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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Spring Grove, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:55
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Join our dynamic SEO Services Team and make a direct impact on how we deliver digital excellence.
Your work will streamline processes and empower teams to deliver faster, smarter results.
As a Content Solutions Senior Associate on the Paid Media team, you'll be the central hub for managing and prioritizing requests across Technical SEO, Automation, and Authoring.
You'll ensure every request is captured, assigned, and tracked, driving efficiency and clarity for multiple business lines.
Your role is vital to optimizing our content production and supporting strategic growth.
Job responsibilities
* Receive, review, and log incoming requests for audits, tooling, and authoring.
* Assess request completeness and clarify requirements with stakeholders.
* Assign requests to appropriate teams based on scope and priority.
* Track progress and provide status updates to stakeholders and leadership.
* Maintain documentation and intake records in Confluence and other platforms.
* Identify bottlenecks and recommend process improvements.
* Collaborate with segment leads to balance workload and resources.
* Generate regular reports on intake volume, allocation, turnaround times, and outcomes.
* Analyze intake trends to forecast resource needs and inform hiring decisions.
* Proactively redistribute requests during peak periods or overloads.
* Facilitate communication between requestors and internal teams for timely updates.
Required qualifications, capabilities, and skills
* Experience managing workflows and task assignments in multi-team environments.
* Strong written and verbal communication skills for stakeholder management.
* Ability to design, document, and optimize intake and workflow processes.
* Working understanding of digital marketing, SEO, automation, and web authoring.
* Hands-on experience with Workfront, Confluence, Jira, and Microsoft Teams.
* Excellent organizational skills and attention to detail.
* Ability to manage multiple requests simultaneously.
* Quick issue assessment, conflict resolution, and escalation skills.
* Understanding of Adobe Experience Manager (AEM) authoring processes.
* Experience driving adoption of new tools or processes.
Preferred qualifications, capabilities and skills
* Bachelors degree in Marketing or related field preferred
* Exposure to Agile or Scrum practices and prior SEO/web development experience.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:54
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Vice President Experience Design in CIB Payments Technology, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
We are building the premier data visualization, analytics, and intelligence experience for Payments Leadership.
We focus on transforming complex payments data into actionable insights and deep situational awareness through intuitive visualizations and conversational interfaces.
You will have the opportunity to shape the future of payments intelligence and platform observability at one of the world's leading financial institutions.
Job responsibilities
* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
* Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
* Create unique data visualization experiences and conversational (chat) interfaces that enable Payments Leadership to explore, interpret, and act on complex data, driving decision-making at the highest levels of the bank.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in user experience design or similar roles
* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformation...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:53
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Greenbrae, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:53
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Join our dynamic team to expand our loan servicing capabilities and be part of an organization committed to excellence and innovation.
Recognized by FORTUNE and LinkedIn, this is your chance to make a meaningful impact and advance your career in a supportive environment.
Experience a culture that values collaboration and leadership while promoting success for our clients and communities.
Job Summary
As a Loan Servicing Analyst in the Commercial Agency/Off-Balance Sheet team, you will perform loan servicing tasks on an assigned portfolio of loans as well as expand the scope and scale of our team.
This may include interpreting loan documents, interacting with internal and external contacts, and oversight of deadlines.
You may also lead projects that further build out the team structure and strategy.
Additional Summary Paragraph
You will be part of a team that supports GSE and CMBS offerings, ensuring compliance with industry standards and investor requirements.
Our team is dedicated to continuous improvement, operational excellence, and delivering outstanding service to our clients.
You'll collaborate with cross-functional teams and contribute to projects that enhance our loan servicing processes and client outcomes.
Job responsibilities
* Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions
* Review and interpret Servicing Agreements and Purchase and Sale Agreements for GSE and CMBS offerings
* Review and understand GSE Guide requirements for Commercial Loan Servicing
* Assist in the management of an assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks
* Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing and GSE investor requirements
* Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines
* Focus on continuous improvements and assist in implementing solutions
* Work with cross-functional teams to drive operational excellence
* Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness
Required qualifications, capabilities, and skills
* Minimum of 4 years experience in loan servicing operations, with a focus on interpreting and applying loan documents
* Proficient knowledge of commercial mortgage products, financial services, lending and real estate compliance in addition to loan servicing standards
* Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions
* Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines
* Experience in stakeholder management, with the ability to establish...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:52
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Our VP Data Management/Information Owner professional is passionate about information security and risk/control solutions for computing environments.
Support business operations by partnering with the business to create best practice solutions and drive process and control enhancements, providing expertise in risk/controls and the development of corrective action plans.
As a Data Management Lead, you will leverage your expert knowledge of today's ever-changing cybersecurity and risk landscape to influence IT operations across the firm.
Responsibilities include offering guidance, best practices, and support across businesses, leading risk reviews and vulnerability assessments, identifying threats and communicating with senior leaders and other stakeholders.
Key responsibilities
* Leverage expertise in multiple IT control and project management practices to support initiatives across large environments
* Manage information security domains, including policies and standards, risk and control assessments, access controls, regulatory compliance, technology resiliency, risk and control governance and metrics, incident management, secure systems development lifecycle, vulnerability management, and data protection
* Work closely with team members to drive progress and visibility on a wide range of projects and daily work
* Collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
* Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
* Collaborate with team members and managers, and continually look for ways to streamline, improve, and add value to existing business processes
Required qualifications, capabilities, and skills
* Bachelor's degree in Management Information Systems, Cyber Security, Information Systems or other related area
* Prior experience in Information Security role
* Experience with Identity and Access Management (IAM), including user provisioning, role-based access control, authentication, and authorization processes to ensure secure and compliant access to systems and data
* Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
* Experience with Service Now, DNA, Entitlement Manager, ID Cert, Brews, ID Anywhere and JADE
* Experience with collaborative working tools such as Confluence, Microsoft Teams, and SharePoint
* Proven capability to deliver timely, high quality presentations and/or reporting for various projects and stakeholders
* Existing background in data related work environment preferred
* Demonstrate a high degree of initiative and self-direction, working independently with minimal supervision and performing effectively under pressure
Preferred qualifications, capabilities, and skills
* Bring outstanding judgment, problem-solving ability, and resourcefu...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:51
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
....Read more...
Type: Permanent Location: Boulder, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:51
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J.P.
Morgan Workplace Solutions (JPMWS) is seeking a Sales Engineer to join our team.
With a diverse client base of over 2000 corporate clients, ranging from early-stage start-ups to established multinational corporations, JPMWS manages nearly $370 billion in assets for 1.8 million corporate employee participants.
Our team has over 600 experienced professionals in 17 locations worldwide.
Role Overview
The Sales Engineer is a critical member of the Sales organization within Workplace Solutions, sitting on the Sales Enablement team.
The successful candidate will be responsible for partnering with Field Sales and bridging technical expertise and sales strategy to drive successful client engagements, streamline sales processes, and support high-performing sales teams.
Job Responsibilities
Requests for Proposal (RFP)
* Act as the primary liaison between the RFP and Sales teams.
* Review and ensure proposals are accurate and tailored to client requirements.
* Draft specialized responses requiring in-depth sales team knowledge.
Field Sales Support
* Deliver comprehensive demo support, including leading technical proofs of concept and product demonstrations.
* Present key system functionalities (Admin System, Participant Experience, Reporting) as needed.
* Provide additional information to enhance sales efforts.
* Develop and maintain field sales resources and training programs to improve sales cycle efficiency.
* Maintain up-to-date process documentation and coordinate training for new or updated sales processes.
* Collaborate with regional sales teams to ensure consistent process communication.
* Partner with Marketing to update client presentations, proposal/LOI documents, product videos, and event/conference materials.
Sales Administration and Process Improvement
* Support the Product Review Group (PRG) and contribute to ongoing sales process enhancements.
Product/Sales Liaison
* Review new product release notes to assess functionality and client impact.
* Work with Product and CRM teams to create client-facing roadmaps and release notes.
* Coordinate training for Sales teams on new product features, setup, and sales strategies.
Required Qualifications
* Bachelor's degree in Business, Finance or a related field.
* Proven experience in sales engineering, sales enablement, or a similar role.
* Strong leadership and team management skills.
* Excellent communication and collaboration abilities.
* Deep understanding of sales processes and technical product knowledge.
* Demonstrated ability to drive process improvement and training initiatives.
* Experience with proposal development and client presentations.
* Proficiency in CRM and sales enablement tools.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corpora...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:50
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:50
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:49
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As a Vice President on the Infrastructure Finance and Advisory team you will originates, structure and execute infrastructure finance transactions.
While the team's coverage is global, as part of the team in New York you'll focus primarily on the Americas.
We finance greenfield and brownfield projects across a variety of sectors including energy, power, digital, renewables and transportation infrastructure sectors.
Our team have backgrounds in project finance advisory, ratings, lending, underwriting and bonds, and work with colleagues in M&A, debt capital markets, derivatives structuring and other coverage and product groups to deliver solutions to clients.
By leveraging expertise across products, sectors and markets, the Infrastructure Finance and Advisory team integrates and customizes offerings and solutions to help our clients meet their strategic, financial and risk management objectives.
Job Responsibilities:
* Lead all aspects of deal execution for bank and bond financings, and equity and debt advisory, focusing primarily on transactions in Power/Energy and/or Digital Infrastructure in the US.
* Responsibilities will include structuring, contract negotiation, due diligence, consultant management and leading credit ratings processes
* Oversee the development of financial models
* Lead credit risk and other internal approval processes
* Assist product teams in structuring hedging products
* Work with coverage and relationship bankers to pitch for new engagements and develop client relationships.
* Conduct industry and company research to identify new opportunities
Required qualifications, skills, and capabilities:
* 6-8 years of project/infrastructure finance experience
* Experience with infrastructure finance transactions in Power/Energy and/or Digital Infrastructure required
* Bachelor's Degree required, preferably in accounting, finance, economics or a related field; MBA or other advanced degree preferred
* Candidate has existing infrastructure client and investor relationships and knowledge of the infrastructure industry and markets
* Advanced knowledge of financial modeling and financial products including bank loans, bonds, rates, and structured products
* Strong quantitative and analytical skills
* Must be a self-starter who takes initiative and anticipates deal team needs
* Willingness to work hard and be a team player.
We work closely with partners in client coverage, capital markets, credit, and derivatives, as well as our partners across the control functions
* An ability to juggle deliverables for long-term transactions as well as a busy day-to-day schedule
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 y...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:48
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Commercial & Investment Bank Payments, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Leads product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward, while escalating opportunities to improve efficiencies and functional coordination
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Excellent communication and collaboration skills
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
* Demonstrated prior experience working in a highly matrixed, complex organization
* Payments or Fintech experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commi...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:48
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The JPMAM Exchange Traded Fund ("ETF") business was formed in 2014, and consists of over $280 billion in asset under managed in the US and over $330 billion globally.
The US ETF Product team is a dedicated team of experienced professionals who work to research, develop, launch and maintain ETFs.
We are executing a focused ETF product strategy that spans asset classes; across equities, fixed income, liquidity and multi-asset.
The ETF business leverages the firm's numerous competitive advantages, including industry leading research and investment capabilities.
The ideal candidate will bring direct ETF industry experience, with exposure to Canadian ETF markets considered a strong advantage.
The team is part of the Global ETF business which includes ETF Capital Markets within JPMorgan Asset Management.
Job summary:
As an ETF Product Specialist - Vice President on the Capital Markets ETF team you will be responsible for detailed research and analysis identifying and explaining Asset Management and ETF market trends.
You will take complex data sets and concepts to create compelling presentations on robust product proposal and act as a key thought partner, brainstorming & identifying solutions to challenges in building out a robust ETF strategy.
Job responsibilities:
* Continually expand and deepen investment, industry and JPMAM ETF product knowledge; stay abreast of the current market environment, ETF trends and landscape, and relevant investment research
* The ability to project manage complex projects to deadlines; and contribute to the effective management of the ETF range through partnership and collaboration with many internal groups and partners
* Proactively develop, propose, socialize and build consensus on new product enhancements and ideas
Required qualifications, skills and capabilities:
* 5+ years of financial services experience, including strong knowledge of financial markets and products, preferably focused on the Asset Management industry
* 3+ years in product research and development with the ability to assess data and form conclusions
* Bachelor's degree required
* Excellent PowerPoint and Excel skills needed to explain and convey research
* Excellent analytical skills, including hands-on experience with one or more of: Morningstar Direct, Bloomberg, or similar systems required
* Strong communication and interpersonal skills, including the ability to deliver presentations and coordinate across the firm
* Series 7, Series 63, SIE is required
Preferred qualifications, skills and capabilities:
* Experience with Canadian ETF markets or products is a strong plus
* Advanced degree in Finance, Economics or CFA, CAIA, FRM, preferred
* Broad understanding of J.P.
Morgan Asset Management, including the ETF landscape; product familiarity and direct industry experience strongly preferred
* Ability to collaborate vertically/horizontally and across functionally/geographic...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:47
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Description
Are you ready to play a pivotal role at the heart of JPMorgan Chase's Commercial & Investment Bank? Step into a key leadership role at JPMorgan Chase's Commercial and Investment Bank.
As Vice President for Wholesale Deposits External Reporting, you'll enhance reporting controls and work closely with partners across regulatory, operations, and product teams.
This is your opportunity to make a meaningful impact in a dynamic, high-profile environment.
As the Wholesale Deposits Firmwide External Reporting Controller, Vice President - Commercial & Investment Bank in the FERC team, you will support the external reporting function within the FERC team with a focus on the review and enhancement of end-to-end controls supporting external reporting.
The position will provide the opportunity to work in a dynamic environment and partner with Firmwide Regulatory Reporting & Analysis (FRRA), SEC Reporting, LOB Deposit Stakeholders, Asset Class Controllers as well as Operations, Data Management and Product Reference in addition to other groups within the Firm.
Excellent communication and negotiation skills are essential due to the frequent interaction with various business partners.
The position will provide an in-depth understanding of wholesale deposits, deposits systems, controls, and regulatory guidance for the numerous deposits filings.
This role will directly report to the Wholesale Deposit Firmwide External Reporting Controller (FERC).
The individual will support the external reporting function within the FERC team with a focus on the review and enhancement of end-to-end controls supporting external reporting.
Additionally, the candidate will work on various business integration initiatives that involve streamlining processes, building best practices for data analysis and retrieval, and structuring efficiencies into work product through enterprise releases.
Responsibilities
* Establish strong relationships and provide support to Firmwide Regulatory Reporting & Analysis, SEC Reporting, related control groups and Lines of Business
* Manage execution and maintain timelines and milestones to align reporting with target end state including dynamically evolving the BAU operating model to ensure a sustainable and well controlled environment around the strategic infrastructure
* Distribute and create reporting as necessary to various stakeholders
* Constructively escalate issues and present complex information in a clear and concise manner to Management
* Support change management - implement new accounting standards and reporting requirements by staying current with evolving GAAP and regulatory changes impacting the business
* Respond to inquiries and/or provide requested supporting information for internal and external audit requests
Required qualifications
* Ability to grasp concepts quickly, develop a plan, and execute for results
* Solid problem solving, analytical, and creative thinking skills
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:46
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The JPMAM Exchange Traded Fund ("ETF") business was formed in 2014, and consists of over $280 billion in asset under managed in the US and over $330 billion globally.
The US ETF Product team is a dedicated team of experienced professionals who work to research, develop, launch and maintain ETFs.
We are executing a focused ETF product strategy that spans asset classes; across equities, fixed income, liquidity and multi-asset.
The ETF business leverages the firm's numerous competitive advantages, including industry leading research and investment capabilities.
The team is part of the Global ETF business which includes ETF Capital Markets within JPMorgan Asset Management.
Job summary:
As an ETF Product Specialist - Vice President on the Capital Markets ETF Product team you will be responsible for detailed research and analysis identifying and explaining Asset Management and ETF market trends.
You will take complex data sets and concepts to create compelling presentations on robust product proposals and act as a key thought partner, brainstorming & identifying solutions to challenges in building out a robust ETF strategy.
Job responsibilities:
* Detailed research and analysis identifying and explaining Asset Management and ETF market trends
* Continually expand and deepen investment, industry and JPMAM ETF product knowledge; stay abreast of the current market environment, ETF trends and landscape, and relevant investment research
* The ability to project manage complex projects to deadlines; and contribute to the effective management of the ETF range through partnership and collaboration with many internal groups and partners
* Proactively develop, propose, socialize and build consensus on new product enhancements and ideas
Required qualifications, skills and capabilities:
* 5+ years of financial services experience, including strong knowledge of financial markets and products, preferably focused on the Asset Management industry
* 3+ years in product research and development with the ability to assess data and form conclusions
* Bachelor's degree required
* Excellent PowerPoint and Excel skills needed to explain and convey research
* Excellent analytical skills, including hands-on experience with one or more of: Morningstar Direct, Bloomberg, or similar systems required
* Strong communication and interpersonal skills, including the ability to deliver presentations and coordinate across the firm
* Series 7, Series 63, SIE is required
Preferred qualifications, skills and capabilities:
* Advanced degree in Finance, Economics or CFA, CAIA, FRM, preferred
* Broad understanding of J.P.
Morgan Asset Management, including the ETF landscape; product familiarity and direct industry experience strongly preferred
* Ability to collaborate vertically/horizontally and across functionally/geographically disperse teams in a fast-paced environment
* Strong organizational skills; ability...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:46
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Global Supplier Services (GSS) manages the firm's supply chain, integrating Category Sourcing, Third Party Oversight, Procurement Operations, Accounts Payable, Supplier Relationship Management, and Supplier Diversity into a unified team.
With over 1,100 employees, GSS oversees the source-to-pay process for JPMorgan Chase, mitigating supplier-related risks, enhancing supplier performance, and manage expense base.
As the Global Supplier Services Chief Financial Officer within the Chief Administrative Office, you will oversee all aspects of financial planning, analysis, and business management for GSS.
You will report to the Chief Administrative Office (CAO) CFO, supporting the Head of GSS and serving as a strategic partner to the GSS Leadership Team.
In this role, you will drive key initiatives around data structuring and advanced supply chain analytics, act as a trusted advisor to business leaders, and partner with function leads to manage and execute complex projects and operational assignments.
This role requires excellent written and verbal presentation skills as you will be responsible for synthesizing complex plans and messages to senior leadership across the firm.
This is a fast paced role, requiring flexibility and comfort with frequent shifts in priorities.
Job Responsibilities:
* Partner with the Head of GSS and the GSS Leadership team to drive and execute strategic priorities across Third Party Risk Management, Strategic Sourcing, and Accounts Payable.
Serve as a transformation leader, driving process reengineering, digital enablement, and a culture of continuous improvement within GSS
* Act as a trusted advisor to business leaders, synthesizing and presenting complex financial and operational information to key stakeholders, including the firm's CAO, Head of GSS, and functional leads
* Drive data structuring and capacity modeling initiatives, supporting the GSS organization with actionable insights on the firm's third-party expense base and strategic sourcing pipeline
* Develop insights, analytics, and operational metrics to improve decision making and business efficiency
* Create high quality presentations with a focus on clarity, data storytelling
* Manage annual budget and monthly forecast process for GSS expense base
* Provide regular reporting to LOB CFOs and senior management, offering transparency into allocations
* Champion advanced analytics, automation, and generative AI tools to drive process efficiencies, enhance controls, and improve reporting and decision-making
* Assist in prioritization, implementation, and measurement of key priorities, goals, and targets for the GSS business
* Lead and influence on behalf of the GSS function.
Partner with OCFO (P&A, Controllers), CAO and GSS leadership to drive both BAU and transformation efforts (includes forecasting, external reporting, tech prioritization and controls)
Required Qualifications, Capabilities, and Skills:
* 1...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:45
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Job Description
As a Lead Applied AI/ML Data Scientist within Asset & Wealth Management's, you will leverage deep technical expertise and inclusive leadership to shape AI strategy and deliver high-impact, production-grade solutions.
You'll partner across engineering, product, and business teams to architect, launch, and scale AI capabilities that drive client and employee value.
Job Responsibilities
* Provide technical leadership, mentoring, and coaching; foster an inclusive, growth-mindset culture.
* Architect and ship production multimodal LLM systems across text, image, speech, and video.
* Design and implement GenAI and agentic solutions to automate complex operational workflows.
* Own end-to-end delivery, including architecture, performance, reliability, monitoring, and continuous improvement.
* Bridge cutting-edge AI research with robust engineering practices to build production-ready solutions.
* Establish best practices for ML Ops (evaluation, observability, testing, governance) to ensure safe and responsible deployment.
* Collaborate with cross-functional stakeholders and senior leadership; influence direction with clear, data-driven narratives.
* Drive results with an entrepreneurial, outcomes-focused mindset in a fast-paced environment.
Required Qualifications, Capabilities, and Skills
* PhD or equivalent experience in Computer Science, Data Science, Mathematics, Statistics, or a related quantitative field.
* Strong background in NLP, Computer Vision, Knowledge Graphs, Reinforcement Learning, and/or multimodal LLMs; solid foundation in statistics, optimization, and ML theory.
* Advanced proficiency in designing, deploying, and operating production ML pipelines and services.
* Practical knowledge of agentic patterns and frameworks (e.g., LangChain, LangGraph, Auto-GPT) and their application in enterprise workflows.
* Expertise with modern ML/DL toolkits (e.g., TensorFlow, PyTorch) and supporting ecosystems.
* Exceptional communication and stakeholder engagement skills; ability to convey complex concepts and build trust at all levels.
Preferred Qualifications, Capabilities, and Skills
* Familiarity with AWS cloud services and building scalable AI solutions in cloud environments.
* Experience with advanced agentic workflow orchestration: multi-agent coordination, stateful task management, and integration with event-driven architectures.
* Hands-on experience with parameter-efficient fine-tuning (LoRA, QLoRA, IA3), model quantization (INT8, FP16, GPTQ), and quantization-aware training for LLMs at scale.
* Deep knowledge of distributed training strategies (data/model/pipeline parallelism), memory optimization, and inference acceleration for large-scale multimodal models.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:44
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As a Process Improvement Associate II in Business Banking Lending you will perform independent business reviews focusing on enhancing Customer experience by streamlining end to end process across various Operations areas and product leveraging modern technology and data platform, the review will also focus on process efficiencies and increased capacity.
You will use appropriate industry tools and techniques to perform reviews, as well as playing a key role in improving customer experience.
Job Responsibilities:
* Perform targeted productivity reviews from Business analysis, formulating recommendations to actual implementation in an efficient but effective manner using industry standard tools (Lean, Six Sigma, Agile)
* Partner with various internal groups to get buy-in, agree on plan of action, implement and track to ensure success of project implementations
* Engage stakeholders to constantly support productivity agenda to all teams in Operations & product; Act as productivity and efficiency voice for the process
* Co-ordinate project activities across different Product and Operations groups, technology teams and cross-functional groups such as compliance, controls operational risk and legal
* Monitor status of your projects, help mitigate all risk, escalate issues when necessary and manage stakeholder expectations
* Rollout the recommendations if necessary and ensure risk are mitigated
* Create synergies with the other teams and ensure goals are aligned with the overall business needs such as those of strategic programs
Required qualifications, capabilities, and skills:
* Detailed knowledge and experience in the following areas: primarily Financial Services Consulting and Business Process reengineering in the Operations and product space.
* Relevant process management experience analyzing as-is business processes, mapping process flows, analyzing and recommending improvements to processes and implementing them using various industry standard practices and tools
* Sound understanding of project management, quality methodologies and possesses high attention to detail to analyze inefficiencies in business processes to map detailed workflows; and draw upon diverse project experiences to apply to new situations
* Excellent time management and planning with the ability to coordinate multiple tasks simultaneously, independent, supportive and creative (well-versed with productivity analysis methods and tools such as Lean or Six Sigma)
* Strong influencing and communication skills with stakeholders, building strong partnership with various teams to help deliver results
* Project/ Change Management experience
Preferred qualifications capabilities and skills:
* Experience in Retail / Business Banking / Lending / process improvement / strategy in Operations and product space
* Detailed knowledge of Business Banking and / or Lending products
* Advanced proficiency in Micros...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:44
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking Digital Utilities team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Our Team is focused on making Customer Interaction data available for various business groups.
Our team works on integrating with data-producers to ingest, reconcile and deliver utility-grade capabilities for data access.
Our solutions are used to provide site-resilience and drive unique and novel Customer experiences.
We deliver mission critical applications that run into thousands of TPS and provide low-latency, always-available capability for millions of Customers.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Demonstrates knowledge of architecture and design across all systems
* Exhibits in multiple modern programming languages
* Utilizes in modern SDLC practices such as Test Driven Development, Continuous Integration, Continuous Delivery, Continuous Deployment
* Applies of industry-wide technology trends and best practices
* Possesses understanding of financial control and budget management
* Collaborates to work in large, collaborative teams to achieve organizational goals
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Advanced knowledge of application, data and infrastructure architecture disciplines
* Extensive core Java development experience with Spring or similar framework
* Expert understanding of data structures, algorithms & multi-threaded programming
* Experience working on high throughput mission critical high-performance platforms
* Ability to influen...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:43
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Sr Lead Software Engineer at JPMorganChase within the Consumer & Community Banking Digital Utilities team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Our Team is focused on making Customer interaction data available for various business groups Our team works on integrating with data-producers to ingest, reconcile and deliver utility-grade capabilities for data access.
Our solutions are used to provide site-resilience and drive unique and novel Customer experiences.
We deliver mission critical applications that run into thousands of TPS and provide low-latency, always-available capability for millions of Customers.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Demonstrates knowledge of architecture and design across all systems
* Exhibits in multiple modern programming languages
* Utilizes in modern SDLC practices such as Test Driven Development, Continuous Integration, Continuous Delivery, Continuous Deployment
* Applies of industry-wide technology trends and best practices
* Possesses understanding of financial control and budget management
* Collaborates to work in large, collaborative teams to achieve organizational goals
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Advanced knowledge of application, data and infrastructure architecture disciplines
* Extensive core Java development experience with Spring or similar framework
* Expert understanding of data structures, algorithms & multi-threaded programming
* Experience working on high throughput mission critical high-performance platforms utilizing kafka
* ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:42
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Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.
As a Tech Risk & Controls Director in Consumer and Community Banking, Engineering Tools and Productivity, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy.
Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards.
You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business.
Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices.
Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities
* Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks, driving strategic projects and initiatives to enhance the firm's technology risk management capabilities.
* Collaborate with engineering teams to identify and implement solutions that effectively address software development lifecycle (SDLC) control adherence and drive operational excellence.
* Identify and escalate emerging and upstream technology risks through execution of the firm's management framework tools, including risk event management, reporting, and action plan tracking.
* Provide expert counsel and technical guidance to stakeholders and team members regarding security obligations and control adherence best practices, facilitating acceptable outcomes.
* Establish and maintain strong relationships with internal and external stakeholders, including cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards.
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
* Manage reporting and governance of overall controls, policies, issue management, and measurements, providing insight to senior leaders into effectiveness of controls and informing governance work.
* Lead the end-to-end success of solutions from ideation to launch through collaboration with engineering, product, and infrastructure support teams.
* Communicate progress and risk posture to key stakeholders, providing executive-level updates and a comprehensive view of technology risk impacts.
* Drive innovative solutions and foster a culture of continuous improvement, learning, and experimentation within the team.
Required qualifi...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:42
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Cybersecurity Technology & Controls, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
* Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Preferred qualifications, capabilities, and skills
* CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:41
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The CX Insights & Experience team integrates customer intelligence, journey performance, and solution delivery to drive measurable improvements across the Card & Connected Commerce businesses.
We work across all P&L owners and functional partners to create a unified view of customer friction, competitive positioning, and experience health.
We identify, quantify, and resolve customer pain points while guiding the organization toward a future-state CX vision based on competitive insights and data-driven strategy.
As an Associate in Strategic Initiatives and Solutions, you will support the execution of customer experience (CX) strategies for the Card & Connected Commerce businesses.
You will collaborate on cross-functional projects that address customer pain points, improve journey performance, and deliver innovative solutions aligned with our CX vision.
Key Responsibilities
* Support the integration of CX principles into strategy development, roadmap planning, and execution.
* Apply a product owner mindset to help translate customer insights into actionable solutions.
* Contribute to special projects that address business challenges and evolving customer needs.
* Develop knowledge of the card business and financial services to inform decision-making.
* Use analytics tools to gather and synthesize customer insights, including AI-driven tools and journey analytics.
* Assist in monitoring and reporting on the effectiveness of CX initiatives, using data to refine strategies.
* Collaborate with cross-functional teams to ensure efficient delivery of solutions.
* Communicate findings and recommendations clearly to stakeholders.
* Adapt to ambiguous environments and demonstrate a willingness to learn new areas.
Qualifications
* Bachelor's degree required.
* Minimum 5 years of experience in customer experience, strategy, analytics, or related fields within financial services, card business, or data-driven industries.
* Experience supporting cross-functional projects and working in collaborative environments.
* Proficiency in analytics, including experience with AI-driven tools, sentiment analysis, or journey analytics.
* Strong problem-solving and organizational skills.
* Excellent communication and stakeholder engagement abilities.
* Ability to learn quickly and adapt to changing priorities.
* Experience with journey mapping, customer intelligence, or solution delivery is a plus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined bas...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:41
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Description
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.
Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
* Applies technical expertise and problem-solving methodologies to projects of moderate scope
* Drives a workstream or project consisting of one or more infrastructure engineering technologies
* Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
* Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
* Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
Required qualifications, capabilities, and skills
* Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
* Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience
* Very good understanding in multiple network infrastructure technologies and protocols including Global and Local load balancing, DNS, network routing, switching, WAN, firewalls and proxies.
* Deep expertise in atleast 1 area in Networking - Routing & Switching, Proxy, Web Application Firewall, Firewall, Load-balancing etc.
* Experienced and knowledge in the following key areas - Network Architecture & Engineering (planning, provision), Design (compliance, security), Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (program management, network management) and Infrastructure life-cycle management and refresh.
* Good knowledge and understanding of Zero-Trust, Micro-segmentation, SASE architectures & Content Delivery Network (CDN)
* Experience in handling audit preparation (internal & external regulatory)
* Thorough understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices.
* Demonstrated ability to conceptualize, launch, and deliver multiple IT projects on time and within budget.
* Ability to collaborate with different teams and roles to achieve common goals.
* Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms.
Preferred qualifications, capabilities, and skills
* Knowledge of public cloud infrastructure (e.g.
AWS) and cloud technologies
* Understanding of DevOps princi...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:40
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Join a dynamic team where your analytical expertise powers innovative solutions for Consumer Deposit products.
As part of our Data & Analytics group, you'll help shape the future of retail banking through data-driven insights.
We offer significant opportunities for career growth, learning, and mobility.
Collaborate with talented professionals and leverage cutting-edge technology to make a real impact.
Be at the forefront of transforming customer and business outcomes at Chase.
As a Senior Associate in the Consumer Deposit Product Analytics team within Data & Analytics, you provide critical analytical support for checking, savings, debit, and time deposit products.
You work closely with product leaders and peers to deliver actionable insights and solutions to business challenges.
Your work blends strategy, business control analysis, and performance metric reporting, supporting end-to-end product ownership.
You help drive the team's mission to deliver timely, relevant, and compliant reporting.
Your contributions directly influence both customer experience and business success.
You will be part of a collaborative environment that values innovation and continuous improvement.
The Deposit Product Analytics team partners with cross-functional groups to address complex business needs and identify growth opportunities.
You'll take ownership of reporting processes, automate workflows, and maintain documentation for clarity and compliance.
Your role supports a diverse user base and ensures the production reporting environment runs smoothly.
This is an opportunity to build strong relationships and develop your skills in a fast-paced setting.
Job Responsibilities
* Engage with stakeholders to understand business requirements and deliver effective, data-driven solutions.
* Develop reporting using analytical tools such as Snowflake, SAS, Alteryx and Python, owning the reporting process from design to deployment.
* Perform data discovery work, querying and analyzing data from varying sources.
* Test report logic and output to ensure that the results are accurate and satisfies the business requirement.
* Document report and test results to comply with established controls and regulatory standards for analytics and reporting activities.
* Automate reporting workflows and maintain code using GitHub for version control and collaboration.
* Maintain and support the team's production reporting environment by responding to stakeholder inquiries, resolving issues, and implementing process improvements
Required Qualifications, Capabilities, and Skills
* 3+ years in data analytics role using SQL.
* Bachelor's degree in a quantitative or related field.
* Strong understanding of SQL and an ability identify data quality issues.
* Advanced skills in database tools such as SAS (or SQL processing), Python, Snowflake, Alteryx.
* Advanced skills in Excel, including creating Pivot tables, array formulas, and visua...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-21 09:41:39
