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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Daly City, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-15 11:05:02
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As a Market Data Category Lead in Global Supplier Services, you will lead Sourcing and Supplier Management activities across Market Data and related service categories, helping to deliver value, manage risk, and support business objectives.
You will work closely with stakeholders across the firm to develop sourcing strategies, negotiate commercial agreements, and ensure effective governance of third-party relationships.
You will provide direct people leadership, coaching, and development for a team of sourcing professionals, and oversee prioritization, execution, and performance across the team while fostering a collaborative and high-performing culture.
You will be responsible for management of team members located across Jersey City, Warsaw, and Bangalore.
Job Responsibilities
* Provide direct leadership, coaching, and development for a team of sourcing professionals across Jersey City, Warsaw, or Bangalore.
* Manage team performance, workload prioritization, capacity planning, and resource allocation to support business objectives.
* Lead strategic supplier negotiations and category initiatives across the Market Data portfolio.
* Partner with stakeholders to deliver commercial value, risk management, and operational excellence.
* Support the Category Director in driving team strategy, execution, and talent development.
* Foster a high-performing, collaborative team culture focused on accountability, continuous improvement, and results.
Required qualifications, capabilities, and skills
* 5+ years of Market Data Services experience.
* Extensive Sourcing and process knowledge.
* Strong written and verbal communication, interpersonal skills, and judgment , with the ability to manage multiple priorities and deliver under deadlines
* Ability to work effectively across regions and with all levels of management.
* Client management and relationship management skills.
* Strong financial analysis skills and experience conducting cost/spend analysis.
* Advanced proficiency with Microsoft Office , especially advanced Excel, plus Ariba procurement tool.
* Understanding of legal contracts and Service Level Agreements (SLAs) and the ability to support contract development and compliance.
* Experience working with third-party providers in a Financial Services context.
Preferred qualifications, capabilities, and skills
* Category/spend management experience (managing a market facing category)
* Project management experience delivering complex initiatives.
* Strong knowledge of ARIBA and contract drafting
* Proven track record of broad, strategic thinking in a Sourcing or Vendor Management role
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our hi...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-15 11:05:01
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JPMorganChase is on a mission to deliver a first-class employee experience to find, keep and grow the right talent to drive our business for today and tomorrow.
We believe the employee experience is the sum of every interaction an employee has with the firm, and we are committed to building these experiences and journeys with the employee at the center.
Our global change and readiness team partners with teams across the firm who are building and improving all employee experiences to help the firm prepare and adopt big changes while navigating everyday workforce activities.
As a senior Change Management Lead in Employee Experience (EX) and HR functions you will help us successfully navigate the integration and improvement of our experiences.
Job responsibilities
• Lead change & readiness for one or more products and/or a Portfolio; know your product(s) and be an expert in the customer experience (the problems/opportunities, desired outcomes, data/metrics, servicing model, feedback, etc.)
• Build & manage integrated change plan, coordinating with Comms, Content, Learning, etc.
• Be in lock step with your aligned Product Manager(s) and Functions; actively understand and provide input into prioritization of the product roadmap and scope of technology enhancements, improvements, and other change initiatives
• Deliver all elements of change and readiness work, managing the team to ensure activities are completed effectively and efficiently, working with readiness partners and socializing with key senior leaders and other stakeholders along the way
• Knowledge-share across our community to help mitigate cross-impacts, risks and gaps
• Lead EX and HR Readiness (e.g., cross-product, Int'l, Servicing, Advisory)
• Maintain high performing team of change experts to support Product Line(s), Segments, and Delivery teams priorities/BOW
• Understand market trends, research and drive innovations / new ways of working
• Lead across multiple feature areas, Global experiences, Segment/Delivery Lead(s) & firmwide / cross Domain Initiative(s)
Required qualifications, capabilities and skills
• 10+ years of experience within an organization or consulting firm, supporting and leading change management and communication efforts, providing consulting or strategy expertise on cross-business and/or global initiatives; able to lead teams and through influencing
• Partner-oriented and data driven, able to ask questions, work on multiple tasks in parallel and connect dots - delivering fresh ideas and flawless execution
• Able to synthesize information clearly and concisely, tailoring communications and resources to effectively meet the needs of customers and stakeholders
• Drive action, progress, and results as well as collective unity and team spirit; always considers diverse perspectives to get the best outcome
• Execute diligently and efficiently even under tight time constraints; consistently overcome obstacles to completion, raising issue...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-15 11:05:01
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Boca Raton, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-15 11:05:00
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Step into a pivotal role at JPMorganChase, where your expertise in risk management and compliance will shape the future of our operations.
You'll have the opportunity to grow your career while making a significant impact on our Consumer Banking business.
Join a team that values innovation, collaboration, and continuous improvement.
As an Executive Director Control Manager within the Consumer Banking Product organization of Consumer and Community Banking (CCB), you will be responsible for leading a team of Control Managers to build out an enhanced control framework which supports a continuous and integrated approach to risk assessment for our next generation deposit platform.
Additionally, you will ensure the team is performing top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job responsibilities:
* Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks
* Oversee the execution of operational plans and strategic projects, ensuring alignment with broader functional and organizational strategy.
* Forge strong partnerships with internal stakeholders, driving open communication and collaboration to uphold integrity and achieve strategic milestones
* Inspire and guide a diverse team of Control Managers, cultivating a culture of innovation, operational excellence, and alignment with the organizational vision
* Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment
* Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats
Required qualifications, capabilities, and skills:
* 10+ years of experience in financial services, with demonstrated expertise in controls, audit, quality assurance, or operational risk management.
* Strong expertise in risk and control frameworks, with a track record of making independent risk-based decisions in complex situations and advising senior stakeholders across Legal, Compliance, Audit, and Risk with sophisticated understanding of the regulatory landscape.
* Experienced people leader with a history of building and developing high-performing teams, setting strategic direction and operating cadence aligned to business priorities, and delivering results through timely coaching and performance management.
* Proven expertise designing and executing change management strategies for complex, large-scale initiatives, with a track record of driving adoption, minimizing disruption, and leading diverse stakeholder groups through organizational transformation.
* Ability to persuade and align stakeholders in complex, high-stakes scenarios, with expert-level skill in constructing data-driven arguments, navigating negotiations, and building influential cross-functiona...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-15 11:05:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Lincoln, US-NE
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:59
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:58
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Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Credit Card CX, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred qualifications, capabilities, and skills
* Interest in developing design systems with clear and scalable guidelines and rules
* Comfort in having difficult design discussions, listenin...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:58
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Our Global Technology (GT) group is a world-class technology team of 65,000+ technologists across 14 global hubs, backed by a $20B+ annual investment in technology.
We employ an innovative, disciplined and business-focused approach to design, build and deploy everything from enterprise technology initiatives to innovations in Agentic / Generative AI, electronic payments, cybersecurity, machine learning, and cloud development.
Within GT, the Global Technology Strategy team operates as an internal management consulting group under the Global Strategy team, working closely with the GT Executive Team to drive technology strategy and enable innovation across the firm.
Our goal is to lead the creation of strategies and plans that define how technology should be utilized to enable the organization's overall business strategy, including in areas such as AI, Public Cloud Adoption, Quantum technology, Data strategy, and Employee and Customer Experience.
Our investment in technology enables us to hire people who create innovative solutions that will not only transform the financial services industry, but also change the world.
As an Executive Director on the Global Technology Strategy team, you will lead project teams in solving complex problems and implementation issues critical to the company, work closely with senior leaders across GT and JPMorgan Chase, and own a portfolio of key strategic initiatives to evaluate the firmwide view on technology strategy.
Job Responsibilities
* Own initiatives/projects to solve diverse, complex problems at the forefront of the industry and considered high priority to Global Technology Leadership (e.g., modernization, AI, data, cloud), including restructuring businesses and enhancing organizational design to improve effectiveness
* Act as a trusted advisor and thought leader for GT senior leaders, and collaborate with teams across Global Technology as well as other Businesses and functional areas
* Frame the problems that the organization should be working on, bringing clarity and a defensible direction to the firm's most complex, consequential and politically charged decisions
* Monitor industry trends and apply industry-leading practices to evaluate the firmwide view on technology strategy
* Scope and direct strategic thinking and problem-solving approach for project teams; develop team members and junior managers
* Guide and mentor team members on professional development, including technology / tools upskilling.
career advice, and communications
Required Qualifications, Capabilities, and Skills
* 10+ years of business and technology strategy experience with hands-on delivery of complex solutions and ownership of global execution
* Undergraduate or graduate degree in a relevant field
* Demonstrated experience leading implementation of large-scale technology solutions across a global, multi-region organization
* Proven success leading firmwide transformation initia...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:57
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Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
You will bridge product vision, technical architecture, and delivery execution, ensuring our platform is designed for scale, configurability, and speed.
With a product-first mindset, deep technical fluency, and the ability to architect service-oriented and rule-based solutions that adapt to complex, cross-Line Of Business (LOB) regulatory requirements.
You will collaborate closely with Product Owners, Product Design Leads, Risk, Compliance, and Business stakeholders to define platform capabilities, drive modernization initiatives, and establish reusable enablers that accelerate delivery across the enterprise.
As a Product Director in Client onboarding and documents platform, you lead innovation through the development of products and features that delight customers.
As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
If you think in terms of customer journeys, API contracts, Agentic AI and business rules as first-class citizens-and can translate that into scalable architecture-this role is for you.
Job responsibilities
* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
* Owns product performance and is accountable for investing in enhancements to achieve business objectives
* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
* Own and evolve the technical product vision and roadmap, focusing on clear value propositions and reusable platform capabilities
* Champion a "build once, configure everywhere" philosophy, designing features for reuse and leveraging asynchronous events
* Design and govern service-oriented, rule-driven architectures with clear domain boundaries, API contracts, and event-driven patterns
* Collaborate with cross-functional teams to deliver scalable solutions, translating complex requirements into actionable technical outcomes
* Partner with senior stakeholders to align platform strategy, articulate technical trade-offs, and ensure compliance wit...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:57
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Have an opportunity to help shape how a major Finance organization makes decisions - and grow your career while you do it.
You will combine best-in-class business intelligence with applied artificial intelligence to deliver insights that reach senior leaders.
You will help move the team beyond static dashboards toward natural-language, decision-ready experiences.
This is a high-visibility, hands-on role for a technically strong contributor who wants to build durable solutions and develop their craft.
It begins as an individual contributor position with room to take on increasing scope and technical ownership as the portfolio grows.
As a Data Visualization Sr Associate on the Finance Data & Insights team, you will help deliver executive-grade insights and artificial-intelligence-enabled experiences that help senior Finance leaders make faster, higher-confidence decisions.
You will contribute across the full lifecycle of our visualization and conversational analytics products - from framing the problem and modeling the data to designing the experience, deploying it, and driving adoption.
You will help build guided self-service and natural-language tools that let leaders explore performance drivers, scenarios, and risk-and-return trade-offs in plain language.
You will partner closely with Finance, Product, Data Engineering, and platform teams to keep everything secure, compliant, and production-grade.
Most importantly, you will help translate leadership questions into trusted data products and high-performing experiences.
You will support the modernization of the team's analytics delivery, partnering across Finance, Product, Data Engineering, and platform teams to ensure solutions are secure, compliant, and production-grade.
You will contribute hands-on to the technical translation from leadership questions into governed data products and performant experiences.
Job Responsibilities
* Support the analytics product portfolio for Finance, including backlog, prioritization, and value delivery.
* Design and deliver executive-grade dashboards and narratives in ThoughtSpot, Databricks, and Tableau, aligned to governed metrics and finance definitions.
* Build artificial-intelligence-enabled conversational analytics using Databricks Genie and ThoughtSpot Spotter, including interaction design, evaluation, and monitoring.
* Partner with Data Engineering to help ensure data quality, timeliness, lineage, and scalable architecture, validating semantic models and metric logic hands-on.
* Implement controls suited to a regulated environment, including access controls, privacy-by-design, and alignment to model, data, and operational risk expectations.
* Support adoption through enablement, training, documentation, and measurable usage tracking with clear leadership feedback loops.
* Contribute to senior Finance forums, helping frame insights, drivers, and recommended actions concisely.
* Follow technical and delivery sta...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:56
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Federal Deposit Insurance Act
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this posit...
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Type: Permanent Location: La Jolla, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:55
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Canoga Park, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:55
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Join JPMorganChase and be at the forefront of optimizing our trading operations.
This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses.
Be part of a dynamic team where your expertise and development will drive impactful change and innovation.
As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, ensuring the smooth operation of our trading and portfolio management businesses.
Your work will have a significant impact within your team, contributing to the overall performance of our trading services.
Your responsibilities span from supporting order execution to settlement, ensuring accuracy and efficiency in all trade activities.
You will leverage your developing knowledge of market products and automation technologies to optimize our operating platform.
Your ability to manage change and drive continuous improvement will be developed in this role, as you work to enhance our processes and systems.
With a focus on collaboration, you will build strong relationships with internal stakeholders, while developing your influence and presentation skills to communicate data-driven insights and collaborate in impactful decisions.
Your work will have a direct impact on our team's performance and the achievement of our short-term operational goals.
Job responsibilities
* Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems.
* Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of our trading platform.
* Develop and apply automation technologies to support trade processing, including settlements, profit and loss, and confirmations.
* Participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.
* Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.
Required qualifications, capabilities and skills
* Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.
* Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.
* Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.
* Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.
* Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.
Preferred qualifications, capabilities and skills
* Comprehensive understanding of financial markets, trading instruments, and the over...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:54
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:53
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Join the Strategy and Corporate Development Legal Team to help bring household-name partnerships to life across Consumer & Community Banking, Asset & Wealth Management, and the Private Bank.
You'll lead drafting and negotiation of complex strategic agreements-from payment network and co-branded credit card partnerships to credit card benefits, marketing arrangements, and digital integrations.
Working side-by-side with senior business leaders and cross-functional teams, you'll deliver clear, commercially pragmatic advice at pace and from the earliest stages of deal strategy.
This role offers meaningful visibility, broad collaboration across the Legal department, and the opportunity to shape new customer benefits and go-to-market relationships.
As a Strategic Transactions Attorney on the Strategy and Corporate Development Legal team, you will provide legal counsel on a variety of strategic long-term partnerships across the bank's Consumer and Community Banking, Asset Wealth Management and Private Bank lines of business.
You will draft and negotiate agreements, such as network agreements, co-brand card partnerships, card benefits and marketing arrangements, digital integrations and other types of broad-based strategic partnership agreements with household names.
You will have the opportunity for significant cross-functional and cross-legal department collaboration and will be required to deliver timely, clear, and pragmatic legal advice to the business.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of about 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job responsibilities
* Draft and negotiate agreements for key CCB strategic partnerships and engagements including partnership agreements, embedded benefits agreements, co-brand credit card agreements and issuer agreements with payment networks.
* Provide strategic, commercially pragmatic, and transparent advice to business partners.
* Provide ongoing support and assistance to business partners, other legal teams and functional partners as to contract interpretation.
* Provide early stage \"seat at the table\" strategy and pre-term sheet legal support, including issue-spotting, researching, and appropriately escalating risks and concerns that may exist with any potential deal type.
* Participate in cross line of business initiatives.
* Manage external counsel as...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:53
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Port Charlotte, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:52
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Fort Myers, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:49
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Sarasota, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:47
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Federal Deposit Insurance Act
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this posit...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:47
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Loxahatchee, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:46
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Venice, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:46
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As a Service Design Senior Associate in Consumer Banking Deposits, you will play a pivotal role in shaping end-to-end customer experiences, by leveraging your deep expertise in service design and systems thinking.
As a core contributor participate in the execution of service strategies, designed to serve our customer experiences navigating products and services.
Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences.
Job responsibilities
* Design and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms
* Collaborate with cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity
* Design journey maps, service blueprints, and document processes and touchpoints, and incorporate inclusive design principles for seamless, personalized, and accessible experiences
* Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals
* Demonstrate the value of service design as a strategic partner to stakeholders
* Champion experience-led decision making in ambiguous, fast-moving environments
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in service design, with a focus on end-to-end customer and employee experiences
* Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding
* Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives
* Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts
* Experience in service design, experience design, focusing on end-to-end customer experiences
* Participate in workshops to gather information from customers to understand where improvements can be made along the customer journey
* Demonstrated ability to create visual representations of user journeys, including journey maps, service blueprints, storyboards, wireframes, and prototypes
Preferred qualifications, capabilities, and skills
* Skilled in leading teams to design and facilitate engaging workshops, and in supporting colleagues to effectively present and inspire stakeholders and team members
* Experience with agentic technology, large language models, and the latest services and customer experiences bringing those technologies to market
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:45
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As a Client Account Manager, you will act as a point of contact for daily servicing needs of our clients and develop an understanding of the unique requirements of clients across all asset classes.
You will also partner with Senior Client Account Managers to provide similar support to certain key strategic relationships clients and partner with colleagues in Institutional Sales and Investment Specialists to form a dedicated service team for each assigned client.
Job Responsibilities
* Act as day-to-day client service contact for assigned group of clients, supporting a client advisor and client account manager(s)
* Act as a central point of contact for assigned group of clients for non-investment related activity and proactively manage and develop relationships with those clients
* Manage the onboarding process in tandem with our COM team for account set-up, communication with client and other third parties
* Ensure client impacting regulatory change and business change is communicated to the client and internal stakeholders
* Attend client meetings and events as appropriate (including due diligence meetings)
* Perform all required client service functions including maintenance of client records, coordination of client cash flows, compliance with all internal procedures, verifying eligibility of clients for participation in fund vehicles, and following up with clients on all outstanding invoices
* Work with clients and internal stakeholders to agree mutually acceptable investment management agreements, fees schedules and investment guidelines
* Communicate significant client issues internally and document/escalate as appropriate
* Respond to clients' auditors, consultants, and other third party requests
* Work with RFP Team to provide information and/or responses to prospect questions
* Participate in client impacting business and regulatory driven projects and initiatives
Required qualifications, capabilities, and skills
* Previous experience at an asset management firm; background in client service
* Experience in the asset management industry
* Excellent communication skills (both oral and written)
* Degree level education
* Client focused and able to gain an in-depth understanding of clients' servicing needs
* Highly accurate with good attention to detail
* Ability to multitask to meet deadlines
* Proactive/self-starter
* Flexible/ability to adapt to change
* Influencing skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We of...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:44
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As the Product Director, with the Forecast Automation and Engineering team, you will leverage your techno-functional expertise to design and implement forecasting models that meet business needs and collaborate with cross-functional teams to align on technical solutions with business objectives, ensuring model accuracy and efficiency.
Job Responsibilities:
* Analyze and interpret forecasting processes to design optimized solutions.
* Identify opportunities for process improvements and model enhancements (e.g., connecting upstream/downstream calculators, streamlining code base).
* Collaborate with tech teams, functional partners (P&A, Controllers, Risk), line-of-business partners (Firmwide, Commercial & Investment Bank) and internal stakeholders to align on business and technical requirements.
* Develop and manage a scorecard of metrics to track success in a multi-dimensional way (e.g., time saved, data pipelines automated, control checks enabled).
* Deliver on AI agenda (e.g., agentic solutions that automate forecasting-related activities, AI development for discovery)
* Articulate a product vision and strategy to guide development efforts.
* Develop a strategic roadmap for onboarding models onto cloud-based architecture (e.g., Databricks).
* Leverage JIRA and JIRA Align to align stories, epics, and initiatives to the product roadmap.
Required Qualifications, Capabilities, and Skills:
* Bachelor's degree in Computer Science, Data Science, Business, or related field.
* Proven experience in product management with a focus on data-driven solutions.
* Strong understanding of Databricks architecture and Python coding.
* Experience in developing and executing forecasting models.
* Excellent communication and collaboration skills with cross-functional teams.
* Strategic thinker with the ability to develop comprehensive product roadmaps.
* Strong analytical skills and attention to detail.
Preferred Qualifications, Capabilities, and Skills:
* Background in retail banking products.
* Familiarity with modern front-end technologies and cloud solutions.
* Ability to effectively maximize delivery of business goals and returns on investment.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual ...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-07-15 11:04:44
