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Description & Requirements
Maximus is seeking an experienced Secure Flight Lead to support a Homeland Security customer.
This role requires an individual with extensive hands-on technical expertise and leadership capabilities to oversee a diverse team managing critical infrastructure and migration efforts.
The Secure Flight Lead will be responsible for ensuring the security, reliability, and efficiency of systems that support national security missions.
This is an on-site position that requires a Secret clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS236, M3, Band 7
Job-Specific Essential Duties and Responsibilities:
- Lead and manage a multidisciplinary technical team (network, RHEL, DevOps, data, Windows, MQ, and Telephony teams) to support and enhance Secure Flight operations.
- Oversee the migration of critical systems, ensuring seamless transition and minimal disruption to operations.
- Provide technical leadership and strategic guidance for system upgrades, enhancements, and performance optimizations.
- Collaborate with internal stakeholders, and external partners to ensure alignment with federal security and compliance requirements.
- Implement and enforce ITIL v4 best practices to improve service management and operational efficiency.
- Ensure compliance with federal agency standards, security policies, and governance frameworks.
- Identify and mitigate risks related to network security, data integrity, and system resilience.
- Develop and maintain documentation, including technical roadmaps, system architecture, and migration plans.
- Other tasks as requested.
Job-Specific Minimum Requirements:
- Active Secret clearance
- Due to contract requirements, only US Citizens can be considered.
Candidates with dual citizenship cannot be considered.
- 12+ years of hands-on technical experience in IT infrastructure or related.
- 4+ years of experience leading a technical team across multiple disciplines, including network, RHEL, DevOps, data, Windows, MQ, and Telephony.
- Experience leading migration efforts, including large-scale system transitions and technology upgrades.
- ITIL v4 certification
- Experience supporting a federal agency in IT operations, security, or infrastructure management.
- Candidates reside within a commutable distance for daily onsite work and on call requirements.
- This contract supports systems that require 24x7x365 uptime.
Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
- Additional tasks to be assigned as needed.
Preferred Skills and Qualifications:
- Recent experience working with DHS agencies such as TSA, CBP, ICE, or CISA.
- Familiarity with federal IT security standards and best practices.
- Strong background in cloud computing, automation, and emerging technologies.
- Certifications such as PMP, CISSP, or AWS Solutions Architect.
#techjobs #clearance #veteransPage #C0...
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Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2025-09-27 09:01:13
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Description & Requirements
At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.
We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
* Comprehensive benefits, including medical/dental/vision, paid time off, and more
* Opportunities for career advancement and professional development
* A collaborative, respectful work environment with supportive leadership and mentorship
Active Secret clearance is strongly preferred.
If you do not already have one, you must be eligible and willing to go through the clearance process.
Essential Duties and Responsibilities:
- Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas.
- May respond to e-mail inquiries.
- Customer service is the primary function.
- Calls are non-routine and require deviation from standard screens, scripts, and procedures.
- Handles situations which may require adaptation of response or extensive research according to customer response.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- May handle escalated and unresolved calls from less experienced representatives.
Job-Specific Essential Duties and Responsibilities:
- Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.
- Reports to the Department head or Team Lead.
- Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.
- Communicate missing case data/information to agencies.
- Prepare and send background investigation notices to agencies when applications don't meet the requirements of federal guidelines.
Job-Specific Minimum Requirements:
- Active Secret clearance is strongly preferred.
If you do not already have one, you must be eligible and willing to go through the clearance process.
- High School diploma or equivalent with 1-3 years of work-related experience
- Ability to go on-site to location within Boyers, PA
Minimum Requirements
- High School diploma or equivalent with 12 months of customer service experience.
- May have additional training or education in area of specialization.
Job-Specific Preferred Skills & Experience:
- 1+ years background investigation CSR experience
- Ability to work as part of a team
- Problem/situation analysis
- Detail oriented
- Ability to meet deadlines
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Type: Permanent Location: Boyers, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:01:04
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Description & Requirements
At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.
We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
• Comprehensive benefits, including medical/dental/vision, paid time off, and more
• Opportunities for career advancement and professional development
• A collaborative, respectful work environment with supportive leadership and mentorship
This position would be full-time and onsite in Boyers, PA and Active Secret clearance is strongly preferred.
If you do not already have one, you must be eligible and willing to go through the clearance process.
Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
Job-Specific Essential Duties and Responsibilities:
* Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.
* Reports to the Department head or Team Lead.
* Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.
* Communicate missing case data/information to agencies.
* Prepare and send background investigation notices to agencies when applications don't meet the requirements of federal guidelines.
Job-Specific Minimum Requirements:
* Active Secret clearance is strongly preferred.
If you do not already have one, you must be eligible and willing to go through the clearance process.
* High School diploma or equivalent with 1-2 years working in a mail room or document sorting experience.
* Have experience utilizing scanning and sorting equipment.
* Ability to go on-site to location within Boyers, PA
* Must have basic computer
* Good written and oral communication skills
Job-Specific Preferred Skills & Experience:
* Ability to work as part of a team.
* Problem/situation analysis.
* Detail oriented.
* Ability...
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Type: Permanent Location: Boyers, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:01:03
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Description & Requirements
At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.
We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
• Comprehensive benefits, including medical/dental/vision, paid time off, and more
• Opportunities for career advancement and professional development
• A collaborative, respectful work environment with supportive leadership and mentorship
This position would be full-time and onsite in Boyers, PA.
An Active Top Secret clearance is strongly preferred.
If you do not already have one, you must be eligible and willing to go through the clearance process.
Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)
- Work closely with operations staff to define requirements, test criteria, and identify success factors.
Job-Specific Essential Duties and Responsibilities:
-Support process improvement initiatives.
-Analyzes and tests current processes and systems to determine effectiveness and efficiency.
-Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.
-Reports to the Department head or Process Improvement Lead
-Conducts evaluation of existing business processes for the purposes of identifying and executing improvement initiatives.
-Process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.
-Assists in the development and delivery of training programs or presentations, communicating process revisions to the organization.
-Performs work under minimal supervision.
-Handles complex issues and problems, and refers only the most complex issues to higher-level staff.
-Possesses comprehensive knowledge of the subject matter
Job-Specific Minimum Requirements:
Job-Specific Minimum Requirements:
-Active Top-Secret clearance strongly preferred.
If you do not have one, you must be eligible an...
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Type: Permanent Location: Boyers, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:01:02
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Description & Requirements
At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.
We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we're eager to consider strong candidates who may be a great fit for this opportunity.
Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
* Comprehensive benefits, including medical/dental/vision, paid time off, and more
* Opportunities for career advancement and professional development
* A collaborative, respectful work environment with supportive leadership and mentorship
This position is full-time and onsite in Boyers, PA, and Active Secret clearance is strongly preferred.
If you do not already have one, you must be eligible and willing to go through the clearance process.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities:
* Manage and communicate with Agency contacts and background investigators on case status and processing needs for scheduled cases.
* Reports to the Department head or Team Lead.
* Receive, analyze, comprehend and respond to information inquiries and service requests (SR) via telephone, emails, fax, postal mail and online/internet.
* Communicate missing case data/information to agencies.
* Prepare and send background investigation notices to agencies when applications don't meet the requirements of federal guidelines.
Job-Specific Minimum Requirements:
* Active Secret clearance is strongly preferred.
If you do not already have one, you must be eligible and willing to go through the clearance process
* High School diploma or equivalent with 1-3 years of work-related experience
* Ability to go on-site to location within Boyers, PA
Job-Specific Preferred Skills & Experience:
* 1-2 years background investigation CSR experience
* Ability to work as part of a team
* Problem/situation analysis
* Detail oriented
* Ability to meet deadlines
* Attentiveness
#techjobs #clearance #veteransPage
Minimum Requirements
- High School diploma or equivalent with 6 months of custom...
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Type: Permanent Location: Boyers, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-27 09:01:01
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Description & Requirements
Maximus continues to search for full-time onsite customer service representatives who will assist in processing consumer applications at our client's office in Elizabeth, NJ.
*
*To make sure you don't miss this opportunity, complete an application today so we can contact you when our hiring starts.
Pay Range: $19.50-$23.00 per hour
Schedule: Monday-Friday, 8:00am-5:00pm
Location: Elizabeth, NJ (onsite position)
Why Join Maximus?
- Competitive Compensation: Quarterly bonuses based on performance included
- Paid Time Off Package: Enjoy PTO, Holidays, and Sick Leave
- Comprehensive Insurance Coverage: Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning: Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Holistic Wellness Support: Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform: Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement: Invest in your ongoing education and development.
- Employee Perks and Discounts: Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources: Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
- Record all follow-up as necessary.
- Retrieve transactions from other business units requiring extensive analysis and complete task as prescribed.
- Act as a subject matter expert and remain up-to-date on relevant policies and procedures.
- Perform special reviews and in-process quality reviews as needed.
- Work closely with other business units to understand the business requirements and issues.
- Identify and resolve both systematic and manual errors.
- Perform case processing.
- Research case history to determine if appropriate actions were taken.
- Process notices.
- Review and provide feedback to documentation/processes from different business units.
- Track and document all research requests and inquiries.
- Work closely with management in resolving difficult and complex tasks.
- Meet individual and group performance expectations and standards.
- Meet key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Performs other duties as assigned by man...
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Type: Permanent Location: Elizabeth, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-27 09:01:00
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Description & Requirements
At Maximus, we're proud to be celebrating our 50th year in business, with strong financial performance - including $1.4B in revenue this quarter and 15% growth in our Federal services group.
We've also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..
Maximus is seeking a Senior Level Cyber Defense Analyst/Intrusion Detection Team Shift Lead
Becoming part of Maximus means joining a team that offers:
* A generous annual allowance for education or professional certification
* Free access to robust certification and training programs to help you grow your career
* Strong career path with support for internal mobility
* A collaborative, respectful work environment with supportive leadership
* Comprehensive benefits, including medical/dental/vision, paid time off, and more
Maximus is seeking a Senior Level Cyber Defense Analyst/Intrusion Detection Team Shift Lead for an onsite position in Washington, DC (near Union Station).
This position is 80% remote with the following schedule: Saturday, Sunday (12 hour days working remotely), 1 weekday (8 hour day working remotely), 1 weekday (8 hour day working onsite in DC).
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS058, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Work with intrusion analysts to identify, report, and coordinate the remediation of cyber threats for the client.
- Deliver timely and actionable sanitized intelligence to cyber incident response teams.
- Apply technical knowledge of computer systems, networks, and cyber threat information to evaluate the client's security posture.
- Perform intelligence analysis to assess intrusion signatures, tactics, techniques, and procedures associated with cyber attacks.
- Investigate hackers, their methods, vulnerabilities, and exploits, and provide detailed briefings and intelligence reports to leadership.
Job-Specific Minimum Requirements:
- Bachelor's degree with 8+ years of experience in cybersecurity (or equivalent experience).
- 7 years of experience in security intrusion detection examination, involving various security technologies that generate logging data, such as:
- Wide area networks
- Host and network IPS/IDS/HIPs traffic event review
- Server web log analysis
- Raw data logs
- Hands-on experience with Splunk SIEM, including at least two years as a cybersecurity or security operations shift team leader.
- At least five years of senior-level experience in analyzing logs and console events, including:
- Advanced query methods in Splunk or advanced Grep skills
- Firewall ACL review
- Snort-based IDS event examination
- PCAP analysis
- Web server log review
- Working in a SIEM environment
- Certification: One or more advanced certifications including but not limited to: CISM, CISSP, GCIH, GCIA, CEH, SecurityX/CASP
- Clearance: Ability to obtain and maintain a Public Trust clearance
#tec...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:58
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Description & Requirements
Provides subject matter proficiency for work described in the task.
Responsible for providing analytical skills to support process improvement, specialized studies, and the definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Back-End Software Developer shall perform engineering tasks for back-end design and development efforts including, but not limited to, developing back-end architectures to support current and new system capabilities and integrations, RESTful API development and modification, database management, and data model development and optimization.
This position is contingent upon award of the contract, on-site and requires an active Secret Security clearance or higher.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Required Qualifications:
• Secret clearance or higher required.
• Ability to commute daily to the work site in Fort Meade, Maryland.
• 7 years of overall experience in the functional area.
A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
• 7 years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers
• Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
• 3 years of experience with bug tracking software (Jira).
• 3 years of experience testing web-based applications.
• 3 years of experience participating in software development programs or projects.
• Practical experience developing in a cloud environment.
• Experience with integrating data from unclassified to classified application deployments
• 5 years of experience with Jenkins and GitLab
• 5 years of experience with at least five (5) of the following:
o NPM
o Cypress.io
o esbuild
o Bun
o Apache Tomcat
o Maven
o SonarQube
Additional Required Qualification for Back-End Software Developers:
• 3 years of recent and relevant experience performing back-end web design and development.
• Demonstrated experience with relational databases, RESTful API development and communication, and system integrations.
• 3 years of experience with the following: AWS Infrastructure, Kubernetes, and RedHat Linux.
Desired Qualifications:
• Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision).
• Experience using Agile Test-Driven development
• Experience integrating into DoD DevSecOps environments
• 5 years experience with CI/CD software development
• DevSecOps experience with at lea...
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Type: Permanent Location: Fort Meade, US-MD
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:54
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Description & Requirements
Maximus is seeking an experienced Senior Front End Developer to join our team! The Senior Front End Developer provides subject matter proficiency for work described in the task.
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty area.
Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic User Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position is contingent upon award of the contract.
Although this role may be performed remotely, occasional paid travel to the client site in San Antonio, Texas or Baltimore, Maryland may be required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS203, T5, Band 8
Job-Specific Minimum Requirements:
- Active TS/SCI clearance required
- Bachelor's degree in related field required.
Master's degree may substitute for 2 years of experience.
- 10 or more years of software development experience in object-oriented and scripted languages with the ability to apply several tool suites related to DevSecOps, microservices and containers
- 5 or more years of recent and relevant experience performing front-end web design and development
- Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements
- Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards
- Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas
- Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision)
- 5 years of experience with bug tracking software (e.g., Jira)
- 5 years of experience testing web-based applications
- 5 years of experience leading software development programs/projects
- Practical experience developing in a cloud environment
- Experience designing, developing, testing, sustaining software in an Agile Software development environment
Desired Qualifications:
- SAFe SA certification
- Experience using Agile Test Driven development
- Experience integrating into DoD DevSecOps environments
#techjobs #clearance #c0reJobs
Minimum Requirements
TCS203, T5, Band 8
EEO Statement
Maximus is an equal opportunity em...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:53
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Description & Requirements
Maximus is seeking an experienced Technical Trainer to join our team! As Technical Trainer, you will provide subject matter proficiency for work described in the task.
Responsible for providing analytical skills to support process improvement, specialized studies, and the definition of requirements.
Typical duties include designing, planning, organizing, and directing training programs to enable PMO-directed instructors to present training materials, instructional materials, and informational presentations.
Requires expertise in a specialty area.
This position is contingent upon award.
This position is REMOTE, with a preference for candidates to be able to come on-site as needed in San Antonio, TX OR Ft Meade, MD.
Travel to either location is required as needed.
Job-Specific Minimum Requirements:
* Candidates must have an active TS/SCI Security Clearance.
* 5 years of overall experience in the functional area.
A bachelor's degree may substitute for 2 years of experience.
* 5+ years experience developing training procedure manuals, guides, or course materials.
* 5 years' experience with interacting with cyber operators in refining requirements and providing supporting documentation for each use case.
* 5+ years working in a DoD environment with specialization in cyber domain.
* 3 years experience with managing cyber force readiness as a training manager.
* Practical cyber domain experience in managing Force Readiness including but not limited to training pipelines, Knowledge/Skill/Ability/Task (KSATs), Job Qualification Requirements (JQRs).
#techjobs #clearance #C0reJobs
Minimum Requirements
TCS298, P5, Band 8
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus prov...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:52
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Description & Requirements
Provides subject matter proficiency for work described in the task.
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position is contingent upon the award of the contract, is on-site and requires an active Secret Security clearance or higher.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Required Qualifications:
• Secret clearance or higher required.
• Ability to commute daily to work site in San Antonio, Texas.
• 7 years of overall experience in the functional area.
A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
• 7 years of software development experience in object-oriented and scripted languages (see section 4.2) with the ability to apply several tool suites related to DevSecOps, microservices and containers
• Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
• 3 years of experience with bug tracking software (Jira).
• 3 years of experience testing web-based applications.
• 3 years of experience participating in software development programs or projects.
• Practical experience developing in a cloud environment.
• Experience with integrating data from unclassified to classified application deployments
• 5 years of experience with Jenkins and GitLab
• 5 years of experience with at least five (5) of the following:
o NPM
o Cypress.io
o esbuild
o Bun
o Apache Tomcat
o Maven
o SonarQube
Additional Required Qualifications for Front-End Software Developers:
• 3 years of recent and relevant experience performing front-end web design and development.
• Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
• Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
• Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision).
Desired Qualifications:
• ...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:51
-
Description & Requirements
Provides subject matter proficiency for work described in the task.
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Back-End Software Developer Shall perform engineering tasks for back-end design and development efforts including, but not limited to, developing back-end architectures to support current and new system capabilities and integrations, RESTful API development and modification, database management, and data model development and optimization.
This position is contingent upon award of the contract, on-site and requires an active Secret Security clearance or higher.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Required Qualifications:
• Secret clearance or higher required.
• Ability to commute daily to work site in San Antonio, Texas.
• 7 years of overall experience in the functional area.
A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
• 7 years of software development experience in object-oriented and scripted languages (see section 4.2) with the ability to apply several tool suites related to DevSecOps, microservices and containers
• Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
• 3 years of experience with bug tracking software (Jira).
• 3 years of experience testing web-based applications.
• 3 years of experience participating in software development programs or projects.
• Practical experience developing in a cloud environment.
• Experience with integrating data from unclassified to classified application deployments
• 5 years of experience with Jenkins and GitLab
• 5 years of experience with at least five (5) of the following:
o NPM
o Cypress.io
o esbuild
o Bun
o Apache Tomcat
o Maven
o SonarQube
Additional Required Qualification for Back-End Software Developers:
• 3 years of recent and relevant experience performing back-end web design and development.
• Demonstrated experience with relational databases, RESTful API development and communication, and system integrations.
• 3 years of experience with the following: AWS Infrastructure, Kubernetes, and RedHat Linux.
Desired Qualifications:
• Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision).
• Experience using Agile Test-Driven development
• Experience integrating into DoD DevSecOps environments
• 5 years experience with CI/CD software development
• DevSecOps experience with ...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:50
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Description & Requirements
Provides subject matter proficiency for work described in the task.
Responsible for providing analytical skills to support process improvement, specialized studies, and definition of requirements.
Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related management and technical duties.
Requires expertise in specialty areas.
Front End Software Developer Shall perform engineering tasks for front-end design and development efforts including, but not limited to, creating technical design drawings, mockups, wireframes, and other associated documentation for PMO and stakeholder review, planning and implementing modifications to Graphic Use Interfaces (GUIs), constructing and optimizing various UI elements, optimizing system navigation practices and elements, and facilitating operator ease of use for user-facing feature development.
This position is contingent upon the award of the contract, is on-site and requires an active Secret Security clearance or higher.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS196, T4, Band 7
Required Qualifications:
• Secret clearance or higher required.
• Ability to perform work on-site in Fort Meade, Maryland.
• 7 years of overall experience in the functional area.
A bachelor's degree in related field required.
A master's degree may substitute for 2 years of experience.
• 7 years of software development experience in object-oriented and scripted languages (see section 4.2) with the ability to apply several tool suites related to DevSecOps, microservices and containers
• Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
• 3 years of experience with bug tracking software (Jira).
• 3 years of experience testing web-based applications.
• 3 years of experience participating in software development programs or projects.
• Practical experience developing in a cloud environment.
• Experience with integrating data from unclassified to classified application deployments
• 5 years of experience with Jenkins and GitLab
• 5 years of experience with at least five (5) of the following:
o NPM
o Cypress.io
o esbuild
o Bun
o Apache Tomcat
o Maven
o SonarQube
Additional Required Qualifications for Front-End Software Developers:
• 3 years of recent and relevant experience performing front-end web design and development.
• Demonstrated experience engaging in agile, user-centric application design, ensuring best-of-breed UI/UX standards.
• Demonstrated experience in generating system wireframes, mockups, etc.
considering multiple user personas.
• Demonstrated experience in utilizing UX design tool suites (e.g., Sketch, InVision).
Desired Qualifications:
• Experi...
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Type: Permanent Location: Fort Meade, US-MD
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:49
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Description & Requirements
Maximus is seeking a skilled IaC/DevOps (Infrastructure-as-Code) Lead to support vital systems in the defense of our Homeland.
In this role you will focus on enhancing efficiency by implementing cutting-edge deployment pipelines and fostering collaboration between technical teams and enterprise stakeholders.
With a strong background in IT service management and a passion for driving continuous improvement, you'll play a key role in advancing our delivery processes while aligning them with organizational goals and industry best practices.
This is an on-site position that requires a Secret clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS088, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
- Lead architecture and engineering efforts to plan, analyze, design, test, and deploy infrastructure expressed as code
- Establish, mature, standardize, and maintain DevSecOps processes within the organization by leveraging automation tools and applications including services available in agency's Cloud environments/s
- Architect and engineer CI/CD pipelines for development teams and manage configuration of tools and plugins in support of release engineering processes in a SAFe/Agile environment
- Demonstrated track record of success leading IT services in large enterprise setting as well as critical skills in developing partnerships, modeling behaviors, and developing team capabilities
- Partner with the enterprise stakeholders, IT support organization and development teams to chart a service delivery roadmap, manage deliverables, SLAs and SLOs
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- Due to federal requirements, only US Citizens can be considered.
Candidates with dual citizenship cannot be considered.
- 12+ years of experience in IT Services delivery field, with a focus on DevSecOps solutions.
- 3 years of cloud experience with AWS, Azure and/or GCP
- 3 years of experience working in an Agile delivery environment
- 2 years of experience building and releasing Infrastructure-as-Code (IaC) in a controlled environment with an understanding of full lifecycle configuration management
- 3 years of experience in automation scripting using one or more of the following languages: Java, Perl, Ruby, or Python
- 2 years of experience developing coding/scripting to build required automation and tools using Chef, Ruby, YAML, JSON, Python, Bash, Azure CLI, PowerShell, Java, etc.
- 3 years of hands-on experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, GitHub, GitLab, Chef, Ansible, Art
factory, Remedy, SonarQube, Fortify, Selenium
- ITIL V4 Certification
- Candidates must reside within a commutable distance.
- Participation in a rotational on-call schedule for emergency page-outs is required.
Preferred Skills and Quali...
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Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:48
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Description & Requirements
Join our dedicated team as a remote Employment Coach Specialist, helping individuals and families receiving food and/or cash assistance gain and retain employment! We develop individualized plans based on thorough assessments of each participant's strengths and barriers, guiding them toward financial self-sufficiency.
With passion and commitment, we see our participants' self-esteem, confidence, and pride increase as they become contributing members of society.
If you are a talented, trustworthy, and caring individual, who resides in the state of Idaho we invite you to apply and make a meaningful impact with us!
The position work hours are from 8am - 5pm Mountain Time Zone.
*
* The position will be on a contractual basis for a duration of four months.
Essential Duties and Responsibilities:
- Cultivate and nurture professional relationships with customers, continuously monitoring their engagement and progress within the program.
- Regularly collaborate with customers to set and accomplish program goals, ensuring ongoing eligibility and program service maintenance.
- Demonstrate extensive program knowledge, guiding customers through various stages of the application process, from enrollment to benefit and service allocation.
- Assist customers in accessing essential services aligned with program objectives, including educational or vocational training, medical care, childcare, transportation, mental health resources, legal assistance, and other pertinent needs.
- Conduct follow-ups with customers to address needs, resolve concerns, and ensure their requirements are met satisfactorily.
- Collaborate with team members to provide expertise and support in resolving participant issues effectively.
- Maintain accurate and timely case documentation for all customer interactions, ensuring comprehensive records of activities.
- Share updates regarding outreach and engagement initiatives with project staff, facilitating effective communication.
- Identify and communicate barriers hindering customer engagement with the Provider, informing project staff promptly.
- Perform additional duties as directed by leadership to support program objectives.
Key Responsibilities:
- Provide documentation for customers to report employment.
- Complete timely updates, including maintaining case notes, in multiple systems for customer cases.
- Continuously motivate customers to keep moving toward their employment goals.
- Achieve weekly, monthly, and quarterly performance and quality goals.
- Stay abreast of policies and procedures.
- Develop an employment action plan (Work Plan) with customers, guiding them towards employment.
- Assess customers' needs and provide necessary support, such as bus passes, gas vouchers, and clothing vouchers.
- Review program requirements with customers.
- Link customers to employers and/or training/education providers to fulfill their Work Plan.
- Track customers' progress and participation in their...
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Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:46
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Description & Requirements
We are seeking a highly skilled and experienced professional to join our team as a PaaS Lead.
The PaaS Lead will be responsible for leading the development, deployment, and maintenance of a platform-as-a-service offering.
The role will involve collaborating with cross-functional teams and overseeing technical architecture while delivering scalable and reliable solutions.
This position is on-site, five days a week, and requires an active Secret security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS088, T4, Band 7
Job-Essential Duties and Responsibilities:
* Design, build, and maintain a scalable Platform-as-a-Service Infrastructure on RHEL and OpenShift Container Platforms, including data services, storage, networking, and security components.
* Monitor and optimize system performance, and implement corrective actions on a hybrid/private cloud-based platform.
* Conduct regular cybersecurity vulnerability assessments and penetration testing.
* Develop and maintain security incident response plans and procedures.
* Develop and implement automation scripts and tools to streamline platform deployments, provisioning, and management tasks.
* Deploy and manage machines with VMware, vCenter, Kickstart, Puppet, Foreman, and CIS-CAT
* Manage and configure host-based security systems.
* Experience with DevOps methodologies and tools, supporting Infrastructure as Code (IaC) within RHEL containers.
* Use monitoring and logging tools, such as Prometheus, Grafana, ELK, IBM NetCool, and Solarwinds.
* Patch and manage systems using Red Hat Satellite Server.
* Understand and manage integration with networking concepts (TCP/IP, routing, firewalls)
* Troubleshoot and resolve service interruptions, including on-call support
* Provide hardware support for servers and workstations.
* Experience with leveraging cloud platforms such as AWS and Azure to manage, secure, and maintain the environment/platform infrastructure.
* Additional tasks may apply
Job-Specific Minimum Requirements:
* An active Secret Clearance is required.
* Bachelor's degree: additional experience would be considered in lieu of degree.
* At least 12 years of experience in the related field.
* Must have demonstratable OpenShift experience.
* An active Secret Clearance is required.
* Red Hat Certified Specialist in OpenShift Administration OR Red Hat Certified Engineer (RHCE) OR Red Hat Certified Architect (RHCA)
* Due to federal requirements, only US Citizens can be considered.
Candidates with dual citizenship cannot be considered.
* Candidates must reside within a commutable distance.
* Participation in a rotational on-call schedule for emergency page-outs is required
Desired Qualifications:
• Recent DHS suitability
• Experience with leveraging cloud platforms such as AWS and Azure to manage, secur...
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:44
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Description & Requirements
Maximus has two upcoming classes.
The first class is tentatively scheduled to begin onsite on October 6, 2025, followed by the second class, which is planned to commence on October 13, 2025.
After the first week of training, you have the option to work at home.
Maximus is currently hiring Bilingual Customer Service Representatives (Spanish & English Calls) to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Please note, these are full-time, hybrid roles- you will begin training on site for the first week and then have the option to work from home.
There may be times you will be asked to report to our location in Edinburg, TX due to business needs.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated ...
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Type: Permanent Location: Edinburg, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 09:00:43
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Description & Requirements
Maximus has three upcoming classes.
The first class is scheduled to commence onsite on November 3, 2025; the second class is planned to begin on November 10, 2025; and the third class will start on November 17, 2025.
After the first week of training, you have the option to work at home.
Maximus is currently hiring Bilingual Customer Service Representatives (Spanish & English Calls) to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Please note, these are full-time, hybrid roles- you will begin training on site for the first week and then have the option to work from home.
There may be times you will be asked to report to our location in Edinburg, TX due to business needs.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to t...
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Type: Permanent Location: Edinburg, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 08:58:18
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Description & Requirements
Maximus has three upcoming classes.
The first class is scheduled to commence onsite on November 3, 2025; the second class is planned to begin on November 10, 2025; and the third class will start on November 17, 2025.
After the first week of training, you have the option to work at home.
Maximus is currently hiring Monolingual Customer Service Representatives (English Calls Only) to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals.
To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Please note, these are full-time, hybrid roles- you will begin training on site for the first week and then have the option to work from home.
There may be times you will be asked to report to our location in Edinburg, TX due to business needs.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the...
....Read more...
Type: Permanent Location: Edinburg, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 08:58:16
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Description & Requirements
Maximus is hiring for a Limited Service Call Center Customer Representative supporting the Vermont Health Connection program.
This remote Customer Service Representative is responsible for handling inbound calls related to health insurance, Medicaid programs, and marketplace insurance programs.
The position functions primarily as an intake specialist, assisting callers by collecting necessary information, answering questions, and guiding them through the enrollment and support process.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.-
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
smooth operation of project activities.
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include income, identity, and other eligibility verification documents.
- Accept new knowledge of policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to accept a Limited Service position.
- Must be willing and able to work a full-time schedule during the hours of 8:00am-4:30pm EST, Monday-Friday.
- Must have at least 6 months of exper...
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Type: Permanent Location: Mclean, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-27 08:56:23
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Description & Requirements
Maximus is looking for an Outreach Counselor (Polk County/San Jacinto County), this important position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and policies.
Identifies, develops, and builds relationships with community, state, and faith-based organizations to enhance presence in the community.
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Essential Duties and Responsibilities:
- Interface with clients and refer complaints or inquiries to appropriate departments, agencies, advocates, or client representatives.
- Stay updated on managed care relevant to supported client programs.
- Adhere to processing guidelines, protocols, and contract requirements for complaint processing and handling PHI/PII.
- Assist consumers in health plan enrollment, disenrollment, and transfers when necessary.
- Fulfill assigned duties directed by the Complaint Unit Supervisor or Project Management.
- Meet performance standards outlined in the annual criteria and bonus template for the position.
- Address complex customer service inquiries and problems over the telephone, noting consistent issues for resolution.
- Potentially respond to email inquiries.
- Prioritize customer service as the primary function, handling non-routine calls requiring deviation from standard procedures.
- Manage situations needing adapted responses or extensive research based on customer needs.
- Utilize computerized systems for tracking, information gathering, and troubleshooting.
- Handle escalated or unresolved calls from less experienced representatives.
- Tackle moderately difficult assignments, exercising judgment in issue resolution and recommending solutions.
- Conducts outreach, including phone calls, home visits, and community presentations in the field in accordance with project policy and procedur...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-27 08:56:22
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Tu es une personne à la fois convaincante et à l’écoute? Il n’y a rien de plus gratifiant selon toi que d’aider et de conseiller la communauté? Si tu cherches un milieu de travail effervescent où tu pourras établir et entretenir une relation de confiance avec la clientèle, ta place est chez Harris!
Ton rôle au sein de notre équipe
À titre de Gestionnaire performance client, tu auras la chance d’évoluer dans un milieu où la coopération et l’entraide sont omniprésentes.
Ton apport sera primordial au succès de notre entreprise.
Tu appuieras des employeurs et des candidats qui ont adhéré à Harris dans leur utilisation de notre plateforme pour qu’ils tirent le maximum des outils et des services mis à leur disposition!
Rôle et responsabilités:
* Faire des appels sortants de service à la clientèle pour faire des suivis de satisfaction (français et anglais)
* Répondre aux appels entrant et aux courriels de la clientèle;
* S'assurer de la satisfaction des clients attitrés;
* Évaluer les défis de recrutement propres à chaque client et proposer à celui-ci les services d’expertises de Harris les plus adaptés à ses besoins
* Formuler des recommandations à la clientèle en fonction de l’utilisation qu’elle fait de la plateforme;
* Présenter les outils et solutions disponible pour permettre de maximiser le compte du client.
* Aider les clients à faire rayonner leur marque employeur;
* Toutes autres tâches connexes.
Le profil idéal:
* Possède un minimum de 2 années d’expérience en service à la clientèle;
* Est à l'aise de faire des appels sortants et à bien conseiller le client;
* Une bonne maîtrise du français et de l’anglais est requise, car le titulaire du poste aura à communiquer fréquemment dans les deux langues, tant oralement que par écrit, car nous avons des collègues, des clients et des partenaires au Québec, ainsi que dans le reste du Canada et aux États-Unis.
* Fait preuve d’entregent et d’une excellente capacité à communiquer;
* Est professionnel et rigoureux;
* Se comporte avec tact, patience et empathie.
Ce que l’on cherche, c’est une personnalité affirmée, un joueur d’équipe déterminé qui saura vendre Harris tout en offrant un excellent service à la clientèle.
Tu es très à l’aise avec l’informatique et tu connais bien les réseaux sociaux? Tu es la personne qu’il nous faut!
*Seul les candidats retenus seront contactés
*
Harris souscrit à un programme d’accès à l’égalité en emploi et les candidatures des membres des groupes visés à savoir les femmes, les personnes handicapées, les personnes autochtones et les minorités visibles sont encouragées à soumettre leur candidature.
Si vous êtes une personne handicapée, vous pouvez recevoir, sur demande, de l’assistance pour le processus de présélection et de sélection.
L'équipe de recrutement de...
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Type: Permanent Location: Quebec City, CA-QC
Salary / Rate: Not Specified
Posted: 2025-09-27 08:54:35
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
We are looking for an experienced Delivery Manager to be a force multiplier for our product teams.
You won't just be facilitating ceremonies; you will be the Orchestrator of the team's execution plan, the guardian of its health, and a key partner in our journey to becoming a world-class, product-led organization.
As a Delivery Manager, you will be the servant leader who ensures our product teams can operate at their full potential.
You will drive operational excellence, enabling faster learning cycles, more predictable delivery, and a culture of continuous improvement.
Your Responsibilities:
* Proactively identify, resolve, and escalate impediments—from tactical daily blockers to complex, systemic issues that span multiple teams.
* Masterfully manage dependencies within and across teams, ensuring clear communication and alignment to prevent delays.
* Champion high-integrity commitment management, coaching teams on creating realistic forecasts and communicating progress transparently.
* Partner with teams to streamline the path to production, improving deployment frequency and ensuring releases are smooth and efficient.
* Cultivate a culture of trust, collaboration, and psychological safety where problems can be raised and solved without fear of blame.
* Coach teams on self-organization, effective collaboration, and conflict resolution, helping them mature their Agile practices (Scrum, Kanban, etc.).
* Champion a mindset of continuous improvement, using metrics and retrospectives to identify and act on opportunities to work smarter.
* Act as a key coach and partner to Product Managers, helping them bridge the gap between strategic discovery and tactical delivery.
* Influence and align stakeholders, providing transparency into the team's progress, risks, and dependencies.
* Contribute to and help build our Delivery Management community of practice, sharing knowledge, and standardizing best practices across Elanco.
What You Need to Succeed (minimum qualifications):
* Extensive Experience: Proven success in a delivery-focused role (e.g., Deliver...
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Type: Permanent Location: Hook, GB-HAM
Salary / Rate: Not Specified
Posted: 2025-09-27 08:54:13
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Position: Registered Nurse, RN PRN
Pay: $30.00 - $45.00 / hourly Depending on Experience and Responsibilities
Caris Healthcare RN provides nursing care to patients per the physician's orders.
The hallmarks of this position are assessing, planning, implementing, and evaluating total patient care and nursing care plans for each patient.
Caris Healthcare's mission is to provide hospice care with grace.
Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service.
If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team
At Caris, you will have a career, not just a job.
Our mission driven culture is evident by our current employees and the impact made on patients and families.
All Caris team members commit to The Better Way, a list of promises we make to each other and our customers.
The Better Way commitment is reflected in the benefits we provide.
Full Time Benefits include:
* Competitive Salary
* Bonus Eligibility
* Eligible for benefits within 60 days
* Health Benefits (Medical, Dental, Vision); health savings account
* Earned Time Off
* 401 (K) plan with company match
* Paid Training
* Mileage Reimbursement
* Tuition Reimbursement
* Flexible Scheduling
* Career Advancement Opportunities
Responsibilities
* Assess, monitor, and document patient's symptoms using required software symptoms
* Collaborate with patient, family, partners, and interdisciplinary team to develop individualized plans of care for patients
* Serve as patient advocate, providing information on patient rights, grievance procedures, reimbursement procedures, and patient/family responsibilities
* Observe and evaluate patient's physical and emotional status, safety factors, and family dynamics to determine education needs for caregivers
* Supervise, evaluate, and direct aides and licensed practical nurses in accordance with guidelines and regulations.
* Participate in on-call rotating schedule and provide back-up assistance as requested
Qualifications
* Must be a Registered Nurse licensed in the state of operation.
* Nursing experience required, with experience in Hospice or Home Health preferred.
* Must possess a sound knowledge of nursing principles, procedures and elements of patient family teaching.
If you see yourself as a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC.
EOE
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Type: Permanent Location: Athens, US-TN
Salary / Rate: Not Specified
Posted: 2025-09-27 08:53:38
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"A different kind of care that ensures you're surrounded by people who make a difference in your life."
Registered Nurse for NHC HomeCare Sparta
NHC HomeCare Sparta is looking for a Registered Nurse, RN to join our team! The Registered Nurse (RN) utilizes the nursing process in accordance with physician's orders to provide patient/family care and support/advocacy in the home setting.
Qualifications:
Licensed Registered Nurse in the state where HomeCare agency is located.
Minimum one (1) year experience as a RN/professional nurse.
Experience in home care is desirable.
Position Highlights:
Utilizes the nursing process to identify and achieve patient goals: assessment, planning, implementation, and evaluation.
Assesses the physical, psychosocial, and environmental factors that affect a patient's health to develop a comprehensive nursing care plan which will attain the patients desired health outcomes in a culturally comfortable way.
Collaborates with the interdisciplinary team to assure personal care, medical care and rehabilitation provide for optimal patient health and well-being.
Teaches patient/caregiver in various aspects of health care and disease management appropriate to needs/level of education and understanding and documents continuing needs and levels of patients/caregivers understanding.
Provides and documents skilled nursing care according to the plan of care/physicians orders, policies/procedures and standards of care.
Provides nursing services within the scope of practice authorized by the license issued by the state for a registered nurse.
Employs strategies to promote health and a safe environment, including implementation of infection control and safety policies.
Evaluates progress toward the attainment of outcomes/goals and modification of plan as needed.
Participates in on-going care coordination and maintains positive relationships with referral sources, physicians/other clinicians, patients/families, and other partners.
Participates with other nurses in taking weekend, night and holiday calls on a rotating basis.
Continually strives to improve nursing care through participation in inservice activities, staff development activities and continuing learning.
Teaches, supports, and supervises Licensed Practical Nurses and Home Health Aides.
Serves on committees as assigned.
Performs other duties as assigned by the DON/Administrator/Director of Services.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honest...
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Type: Permanent Location: Sparta, US-TN
Salary / Rate: Not Specified
Posted: 2025-09-27 08:53:37
