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Demonstrate your proven track record supporting a senior leader in a fast-paced environment.
with a proven track record of developing strong partnerships and maximizing efficiency for executive level leaders? If so, please follow the link and apply to join our team!
As a Senior Executive Assistant in the Commercial and Investment Bank, you will partner with one or more executives managing demanding and dynamic calendars and complex domestic/international travel.
You will be leading the office and schedule, tapping your thought leadership to managing priorities and ensuring efficient use of executives' time to plan and lead large events, Town Halls, maintain critical follow ups and will draft simple communications.
You will leverage exceptional communication and organizational skills partnering with colleagues to maximize client meeting schedules, visit preparation and client follow up.
You will also be working closely with key stakeholders to plan market visits, large scale meetings and presentations.
Job Responsibilities:
* Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients and external stakeholders
* Arrange and maintain complex travel plans and itineraries for domestic travel as well as complex international travel
* Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc
* Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams and Concur
* Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
* Provide site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service
* Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
* Maintain confidential data, enforce internal controls, and comply with policies and procedures
* Support client and other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
* Process T&E expense claims for team members.
Ensure all policies are followed and items are processed within provided guidelines.
Act as a subject matter experts for policies and procedures
Required qualifications, capabilities and skills:
* Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
* Domestic and International travel pl...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Warner Robins, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:39
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Suffern, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:38
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Bonaire, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:38
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Unlock your potential as a leader in product solutions, optimize complex problem-solving, and shape customer-centric strategies.
Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment.
We're establishing a strategic capability to synthesize employee feedback across products (Tech, HR, Employee Experience) into a single source of truth.
This role is critical to enabling faster product decisions, reducing survey fatigue, and demonstrating to employees that we listen and act on their input.
As a Product Solutions Director in Employee Success, you are an expert in building and operating an Enterprise Feedback Operating System-a unified, data-driven listening system consolidating 10+ feedback sources into actionable insights for 350K+ global employees.
Transform feedback from fragmented and reactive to strategic and proactive.
Job responsibilities
* Advise Product Solutions teams on adopting new and existing client-facing products, crafting complex solutions, and assessing risk to enhance the customer experience.
* Leverage deep knowledge of multiple products and capabilities to manage strategic development of end-to-end product solution strategies and processes.
* Manage the collection of client feedback and oversee its delivery to Product teams, ensuring unified feedback standards across 10+ channels (surveys, support tickets, telemetry, etc.).
* Create and maintain a Jobs to be Done (JTBD) taxonomy, organizing feedback by 8 core employee job categories.
* Define intake governance, approval workflows, and listening strategies for feedback management.
* Consolidate feedback from Qualtrics, ServiceNow, JPMC Assistant, product telemetry, and other sources.
* Synthesize data using AI/ML techniques such as sentiment analysis, auto-categorization, theme detection, and anomaly detection.
* Generate weekly insights dashboards and monthly executive transparency reports, maintaining 90%+ data quality through validation and governance.
* Identify and prioritize issues using impact, effort, and volume frameworks; partner with product teams to translate insights into actionable roadmap items.
* Track outcomes and measure business impact (e.g., CSAT improvement, adoption lift), manage closed-loop \"You Spoke, We Listened\" communication programs, and lead monthly Feedback Council prioritization meetings.
* Report to executives on CSAT trends, emerging issues, and action progress; engage product owners on insights, facilitate decision-making, and partner cross-functionally with UX Research, Data, Communications, and Product teams.
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products, data analytics, customer success, or operations
* Strategic thinking: ability to set vision and establish governance
* Data fluency: comfortable...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:36
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Begin a fulfilling and challenging career as a Business Analyst I with our dynamic team.
You'll have the chance to make a meaningful impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment.
Join us to contribute to our mission and advance your career.
As a Business Analyst I within Business Practices and Oversight, you will play a crucial role in enhancing operational efficiency and driving strategic initiatives.
You will collaborate across departments to execute organizational goals, resolve complex issues, and provide overall support in meeting business objectives.
Your expertise will drive process improvements, operational excellence, and the adoption of new ways of working in a fast-paced environment.
Job Responsibilities
* Provide a high level of responsiveness to ad-hoc requests related to project management, presentation development, and business analysis
* Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
Create mock-ups quickly and iteratively for management presentations, reports, and dashboards
* Communicate effectively with key business partners to understand projects and drive next steps
* Manage projects and deliver key work streams and tasks
* Support collaborative initiatives with business partners, looking for ways to continually simplify, improve, and add value to existing business processes
* Prepare business review packages and organize town hall and offsite experiences
Required qualifications, capabilities, and skills
* 2+ years of experience in Business Management or Chief Operating Officer (COO) role
* Proven experience delivering timely, high-quality presentations and/or reporting for various projects and stakeholders.
* Attention to detail is a must with continuous focus on design excellence
* Demonstrated ability in dealing with different stakeholder groups and driving the agenda
* Excellent communication, organization, and project management skills
* Ability to articulate and demonstrate thoughtful rationale in design decisions
* Intermediate to advanced level ability expected in all Microsoft Office tools (Excel, PowerPoint, Pivot Tables, Word)
* Self-motivated, tenacious, and able to work with high degree of independence
* Strong time management and prioritization skills
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* Proficiency in advanced presentation and data analysis skills
* Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of f...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:36
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Corporate Finance Analytics (\"CFA\") is part of the Financial Analysis group of JPMorgan Chase.
The team provides financial analysis and perspective to senior management to support decision-making on high-profile, topical issues.
As a Senior Associate on this team, you will develop a firmwide perspective of how JPM operates across its businesses and its dynamics within the financial services industry, achieve a solid understanding of key strategic frameworks/ financial concepts and how they are applied at the firm, and learn about the overall financial industry and JPM's competitors, while serving as a leader to the team by taking a lead role in projects, deliverables and overseeing junior teammates' contributions.
Job responsibilities:
* Drive the analysis, data charts and fact validation for the Chairman & CEO Letter to Shareholders, coordinating with many teams and business partners across the firm, while also being able to provide guidance and mentorship to junior team members, reviewing their work for accuracy and completeness
* Serve as a lead reviewer on quarterly and ad-hoc competitor analysis, earnings coverage and research, owning the deliverables end-to-end while ensuring deliverables meet the highest standards by critically evaluating methodologies, challenging assumptions, and providing constructive feedback
* Complete ad-hoc projects and analysis for high-priority and topical issues for senior management
* Conduct ad-hoc and monthly valuation analysis, along with a clear understanding of different valuation techniques (e.g., Dividend Discount Modeling)
* Aid in data preparation for external and internal events/conferences, e.g., Investor Day
* Own and manage weekly and/or monthly firmwide financial reporting, along with ad-hoc reporting asks from senior management
* Become proficient in systems such as FactSet and Capital IQ for competitor research, financial analysis, the Chairman & CEO Letter to shareholders, and other ad-hoc requests
* Create PowerPoint presentations for senior management, including ad-hoc analysis, presentations for townhalls, and other BAU reporting
* Integrate internal AI/ML tools into competitor coverage and other financial reporting, improving efficiency and quality of output
* Consistently evaluate processes and recommend enhancements
* Aid in mentoring, teaching and developing talent across the team
Required qualifications, capabilities, and skills:
* Bachelors degree required
* 5 years professional experience in a similar role (e.g.
Planning and Analysis, Investor Relations, Corporate Finance)
* Advanced PowerPoint and Excel skills
* Strong analytical, creative thinking and problem solving skills
* Able to manage projects end-to-end with a high degree of autonomy
* Strong verbal and written communication skills, with the ability to articulate complex issues clearly
* Team player with the ability to be respecte...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: Toledo, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:35
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Embark on a rewarding and challenging career as a Business Analysis Associate II with our dynamic team.
You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment.
Join us and contribute to our mission while advancing your career.
As a Business Analysis Associate II within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives.
Leveraging your advanced understanding of data analytics and automation, you will uncover patterns, analyze complex data sets, and develop innovative solutions to support business strategies.
Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with organizational goals.
You will be responsible for planning and directing work, making decisions that impact departmental outcomes, and managing complex situations.
Your ability to think strategically, coupled with your strong customer service skills, will be crucial in delivering results that enhance the customer journey and drive the success of our business.
Job responsibilities
* Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives.
* Leverage data analytics to validate transactions/processes are executed to comply with regulatory requirements, policies and procedures.
* Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
* Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies.
* Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes.
Required qualifications, capabilities, and skills
* Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience.
* Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture and data analytics.
* Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization.
* Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions.
* Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives.
* Provide quality service to customers throu...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:33
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Federal Deposit Insurance Act
This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this posit...
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Type: Permanent Location: Los Altos, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Painesville, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:32
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Are you ready to lead transformative AI initiatives that shape the future of client onboarding and service? Join us to drive innovation, scale impactful solutions, and influence the strategic direction of a global financial leader.
This is your opportunity to work at the forefront of AI adoption, collaborating with senior leaders and high-performing teams to deliver measurable results.
Together, we'll set new standards for operational excellence and client experience.
Make your mark in a role where your leadership and vision will have firmwide impact.
Job Summary
As an AI Strategy VP in the Client Onboarding and Service team, you will drive the end-to-end delivery of AI-enabled solutions that transform client onboarding, servicing, and contact center operations.
You will partner with cross-functional teams to prioritize, implement, and scale AI solutions, ensuring alignment with business goals and measurable outcomes.
We value collaboration, transparency, and a culture of continuous improvement-your leadership will help us achieve our ambitious goals and set new benchmarks for success.
Job Responsibilities
* Lead the intake, evaluation, prioritization, and scaling of AI use cases across client onboarding, servicing, and contact center functions
* Manage the AI portfolio operating model, including documentation, implementation, change management, and ongoing planning
* Define and track key performance indicators (KPIs) and objectives and key results (OKRs) for program performance and outcomes
* Produce and deliver executive-ready reporting on portfolio performance, outcomes, and key accomplishments
* Build, lead, and mentor a high-performing team of program managers, ensuring the team has the skills, tools, and capacity to meet objectives
* Drive a culture of continuous improvement through best practice sharing and lessons learned
* Partner with cross-functional teams to align priorities, manage dependencies, and communicate risks and issues to leadership
* Advise and influence senior leaders on portfolio priorities, capability investments, and major change initiatives
* Build trusted relationships with key stakeholders to drive alignment, decision-making, and adoption of AI solutions
* Remove blockers, manage escalations, and ensure timely delivery of program objectives
* Design structured prompt patterns and interaction flows for agent assist, case triage, classification, summarization, and document processing
* Specify retrieval and grounding approaches, define expected AI behaviors, and establish escalation criteria
* Write user stories that define inputs, outputs, edge cases, and acceptance criteria grounded in operational reality
* Create evaluation rubrics covering quality, factuality, helpfulness, safety, tone, and compliance
* Build and maintain curated test sets with clear error taxonomies and severity definitions
* Define offline evaluation standards a...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:31
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Bethesda, US-MD
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:31
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the CONSUMER & COMMUNITY BANKING, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering concepts and 5+ years of applied experience in software development
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in JAVA, J2EE, React JS, Springboot
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* AWS Certification & AI Agentic skill is preferred
* Knowledge on Infra provisioning using Terraform is preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive co...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:30
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Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team.
You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment.
Join us and contribute to our mission while advancing your career.
As a Business Analysis Manager within JPMorganChase, you will be a key player in driving strategic initiatives and operational improvements.
Your role will involve leveraging your deep understanding of business analysis principles and data analytics expertise to uncover patterns, identify trends, and generate innovative solutions.
You will be responsible for managing a diverse team, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility.
Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals.
You will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and customer service, while ensuring the controls are effective in complying with the regulatory requirements.
Job responsibilities
* Develop procedures along with process maps to ensure compliance with regulatory requirements in an efficient and effective manner.
Procedures need to be clearly organized for the operations team to execute as well as to be used by AI/LLM solutions.
* Test system functionality and data transfers, develop testing scenarios, detect and document defects and escalate as required for defect resolution and/or ensure compensating controls and processes are effective.
* Lead the design and development of business strategies by leveraging deep knowledge of business analysis principles and data analytics, ensuring alignment with operational policies and precedents.
* Perform impact assessments for new products, policies, regulations and evaluate whether the procedures and processes are in place to ensure compliance or make appropriate updates to comply.
* Manage a diverse team of professionals, delegating tasks effectively, fostering an inclusive environment, and coaching team members to achieve their full potential.
* Drive cross-functional collaboration to implement automation initiatives, firmwide control initiatives like payment initiatives (money movement) and optimize processes, utilizing AI tools and digital proficiency.
* Conduct in-depth analysis of data sets , processes and system flows to uncover patterns, identify trends, and generate innovative solutions that have a wide-ranging impact throughout the function.
* Manage all customer communications - letters and digital, including creation, approval, system integration to automate generation of the communication, validating correct communication is used and completing the timely recertification.
Requir...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:29
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering concepts with 5+ years of applied experience.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* AWS Certifiction(s)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:29
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Join J.P.
Morgan Securities Services as Vice President, Securities Services Operations Transformation Test Manager.
In this pivotal role, you will drive strategic testing transformation initiatives across the Securities Services line of business (LOB), collaborating with global teams to modernize testing practices through automation, AI, and advanced analytics.
You will lead change management, process standardization, and innovation efforts, ensuring alignment with organizational objectives and delivering measurable impact.
Job Responsibilities
* Develop and execute a vision and roadmap for transforming testing practices, focusing on automation, AI, and advanced analytics.
* Identify and implement new tools, technologies, and methodologies to enhance testing efficiency, coverage, and quality.
* Lead change initiatives, upskill teams, and foster a culture of innovation and continuous improvement.
* Establish standardized, scalable testing processes and best practices across products and regions.
* Communicate transformation goals, progress, and outcomes to senior management and stakeholders, ensuring alignment and buy-in.
* Define and track KPIs to measure the impact of transformation initiatives on quality, speed, and cost.
* Collaborate closely with business, technology, and operations teams to ensure testing transformation supports broader organizational objectives.
* Create detailed test plans aligned with business objectives, ensuring optimal resource allocation and risk mitigation.
* Champion the adoption and optimization of automation tools and emerging technologies (including AI), driving efficiency, accuracy, and scalability in testing processes.
* Lead, mentor, and develop a diverse global testing team, promoting collaboration, high performance, and a positive culture.
* Manage testing budgets and resources efficiently, ensuring alignment with organizational priorities and maximizing value.
Required Qualifications, Capabilities, and Skills
* Articulate and drive a strategic vision for testing transformation.
* Demonstrate extensive experience in functional and regression testing within the financial services industry, ideally with exposure to Global Custody, ETFs, Trade Processing, Payments, Lending, Direct Custody, Asset Servicing, and Tax Services.
* Apply proficiency in Agile methodologies and adapt to evolving project management frameworks, ensuring efficient and effective execution.
* Gather requirements, document user stories, and execute test scripts to meet complex project goals.
* Leverage automation tools such as UI Path and other RPA solutions to enhance efficiency, accuracy, and scalability.
* Utilize advanced skills in data analytics and visualization tools (Tableau, Alteryx, QlikView) for creating actionable reports and dashboards.
* Communicate effectively with excellent verbal and written skills; conduct stakeholder forums, prov...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:28
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As a Lead Site Reliability Engineer at JPMorgan Chase within Enterprise technology AI/ML Data Platforms team, you will be instrumental in building scalable, resilient and market-leading data solutions.
You will engage in root cause analysis, production changes, budgetary considerations, and staffing challenges.
Your experience will be vital in managing and mentoring team members to drive strategic change, both within your team and in partnership with colleagues across JPMorgan Chase & Co.'s global network of innovators.
Job Responsibilities:
* Expertise in application development and support with multiple technologies such as Databricks, Snowflake, AWS, Kubernetes, etc.
* Coordinate incident management coverage to ensure effective resolution of application issues.
* Collaborate with cross-functional teams to perform root cause analysis and implement production changes.
* Mentor and guide team members to foster innovation and strategic change.
* Develop and support AI/ML solutions for troubleshooting and incident resolution.
Required qualification, skills and capabilities:
* Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
* Proficiency in running production incident calls and managing incident resolution.
* Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Strong understanding of SLI/SLO/SLA and Error Budgets
* Proficiency in Python or PySpark for AI/ML modeling.
* Must be able to reduce toil by building new tools to automate repeated tasks.
* Hands-on experience in system design, resiliency, testing, operational stability, and disaster recovery
* Understanding of network topologies, load balancing, and content delivery networks.
* Awareness of risk controls and compliance with departmental and company-wide standards.
* Ability to work collaboratively in teams and build meaningful relationships to achieve common goals.
Preferred Qualifications
* 10+ years in an SRE or production support role with AWS Cloud, Databricks, Snowflake or similar Technologies.
* AWS, Snowflake or Databricks certifications.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:28
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The Customer Experience Insights & Strategy team is dedicated to integrating customer intelligence, journey performance, and solution delivery.
Our mission is to drive measurable improvements across the Card & Connected Commerce businesses.
Operating horizontally across all P&L owners and functional partners, we create a unified view of customer friction, competitive positioning, and experience health.
As a Data Visualization Associate Sr in Customer Experience Insights, you will perform analytics with a primary focus on customer complaints (trend, severity, volume drivers, root-cause, and remediation effectiveness).
You will also support broader team reporting and recurring executive/operational deliverables as needed.
This person will translate business questions into data views, build scalable reporting, and deliver clear insights that drive measurable improvements in customer outcomes.
Your work will involve uncovering patterns in data, producing insightful reports, and helping develop solutions that support business strategies.
You will be expected to apply your knowledge of automation and data analytics to solve problems and enhance processes.
Join a collaborative environment where you will partner across teams, contribute to continuous improvement, and help drive ongoing issue resolution.
Key Responsibilities
Complaints and Customer Experience Reporting & Insights
* Produce recurring and ad hoc complaints reporting (e.g., volumes, rates, themes, channels, products, customer segments, lifecycle stage, geographic/operational breakdowns).
* Support creation of executive-ready materials (monthly/quarterly business reviews, OKR reporting, etc.).
* Partner with Complaints, Operations, Product, Digital, and Risk/Compliance stakeholders to align definitions and ensure reporting is decision-useful.
* Research isolated cases and/or accounts, and summarize root-cause themes and outcomes.
* Analyze data to identify anomalies, trends, and potential control gaps impacting complaint volumes.
* Support other CX data mining and reporting such as VoC survey insights, NPS/CSAT, call center drivers, digital funnel/behavior, and service metrics (where applicable).
* Create clear narrative insights: what happened, why, so what, now what-tailored to different audiences.
Required qualifications, capabilities, and skills
* 3-5+ years of experience in business analysis, analytics, reporting, or CX/complaints insights (financial services preferred but not required).
* Baseline knowledge or equivalent expertise in data analytics, with the ability to interpret models and diagrams to represent and communicate data requirements.
* Strong verbal and written communication-able to synthesize findings into a crisp stories and recommendations.
* Professionalism and ability to engage with leadership, stakeholders, and Card/Operations teams.
* Ability to multi-task and manage multiple projects simultaneously, i...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:27
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Forest Hills, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: Greenwood, US-IN
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:26
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Dearborn, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:25
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Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.
As an Associate Site Reliability Engineer at JPMorgan Chase within the Consumer & Community Banking Data and Analytics team, you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems.
Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation.
You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks.
In this environment you'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow.
As an SRE you'll be focused on running better production applications and systems.
Y ou work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines.
You will ensure those NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.
Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits.
You'll support the delivery of award-winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice.
This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution.
You're an integral part of one of the world's biggest tech companies.
In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development.
Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co.
we value the unique skills of every employee, and we're building a technology organization that thrives on diversity.
We encourage professional growth and career development and offer competitive benefits and compensation.
If you're looking to build your career as part of a global technology team tackling big challenges that impact the ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:24
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Flint, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-08 08:50:24
