-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:17
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:17
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:16
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:15
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:15
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:14
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:13
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:13
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:12
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:12
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:11
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:10
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:09
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:08
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:08
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:07
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:06
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:06
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:05
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:04
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:04
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:03
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:02
-
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
- High volume Call Center experience highly preferred.
- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
- Ability to work independently in a remote environment required.
- Strong communication skills, both verbal and written required.
- High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
- Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
- Residency in Eastern (EST) or Central (CST) time zones preferred.
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including...
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-03-04 08:34:02
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
Support the day-to-day functions of the department operations.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Effective communication skills
* Knowledge of basic math: counting, addition, and subtraction
* Ability to handle stressful situations
* Must be able to meet the minimum physical demands of the position
* Must be 18 or older...
....Read more...
Type: Permanent Location: Lynnwood, US-WA
Salary / Rate: 19.255
Posted: 2026-03-04 08:34:01
