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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: 50000
Posted: 2024-08-31 08:54:31
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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: 50000
Posted: 2024-08-31 08:54:30
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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: 50000
Posted: 2024-08-31 08:54:30
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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: 50000
Posted: 2024-08-31 08:54:29
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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: 50000
Posted: 2024-08-31 08:54:28
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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: 50000
Posted: 2024-08-31 08:54:27
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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: 50000
Posted: 2024-08-31 08:54:26
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Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 50000
Posted: 2024-08-31 08:54:25
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: 50000
Posted: 2024-08-31 08:54:25
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: 50000
Posted: 2024-08-31 08:54:24
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: 50000
Posted: 2024-08-31 08:54:23
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: 50000
Posted: 2024-08-31 08:54:22
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: 50000
Posted: 2024-08-31 08:54:21
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: 50000
Posted: 2024-08-31 08:54:20
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: 50000
Posted: 2024-08-31 08:54:19
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: 50000
Posted: 2024-08-31 08:54:19
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: 50000
Posted: 2024-08-31 08:54:18
-
Pharmacy Technician\Technician in Training
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Pharmacy Technician today!
As a Pharmacy Technician in Training, you receive free training with our exclusive Rite Aid Pharmacy Technician Training & Certification Program.
Your purpose is to successfully complete the program and continue working as a Rite Aid Pharmacy Technician.
Click here to check out our Pharmacy Technician Video!
Why you will THRIVE here:
You love to help people.
You care about the Health and Wellness of your community.
You have an innate need to find answers where they aren't obvious.
You have a way of making people feel comfortable.
You enjoy an organized environment.
You always remember details.
Your email and phone etiquette are top-notch.
Day-in-the-Life of a Pharmacy Technician in-Training:
* Enter prescription information including but not limited to: patient searches, prescriber searches, drug selection, prescription interpretation, insurance billing, and basic documentation.
* Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
* Retrieve medication from inventory.
* Create prescription labels and put them on prescription containers.
* Place medication into prescription containers.
* Complete paperwork related to filling prescriptions and input customer and prescription data into the computer.
* Assist with maintaining the Pharmacy department by keeping it clean and in order.
* Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
* Administer Rite Aid programs including FlavoRx, Living More, etc.
Taking care of patients is not a 9-5 job.
Our Pharmacy Technicians come into this role knowing that they will be working weekdays, weekends, evening shifts, and some holidays.
Because we work as a team, we all work together to be reasonably flexible to make all of our schedules work.
It is because of the friendly, team-oriented, and welcoming attitude of our Pharmacy Technicians that make Rite Aid the pharmacy of choice for our customers and patients and for our employees.
Qualifications:
H.S.
Diploma or General Education Degree (GED) required.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Pharmacy Technician/Technician Trainee and thrive with us today!
JR040475
The typ...
....Read more...
Type: Permanent Location: Angola, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-31 08:54:17
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: 50000
Posted: 2024-08-31 08:54:16
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: 50000
Posted: 2024-08-31 08:54:15
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: 50000
Posted: 2024-08-31 08:54:15
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: 50000
Posted: 2024-08-31 08:54:14
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: 50000
Posted: 2024-08-31 08:54:13
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: 50000
Posted: 2024-08-31 08:54:12
-
Description & Requirements
We are seeking a dedicated and proactive Supervisor to join our team, specializing in managing and resolving customer complaints.
The ideal candidate will possess exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.
As a Supervisor, you will lead and manage a team of Sr CSRs, ensuring that all complaints are addressed promptly and effectively.
You will be responsible for training, mentoring, and motivating your team to achieve high performance standards while maintaining a positive and professional demeanor.
Residency in PA is required.
Essential Duties and Responsibilities:
- Supervise the Research team consisting of Research and Support Coordinators as well as
- Assist the Research Manager with oversight of all cases that require any extra support though the application process.
- Supervise the Research team consisting of Research and Support Coordinators as well as Research and Support CSRs.
- Assist the Research Manager with the management and tracking of all applications that have been elevated to the Research Team.
- Assist the Research Manager in maintaining data on all elevated cases.
- Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Monitor daily operations of a unit or sub-unit.
- Direct subordinates to complete assignments using established guidelines, procedures, and policies.
- Develop work schedules and assign duties to subordinates to ensure efficiency.
- Evaluate subordinates' job performance and recommend appropriate personnel action.
- Identify training needs and development opportunities for subordinates.
- Support the Research Coordinators with paperwork routing.
- Ensure timely determination of daily assignments of elevated cases.
- Report outcomes on an ongoing basis.
- Educate clients via phone and email to support initiatives.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
We're proud of our connections to organizations dedicated to serving veterans and their families.
If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
Maximus is an Affirmati...
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Type: Permanent Location: Denver, US-CO
Salary / Rate: 50000
Posted: 2024-08-31 08:54:11
