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Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers.
(At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects.
We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience.
Sound cool? Read on!
What you'll do:
* Communicate Warby Parker's values and brand philosophy on the sales floor
* Delight customers through nothing-but-wonderful service
* Demonstrate unparalleled product knowledge and offer exceptional style advice
* Dream up ways to reinvent retail and the glasses-shopping experience
* Anticipate the needs of your team and customers alike, and be at the ready to lend hand
* Help foster an inclusive culture by treating customers and colleagues with respect
Who you are:
* Excited to work and learn at a fast-paced, high-growth company
* Backed by customer-facing experience in a service-minded environment
* A proactive, adaptable problem-solver who reacts quickly in unexpected situations
* A positive team player who leads by example
* Able to effectively communicate with a variety of people
* Organized, attentive, and detail-oriented
* An energetic self-starter with an entrepreneurial spirit
* Interested in fashion and technology
* Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency.
We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting.
Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
* Health, vision, and dental insurance
* Life and AD&D Insurance
* Paid sick leave1
* Paid Holidays1
* Vacation days per year1
* Retirement savings plan (401(k))
* Parental leave (non-birthing parents included)
* Short-term disability
* Employee Stock Purchase Plan
* Employee Assistance Program (EAP)
* Bereavement Support
* Optical Education Reimbursement
* Free eye...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-09 08:42:08
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Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences.
(At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way.
Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders.
Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!
What you'll do:
• Communicate Warby Parker's values and brand philosophy to customers
• Own troubleshooting for our point-of-sale system
• Oversee the store's inventory management procedures
• Develop new processes that improve Warby Parker's ability to serve customers and optimize their shopping experiences
• Manage and implement daily zoning schedules
• Open and close the store
• Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
• Direct a team of 8• 10 team members, consistently demonstrating what great service looks like
• Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
• Assist with new hire on-boarding and ongoing training
• Treat all of our customers with respect and cultivate an inclusive, service-minded work culture
Who you are:
• Steeped in Retail experience, with 1+ year in a management position
• Equipped with exceptional interpersonal skills
• Backed by managerial experience in sales or operations at a complex, customer-focused retailer
• A self-starter with an entrepreneurial spirit
• Eager to learn new skills
• An upbeat and empathetic team player
• Driven to do what it takes to be a top performer time and time again-and help your teammates reach their targets along the way
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency.
We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting.
Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: 23.44
Posted: 2026-05-09 08:42:06
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Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers.
(At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects.
We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience.
Sound cool? Read on!
What you'll do:
* Communicate Warby Parker's values and brand philosophy on the sales floor
* Delight customers through nothing-but-wonderful service
* Demonstrate unparalleled product knowledge and offer exceptional style advice
* Dream up ways to reinvent retail and the glasses-shopping experience
* Anticipate the needs of your team and customers alike, and be at the ready to lend hand
* Help foster an inclusive culture by treating customers and colleagues with respect
Who you are:
* Excited to work and learn at a fast-paced, high-growth company
* Backed by customer-facing experience in a service-minded environment
* A proactive, adaptable problem-solver who reacts quickly in unexpected situations
* A positive team player who leads by example
* Able to effectively communicate with a variety of people
* Organized, attentive, and detail-oriented
* An energetic self-starter with an entrepreneurial spirit
* Interested in fashion and technology
* Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency.
We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting.
Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
* Health, vision, and dental insurance
* Life and AD&D Insurance
* Paid sick leave1
* Paid Holidays1
* Vacation days per year1
* Retirement savings plan (401(k))
* Parental leave (non-birthing parents included)
* Short-term disability
* Employee Stock Purchase Plan
* Employee Assistance Program (EAP)
* Bereavement Support
* Optical Education Reimbursement
* Free eye...
....Read more...
Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2026-05-09 08:42:04
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Job Summary
As a Vice President in Private Capital Advisory & Solutions, you will leverage your experience in developing strong relationships with corporate client and leading global investors, and work across a range of private capital products.
You will be responsible for originating, structuring, and executing private market transactions, including private equity placements, growth capital, pre-IPO financings, secondaries, minority recapitalizations, and other bespoke financing solutions.
Job Responsibilities
* Serve as the primary day-to-day client point of contact and lead banker on private capital transactions.
* Review and coordinate the analytic al work of junior bankers to advance the marketing and execution process.
* Refine marketing and execution materials for maximum client impact, including confidential information memoranda, investor presentations, and term sheets.
* Oversee the creation and review of financial projection models and valuation analyses tailored to private market transactions.
* Identify, assess, and manage all risks associated with private capital deals, including financial, legal, and reputational risks.
* Liaise with internal and external parties on transactions (e.g., lawyers, accountants, counterparties, investors).
* Lead client negotiations, Q&A processes, and management interviews with prospective investors and counterparties.
* Support the origination and execution of private placements, direct lending, and other bespoke capital solutions.
Required Qualifications, Capabilities, and Skills
* Prior work experience in an investment banking front office role, ideally with exposure to private capital markets or private placements.
* Experience in training and mentoring junior bankers.
* Exceptional written and verbal communication skills, with the ability to communicate concepts and ideas concisely and defend their validity.
* Strong quantitative and analytical skills, including advanced Excel modeling and valuation work.
* Ability to work well under pressure and to tight deadlines, with the aptitude to synthesize large amounts of information and develop innovative solutions.
* Adaptability, able to manage projects independently and ready to assume a high level of responsibility as a member of a team.
* Ability to interact comfortably with clients in a professional and mature manner.
* Excellent understanding of financial, legal, and reputational risks facing large integrated investment banks in today's environment, particularly in private capital transactions.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small busines...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-09 08:42:01
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This position maximizes revenue and creates value by providing excellent customer service.
This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.
Type: Permanent Location: Saratoga Springs, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:59
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Block Island Beach House's restaurant The Surf has been a celebratory staple of the generations of Block Island visitors.
Just steps from the beach, our bustling and breezy restaurant is the first stop for your island adventure.
Also located on site, our Beach Bar offers the full open-air outdoor beach experience: frosé all day, classic summer cocktails, and a laid-back vibe from above Crescent Beach.
As the days get warmer and we bring the restaurant back to life after its winter hibernation, we're excited to grow our team with outstanding individuals.
We're currently looking for a passionate crew of bartenders to join our incredible FOH family and help lead us into an amazing season ahead.
Job Responsibilities:
* Energize the atmosphere as a vibrant and welcoming Bartender, delivering exceptional beverage service in a lively hospitality environment
* You will craft and serve drinks with precision, engage with guests to create memorable experiences, and uphold the highest standards of food safety and customer service
* Your enthusiasm and expertise will contribute to a dynamic setting where guests feel valued and eager to return
* Prepare and serve a variety of beverages, including cocktails, beers, wines, and non-alcoholic options, ensuring quality and presentation standards are met
* Use POS systems such as Toast POS accurately for order entry, billing, and cash handling
* Engage with guests in a friendly, professional manner to enhance their experience and promote sales through suggestive selling techniques
* Maintain cleanliness and organization of the bar area in compliance with food safety regulations and sanitation standards
* Manage bar inventory, restock supplies efficiently, and monitor alcohol consumption to prevent over-serving
* Handle cash transactions accurately, perform basic math calculations for bills and tips, and process payments swiftly
If you long for a beach retreat, would love to work closely with a group of co workers that will become fast friends, and are passionate about creating outstanding guest experiences, we'd love to have you join our Block Island Beach House crew this summer!
This is an hourly tipped position.
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Type: Permanent Location: Block Island, US-RI
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:59
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer II at JPMorgan Chase within the Corporate Technology, you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the-art technology products in a secure, stable, and scalable way.
As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job responsibilities:
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 3+ years applied experience
* 4+ years' experience in React (including hooks, state management, and component architecture) and Python
* Strong proficiency in HTML, CSS, JavaScript, and modern ReactJS patterns with UI/UX design principles.
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in automation testing with experience in React Testing Library, Jest, and Python testing frameworks (pytest, unittest)
* Experience in developing, debugging, and maintaining code in a large corporate environment with React and Python as primary languages, plus database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, etc.)
Preferred qualifications, capabilities, and skills:
* Experience with React ecosystem tools (Redux, Context API...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:58
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The Guest Experience Supervisor supports daily front desk operations by providing exceptional guest service, maximizing operational efficiency, and assisting with team training, delegation, and support.
Responsibilities include reservations, check-in/check-out, guest account accuracy, problem resolution, and effective communication across departments.
This position serves as Manager on Duty in the absence of the General Manager and plays a key role in creating a welcoming, attentive, and memorable guest experience.
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Type: Permanent Location: Rutherford, US-CA
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:56
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Hastings, US-MN
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:54
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
...
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Type: Permanent Location: Bethesda, US-MD
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:53
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Hastings, US-MN
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:51
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Our Branch Network Modeling team develops advanced analytics and machine learning solutions that inform high-impact decisions across physical location strategy and field workforce effectiveness.
As an Applied AI Modeling Vice President in Branch Network Modeling team, you will build advanced artificial intelligence (AI) and machine learning (ML) models that directly shape high-stakes decisions impacting Chase's branch network and the bankers who serve our customers.
Your models will help optimize our branch network, using geospatial AI and graph-based models to determine where Chase should invest, grow, or reposition its physical footprint, or will empower our bankers in the field to serve our customers using techniques like reinforcement learning and behavioral science.
Job responsibilities
* Develop and launch AI and ML models that solve complex, ambiguous business problems in Consumer Banking, spanning areas such as retail network optimization, investment optimization, resource allocation, and sales effectiveness.
* Lead modeling engagements end-to-end, including interfacing with business, governance, UX, and technology stakeholders; articulating clear business use cases; delivering on project plans; and working with large, complex datasets - including geospatial, demographic, transactional, and behavioral data - to formulate testable business hypotheses.
* Translate technical model outputs into clear, actionable recommendations for non-technical business partners in Real Estate, Finance, and Market Strategy.
* Partner with governance teams to expedite fair and thorough model reviews, track performance metrics, and maintain adherence to regulatory compliance standards.
Required qualifications, capabilities, and skills
* Advanced degree (master's or PhD) in a quantitative or spatial discipline such as Computer Science, Statistics, Machine Learning, Operations Research, Applied Mathematics, or Geography, or a related field.
* 4+ years of hands-on, relevant industry experience in developing and deploying AI/ML models, including statistical modeling, ML, reinforcement learning, or optimization algorithms.
* Proficient in Python with hands-on experience in ML and deep learning frameworks (TensorFlow, PyTorch) and libraries (e.g., NumPy, Scikit-Learn, Pandas).
Strong working knowledge of Jupyter Notebook/Lab and cloud computing.
* Deep expertise in at least one of the following, with meaningful exposure to at least one other:
+ Geospatial analytics, spatial statistics, or spatial optimization
+ Graph neural networks, network science, or graph-based optimization
+ Reinforcement learning, multi-armed bandits, or online/continuous learning
+ Behavioral modeling, adaptive intervention design, or human performance optimization
Preferred qualifications, capabilities, and skills
* Hold a PhD in a relevant discipline.
* Experience developing advanced AI or ML mo...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:49
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Our Branch Network Modeling team develops advanced analytics and machine learning solutions that inform high-impact decisions across physical location strategy and field workforce effectiveness.
As an Applied AI Modeling Executive Director in Branch Network Modeling team, you lead a team of AI/ML scientists who build advanced geospatial, graph-based, and network optimization models that directly shape Chase's branch network strategy, including where to open, relocate, or reformat branches.
You will be the face of your team's models in high-stakes conversations with senior leaders across Real Estate, Finance, and Market Strategy, as well as with Governance and Compliance stakeholders.
Your success will be measured not only by the technical sophistication of your models, but by whether those models earn the trust of the business and change how decisions are made.
Job responsibilities
* Build and lead a high-performing team of AI/ML scientists focused on geospatial and graph-based AI modeling in support of Chase's branch network - providing development plans, structured growth opportunities, and visibility to senior stakeholders that position your team members for long-term career success.
* Partner with Real Estate, Finance, and Market Strategy stakeholders to understand their decision-making processes, break down silos between technical and business teams, and enable them to draw maximum benefit from AI/ML models.
* Partner closely with Product, Data, and Engineering teams to translate modeling innovations into scalable, production-ready solutions.
* Lead emerging AI talent in research and adoption of cutting-edge AI techniques, ensuring the right balance between methodological rigor, speed to market, and practical business impact.
* Establish best practices for geospatial model development and cloud-native deployment, ensuring compliance with governance and regulatory expectations.
* Oversee rigorous validation, documentation, and monitoring of models, proactively identifying risks and ensuring adherence to internal and external standards while coaching the team to carry these standards into future leadership role
Required qualifications, capabilities, and skills
* Advanced degree (master's or PhD) in a quantitative or spatial discipline such as Computer Science, Statistics, Machine Learning, Operations Research, Applied Mathematics, or Geography, or a related field.
* 10+ years of hands-on experiencein developing and deploying advanced AI/ML models, with 5+ years in a technical leadership or people management role.
* Documented expertise in one or more of the following: geospatial analytics and spatial statistics, graph neural networks and network science, optimization and operations research, or advanced machine learning methods applied to location strategy or network design problems.
* Exceptional communication skillsand high emotional intelligence, with the ability to translate technical...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:48
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If you are customer-focused, enjoy building relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you.
As a Commercial Banker in Emerging Middle Market Banking, your role is to be the focal point of client acquisition and ongoing relationships.
You will work both independently and collaboratively to introduce our comprehensive solutions to clients.
Your role involves growing and retaining profitable relationships within the Emerging Middle Market target space.
Emerging Middle Market bankers generally focus on companies with annual revenues ranging from $20 million to $100 million.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
Required qualifications, capabilities and skills
* Five plus years lending or credit support related experience with a focus on business relationships
* Understanding of Commercial Banking products and services
* Methodical approach to market activities and prospecting, demonstrate proven client relationship skills, and can engage with CEOs and CFOs
* Ability to collaborate with internal partners and resources
* Demonstrated experience of meeting or exceeding sales goals
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
* Deep local connections and market knowledge
Preferred qualifications, capabilities and skills
* Bachelor's degree and formal credit training preferred
* Sales management, business development skills, proficiency in building and maintaining positive client relationships
* Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
* Excellent business judgment, strategic thinking, self-directed, proactive and creative
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may rece...
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Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:48
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At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Collections Specialist I within JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound/outbound Collections calls (potentially over 100 daily), delivering comprehensive support for financial products.
* Utilizescustomer service expertise to interpret needs and deliver continuous insights.
* Navigatesmultiple computer systems with efficiency, demonstrating adaptability and resilience.
* Excelsboth independently and collaboratively, driving team success and achieving goals.
* Followsall regulatory and departmental practices and procedures diligently.
* Takes ownership of each customer interaction while treating them with respect and responding with empathy.
Required qualifications, capabilities, and skills
* Communication, negotiation, information gathering, and decision-making skills.
* Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
* Ability to manage complex customer interactions using empathy, composure, and sound judgment.
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments.
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments.
* Ability to solve problems and effectively present and explain solutions.
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals.
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting.
* High school diploma or GED required.
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities.
* Developing skills in using AI technology for...
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Type: Permanent Location: Elgin, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:45
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With your expertise in delivering infrastructure solutions, you are a top-performer in your field.
Come on board as a highly appreciated member of a winning team.
As a MDS Infrastructure Engineer II at JPMorgan Chase within the Commercial and Investment Banking, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Through this work you begin to apply your proficiency in a single application or technical methodology.
Job responsibilities
* Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
* Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
* Carries out day to day work assignments with some guidance and within documented parameters
* Escalates issues to appropriate leaders
* Develops considerations for upstream/downstream data and systems or technical implications
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
* Experience with Python scripting and automation
* Proficiency in Linux/Unix environments
* Understanding of networking fundamentals including TCP/IP, multicast, and latency concepts
* Experience supporting technical systems or applications in a production environment
* Understanding of data workflows, data pipelines, or data distribution systems
* Ability to troubleshoot technical issues using diagnostic tools and methodologies
* Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
* Experience with cloud technologies with the ability to operate in and migrate across public and private clouds
* Basic technical knowledge of additional technical domains
* Basic data fluency and automation knowledge
Preferred qualifications, capabilities, and skills
* Knowledge of market data symbology, identifiers, reference data, and conventions such as futures rolls and corporate actions
* Experience with market data distribution platforms (e.g., IDP, AMPS, AAAS, RMDS/TREP, Bloomberg BPIPE/MFA, Refinitiv Data Feeds, Solace) and direct exchange connectivity/feeds, including DACS entitlements
* Exposure to trading or front-office support environments
* Knowledge of monitoring and forensic tools such as ITRS Geneos
* Strong knowledge of one or more infrastructure disciplines such as hardware, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
* Experience with mult...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:43
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:42
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Longmont, US-CO
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:40
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Bank - Consumer Card Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Develops & executes on technical strategy to drive value for Chase credit card strategic partners
* Encourages leadership, design thinking and an API-first mindset
* Partners and collaborates with cross functional teams across product, engineering & architecture to develop smart, scalable solutions for partners and customers
* Champions the firm's culture of opportunity, inclusion, and respect
* Takes ownership of team and problem solves proactively think long-term
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced programming skills in Java and Spring Boot
* Proficiency in automation and continuous delivery methods
* Practical cloud native experience
* Hands on experience leading technologists to manage, anticipate and solve complex technical software engineering problems
* Experience with Cloud technologies (AWS, Google Cloud)
* Advanced knowledge of architecture & application design processes
* Strong coding fundamentals - Algorithms & Data Structures
* Experience with building APIs - RESTful APIs, Spring Boot
Preferred qualifications, capabilities, and skills
* Experience building SaaS, PaaS platforms, tools & services for engineers.
* Experience working in a fast-pace...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:38
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This is an opportunity to develop and execute annual audit plans, manage audit engagements, oversee and perform audit testing, and participate in applicable control and governance forums.
As a Technology Audit Manager within Asset and Wealth Management, you will participate in audit engagements, evaluate and report on management's controls, communicate findings, maintain collaborative relationships, and drive process efficiencies, all while upholding a culture of integrity, respect, and innovation.
Job responsibilities
* Participate in audit engagements from planning to reporting
* Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management's controls
* Communicate audit findings to management and identify opportunities for improvement
* Create and maintain collaborative working relationships with stakeholders, while providing independent challenge
* Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, respect, excellence and innovation
* Stay up to date with evolving industry and regulatory developments
* Find ways to drive efficiencies in audit process through automation
Required qualifications, skills and capabilities
* 7+ years of internal or external auditing experience, or relevant business experience
* Bachelor's degree (or related financial experience) in Technology, Accounting, Finance, or related discipline
* Understanding of internal control concepts with the ability to evaluate and determine the adequacy of control design and operating effectiveness in an integrated manner
* Ability to effectively and efficiently execute audit testing and complete audit work paper documentation
* Adaptable to changing business priorities and ability to multitask in a constantly changing environment
* Excellent verbal and written communications skills
* Great interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners
Preferred qualifications, skills and capabilities
* Related professional certification such as CISA, CISSP, or CIA
* Knowledge of coding, data analytics, cyber security controls, cloud design and controls, and/or distributed technologies
* Enthusiastic, self-motivated, interest in learning, effective under pressure and willing to take personal responsibility/accountability
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset manageme...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:37
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you play a crucial role in maintaining JPMorganChase's strength and resilience.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Quant Model Risk Associate in the Model Risk Governance and Review team, you will be responsible for assessing and mitigating the risks associated with complex models used across a space that includes models used for Corporate and Industrial Wholesale loan loss forecasting, Obligor Grading, Economic Capital and related BAU activities for wholesale credit risk.
You'll be at the forefront of innovation, driving continuous improvement in a dynamic and collaborative environment.
This role also provides the opportunity to gain exposure to various business and functional areas, as well as collaborate closely with model developers and users.
Job Responsibilities
* Perform thorough reviews of complex models used in Corporate and Industrial Wholesale Credit Risk, including loss forecasting, obligor grading and economic capital models by analyzing the conceptual soundness, model design, and appropriateness of models for specific products and structures.
* Evaluate model behavior and ensure the suitability of loan loss forecasting and obligor grading models for their intended applications, identifying potential limitations and areas for improvement.
* Develop and implement alternative model benchmarks.
Design and maintain robust model performance metrics to compare and monitor the outcomes of various models.
* Continuously evaluate model performance, ensuring models remain fit for purpose and compliant with internal and regulatory standards.
Recommend enhancements and oversee remediation where necessary.
* Serve as the primary point of contact for the business regarding new model implementations and changes to existing models.
Provide expert guidance on model usage, limitations, and governance requirements.
* Liaise effectively with model developers, Risk, and Control Groups.
Offer guidance and support on model risk management, validation standards, and regulatory expectations.
Required Qualifications, Capabilities and Skills
* Advanced degree (MSc, PhD, or equivalent) in a quantitative discipline such as mathematics, statistics, financial engineering, or related field.
* Advanced knowledge of statistics, econometrics, economics and finance, with demonstrated ability to apply these concepts to financial modeling and risk assessment.
* Deep understanding of credit risk quantitative models for loss forecasting and obligor grading, including familiarity with wholesale credit.
* Strong analy...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:37
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead at JPMorgan Chase, Corporate Sector, you will drive the firm's resiliency governance and technical risk management across critical technology platforms.
You will partner with engineering, risk, and business stakeholders to ensure robust recovery strategies, effective controls, and compliance with regulatory standards.
Your expertise will help safeguard business continuity, minimize operational disruptions, and embed best-in-class resiliency practices across the portfolio.
Job responsibilities:
* Lead the resiliency governance framework for applications, aligning artifacts to firm policies and standards.
* Maintain and refresh business impact assessments, recovery strategies, plans, and runbooks; ensure version control and quality.
* Coordinate the annual test calendar (recovery strategy validation, failover, tabletop/MEPC) and assemble exam-ready evidence.
* Schedule, prepare, and track resiliency tests; document results, issues, and remediation actions.
* Support controlled chaos experiments with engineering teams using firm-approved tooling; maintain guardrails and safe blast radius; capture outcomes and lessons learned.
* Participate in resilience design reviews; contribute questions and observations to strengthen recovery approaches.
* Understand modern application patterns (microservices, REST/event driven) and failure handling (timeouts, retries, backoff, circuit breakers) to inform governance reviews.
* Publish and track SLOs and recovery objectives (RTO/RPO, MTTR) for critical services; maintain dashboards and management information.
* Summarize trends on test coverage, control effectiveness, and issue aging for leadership updates.
* Log and track issues, exceptions, and risk acceptances to durable closure; escalate as needed.
* Coordinate across technology, cybersecurity, architecture, risk/compliance, and audit teams.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* 10 + years of experience in Security and /or Risk Management and / or Corporate Technology with an aptitude in application and platform security
* Working knowledge of Cloud and modern application architecture:
+ Core resiliency constructs (Multi AZ basics, backup/restore, health checks, auto scaling)
+ Understanding of distributed systems basics and failure patterns (timeouts, retries, backoff, circuit breakers).
* Experience coordinating tests/exercises and documenting results; ability to track remediation to completion.
* Proficiency with Excel or similar for management information; able to interpret SLOs and RTO/RPO and ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:34
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Shape the future of User Experience and Conversational AI design with strategic initiatives that blend business needs, user insights, and cutting-edge AI technologies.
As a UX Conversation Designer, Vice President in the Employee Experience team, you will help shape the user experience across our products and services -including the design and development of the conversational experience for the internal Employee Assistant.
This position is ideal for a designer with experience in Conversation Design and a solid understanding of large language models (LLMs).
You will play a key role in driving innovation and leveraging your expertise in language models to inform our broader strategy for working with LLMs.
Your expertise in Design Thinking, UX Research Practices, and Conversational Interface Design will support strategic initiatives and develop innovative solutions.
The successful candidate will engage cross-functional stakeholders, advocate for user-centered design through compelling storytelling, and excel at translating design vision into solid deliverables.
Designers should also be familiar with inclusive design practices which will help ensure the Employee Assistant is not only visually appealing but also accessible.
Job Responsibilities
* Design AI-powered end-to-end use case flows (for chat interfaces, voice interfaces, and multi-modal experiences) for the Employee Assistant through wireframes, prototypes, decision trees, logic frameworks, prompt playgrounds, or other Conversational AI tools
* Propose solutions that are intuitive, user-centric, drive efficiency and user engagement while also aligning with business objectives
* Conduct or work with UX Research to conduct usability testing, observational testing, and other forms of research to gather data insights from real users
* Operate with an iterative design mindset, gathering and incorporating user and agent feedback to continuously improve the overall experience the Employee Assistant
* Work within a Design System to produce and contribute to patterns, including Conversational UI components, and to develop and refine our Visual and Conversational Design Language.
* Leverage expertise in LLMs to contribute to the broader Conversational AI strategy, including how design processes will evolve when building with LLMs
* Conduct data driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision making
* Collaborate with cross-functional teams to integrate UX and Conversational Design into the product development process
* Collaborate with ML (Machine Learning) teams to train LLMs based on Conversational Design principles and industry best practices
* Conduct ideation and alignment workshops with project stakeholders ensuring alignment and understanding amongst stakeholders
* Present your work to business stakeholders and the broader product and technology organization...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:32
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Be a trusted advisor to our Commercial Bank clients.
Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services.
As a Client Service Associate within the Commercial Bank, you will resolve client requests while working in partnership with Service Operations, Sales partners, and Bankers located in the United States and across the globe.
Client Service Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio.
In this role, you will serve as the primary point of contact for each client assigned to your portfolio.
Interact with Owners, Chief Executive Officers, Presidents, Chief Financial Officers, Treasurers and other high level client contacts to help research and resolve issues for our Commercial Bank clients.
Communicate through Zoom, email and phone to build strong relationships and provide a level of service that JP Morgan Chase customers have learned to expect.
Job Responsibilities
* Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles
* Develop long term client relationships
* Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction
* Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies
* Proactively discuss client trends/issues with internal partners to further customize solutions for clients
* Actively participate in deal team meetings as new products and services are added to clients
* Influence internal partners to recommend products and services based on knowledge of client behaviors
* Learn and understand existing and upcoming technologies to support client consultation and requests
* Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success
* Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape
Required qualifications, capabilities and skills
* Data Analytics & Change Management experience
* Ability to influence others without direct supervision
* Ability to provide quantifiable management reporting & present findings
* Project Management & Execution
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to adapt to change
* Demonstrated team building skills and ability to work in a team environment
* 3+ years of client facing work experience
Preferred Qualifications, capabilities and skills
* Comprehensive knowledge of Treasury Services and/or Custom Card produc...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:30
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The Commission Management team is responsible for looking after commission agreements that allows investment managers to separately pay the broker for trade execution and ask that the remaining commission be allocated to a client account, where the investment manager would accrue CSA credits and use them to pay eligible research/brokerage providers.
As a Client Service Associate I within JPMorganChase, you will have wide-ranging responsibilities in performing this role, ranging from daily control functions, trade break investigations and reconciliations, vendor documentation, legal documentation, tax governance to accommodating ad hoc tasks from the trading desk and the other operational teams with whom we partner.
You will be expected to build a solid understanding of front to back trade flows and equity systems infrastructure.
Developing strong working relationships with a wide range of both regional and global middle, back office, technology and finance teams will be essential to succeed in this role.
You will preferably have an operations background, strong analytical skills, and needs to be able to work efficiently in a fast paced, high volume environment.
Job responsibilities
* Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy.
* Protect both the client and the institution from potential financial and reputational damage.
* Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes.
* Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations.
* Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
* Reconcile and manage trades, including coordination of payments to vendors on behalf of CSA clients.
* Manage trade exceptions and partnering with other MO and FO teams globally to resolve issues.
* Perform a variety of daily control functions and create ad hoc reports for MO and FO management.
* Identify process weaknesses and work with technology teams to implement solutions.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in a client service role within a financial institution.
* Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships.
* Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact.
* Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operati...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-05-09 08:41:28
