-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
....Read more...
Type: Permanent Location: Boulder, US-CO
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:51
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will be tasked with delivering exceptional client service, operational marketing, and administrative support to our Private Client Advisors.
Your role will encompass the efficient management of operational requests such as account opening, money movement, and investment trades, with a strong emphasis on precision and promptness.
You will play a crucial role in aiding Advisors in fostering and preserving client relationships, conducting account reviews, and advocating firm services to enhance client relationships.
Your responsibilities will also involve active participation in Risk Management procedures, backing the operational processes of the business unit, and complying with regulatory requirements.
You will be required to prioritize daily tasks, track progress, and consistently meet deadlines, while fostering and maintaining a positive team environment.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 120 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCTS ...
....Read more...
Type: Permanent Location: Wheeling, US-WV
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:48
-
At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Investment Associate in J.P.
Morgan Wealth Management, you will be tasked with delivering exceptional client service, operational marketing, and administrative support to our Private Client Advisors.
Your role will encompass the efficient management of operational requests such as account opening, money movement, and investment trades, with a strong emphasis on precision and promptness.
You will play a crucial role in aiding Advisors in fostering and preserving client relationships, conducting account reviews, and advocating firm services to enhance client relationships.
Your responsibilities will also involve active participation in Risk Management procedures, backing the operational processes of the business unit, and complying with regulatory requirements.
You will be required to prioritize daily tasks, track progress, and consistently meet deadlines, while fostering and maintaining a positive team environment.
Job responsibilities
* Support Advisors book of business including but not limited to facilitating accurately and timely operational requests such as account opening, money movement and investment trades
* Aid the Advisors by building and maintaining client relationships through processing requests, resolving issues, and providing up-to-date information and assisting the Advisors with ongoing wealth planning for clients and referral source management and new lead generation
* Assist in managing relationship and account reviews, promoting firm services to deepen client relationships; prepare timely and accurate performance reports
* Actively engage in Risk Management; including Know Your Customer procedures, Account Reviews and Inquires
* Support business unit operational procedures and compliance requirements (e.g.
completion of required operational forms and documentation)
* Prioritize daily work, track progress for current work, and consistently meet deadlines
* Maintain and foster team culture
Required qualifications, capabilities, and skills
* A valid and active Series 7 license is required or may be obtained within a 120 day condition of employment
* If you were registered after October 1, 2018 you must also have a valid and active Securities Industry Essential (SIE) exam
* A valid and active Series 66 (63/65), and Life and Health Insurance license must be obtained within 120 days of starting in the role as a condition of employment
INVESTMENT AND INSURANCE PRODUCTS ...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:46
-
Step into an exciting role as a Quant Analytics Associate on our Point of Sale Capabilities team, where you'll use data and technology for the Trust and Securities Team.
If you enjoy solving problems and working with big data, you'll thrive in this collaborative and innovative environment.
As a Quantitative Analytics Associate in the Point of Sale Central Analytics Team in Trust and Securities, you will join a forward-thinking team that seeks to prevent plastics fraud through data-driven analysis.
You will develop and advance reporting dashboards, optimize data consumption practices, and work with cross-business partners to promote benefits in all aspects of fraud prevention.
Your role will involve analyzing big data, understanding complex systems, identifying opportunities, and creating solutions.
We are looking for a self-driven problem solver with a strong sense of ownership
Job Responsibilities:
* Gain a thorough understanding of the full lifecycle of a point-of-sale transaction to deliver timely, efficient, and fit-for-purpose solutions.
* Analyze large datasets to identify patterns, trends, and anomalies that may indicate fraudulent activity.
* Build, develop, and maintain reporting systems, data automation systems, and dashboards to communicate findings and insights to leadership for strategic decision-making.
* Support the modernization of reporting infrastructure on the cloud by performing ad hoc analyses to ensure data integrity and communicating progress to senior management.
* Seek to enhance internal analytical techniques and introduce best practices to improve key business metrics.
* Work independently and collaboratively with cross-functional partners to complete analytical tasks, beginning with problem identification, analyzing large and complex data, and formulating concise conclusions with actionable recommendations
Required qualifications, capabilities, and skills
* MS degree with 3 years of experience in Risk Management or another quantitative field, or
* BS degree with a minimum of 5 years of experience in Risk Management or another quantitative field.
* Strong background in statistics, mathematics, or a related quantitative field.
* Hands-on experience with SAS, SQL, and Alteryx.
* Advanced knowledge of Tableau or equivalent data visualization platforms.
* Ability to query large datasets and transform raw data into actionable insights.
* Strong communication and interpersonal skills, with the ability to interact effectively with individuals across departments/functions, including senior-level executives.
Preferred Qualifications, Capabilities, and Skills:
* Python programming skills
* Familiarity with data mining and other advanced analytics techniques
This role is NOT eligible for any visa sponsorship/support now or in the future.
This role is full time in office 5 days a week; not remote nor hybrid.
Chase is a leading financial services fi...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:44
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Denville, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:42
-
The Commercial Investment Banking Strategic Event Marketing and Sponsorships team provides global event management services for complex employee and client programs that require coordination of internal and external events, such as sales meetings, leadership conferences, or employee meetings.
Event teams are located in major cities across the U.S., the Americas, Asia Pacific and EMEA.
Event Managers work in close partnership with colleagues across the lines of business to organize and manage all aspects of key senior management and client related events.
Primary responsibility of the events management analyst position is to support the Events team as needed including sourcing, contracting, supplier relationship, logistics, registration management, planning and/or execution of meetings/events across all lines of business.
As an Events Management Analyst, you will elevate every event experience by seamlessly coordinating registration, attendee communications, and production logistics.
You proactively support meeting managers, ensure flawless execution of rooming lists and manifests, and deliver polished meeting materials.
By collaborating with planners and web designers, you craft engaging website content and manage attendee communications with precision.
Your expertise in report generation, data accuracy, and on-site event support ensures every detail is handled, creating memorable and impactful events for clients and stakeholders.
Job Responsibilities
* Support Event Associates and Managers with various meeting planning aspects.
* Oversee registration process including, Invitations, other communications, Field calls and e-mails from meeting attendees regarding meeting travel, how to register, or changes to their registration.
* Testing the functionality of the Global Events Management, Stova and BuyTheSell systems.
* Manage hotel rooming lists including changes to reservations, additions and accuracy of lists.
* Manage air reservations working closely with air agents on changes and deviations.
* Ensure accuracy of Web Registration data via reporting, editing and tracking updates in the Web Registration system.
* Assist with venue research, data compilation, name badges, tent cards, packing of travel-office box, budgets, approvals, final accounting, promotional product sourcing.
Required Qualifications, Capabilities and Skills
* Demonstrate strong oral and written communication skills
* Deliver excellent customer service
* Manage time effectively
* Collaborate with all levels, including senior management
* Organize tasks efficiently and solve problems analytically
* Handle multiple tasks simultaneously
* Apply meeting planning and registration management experience
* Utilize virtual event platforms and ensure attention to detail and accuracy
* Create pivot tables in Excel, mail merges in Word, and presentations in PowerPoint; Use Microsoft Office proficiently
...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:40
-
Are you customer focused, enjoy building relationships and leading a team? You have found the right team.
As a Treasury Sales Group Manager in the Commercial Bank, you will lead and develop Treasury Management Officers.
You will play a key part in delivering an exceptional experience for clients while mitigating risk and appropriately guiding the team.
You will develop partnerships with Bankers, Client Service, Product Leadership (Core Cash, Card and Commerce Solutions) and Implementation teams.
You will use your deep understanding of the treasury and leadership skills to develop and execute a strategy localized to market, growth, and product.
Job responsibilities
* Lead, hire, and manage a team of Treasury sales professionals to achieve positive performanceresults
* Leads withdirection and coordinationbuilding successful relationships
* Monitorsstaff performance, provides appropriate coaching, recognition and feedback
* Buildscollaborative internal relationships with Regional Treasury Sales Team, bankers and other internal partners
* Participatesin partner meetings and communicateskey Treasury Management messages in a timely and accurate manner
* Protects the firm by applying sound risk management protocols and adhering to regulatory requirements
* Develop and implement client, market, people, and business strategies
Required qualifications, capabilities, and skills
* 7+ years of sales and industry experience
* 3+ years of sales leadership experience with a demonstrated ability to build, direct and manageasales/relationship management team of parallel size and scope
* Knowledge of treasury products and solutions
* Highly motivated, independent worker within a team-oriented culturea
* Excellent client management skills
* Ability to communicate and present to large groups
* Demonstrated sales coaching abilitiesincluding successful sales and marketing skills
Preferred qualifications, capabilities, and skills
* Familiar with Microsoft Word, Excel, and PowerPoint
* Bachelor's degree; advanced degree preferred
* Superior analytical and quantitative skills
* Exceptional verbal and written communication skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equi...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:37
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager inB2B Payables, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health a...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:35
-
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorganChase within Asset & Wealth Management , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Your role involves transforming creative concepts into high-quality, interactive web interfaces utilizing the latest front-end technologies and animation techniques, while ensuring that all solutions are optimized and ready for analytics integration.
Job responsibilities
* Partner closely with the business to design and build, in an agile fashion, the next generation of client-facing platforms with elevated user experiences for institutional clients.
* Develop secure, high-quality production code; actively participate in code reviews and process improvements to ensure code quality and stability.
* Contribute to decisions influencing product design, application functionality, technical operations, and development processes.
* Serve as a subject matter expert in one or more areas of focus across the function.
* Utilize AWS services to build, deploy, and manage cloud-based applications.
* Influence peers and project decision-makers to adopt leading-edge technologies and best practices.
Required qualifications, capabilities, and skills
* Formal training or certification in software engineering concepts and 5+ years of applied experience.
* Hands-on experience in system design, application development, testing, and ensuring operational stability.
* Extensive hands-on experience working with JavaScript, React, TypeScript, HTML5, and CSS3, as well as good experience with modern state management libraries (such as Redux, Zustand, or Recoil) in professional environments
* Demonstrated expertise in Java and experience developing cloud-based applications.
* Expertise in modern UI/UX practices, including responsive design and accessibility, with a solid understanding of the frontend testing ecosystem to deliver robust, user-centric applications.
* Proven ability to collaborate with business stakeholders to gather requirements, iterate on UI designs, and deliver user-focused solutions.
* Exceptional problem-solving skills and meticulous attention to detail.
* Excellent communication skills, with the ability to engage and influence senior stakeholders and work effectively within a team.
Preferred qualifications, capabilities, and skills
* Experience collaborating in Agile/Scrum development environments.
* Familiarity with CI/CD pipelines and DevOps practice...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:33
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:31
-
Are you passionate about building innovative platforms that transform customer experiences and drive business growth? JPMorgan Chase is seeking a visionary leader to spearhead the development of our new Card Product as a Service platform within the Co Brand Product team.
This is a unique opportunity to shape the future of card products, enabling our partners to seamlessly test, integrate, and launch new capabilities through cutting-edge APIs and digital solutions.
As the Platform Lead within Co-brand product space, you will be responsible for the end-to-end success of this strategic initiative, from roadmap development to execution.
You will collaborate with cross-functional teams, prioritize feature releases, and ensure our partners have access to the most impactful capabilities to elevate their customer channels.
Job Responsibilities
* Develop and own a robust, forward-looking roadmap for the Card Product as a Service platform, aligning with business objectives and partner needs.
* Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact.
* Oversee the delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners.
* Build strong relationships with external partners, understanding their requirements and championing their success through tailored platform solutions.
* Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant platform features.
* Define and track key performance indicators to measure platform adoption, partner satisfaction, and business outcomes.
* Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team.
* Serve as a change agent, championing innovation and continuous improvement across partnerships and platforms
Required qualifications, capabilities and skills:
* Strong understanding of API design, integration patterns, and digital platform architecture.
* Ability to develop and communicate a compelling platform strategy, balancing short-term wins with long-term growth.
* Demonstrated success in delivering complex products or platforms on time and within scope.
* Exceptional communication and relationship-building skills with both internal teams and external partners.
* Data-driven approach to decision-making, with experience in prioritizing features and capabilities for maximum impact.
* Inspirational leader who can motivate teams, drive alignment, and champion change across the organization.
Preferred qualifications, capabilities and skills:
* Proven experience in product management, preferably in payments, card products, or API-driven platforms.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals throug...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:27
-
The CX Insights team integrates customer intelligence, journey analytics, and solution delivery to drive measurable improvements across the Card business.
Operating horizontally across all P&L owners and functional partners, the team creates a unified view of customer friction, competitive positioning, and experience health.
Our mandate is to identify, quantify, and resolve customer pain points while steering the organization toward a multi-year, future-state CX vision grounded in competitive insights and data-driven strategy.
Structured around three core pillars-Customer VOC & Journey Analytics, CX Solution Orchestration, and CX Strategy & Vision-the team acts as the connective tissue across the business, accelerating delivery and embedding disciplined CX thinking into strategy, planning, and execution.
Role Overview:
This role is an exciting opportunity to become a subject matter expert in customer experience insights, collaborating across Consumer and Community Banking to drive meaningful improvements for our customers.
As Vice President within the CX Insights team, you will leverage a variety of data sources, analytical tools, and research methods to develop a comprehensive understanding of the Card & Connected Commerce customer journey.
You will identify pain points, uncover trends, and translate insights into actionable recommendations that inform strategy and enhance the customer experience.
Key Responsibilities:
* Aggregate and analyze CX data from multiple sources to identify key trends, pain points, and opportunities across Card & Connected Commerce.
* Synthesize findings into clear, actionable insights for business partners and leadership.
* Monitor and interpret NPS and other customer feedback metrics, highlighting challenges and recommending solutions.
* Collaborate with cross-functional teams to prioritize and implement CX improvements.
* Proactively communicate insights and recommendations to stakeholders, ensuring alignment and driving action.
* Support the development of business cases for CX initiatives based on data-driven insights.
Required Qualifications, Capabilities, and Skills:
* Strong analytical skills with experience in data interpretation and insight generation.
* Ability to translate complex data into clear, strategic recommendations for diverse audiences.
* Excellent written and verbal communication skills.
* Proven ability to collaborate effectively with cross-functional teams.
* Strong organizational skills and attention to detail.
* Proficiency in MS Excel, PowerPoint, and data visualization tools.
* Bachelor's degree required.
Preferred Qualifications, Capabilities, and Skills:
* At least 5 years of relevant experience in customer experience, analytics, or a related field.
* Experience with strategy, consulting, or business analysis.
* In-depth knowledge of Card products and customer journeys.
* Master's degree preferred....
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:25
-
The CX Insights team integrates customer intelligence, journey analytics, and solution delivery to drive measurable improvements across the Card business.
Operating horizontally across all P&L owners and functional partners, the team creates a unified view of customer friction, competitive positioning, and experience health.
Our mandate is to identify, quantify, and resolve customer pain points while steering the organization toward a multi-year, future-state CX vision grounded in competitive insights and data-driven strategy.
Structured around three core pillars-Customer VOC & Journey Analytics, CX Solution Orchestration, and CX Strategy & Vision-the team acts as the connective tissue across the business, accelerating delivery and embedding disciplined CX thinking into strategy, planning, and execution.
Role Overview:
This role offers an exciting opportunity to deepen your expertise in customer experience insights, collaborating across Consumer and Community Banking to drive meaningful improvements for our customers.
As a Senior Associate within the CX Insights team, you will leverage a variety of data sources, analytical tools, and research methods to develop a strong understanding of the Card & Connected Commerce customer journey.
You will help identify pain points, uncover trends, and support the translation of insights into actionable recommendations that inform strategy and enhance the customer experience.
Key Responsibilities:
* Aggregate and analyze CX data from multiple sources to identify key trends, pain points, and opportunities across Card & Connected Commerce.
* Synthesize findings into clear, actionable insights for business partners and leadership.
* Monitor and interpret NPS and other customer feedback metrics, highlighting challenges and recommending solutions.
* Collaborate with cross-functional teams to prioritize and implement CX improvements.
* Proactively communicate insights and recommendations to stakeholders, ensuring alignment and driving action.
* Support the development of business cases for CX initiatives based on data-driven insights.
Required Qualifications, Capabilities, and Skills:
* Strong analytical skills with experience in data interpretation and insight generation.
* Ability to translate complex data into clear, strategic recommendations for diverse audiences.
* Excellent written and verbal communication skills.
* Proven ability to collaborate effectively with cross-functional teams.
* Strong organizational skills and attention to detail.
* Proficiency in MS Excel, PowerPoint, and data visualization tools.
* Bachelor's degree required.
Preferred Qualifications, Capabilities, and Skills:
* At least 3 years of relevant experience in customer experience, analytics, or a related field.
* Experience with strategy, consulting, or business analysis.
* Knowledge of Card products and customer journeys.
* Master's degree prefe...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:23
-
Join an award winning Home Lending Optimization & Solutions team, you'll join an organization that applies ML/AI products & solutions across Sales, Operations, & Marketing.
Your ability to understand business requirements and translate them to a proposed solution will be a key to your success.
You'll utilize strong communication skills to effectively operate in direct collaboration with key stakeholders across functions and lines-of-business.
Job responsibilities
* Understand and translate business needs into data models supporting long-term solutions
* Convert data into actionable insights
* Develop presentations to summarize and communicate key messages to senior management, sponsors, and colleagues
* Leverage a variety of statistical and mathematical techniques and algorithms to analyze a variety of datasets to solve complex business problems
Required qualifications, capabilities, and skills
* 3+ years' experience working in an analytical role
* BS degree in a related field, such as Data Science, Engineering, Applied Mathematics, Statistics, or similar STEM discipline
* Experience using statistical programming languages (Python) to manipulate data, draw insights, and build prototype solutions
* Strong storytelling capabilities
* Adept at explaining and converting complex concepts into digestible information to be consumed by audiences at various levels of the business
Preferred qualifications, capabilities, and skills
* Master's Degree
* Functional industry experience in finance, operations, sales, marketing, or credit/risk
* Knowledge of the mortgage industry
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal oppor...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:19
-
Join our dynamic team as a Program Director and lead transformative projects that shape the future of our industry! This is a unique opportunity to leverage your strategic vision and leadership skills to drive impactful initiatives and foster innovation.
At our company, you'll find unparalleled career growth and mobility, empowering you to reach new heights in your professional journey.
Collaborate with a talented team in a supportive environment that values creativity and excellence.
Be part of a forward-thinking organization that offers competitive benefits and a culture of continuous learning and development.
As a Program Director within JPMorganChase, you will be a key driver in transforming strategic plans into tangible programs and projects, delivering impactful results across various business units.
Your role will involve leading complex, high-visibility programs, managing risks, and ensuring alignment of operations with our business strategy.
You will leverage your advanced knowledge in project management and data analytics to monitor program progress, make informed decisions, and communicate effectively with senior management and stakeholders.
Your expertise in cross-functional collaboration and conflict management will be crucial in fostering a productive work environment and resolving potential issues.
As a leader, you will inspire your team, delegate tasks effectively, and promote a culture of continuous learning and improvement.
Job responsibilities
* Lead the transformation of strategic plans into high-impact programs and projects, leveraging your expertise in project management and data analytics to deliver results across various business units.
* Monitor and govern the progress of multiple strategic programs, ensuring alignment with business strategy, managing risks, and making necessary adjustments to deliver on program commitments.
* Communicate effectively with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve potential issues and conflicts.
* Foster a productive and inclusive work environment, building a diverse team, delegating tasks effectively, and promoting continuous learning and improvement.
* Contribute to the development of new policies and ideas within your discipline, using your advanced knowledge and experience to drive innovation and enhance our project management practices.
Required qualifications, capabilities, and skills
* 10+ years of experience leading financial crimes risk programs and projects for a large organization.
* Demonstrated expertise in transforming strategic plans into operational programs, including risk management, stakeholder engagement, and change management.
* Proven ability in data analytics, including developing and interpreting models to provide continuous insight and inform decision-making.
* Advanced proficiency in cross-functional collaboration, with a track record of effec...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:17
-
The Card Customer Experience Product team is seeking a highly effective, customer-focused, and proactive Product Manager to help lead the rapidly growing product development and end-to-end capabilities within the Card organizations.
The Product Manager will own a key product area with high leadership support and visibility.
The ideal candidate has experience delivering customer experiences for web and mobile, and will work across the lines of businesses to execute on an ever-evolving roadmap to drive business objectives forward.
To keep Chase Credit Cards on the leading edge of the rapidly changing Customer Experience landscape, they'll partner with cross functional teams of core engineering, design and business partners to bring robust features to market.
As a Product Manager, the desired candidate will be outcome-focused with a practical orientation to developing and maintaining an innovation lifecycle product roadmap.
Candidates should have excellent written and oral communication skills, strong interpersonal skills, and outstanding analytical and research skills, as well as a passion for digital channels.
In addition to being a seasoned, well trained professional, the successful candidate will be a strategic thinker with the ability to inspire confidence from, and to collaborate closely with technology and internal stakeholders.
Job responsibilities
* Develops a product strategy and roadmap that delivers value to customers, with a focus on ensuring Chase is at leading edge of digital capabilities.
* Manages discovery efforts and market research to uncover customer problems, target customer segments, and solutions to solve those problems.
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
* Collaborate with design, engineering, research and marketing teams to drive new features and optimization of existing ones.
* Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of initiatives.
* Identify and champion new ideas across key customer journeys to increase customer satisfaction and engagement, and ensure consistency for the customer across channels.
* Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs.
* Manage stakeholder communications to ensure business needs are met, set and manage expectations through effective written and oral communication
Required qualifications, capabilities, and skills
* 5+ years of experience in product management, preferably with experience in credit cards or digital banking
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managem...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:15
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the Consumer and Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting, thinking beyond routine approaches to build solutions or break down technical problems.
* Creates secure, high-quality production code and maintains algorithms that run synchronously with appropriate systems.
* Produces architecture and design artifacts for complex applications, ensuring design constraints are met by software code development.
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets to drive continuous improvement of software applications and systems.
* Proactively identifies hidden problems and patterns in data, using insights to improve coding hygiene and system architecture.
* Contributes to software engineering communities of practice and events that explore new and emerging technologies.
* Adds to a team culture of diversity, opportunity, inclusion, and respect.
* Designs, builds, and maintains a scalable, reliable GraphQL platform with strong performance and high availability.
* Develops observability and alerting solutions to monitor platform health and proactively resolve issues.
* Automates CI/CD pipelines and standardizes infrastructure processes to streamline developer workflows and reduce manual effort.
* Creates intuitive self-service features for developers to access, manage, and integrate platform services.
Required qualifications, capabilities, and skills
* 3+ years of professional experience in software engineering, with a focus on building platforms.
* Skilled in scripting and automation using Bash, Groovy, or similar languages.
* Hands-on experience using Terraform for infrastructure management.
* Practical knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
* Understanding of RESTful and GraphQL service concepts.
* Familiarity with CI/CD tools.
* Familiarity with version control systems (Git or Bitbucket) and experience with at least one modern monitoring tool such as Splunk, DataDog, Dynatrace, or CloudWatch.
* Familiarity with OAuth 2.0 and secure authentication and authorization practices.
* Strong attention to detail in documenting processes, developing runbooks, and illustrating architectures for team use.
* Excellent communication, analytical, and problem-solving skills.
Preferred...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:13
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Bonaire, US-GA
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:10
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Leesburg, US-FL
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:08
-
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Small Business Deposits, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, align user needs with business goals.
Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Small Business Deposits provides the trusted foundation for small business owners to store, protect, and move their hard-earned money.
Our cross-disciplinary team looks across touchpoints to design human-centered experiences for small business customers and the frontline employees who serve them.
This is a hands-on designer role, responsible for execution across each step of the product design lifecycle.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
* Bring ideas to life with design concepts, prototypes, and detailed UI design using our design system
* Present work and articulate design decisions to cross-functional partners and stakeholders
* Work collaboratively and contribute to the success of a multidisciplinary team
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:06
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:04
-
We invite you to explore a unique opportunity as Chief of Staff and Business Manager for our Product & Experience (PX) Organization within Global Banking.
As the Chief of Staff and Business Manager supporting the Chief Product Officer (CPO) and their teams in developing a unified product strategy that aligns with organizational goals.
Additionally, you will collaborate across the organization to proactively address challenges, facilitating the achievement of our strategic business objectives and enabling the CPO to lead effectively.
You will help drive alignment of our product operations in support our strategic business objectives fostering knowledge sharing and implementing best practices across product teams, ensuring that all initiatives are geared toward optimizing business outcomes.
You will work closely with the Product Owners and other Chief of Staff roles to define and execute strategic initiatives across the product landscape.
The ideal candidate is a proactive self-starter with exceptional written and oral communication skills, capable of thriving in a dynamic environment.
A solid background in business management and/or product management, coupled with experience in financial services is essential.
Job Responsibilities
* Collaborate with the Chief Product Officer (CPO) to ensure operations are strategically aligned with business objectives, governance policies, industry best practices, and strategic goals.
* Prepare executive-level presentations for key management forums, including leadership councils and operational review meetings.
* Lead discussions on product-related topics and participate in cross-functional initiatives as required.
* Provide valuable insights and analysis to the leadership team, enabling data-driven decisions.
* Lead or support major change initiatives to optimize strategy, focus, alignment, and accountability.
* Prepare agendas, materials, and presentations for leadership meetings, ensuring that discussions are focused and productive.
* Track action items and follow up on deliverables to ensure accountability and progress.
* Partner with the communications team on product strategy, leadership messaging, forums, and speaking engagements.
Required Qualifications, Capabilities, and Skills
* 10+ years of experience in Product Management, Business Management, or Management Consulting within financial services.
* BS/BA degree or equivalent experience.
* Ability to distill complex product concepts into clear, impactful visualizations and presentations suitable for executive audiences.
* Strong understanding of product development principles and lifecycle management practices.
* Proficient in Excel, PowerPoint, and data visualization tools, with excellent presentation skills.
* Strong analytical, communication, leadership, and quantitative skills.
* Capacity to drive reporting and projects independently and collaboratively with cross-funct...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-01-09 10:20:02
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Worthington, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-09 10:19:58
-
The Treasury and Chief Investment Office (TCIO) at JPMorgan Chase is responsible for firm-wide asset and liability management, directly influencing the composition and activities of the firm's $2.5 trillion balance sheet across all major lines of business.
Within TCIO, the Liquidity Risk Infrastructure (LRI) Program Management Office plays a critical role in supporting LRI change programs to support daily reporting of Regulatory Liquidity Risk across the globe.
This team leads and manages the book of work to resolve a substantial backlog of issues and regulatory reporting rule changes affecting the LRI architecture.
They also support the LRI review and testing of all upstream source system developments for impact to LRI consumption of transaction and position data.
As a business analyst/project manager within the Corporate Treasury Middle Office team you will work with LOBs, source data providers, cross-functional and LRI technology partners to drive solutions and support regulatory and management reporting.
By combining robust governance, advanced analytics, and effective stakeholder engagement, you will help the team drive continuous improvement towards straight through processing of data onto regulatory liquidity reporting for our regulators across the globe.
Job responsibilities:
* Within the Agile framework, support our Initiatives by partnering with Product Owners, Scrum Masters, Technology Teams, Stakeholders and Operations functions to forecast, track and report progress across the global program; highlighting competing priorities, dependencies and risks.
* Project manage allocated workstreams to adhere to Agile processes and ceremonies, collaborating with LRI Agile teams to support business requirements, identify gaps and drive remediation of issues in Sprint.
+ In particular manage the workstream for consumption of upstream transaction and position data change feeding into the LRI platform, coordinating with originating businesses for details of change, analyze for liquidity impact, coordinate testing and LRI change to accommodate the balances.
+ As required, support the operating model for Liquidity Data Quality Management, including DQM/Jira reconciliations, analytics, and status metrics.
* Create agendas, host and minute working group meetings, and facilitate stakeholder communication.
* Produce and present scorecards and high-quality presentations for executive level management.
+ Organize complex information strategically, demonstrating sound judgement and expertise in Excel, Visio, PowerPoint, and data analytics tools.
* Support LRI Release Management controls and clean up / maintenance of good Jira Hygiene across the LRI Jira Boards
* Conduct or coordinate root cause analysis, system/data gap analysis, and measure materiality of data issues as needed.
Assist with testing and defect reporting/resolution
* Provide high responsiveness to executive ad-hoc requests...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-01-09 10:19:56
-
Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank.
Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio.
As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms.
In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default.
The credit agreements cover syndicated loans and bilateral agreements.
Job Responsibilities
* Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements
* Translate legal and structural terms into operational and monitoring requirements for ongoing compliance
* Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements
* Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation
* Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions
* Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements
* Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases
* Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries
* Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies
* Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners
* Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in business/accounting preferred
* Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking
* Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures
* Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures
* Working knowledge of various facilities ...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-01-09 10:19:54
