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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Encourage team members to deliver excellent customer service.
Must be able to oversee the total store operations in absence of Store Manager and Store Managers in Training.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999.
Today, we're proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky and Ohio.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Ruler family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Any previous supervisory/leadership experience
- Past work record reflects dependability and integrity
- Ability to pass a pre-employment background check
- Knowledge of basic math
- Effective communication and reading skills
- Ability to handle stressful situations- Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning
- Assist stor...
....Read more...
Type: Permanent Location: Olney, US-IL
Salary / Rate: 20
Posted: 2026-06-03 08:15:14
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Colorado, King Soopers merged with The Kroger Company in 1983.
Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
Essential Job Functions:
• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the...
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Type: Permanent Location: Commerce City, US-CO
Salary / Rate: 20.88
Posted: 2026-06-03 08:15:12
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Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve the Front-end performance goals and best practices.
Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Direct and supervise all functions, duties and activities for the Front-end department.
Responsible for the execution of best practices, goals and established standards for the department.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Retail or Customer Service e...
....Read more...
Type: Permanent Location: Blacksburg, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:11
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Perform general clean-up and stock work in the Meat department and provide customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
Desired
* Past work record reflects dependability and integrity.
* Previous experience in food preparation.
* Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
* Experience in grocery retail and customer service.
* Wait on customers and counter promptly and cheerfully.
Greet customers and provide them with good quality food.
* Be prompt, tactful, calm, courteous, and professional in all interactions.
* Must be able to communicate with customers and associates.
* Make clean, neat, and friendly impression on customers.
* Unload and store merchandise, prepare and display foods in accordance with company standards, recipes, and policies.
* Perform required temperature monitoring.
* Monitor product quality; make sure it is always fresh and safe.
* Keep sales areas, backrooms, and coolers clean and well organized.
* Keep floors clean, safe, and free from clutter.
* Wash and sanitize cookware and utensils in accordance with company and Health Department policies and procedures.
* Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
* Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
* Adhere to company policies and procedures, as well as State and Federal laws.
* Operate cash register in accordance with company procedures, as applicable.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommoda...
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Type: Permanent Location: Plymouth, US-MI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:11
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Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing.
Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998.
Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! MINIMUM
* High School Diploma or GED
* Must be 18 years old
* Ability to handle highly confidential information
* Meets minimum state requirements to perform the fu...
....Read more...
Type: Permanent Location: Chubbuck, US-ID
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:10
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Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:07
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Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:06
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:06
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Provide administrative support and problem solving assistance to the Merchandising Execution Manager in managing the merchandising group to achieve department goals and objectives.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- Proficient in Microsoft Office
- Ability to respond to changing business priorities
- Flexibility to handle ever changing scope of assignments and projects
- Strong attention to detail
- Excellent oral/written communication skills
- Ability to collaborate and work cooperatively in a team-based environment
Desired
- Any experience in Merchandising department
- Knowledge of Kroger Category Management systems
- Knowledge of Kroger mainframe applications- Receive/process communications to and from suppliers and divisions associates via phone/email
- Provide ...
....Read more...
Type: Permanent Location: Coppell, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:05
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:05
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:04
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:03
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:03
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:02
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:02
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:01
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:00
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:15:00
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:59
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:58
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:58
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:57
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:56
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:56
-
Essential Duties and Responsibilities:
- Provide desktop and operational support to assigned site(s) and remote offices.
- Provide accurate and creative solutions to user problems of a moderate and complex nature.
- Provide timely resolution of user and support issues across company sites.
- Contribute to the success of the team by sharing knowledge and experience both verbally as well as through documentation of knowledge to team knowledge base.
- Install, configure, maintain, and support desktops, laptops, printers, scanners, other PC peripherals and related hardware, as well as remote access devices.
- Install and support a variety of PC operating systems.
- Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets in a timely manner.
- Diagnose, resolve, and follow up on issues relating to various user concerns.
- Use remote desktop software to provide remote support and resolve issues for remote offices or home office users.
- Function as a SME on desktop support process and procedures; make suggestions to improve processes and procedures.
- Provide support to project managers to integrate/transition projects or new technology efforts to the production support environment.
- Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for workstations.
Job-Specific Essential Duties and Responsibilities:
- Provide remote support and resolve issues for users whom may be at remote offices or home office users.
- Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository.
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments.
- Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment.
- Identify areas deserving attention in the technical support environment and consult with management.
- Ensure tickets are accurately documented and resolved in a timely manner.
- Work within the team framework created by management and work with team members on assigned projects.
- Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues.
- Handles customer support requests that cannot be solved by Tier 1.
- Forward support requests not resolved by Tier 2 as required by following established procedures.
Minimum Requirements
- High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- High School diploma or equivalent with 2 - 4 years of experience.
- Must have a minimum of 6 months' of production experience in the CMS BOSC program.
- Must be available ...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-03 08:14:55
