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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Sacramento, US-CA
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:42
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:41
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:41
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:40
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Hartford, US-CT
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:39
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:39
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Birmingham, US-AL
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:38
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Denver, US-CO
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:38
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:37
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:36
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
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Type: Permanent Location: Mobile, US-AL
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:34
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:34
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Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:33
-
Description & Requirements
Remote Customer Service Representative - Virginia Medicaid, SNAP, and TANF Eligibility Assistance: We are seeking dedicated and empathetic Remote Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes.
In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services.
If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
Please note: This is a limited-service (temporary) full-time position.
Preference to Virginia residents and those in EST.
All necessary equipment for the role will be provided.
* Work from Home
* Benefits including Medical, Dental, Vision, 401k, and Tuition Reimbursement
* Paid Time Off (PTO) and Holidays
* Employee Recognition, Discount, and Wellness Programs
* Diversity, Equity, and Inclusion Initiatives
* Professional Development Opportunities
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
• Guide applicants through the Medicaid, SNAP, and TANF application processes.
• Provide clear and accurate information about program eligibility criteria.
• Ensure excellent customer service by addressing client concerns with patience and professionalism.
• Document interactions notate applications, and work across multiple systems to process eligibility.
• Maintain a high standard of confidentiality.
Work Environment Requirements: This is a fast paced, highly detailed oriented work environment.
To succeed in this role, you must have a dedicated, quiet, and professional work environment, free from distractions.
This ensures that you can focus on providing the highest level of service to our clients.
A reliable high-speed internet connection is also required, as all computer equipment will be provided.
Training Requirements: Comprehensive training will be provided to ensure your success in assisting Virginia residents.
Training will include live, instructor-led sessions via video, so a working webcam is mandatory.
Active participation, including video engagement, is essential for successfully completing the training and maintaining ongoing performance standards.
WFH Dress Code Policy: When appearing on-camera, please ensure appropriate attire based on what will be in-view.
...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: 18.46
Posted: 2024-11-09 07:32:32
-
Store Manager
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Store Manager, today!
As a Store Manager, you will be responsible for leading your store to success.
Your purpose is to lead your store to success through mentoring, coaching, and optimizing processes.
Why you will THRIVE here:
You love to help people.
You are a natural leader who builds solid professional relationships.
You enjoy motivating those around you, and you're good at it.
You consistently exceed people's expectations.
You are passionate about providing top-notch customer service.
You have a keen sense of optimizing processes.
Day-in-the-Life:
* Foster a customer-centric culture and exceed customer experience goals.
* Understand and manage the operation of your store to maximize profitability.
* Interview, hire, and lead associates by motivating the mindset of driving sales through customer service.
* Provide regular performance feedback to support associate growth.
* Maintain and analyze P&L reports and inventory logs.
* Adhere to all regulatory and compliance legislation, policies, safety regulations, and overall store appearance standards.
* Uphold cash and bank depository procedures.
* Adhere to inventory and merchandise standards according to the POMP manual, profit planner, and plan-o-gram.
Education and/or Experience:
* S.
Diploma or General Education Degree (GED).
* 5 years of experience in a retail or customer service setting required.
* 2 years of experience in a supervisory role where you led, coached, and inspired a team of associates required.
* Bachelor's Degree in Arts/Sciences (BA/BS) preferred.
* 2 years of experience in a store or department management role preferred.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Store Manager and thrive with us today!
JR044422
....Read more...
Type: Permanent Location: Phillipsburg, US-NJ
Salary / Rate: Not Specified
Posted: 2024-11-09 07:32:30
-
Description & Requirements
Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.
Essential Duties and Responsibilities:
- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes.
Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: 55750
Posted: 2024-11-09 07:32:27
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR044493
The typical starting pay range for this position is between $15 - $17 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2024-11-09 07:32:27
-
Description & Requirements
Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.
Essential Duties and Responsibilities:
- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes.
Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: 55750
Posted: 2024-11-09 07:32:26
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR044423
The typical starting pay range for this position is between $16.28 - $17.50 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Stanwood, US-WA
Salary / Rate: Not Specified
Posted: 2024-11-09 07:32:26
-
Description & Requirements
Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.
Essential Duties and Responsibilities:
- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes.
Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: 55750
Posted: 2024-11-09 07:32:25
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR044458
The typical starting pay range for this position is between $15 - $17 per hour, although wages can vary based on experience and geography.
....Read more...
Type: Permanent Location: Williamsville, US-NY
Salary / Rate: Not Specified
Posted: 2024-11-09 07:32:24
-
Description & Requirements
Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.
Essential Duties and Responsibilities:
- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes.
Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: 55750
Posted: 2024-11-09 07:32:24
-
Description & Requirements
Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.
Essential Duties and Responsibilities:
- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes.
Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: 55750
Posted: 2024-11-09 07:32:23
-
Description & Requirements
Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.
Essential Duties and Responsibilities:
- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes.
Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: 55750
Posted: 2024-11-09 07:32:22
-
Description & Requirements
Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.
Essential Duties and Responsibilities:
- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.
- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.
- Monitor decision-making and performance to ensure quality outcomes.
Provides feedback to appropriate member(s) of leadership management when concerns arise.
- Develop and facilitate inter-rater reliability projects for clinical and quality staff.
- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).
- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.
- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.
- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.
- Conduct regular quality training sessions with internal and external customers.
- Assist with compliance research, documentation, resolution, and reporting.
- Perform other duties, as necessary or assigned by the manager.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
Additional Requirements as per contract/client:
- FSA Department of Education experience preferred
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
- Private work area and adequate power source
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: 55750
Posted: 2024-11-09 07:32:22
