-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-09-14 12:54:08
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Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-14 12:54:03
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Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-14 12:54:00
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:59
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:58
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:58
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:57
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:56
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:54
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:50
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:47
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:44
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:41
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS146, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide Tier 2 IT Support services for a mission critical platform.
- Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required.
- Log, track, and manage incidents and service requests using the organization's ticketing system, ensuring timely resolution and communication with end-users.
- Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary.
- Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc.
- Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more.
- Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process.
- Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges.
- Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues.
- Receive and input critical time data in various formats and ingest it into the vetting system.
Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system.
- Schedule and align resources on the team to ensure 24x7 coverage of the systems.
- Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments.
- Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation.
- Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists.
- Act as the career mentor for Tier 1 Support Specialists.
Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
- Other tasks as assigned.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- 7+ years of experience in Helpdesk/ ServiceDesk/ Call Center OR equivalent experience in customer service.
- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
- This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts.
#techjobs #clearance #veteransPage #APPCASTDTO
Minimum Requirements
TCS146, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, ag...
....Read more...
Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:39
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:38
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:38
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:37
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:36
-
Essential Duties and Responsibilities:
- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.
- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.
- Manage the training, guidance, and growth of supervisory personnel.
- Supervise Field Staff to ensure seamless operations.
- Act as a liaison between the client, various agencies, and the organization.
- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.
- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.
Serve as the liaison between USSOCOM and Component CRCs, applying a collaborative team approach to assess, plan, implement, coordinate, and monitor community and peer mentoring programs.
Advise and consult on broad policy and procedural reviews for region-wide and component-wide community and peer mentoring programs; evaluate program effectiveness and recommend improvements.
Work with Echelon III commands to assess needs, evaluate effectiveness, and support implementation of community resource and peer support programs.
Support planning, execution, and continuous improvement of peer mentorship programs in coordination with Operations Officers, command leadership, family support coordinators, and other stakeholders.
Coordinate with Service representatives, multidisciplinary professional staff, and service providers within the Services, DoW, and civilian sector to align programs, evaluate utilization, and identify improvement opportunities.
Assist in training peer mentors, including travel to Component locations as needed to meet with new volunteers, staff, and supported commands.
Provide consultation and training to CRCs and related component-level personnel throughout the Component Commands.
Serve as the communication link between component-level CRCs and HQ USSOCOM; aggregate, prepare, and submit formal reports using input from CRCs and command leadership.
Routinely coordinate with Service, DoW, and civilian programs, including family and social service agencies, chaplains, benevolent or charitable organizations, and other support resources.
Provide force-wide and region-wide training and consultation while supporting staff activities at a General Officer (GO) or Flag Officer (FO) level command and working with Component POTFF Directors.
Document services in HP enterprise-wide platforms, such as HPDMS, as directed by USSOCOM Directive 10-12.
Perform other duties as assigned by local leadership, with additional taskings documented and approved through local POTFF leadership as required.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:36
-
Essential Duties and Responsibilities:
- Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
- Validate and calculate income, assess eligibility, and manage case referrals.
- Engage regularly with program participants on a daily basis.
- Potentially educate clients on fundamental program services and eligibility prerequisites.
- Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
- Fulfill additional responsibilities as delegated by Management.
- Handles high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift answer questions regarding the Medicaid, SNAP, and TANF programs.
- Apply State and/or federal eligibility rules for applicant/recipient information assessment.
- Verifies applicant/recipient data through system interfaces.
- Facilitates the fulfillment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathy.
- Communicates with applicants/recipients while researching and updating cases and documenting calls simultaneously.
- Educates callers on program services and eligibility requirements while demonstrating excellent communication and customer service skills.
- Serve as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationships.
- Verifies and enters applicant/recipient data into the State's eligibility system and prepares cases for disposition by State Eligibility Consultant.
- Processes cases and takes necessary action on missing information promptly.
- Meet Quality Assurance and performance metrics and stay updated on project and corporate policies.
- Identify and escalate risks to management.
- Attends all meetings and completes all trainings to stay informed on project/position updates.
- Fulfill all performance requirements associated with eligibility processes.
- Perform additional duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Proven customer support or Client Service Representative experience strongly preferred.
- Ability to handle complex service inquiries via telephone.
- Strong critical thinking and problem-solving skills.
- Moderate difficulty assignments requiring judgment and issue resolution.
- Understanding of work implications and ability to recommend solutions.
- Accurate data entry (40 keystrokes/minute), strong interpersonal skills.
- Positive relationship-building with customers and state eligibility consultants.
- Attention to detail; excellent organizational, verbal, and written communication skills.
- Comfortable in a fast-paced, deadline-oriented environment.
- Capable of executing ma...
....Read more...
Type: Permanent Location: West Lafayette, US-IN
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:35
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak and read Spanish fluently
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #maxCCOBrownsville #CCOHBCU
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus w...
....Read more...
Type: Permanent Location: Brownsville, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:34
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOBrownsville #maxCCOBrownsville #CCOHBCU
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as dete...
....Read more...
Type: Permanent Location: Brownsville, US-TX
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:34
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Administer and maintain Windows-based server infrastructure, including installation, configuration, and patch management
- Monitor system performance, identify bottlenecks, and implement optimization strategies to ensure performance and reliability
- Experience in Windows-based systems, such as Windows 2008/2012R2/2016R2
- Create and maintain documentation related to system configurations, procedures, and SOPs
- Ensure high availability and disaster recovery readiness by implementing appropriate backup and restoration strategies
- Install, configure, and troubleshoot the local and wide area network applications, including software development tools and operating systems
Project Minimum Requirements:
- An Active Secret Clearance is required
- 7+ years of experience in the related field
- This position requires a High School Diploma, GED, or equivalent
- This is an on-site position at a government facility in Annapolis Junction, MD.
- Requires presence on-site five days per week.
- Candidates must reside within a commutable distance.
- Participation in a rotational on-call schedule for emergency page-outs is required.
- Team player, fast learner with ability to work proactively and independently to support mission critical operations supporting geographically diverse locations.
#techjobs #clearance #veteransPage #APPCASTDTO
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or ...
....Read more...
Type: Permanent Location: Annapolis Junction, US-MD
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:33
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS146, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Provide Tier 2 IT Support services for a mission critical platform.
- Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required.
- Log, track, and manage incidents and service requests using the organization's ticketing system, ensuring timely resolution and communication with end-users.
- Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary.
- Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc.
- Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more.
- Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process.
- Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges.
- Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues.
- Receive and input critical time data in various formats and ingest it into the vetting system.
Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system.
- Schedule and align resources on the team to ensure 24x7 coverage of the systems.
- Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments.
- Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation.
- Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists.
- Act as the career mentor for Tier 1 Support Specialists.
Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
- Other tasks as assigned.
Job-Specific Minimum Requirements:
- Active Secret clearance is required.
- 7+ years of experience in Helpdesk/ ServiceDesk/ Call Center OR equivalent experience in customer service.
- Candidates must reside within a commutable distance for daily onsite work and on-call requirements.
- This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts.
#techjobs #clearance #veteransPage
#APPCASTDTO
Minimum Requirements
TCS146, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, ag...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:32
-
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Set up, configure, and manage Storage Protect / Spectrum Protect instances and clients.
- Manage LAN-based backups, monitor schedules, troubleshoot failures, and make sure all servers and databases are successfully backed up daily.
- Configure tape paths, oversee data and server restoration, and ensure retention policies align with business needs.
- Perform periodic health checks, install software patches, optimize performance, and conduct housekeeping for server databases.
- Maintain a working knowledge of Unix / Windows OS knowledge.
- Management of disk and tape backup pools
- Manage offsite copies of backed up data for business continuity
- Conduct storage capacity planning and forecasting to accommodate future growth and changing business requirements.
- Other tasks as assigned.
Job-Specific Minimum Requirements:
- An active Secret Security clearance is required.
- 7+ years of experience in a related field.
- 5+ years of experience in the following:
- Storage Protect/Spectrum Protect or similar product
- Data protection for VMware
- Windows/Unix
- Disk and tape backup pools
- Storage capacity planning + forecasting
- Must be based around the Colorado Springs, CO area and be available onsite daily.
- This individual will be responsible for the daily operation of mission critical systems on a 24x7x365 workday basis.
Shift work will be required.
#techjobs #APPCASTDTO #clearance #veteransPage
Minimum Requirements
TCS219, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during an...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-09-14 12:53:32
