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Technical Customer Support Representative (TCSR)
This role reports to the Customer Support Manager.
Salary Range: $27-32/hour.
What You'll Do:
As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system.
Your main goal is to quickly find and fix their technical problems.
You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload.
This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision.
Your Responsibilities:
* Help customers through difficult or emotional situations.
* Respond to customer needs quickly and ask for feedback to improve service.
* Skillfully gather and analyze information to find solutions, working well with others to solve problems.
* Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10).
* Help with assigned projects, sharing updates on progress and changes.
* Finish projects and administrative tasks on time and correctly.
* Follow company policies and procedures.
* Support the company's goals and values.
* Help monitor BeCA calls.
Experience & Education:
* 3 to 5 years of relevant experience.
* An Associate's degree in a technical field or similar training from a two-year college or technical school is required.
A Bachelor's degree is preferred.
* Must have MCP or MCTS certification, and A+ certifications.
Network+ certification is a plus.
* You'll need to complete specific training and certification for our company's software.
* Experience using ticketing software.
* Experience working in a 24/7 environment.
Skills & Knowledge:
* Excellent ability to understand, analyze, troubleshoot, and fix technical problems.
* Strong communication skills, both spoken and written, and good phone manners.
* Solid understanding of Windows 7 Pro, Windows 8, and Windows 10 for desktop support and maintenance.
* Good understanding of Windows Server 2008/2012/2016.
* Experience with computer hardware for servers and workstations.
* Experience supporting network systems, including Microsoft Active Directory, TCP/IP, DNS, DHCP, WINS, anti-virus software setup, Windows Updates, IIS, and Terminal Services.
* Familiarity with database software.
* Able to write clear reports and emails, and communicate effectively with customers and co-workers.
* Skilled in using spreadsheet and word processing software.
Other Requirements:
* Willingness to travel occasionally and work overtime when needed.
* Must have a valid driver's license and passport.
* Must have reliable transportation.
* Maintain a professional attitude, treating everyone with respect, especially when under pressure.
* Be dependable and on time for work, meetings, and appointments.
* Able to carry and lift computer equipment wei...
....Read more...
Type: Permanent Location: Hoffman Estates, US-IL
Salary / Rate: 32.21
Posted: 2026-02-06 07:01:18
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Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle highly confidential information
- Completion of national registration, certification or licensure
Desired
- Any previous comparable ex...
....Read more...
Type: Permanent Location: Bremerton, US-WA
Salary / Rate: 22.765
Posted: 2026-02-06 07:01:18
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Position Summary:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page !
* Retail experience
* Second language (speaking, reading and/or writing)
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Promote trust and respect among associates.
* Create an environment ...
....Read more...
Type: Permanent Location: Saginaw, US-MI
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:17
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:17
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:16
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:16
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:16
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:15
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:15
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:15
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:14
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:14
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:14
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:13
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:13
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:13
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:12
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:12
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:12
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:11
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:11
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:11
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:10
-
1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:10
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1.
Assure SCP delivery and processes adhere to service scope and SubContractor agreement
2.
Oversee meeting of all Target Performance Levels and Quality of assessments, in co-ordination with the TPL Manager
3.
Enable SCPs to achieve monthly volume profile and overall contractual volumes by ensure requisite volumes are flowed through from Maximus Support Centres to SCP, and customer referrals are progressed in a timely manner by SCP
4.
Ensure that Maximus and SCP delivery is complementary.
Build and maintain relationships with the SCPs that foster a collaborative approach, sharing good practice and a ensuring a drive for continuous improvement across all aspects of performance
5.
Support/coach under-performing supply chain partners to improve any aspect of under-performance vs.
expectation, including through the formal Rectification Plan Process
6.
Act as a conduit between Maximus and SCPs, providing regular performance updates, issuing of formal notifications and communications and delivery of responses
7.
Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect
Qualifications & Experience
Essential
* Proven leadership capability with a strong track record as motivator of people operating both physically in teams and remotely
* Demonstratable experience successfully managing a Supply Chain contract/performance
* Track record of successful developing positively Senior Stakeholder relationships
Desirable
* Experience of driving continuous improvement strategies to successful completion
* Demonstrable commercial and financial acumen
Individual Competencies
Essential
* A commitment to the principles and practices of diversity, equity, and inclusion
* Strong customer and performance-focus, able to work to deadlines
* Able to work effectively in a fast-pace, complex, multi stakeholder environment
* Extreme attention to detail
* Strong planning and organisation skills
* Highly effective communicator - verbal, written and visual, able to interact with both internal and external senior stakeholders
* Experienced problem-solver
* Able to analyse and interpret data
Desirable
* Highly confident in the use of Microsoft packages
* Strong conflict manager
Travel requirement
* Occasional travel within Lot (Scotland, North West and Yorkshire)
Key Contacts & Relationships
Internal
* Supply Chain Director
* TPL Manager
* Supply Chain Co-ordinator
* Contract Performance
* FAS Support Centre
* SME PIP
* Head of Quality PIP
* Maximus Supply Chain & Procurement
* Maximus UK Shared Service
External
* Authority
* Supply Chain Partners
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeli...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2026-02-06 07:01:10
