-
At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Collection Specialist's work is creative, exciting, and different every day.
As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced
Job responsibilities
* Works in a call center environment that requires 100% phone-based customer interaction
* Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicates with customers in a metrics-driven environment
* Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
* Works both independently and in a team environment
* Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
* Bilingual in English and Spanish required
Preferred qualifications, capabilities, and skills
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Collections, Sales, Retail or Customer Service industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, a...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:32
-
At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Collection Specialist's work is creative, exciting, and different every day.
As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced
Job responsibilities
* Works in a call center environment that requires 100% phone-based customer interaction
* Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicates with customers in a metrics-driven environment
* Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
* Works both independently and in a team environment
* Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
* Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Collections, Sales, Retail or Customer Service industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievement...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:32
-
The objective of the Chief Investment Office is to manage the Firm's structural risk through involvement in various market sectors and currencies including structural interest rate and foreign exchange risk.
Products utilized include fixed income securities, interest rate swaps, and credit related products.
The Finance Division of the Chief Investment Office has broad responsibilities of various finance disciplines under its umbrella, primarily focused on the controls, oversight, analysis and forecasting of the balance sheet and P&L of a regulated, public financial institution.
As a Fixed Income Analytics - Sr.
Associate within our team, you will gain exposure to analytical assessments of P&L, balance sheet, market movements and the firm's financial models.
By being a part of this team, you will have the ability to develop a detailed understanding of CIO's financial models and systems in depth.
Job Responsibilities
* Monitoring of the balance sheet, P&L and NII
* Forecasting of securities balance sheet and net interest income
* Analyzing securities scenarios and performance
* Implementing finance automation project
* Conducting month/quarter end financial analysis
* Reviewing valuation and yield of bond positions
Required qualifications, capabilities, and skills:
* 3+ years of proven experience analyzing fixed income products from one or all of the following perspective: product control, risk, forecasting, advisory role
* Strong analytical and quantitative aptitude
* Highly skilled at problem solving, with a logical and tenacious approach
* Excellent time management and multi-tasking skills as considerable flexibility is required for the role
Preferred qualifications, capabilities, and skills:
* Proficiency in MS Excel / Access/ VBA/Alteryx/Python/SQL
#LI-Hybrid
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefit...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:30
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Lawrence, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:29
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Chelmsford, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:28
-
Posting Description
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P.
Morgan's U.S.
Private Bank.
If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P.
Morgan is the place for you.
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As an Investment Professional in the U.S.
Private Bank, you will provide integral daily support to Investors in managing client relationships.
Additionally, you will coordinate with a team of talented colleagues and other essential support groups, while maintaining awareness of and sensitivity to confidential nature of Private Banking clients.
Job Responsibilities
* Consult on and execute brokerage trades, including: advising the client on trade execution, placing trades, reviewing brokerage trades - compare paper blotter to trade blotter daily, submitting cancel/corrects, making account updates
* Create mandates for discretionary accounts
* Monitor exceptions and work with Client Advisors to conduct 'what-if' scenario-based analysis.
Work with Team Leader to monitor risk metrics across the team
* Work with Team Leader to monitor Client Advisor loadings.
* Submit and monitor fee schedules and billing
* Manage Alternatives documents, including, submission, monitoring and working with clients to complete/correct
Required Qualifications, Capabilities, and Skills
* Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
* Bachelor's Degree required
* One plus years of industry related experience
* Exceptional follow-up and follow-through skills
* PowerPoint and Excel expertise
Preferred Qualifications, Capabilities, and Skills
* Familiarity with JP Morgan Private Bank systems Workstation, Connect, DDR/KYC or ability to learn proprietary software
* Experience and interest in financial markets and concepts
* Excellent interpersonal skills
* Self-starter, extremely organized and detail-oriented with strong commitment to accuracy
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretio...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:27
-
The JPMorgan Internal Audit department is seeking a qualified candidate to join the Chief Data & Analytics Office Audit team.
You will report to the CDAO Audit Director and be responsible for assisting with ongoing risk assessment, control identification, audit execution and continuous monitoring activities across the CDAO organization.
CDAO governs and enables firmwide AI/ML capabilities, drives strategy and solutions to maximize the value of data across the firm, as well as designing and delivering enterprise data and analytics capabilities through key products and platforms.
You are the ideal candidate if you have extensive technology audit experience, with an interest and understanding of Artificial Intelligence and Data, as well as the audit and risk skills to be able to effectively lead global audits.
As an Audit Manager - Vice President, you will develop and execute the annual audit plan, manage audit engagements, oversee and perform audit testing, manage audit staff and participate in applicable control and governance forums.
Internal Audit is an independent function at JPMorgan Chase that aims to enhance and protect the firm by providing risk-based and objective assurance, advice, and insight.
We work with every Line of Business and Corporate Function to assess the internal control processes that drive our global business - identifying areas of improvement to help safeguard the firm.
Using cutting-edge audit technology, data, methodology and sound judgement, we bring a systematic and disciplined approach to evaluating and improving the effectiveness of governance, risk management and controls.
We're proud of our reputation for excellence, integrity and collaboration - our priorities of strong governance, transparency and strategic engagement, along with our people-first culture centered around diversity, equity, inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong.
Our global team is made up of more than 1,200 talented and passionate individuals in more than 20 countries around the world.
Job Responsibilities:
* Lead and participate in audit engagements from planning to reporting and produce quality deliverables to both department and professional standards while ensuring audits are completed timely and within budget
* Partner with colleagues and stakeholders to evaluate, test and report on the design and operating effectiveness of management's controls
* Communicate audit findings to management and identify opportunities for improvement
* Create and maintain collaborative working relationships with stakeholders, while providing independent challenge
* Effectively manage teams where required, performing timely review of work performed and providing honest and constructive feedback
* Contribute to a collaborative working environment with team members and peers, supporting a culture that encourages integrity, res...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:27
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Omnichannel Solutions Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The Omnichannel Solutions Group is tasked with uniting all the best of class components in the Merchant Services group and bring to market a single solution to wow our clients.
In this role you will help to drive the expansion of our payment rail capabilities and all that it takes to make those available in a seamless and consistent manner.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Work closely with other product owners to ensure concise requirements are known and documented
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Previous experience in managing Gift/Stored Value and Private Label card integrations
* Previous experience working with Alternative Payment Providers
* Previous experience working with payment gateways
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Technical / Software Engineering background
* Able to work well within a process oriented design
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporat...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:26
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:26
-
You are obsessed with helping our customers, taking care of our employees, have a strong commitment to diversity and inclusion by building relationships and delivering an extraordinary customer experience.
You are passionate about people, helping to improve the lives of our customers through financial solutions, education, and advice.
As an Assistant Branch Manager in Branch Banking, you will work hand-in hand with the Branch Manager to oversee the general management of the branch.
You will have responsibility for operations ensuring satisfactory audit ratings, managing critical operational metrics to minimize risks and losses, maintaining high standards for security and account opening activities, ensuring the entire branch staff is trained and follows policies and procedures, and operating within the guidelines of Chase's Code of Conduct.
Job responsibilities
* Directly supervises and coaches Associate Bankers to accurately handle paying and receiving transactions, delivers a great customer experience, and sends referrals to platform Bankers
* Schedules the operations staff based on customer traffic and branch hours and assists with transactions during peak volume periods
* Collaborates with the Branch Manager to improve branch performance, including Branch Profit & Loss, Service Scores, Product Value Credits (PVCs), and Sales Production/Volume
* Partners with the Branch Manager to regularly communicate branch performance and priorities with the branch team
* Supports the Branch Manager in hiring and staffing for all branch roles
* Assists with account opening and customer interactions during peak periods
* Oversees the entire branch staff in the absence of the Branch Manager
Required qualifications, capabilities, and skills
* 2+ years of experience in retail banking with 1+ year branch Associate Banker (Teller) experience
* 2+ years of management experience
* Extensive experience with customer contact and providing excellent customer service
* Strong working knowledge of branch operations with demonstrated proficiency in operations and transaction accuracy
* Strong probing, communication, analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer and employee issues
* Ability to work all branch hours, including Saturday, and some evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and skills
* College degree
* Demonstrated ability to perform and coach sales interactions
* Demonstrated leadership skills and regularly goes above and beyond to assist others
Training requirement
* Successful completion of the Assistant Branch Manager training program is a pre-requisite to be considered active in the Assistant Branch Manager role
Dodd Frank and Safe Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan O...
....Read more...
Type: Permanent Location: Augusta, US-GA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:25
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:25
-
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Executive Director in the Wholesale Credit Risk (WCR) organization, you will lead an applied AI (Artificial Intelligence) team dedicated to leveraging Large Language models and advanced AI to build Risk solutions.
In this role, you will collaborate with Credit Officers, Product Managers and Technology Teams to identify risk processes that could benefit from the use of LLMs (Large Language Models) and develop innovative solutions.
Your proven experience in deploying machine learning algorithms and solutions in scaled production environments will be critical to taking projects from initial POCs to full production.
You will help accelerate the broader organization's journey towards leveraging AI to achieve business results.
Job Responsibilities
* Define, build and launch the next-generation AI/ML solutions to support Wholesale Credit Risk
* Own the GenAI product roadmap by building incremental offerings to achieve target state capabilities
* Learn about and understand Credit processes to drive practical and successful solutions
* Understand the technical challenges and dependencies to ensure effective product launches and deliver an experience
* Work with Product and Technology teams to design and deploy services that can be integrated with strategic systems and processes
* Lead and mentor members of the WCR LLM team and also provide thought leadership across Credit Analytic Modeling
* Engage, partner and influence key stakeholders
* Showcase solutions to senior management
Required qualifications, capabilities and skills
* Bachelor's degree or equivalent practical experience in a Quantitative or ML-related field
* 10 years of experience in Analytics or Modeling roles
* 5+ years of practical experience implementing Machine learning solutions at scale and Python experience
* Experience with Natural Language Processing and LLMs, deep learning, experimental design and A/B testing, recommender systems or other deployed data products
* Proficient understanding of fundamental AI and ML techniques
* Experience leading complex strategic product initiatives
* Excellent communication and presentation skills
* Strong client partnership and stakeholder management skills
Preferred qualifications, capabilities and skills
* Industry experience within finance preferred
* Research or work experience with LLM agents
JPMorgan Chase & Co., one of the oldest financial...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:22
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, ...
....Read more...
Type: Permanent Location: Mansfield, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:21
-
J.P.
Morgan Advisors, the ultra-high net worth division of J.P.
Morgan Wealth Management, offers U.S.
based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world.
Our small size and broad scope allow us to customize solutions tailored to clients' specific needs.
As a Client Associate in J.P.
Morgan Advisors, you will provide dedicated business support to a Financial Advisors and their clients.
You will establish, maintain, and build relationships while delivering exceptional client service.
In this position you will have extensive client contact; you will be involved in all activities that touch prospective or existing clients.
Job responsibilities
* Own the client onboarding and account maintenance for new and existing clients.
Inclusive of collecting account-specific information, obtaining account document from clients and complying with regulatory policies and procedures
* Perform daily administrative and operational duties that support the Financial Advisor(s) and clients; including money transfers, client account maintenance, and ad hoc requests
* Support firm and regional initiatives and remediations, and participate in recurring local, national and technology team meetings
* Support team with administrative duties such as travel and expense, scheduling of client and internal meetings, team calendar management, and sending mail
* Follow up on internal document processing (e.g., account opening, money movement, wires) to provide status updates to the team and guard against roadblocks
* Oversee client account maintenance needs such as ordering new check books, providing support for banking offerings, and supporting clients with online access
* Operate in a floater capacity and/or not support dedicated coverage but act as a resource for branch.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent experience
* Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from hire
* Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
* Proactively identify and deliver appropriate solutions that address the needs of our clients
* Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations
* Less than one year of transferrable Wealth Management experience
Preferred qualifications, capabilities, and skills
* Able to adapt and stay abreast of changing technology and regulatory policies
* Highly proficient user of Word, PowerPoint, and Excel
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, li...
....Read more...
Type: Permanent Location: West Harrison, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:19
-
We are HR Data and Analytics, a centralized global team responsible for all aspects of workforce data strategy, analytics, reporting, data governance, and AI/ML solutions.
We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world.
Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes.
As an Insights & Product Delivery Lead in our HR Data & Analytics team, you are not only strong in both quantitative skills and business acumen, but also a great collaborator with your team members and internal clients.
You translate abstract business asks to analysis tasks or agenda, conduct analysis, and communicate results with relevant parties.
You are a valuable contributor to our intellectual capital - Accumulate institutional knowledge about our workforce, explore and develop different tools and analysis methods in the context of HR, and create relevant templates or automation process to drive synergy across HR analytics work.
Last but not least, you embrace a mentoring mentality in developing junior team members through collaboration in project/product work.
Job Responsibilities:
* Conduct analysis based on past and current HR or business data, with the primary goal of generating insights, answering the question of "so-what", and supporting leadership in making evidence-based decisions
* Collaborate with team members to deliver analysis results
* Communicate analysis results with relevant team members and internal clients
* Create and document institutional knowledge about our workforce, and share such knowledge with relevant team members and stakeholders
* Tool-agnostic: Explore new tools, technology, and analysis methods for projects, analysis, or products
* Develop new analysis ideas based on observations in existing book of work and data asset
Required qualifications, capabilities and skills:
* Bachelors with 7+ years' experience in a related social science, business, or quantitative analysis discipline (e.g., Engineering, Economics, Business, IO Psychology, Statistics, Business Analytics, or relevant fields), with a Master's degree (or equivalent in industry)
* Domain knowledge in Human Resources analytics, recruitment, compensation, labor market research, finance, or in the financial services industry
* Hands-on experience in at least two of the following:
+ Advanced excel skills (e.g., VLOOKUP, INDEX MATCH, advanced conditional formatting, Analysis ToolPak, macros/VBA)Statistical software or coding languages (e.g., R, Python) to wrangle data, explore data, and conduct
+ Statistical or quantitative analysis (e.g., hypothesis testing, multiple regression, multivariate analysis)
+ Use data visualization tools (e.g., Tableau, PowerBI, Qlik) as a means for data exploration and analysis
+ Use data wrangling too...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:15
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Newtonville, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:10
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Newtonville, US-MA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:10
-
J.P.
Morgan Asset Management, a leading global alternatives manager, offers innovative solutions backed by vast resources and robust governance.
We provide customized alternative portfolios tailored to client needs, spanning real estate, private equity, credit, and more.
Our Real Estate America's (REA) team manages commercial and residential real estate investments, controlling investment risk and optimizing financing strategies.
As a Separate Accounts Real Estate Controller within our dedicated financial management team, you will assist with the financial oversight of several separately managed accounts and targeted strategy funds.
This includes meeting both client and internal reporting requirements.
You will collaborate closely with a team of seasoned professionals, overseeing and participating in all facets of real estate financial analysis, accounting, taxation, treasury functions, internal controls, external auditors, and third-party service providers.
Our team provides support to approximately 35 Real Estate Separate accounts.
Job Responsibilities
* Review and analyze property financial information.
Ensure that all investments are accounted for in accordance with current policies and procedures as well as GAAP and review management agreements, loan documents, and partnership agreements to ensure Fund's compliance.
* Manage the month-end and quarterly pricing, financial reporting and accounting of real estate Funds (with some oversight of individual direct real estate assets).
Produce quarterly/annual reports for Fund.
Responsible for quarterly debt mark-to-market process.
Prepare covenant analyses for third party debt/lines of credit
* Prepare and review cash flow, profitability and return on investment analyses used for portfolio management decision-making and oversight of payments made at the fund level, in addition to treasury maintenance (includes tax payment process).
Field questions and run analyses for the Fund's Portfolio Manager and Director of Finance
* Oversee third parties monitoring their compliances with responsibilities, audits, budgets and deadlines.
* Oversee payments made at the fund level, in addition to treasury maintenance (includes quarterly tax payment process).
* Develop and maintain relationships for all internal and external clients and consultants.
Required qualifications, capabilities and skills
* Minimum of 10 years of Accounting experience
* Bachelor's degree with a major in Accounting
* Certified Public Accountant (C.P.A.)
* Experience coaching and mentoring peers and audit team
* Strong accounting, analytical and problem-solving skills
* Understanding of investment structures, waterfalls, mortgage documents, development agreements, partnership agreements, and purchase and sale agreements.
Preferred qualifications, capabilities and skills
* Real Estate accounting experience preferred
JPMorgan Chase & Co., one of the oldest financial inst...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:08
-
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:07
-
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of busin...
....Read more...
Type: Permanent Location: Metairie, US-LA
Salary / Rate: Not Specified
Posted: 2024-09-02 08:16:05
-
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Technical Manager of Software Engineering at JPMorgan Chase within the Corporate Technology - Corporate Oversight & Governance team, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
* Provides guidance to immediate team of software engineers on daily tasks and activities
* Conduct regular code reviews and provide constructive feedback to maintain code quality and foster continuous improvement
* Sets the overall guidance and expectations for team output, practices, and collaboration
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, demonstrated coaching and mentoring experience
* Proven experience as a technical manager in a software engineering environment
* Experience working at code level in one or more programming languages: Java, Spring Boot, JPA, SQL, REST, Angular/React
* Experience leading technology projects
* Proficient in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Practical cloud native experience working with microservices and distributed transaction management
Preferred qualifications, capabilities, and skills
* Exposure to cloud technologies: AWS
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and progra...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-02 08:15:59
-
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* M...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-09-02 08:15:55
-
We are dedicated to driving measurable outcomes for brands and real benefits for our customers, leverage our strong merchant relationships, our 65 million customer base, and industry leading customer insights to find, attract, and engage intended audiences throughtheir purchasejourneys - we're bringing more value to customers by delivering the right offer, to the right customer, at the right time through personalization.
As a Data Owner Sr.
Associate assigned to Offers & Shopping within the Community and Consumer Banking division of JPMorgan Chase, you will be part of a highly collaborative data & analytics team that partners with product, design, technology, marketing, and analytics to enable data driven next generation Offers & Shopping experiences.
You will help craft the data requirements, develop data specifications for data delivery, partner with data delivery tech teams to publish modernized data to target consumption data platforms , partner with product and analytics team to identify data gaps and make recommendations the Chase Offers & Shopping consumer experience to become more personalized and engaging.
This is an exciting opportunity to impact all aspects of the consumer journey including intent capture, offer relevance/personalization, and consumer communications such as push notification and marketing emails.
Job responsibilities
* Partners with aligned Product Owners & leads, Data Scientists and Analysts, tech leads, to drive increased business value through the identification of data required to support personalization product capabilities and advanced analytics outcomes such as customer insights and deeper offer engagement.
* Manage the Merchant Data roadmap, backlog, requirements, and prioritization
* Lead discovery on new initiatives, including determining and refining business value, customer value and working with tech partners for tech feasibility and data availability
* Refine and prioritize stories, as well as lead sprint planning and execution (along with other scrum cadences and events) for technology development teams for consumer experience requirements
Required qualifications, capabilities, and skills
* 3+ years of experience in data management, data governance, ad-tech, Knowledge of cloud platforms like AWS, Google or Azure, Snowflake, and/or experience with big data technologies like Spark, Python, etc.
* Experience developing roadmaps and public cloud platform based solutions for data lake, data warehouse and business intelligence dashboards
* An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
* Ability to identify and address program execution needs in a fast-paced environment; previous exposure to agile practices and ability to adapt agile tools
* Ability to partner directly with technology scrum teams to translate product requi...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-09-02 08:15:49
-
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the CCB Connected Commerce Offers & Shopping Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Strong experience in developing, debugging, and maintaining code in a large corporate environment with Java
* Hands-on experience in one or more AWS services specifically ECS/EKS, Lambda, EMR, SNS, Step functions, storage services
* Experience with SQL and one or more programing languages - Java
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Experience with large-scale data platforms like Snowflake, and/or Databricks
* Experience in Infrastructure as Code (Terraform) for Cloud based data infrastructure
* Understanding of data streaming and scalable ...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-09-02 08:15:48
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2024-09-02 08:15:47
