-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:10
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:09
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:09
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:08
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:07
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:07
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:06
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:05
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:05
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:04
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:03
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:02
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:02
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:01
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:00
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-04-24 08:45:00
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:59
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:58
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:58
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:57
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:56
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:56
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:55
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:54
-
Description & Requirements
Serves as a Subject Matter Expert on the IRS Project Team to migrate the Agency from its previous contract writing system, SAP Procurement for Public Sector (PPS), to a new contract writing system, PRISM.
Addressed data cleanup, desired customizations, and configuration options.
Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.
This position is remote and will require the candidate to have an active moderate level IRS MBI.
Essential Duties and Responsibilities:
- Responsible for leading the collaboration between the business stakeholders and the systems analysis teams for systems implementation and software development projects.
- Work with the business stakeholders on the overall vision of the product, functions, and features of an application.
- Work with the business stakeholders during the business requirement review with the development team and ensure that anomalies are documented and addressed.
- Define system process flows and maintain the definition and updates to the system level process flows and requirements.
- Work with the business stakeholder and the development team to ensure there is a clear understanding of how the present and future business needs may impact the existing solution(s).
- Responsible for the definition and review of the functional and non-functional requirements to ensure the solution meets the business requirements.
Lead project peer reviews to ensure that requirements development methodologies are followed and the artifact content supports the scoped business and system requirement changes.
- Work with the project leads during the planning and prioritizing of release scope, ensuring that business priorities are addressed.
- Lead and participate in the review, edit and change management of the business and systems requirements artifacts ensuring that the solution stays on course as it transitions through project milestones.
- Active participation during the design phase to ensure that the system solutions are represented by the design specifications.
Conduct initial review of test scenarios.
Work with the project team to clarify use cases and/or requirements and acceptance criteria.
- Actively collaborate with the project team to ensure that user manuals, release notes and end-user training materials support the business requirements.
- Responsible for accurate requirements traceability between the business and systems requirements and the software solution throughout the release cycle.
- Responsible for active team participation in project peer reviews to ensure that test scenarios support the scoped changes.
Maintenance of requirements documents based on peer reviews and scope changes.
- Responsible for mentoring of other analysts in data analysis, requir...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:44:54
