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Job Responsibilities
* Drive HR/EX Control Management and Policy Strategies: act as a trusted advisor to the Head of HR/EX Control Management and Policy, providing support and recommendations .
* Lead Transformational Control and Policy Focused Projects: drive initiatives and transformation across Controls and Policy teams covering all HR/EX segments, functions and horizontals; identify cross overs and coordinate efficiencies.
* Enhance Team Operations: collaborate with senior leadership on strategy, priorities, open roles, business case development, OKRs, and governance.
* Insights and Reporting: create impactful reports and presentations for senior management including contributing to Business Reviews, Control Committee inputs, and other regular reports, ensuring they are accurate and timely.
* Business Control Committee (BCC): service as HR Business Control Committee secretary, maintaining the BCC charter, procedures, agendas, notes, follow ups and assessments
* Problem Solving: help senior management tackle organizational challenges by connecting key activities and priorities.
* Organize Leadership Events: coordinate leadership meetings and events, handling agendas, documents, and follow-ups.
Qualifications
* Experience: 8+ years in Controls, Policy, Business Management, Finance, Strategy, COO, Operations, or Project Management at a financial firm, tech company, or consultancy.
* Self-Starter: highly motivated with exceptional time management, prioritization, and organizational skills.
* Strategic Execution: experience in defining business and use cases, crafting multi-year roadmaps, and driving disciplined execution.
* Professional Charisma : confident in presenting to senior executives and skilled at handling confidential information.
* Tech Savvy: skilled with data analysis and visualization tools like Alteryx and Tableau, and proactive and curious on learning new technologies
* Energetic & Driven: innovative thinker with the ability to work independently and virtually, ensuring follow-through.
* Analytical Pro: strong analytical and problem-solving skills
* Detail-Oriented: exceptional attention to detail with a logical thought process.
* Professional Integrity: sound judgment, professionalism, integrity, and a strong work ethic.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commissi...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:20
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You are customer focused and enjoy learning about financial solutions for middle market clients.
A role as a Commercial & Specialized Industries Banking/Treasury Analyst is for you.
As an Analyst in Commercial & Specialized Industries, you will work both independently and as part of a team to introduce a broad spectrum of banking & payments solutions to clients.
As an analyst in the hybrid banking/treasury rotation you are responsible for supporting Bankers, and Treasury officers through business development, deal execution and client management.
The Commercial & Specialized Industries Analyst Program is a rotational experience designed to expose you to the many areas of direct client work across banking, treasury, and credit analysis with client-facing work, as well as extensions of these functions through strategic project work and more.
Throughout your program timeline you will hone your financial and client-facing skills to build your career in the financial services industry.
Job Responsibilities
* Work on financial models to support financing transactions
* Assist in the completion of credit approval memos
* Prepare marketing materials for use in client meetings (covering topics such as financing alternatives, working capital optimization, and industry analysis)
* Learn how to identify treasury product solutions to benefit clients' long-term planning
* Develop an understanding of the full breadth of J.P.
Morgan products and service offerings
* Conduct client and prospect research to support business development effort
Required Qualifications, Capabilities and Skills
* Minimum GPA 3.2 required
* Superior analytical, leadership, interpersonal and written/verbal communication skills
* Keen attention to detail and creative mindset
* Proven ability to multi-task and meet deadlines in a fast-paced environment
* Exhibit sound judgement, agility, and the ability to work as a team player
Preferred Qualifications, Capabilities and Skills
* 1+ years relevant experience post-college graduation; experience in financial services, accounting, or a related field is a plus
* Completed BA/BS degree (Business, Finance & Accounting preferred; all majors considered)
* Some exposure to credit fundamentals and/or previous client exposure is a plus
* Knowledge of the market dynamics and its business environment preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, sk...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Maricopa, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:17
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Do you love managing a large portfolio of clients? If so, come join our team as a Client Service Account Manager where you will have direct responsibility for servicing a portfolio of large corporate or financial institution clients.
As a Client Service Account Manager within the Payments team, you will support a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services.
The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.
Job responsibilities:
* Act as key advisor to the client, providing advice and consultation on decision making
* Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues
* Identify and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities
* Use product knowledge to recommend and participate in product enhancements and service delivery plans
* Convey complex ideas and client issues with confidence
* Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / Cyber changes
Required qualifications, capabilities and skills:
* Minimum 3 years of relevant industry and/or functional experience
* Understanding of core Treasury Services product sets
* Ability to present oral and written communication in an organized, clear and confident manner
* Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments
* Ability to partner with internal colleagues and external clients
* Applies sound judgment during the decision making process; evaluates risk factors
* Ability to be flexible with working hours and utilize virtual connectivity tools (VDI, Blackberry/Good mobile suite, etc.) when business needs arise
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also o...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:13
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Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists.
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that specialists use to answer questions and resolve cases.
You'll be involved in the end-to-end lifecycle of content, streamlining production, scheduling, and distribution workflows to ensure quality, consistency and timely delivery.
You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content.
You'll be responsible for ensuring content is AI-ready across a range of topics including pay, benefits, hiring and onboarding.
At the Associate level, demonstrate your proficiency in core content craft and delivery skills, while continuously developing your expertise in these and other design areas.
Your work will have an impact on enhancing employee experience and building confidence in our products and services.
Job responsibilities
* Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices.
* Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
* Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
* Draft clear and concise content to communicate complex concepts effectively.
* Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
* Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field
* Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
* Advanced skills in written and verbal communication, ensuring clarity in all messaging
* Highly organized and detail-oriented with project management experience
Preferred qualifications, capabilities, and skills
* Proficiency in using content management systems (HTML knowledge is a plus)
* Interest and familiarity with AI and LLMs
* Ability to manage diverse stakeholder feedback
* Experience adhering to style guides and design system guidance
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients un...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:13
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Grand Junction, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:12
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Join JPMorganChase as a Loan Origination Associate I and make a significant impact on our lending services.
This role offers a unique opportunity for career growth and development, where your skills in conflict management and strategic planning will be highly valued.
Be part of a dynamic team that fosters collaboration and innovation, contributing to the success of our firm.
As a Loan Origination Associate I within JPMorganChase, you will play a crucial role in the loan lifecycle by ensuring smooth transaction closings, directly impacting clients and the wider community.
We value a collaborative team culture and are committed to providing opportunities for professional growth and development.
Your role involves engaging with internal and external clients to gather necessary documentation and manage expectations for a diverse range of loan products.
You will also contribute to process improvement projects, optimizing resources and achieving objectives.
Join us to be part of a team dedicated to efficient and effective lending services.
Job responsibilities :
* Collaborate with Sales, Client, Relationship Managers, and Underwriters to facilitate loan documentation and closing.
* Engage with clients to gather necessary items for closing, managing expectations throughout the process.
* Prepare and dispatch documentation packages, ensuring compliance with credit and asset conditions.
* Assist in researching Sales and PPT tax items, applying critical thinking skills.
* Contribute to projects aimed at improving processes and procedures.
Required qualifications, capabilities, and skills:
* Expertise in loan origination or a closely related field, with over two years of experience and proficiency in managing and resolving conflicts through collaborative solutions.
* Advanced strategic planning capabilities, demonstrated by effective resource allocation decisions.
* Strong critical thinking skills for evaluating various aspects of loan transactions, ensuring informed decision-making.
* Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects.
Preferred qualifications, capabilities, and skills:
* Experience in a financial services environment, leveraging AI/ML to enhance lending processes and improve decision-making capabilities.
* Strong emotional intelligence and listening skills, fostering a collaborative and productive work environment.
* Proven ability to manage change initiatives, adapting lending services to evolving market conditions and technologies.
* Expertise in driving continuous improvement and process automation to optimize lending workflows and efficiency.
* Ability to use market product knowledge to align lending services with industry trends and client needs.
* Skilled in developing and delivering presentations to effectively communicate insights and updates to stakeholders.
Required or additional ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:09
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:09
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Bring your Expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Product Associate in the Legal, Controls, CCOR, Resiliency & Audit (LCCRA) team, you will support the Communications Archive platform by translating regulatory and control requirements into clear product and program outcomes.
You partner with Compliance, Technology, Operations, and external vendors to strengthen regulatory-grade archiving, surveillance coverage, and operational resilience.
You own day-to-day platform oversight, contribute business analysis and project delivery across multiple initiatives, and help identify analytics and automation opportunities.
You help us reduce risk, improve stability, and deliver enhancements aligned to firmwide policies and controls.
Job responsibilities:
* Support day-to-day product operations for the Communications Archive platform, monitoring health, usage, and surveillance coverage and escalating emerging risks
* Own and manage the product backlog by triaging defects and prioritizing enhancements based on risk, impact, and stakeholder input
* Coordinate end-to-end release readiness, including user acceptance testing and deployment preparation activities
* Partner with external vendors to drive issue resolution, upgrades, and service level management to maintain quality and compliance alignment
* Partner with (LCCRA) leadership and cross-functional stakeholders to deliver program management activities that enable strategic initiatives
* Elicit, document, and maintain requirements using user stories, acceptance criteria, flowcharts, and functional descriptions to enable shared understanding
* Perform gap analyses and present findings to senior stakeholders, recommending remediation options and documenting decisions
* Track change requests and support change-management governance, ensuring alignment to controls and approvals
* Prepare stakeholder communications and reporting for governance forums, including steering committees and partner control committees
* Maintain project plans, actions, and risk/assumption/issue/dependency items as applicable to drive timely delivery
* Support senior leaders with ad-hoc requests by producing clear, executive-ready materials using Excel, Visio, and PowerPoint
Required qualifications, capabilities, and skills:
* 8 years of experience in banking or financial services
* Experience in Risk, Compliance, Controls, or Technology within a regulated environment
* Strong business analysis skill...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:08
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Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists.
As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that specialists use to answer questions and resolve cases.
You'll be involved in the end-to-end lifecycle of content, streamlining production, scheduling, and distribution workflows to ensure quality, consistency and timely delivery.
You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content.
You'll be responsible for ensuring content is AI-ready across a range of topics including pay, benefits, hiring and onboarding.
At the Associate level, demonstrate your proficiency in core content craft and delivery skills, while continuously developing your expertise in these and other design areas.
Your work will have an impact on enhancing employee experience and building confidence in our products and services.
Job responsibilities
* Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices.
* Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
* Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
* Draft clear and concise content to communicate complex concepts effectively.
* Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
* Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field
* Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
* Advanced skills in written and verbal communication, ensuring clarity in all messaging
* Highly organized and detail-oriented with project management experience
Preferred qualifications, capabilities, and skills
* Proficiency in using content management systems (HTML knowledge is a plus)
* Interest and familiarity with AI and LLMs
* Ability to manage diverse stakeholder feedback
* Experience adhering to style guides and design system guidance
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients u...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:08
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker in the U.S.
Private Bank, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required qualifications, capabilities and skills
* Six plus years of work experience in Private Banking or Financial Services
* Bachelor's Degree required
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred qualifications, capabilities and skills
* Proactive, takes initiative, and uses critical thinking to solve problems
* MBA, JD, CFA, or CFP preferred
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach thr...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:07
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Join the Legal team advising one of the world's most innovative syndicated and leveraged lending businesses.
You'll be a trusted partner to Debt Capital Markets (DCM) bankers and Credit Risk leaders, helping maintain market leadership while upholding the highest standards of safety and soundness.
This role offers hands-on transactional work, influence over business initiatives, and exposure to complex, high-profile deals.
If you're intellectually curious and enjoy delivering practical, compliant solutions in a fast-moving environment, this is the opportunity to make an impact.one
As an Attorney within the Debt Capital Markets (DCM) Lending Legal team in the Commercial & Investment Bank, you will provide comprehensive general and transactional legal advice to the North America DCM lending business across leveraged, investment grade, direct lending, and club-deal facilities, including both domestic and cross-border transactions.
You will advise on deal structuring and documentation, collaborate closely with bankers, Credit Risk, Operations, and Compliance, and coordinate the Legal department's role in key business, control, and compliance initiatives.
You will also help establish and refine standard forms and procedures, oversee and manage relationships with outside counsel, and deliver clear escalation, guidance, and risk assessments on legal and regulatory issues affecting financial institutions operating in multi-state and international environments.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of about 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job Responsibilities
* Advise the North America DCM lending business on commercial lending transactions, including large syndicated credit facilities (leveraged and investment grade), direct lending, and club-deal facilities.
* Advise on how transactions are structured and work with outside counsel on loan and syndication documentation and related transaction materials.
* Escalate and communicate potential concerns to Legal, Compliance, and control functions, ensuring appropriate risk identification and mitigation.
* Advise on new product development and assess marketing, regulatory, and related issues impacting financial institutions in multi-state and international environments.
* Partner with Credit Risk, Operations, and Compliance to address transactional, opera...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:06
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Sonoma, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Walnut, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:02
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As Chase Travel VP, Product Portfolio Operations you will support the day-to-day management of Portfolio Management Operations, including all project transactional information, reporting, and controls.
This role requires a highly detail-oriented operator who can also think strategically - applying PMO concepts to ambiguous problems - while prioritizing competing requests and managing time effectively.
Job Responsibilities
* Owns and evolve Chase Travel PMO Operations including workflow creation and sustainment, data maintenance, establishing best practices, standardize ways of working, and eliminate manual work or duplicative steps through process re-engineering of scalable solutions.
* Administer platform governance and access controls to Chase Travel PMO Platform (user access, distribution lists, etc.) to ensure appropriate oversight and usability.
* Maintain portfolio data quality through regular validation of accuracy, completeness, change management, and cross-team alignment/reconciliation.
* Produce executive-ready recurring and ad hoc reporting: data collection, consolidation, analysis, and presentation (e.g., dashboards, charts/graphs, roadmaps, summaries).
* Lead stakeholder engagement with strong written and verbal communication to clarify problem statements and outcomes; lead discovery sessions to evaluate options and align on solution scope, timeline, deliverables, and delivery plan.
* Set and execute prioritization across intake, reporting, and platform operations (triage requests), managing competing deadlines and aligning to business outcomes and capacity.
* Drive strategic decision-making through tradeoffs by surfacing options, risks, dependencies, and recommendations to clear choices can be made regarding scope, timeline, and resources.
* Define change readiness and adoption plans, including impacted user identification, communications, training/support needs, and rollout approach.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in business or related discipline and 5+ years of related experience in business management, PMO, operations, and/or reporting
* Excellent note-taking and written communication skills including summarizing complex discussions into crisp outcomes and next steps
* Exceptional attention to detail, commitment to data accuracy, and ability to independently manage multiple tasks and priorities simultaneously.
* Demonstrated ability to think strategically and operate in ambiguity - translating objectives into structured plans and clear deliverables
* Technical skills - comprehensive understanding of SharePoint 2010 and 2016 (infrastructure, least-privileged access and role-based access), Excel (complex conditional formatting, pivot tables, Visual Basic Applications, Power Query), practical experience with relational databases
* Prepared to switch gears when needed as the organization shifts and grows and new prioriti...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-20 08:19:00
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance Risk Management Director within the Compliance, Conduct and Operational Risk (CCOR) organization, you will lead the design and execution of the Risk Management and Compliance (RM&C) framework for the Credit Card Services program.
You will be responsible for leading second line of defense oversight of compliance and operational risks for the Chase Branded and Co-Branded Chase Card products.
You will be part of a diverse team of CCOR professionals, fostering cross-functional collaboration and supporting the Chase Credit Card business.
You will lead a team responsible for identifying and assessing new and emerging risks, applying sound judgment and delivering innovative, risk-based solutions to support the Firm and our customers.
You will need to thrive in a complex environment, communicate with clarity, and execute with purpose.
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Job Responsibilities
* Provide independent advice and oversight of compliance and operational risks for Chase Credit Card products and related processes.
* Lead collaboration with business and functional stakeholders, supporting compliance with relevant laws, regulations and policies, contributing to the continuous improvement of the CCOR program, while identifying efficiencies.
* Monitor regulatory and legislative changes, providing oversight and guidance for business implementation of new rules and regulatory requirements.
* Review and assess new business initiatives for regulatory and operational risk implications, supporting innovative and compliant business outcomes.
* Identify, escalate, and respond to emerging compliance and operational risks.
* Foster cross-functional collaboration with Compliance, Operational Risk, Legal, Risk, Product, Payments, Audit, Finance, and Control Management teams, promoting knowledge sharing and continuous learning.
* Support business AI driven initiatives by providing evidence-based advice.
Champion continuous adoption of the use of AI tools in CCOR to improve efficiency.
* Lead a team of seasoned professionals, fostering an inclusive environment for employee growth and excellence.
Required qualifications, capabilities, and skills
* 10+ years of experience in regulatory compliance, legal, or risk management roles within Credit Cards and/or financial services
* Expertise in Credit Card regulations, including without limitation Regulation Z (TILA), Regulation B (ECOA), FCRA, SCRA, MLA, UDAAP, GLBA, etc.
* Ex...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:58
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:55
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coach and mentor the branch team by providing training on products and services.
* Works together with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
* Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JP Morgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for...
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Type: Permanent Location: Clifton, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:53
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your con...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:50
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Brighton, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:48
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Working closely with teams across Consumer & Community Banking, we maintain a centralized pipeline of partner benefits that supports both branded and co-branded credit cards.
Our partnerships deliver meaningful value and experiences for customers, create incremental benefit for merchant partners, and generate scalable impact for Chase through platform-led distribution.
We also advance innovation across the loyalty and open banking ecosystems and provide a cohesive partnership framework to grow and deepen relationships with large-scale commercial partners.
Job Description
Join us to shape the future of our rewards program and deliver exceptional value to our customers.
Make a meaningful impact by driving innovation and collaboration across teams.
The Executive Director of Ultimate Rewards Operations & Enablement will own operational excellence across all UR redemption channels while ensuring reliable, scalable performance and strong customer outcomes.
The role will oversee fraud monitoring and rewards misuse management, partnering closely with Data & Analytics, Risk, Global Security, Product, and Servicing to detect abuse patterns, mitigate program failures, and embed effective controls and policies into day-to-day execution.
This leader will also benchmark competitor controls, drive governance and continuous improvement, and deliver clear enablement through procedures, playbooks, and training.
Job Responsibilities:
* Own operational excellence across Ultimate Rewards (UR) redemption channels, setting strategy, performance standards, and continuous-improvement routines to ensure reliable, efficient, and scalable redemptions.
* Lead fraud monitoring and rewards misuse management for UR redemptions, including detection, escalation, remediation, and control enhancements across channels and partners.
* Coordinate with Data & Analytics (D&A) and Risk to identify, quantify, and track abuse/fraud behaviors; translate observed patterns into actionable controls, policies, and operational plays.
* Facilitate cross-functional mitigation plans with Global Security and Servicing teams to prevent and respond to program failures (e.g., fraud spikes, control gaps, partner issues), including incident response and post-mortems.
* Inform, shape, and enable UR program policies, ensuring policies are operationalized via procedures, training, tooling, and clear decision frameworks for frontline and back-office teams.
* Integrate with Product and Servicing to embed controls "by design" into customer journeys, redemption experiences, and servicing workflows; influence the roadmap for tooling, automation, and customer experience.
* Assess competitor program controls and industry practices, benchmarking UR against peers and identifying opportunities to strengthen preventive/detective controls while maintaining strong customer experience.
* Establish governance and operating cadence, including control reviews, KPI/KRI reporting...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:46
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Newport, US-RI
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:44
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
....Read more...
Type: Permanent Location: Staten Island, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:42
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
....Read more...
Type: Permanent Location: Astoria, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-20 08:18:40
