-
Description & Requirements
Maximus is looking to fill a Customer Service Representative position.
This Customer Service Representative role supports our CDC INFO program.
CDC-INFO is the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers CSR via phone, email, or chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics.
- You are required to provide your own equipment (computer, headset, monitors etc.) during the 2-week training period (The CDC INFO program will provide equipment once training is successfully completed)
- This is a full time remote position
- Must be flexible and available to work Monday - Friday, 8:00am - 8:00pm eastern time zone
- This is an SCA (Service Contract Agreement) role in which the pay rate is set by County and
state where the work will be performed.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Education and Responsibilities
- Customer service is the primary function
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
- Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of public ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:13
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.
Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Fred Meyer family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities....
....Read more...
Type: Permanent Location: Gresham, US-OR
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:11
-
Description & Requirements
Maximus is looking to fill a Customer Service Representative position.
This Customer Service Representative role supports our CDC INFO program.
CDC-INFO is the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers CSR via phone, email, or chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics.
- You are required to provide your own equipment (computer, headset, monitors etc.) during the 2-week training period (The CDC INFO program will provide equipment once training is successfully completed)
- This is a full time remote position
- Must be flexible and available to work Monday - Friday, 8:00am - 8:00pm eastern time zone
- This is an SCA (Service Contract Agreement) role in which the pay rate is set by County and
state where the work will be performed.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Education and Responsibilities
- Customer service is the primary function
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
- Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of public ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:11
-
Description & Requirements
Maximus is looking to fill a Customer Service Representative position.
This Customer Service Representative role supports our CDC INFO program.
CDC-INFO is the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers CSR via phone, email, or chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics.
- You are required to provide your own equipment (computer, headset, monitors etc.) during the 2-week training period (The CDC INFO program will provide equipment once training is successfully completed)
- This is a full time remote position
- Must be flexible and available to work Monday - Friday, 8:00am - 8:00pm eastern time zone
- This is an SCA (Service Contract Agreement) role in which the pay rate is set by County and
state where the work will be performed.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Education and Responsibilities
- Customer service is the primary function
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
- Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of public ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:09
-
Description & Requirements
Maximus is looking to fill a Customer Service Representative position.
This Customer Service Representative role supports our CDC INFO program.
CDC-INFO is the CDC's national contact center, providing information to the public, healthcare providers, and public health professionals.
CDC-INFO offers CSR via phone, email, or chat to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics.
- You are required to provide your own equipment (computer, headset, monitors etc.) during the 2-week training period (The CDC INFO program will provide equipment once training is successfully completed)
- This is a full time remote position
- Must be flexible and available to work Monday - Friday, 8:00am - 8:00pm eastern time zone
- This is an SCA (Service Contract Agreement) role in which the pay rate is set by County and
state where the work will be performed.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Education and Responsibilities
- Customer service is the primary function
- Answer Incoming calls, emails, chats, SMS Text, and provide assistance in scheduling vaccines or sending out kits, from general public, clinicians and government officials in accordance with all CDC and Maximus performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policy
- Call, email, chat, vaccine appointments and sending out kits are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Utilize databases and written materials to look up and provide information to telephone, email, chat inquiries as well as scheduling appointments and sending out kits
- Maintain up-to-date knowledge of CDC Public Response , procedures, and policies to provide knowledgeable responses to numerous inquiries in a courteous, timely and professional manner
- Track and document all inquiries, appointments, kits, using CRM and applicable systems
- Meet Quality Assurance (QA) and other key performance metrics
- Escalate calls, emails, chat, scheduling or kit related issues to the appropriate designated group
- Continually look for and suggest process improvements, which will benefit MAXIMUS, CDC, and the public (inquirers)
- Attend meetings and training as requested and maintain up to date knowledge of public ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:09
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:08
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:06
-
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer Service skills
* Retail experience
Essential Job Functions:
• Grocery Clerk helps customers dis...
....Read more...
Type: Permanent Location: Alpharetta, US-GA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:05
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:04
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:02
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:02
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:00
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-26 08:18:00
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:58
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:57
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:56
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:55
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:54
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:53
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:52
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:51
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:49
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:49
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
-...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:47
-
Description & Requirements
Maximus is currently hiring for Diagnostic Schedulers to join our Veterans Evaluation Services (VES) team.
This is a remote opportunity.
The Diagnostic Scheduler is responsible for scheduling diagnostic appointments for veterans within time and distance guidelines set by the VA, working to find and negotiate appointments that are the most convenient for veterans as far as date and time of service and distance traveled, and communicating with facilities to ensure they have all necessary veteran information, pertinent billing information, and Doctor credentialing information pertaining to VES and its affiliates.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
Essential Duties and Responsibilities:
- Schedule veterans based on regional availability of facilities, availability of veterans, and VA expectations while utilizing mapping software and other tools.
- Prioritize scheduling based on VA and VES expectations.
- Act as a point of contact for facilities in order to certify that veterans are seen according to VES guidelines and in a timely manner.
- Access vendor websites and materials to coordinate shipping.
- Assist diagnostic management with reschedules while adhering to internal and VA guidelines.
- Ensure that all HIPAA standards are met throughout the scheduling and Claimant Appointment Packet (CAPS) process.
- Calculate mileage to safeguard the compensation of veterans for travel to Diagnostic appointments.
- Assist diagnostic uploaders with redundancy checks by cross referencing facility correspondence with VES databases to ensure all diagnostic results have been received.
- Assist add- on scheduler with last minute scheduling requests from the QA dept.
- Contact veterans via phone or email to ensure effective communication regarding cases when necessary.
- Provide assistance to various individuals in other VES departments directly in relation to specific VES cases.
- Maintain facility information and obtain up-to-date contact information for facilities in order to execute a cohesive scheduling process.
- Continuous monitoring of improvements in ICD10 coding, to certify that veterans are being seen for the correct diagnoses.
- This class is scheduled to begin on Monday, December 15, 2025, no alternate start dates are available.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to commit to a one-month training with zero absences required
- Ability to work a schedule between 7am-6pm CT Monday - Friday required
- Proficient in MS Office Suite highly preferred
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co.
will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role.
New hires will not be exempt from using company provided equipment.
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-11-26 08:17:46
