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Join our Business Banking Technology team and help build secure, stable, and scalable digital solutions that enable small businesses to manage their finances and achieve their goals.
You will shape technical direction, modernize core capabilities, and raise the bar for engineering excellence across a growing organization.
As a Manager of Software Engineering at JPMorganChase within Community and Consumer Banking - Business Banking Technology, you will own complex services and end-to-end delivery, influence architecture across squads, and drive engineering practices that improve quality, reliability, and speed to market.
You will partner closely with business, product, and operations teams to deliver resilient platforms and exceptional client experiences.
Job responsibilities
* Lead technical design and delivery of complex full-stack capabilities across services and user experiences (Java and Spring Boot with React or Angular)
* Drive event-driven architecture patterns using Kafka, including idempotency, retries, ordering, schema evolution, and dead-letter queue handling
* Establish and continuously improve engineering practices, including automated testing strategy, continuous integration/continuous delivery (CI/CD) quality gates, and release readiness
* Own production excellence by reducing incidents, improving root cause analysis prevention, tuning performance, and strengthening operational readiness
* Improve observability by defining actionable metrics, dashboards, logs, and alerts using industry-standard monitoring and telemetry tooling
* Mentor engineers through design reviews, pairing, and technical coaching while influencing standards and reusable patterns across squads
* Partner across product, operations, and engineering teams to align delivery plans, manage technical risk, and deliver measurable outcomes
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Advanced hands-on experience building microservices and APIs using Java (8+) and Spring Boot in large-scale environments
* Strong full-stack engineering depth with modern web frameworks (React or Angular) and pragmatic API/UI design tradeoffs
* Proven experience bui...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-30 09:09:17
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2026-10-30 09:09:13
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Sector - Employee Platforms team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
* Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
* Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
* Ability to review and validate AI-assisted plans, risks, and recommendations before use, es...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-30 09:09:08
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Vice President, Electronic Money Movement (EMM) Fraud Prevention
As a Vice President within Electronic Money Movement (EMM) Fraud Prevention at JPMorganChase, you will play a critical leadership role in protecting customers and the firm from fraud, scams, account takeover, and financial crime across payment channels, including wires, ACH, Zelle, RTP, and emerging payment technologies.
You will be responsible for developing and executing fraud prevention strategies that balance customer protection, operational effectiveness, risk management, and business growth.
You will partner across Fraud, Risk, Controls, Compliance, Product, Technology, Operations, and Executive Leadership to identify emerging threats, modernize fraud prevention capabilities, and drive enterprise-wide initiatives that strengthen customer protection while improving decision quality and operational performance.
Your leadership will influence strategic priorities, operational readiness, organizational effectiveness, and the future direction of fraud prevention across the business.
Your impact will be measured through fraud loss prevention, scam disruption effectiveness, operational transformation, employee development, innovation delivery, and the successful execution of enterprise fraud risk strategies.
Job Responsibilities
* Lead large-scale fraud operations and customer protection programs, ensuring effective risk management, operational excellence, and superior customer outcomes.
* Partner with Product, Technology, Risk, Controls, and Compliance teams to design, implement, and govern fraud prevention capabilities, authentication solutions, decision-support tools, and emerging payment controls.
* Monitor fraud trends, emerging threats, regulatory developments, and industry practices to proactively identify risks and implement appropriate controls.
* Influence executive decision-making by translating complex fraud, operational, and customer protection challenges into actionable business strategies and investment priorities.
* Lead organizational transformation initiatives that improve productivity, decision quality, customer experience, and fraud prevention outcomes.
* Build and develop high-performing leadership teams through coaching, succession planning, talent development, and employee engagement initiatives.
* Establish and monitor key performance indicators, risk metrics, and business outcomes to ensure effective execution of fraud prevention strategies and operational objectives.
* Serve as a trusted advisor to senior leadership, representing fraud prevention interests in governance, audit, regulatory, and strategic planning discussions.
Required Qualifications, Capabilities, and Skills
* Minimum of 10 years of experience or equivalent expertise in fraud prevention, financial crimes, risk management, payments, operations, or related disciplines.
* Demonstrated experience leading large-scale teams, complex operations...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-30 09:09:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Long Beach, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-30 09:09:00
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:54
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Henderson, US-NV
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:47
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Turn complex portfolio outcomes into clear, defensible oversight decisions that strengthen client outcomes and supervisory confidence.
In this role, you will investigate account-level performance outliers, connect results to investment decisions and market context, and ensure advisor's explanations are complete and internally consistent.
You will collaborate closely with Financial Advisors and senior stakeholders, preparing materials that stand up to governance and audit expectations.
Your work will help drive timely escalation, decisions, and closed-loop follow-through.
As a Portfolio Oversight Manager in Wealth Management Supervision, you will lead structured reviews of advisory portfolio performance outliers and translate your findings into clear documentation and committee-ready materials.
You will work with us to validate advisor-provided rationale, facilitate review discussions, and ensure governance actions are executed through closure.
You will help us operate effectively in a regulated wealth management, registered investment advisor, and broker-dealer environment while maintaining an evidence-based, client-focused lens.
Job responsibilities
* Identify and triage advisory performance outliers using dispersion comparisons and key performance drivers
* Analyze client accounts at the portfolio, position, transaction, and risk/exposure level to link outcomes to decisions and market context
* Review, validate, and appropriately challenge advisor dispositions for completeness, internal consistency, and alignment to the investment process and account constraints
* Schedule and lead review meetings with Financial Advisors, documenting discussions, outcomes, and next steps
* Maintain action items and drive closed-loop follow-up directly with Financial Advisors
* Gather and reconcile supporting research across internal systems, portfolio analytics, and market data tools to support defensible conclusions
* Draft clear case narratives and prepare committee-ready exhibits and pre-reads for supervisory and governance review
* Prepare and present escalation packages to key stakeholder committees and execute post-committee actions through completion
* Maintain calendars, minutes/notes, decision logs, action logs, and business-as-usual reporting in an audit-ready manner
* Liaise with field leadership and home office partners to progress and close governance outcomes
* Support workflow and tooling enhancements, including user acceptance testing, and build subject matter expertise in monitoring controls and operating processes
Required qualifications, capabilities, and skills
* 5+ years in portfolio supervision/oversight, surveillance, risk, investment due diligence, or portfolio analytics with a primary focus on exception/outlier reviews.
* Active Series 7 and Series 66 (or Series 63 and 65) licenses, or a CFA designation with the ability to obtain the required licenses within 120 days...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:43
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:38
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Bethel Park, US-PA
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:34
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and ...
....Read more...
Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:30
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintai...
....Read more...
Type: Permanent Location: Glendale, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:25
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Do you enjoy speaking with clients while using your detective skills to research complex situations? Join our team to ensure our clients receive the best fraud protection and remediation services in the industry.
You will help to manage challenging situations by offering fraud detection, prevention, remediation and recovery solutions, and helping manage customer expectations.
Demonstrating delivery of best practices, you will leverage your deep understanding of prevention capabilities and fraud acumen to make informed decisions that protect or clients.
If you are a critical thinker and able to exercise and able to solve problems in a fast-paced environment, you may be perfect for our team.
As a Fraud Analyst within JPMorganChase, you will work closely with internal teams and clients to provide a white glove experience during the remediation process.
In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole.
This role will provide you the ability to strengthen your current skillset and empower growth.
Job responsibilities
* Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients.
* Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies.
* Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights.
* Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively.
* Detect and address fraud indicators with keen attention to detail, ensuring swift remediation.
* Communicate clearly and concisely with clients and team members to facilitate understanding and action.
Required qualifications, capabilities, and skills
* Proficient in delivering excellent written and oral communications at an executive level.
* Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges.
* Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements.
* Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits.
Preferred qualifications, capabilities, and skills
* Experienced in client service, with a focus on delivering exceptional support and solutions proven with at least one year of experience.
* Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, com...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:21
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Description
We're looking for a tech leader ready to take their career to new heights.
Join the ranks of top talent at one of the world's most influential companies.
As a Senior Lead Software Engineer at JPMorgan Chase within the Chief Technology Office's Engineering Services & Platforms organizations, you will utilize your extensive engineering expertise to collaborate across agile teams, enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner.
You will leverage your deep knowledge to consistently challenge the status quo, promote innovation for business impact, and help lead the strategic development of both new and existing products and technology portfolios.
Additionally, you will stay at the forefront of industry trends, best practices, and technological advancements.
Job responsibilities
* Helps guide and apply the development of multiple products, applications, and technologies across a portfolio
* Creates novel code solutions and drives the development of new production code capabilities across teams and functions
* Translates highly complex technical issues, trends, and approaches to leadership to drive the firm's innovation and enable leaders to make strategic, well-informed decisions about technology advancements
* Drives adoption and implementation of technical methods in specialized fields in line with the latest product development methodologies
* Creates durable, reusable software frameworks that are leveraged across teams and functions
* Influences business, product, and technology teams and successfully manages senior stakeholder relationships
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Demonstrated prior experience with influencing across functions and teams and delivering value at scale
* Experience applying expertise and new methods to determine solutions for complex technology problems across various technical disciplines
* Practical cloud native experience
* Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Expertise in Java, Maven, Junit, Markdown/ Ascii Doc, Spring and Spring Boot, Git, Jenkins, Maven Repositories, JIRA, Confluence, Sonar
* External and internal developer advocacy experience
* Nice to have: Stack Overflow Q&A engagement.
Moderation experience a plus.
* Nice to have: External Conference Speakers (e.g.
JavaOne, Devnexus, Java User Group Meetups)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of t...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:18
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-30 09:08:15
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:
* Customer service experience
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
* Customer service experience
* Prior experience as a Bagger or Courtesy Clerk
We continuously accept applications for roles like the one posted.
Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.Essential Job Functions:
• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential funct...
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Type: Permanent Location: Port Clinton, US-OH
Salary / Rate: 15.5
Posted: 2026-10-30 09:08:10
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Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Minimum Position Qualifications:
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Current food handlers permit once employed
Desired Previous Job Experience
* Comparable Retail experience
* Second language (speaking, reading and/or writing)
* Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
* Promote Corporate Brands to customers
* Promote trust and respect among associates
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Assist with the preparation produce platters/trays
* Inform customers of produce specials
* Recommend items to customers to ensure they get the products they want and need
* Adequately prepare, package, label and inventory merchandise
* Review/inspect products for quality and freshness and take appropriate action with those items
* Label, stock and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Display a positive attitude
* Stay current with present, future, seasonal and special ads
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Notify management of customer or employee accidents
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through di...
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Type: Permanent Location: Aurora, US-CO
Salary / Rate: 21.505
Posted: 2026-10-30 09:08:01
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorganChase within the th e Digital Banking division, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes standard software solution, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards.
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
* Develop backend services using Java, Spring Boot, Spring WebFlux, Python, or comparable technologies.
* Contribute to user-interface development using React or another modern JavaScript framework when required.
* Build RESTful APIs and event-driven integrations using technologies such as Kafka.
* Write clean, maintainable, secure, and well-tested code that follows established engineering standards.
* Build and support workloads running on technologies such as AWS ECS, EKS, Fargate, Lambda, S3, DynamoDB, RDS, MSK, ElastiCache, and Amazon Bedrock.
* Develop applications using cloud-native design principles, including scalability, resiliency, fault tolerance, high availability, and automated recovery.
* Support containerized workloads using Docker and Kubernetes.
* Contribute to infrastructure-as-code solutions using tools such as Terraform, AWS CloudFormation, or equivalent technologies.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Strong programming skills in Java, Python, JavaScript, or another modern programming language.
* Hands-on experience developing and deploying applications on at least one major public-cloud platform, preferably AWS.
* Knowledge of generative AI, large language models, prompt engineering, embeddings, vector databases, AI agents, and retrieval-augmented generation.
* Ability to learn new technologies quickly and apply them to practical busines...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-30 09:07:58
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Elevate the employee experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships.
As a Change Management Lead - HR Data in Human Resources, you are one of the leaders driving impact on the HR Product team.
You will oversee key initiatives in our employee product portfolio initiatives, drive success metrics, and manage the journey of the product's adoption, expansion, and retention for some of our global employee population.
As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional experiences.
Job responsibilities
* Develops and executes a comprehensive success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives
* Coaches the team on account meeting best practices including communications, retention, research, and expansion
* Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership
* Takes a customer-first view which ties back to how the product impacts our employees across the globe
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise in customer success roles in product or technology
* Experience managing customer bases with technology applications and advising teams on best practices
* Proven ability to influence the adoption and retention of our products across a diverse customer base
* Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale
* Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment at firm scale, including validation practices, data sensitivity considerations, and measurable delivery outcomes
* Experience driving change within organizations and managing stakeholders across multiple stakeholders
Preferred qualifications, capabilities, and skills
* Experience in Human Resources digital product
* Advanced knowledge of the product development life cycle, technical design, and data analytics
* Knowledge of customer consumption and renewal patterns
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total r...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-30 09:07:55
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Join our dynamic team as a Client Service Associate II and become a vital part of our mission to elevate client experiences.
As a Client Service Associate II within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support to our clients.
Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs.
You will leverage your broad knowledge of banking principles and practices to make informed decisions that impact our team and departmental goals.
Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.
This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships.
You will be part of a team that is responsible for monitoring the successful transmission of client trades from trade booking to settlement.
The role requires you to interact daily interaction with Sales Traders, Clients, Service Providers and Operations Staff in order to maintain and improve client relationships and streamline processes.
JPMorgan Securities LLC offers security brokerage services providing investment products & services for institutional investors.
JPMorgan's North American Cash Equities Client Services is the primary point of contact for Institutional Asset Managers & Hedge Funds who execute trades with any of JPMorgan's global equity trading desks.
Job responsibilities:
* Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy.
* Protect both the client and the institution from potential financial and reputational damage.
* Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes.
* Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations.
* Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.
* Build strong relationships with our clients by delivering an industry-leading client experience.
* Share industry knowledge for the purpose of improving mutual efficiencies.
* Monitor and manage daily control reports to identify and resolve exchange and client-side breaks.
* Leverage analytics tools to identify & resolve outstanding risk while using an understanding of global markets, associated settlement risks, and nuances.
* Monitor & resolve trade discrepancies and position break reports with corresponding internal/external parties.
Perf...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2026-10-30 09:07:49
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Play a key role in ensuring the reliability, resilience, and performance of mission-critical payment processing platforms at one of the world's most iconic and largest financial institutions.
In this role, you'll bring together software engineering discipline and operational expertise to help power the systems that move money globally - reliably, securely, and at scale.
As a Site Reliability Engineer II at JPMorganChase within the Commercial & Investment Bank - Payments Technology team, you will use technology to solve complex business problems and apply software engineering best practices to improve system reliability.
You will work independently on small to medium projects while collaborating with cross-functional teams to deepen your knowledge of payment platforms, observability tooling, and AI-assisted operations.
This is an opportunity to grow your engineering skills in a high-impact, fast-paced environment where your contributions directly support the stability of global financial infrastructure.
Job responsibilities
* Execute small to medium reliability projects independently, progressing toward designing and delivering solutions end-to-end with minimal direction
* Write high-quality, maintainable, and robust code to solve business problems, following software engineering best practices across payment processing and data ingestion workflows
* Support the reliability of high-availability, low-latency payment platforms by participating in incident triage, diagnosis, and resolution - working with teams to address root causes, not just symptoms
* Implement and improve observability solutions - including service level indicators, service level objectives, and alerting - using tools such as OpenTelemetry, Grafana, Splunk, and Dynatrace
* Monitor and maintain Kafka-based data ingestion pipelines, ensuring data integrity, throughput, and resilience across payment processing flows
* Identify and eliminate toil through systems engineering, automation, and application code improvements, with a focus on measurable reliability outcomes
* Apply enterprise-authorized AI capabilities to accelerate incident triage, troubleshooting, post-incident analysis, and runbook drafting, while validating outputs and handling operational data in accordance with security and sensitivity requirements
* Leverage AI agentic models and MCP-based frameworks to identify recurring reliability risks from operational signals, prioritizing improvements that drive measurable service level objective outcomes
Required qualifications, capabilities, and skills
* Formal training or certification on site reliability engineering concepts and 2+ years applied experience
* Ability to code in at least one programming language, with the ability to write automation scripts and contribute to reliability tooling
* Experience maintaining cloud-based infrastructure, including deployment, scaling, and operational support
* Familiar...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-30 09:07:46
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in the Commercial & Investment Bank, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating both technical and non-technical requirements, dependencies, integration points, resource allocation, and timelines to ensure on-time delivery of end-to-end solutions
* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
* Collaborate with cross-functional teams including engineering, product, commercialization, operations, and business stakeholders to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
* Guide multiple feature teams in agile ceremony facilitation including backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives
* Champion the adoption of agile methodologies, foster a culture of continuous learning and innovation, and support the feature teams in understanding and implementing the agile principles and practices of the organization
* Organize and facilitate quarterly PI (program increment) planning sessions with all key program stakeholders, baseline a 90-day plan, and track / report status against the plan to ensure status alignment on all key deliverables
* Monitor trends and report on key agile metrics such as velocity, say/do, churn, burn down charts, time to market, etc and work with Product and Engineering Leads to create plans for driving improvements
* Assist in the creation and maintenance of project documentation and artifacts using Confluence and JIRA
Required qualifications, capabilities, and skills
* 5+ years of experience o...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-10-30 09:07:41
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
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Type: Permanent Location: Apple Valley, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-30 09:07:36
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Drive day-to-day delivery of GMP and key Consumer Security dependencies, coordinating across product, engineering, operations, and control partners to deliver release-ready outcomes.
As a Product Delivery Management Senior Associate within Global Security's Consumer Security organization, you will lead day-to-day delivery for the CAP Index - Guard Management Platform, moving work from priority to clear scope, dependency-aware planning, tested outcomes, and supported releases.
You will coordinate across product, engineering, vendor, operations, and control partners to ensure work is defined, tracked, launched, documented, and supported.You will also provide shared portfolio coverage (reporting, governance, data and control dependencies, training, peak-cycle support) and support connected capabilities such as Unified Event Management and the Consumer Security data lake, helping manage dependencies, delivery cadence, and readiness.
Job Responsibilities
* Own the day-to-day delivery cadence for GMP, including delivery planning, backlog readiness, dependency coordination, and issue triage through completion.
* Develop and maintain delivery plans, timelines, milestones, decision logs, risk/issue logs, and stakeholder-ready status reporting.
* Gather business, operational, and technical requirements; translate needs into epics, user stories, acceptance criteria, and supporting documentation in Jira/Confluence.
* Coordinate Agile execution (planning, refinement, reviews, demonstrations) and track/resolve blockers and cross-team dependencies.
* Coordinate testing and release readiness activities (functional testing coordination, end-to-end test planning, UAT readiness, defect intake, fallback planning, production validation coordination).
* Provide delivery support for UEM and the CS Data Lake, including tracking work items, coordinating dependencies, and supporting readiness activities aligned to the portfolio roadmap.
* Track product health signals and recurring issues; coordinate vendor issues (as applicable) and ensure defects/recurring problems are logged and progressed.
* Cross-product reporting, governance, CS surveys, data ecosystem dependencies, control documentation, training, and coverage during peak delivery cycles, and support future Consumer Security products.
Required qualifications, capabilities, and skills
* Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
* Experience supporting product delivery, technology delivery, business analysis, project management, SaaS platforms, or operational change initiatives.
* Proficiency with Jira and Confluence, with strong technical writing skills to clearly translate complex information for diverse stakeholders.
* Strong analytical and problem-solving skills, with excellent attention to detail and the ability to analyze detailed business requirements; experience with b...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-30 09:07:32
