-
The J.P.
Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform.
The combined business has ~one trillion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
The JPMorgan Wealth Management Outsourced Family Office (OFO) product team defines and executes on the strategy for multiple vendor and proprietary performance reporting, aggregation and portfolio analytics focused on offering a total solution for managing financial, investment, planning, and other comprehensive needs of high net worth families and the advisors who serve them.
This includes investment client specific capabilities such as client portfolio aggregation, proposal building, portfolio risk analysis & risk monitoring to support investment management and coordinated financial management of a family's entire balance sheet.
The Outsourced Family Office product organization includes the Aggregation Area Product and the Portfolio Tools Area Product.
Job responsibilities
• Drive the product roadmap and define specific, measurable OKRs for the product
• Define and groom product feature requirements through the agile framework
• Assist operations teams and advisors with client inquiries
• Ensure all technology teams are operating efficiently through the consistent review of agility metrics
• Aid in creation and delivery of a monthly product cabinet to ensure all key partners are aware of the product roadmap
The Product Manager/Area Product Owner of OFO Portfolio Tools will:
• Focus on the integration and quality assurance of select OFO portfolio analysis tools, including but not limited to Blackrock's Aladdin, Clearwater Analytics and Vanilla Estate Planning
• Create and socialize detailed area product updates and represent the area in key product community forums such as budget planning, monthly cabinets and business reviews
• Serve as the product subject matter expert and key escalation point for training and inquiry resolution to ensure consistent production quality
• Coordinate with other product teams to agree on delivery expectations and work through blockers
• Prioritize work (Epics and Initiatives) by performing quarterly planning based on partner technology teams' capacity
• Work with technology teams to prioritize and plan product releases
• Collaborate with the delivery manager to manage workflow of Stories and Epics in Jira/Align for accurate reflection of progress completion
• Partner with legal, risk, compliance and controls to ensure the product is delivered to advisors and clients within the current reporting standards
Required qualifications, capabilities, and skills
• Minimum of 5 years of experience in the industry, with 1 plus in product management
• Product management experience
• Experti...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:08
-
JPMorgan Chase & Co.
is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries.
It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking, and Consumer and Community Banking.
The U.S.
Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P.
Morgan Securities and You Invest - our digital investing platform.
The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices.
The Product Associate role is part of the Client & Employee Virtual Meeting (CEVM) product team.
CEVM is a product that will deliver digital experiences to enable seamless collaboration between customers and bank employees.
Job responsibilities
* Partner with Area Product Owner to support research and analysis for new initiatives/features; refine problem definition, personas, process mapping, solution scope, high-level use cases and user experience
* Work with System Architect to clarify business requirements to design best solution intent using approved tech stack
* Team up with UI/UX designers and Content managers to design user facing components and workflows
* Collaborate with Tech team/s to break initiatives/features into epics and stories
* Refine epics and user stories covering all functional and non-functional requirements
* Ensure acceptance criteria is defined to cover standard, alternate and exception scenarios
* Collaborate with Product Owner, Area Product Owner and scrum teams to define sprint priorities and goals for epic and story build and refinement
* Participate in retrospectives and drive continuous improvement outcomes across all phases of the Agile delivery lifecycle
* Support the team in knocking down/escalating blockers that arise in all phases of the Agile delivery lifecycle
* Oversee integrated QA testing and drive defect resolution leading up to production deployment
* Execute UAT and Production Validation to ensure delivery quality
Required qualifications, capabilities, and skills
* Minimum of 5 years of experience in financial services,
* Minimum of 5 years of experience working in product /business analyst or similar product function
* Experience performing analysis and defining user personas, process documentation, epics, user stories and acceptance criteria
* Strong knowledge and hands-on experience with Agile delivery process
* Significant experience using JIRA / Jira Align and building custom reporting
* Significant experience using Confluence and/or Teams (or similar collaboration tools)
* Structured thinker and effective communicator with excellent written communication skills
* Highly self-motivated with ability...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:04
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Pacific Palisades, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:04
-
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Technical Project Manager in Consumer & Community Banking within Consumer Card Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Lead the end-to-end management of the tech modernization program, including planning, execution, monitoring, and delivery.
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
* 10+ years of experience in technical program management capacity in product development, leading complex technology projects and programs in a large organization.
* Excellent project management & business/product analysis skills.
* Experience with Agile and Waterfall methodologies.
* Proven experience as a Technical Program Manager or similar role, with a focus on technology modernization projects.
* Strong technical background with a deep understanding of modern technologies, cloud computing, and IT infrastructure.
* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
* Advanced ex...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-30 08:28:02
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance, Conduct and Operational Risk (CCOR) Vice President, you will effectively partner with Line of Business (LOB) and global/regional Compliance teams; including Internal Audit, Operational Risk and other Control functions.
You will require knowledge and experience in Compliance, as well as familiarity with regulatory and/or audit best practices.
This position is anticipated to require the use of one or more High Security Access (HSA) systems.
Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter.
The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Job responsibilities
* Perform on-site compliance examinations of broker-dealer and investment advisory business to determine adherence to JPMorgan Securities policies and procedures.
* Develop scope, process flows, design evaluation, testing evaluations to ensure risk controls are implemented, functioning properly, and are being executed properly.
* Conduct examinations that consist of trading analysis, on-site inspections, and document reviews.
* Evaluate findings and formulating conclusions in written reports on compliance assessments, required schedules, worksheets and narrative materials.
Required qualifications, capabilities and skills
* Undergraduate degree or equivalent experience.
* 5+ years' experience in financial services, compliance or regulatory role required.
* The position will require high attention to detail, flexibility, patience, good analytical as well as interpersonal skills, and the ability to work independently.
* Ability to travel 35%
* Valid driver's license required.
Preferred qualifications, capabilities and skills
* FINRA (Financial Industry Regulatory Authority) Series 7, 66, and 24 licenses (or equivalents) not required, however, preferred.
* Prior broker/dealer experience with compliance or audit is desirable.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small bu...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:59
-
The Workforce Management Scheduler Analyst is part of the Workforce Management (WFM) team for J.P.
Morgan Wealth Management (JPMWM).
Job responsibilities
* Determines and maintains official schedules for contact center professionals
* Performs staffing analysis and modifies employee schedules to meet the needs of the business and performance targets
* Determines timeframes/provide approval for pre-planned and real-time exception requests (i.e.
coaching, team meetings, breaks, lunch, vacation days, etc.)
* Monitors and schedules offline work activities to ensure both online and offline follow-up time is planned appropriately to complete offline requirements, while maintaining appropriate phone service levels.
* Oversees of staffing schedule optimization across multiple sites, queues and/or business functions to ensure appropriate staffing towards maintaining service levels at the 30 minute interval
* Participates in daily and weekly leadership calls, identifying opportunities and recommendations for improving current day availability
* Communicates overtime and time off requirements to leadership and obtains the necessary resources
* Partners with training and onboards new hires and internal transfers to business systems
* Processes schedule-related requests submitted through tickets
Required qualifications, capabilities, and skills
* 2 years of call center experience with emphasis on intraday or scheduling support through schedule modification
* Strategic mindset and highly analytical thinker with sound business judgment
* Maintain a positive attitude and act as team player while delivering on high priority, time-sensitive initiatives
* Strong PC skills (Microsoft Office including Excel, PowerPoint, and Word)
Preferred qualifications, capabilities, and skills
* Prefer 1-2 years of Workforce Management experience in a 500+ seat environment
* Prefer Alvaria and Intradiem application experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coachin...
....Read more...
Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:57
-
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Customer Identity & Authentication (CI&A) - Secure Insights, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
* Collaborates with the Product team to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
* Drives alignment across Data Owner, Analytics and Product Management teams to speed time to insight for product features and analysis
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
* Experience with Agile product development and tools a must
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Passion and experience with data-driven products a plus
* Fast paced environment with frequent exposure to executive team
* Positive attitude and team player
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided dur...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:55
-
If you have a strong, curious, and passionate mindset for learning and leading solutions across a broad set of operational objectives that requires Project / Process / Controls management, then this is the right opportunity for you.
As a Program & Process Control Manager within Consumer Banking team, you will be responsible for working with our marketing partners, the cross lines of business partners, and supporting functional departments to drive planning, adoption, compliance, integration, and execution of high impact marketing oversight initiatives that will enable us to meet our business and strategic objectives.
Job Responsibilities
* Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
* Lead cross-functional project teams, fostering a collaborative work environment.
Facilitate communication and collaboration across work stream members.
Provide clear direction and support to team members.
* Ability to self- identify the root cause of control and process breaks; provide expertise to the development of action plans to fix and / or remediate known issues.
* Ensure strong control environment and work with teams on new controls, updates, risk mitigation, etc.
by owning several control related programs and processes under your book of work responsibilities.
* Develop a broad understanding of the diversity of work stream responsibilities within the Marketing Oversight landscape and demonstrate the ability to multi-task in supporting key program initiatives.
* Own project timeline, risks, dependencies, and deliverables on track.
Enforce use of consistent standards, methodologies, and best practices to ensure consistency and efficiency across programs.
* Implement common, consistent routines, resources, and tools to track and report status of key programs.
Develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks.
Required qualifications, capabilities, and skills
* 7 years of process management experience and a proven track record of implementing continuous improvement processes with a demonstrated ability to execute operational management and change readiness activities.
* Deep understanding of end-to-end marketing processes and activities to support and drive our departmental control agenda.
* The ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines and the ability to pivot and remain flexible as situational circumstances present themselves.
* High degree of comfort in fast-paced dynamic / ambiguous environment.
Strong learning agility and the ability to dig for answers.
* Strong sense of curiosity to understand a broad range of programs, processes...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:53
-
As a Community Home Lending Advisor, you will assist underserved communities in achieving homeownership.
Summary
Join our fun, high-energy team as a Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Community Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Maintain an active knowledge of Chase home lending products, as well as local housing assistance programs and grants available for down payment and/or closing cost assistance
* Promoting mortgage products to existing Chase customers and to other customers in the community you serve, continually engaging with a pipeline of customers 'not mortgage ready' for home ownership through education and counseling processes until they are ready to apply, while maintaining compliance with current lending guidelines and Chase policies
* Act as the internal and external mortgage expert, conduct productive activities that promote mortgage loan originations with external relationships in the community you serve
* Partner with the branch team, by providing training on products and services, , meeting with their customers and introducing new clients to bankers for additional products and services
* Create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing and other marketing efforts
* Serve as the single point of contact through the customer mortgage loan origination process while being adept at addressing customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from initial engagement to application through closing
Required qualifications, capabilities, and skills
* A Bachelor's degree or equivalent work experience in sales and/or real estate
* Five years of proven mortgage sales experience including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down payment products.
(Regional Management approval for internal Hom...
....Read more...
Type: Permanent Location: Mount Vernon, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:53
-
If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Director of Software Engineering at JPMorgan Chase within the Payments Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
You will help the business uplift our payment initiation experience and build dynamic data driven user-interface.
Job responsibilities
* Leads technology and process implementations to achieve functional technology objectives
* Makes decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Delivers technical solutions that can be leveraged across multiple businesses and domains
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Champions the firm's culture of diversity, equity, inclusion, and respect
* Engages with design and product owners to understand their needs, evolve product requirements and be the \"voice of the customer\" in the product planning process
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Experience developing or leading cross-functional teams of technologists
* Experience with hiring, developing, and recognizing talent
* Experience leading a product as a Product Owner or Product Manager
* Practical cloud native experience
* Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
* Strong foundation of OO Design & Enterprise Architecture, Design Patterns, Unit, Component and Contract Testing
* Experience in building complex dynamic data drive UI
* Experience with Systems integration, including design and development of APIs, Adapters, and Connectors
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Experience working at code level
* Experience working i...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:51
-
Job Description: The role of the Control Manager has a broad focus on the effective management of the business risk environment.
This specific Control Manager role aligns to the Receivables and Public Sector businesses within the JPMorgan Payments organization.
Responsibilities will include partnering with business partners on the development and maintenance of process and control flows, monitoring metrics for increased risk, risk and control assessments, control testing and tracking of action plan completion.
A component of the role includes development of recommendations to strengthen internal controls.
Job Responsibilities:
* Perform risk assessments, internal risk reviews and control testing to identify control gaps/issues, recommend and assist in implementing action plans to close the noted gaps/issues, and track action plans to completion.
* Maintain the Risk Assessment Structure (RAS) for these businesses within the Control and Operational Risk Evaluation (CORE) tool.
This includes ensuring all product risks and mitigating controls are documented and managing issues, action plans and risk acceptances.
* Liaise with internal and external auditors, Compliance, etc.
during audits/reviews.
* Assess new business initiatives and product/service changes to identify associated risks and to ensure adequate controls are being implemented to mitigate those risks.
* Lead/Participate in various Payments Control projects/initiatives/workstreams covering varying risk/control topics requiring data analytics, process implementation, risk management, etc.
* Address ad-hoc inquiries/concerns received from business partners by assessing the applicable activity, performing the proper research and investigation, working with business partners/stakeholders, etc.
* Other tasks as assigned.
Required Qualifications, Skills and Capabilities:
* Minimum of 7 years of experience in Receivables or Public Sector, Risk Management, Audit, or other risk/control related function;
* Highly detail-oriented and analytical; must be able to grasp, analyze and apply new information in a fast-paced environment;
* Strong communication skills (verbal and written), with ability and comfort level to communicate with various groups and levels within and external to the business
* Highly organized; ability to work on multiple projects simultaneously
* Excellent time management skills; ability to meet target deadlines
* Self-starter; ability to manage BAU workload and projects with minimal direction
* Ability to flex and quickly adapt to changing priorities
* Bachelor's degree in a business-related field
* Ability to travel (approximately 15%)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase b...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:49
-
Join Consumer & Community Banking (CCB) Product Operations for an exciting opportunity to help build an operational communications function aimed at driving successful and consistent adoption of large-scale change initiatives through the development of creative and engaging content strategies and communications tactics that drive awareness, employee education, and a sense of community across CCB Product & Experience and Technology (PXT), a highly diverse and matrixed organization of ~24K Product, Technology, Design, and Data & Analytics professionals.
As a Communications Associate on the Product Operations Enrichment & Engagement team, you will be responsible for developing content, and supporting planning and distribution efforts across various platforms and channels to ensure successful rollout and implementation of change initiatives to optimize PXT's product operating model.
For this role, candidates must be able to physically work in our Wilmington, DE; Columbus, OH; or Plano, TX office 3 days a week and remotely from home 2 days per week.
The specific schedule will be determined and communicated by direct management.
Job Responsibilities
* Develop communication tactics to ensure PXT employees understand the nuts and bolts of change initiatives and the CCB product operating model
* Understanding of personas, audience segmentation, and employee analysis to leverage appropriate channel strategy and content approach for successful campaigns
* Use qualitative and quantitative data to develop content strategies and tactics that align with company / change initiative goals and will resonate with the employee audience
* Partner closely with the Executive Communications team to provide holistic communications advisory, messaging, and branding services to all clients
* Produce communications tactics to generate successful awareness and adoption of change programs and initiatives
* Be a Chase brand ambassador who understands and advocates the style guidelines into all assets created by CCB Product Operations
Required qualifications, capabilities and skills
* Bachelor's degree in Communications, Marketing, Journalism or other related area
* Excellent writer with purpose, attention to detail and audience-first mindset, and strong written, verbal, and interpersonal communication skills
* Proficient in visual storytelling through various tactics including PowerPoint and video
* Proactive nature and ability to work comfortably in a fast-paced setting with tight deadlines
* Comfortable navigating matrixed / ambiguous environment and defining direction
* Ability to manage large-scale, complex projects with a high level of independence, energy, and eagerness to learn and contribute
* Adept at forging strong internal relationships across a broad range of functions
Preferred qualifications, capabilities and skills
* PowerPoint presentation design
* Confluence
* Web content m...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:48
-
JPMorgan Chase is searching for a Business Management - Associate to support two organizations: Financial Control Management and Corporate Sector Controllers.
The Finance Control Management team is responsible for maintaining a strong and consistent control environment across Firmwide Finance, promoting early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
The Corporate Sector Controllers team is responsible for Environmental, Social and Governance Reporting in addition to financial and operational accounting activities, internal controls and financial reporting for Corporate Functions.
As a Business Management - Associate, you will optimize business performance by helping to drive key initiatives across Finance Control Management and Corporate Sector Controllers.
You will act as a trusted advisor and counterweight to Business/Group Heads and would be responsible for identifying, escalating, and mitigating business risks.
Our roles within Business Management are dynamic and can vary from business to business, depending on priorities.
Job responsibilities
* Manage and analyze team financials and headcount including contributing to budget, multi-year forecast
* Organize All Hands / Townhall meetings to proactively manage timely and proper communications within the team on initiatives and key deliverables
* Prepare executive presentations and provide internal coordination on cross team deliverables including ad-hoc project management support
* Active participant in leading the control agenda to ensure an effective control framework is implemented and executed.
(e.g., Business resiliency planning)
* Build and maintain effective relationships within the team, and with key stakeholders, including other business management teams, line of business controllers, Financial Analysis, and Program Management teams
* Track progress against priorities, including midyear and end of year accomplishments
* Contribute to the organization of People agenda and DE&I initiatives executed by the teams
Required qualifications, capabilities, and skills
* Ability to deliver timely, high quality presentations and reporting for various projects and stakeholders
* Attention to detail is a must with continuous focus on design excellence
* Demonstrated ability in dealing with different stakeholder groups
* Intermediate to advanced level ability expected in MS Office tools (Excel, PowerPoint, Word).
* Self-motivated and able to work with a high degree of independence
* Excellent written and oral communication skills
* Strong time management and prioritization skills
Preferred qualifications, capabilities, and skills
* Bachelor's degree in Business, Finance, Economics, or other related area
* 3 years of experience in a business management, project management, control management, or a financial ana...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:46
-
Long Description
Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer in Corporate & Investment Banking, you will generate new treasury management business and maintain relationships with clients.You will leverage your deep treasury product knowledge to develop and execute a localized market and product strategywhiledeveloping partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
Job Responsibilities
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships.
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms.
* Manage the non-credit risk for customer portfolio and monitor and enhance profitability of all assigned relationships
Required Qualifications, Capabilities and Skills
* 6+ years of cash management, sales and relationship management experience
* Success developing new business with focus on prospecting utilizing strong selling and negotiation skills
* Knowledge and understanding of Treasury Service products, credit and risk process, overdraft management discipline, and pricing philosophy
* Excellent verbal and written communication skills
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organization
* Strong time management, organizational and planning skills
* Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree
* Certified Treasury Professional designation
* Strong creative solution and problem-solving abilities
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Mor...
....Read more...
Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:43
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead AWS Big Data Software Engineer at JPMorgan Chase within the Employee Platforms Work force Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering
* concepts and 5+ years applied experience.
In addition, demonstrated coaching and mentoring experience
* 6+ Years of hands on experience with AWS services for Data engineering, Spark Architecture, Performance tuning , Streaming, Entitlements and Database.
* Experience in Python/Java is must required along with writing complex SQL queries.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Data driven mindset, experience in data analysis and data mining.
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Experience in HR Domain & Analytics is strong plus
JPMorgan Chase & Co., one of the oldest financial institutions,...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:42
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As part of JPMC's Global Financial Crimes Compliance (GFCC), the Global Financial Intelligence Unit (GFIU) team is a critical part in protecting JPMC.
Join JPMorgan Chase's Risk Management and Compliance team and use your expertise to strengthen our resilience.
As part of the Global Financial Crimes Compliance (GFCC), you'll play a crucial role in protecting the firm by identifying and managing emerging risks.
Your role as a Data Analyst will involve supporting the Global Financial Intelligence Unit (GFIU) AML investigative teams in detecting and mitigating money laundering/terrorist financing (ML/TF) risks through existing and new data analytic solutions.
As a GFIU Data Analyst within our risk management team, you will be instrumental in developing new data analytic tools and techniques to identify and mitigate emerging risks.
Your role will require the application of your statistical, analytical, and technical skills.
Additionally, you will be expected to exercise sound judgment and maintain the utmost confidentiality when handling sensitive information.
Job responsibilities
• Support the Data Analytics Team's illumination of data which the GFIU leverages to develop actionable Financial Crimes intelligence to identify existing and emerging risk trends and in-turn used to inform senior management
• Develop and support various Financial Crimes intelligence dashboards
• Support requests for specialized analytics by researching data sources and developing custom logic
• Support projects involving various Corporate, Technology, and Line of Business groups to identify and implement new intelligence opportunities
• Effectively communicates observations to GFIU investigators and managers.
• Initiate and cultivate relationships across various Corporate, Legal, Technology and Line of Business groups to promote program objectives to successful completion.
• Supports the development and implementation of data analytic training and best practices to grow AML investigator self sufficiency
Required qualifications, capabilities and skills
• Experience building complex SQL statements and working knowledge of database platforms such as Oracle and Teradata [2+ years experience]
• Experience with applying data science techniques using statistical analysis to analyze large data sets leveraging SAS or similar [2+ years experience]
• Proficiency with application of Link Analysis software, in support of complex investigations (i.e.
IBM i2 ...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:40
-
Are you passionate about building and maintaining high-network worth client relationships across banking, lending, and investments? This is a unique opportunity to manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience.
As a Relationship Manager in Consumer and Community Banking, you will help your clients explore the full financial possibilities their wealth creates.
You will be responsible for fostering and maintaining client relationships through exceptional service and targeted advice, providing a path for accessing the full breadth of JPMorganChase capabilities addressing the client's full financial picture.
As part of a local team, you will collaborate with partners across various lines of business within JPMorganChase, leveraging referral networks to connect clients across all sectors.
This role offers the opportunity to take initiative, act entrepreneurially, and contribute to the Bank's growth in a team environment.
Job responsibilities
* Develop new and manage existing client relationships, providing exceptional service that exceeds expectations
* Look for ways to cultivate and deepen long-term primary banking, investments and lending relationships, regularly conducting in-person calls with prospects and clients at their places of business and other external locations
* Network and build strong relationships with referral sources and other centers of influence outside of the office environment to generate banking and investment leads
* Develop strong internal partnerships across all lines of business in order to best meet client's specific needs
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required qualifications, capabilities, and skills
* A minimum of five years of financial services or service sales experience, established high net worth referral network and strong community presence
* Proven trusted relationship builder with a track record of delivering an exceptional client experience
* Demonstrated success driving sales growth by focusing on deepening relationship across multiple product lines and an ability to work collaboratively in a team environment to deliver solutions for clients
* Demonstrated understanding of investments, wealth planning, credit and banking concepts
* Required Licenses: Series 7 and 66 (or 63 and 65).
Unlicensed candidates considered, but required to obtain licenses within 120 days of start date
Preferred qualifications, capabilities, and skills
* A bachelor's degree
* Experience cultivating relationships through delivering Home or Business lending needs
This role is located i...
....Read more...
Type: Permanent Location: Bellevue, US-WA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:38
-
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in CTC's Core Services organization, you are responsible to optimize and integrate product processes, tools and people.
You will work to bring together key elements of a product line and its Products to ensure coordinated outcomes.
Working with the Product Delivery Director and the Product team, you will be trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
* Creates synergies across products to ensure successful delivery against business objectives
* Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
* Calculates metrics for portfolio management operations and analyzes data for areas of opportunity
* Develops change initiative materials and change timelines
* Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
* Supports the assembling and maintenance of product roadmap
* Works with Product Owners, Delivery Director, agility leads, and engineering to support the alignment of Epics and stories to help track product deliverables and success
* Be a self-starter, detail-oriented managing own workload and deliverables
* Apply knowledge of Jira, Jira-Align for excellent record management, hygiene, and reporting.
* Drive operational discipline, success and efficiencies within the team and the broader organization's processes, new idea
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area.
* Experience exec...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:38
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Groton, US-CT
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:37
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Matthews, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:36
-
Are you customer focused, enjoy building relationships and leading a team? You have found the right team.
As a Treasury Sales Group Manager in Multinational Corporations, you will lead and develop Treasury Management Officers.
You will play a key part in delivering an exceptional experience for clients while mitigating risk and appropriately guiding the team.
You will develop partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
You will use your deep understanding of the treasury and leadership skills to develop and execute a strategy localized to market, growth, and product.
Job responsibilities
* Lead, hire, and manage a team of Treasury sales professionals to achieve positive performance results
* Leads with direction and coordination building successful relationships
* Monitors staff performance, provides appropriate coaching, recognition and feedback
* Builds collaborative internal relationships with Regional Treasury Sales Team, bankers and other internal partners
* Participates in partner meetings and communicates key Treasury Management messages in a timely and accurate manner
* Protects the firm by applying sound risk management protocols and adhering to regulatory requirements
* Develop and implement client, market, people, and business strategies
Required qualifications, capabilities, and skills
* 7+ years of sales and industry experience
* 3+ years of sales leadership experience with a demonstrated ability to build, direct and manage a sales/relationship management team of parallel size and scope
* Kno wledge of treasury products and solutions
* Highly motivated, independent worker within a team-oriented culture
* Excellent client management skills
* Ability to communicate and present to large groups
* Demonstrated sales coaching abilities including successful sales and marketing skills
* Experience and knowledge in Multinational Corporations
Preferred qualifications, capabilities, and skills
* Familiar with Microsoft Word, Excel, and PowerPoint
* Bachelor's degree; advanced degree
* Superior analytical and quantitative skills
* Exceptional verbal and written communication skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awa...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:34
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on Software Engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Experience in Java, Spring Boot and AWS
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Advanced knowledge of architecture & application design of large scale systems
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions t...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:29
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Allentown, US-PA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:25
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our missio...
....Read more...
Type: Permanent Location: Newtonville, US-MA
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:23
-
Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team.
As Data Engineer at JPMorgan Chase within Employee Experience Employee Core Data Platform(Palmos) Group, you serve as a seasoned member of an agile team to design and deliver trusted data collection, storage, access, and analytics solutions in a secure, stable, and scalable way.
You are responsible for developing, testing, and maintaining critical data pipelines and architectures across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Supports review of controls to ensure sufficient protection of enterprise data
* Being responsible for advising and making custom configuration changes in one to two tools to generate a product at the business or customer request
* Updating logical or physical data models based on new use cases
* Frequently uses SQL and understands NoSQL databases and their niche in the marketplace
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
* Identifies hidden problems and patterns in data proactively and uses these insights to drive improvements to coding hygiene and system architecture.
* Contributes to software engineering communities of practice and events that explore new and emerging technologies.
* Adds to team culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience.
* Experience with AWS EMR, Apache Spark - Scala, Python, Kafka and Infrastructure as Code (IaC) tools like Terraform.
* Knowledge on AWS Lake Formation, AWS Glue Data Catalog and fine-grained access control.
* Hands-on practical experience in system design, application development, testing, and operational stability.
* Experience across the data lifecycle
* Significant experience with statistical data analysis and ability to determine appropriate tools and data patterns to perform analysis
* Proficient in coding in one or more languages (Python, Pyspark.).
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.
...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-30 08:27:20
