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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Salinas, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:00
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Alhambra, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:59
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Edwardsville, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:57
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The Business Banking Client Insights Team advocates for our clients by analyzing data to uncover themes and actionable insights to improve the customer experience.
We leverage data from internal and external customer surveys, employee feedback and customer complaints to identify themes, influence decisions and align on key priorities to improve the customer experience.
As the Client Insights Senior Associate in Business Banking, you will leverage client insights from customer surveys and complaints to identify key opportunities to improve the client experience.
You will leverage data across multiple data sources to summarize and influence stakeholders to deliver enhancements to improve the client experience.
You will own the categorization of survey detractors and complaints to compile themes presented to senior leadership to inform decisions on opportunities to improve the client experience.
This role will leverage your analytics skills, critical thinking, as well as your ability to summarize complex feedback into simplified messaging for leadership updates.
Job responsibilities:
* Own, prepare and distribute complaint reporting trends and summaries to key stakeholders across Business Banking leadership team.
* Provide reporting recommendations to improve efficiency and clarity around customer pain points from complaints and surveys.
* Synthesize and interpret highly complex data from various sources to identify, evaluate, and measure impact of customer pain points, uncover insights, and make strategic, data-driven recommendations.
* Leverage customer complaint data and survey responses to identify most impactful areas to Business Banking customer experience.
* Drive accountability with internal business partners to deliver relevant, contextual responses, status updates, and product or process roadmaps.
Required qualifications, skills and capabilities:
* Strong quantitative and analytical problem-solving skills.
* Advanced Excel and Power Point/PitchPro required - with ability to manage large data sets, summarize key points and takeaways, and create strategic, compelling story-telling presentations for a wide-variety of audiences.
* Ability to effectively manage multiple concurrent projects.
* Excellent stakeholder management skills and the ability collaborate and influence.
* Self-starter, creative problem-solver, who is highly proactive, and collaborative.
* Excellent verbal and written communication skills.
* SQL skills and/or comfortability with coding / Large Language Models (LLM) preferred.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:56
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:56
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Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
The Advanced Cryptography Architect will be responsible for leveraging innovative cryptography at JPMorgan Chase.
As a member of the Emerging Technologies Security group within the Cybersecurity & Technology Controls organization, you will work alongside cryptographers and a group of passionate security engineers to solve complex security problems and support the deployment of cryptography-based solutions.
You will also have the opportunity to collaborate with other cryptographers on research projects.
The position requires strong cryptography academic knowledge as well as some experience in vetting and applying advanced cryptography schemes to secure complex IT infrastructure, customer-facing services, and sensitive customer and enterprise data.
Knowledge, experience, and capability required for the role include:
* Expertise in both mainstream encryption schemes, key exchange protocols as well as advanced cryptography topics (e.g., secure multiparty computation, zero-knowledge, homomorphic encryption or lattice-based cryptography)
* Proven track record in publishing papers (academia, whitepaper, position paper etc.)
* Strong Familiarity with NIST post-quantum cryptography standardization & migration efforts
* Hands-on experience with implementing, testing and deploying both mainstream and advanced cryptographic schemes
* Good understanding and hands-on experience of network security protocols (TLS etc.)
* Security solution development utilizing cryptographic agility principles and elements
* Proficiency in multiple programming languages, e.g., Java, C#, JavaScript, C/C++
* Ability to convey complex concepts in a clear & concise manner to a wide range of audience
* Proven track record in working with diverse teams to achieve goals
* PhD (preferred) or MS in computer science
Preferred experience and knowledge in one or more of the following:
* Cryptography or security protocol standardization (e.g., IETF)
* Basic knowledge on cryptanalysis, crypto system threat modeling and analysis
* NIST key management best practices
About the Team
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams.
The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls.
The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutiona...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:55
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The Business Banking Client Insights Team advocates for our clients by analyzing data to uncover themes and actionable insights to improve the customer experience.
We leverage data from internal and external customer surveys, employee feedback and customer complaints to identify themes, influence decisions and align on key priorities to improve the customer experience.
This is a highly visible role with direct exposure to both Business Banking and Consumer Banking senior leadership, and the opportunity to collaborate with omnichannel teams to design and deliver a best-in-class client experience.
As the Client Insights Vice President in Business banking, you will own multiple forums with the Business Banking CEO and their leadership team to influence key priorities to improve the client experience.
Additionally, you will own a frequent update to a cross-Line of Business leadership forum with Business Banking and Consumer CEOs and Field leadership.
You will serve as a trusted thought leader to senior stakeholders, delivering recommendations, robust implementation plans, and execution support to realize business improvement targets while measuring and celebrating the success of each initiative.
This role will leverage your analytical skills, ability to influence, teamwork, PowerPoint expertise, critical thinking, as well as your organization and project management skills.
Job responsibilities:
* Synthesize and interpret highly complex data from various sources to identify, evaluate, and measure impact of customer pain points, uncover insights, and make strategic, data-driven recommendations.
* Influence change and drive accountability with internal business partners to deliver relevant, contextual responses, status updates, and product or process roadmaps.
* Own, prepare, distribute, and present materials, providing valuable data and thought leadership to Business Banking CEO and senior leadership focused on key initiatives to improve customer experience.
* Document and track product and process enhancements intended to address critical pain points-clearly articulating what is to be solved, why it is significant, and when/how it will be implemented and/or impediments blocking meaningful progress and quantifying benefits to all impacted parties.
* Summarize complex data sets and initiatives into clear conversations and recommendations to improve customer pain points.
* Lead process documentation for controls within Client Insights team including primary point of contact for Exam Readiness within the team
Required qualifications, skills and capabilities:
* Excellent stakeholder management skills and the ability to navigate, collaborate, and influence across a matrixed organization of cross-functional teams including our CAO, Product, Digital, Technology, National Sales, Marketing, and Operations teams.
* Exceptional communication skills, comfort presenting recommendations to senior management.
* Adv...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:53
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance, Conduct and Operational Risk (CCOR) Branch Examination Associate, you will effectively partner with Line of Business (LOB) and global/regional Compliance teams; including Internal Audit, Operational Risk and other Control functions.
This position requires knowledge and experience in Compliance, as well as familiarity with regulatory and/or audit best practices.
Job responsibilities
* Perform on-site compliance examinations of broker-dealer and investment advisory business to determine adherence to JPMorgan Securities policies and procedures.
* Develop scope, process flows, design evaluation, testing evaluations to ensure risk controls are implemented, functioning properly, and are being executed properly.
* Evaluate findings and formulate conclusions in written reports on compliance assessments, worksheets and narrative materials.
* Travel to domestic locations 35 percent of the time.
* Provide a high attention to detail, flexibility, patience, good analytical as well as interpersonal skills, and the ability to work independently.
Required qualifications; capabilities; and skills
* Undergraduate degree or equivalent experience.
* 3+ years' experience in financial services, compliance or regulatory role required.
* Ability to travel 35%
* Valid driver's license required.
Preferred qualifications; capabilities; and skills
* FINRA (Financial Industry Regulatory Authority) Series 7, 66, and 24 licenses (or equivalents) not required, however, preferred.
* Prior broker/dealer experience with compliance or audit is desirable.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligi...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:53
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Human Resources, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Proficient knowledge of Adobe Experience Manager and headless CMS preferred
Preferred qualifications, capabilities, and skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coachi...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:52
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Employee Experience, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Works with a cross-functional team of engineers and UX professionals to ensure a smooth delivery of product increments
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Previous technical experience as a software engineer or systems reliability engineer considered a plus
* 2+ years of experience operating in a technical, enterprise enviorment
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performan...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:51
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: East Elmhurst, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:51
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Strategic Analytics Vice president in Consumer Card Risk Acquisitions, you will be responsible for analytics to develop and optimize Risk Management strategies and controls for Chase Consumer Card Services to enable innovative new capabilities for customers and new card applicants.
You will ensure that these strategies drive strong financial performance, achieve loss mitigation objectives, and enable strong risk controls.
You will meet regularly with partners across Risk Management, Card Business, Finance, Lending, and technology to ensure a robust end to end strategy.
Job Responsibilities
* Lead analytics to drive risk strategy and innovation partnering with and influencing cross functional teams
* Work with areas across Risk, Lending and IT to support the launch of risk strategies and capabilities with an emphasis on strong testing and controls, while keeping customer experience at top of mind
* Mange risk strategies to drive financial performance and risk mitigation improvements while innovating to ensure optimal strategy performance
* Lead inclusively, with purpose and integrity, and strong focus on continuous professional development and talent management
* Work closely with Risk Governance, Legal and Compliance to ensure policies are in compliance with laws and regulations
Required qualifications, capabilities, and skills
* Bachelor's degree in a quantitative discipline from an accredited college/university required
* 7+ years of experience in the lending industry and risk management analytics
* 2+ years of experience building and leading a team of analytics professionals
* Strong project management skills and attention to detail to deliver new strategies in a complex decision technology environment
* Demonstrated leadership in solving business problems and working past ambiguity through structured analytics and effective communication and interpersonal skills
* Proven ability to develop effective controls and manage risk
* Strong knowledge and understanding of Consumer Credit laws and regulations
* Strong SQL and Python coding skills, Excel, Microsoft PowerPoint and Tableau skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everythin...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:50
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Salem, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:48
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Join our Asset & Wealth Management team as a Campbell Global Forester where you will have the opportunity to work with local and corporate professionals providing excellent management services to clients.
As a Forester within Campbell Global, you will be responsible for planning and supervising all aspects of forest management activities to ensure forest management goals and objectives are achieved in a manner consistent with relevant fiduciary, regulatory, and environmental standards.
This position will participate in silviculture, harvesting, and land use projects.
Job responsibilities
* Responsibilities include contracting with third parties to perform harvesting, silviculture, and road construction and maintenance-related services (prospectus preparation, identification of qualified/licensed contractors or consultants, bid analysis, negotiations, contract execution and compliance monitoring).
* Implement policies, procedures, and guidelines regarding all forest management activities to ensure the highest quality while managing cost effectiveness
* Maintain full and appropriate compliance with applicable Federal, State and Local regulations, Licensing Standards, Forest Practice laws, SFI Standards, and FSC Standards with the ability to obtain chemical application license within 6 months.
* Implement policies, procedures, and guidelines regarding all forest management activities to ensure the highest quality while managing cost effectiveness utilizing GIS system to provide information needed to update maps regarding stand treatments, boundaries, inventory depletions, stream locations and stream classification
* Monitor expenditure and operation levels closely in order to comply with budget limitations, and participate in quarterly and annual budgeting processes and "Forward Look" process, as needed.
* Represent Campbell Global at all levels, maintaining good communication and excellent professional working relationships with outside companies, contractors and agencies as well as internal team members.
* Actively participate within the organization to ensure all timberland management investment services meet or exceed client commitments while ensuring that environmental or financial risk management reporting is conducted in a timely and professional manner to your Forest Supervisor and, if appropriate, local Safety Coordinator.
Required qualifications, capabilities, and skills
* A bachelor's degree in forestry, Forest Management, Forest Engineering or Forest Operations Management with a minimum of 2 years' work experience in forest management or equivalent training and experience.
* Strong analytical and critical thinking skills, with ability to manage multiple projects from initiation to final completion in a timely and efficient manner.
* Demonstrated interpersonal, oral communication and written communication skills in addition to good and up to date computer skills, especially in MS Exc...
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Type: Permanent Location: Blue Eye, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:48
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Use your data & analytics, collaboration, communication, and leadership skills in an exciting role.
As an Analytics Manager, you'll work closely with Product Owners and the entire Quad to deliver analytics & insights to drive strategies and critical business decisions.
Your responsibilities will include understanding business needs and how analytics can identify opportunities & solutions, writing complex queries to pull data form large SQL and AWS database platforms across multiple LOBs, analyzing that data to identify key insights, communicating those insights, and partnering with the quad to translate those insights into measurable actions.
Job Responsibilities
* Establish and foster partnerships across the organization to understand business requirements and objectives
* Create & execute solutions to pull and combine data from multiple sources for analysis and reporting
* Analyze data from a variety of sources and identify key insights
* Communicate insights to senior leaders via written and oral presentations
* Collaborate with analytic and non-analytic groups as well as facilitate holistic, cross-functional learning
* Work with a team of analysts that supports Loyalty Product Owners
* Champion data and analytics best practices across the Loyalty organization
* Understand and translate business needs into data models supporting long-term solutions
* Facilitate the creation of data models using best practices to ensure high data quality and reduced redundancy
Required qualifications, capabilities, and skills
* Bachelor's degree and 5+ years of experience in related and applicable data analytics functions
* Previous experience leading projects
* Intermediate experience with Adobe Analytics
* Intermediate knowledge of SQL or Python; will do queries to extract information
* Adept at explaining and converting complex concepts into digestible information to be consumed by audiences of varying levels of expertise
* Strong verbal and written communication skills
* Proficiency in critical thinking and problem solving
* Strong project management skills
* Strong collaboration and partnership management skills
* Functional industry knowledge for financial services &/or loyalty
Preferred qualifications, capabilities, and skills
* MS Degree in a related discipline
* Alteryx, Tableau and Snowflake are a plus
* Functional industry experience in operations, marketing, credit/risk, technology or finance
* Intermediate knowledge of Machine Learning
* Degree in quantitative or related field preferred
Hybrid-60% in-office
Please note: Relocation assistance is not offered/supported for this role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:47
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Use your data analytical skills to identify opportunities to improve our customer's experience!
As a Marketing Analytics Vice President on the Omni-Channel Owned Media Analytics team, you'll be a key contributor to a crucial book of work and lead the transformation of marketing strategy across owned media channels - particularly digital (web site, mobile app and email) - to a hyper-personalized, data-driven, customer centric model.
You will require deep understanding of our platforms, capability, data assets and analytic tools to craft the vision for the future and develop a roadmap to get there.
You will partner strategically across the firm with marketers, channel owners, digital experts, and the broader analytics community to help drive business goals through deep understanding of marketing analytics and optimization.
Job Responsibilities:
* Develop and track channel performance KPIs, communicating findings to senior CCB leadership to improve 'Push Notification' strategy
* Build business-critical data capabilities like marketing attribution, valuation of customer engagement, and tracking of cross-channel marketing touches for each customer
* Establish an understanding of the push channel to compare to other channels and identify potential synergies/impacts on other owned media channels.
* Report performance of campaigns to prioritize resources towards high-potential initiatives
* Identify areas of improvement in ad-level performance, delivering recommended optimizations to marketers and channel management
* Drive a more personalized communication strategy enabled by development of better targeting and streamline customer journeys
* Provide opportunity assessment (audience sizing, revenue estimation, customer experience improvements) in partnership with line of business/product analytics teams
* Identify opportunities for a better digital user experience through studying customer journey on the mobile app
* Work with the mobile technology team closely to identify gaps in the data capture strategy and collaboratively implement enhancements
* Collaborate with other teams to craft test designs, interpret results, translate results into a program's impact to the company, prepare final documents, and present results to senior management in a fast-paced cadence
Required qualifications, capabilities, and skills:
* Bachelor's degree in a related field and 3+ years of experience in an advanced marketing analytics role
* Strong SQL knowledge, including complex queries
* Experience with relational databases and data prep to summarize large datasets
* Capable of defining metrics, evaluating results, drawing conclusions and insights to design and recommend system or process improvements
* Critical and analytical thinking with a data-oriented mindset
* Experience with test experimental design and results analysis
* Ability to develop advanced data visualization and pre...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:45
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
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Type: Permanent Location: Medina, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:45
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Global Security protects the firm's employees and assets throughout the world.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical crime investigations, workplace violence, fire and life safety, executive protection, pre-employment screening, security operations on a global basis, and fraud Investigations.
As a Command Center Analyst within our Global Security Operations Centers (GSOCs) act as communication and situational awareness hubs for the firm's Crisis Management structure, operating 24x7x365.
The GSOC Analyst coordinates directly with other security, resiliency, and intelligence professionals, and interacts with employees at all levels of the organization.
The role is to provide comprehensive corporate-level preparedness and response coordination to major crisis events, as well as day to day disruptions, and to protect employees and property, customer assets, stockholder interests, and the firm's reputation.You will be responsible for monitoring, researching, reviewing, and analyzing data sources for dissemination and reporting purposes, to ensure compliance with standard operating procedures in a timely manner and in a fast-paced environment.
Job responsibilities
* Participate in security incident response on a daily basis, identifying and triaging potential impacts to the firm's employees, assets, and areas of operation
* Responsible for situational security awareness monitoring, including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing real-time detection and response services for incidents that directly or indirectly impact the firm's employees, assets, or areas of operation
* Compose and track incident Informationals to resolution; inform security, resiliency, facility, and technology responders; deliver information in verbal or written updates via internal communication platforms (ex.
Symphony)
* Escalate sensitive or high-impact incidents to senior managers and executives, including members of the JP Morgan Chase Operating Committee
* Provide logistical support for crisis management teams, including exercise coordination, roster maintenance, and crisis call facilitation
* Triage and escalate cases of workplace violence to relevant security and threat management teams
* Monitor and administer travel security operations in accordance with procedures, including tracking, assisting, and advising international travelers on security issues across the region
* Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required
* Conduct proactive research into potential risks; mo...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:43
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
The My JPM Plan team develops industry-leading solutions that enable wealth management clients to understand how their wealth is doing and how they can achieve their wealth goals through actionable plans and ongoing, personalized support, with or without an advisor.
The team is charged with creating a fully integrated, elegant and seamless end-to-end experience for clients and advisors across the Aspiring Affluent, Established, and High Net Worth client segments.
We build the strategic vision and lead the development of products and solutions.
Our strategy is to create solutions that deepen client and advisor engagement, increase scale and profitability, attract new clients and drive advisor productivity.
As a Senior Product Associate in Business Product Development, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a comp...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:42
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The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration.
Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.
As a Critical Alarm Monitoring Specialist within our Global Security team you will play a crucial role in monitoring and responding to alarms related to security, environmental and operational systems.
They are responsible for promptly Identifying and addressing potential issues that could disrupt operations, compromise safety or result in security issues .
This role requires keen attention to detail ,quick decision-making abilities and the ability to work under pressure.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical crime investigations, workplace violence, fire and life safety, executive protection, pre-employment screening, security operations on a global basis, and fraud Investigations.
Job Responsibilities:
* Monitoring leading-edge security technology platforms to detect alarm activations within agreed response times.
* Reviewing video, access logs, and other electronic records to assess activated alarms and contextualize activation.
* Providing written summaries and responses to alarm activations to allow robust review and audit look-back.
* Following established procedures to generate appropriate responses to alarm activations.
* Liaising with other members of the Global Security team to convey alarm activation details and information.
* Coordinating with Law Enforcement personnel - and other emergency services - to generate a response to alarm activations.
* Summarizing information, trends, and metrics related to alarm activations over days, weeks, and months.
Required Qualifications, Capabilities, and Skills:
* Confident with Information Technology, including Outlook, PowerPoint, Excel, Word (or similar applications).
* Ability to learn and confidently use security technology platforms, including alarm monitoring platforms and video review software.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on t...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:41
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This is an excellent opportunity to join a world class Cybersecurity organization.
As a Product Security Lead (PSL) in the Cybersecurity & Technology Controls (CTC) team for the International Consumer, you will work proactively with your technology and business colleagues to identify and quantify security issues within their business and empower them to take decisive risk decisions at speed and scale.
You are a security expert with a strong mix of technical and communication skills and are passionate about enabling safe and secure innovation.
You will work with some of the best and brightest cybersecurity and technology engineers to solve complex problems which will both challenge you and help you develop your skills in one of the most innovative and respected companies in the world.
Job responsibilities:
* Cultivate security culture with your product technology and business colleagues.
Products that have the right security culture will strive to prioritize sustainable controls and driving real risk reduction outcomes.
Embed threat modelling, solutions architecture, secure code review into product and application teams so they adopt our control products and create products that are secure from the start.
* Know your product across its breadth and depth.
Be fluent in your product's strategy and roadmap as well as its key investment programs.
Identify unfamiliar technology components, capabilities, and business concepts and be self-motivated to learn all about them, applying critical thinking to identify hidden issues along the way.
* Be your product's security thought leader.
Learn from your product and cybersecurity teams and share best practice in both directions.
Be recognized in your product as the clear point of escalation and subject matter expert for IT Risk and Cyber domains.
* Act with urgency managing emerging issues.
Proactively monitor Key Risk Indicators to ensure issues are identified, quantified, communicated, and managed in a timely manner, including recommendations for resolution, and identifying the root cause/key themes.
* Partner and influence across your product's supply chain.
Work collaboratively with product, technology, and business colleagues on an on-going basis for business-as-usual audit and regulatory engagements, risk activities and project initiatives.
Work closely with Third Party Oversight teams to ensure effective technology risk management of vendors engaged by technology partners, with a focus on Cloud computing / emerging technologies.
Required qualifications, capabilities and skills:
* Formal training or certification on Cybersecurity Architecture concepts and 5+ years applied experience
* Experience in a successful security and risk organization with strong security and technical skills.
* Experience of operating in a regulated organization with a 3LoD (Line of Defence) model.
* Delivery excellence mixed with strategic vision
* Able to communicate effec...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:40
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking & Operations Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Be the lead engineer on building out a new application from the ground up with the latest technology stack at the firm.
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Drives innovation and engineering excellence when solving engineering problems.
* Develops secure high-quality production code, and reviews and debugs code written by others.
* Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
* Holds themselves to high engineering standards and feels ownership in their work.
* Ensure quality and completeness of the product through unit, component testing, integration testing, and end-to-end testing capabilities.
* Coaches, trains and inspires junior and intermediate software engineers in modern software best practices and both public cloud adoption.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
* Adds to team culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* 5+ years' experience with Java/Springboot backend development, design and architecture.
* 5+ years' experience with event-driven architecture, microservice-based system design.
* 5 + years' experience with React or related frameworks.
* 10+ years' experience with delivering technology solutions.
* Hands-on practical experience in system design, application development, testing, and operational stability.
* Experience leading development, debugging, and maintaining code in a large corporate environment with one or more modern programming languages.
* Experience across the whole Software Development Life Cycle.
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security.
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc....
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:40
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Job Summary:
Securities services Operation along with our Markets business, helps service our core client segments:
Asset Managers, Asset Owners, Insurance, Banks/Broker Dealers and Hedge Funds and Alternatives
As a Trade Lifecycle Associate you'll be responsible for end to end process of securities settlements lifecycle, managing multiple markets globally, meeting risk metrics related to various reconciliations and settlement objectives.
Job Responsibilities:
* Ensure timely Processing & settlement of trades, investigate & resolve trade-related breaks in accordance with the established work practices and procedures
* Working with various internal teams such as Middle office, pre-matching, settlements, cash processing, account opening and asset servicing to process transactions and resolve any exceptions on a timely manner
* Perform root cause analysis for their respective clients to increase Straight Through Processing (STP) and reduce client inquiries
* Establish and maintain relationships with operations & middle office contacts at clients
* Partner with client service teams to help change client behavior where required to remove manual processes.
* Strong understanding of Risk Management and should be able to manage the issues exceptions above materiality thresholds for resolution
* Ensure all day to day queries dealt with within required SLAs and escalate issues to the team leader.
Required qualifications, Capabilities, and Skills:
* Knowledge of financial markets, trade lifecycle and settlement practices
* Excellent verbal and written communication skills and adept at communicating with all levels of the business and technical parts of the organization
* Operate effectively in a dynamic environment with tight deadlines and can exhibit time management skills
* Exposure to business intelligence tools (I.E.
Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data
* Bachelor's Degree required
Preferred qualifications, Capabilities, and Skills:
* Prior custody/treasury operation services, markets operational experience
* Understanding of SWIFT, Cross Border Payments, Foreign Exchange, Trade life cycle, Reconciliation rules and Global Custody
* Self-starter, ability to learn quickly, Strong leadership skills with focus to mitigate risks and taking proactive approach to ensure "Best in Class" results
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, expe...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:39
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Consumer & Community Banking within Connected Commerce Tech, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Establish Tech roadmap, Drive roadmap planning to understand the effort, resource requirements and target timeline across all APGs in Payments for Tech mandate & initiatives.
* Drive and track dependencies with downstream and partner teams.
Provide visibility on the dependencies with downstream to leadership for commitments/partnership.
* Enable prioritization in Product's BOW, track progress, update status and bring visibility into risks in regular cadences(meetings/dashboards/email updates etc) to mitigate risks and make steady progress.
* Measure the performance/value and enable for data driven decisions for improvements.
* Provide a wholistic view of all tech priorities and its progress at Payments level, collaborate with enterprise program management team for exec updates.
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:38
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J.P.
Morgan Advisors, the ultra-high net worth division of J.P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Associate in J.P.
Morgan Advisors, you will provide dedicated business support to Financial Advisors and their clients.
You will establish, maintain, and build relationships while delivering exceptional client service.
In this role you will have extensive client contact and will be involved in all activities that touch prospective or existing clients.
Job responsibilities:
* Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures
* Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
* Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
* Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
* Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
* Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings
Required qualifications, capabilities, and skills:
* Bachelor's degree or equivalent experience
* Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from start date
* Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
* Proactively identify and deliver appropriate solutions that address the needs of our clients
* Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations
Preferred qualifications, capabilities, and skills:
* Able to adapt and stay abreast of changing technology and regulatory policies
* Highly proficient user of Word, PowerPoint, and Excel
Chase is a leading financial services firm, helpi...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:37
