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Shape the future of threat detection and security product delivery at one of the world's most complex financial institutions.
In this role, you will lead cross-functional product delivery across high-stakes programs-translating strategy into execution and driving outcomes that directly support the firm's security mission.
You will work at the intersection of technology, data, and operational security, partnering with senior leaders and cross-functional teams to deliver capabilities that protect the firm and its people.
As a Product Delivery Manager at JPMorganChase within the Global Security Threat Detection & Analytics team, you will own end-to-end delivery leadership across Insider Threat, Strategic Threats, and Workplace Violence programs.
You will serve as the central coordination point between product strategy and technology execution-driving roadmap delivery, managing dependencies, and ensuring that capabilities are built with the right controls, quality, and adoption in mind.
This is an opportunity to build repeatable delivery practices and institutional product knowledge within a mission-driven security environment.
Job responsibilities
* Lead end-to-end product delivery across multiple threat detection and analytics programs, ensuring alignment between roadmap priorities, technology capacity, and business outcomes
* Serve as the primary coordination point between product management and technology partners-managing dependencies, removing blockers, and driving timely execution of the product roadmap
* Define and track product objectives, key performance indicators, and success measures including operational effectiveness, timeliness, quality, reliability, and user adoption
* Translate program needs into initiatives, epics, and user stories in partnership with program-level delivery managers, ensuring consistent intake, prioritization, and documentation standards
* Maintain a consistent operating cadence including roadmap reviews, sprint and program reviews, stakeholder updates, risk and issue management, and decision logs
* Coordinate across engineering, data, analytics, and platform teams to deliver capabilities through clear requirements, acceptance criteria, and disciplined execution practices
* Drive delivery outcomes across multiple workstreams-managing scope, timeline, quality, and cost-including escalation management and executive-level communications
* Ensure product capabilities are designed with appropriate controls and that delivery activities align with legal, privacy, and governance requirements
* Build trusted partnerships across security, technology, and cross-functional stakeholders, communicating complex topics clearly to varied audiences including senior leaders
* Support change management and adoption planning for delivered capabilities, including training needs, operating model impacts, documentation, and feedback loops
Required qualifications, capabilities, and sk...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:37
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:36
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: San Jose, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:36
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Help shape how a leading investments business manages operational and compliance risk.
In this role, you will strengthen controls, advise on strategic change, and help teams make sound, well-informed decisions.
You will work across business and control partners to improve how risks are identified, monitored, and remediated.
If you enjoy constructive challenge, influencing outcomes, and improving how work gets done, this role offers meaningful impact.
As a Vice President Control Manager in Wealth Management Solutions, you help lead how we manage operational and compliance risk across an investments business by understanding end-to-end processes, strengthening controls, and supporting strategic priorities and change.
You partner with business leaders and key stakeholders to assess risks, identify gaps and trends, and guide timely escalation and remediation.
You use data and emerging technology to improve governance and monitoring, helping us deliver sustainable risk management practices as our business evolves.
Job responsibilities
* Partner with leaders and stakeholders across legal, compliance, risk, operations, technology, and internal audit to understand strategies, investment products, and end-to-end processes
* Assess operational and compliance risks and advise on practical, sustainable controls for ongoing processes and business changes
* Provide constructive challenge to strategic initiatives and support decision-making with clear risk and control perspectives
* Identify emerging risks, gaps, and trends and escalate concerns with recommended actions and timelines
* Build governance and monitoring insights using analytics, automation, and artificial intelligence capabilities
* Coordinate regulatory exams, internal audit reviews, and compliance engagements, including readiness planning and response management
* Support new business initiatives by identifying risks and confirming procedures, controls, training, and readiness needs for product launches
* Support control assessments and testing by providing subject matter expertise and partnering with independent testing teams
* Guide issue management and remediation by helping identify root causes, define action plans and milestones, and track progress to closure
Required qualifications, capabilities, and skills
* Minimum 7 years of experience in an investments-related business or function (for example: control management, internal audit, compliance, or project/program management within a risk discipline)
* Bachelor's degree or equivalent work experience
* Experience assessing and documenting risks and controls across end-to-end processes
* Experience advising on business changes or strategic initiatives with a focus on control design and sustainability
* Experience identifying, escalating, and tracking risk and control gaps through defined governance or issue management processes
* Experience coordinating regulato...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:35
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exci...
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Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:33
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Chase Connected Commerce department serves customers with digital experiences beyond our core financial products by focusing on customer experiences in Travel, Loyalty, Offers, and Partner Benefits, leveraging the best-in-class Chase payments and lending products.
The Lodging Product team, part of the product organization under Chase Travel, focuses on growing the lodging business and enhancing the lodging booking experience for our customers.
As an Executive Director in the Chase Travel Lodging Product team in Chase Travel , you will engage with team(s) (comprised of software engineering, infrastructure development, architecture, servicing) to advance the product's vision and strategy to satisfy customer need.
You will leverage industry insights, data and analytics and business needs to develop and manage a "roadmap" of initiatives over time.
Job Responsibilities
* Owns and manages the delivery of product roadmap for specified area of focus, across web and mobile
* Serve as the subject matter expert for product domain - evaluate and document requirements from internal and partner development teams, scope technical solutions, identify risks, and clearly communicate goals and milestones to business stakeholders globally
* Utilizes Agile methodologies and tools like JIRA and Confluence to manage and track projects
* Develops requirements, epics, and user stories to support AI & Innovation product initiatives
* Analyzes and evaluate product metrics to ensure alignment with time, cost, and quality targets
* Conducts user research, journey mapping, and market analysis to inform the strategic roadmap
* Effectively communicates the impact of lodging initiatives to the overall business senior stakeholders
* Drives senior level strategy discussions at all levels in determining the product roadmap
* Manages product reviews, strategy sessions with leadership, performance assessments, and data-based decision-making to manage the evolution of the roadmap
* Partners with internal and external teams (product, design, technology, analytics, risk, legal, compliance, ops, servicing, marketing, ...) on prioritization and development of product features
Required Qualifications, Capabilities, and Skills
* 10 + years in product management role building large scale enterprise product/systems or products at scale in a Product.
* Must have Travel Industry Experience.
* Min.
of 5 plus years of people leadership experience
* Experience moving technical products from inception to delivery and an ability to articulate the impact
* Ability to manage tight delivery timelines and exhibit calmness under intense pressure, Comfortable navigating through ambiguity and change
* Be a strategic thinker that demonstrates strong interpersonal and influencing skills to manage partnerships across all levels of the organization, including teams located in different locales
* Proven end-to-end problem...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:32
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:31
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Shrewsbury, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:31
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Join our Credit Review team and make a meaningful impact by helping us maintain strong credit quality across Wealth Management - Mortgage, Consumer and Community Banking and International Consumer portfolios.
You'll work with talented colleagues and business partners, gaining visibility to management while advancing your expertise in credit risk.
As a Credit Review Vice President within our Internal Audit Team, you will lead and execute periodic credit reviews, guide team members in evaluating retail loan transactions, and provide independent opinions on underwriting analysis and credit management processes.
You'll monitor credit risk trends, attend key meetings, and build relationships with stakeholders responsible for credit approval.
This role offers the opportunity to shape credit quality and support firmwide standards.
Job Responsibilities
* Lead credit review teams as reviewer-in-charge, chairing planning, kick-off, findings presentation, and closing meetings
* Coordinate team assignments, define project scope, evaluate credit risk controls, and communicate with management
* Review and assess findings, recommend corrective actions, write reports, and archive documents
* Participate in credit review assignments by preparing financial analyses and risk assessments
* Evaluate credit underwriting quality, record findings, and engage in review meetings
* Perform continuous monitoring of assigned portfolios and participate in portfolio review meetings
* Serve as an information resource on retail credit risk and policy
* Partner with Business and Credit Risk Management stakeholders to establish strong working relationships while maintaining independence
* Ensure consistent application of firmwide Risk Policy and Credit Review Policies and Procedures
* Advance the use of data analytics within the Credit Review function
* Complete special projects and research as assigned by the Credit Review Director
Required Qualifications, Capabilities, and Skills
* Experienced credit professional with minimum 10 years of credit experience
* Bachelor's degree in Accounting, Finance, Economics, or related discipline
* Demonstrated understanding of retail credit principles and strong analytical skills
* Excellent verbal and written communication and interpersonal skills, with ability to present complex and sensitive issues to management
* Enthusiastic, self-motivated, effective in a dynamic fast-paced environment, and willing to demonstrate personal responsibility and accountability
* Proven ability and desire to learn quickly, be adaptable, and think strategically
* Ability to manage multiple tasks concurrently, with a high sense of urgency
* Works well individually and in teams, shares information, supports colleagues, and encourages participation
* Ability to travel as required
Preferred Qualifications, Capabilities, and Skills
* Background in retail c...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and exci...
....Read more...
Type: Permanent Location: North Richland Hills, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:30
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At J.P.
Morgan (JPM), we are committed to delivering exceptional client service.
As a Client Service Manager - VP in Securities Services, you will have the opportunity to build strong relationships with our clients and ensure their satisfaction with our services.
As a Client Service Manager (CSM) in Securities Services, you will join the client service team and have an assigned book of clients.
You will have ultimate ownership for client satisfaction with JPM, pulling together the internal teams and resources required to successfully service your book of business and drive client satisfaction.
Job responsibilities
* Build relationships with clients and serve as the escalation contact for clients and JPM stakeholders.
* Participate in client meetings, update clients on product and system enhancements, and work to ensure client ongoing satisfaction with JPM.
* Establish an on-going governance structure and lead governance of processes for all products, including measurement and monitoring of service levels using KPIs and RAG ratings.
* Drive reduction of billing errors and carry costs.
* Provide strong oversight and manage to completion all global initiatives handled by the team.
* Lead, mentor, and develop the team.
Required qualifications, capabilities, and skills
* Bachelor's degree.
* At least eight years of experience working at a financial services organization focused on servicing institutional clients.
* Strong knowledge of Global Custody and/or Traditional, Hedge, Private Fund Services.
* Three to five years of direct people management.
* Strong communication, presentation, and project management skills.
* Effective problem solving and decision-making skills.
* Ability to exercise sound judgment and make effective decisions on behalf of clients and JPM.
Preferred qualifications, capabilities, and skills
* Drive for continuous improvement.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup child...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:29
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Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Corporate Sector's Employee platform team you will ensure the operational stability, availability, and performance of our production application flows.
Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
* Provides end-to-end application or infrastructure service delivery and supports day-to-day maintenance of the firm's systems to ensure operational stability and availability
* Uses enterprise-authorized AI capabilities within the work environment to speed up incident triage and trend analysis from operational signals, validating outputs and handling operational data according to sensitivity and security requirements.
* Assist in the monitoring of production environments for anomalies, address issues utilizing standard observability tools, and identify issues for escalation and communication while providing solutions to business and technology stakeholders
* Analyze complex situations and trends to anticipate and solve issues while supporting incident, problem, and change management of full stack technology systems, applications, or infrastructure
* Applies reuse-first, AI-assisted practices within incident/problem/change routines to identify recurring interruption patterns and support validated remediation actions aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support production support workflows with strong validation habits and awareness of data sensitivity.
* Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and following operational and security expectations.
* Hands-on experience with Desktop Support and macOS engineering experience.
* Experience with MDM administration (Jamf, WorkSpaceOne) with proven delivery in a large enterprise (10,000+ Macs).
* Experience of macOS and Apple ecosystem at scale: ABM/Automated Device Enrollment, VPP, MDM, configuration profiles, policy frameworks.
* Strong troubleshooting across networking, Wi-Fi, VPN, identity/SSO, certificates, and endpoint security.
* Demonstrated ability to work independently, prioritize effectively, and perform under pressure with clear, calm communication.
* Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
* Experience in observability ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:28
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Walpole, US-MA
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:27
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Data can change the way clients experience wealth management-when it is translated into decisions people can act on.
In this role, you will lead a team that connects product, strategy, and operations to measurable outcomes through analytics, machine learning, and artificial intelligence.
You will tackle high-impact questions, build scalable capabilities, and help shape how the business prioritizes what matters most.
If you are energized by ambiguity and motivated by real-world impact, you will thrive here.
As a Data Science Lead in Wealth Management Decision Sciences, you will lead a team that delivers insights and machine learning solutions that improve client outcomes, product performance, and operational efficiency.
You will partner closely with product, strategy, and operations teams to frame problems, define success measures, and deliver clear recommendations to senior stakeholders.
You will help the team apply the right level of analytical rigor-ranging from descriptive analytics and visualization to advanced modeling-based on the business need.
You will also identify and develop high-value opportunities to leverage artificial intelligence and agentic tools to elevate analytical productivity and decision quality.
This is a vital hands-on role and manager role so we're looking for exceptionally creative, ambitious, \"data curious\" thinkers who can help extract true business value from data.
Job responsibilities
* Analyzing client usage across risk segments, both within and across products, in order to understand the relationship between a client's risk appetite and their portfolio allocations
* Fine-tuning a machine learning model to predict the price elasticity of a client segment and inform policies around Advisor discounting
* Identifying the most common selling sequence by investment product and asset collection to understand key differences in purchasing behaviors across client segments and optimize Advisors' sales practices
* Leveraging forecasting methods including regression analysis, year-over-year growth rates, as well as bottom-up and top-down approaches to estimate the potential impact of a product enhancement or pricing change
* Leading an ideation session with a product team and channel leaders to develop a go-to-market strategy for a new securities-based lending product pilot
* Delivering a simple, streamlined dashboard that tracks money movement across asset classes and investment products to help senior leaders understand potential shifts in market risk
Required qualifications, capabilities, and skills
* BS Degree in an applicable STEM field and 5+ years of industry experience producing advanced analytics work.
* 2 years of people management experience, including performance management, coaching, and team development
* Think of yourself as part data scientist and part financial analyst with a passion for using analytics to make decisions that will drive impact for the firm ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:26
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You have operational subject matter expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and Custody with strong people management skills and the ability to lead and motivate managers.
This is the team for you.
As a Transaction Processing Manager within the Asset Servicing team at JPMorganChase, you will play a critical leadership role overseeing the end-to-end processing of corporate actions and income events that impact client portfolios and custody holdings.
You will be responsible for managing daily operational activities, ensuring accurate and timely event processing, maintaining a strong risk and control environment, and delivering exceptional client service.
You will lead and develop a team of professionals while driving operational excellence through effective resource planning, workflow management, and continuous process improvement.
The role requires close partnership with internal stakeholders, clients, and global operational teams to support business objectives, regulatory requirements, and strategic initiatives.
Success in this position requires deep expertise across asset servicing operations, including corporate actions, income processing, reconciliations, settlements, custody, and risk management, coupled with strong leadership, communication, and change management capabilities.
As a strategic people leader, you will help shape the future of the business by strengthening operational controls, improving efficiency, developing talent, and contributing to the ongoing evolution of Asset Servicing products and services.
Job responsibilities
* Manage the workflow through the life cycle of Corporate Action and Income products.
* Operational management and control of the daily workflow within the Asset Services team.
* Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.
* Ensure all daily controls and processing are completed and signed off including client service inquiry resolution, cash and stock break, event management, as well as all key metrics are produced as required.
* Provide direction and leadership to the team.
* Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization.
* Continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities.
* Contribute to the strategic development of asset servicing products.
Required qualifications, capabilities, and skills
* Operational subject matter expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and Custody.
* Strong people management skills, ability to lead and motivate managers.
* Strong ability to learn ongoing stream of new markets, products, and processes.
* Strong risk and cont...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:26
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Business Banking, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy for Business Banking Digital and Value-added Services products - specifically focused on the vision for data to support a rapidly growing ecosystem of capabilities to help small businesses more easily manage their day-to-day finances.
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of b...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:25
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Business Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:25
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Pembroke Pines, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:24
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We are seeking an experienced Analyst to join our Dynamic Infrastructure Finance and Advisory team.
As an Analyst in Infrastructure Finance and Advisory, you will be part of a team that originates, structures, and executes infrastructure finance transactions in developed and emerging markets.
The team's coverage is global, with New York-based members focusing primarily on the Americas.
We finance greenfield and brownfield projects across sectors including transportation, energy, power, digital, and social infrastructure, as well as acquisition financing in these sectors.
Team members have backgrounds in project finance, emerging markets, structured finance, and commodities, and regularly collaborate with colleagues in M&A advisory, debt capital markets, derivatives structuring, and other coverage and product groups.
By leveraging expertise across products, sectors, and markets, the Infrastructure Finance and Advisory team integrates and customizes offerings and solutions to help our clients meet their strategic, financial, and risk management objectives.
Job Responsibilities:
* Assist senior bankers in originating, structuring, and executing infrastructure financing and advisory transactions across various financial products, including loans, bonds, and structured products
* Support the negotiation and preparation of transaction documentation
* Build and maintain financial models and conduct financial analyses for infrastructure projects across all sectors
* Prepare financing proposals, investor materials, road show marketing materials, rating agency presentations, pitch books, and other marketing materials
* Assist in transaction due diligence alongside advisors
* Coordinate with J.P.
Morgan credit risk and legal teams to review transactions in connection with credit risk and approval processes
* Support senior bankers in responding to investor and rating agency inquiries
* Conduct industry and company research to identify new opportunities
Required Qualifications, Capabilities, and Skills:
* 1-3 years of investment banking or private equity experience, preferably with infrastructure/project finance exposure
* Bachelor's Degree required, preferably in accounting, finance, economics, or a related field
* Strong quantitative and financial analysis skills
* Experience developing project finance models in Excel
* Previous experience creating marketing materials and presentations in PowerPoint
* Excellent written and verbal communication skills
* Ability to manage multiple deliverables for long-term transactions and a busy day-to-day schedule
* Proactive, self-starter with the ability to anticipate deal team needs
* Willingness to work hard and be a team player; ability to collaborate with partners in banking, capital markets, credit, and various product groups, as well as across control functions
JPMorganChase, one of the oldest financial institutions, offers...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:23
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Layton, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:23
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Are you ready to make an impact in a fast-paced trading support environment? You will partner closely with trading and operational teams to help deliver accurate execution and strong controls.
You will strengthen your product and workflow knowledge while contributing ideas that improve how work gets done.
You will collaborate with colleagues across functions, including technology and product partners.
We value diverse perspectives and a continuous-improvement mindset.
Job summary
As a Trader Assistant in Prime brokerage services operations, you will support trading teams by helping manage trade capture, workflow execution, issue resolution, and daily controls.
You will develop a strong understanding of trading structures and operational flows, and you will collaborate across teams to drive timely, well-controlled outcomes.
Job responsibilities
* Support trade booking and lifecycle processing, including prioritization, exception management, and timely follow-through
* Coordinate with trading and operational partners to resolve breaks, inquiries, and escalations within agreed timelines
* Perform daily controls and checks, ensuring completion, documentation, and timely sign-off
* Monitor workflows to identify issues, root causes, and recurring themes that impact execution quality
* Partner with stakeholders to design and implement process improvements, including documenting changes and results
* Communicate clearly with cross-functional partners to align on priorities, dependencies, and outcomes
* Contribute to strategic initiatives that improve operational processes and supporting architecture
* Maintain strong working relationships with technology, product, quantitative, vendor, and operational partners to support delivery
* Participate in governance routines (e.g., metrics, issue tracking, and control reviews) to promote sustained performance
* Build and maintain knowledge of relevant products, trade structures, and operational requirements from end to end
Required qualifications, capabilities and skills
* 2 years of experience supporting trade operations and/or trade support functions in a trading environment (e.g., booking, lifecycle support, or workflow management)
* Working knowledge of prime brokerage-related activities such as securities lending, collateral processes, and funding/treasury support activities
* Experience partnering directly with trading teams and operational teams to deliver time-sensitive outcomes
* Demonstrated experience identifying, documenting, and implementing process improvements with measurable results
* Understanding of end-to-end trade operations, including settlements, asset servicing impacts, and operational reporting requirements
* Working knowledge of the role of control functions and infrastructure partners (e.g., finance, market risk, credit risk, operational risk, legal) and how trade support actions may impact them
* St...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:22
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Shape the future of enterprise resilience at one of the world's most influential financial institutions.
As a Lead Site Reliability Engineer at JPMorganChase within Infrastructure Platforms, you bring deep technical expertise and a leadership mindset to one of the firm's most critical reliability domains.
You will drive the design, automation, and continuous improvement of scalable backup, recovery, and data-protection services that safeguard the firm's most sensitive assets.
In this role, you will influence senior stakeholders, mentor engineers across the team, and translate complex regulatory and security requirements into engineered, production-ready solutions.
Your work directly strengthens the firm's operational resilience and positions the team at the forefront of cloud-native infrastructure engineering.
Job responsibilities
* Build and operate distributed systems, platform services, APIs, automation frameworks, and cloud-native applications that underpin enterprise-scale backup and recovery capabilities
* Embed site reliability engineering principles through reliability metrics, observability, incident learning, operational readiness reviews, and continuous improvement cycles
* Lead architecture and engineering for scalable backup, recovery, immutable-data protection, and recovery-assurance services across hybrid and cloud environments
* Drive automation-first, API-led, and self-service capabilities that reduce operational toil and measurably improve customer and stakeholder outcomes
* Build cloud-native solutions using AWS services, infrastructure as code, continuous integration and delivery pipelines, and modern software-engineering practices
* Design preventive and detective security controls, policy guardrails, automated validation, and audit-ready evidence to meet regulatory and compliance requirements
* Apply enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data in accordance with sensitivity and security requirements
* Deliver telemetry, reporting, and operational intelligence that provide real-time visibility into backup health, compliance posture, and recovery readiness
* Mentor engineers, influence senior stakeholders, and coordinate cross-team delivery with clear ownership and explicit dependency management
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability engineering concepts and 5+ years applied experience
* Demonstrated experience building distributed systems, platform services, APIs, automation frameworks, and cloud-native applications
* Expertise in site reliability engineering practices, monitoring, telemetry, incident management, and production operational readiness, including hands-on experience with observability and monitoring platforms such as Dynatrace and Grafana
* Deep knowledge of one or more in...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:21
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Join a team where your expertise in project management drives impactful solutions for a diverse client base.
At JPMorgan Chase, your leadership will make a difference for our clients and the firm.
As a Client Solutions Manager, you will manage the implementation of new and incremental business within Securities Services, working with Asset Managers, Hedge Funds, Private Equity Funds, Pension Funds, Government Sponsored Enterprises, Banks, Broker Dealers, and Insurance Companies.
You'll lead projects across a range of products and stakeholders, ensuring high levels of client satisfaction and operational excellence.
Job responsibilities
* Lead execution of key implementation projects, managing resources across multiple locations and disciplines
* Drive client requirements gathering, propose and influence target solutions
* Design, document, and collect sign-off on scope and solutions with internal partners
* Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with robust governance and reporting
* Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management
* Motivate virtual teams across locations and disciplines
* Execute post-implementation and production satisfaction reviews to improve practices
* Prioritize, track, and report on all projects in the pipeline
* Ensure compliance with all controls and procedures
* Own project communication to internal and external stakeholders
* Deliver high levels of internal and external client satisfaction
Required qualifications, capabilities, and skills
* Working knowledge of Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Services, Private Funds Services, Investment Analytics, Compliance, ETFs, IMOS, Trading Services, Prime Custody, Fusion)
* Project and program management skills
* Highly structured and methodical execution
* Clear, articulate, and concise verbal and written communication
* Client-facing skills
* Proven ability to influence and work collaboratively with multiple internal disciplines
* Strong presentation skills
* Keen eye for identifying and resolving risks
* Ability to systematically remove ambiguity from projects
* Relationship skills to influence across functions; reputation for integrity, intelligence, and problem solving
* Ability to work well in an evolving environment
Preferred qualifications, capabilities, and skills
* Bachelor's degree
* 5+ years in Financial Services, particularly Securities Servicing Industry
* 3+ years in a client-facing project management role or commensurate experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:21
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
....Read more...
Type: Permanent Location: Turlock, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-14 15:03:20
