-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:21
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR051070
....Read more...
Type: Permanent Location: Olean, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:20
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:19
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:19
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:18
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR051058
....Read more...
Type: Permanent Location: Silver Creek, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:17
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:16
-
Service Associate
Contribute to our mission to improve Health and Wellness in your community.
Become a Rite Aid Service Associate, today!
As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.
Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service.
Why you will THRIVE here:
You love to help people.
You enjoy jumping in and helping.
You are a natural leader.
You consistently exceed expectations.
You are excited to provide top-notch customer service.
You remember people and they remember you.
You easily turn customer complaints into compliments.
Day-in-the-Life of a Service Associate:
* Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
* Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
* Maintain the cleanliness and organization of the store.
* Stock store shelves and endcaps with merchandise.
* Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
* Assist with the operation of the One-hour Photo department, if applicable.
* Build and maintain displays of merchandise and complete new plan-o-grams.
* Complete inventory counts and order merchandise based on the results.
* Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
* Assist with price markdowns and changes for merchandise on the shelves.
Qualifications:
Must be at least 16 years old.
What's in it for you?
In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential.
We support personal growth and celebrate achievements.
We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.
Apply to become a Rite Aid Service Associate and thrive with us today!
JR051069
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:16
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:15
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:14
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:14
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:13
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:12
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:12
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:11
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:10
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:10
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:09
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:08
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:08
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:07
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Rapid City, US-SD
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:06
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Sioux Falls, US-SD
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:05
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:05
-
Description & Requirements
Maximus is currently hiring for a Case Management Team Lead to join our QIC Part C team.
This is a remote opportunity.
The Case Management Team Lead is responsible for answering help desk and team member questions, assisting with training team members when needed, and assisting in the queue for the process of creating and closing appeals.
Additionally, the Team Lead must be comfortable with technology, as the role requires the use of bots for processing.
Essential Duties and Responsibilities:
- Ensure individual and service level standards are met or exceeded, and staff members are appropriately trained.
- Responsible for ensuring processes are working to support customer needs.
- Ensure the overall volume of work produced meets or exceeds quality standards.
- Ensure staff maintains an updated knowledge of all programs.
- Ensure the confidentiality and security of all information.
- Monitor the performance of staff and provide feedback and education to improve performance.
- Provide management with updates on all issues regarding quality, training, policy, procedures, and staff issues.
Minimum Requirements
- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience processing medical insurance preferred.
- Experience processing claims preferred.
- Knowledge of medical terminology preferred.
- Experience with Virtual Desktop or Automation Anywhere highly preferred.
- Minimum of 1 year of QIC experience preferred.
- Ability to commit to a training schedule of 8:00am - 5:00pm EST Monday - Friday required.
- Ability to work a schedule of 10:30am - 7:00pm EST Monday - Friday required.
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specifi...
....Read more...
Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2025-04-24 08:46:04
