in buy-side credit investing strongly preferred; or prior experience in investment banking
* Strong understanding of ABF credit and legal terminology, markets, underwriting corporate/securitized credit, including experience in credit and legal documentation and covenant analysis
* Strong communication and organizational skills
* Strong Excel and PowerPoint skills; experience with coding as well as knowledge of Intex and/or Trepp a plus
* Demonstrated team player, with experience working across functions
* Preferred location either Columbus or New York; willingness to travel is important from e...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:33
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We are on the lookout for a talented Senior Associate to join our Commercial Investment Banking Internal Audit team.
This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence!
As a Technology Senior Internal Audit Associate within the Commercial Investment Banking Internal Audit Team, you will execute the annual audit plan, participate in audit engagements by performing audit testing, and participate in various continuous monitoring efforts.
Job Responsibilities
* Participate on technology audit engagements, from planning to reporting, and produce quality deliverables to both department and professional standards, while ensuring audits are completed timely and within budget.
* Work closely with global Audit colleagues in the early identification of emerging control issues, and report them in a timely manner to Audit management and business stakeholders
* Partner with stakeholders, business management, other control groups (i.e.
risk management, compliance, fraud prevention), external auditors, and regulators, establishing strong working relationships while maintaining independence
* Finalize audit findings and use judgment to provide an overall opinion on the control environment by developing recommendations to strengthen internal controls
* Communicate audit findings to management, and identify opportunities for improvement in the design and effectiveness of key controls
* Stay up-to-date with evolving industry/regulatory changes impacting the business and participate in appropriate control forums
* Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Recognize the confidential nature of Internal Audit communications and access to information; exercise discipline in protecting the confidentiality and security of information in accordance with firm policy
Required Qualifications, Skills and Capabilities
* Bachelor's degree in Technology (or relevant experience)
* Extensive internal or external technology auditing experience, or relevant technology risk and control management experience.
* Understanding of internal control concepts, with proven ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.
* Strong analytical skills, particularly in regard to assessing the probability and impact of an internal control weakness
* Excellent written, verbal, and presentation skills; adept at presenting complex and sensitive issues to senior management and strong interpersonal and influencing skills, with the ability to establish credibility and build partnerships with senior business and control partners
* Enthusiastic and self-motivated, with a keen interest in learning; effective under pressure and willing to take personal responsibility/acco...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Levittown, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Marlton, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:31
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DESCRIPTION:
Duties: Design and develop scalable and resilient systems to support iterative improvements for product teams.
Execute software solutions through design, development, and technical troubleshooting.
Create secure and high-quality production code and maintain algorithms that synchronize with system requirements.
Produce architecture and design artifacts for applications while ensuring compliance with design constraints.
Gather, analyze, and synthesize data to develop visualizations and reporting for continuous improvement of applications and systems.
Identify problems and patterns in data to drive enhancements in coding practices and system architecture.
Contribute to software engineering communities of practice and initiatives exploring emerging technologies.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Software Engineering or related field of study plus five (5) years of experience in the job offered or as Software Engineer, Computer Programmer, IT Consultant, or related occupation.
The employer will alternatively accept a Master's degree in Computer Engineering, Computer Science, Software Engineering or related field of study plus three (3) years of experience in the job offered or as Software Engineer, Computer Programmer, IT Consultant, or related occupation.
Skills Required: This position requires three (3) years of experience with the following: Designing data-driven insights and analytics, data warehousing, data migration, and batch processing in ETL using Microsoft SSIS; Designing and building web applications using MVC architecture, ASP.NET, and MS SQL; Developing microservices that deploy as REST APIs using Microsoft .NET and Java in a public cloud environment.
This position requires two (2) years of experience with the following: Processing data by collaborating with the source of records team to understand data quality, data validations, and PI data compliance; Improving application reliability using enhancement practices including disaster recovery plans, backups, application repaves, and database restoration.
This position requires any amount of experience with the following: Configuring infrastructure alerting and monitoring for performance using enterprise tools including Dynatrace, Netcool, SolarWinds, and Splunk; Performing risk analysis and closing risk breaks in applications and infrastructure through remediation and code fixes; Building applications using JSON and XML formatted data files or service payloads for data transfer; Performing data manipulation, data structuring, data flow design, and query optimization using tools such as SQL Server Management Studio or pgAdmin; Performing software service delivery including incident, change, problem, and release management using Confluence, JIRA, ServiceNow, and SharePoint; Identifying technical risks and planning contingency or mitigation actions on project deliverables while monitoring...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:31
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Job Description
As Counterparty Risk Americas - Managing Director, within Risk Management and Compliance Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
Counterparty Risk consists of the Counterparty Credit Risk and the Central Counterparty (CCP) groups within Wholesale Credit Risk, which cover OTC Derivatives (cleared and non-cleared), Futures and Options, Securities financing and Securities Prime Services and CCPs.
Overall group responsibilities include, but are not limited to Counterparty Risk Measurement, Monitoring (and escalating as appropriate) of those risks/exposures, Ad hoc risk investigations and analyses for credit officers, sales and senior management, Assessment of CSA terms adequacy, Assessment of initial margin requirements including corresponding eligible collateral and valuations where applicable, Ownership and maintenance of all credit exposure metrics (continuous adequacy assessment), All related exposure calculation/reporting engines and their development agendas and priorities, and Credit Capital & CCAR/ICAAP related exposure & collateral stress testing.
Job Responsibilities
* Supporting the global head of Counterparty Risk in the following areas:
+ Overseeing Counterparty Credit Risk client coverage in the Americas across Prime Brokerage, Cleared and Bilateral derivatives and securities financing positions
+ Managing and steering the strategy for the various Counterparty Risk coverage development projects and project working groups
+ Acting as an SME on Counterparty Risk topics to regulators, senior management, partners in Risk, Front Office and other stakeholders.
+ Acting as main point of contact between Counterparty Risk and Central Counterparty Risk and other key areas of the firm eg.
Market Risk, Credit Risk, Liquidity Risk, Capital, Treasury and Risk and Business partners in AWM, CIB and CCB
+ Driving the People and Diversity agenda for Counterparty Risk
Required qualifications, capabilities and skills
* 15+ years of relevant management experience in Risk incl.
market, credit, liquidity risk
* Strong and broad proven working experience in risk management across different groups and LOBs and across multiple asset classes.
* Proven ability to work cross-lob and interact with senior management and /or regulators
* Proven work experience in Derivatives, Structured Finance, Securities and Financing activities across asset classes
* Proven experience interacting with regulators
* Proven experience in managing stress testing (CCRA...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:30
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Business/Program: JPMorganChase Workplace Solutions
Job Title: Quality Assurance Specialist - Workplace Solutions Service Desk
Location: Columbus, Ohio (onsite)
Employment Type: Full-time
Reporting To: Service Desk Manager (or designated Team Leader/Manager)
Job Family: Operations / Service Desk / Quality Assurance
Role Summary: Individual Contributor
Who We Are
JPMorganChase Workplace Solutions is a leading provider of equity compensation management solutions, offering stock plan administration software, expert support services, and integrated financial reporting tools to corporate clients and their employees worldwide.
Hundreds of companies-from startups to large enterprises-choose Workplace Solutions for simplicity, agility, and value.
Our values include: Client Driven, Innovative, Team Focused, Problem Solvers, and Process Driven (Agile/Scrum).
Role Overview / Purpose
We are seeking a self-driven, customer-focused Quality Assurance Specialist to join the JPMorganChase Workplace Solutions Service Desk team in Columbus, Ohio.
This role is responsible for assessing and improving the quality and consistency of participant support delivered by Service Desk Analysts.
The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service performance, and adherence to policies and procedures.
This individual will help develop, implement, and continuously improve Service Desk quality processes, and will recommend enhancements to training and knowledge materials to improve the overall participant experience.
Key Responsibilities
* Participate in the design and maintenance of call and ticket monitoring formats, scorecards, and quality standards.
* Perform call and ticket monitoring; provide trend analysis and insights to Service Desk Team Leaders and Managers.
* Identify and escalate system issues impacting participant experience and operational outcomes.
* Identify and escalate procedural trends and recurring defects; recommend corrective actions.
* Partner with the Knowledge Manager to:
+ Request updates to existing Knowledge Articles when gaps are identified.
+ Request creation of new Knowledge Articles to address recurring issues or new processes.
* Use the quality monitoring/data management system to compile and track performance at individual and team levels.
* Provide actionable insights to internal support groups, including ad-hoc call/ticket reviews when requested.
* Coordinate and facilitate calibration sessions to align evaluation standards across leaders and QA.
* Deliver structured feedback to Team Leads and Managers; provide coaching sessions to Service Desk Analysts as needed.
* Prepare, analyze, and deliver quality KPI reporting (recurring themes, quality drivers, coaching outcomes, etc.).
Required Qualifications
* 2-3 years of experience in a Call Center and/or Se...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:30
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:29
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Edina, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Hartville, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:28
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Klamath Falls, US-OR
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:27
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Port Orchard, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:27
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exci...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Maple Grove, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:25
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Join our Human Resources and Employee Experience Chief Data Office, where you will strengthen the firm's data management capabilities and governance.
You will partner with Business Controls and Workforce Technology teams to advance consistent data stewardship across classification, quality, protection, storage, retention, destruction, use, and privacy.
Our team values innovation and continuous improvement to deliver trusted data for decision-making while meeting policy and regulatory obligations.
In this role, you will help improve our data risk posture and operational resilience by embedding scalable governance frameworks and controls.
As a Data Governance Lead - Human Resources in Human Resources and Employee Experience Chief Data Office, you will drive governance across key HR data domains and help ensure data is managed responsibly and consistently.
You will support subject matter experts and partners to implement data management frameworks, procedures, and training.
You will use metrics and control insights to prioritize remediation that improves data quality and strengthens controls.
You will communicate risks and progress to senior stakeholders and governance forums.
Job Responsibilities
* Implement and operationalize data management frameworks, procedures, and training programs to embed best practices across HR data domains.
* Develop and present governance materials and insights to senior leadership and risk management councils to enable informed decisions and proactive risk mitigation.
* Analyze data risk management metrics, Chief Data Office operational metrics, and technology control procedures to develop remediation strategies that improve data quality and control effectiveness.
* Monitor data management processes, controls, and policies and implement enhancements based on performance indicators, regulatory requirements, and evolving standards.
* Expand operational metrics and streamline governance frameworks to support scalable and sustainable data management practices.
* Prepare and aggregate evidence for data management audits, regulatory examinations, and operational risk reviews to support readiness and compliance.
* Partner with Legal, Compliance, Risk, and Control functions to meet regulatory expectations and data governance standards and escalate key risks and issues to appropriate governance bodies.
* Lead the HR Data Ownership Program by fostering accountability, stewardship, and clear ownership, and by maintaining data owner training and education materials.
Required Qualifications.
Capabilities, and Skills
* Proven experience leading data governance, compliance, and controls programs within a complex, regulated financial services environment.
* Exceptional communication and stakeholder management skills, with experience engaging senior leadership and cross-functional partners including Legal, Compliance, and Risk teams.
* Demonstrated ability to translate data r...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:25
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Midland, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:24
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JPMorganChase is seeking an Executive Director to join Firmwide & Corporate Communications, focused on business resiliency, incident response, crisis management and security communications.
In this role, you will help define how the firm communicates before, during and after disruptive events-protecting our people, supporting business continuity, preserving trust and enabling leaders and employees to navigate uncertainty with clarity.
As a Head of Resiliency and Security within Corporate Communications you will operate confidently across complex, time-sensitive and high-stakes issues.
You will partner closely with leaders and stakeholders across multiple functions, regional teams and line-of business communications to drive clear, timely and coordinated strategies that support the firm's response to incidents, operational disruption and emerging risk.
As a highly collaborative, strong writer whom is calm under pressure and an effective adviser to senior leaders-you will be able to assess risk quickly, translate complexity into practical guidance and align stakeholders across a global, matrixed organization.
Job responsibilities
• Lead corporate, internal firmwide communications strategy for resiliency, incidents, crises and security-related matters that may impact employees, operations, workplaces or reputation.
• Serve as a senior counselor to key partners (e.g., Global Security, Global Real Estate, HR, Technology), shaping decisions and messaging in fast-moving environments.
• Direct communications through disruptive events, balancing speed, accuracy, judgment and care as facts evolve.
• Develop executive-ready communications and materials for internal and external audiences (e.g., employee updates, executive messages, talking points, Q&As, holding statements, manager guidance, intranet and stakeholder content).
• Establish and maintain crisis-readiness infrastructure, including playbooks, templates, escalation paths and scenario-based messaging to enable consistent, rapid activation.
• Coordinate across communications and control partners to ensure alignment, accuracy, approvals and localized execution with firmwide consistency.
Required qualifications, capabilities, and skills:
• 10+ years in corporate communications, crisis/issues management, internal communications, public affairs or related disciplines, with significant senior advisory experience.
• Track record supporting complex, regulated or high-stakes environments (e.g., financial services, government, security/emergency management, risk, technology, operations, legal, professional services).
• Demonstrated ability to advise senior executives and influence outcomes across a matrix with multiple stakeholders and approval points.
• Exceptional writing and message-development skills; able to simplify technical/operational topics into clear, employee-centered communications without amplifying concern
.
• Strong judgment and discretion handling confide...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:23
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Join the Product Controller team within Frosch Travel to partner with Financial Control to ensure accurate and timely P&L, balance sheet, and cash flow reporting, and to execute disciplined month-end close procedures.
Frosch Travel is a high-touch travel agency acquired by JPMorganChase in mid-2022 as part of the creation of Chase Travel.
The business includes approximately 1,500 Independent Travel Agents, W-2 Travel Agents, and a broad base of operations and accounting professionals.
As Frosch continues to integrate operationally and financially, we need a strong accounting and analytical teammate to complement the existing team.
As a Senior Associate in the Product Controller team, you will strengthen controls, deliver high-quality analysis, and support the integration of Frosch Travel into the Chase Travel operating and financial infrastructure.
Job Responsibilities
* Assist with the month-end close and full financial statement reporting (P&L, balance sheet, cash flow).
* Produce, consolidate, and analyze daily, monthly, and year-to-date P&L results; provide insightful variance analysis.
* Prepare balance sheet substantiation and support reconciliations (e.g., accruals, deferred revenue, intercompany).
* Deliver detailed analytical reporting to business managers and senior finance leadership.
* Partner across finance, operations, and technology to design and implement robust controls and support new business initiatives.
* Coordinate with front- and back-office teams to resolve control and reporting issues accurately and on time.
* Serve as an analytical and project resource for product control, including migration of workstreams into JPMC infrastructure.
* Handle ad-hoc requests and special analyses in a fast-moving environment.
Required qualifications, capabilities and skills
* 4+ years in Product Control, Financial Control, or Accounting.
* Demonstrated experience with P&L reporting and month-end close processes.
* ERP experience (e.g., Oracle, SAP) and strong general ledger familiarity.
* Bachelor's degree in Accounting or Finance.
* Strong analytical skills, attention to detail, and a controls-first mindset with a focus on process improvement.
* Excellent written and verbal communication skills; ability to build strong working relationships.
* Proven ability to multitask, prioritize, and deliver under tight deadlines.
* Advanced Excel skills (data analysis, reconciliations, modeling).
* Team-oriented, collaborative approach.
Preferred qualifications, capabilities and skills
* Proactively learns, asks thoughtful questions, and seeks context while driving tasks to completion and anticipates next steps.
* Effective stakeholder management-provides clear status updates and responds promptly.
* Ability to switch seamlessly between discussion and execution across multiple projects.
* Creates neat, easy-to-understand spreadsheets others...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Chandler, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:19
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Chandler, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-28 08:46:18