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At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Fraud Specialist's work is creative, exciting, and different every day.
As a Credit Card Specialist I in Fraud, you will receive approximately 80 - 100 inbound calls a day specifically regarding fraud on customer accounts.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job Responsibilities:
* Work in a call center environment that requires 100% phone-based customer interaction
* Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicate with customers in a metrics-driven environment
* Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Take ownership of each customer interaction while treating them with respect and responding with empathy
* Work both independently and in a team environment
* Abide by all applicable regulatory and departmental practices and procedures
Required Qualifications, Capabilities, and Skills:
* Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred Qualifications, Capabilities, and Skills:
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Call Center, Banking or Finance industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achieve...
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Type: Permanent Location: Elgin, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-31 09:09:05
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We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Private Banker, you are responsible for advising families on building, preserving and managing their wealth.
You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition.
You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals.
Job Responsibilities
* Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience
* Generate business results and acquire new assets, both from existing client base and new client acquisition
* Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs
* Partner with internal specialists to provide interdisciplinary expertise to clients when needed
* Connect your clients across all lines of business of J.P.
Morgan Chase & Co.
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required qualifications, capabilities and skills
* Six plus years of work experience in Private Banking or Financial Services
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Proven sales success and strong business acumen
* Strong community presence with an established network
* Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts
* Focuses on the client experience and works tirelessly on the client's behalf
Preferred qualifications, capabilities and skills
* Proactive, takes initiative, and uses critical thinking to solve problems
* Dynamic and credible professional who communicates with clarity and has exceptional presentation skills
* Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business
* Experience with and in-depth knowledge of the equity and fixed incom...
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Type: Permanent Location: Greenwich, US-CT
Salary / Rate: Not Specified
Posted: 2024-08-31 09:09:01
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Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies.
Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S.
School of Pharmacy
* 2+ years related retail experience or equivalent combination of education and experience
* Minimum 21 years of age
* License must be in good standing
* Proven leadership skills
* Ability to read and interpret prescriptions and documents
* Ability to write routine reports and correspondence
* Commitment to providing excellent customer service
* Ability to preserve confidentiality of information
* Ability and willingness to continue education as necessary
* Participation in clinical programs following company sponsored training
Desired
* Relevant Pharmacy Board Certification(s)
* Equivalent combination of education and experience in business management
* Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
* Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
* Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
* Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
* Comply with all corporate mandated controlled substance operating procedures
* Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
* Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
* Maintain all pharmacy records required by state and federal laws and company policies
* Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
* Perform effective detailing visiting local physicians and other community targets
* Promote, implement, and participate in public health initiatives and disease state management services
* Travel i...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:59
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Organization Description
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We're proud to lead the U.S.
in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Employer Description
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Card Financial Transaction team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:57
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CAO Strategy & Process Improvement (S&PI) is the firm's in-house advisory team committed to delivering high-impact strategic solutions which address JPMC's most urgent needs.
As a CAO Strategy & Process Improvement (S&PI) Associate within the firm's in-house advisory team, you will be committed to delivering strategic solutions that address JPMC's most pressing needs.
Your key objectives will include making crucial business decisions that strengthen operating models, create a greater impact on employees or clients, and improve the bottom line in collaboration with senior leaders from various lines of business (e.g., banking) and corporate functions (e.g., Operations).
You will also frequently focus on resolving complex business issues that have a broad impact across the firm, such as Return to Office and Hybrid Work.
S&PI follows a hypothesis-driven, empirical approach to problem solving, a similar approach adopted by Big 4 consulting firms (e.g., McKinsey, BCG).
Project teams are also structured similarly to the consulting industry; for example, small 2-4 person teams dedicated to a project for 4 to 16 weeks, depending on complexity and scope.
Projects begin by establishing a strong factbase and understanding of the problem (a key trademark of S&PI), followed by working closely with businesses on both short-term and long-term solutions.
Job Responsibilities:
* "Own" execution of clearly defined, well-scoped components within a workstream, which could span process improvement, organizational change, and / or functional strategy efforts
* Develop project-specific content / domain knowledge quickly and actively participate in team problem-solving sessions
* Gather, model, and analyze data to test hypotheses, identifying trends and key insights
* Produce presentation materials to summarize findings / recommendations and take part in syndication efforts
* Prepare and listen well; interject and participate in client interviews to gather baseline information and can work with client team members to clarify / execute any follow-up requests
* Work closely with stakeholders to develop and refine recommended solutions to address issues
* Establish excellent relationships with internal clients and colleagues
* Manage own deadlines / timeframes, proactively escalating issues as needed
* Receptively be open to coaching and feedback; active / ongoing feedback via apprenticeship model
* Team player, working well with project VP and other analysts / associates in completing workstream components
Required qualifications, capabilities, and skills:
* 1+ year consulting experience with a top-tier management consulting firm or an internal consulting / corporate strategy team
* Strong problem-solving skills with ability to identify issues, as well as skill in gathering, analyzing, and synthesizing data from multiple sources using Excel to support hypotheses
* Ability to manage key elements of a wo...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:56
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Technology , you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Global Finance Technology is a part of the Corporate Technology organization responsible for delivering and supporting an industry-leading technology solutions supporting the Office of the CFO and part of Global Technology.
The Chief of Staff and Strategy Team manages the day-to-day business operations and strategic programs needed to shape the foundational structure that enables Global Finance Technology to deliver world class products.
In this role, you will be partnering with our Leadership team, Product Owners and Technologists around the world to create and manage best in class strategic programs.
These programs and workstreams will be focused on executive communications, data driven organizational decision making, perfecting processes and tooling, steering senior level governance programs, and supporting diverse cultural initiatives.
Job responsibilities
* Chief-of-Staff responsibilities for the Management Tools Product Line, inclusive of managing day to day operational strategies and optimizing existing team processes
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Program manage critical strategic initiatives identified by the Global Finance leadership...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:55
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At JPMorgan, we are not looking for job seekers.
We seek change makers who want to make an impact.
As a Analytics Solutions Senior Associate, yo will plans, directs, manages and implements end to end solutions for data infrastructure, data products, or analytics output.
This role ensures alignment of the work product to business outcomes and pulls in resources from supporting groups as necessary.
This high-profile role will play a key part in several high visibility projects across the firm.
Job Responsibilities:
* Develop end to end plans for the execution of projects or analysis.
* Manage the activities of support groups, including technology, operations, legal, and others.
* Ensure quality of analyses and documentation.
* Use independent thought and judgement in making recommendations.
* Define, monitor, and report key managements metrics around the health of programs.
* Manage a complex analytics book of work, leveraging rigorous project management discipline.
* Partner with senior leaders in advancing the analytics agenda, focused on insights and data story telling.
* Define, design, and drive high priority strategic initiatives with senior level visibility.
* Develop a deep understanding of systems and processes to extract data driven insights while identifying opportunities for engineering enhancements.
* Develop strong partnerships with Tech, application owners and data management teams to align on a roadmap for continual improvement
Required qualifications capabilities and skills
* 5+ years of total experience within Analytics, GIS, Operations Research and/or Management Consulting roles with a focus on Financial Services.
* Strong quantitative and geospatial reporting skills.
* Knowledge of GIS tools and best practices.
* Excellent communication and stakeholder partnership ability.
* Competent in the use of data to solve complex business problems, with hands-on expertise in the use of toolsets such as: Alteryx, Tableau, Python, R, SQL.
* Experience in Big Data/ Cloud platforms and technologies (AWS, Hadoop, Hive, Pig, Spark, etc.)
* Consulting orientation ability to influence both internal & external business partners.
* Very strong analytical skills as well as a strong commercial orientation and the proven ability to use analytics to drive commercial results.
* Experience in product development is desirable.
* Strong client engagement skills.
* Excellent written/verbal communication and presentation skills - the ability to convey complex information simply and clearly to senior business leaders.
Preferred qualifications, capabilities and skills -
* BA / BS in a quantitative field; advanced study a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and governmen...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:51
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Join our dynamic team as an Auto Underwriter II (Subaru Motors Finance) in our Auto Finance team where you can work from the comfort of your home.
As a Underwriter III, you will review policy and/or pricing exceptions and assist in daily operations.
You'll structure decisions to maximize profit and enhance relationships.
You'll also decision automobile applications submitted by our clients, placing an emphasis on response time, quantity of applications processed, and quality of applications approved.
You'll meet or exceed agreed upon targets for return on equity, volume, conversion ratios, and other business metrics.
You'll also initiate sales calls via telephone, and where appropriate, prepare written follow-up.
Additionally, you'll provide prompt, accurate responses to all internal and external customer inquiries.
Job responsibilities
* Review credit applications and render the appropriate credit decision within credit policy requirements and in compliance with all regulations
* Review policy and/or pricing exceptions and assist in daily operations
* Structure decisions to maximize profit and enhance relationships
* Review and approve automobile applications submitted by our clients, placing an emphasis on response time, quantity of applications processed, and quality of applications approved
* Meet or exceed agreed upon targets for return on equity, volume, conversion ratios, and other business metrics
* Initiate sales calls via telephone, and where appropriate, prepare written follow-up
* Provide prompt, accurate responses to all internal and external customer inquiries
Required qualifications, capabilities and skills
* Credit/Auto Finance experience
* Experience reviewing credit bureau reports
* Highly skilled in credit decision making, solid understanding of consumer credit and applicable federal and state regulations relative to consumer lending
* Comprehensive knowledge of indirect loan and lease programs, bank products, and services
* PC literate with a good working knowledge of common application software
* Expert knowledge of credit philosophy and policies, loan documentation, and related legal issues.
* Thorough knowledge of the Bank's policies and procedures, as well as its products and their inherent risks.
* Superior analytical skills supported by excellent written and verbal communication skills.
* Results-oriented with a high level of personal initiative and proven leadership ability
* Demonstrated judgment and ability to act decisively
Preferred qualifications, capabilities and skills
* Sales experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofi...
....Read more...
Type: Permanent Location: Apple Valley, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:49
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Affluent Card Analytics team is part of Card D&A which provides cutting edge analytical solutions and works closely with Card Product Leadership.
The team utilizes Data Science, Machine Learning and Visualization capabilities to generate insights and work closely with the business to drive innovation and business impact.
As a Lead Data Scientist you will be a part of the Sapphire Products team, working closely with Product Owners to deliver key insights in terms of descriptive, diagnostic, predictive, and prescriptive analytics.
You will strive to build consensus with Product Owners on if, where, when, how, and whom to promote customer engagement by defining metrics, sourcing data, developing queries, and creating reports
Job responsibilities
* Create data points using best practices to ensure high data quality and reduced redundancy
* Rationalize complex norm4567alized data sets allowing for ease of cross org consumption
* Translate data into meaningful insights and present a compelling story to stakeholders for decision making
* Bring in experience in the production, optimization and automation of recurrent reports
* Analyze travel-related data to understand customer behavior and trends across different channels.
* Monitor and assess the impact of guardrails on customer journeys to ensure a seamless booking experience.
* Identify key entry points in the customer journey and optimize them for improved conversion rates.
* Design and conduct experiments to measure the effectiveness of new features or changes in the travel booking flow.
* Collaborate with Product team, other Data & Analytics teams, and Channels team, to gain insights into customer behavior and preferences from an end-to-end experience.
* Develop and maintain Adobe Analytics dashboards to track key metrics and performance indicators.
* Utilize heatmaps and other visualization tools to identify areas of improvement in the user experience.
Required qualifications, capabilities and skills
* Bachelors with 8+ years of analytics experience
* Strong Adobe Analytics knowledge and degree in quantitative or related field
* Being able to demonstrate initiative, completing projects/tasks independently is highly desire
* Experience with visualization techniques for data analysis and presentation
* Intermediate knowledge of SQL, Alteryx and Tableau
* Experience with Hadoop, Teradata, Oracle and SQL DBs
* Adept at explaining and converting complex concepts into digestible information to be consumed by audiences of varying levels of expertise
* Intellectually curious and eager to learn new things with an eye for innovation
* Being able to demonstrate initiative, completing projects/tasks independently is highly desire
* Highly organized and able to prioritize multiple tasks
* Good written and oral communication skills
* Operational business knowledge of processes, data, controls...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:47
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Chase Insights is responsible for the critical role of identifying and defining marketing opportunities from a consumer lens through primary and secondary research.
The Insights team also will generate, evaluate & refine marketing actions; monitor brand performance and improve understanding of the consumer's changing needs.
We interact across many teams and lines of business, with high visibility among internal stakeholders, marketing, product, finance, strategy and sales teams.
As a Market Research Senior Associate within our Insights Center of Excellence, you will contribute a deep subject matter expertise within a particular research area and a broad skillset spanning a range of research methodologies.
You will be responsible for scoping and crafting research strategy, designing and conducting research, and delivering actionable insights for a variety of projects.
You will work closely with product and marketing partners and senior business executives in a fast-paced, dynamic, and ever-evolving environment.
Job Responsibilities
* Quickly understand the goals and needs of project stakeholders, while centering on the goals and needs of the end-users
* Select and manage research vendors to deliver research on time and on budget
* Manage multiple projects and workstreams concurrently
* Synthesize research findings and create relevant, revealing, and inspiring reporting
* Prepare presentation materials for senior management
* Deliver recommendations with confidence and consideration for diverse stakeholders
* Champion the voice of the customer within the business and across functions
* Play an active role, contribute to strategy discussions
* Escalate project issues and risks appropriately, and drives them to resolution by proactively identifying potential obstacles and solutions
* Identify and document best practices, and drives implementation
Required qualifications, capabilities, and skills:
* 5 years of experience in market/consumer research
* Independent and self-motivated, able to create structure and direction out of ambiguity
* Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives
* Communication, interpersonal, and project management skills
* Analytical and conceptual thinking; ability to understand systems and processes
* BA/BS degree required
Preferred qualifications, capabilities, and skills:
* Master's degree in Marketing Research or related field
* Experience with Financial Services
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all the...
....Read more...
Type: Permanent Location: Wilmington, US-MA
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:44
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Corporate & Investment Bank's Payments Technology team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Experience leading teams of technologists
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
* Experience with hiring, developing, and recognizing talent
* Proven expertise in payment technologies, legacy systems, and modern financial platforms.
Familiarity with industry standards and emerging trends in payment systems is essential.
* Demonstrated ability to lead large, cross-functional teams and manage complex projects with multiple stakeholders.
* In-depth knowledge of the services industry and their IT systems
* Practical cloud native experience
* Demonstrated ability in program management
Preferred qualifications, capabilities, and skills
* Experience working at code level
* Background in payment systems, technology migration
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial tran...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:43
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Are you a natural team player with influencing capability? Do you do what's right for colleagues and clients and inspire others to do the same? Join our dynamic team and make a meaningful impact by creating a great client experience that cultivates long-lasting relationships.
As an Account Supervisor on the Commercial Banking (CB) Funds Transfers team, you will resolve client funds transfer requests in the United States and across the globe submitted by partner Client Service Associates and other colleagues from within the Commercial Banking market.
You will report to an Account Manager who is part of the Specialized Services organization within Middle Office.
Job responsibilities
* Track case progress and interact with colleagues to ensure client requests are resolved timely and accurately
* Review funds transfer requests to ensure the highest level of client satisfaction
* Validate transactions are executed in accordance with the documented process
* Use Microsoft Office Suite, SharePoint and multiple internal payment systems
* Organize your book of work to ensure timely and helpful responses are required
* Collaborate in a fast-paced team environment
* Utilize effective written and verbal communication skills to articulate the most appropriate solution
* Improve client and colleague experience by providing feedback in an effort to streamline the process and improve client experience
* Participate in periodic team activities to better understand the big picture
Required qualifications, skills and capabilities
* Minimum 3 years operations experience, preferably 2 years in the banking industry
* Strong Verbal and written communication skills
* Relentless and versatile learner with an aptitude for understanding new industry, company, product or technical knowledge
* Ability to work independently or with a team knowing when to escalate complex and unusual circumstances
* High School diploma/GED required
Preferred qualifications, skills and capabilities
* Bachelors degree and/or 3+ years of relative work experience
Work schedule
* Work hours will be Monday - Friday from 8:30 - 5:30 and may vary or require additional time based on business need.
You must be willing to work schedules during our operating hours, which may including evenings and weekends
* This position requires that you attend training as scheduled
* You will be required to attend training onsite, regardless of your work location.
Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both)
* CB Funds Transfers team operates on a rotation schedule, working M/T/R in-office and W/F may be worked at your home office
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
* Become a part of our many Business Resource Groups, ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:40
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:40
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Product Experience and Design (PXT) Investments is a newly created team within the larger PXT Finance organization.
The goal of the PXT Investments team is prioritizing several billion dollars of annual technology spend across the entirety of JPMorgan Chase's Consumer and Community Banking division (CCB).
Consumer and Community Banking features several product portfolios spanning both line of business and functional areas (e.g., Auto Lending, Operations, Credit Card).
The PXT Investments team seeks to identify the correct balance of technology projects while also identifying opportunities to shift investment dollars across the product portfolios.
As an Investment Planning Manager - Vice President, you will focus on institutionalizing the planning and prioritization process for Chase PXT.
This includes the strategic design of quarterly planning, change management of investments and strategic tooling for planning in the future.
You will also provide analytical insight into ways to improve the investment process overall.
Job Responsibilities
* Helps manages the Planning and Prioritization for the Chase PXT agenda across all level of the organization
* Supports the orchestration of quarterly planning process for 2025 and beyond - including cadences, templates, calendaring, summaries of output, office hours, etc.
* Collaborates with executive (HoPs/HoTs) to understand and shape PXTs strategy and mission
* Assess the operational and strategic performance by frequent assessment of a common value dashboard (including NPV, ROI, CX, RTE performance)
* Co-Chairs the Investment Review Forum cadence, enabling the Senior Leaders to engage on PXT planning and prioritization
* Creates and owns reports on insights regarding execution of PXT investment planning & Prioritization
* Provides support and insight into significant changes (e.g.
new investment opportunities given merger acquisition)
* Acts as key stakeholder across areas impacting the Planning and Prioritization e.g.
product operations, performance excellence, etc.
Required qualifications, capabilities, and skills
* 6 years professional experience in a technical field (e.g., finance, product, economics)
* Demonstrable strategic thinking abilities with problem-solving aptitude
* Expert in stakeholder management; reporting complex initiatives and briefing executives
* Experience with tracking and reporting value based outputs
* Advance expertise in Microsoft suite and specifically, PowerPoint, Excel
* Excellent written, oral, and visual communications skills and a comfort interacting with senior leaders
* Ability to deliver iterative progress quickly
Preferred qualifications, capabilities and skills
* Experience with cross-product initiatives in complex / matrixed environments
* Understanding of Agility standards and best practices
* Prior experience as a product manager, program manager, or experience working ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:38
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Product Experience and Design (PXT) Investments is a newly created team within the larger PXT Finance organization.
The goal of the PXT Investments team is prioritizing several billion dollars of annual technology spend across the entirety of JPMorgan Chase's Consumer and Community Banking division (CCB).
Consumer and Community Banking features several product portfolios spanning both line of business and functional areas (e.g., Auto Lending, Operations, Credit Card).
The PXT Investments team seeks to identify the correct balance of technology projects while also identifying opportunities to shift investment dollars across the product portfolios.
As an Investment Planning - Sr.
Associate, you will focus on supporting the institutionalization of the planning and prioritization process for Chase PXT.
This includes the strategic design of quarterly planning, change management of investments and strategic tooling for planning in the future.
You will also provide analytical insight into ways to improve the investment process overall.
Job Responsibilities
* Support VP staff to execute the Planning and Prioritization for the Chase PXT agenda across all level of the organization including the quarterly planning process for 2025 and beyond
* Help assess the operational and strategic performance by frequent assessment of a common value dashboard (including NPV, ROI, CX, RTE performance)
* Anticipate and prepare materials for an Investment Review Forum, which enable the Senior Leaders to engage on PXT planning and prioritization
* Creates and owns reports on insights regarding execution of PXT investment planning & prioritization
Required qualifications, capabilities, and skills
* 4 years professional experience in a technical field (e.g., finance, product, economics)
* Demonstrable strategic thinking abilities with problem-solving aptitude
* Experience with tracking and reporting value based outputs
* Advance expertise in Microsoft suite and specifically, PowerPoint, Excel
* Excellent written, oral, and visual communications skills and a comfort interacting with senior leaders
* Ability to deliver iterative progress quickly
Preferred qualifications, capabilities and skills
* Prior experience as a product manager, program manager, or experience working in planning role
#LI-Hybrid
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:37
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JOB DESCRIPTION
Chubb is seeking a Senior Claim Specialist for our Medical Risk LTC team.
The Medical Risk Team provides claim handling with regard to skilled nursing and other skilled healthcare facilities nationwide.
This is an individual contributor role responsible for all aspects of claim handling including investigation, coverage determination, reserving, negotiation and settlement or trial strategies.
This position will require some travel, as well as coordination among both internal and external business partners.
You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.
The Senior Claim Specialist will report to the AVP of Medical Risk Claims.
This is a hybrid opportunity, 3 days in the office and 2 remote.
Position Responsibilities:
* Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of Medical Risk claims.
* Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
* Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
* Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
* Directs and closely monitors assignments to experts and defense counsel.
* Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
* Sets reserves within authority or makes claim recommendations concerning reserve changes.
* Interacts with business partners, insureds and directly with claimants and counsel.
* Travels to conferences, mediations, and trials as necessary.
QUALIFICATIONS
* Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, ass...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:32
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JOB DESCRIPTION
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team.
In this role you will manage auto and general liability claims, both litigated and non-litigated, under both primary and excess policies.
This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies.
This position will require some travel, as well as coordinating with and servicing both internal and external business partners.
You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.
Responsibilities
* Manage an inventory of claims involving moderate severity exposures and coverage issues.
* Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
* Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
* Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
* Demonstrate and implement effective defense, resolution and claim strategies.
* Provide superior customer service to insureds, agents, and internal business partners.
* Adhere to Best Practices Guidelines.
* Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
* Travels to conferences, mediations, and trials as necessary.
QUALIFICATIONS
* Seven
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:30
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JOB DESCRIPTION
This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team.
In this role you will manage complex auto and general liability claims, both litigated and non-litigated, under both primary and excess policies.
This role requires an individual to be accountable for the handling and disposition of significant exposure claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies.
This position will require some travel, as well as coordinating with and servicing both internal and external business partners.
You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.
Responsibilities
* Manage an inventory of claims involving significant severity exposures and coverage issues.
* Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
* Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
* Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
* Demonstrate and implement effective defense, resolution and claim strategies.
* Direct and closely monitor assignments to experts and defense counsel subject to established guidelines.
* Provide superior customer service to insureds, agents, and internal business partners.
* Adhere to Best Practices Guidelines.
* Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
* Travels to conferences, mediations, and trials as necessary.
QUALIFICATIONS
* Ten
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote...
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Type: Permanent Location: Chesapeake, US-VA
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:29
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JOB DESCRIPTION
Chubb is the world's largest publicly traded property and casualty insurer.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
KEY OBJECTIVES:
* Responsible for the underwriting of Corporate Accident and Sickness (CA&S) accounts with a focus on multinational clients
* Will play a critical role in leading Multinational Underwriting team to ensure profitable growth and operational efficiency goals are met within CA&S underwriting standards.
OPPORTUNITY TO MAKE AN IMPACT:
* Position will liaise with producers and internal partners to underwrite, service and develop new and renewal business.
Many clients and producers will be some of the largest and most critical Chubb accounts requiring cutting edge solutions and the highest level of service.
* Will also innovate and drive initiatives that sustain the future profitable growth of the business
* Chubb is looking for an individual who is excited about growing their career in an entrepreneurial, fast paced environment.
The position's scope includes the opportunity to grow in leadership based on the results and effectiveness of the employee
MAJOR DUTIES AND RESPONSIBILITIES:
* Underwrite new and renewal Corporate accident and health business with focus on Business Travel Accident, Out of Country Medical and Group Personal Accident products
* Engage with Regional Offices to provide subject matter expertise and guidance on new business targeting, including Broker support and escalation.
* Maintain performance and process standards including underwriting authority and audit requirements as well as customer service standards
* Maintain underwriting information in relevant management information systems.
* Coordinate compliance issues and review of marketing materials and brochures with Compliance and Marketing departments
* Work in partnership with the producer, client, Chubb Global Services, and the Chubb Global Network to ensure that local programs are implemented and operate consistently with the highest Chubb and client expectations.
* Work as a partner with Multinational Management and Business Development to generate new business revenues by developing prospects, visiting producers, participating in sales and renewal presentations.
* Partner with Multinational Management to foster a constructive working relationship with all internal partners (regional operations, compliance, marketing, policy issuance, sales, and claims) through day-to-day interactions
* Collaborate with Multinational Management to monitor and manag...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:28
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JOB DESCRIPTION
Combined Insurance, is seeking an Actuarial Student or Analyst to join our fast-paced, high energy, growing company.
We are proud of our tradition of success in the insurance industry of over 100 years.
Come join our team of hard-working, talented professionals!
JOB SUMMARY: Assist in all aspects of pricing life and A&H insurance business including competitive analysis, experience analysis, assumption setting, and state filings.
Uses necessary software (e.g.
Excel, Word, PowerPoint, SQL, GGY Axis).
RESPONSIBILITIES: Performs fundamental actuarial tasks for life and A&H insurance product pricing, assumption setting, experience analysis, reserving, modelling, and state filings.
SKILLS/EXPERIENCE:
* Minimum 2 years insurance industry experience, preferably in group life and/or A&H
* Passed 2+ exams, actively pursuing Actuarial designation (ASA or FSA)
COMPETENCIES:
* Strong math aptitude and business sense
* Detail oriented and highly organized
* Effective written and oral communication skills
* Strong analytical skills
* Ability to work independently as well as in a team environment
* Reliability to achieve quality, accuracy, and timelines of work products
EDUCATION: Bachelor's Degree in Mathematics, Economics, Statistics, Actuarial Science, or other related degrees
ABOUT US
OUR BENEFITS
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals.
More details can be found here.
Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work.
Below are several of the many benefits we offer our employees:
* Health insurance
* Dental insurance
* Tuition reimbursement
* A company-match 401(k) plan
* Disability insurance
* Life insurance
* Employee referral bonuses
ABOUT COMBINED INSURANCE
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America.
Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business.
We are committed to making the world of supplemental insurance easy to access and understand.
The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M.
Best.
We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list.
We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
ABOUT CHUBB
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplem...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:27
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JOB DESCRIPTION
This people-leader position will be responsible for the management, staff development and technical claim results for a team within the Guaranteed Cost TPA Oversight Group.
The individual will be responsible for delivering excellent financial and service results as well as a high-quality product involving commercial bodily injury, property damage and personal injury claims on primary and excess policies.
The position will also be responsible for developing staff, succession planning, and executing strategies to achieve goals and objectives.
The ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).
This is a hybrid opportunity, 3 days in the office and 2 days remotely.
Responsibilities:
The desired candidate is service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills.
Candidate must be able to make timely and appropriate decisions.
Experience in performance management, training, staff development, and succession planning is a strong plus.
Oversight of coverage determinations, and complex high exposure bodily injury and property damage claims ensuring consistent handling across all Chubb entities.
This position will:
* Ensure high level of technical claim handling from professional claims staff.
* Interact with business management and direct leadership responsible for Real Estate & Hospitality, Astrus, and Public Entity underwriting to communicate claim trends which impact the business.
* Ensure the claims team operational activities meet with and integrate with organizational requirements for quality management, internal and external audits, compliance and privacy policies and procedures.
* Guide staff with the handling of TPA Oversight primary claims, ensuring appropriate internal stakeholder coordination and execution.
* Analyze and provide appropriate direction on coverage and communicate coverage positions to key parties.
* Provide outstanding customer service and work with the insured, broker and TPA (when applicable) in the adjustment of claims.
* Set reserves within authority and make claim recommendations to senior management.
* Establish and maintain strong customer relations.
* Participate in regular and meaningful discussions with internal and external business partners.
QUALIFICATIONS
Who
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting e...
....Read more...
Type: Permanent Location: Chatsworth, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:27
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JOB DESCRIPTION
This role can sit in or around the Seattle, WA area.
We are currently seeking candidates for a Property & Casualty Risk Engineer (PCRE) with experience in the insurance, loss control, and/or safety industry.
This person will be supporting our Seattle, WA underwriting operations.
The PCRE professional operates within the Risk Engineering Department and is considered an integral component of the value-added services that we provide for our commercial insurance policy holders.
The position will report to the Pacific Region Risk Engineering Branch Manager and directly support our Seattle territory, along with periodic travel outside the state.
Occasional travel is sometimes required throughout the region as business needs warrant.
The position requires overnight travel approximately 2-3 nights per month.
Outside of local and regional client engagement travel, this is a "work from home" position.
Description:
The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (employee safety, fleet, facility maintenance, business continuation, product safety, etc.); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk engineering services to meet client needs and/or improve the accounts loss history (i.e.
business continuation planning, employee safety training, safety committee support, product safety review and evaluate building fire protection systems).
On-site visits with existing and prospective customers will be conducted and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth.
Day to day activities will include scheduling client visits, processing client correspondence and inquiries, report completion and recommendation follow-up and coordination with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:26
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JOB DESCRIPTION
Chubb Group is the world's largest publicly traded property and casualty insurer.
With operations in 54 countries, Chubb Group provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Role Overview: The Auto Total Loss Director - will report to the Vice President - North American Auto Claims and will assist in providing technical guidance and direction on the handling and resolution of all first and third party personal and commercial total loss claims.
This role will support the development and implementation of the auto claims strategy, ensure adherence to performance standards, industry best practices, and build strong relationships with key stakeholders.
The Director will collaborate closely with the Vice President and other stakeholders to achieve departmental goals, strong technical expertise, drive operational efficiency, and deliver exceptional claims servicing.
Chubb Group is currently seeking an Auto Total Loss Director.
As an Auto Total Loss Director, you will be responsible for:
* Overseeing a team of experts in handling auto total loss claims, with a mix of leaders and individual contributors reporting to this role.
* Reviewing and re-evaluating vehicle valuations prepared by independent appraisers and internal desk reviewers.
* Conducting monthly audits on the work of your team.
* Providing regular reports on team activities and performance.
* Ensuring that all valuations are completed in compliance with Chubb service standards, statutory regulations, and all Unfair Claim Practices Acts.
* Managing external vendors and claim programs within your territory.
* Addressing and resolving any problems or issues related to auto total loss claims handling.
* Assisting Chubb Claim Centers in resolving appraisal issues.
* Managing total loss salvage processes.
* Assisting in the resolution and management of auto-related catastrophes on a national scale.
* Assisting with staff training and education initiatives.
* Maintaining an I-CAR Platinum certification.
* Identifying and proactively addressing fraudulent claim activity.
* Ensuring your team is licensed in all required jurisdictions.
* Technical liaison for Claims, UW, Product and all other key stakeholders.
QUALIFICATIONS
Experience
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensi...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:25
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CONSTRUCTION SERVICES PRACTICE
Michael Baker International's Construction Services staff supports clients by acting as their trusted on-site agent through all phases of construction, from pre-design to close-out, by providing qualified construction managers, inspectors, constructability reviewers, schedulers, estimators and safety experts.
As new technologies evolve throughout the construction industry, innovative ideas are required to maintain and deliver successful construction projects.
DESCRIPTION
The Resident Engineer will work on facilities, highway, bridge, railroad and utility infrastructure construction projects primarily in Connecticut and possibly in Rhode Island and Massachusetts.
The Resident Engineer will be required to perform and/or oversee contract administration, construction management and inspection operations on-site.
RESPONSIBILITIES
* Perform and oversee all contract administration, construction management and inspection operations.
* Manage and mentor Michael Baker's, subconsultants' and third-party construction inspection project staff.
* Ensure that projects are constructed in accordance with approved construction documents and permits.
* Verify that construction projects achieve overall quality standards and scheduled completion deadlines.
* Assist and support client with construction project cost control, including evaluating change orders.
* Adhere to Michael Baker's and client's policies/procedures and maintain client satisfaction.
* Report to Michael Baker's Construction Services Lead.
* Coordinate with clients, stakeholders and contractors on various construction projects in New England.
PROFESSIONAL REQUIREMENTS
* Bachelor's Degree in Construction or Engineering.
* 10+ years of construction related experience on transportation infrastructure projects.
* Professional Engineer license in Connecticut.
* OSHA 10hr Certification or ability to obtain.
* Supervisory experience required.
* Knowledge of CTDOT construction policies and procedures.
* Excellent English language skills, written and verbal.
* Strong computer skills (Microsoft Office, Excel) etc.
* Basic knowledge of CPM scheduling techniques.
* Experience working within Amtrak & Metro-North railroads is preferred.
* CCM and/or NICET certifications is preferred.
BENEFITS
* Medical, dental, vision insurance
* 401k Retirement Plan
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* Life, AD&D, short-term, and long-term disability
* Professional and personal development
* Generous paid time off
COMPENSATION
The approximate compensation range for this position is $103,229 to $149,054.
This compensation range is a good faith estimate for the position at the time of posting.
Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.Michael Bake...
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Type: Permanent Location: Rocky Hill, US-CT
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:24
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JOB DESCRIPTION
Chubb is hiring an AVP, Financial Crimes Compliance Quality and Model Risk Mgmt Analyst!
We are seeking a highly skilled and experienced Mid-Senior Level Compliance Professional with expertise in model risk management for financial crimes software, specifically including sanctions filters.
The ideal candidate will have experience with model validations, testing & tuning, and/or DFS 504 reviews on a sanctions filter.
The successful candidate will be responsible for ensuring the efficacy and accuracy of our financial crimes compliance software, as well as other quality assurance tasks related to compliance.
This role operates on a 3+2 hybrid schedule (3 days in office, 2 days remote) in a Chubb office, though the preference is New York, NY/Jersey City, NJ/Philadelphia, PA/or Whitehouse Station, NJ.
Responsibilities:
* Develop and implement model risk management strategies and policies for financial crimes software within the compliance department.
* Conduct periodic assessments to identify any potential risks, issues, or deficiencies within the financial crimes software and its associated model.
* Collaborate with cross-functional teams, including IT, legal, risk, and compliance, to ensure compliance with relevant regulations and industry best practices.
* Design and execute testing plans to evaluate the effectiveness and accuracy of the financial crimes software, including the sanctions filters.
* Provide recommendations and solutions to enhance the performance and efficiency of the model, ensuring compliance with both internal policies and regulatory requirements.
* Develop and maintain up-to-date documentation of model risk assessments, controls, and other compliance-related activities.
* Stay informed about the latest trends, regulations, and best practices within the financial crimes compliance and model risk management fields.
* Assist in training and mentoring junior compliance professionals on model risk management practices.
* Testing and tuning filter.
* Build risk and control framework for broader testing.
* Testing controls and writing assurance reports.
* Development of automated controls.
Qualifications:
* Bachelor's degree in a relevant field such as finance, business, data science, etc.
* 3-8 years of experience in compliance, with a focus on financial crimes compliance and model risk management.
* Extensive knowledge and expertise in assessing and managing model risk within the financial crimes software, including experience with sanctions filters.
* Actimize or other financial crimes system experience is a plus
* Ability to write SQL or Python scripts and code to build automated controls
* Strong understanding of relevant regulations, such as Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC regulations, and other global sanctions requirements.
* Proven experience in developing and implementing model risk management ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-31 09:08:23