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Who We Are Looking For
The Operations Specialist serves as an expert resource representing industry business practices; aligning program administration, logistics, marketing, account management and regulatory compliance into tactical daily operations.
Location:
This position operates on-site at our Boca Raton, FL location and will operate during the hours of 11pm-7am.
What You Will Work On
* Oversee Client scheduling coordination with the ground team and coordinates and supports Executive Protection Operations, information, and data processing
* Requesting/Scheduling/Tracking of Global Executive Protection agents and/or drivers and any other service requested by the client
* Support the Managers in the Operations Center with PowerPoint presentations, Security operation plans, Security risk assessments, Security Executive event summaries, and other written documents
* Books Reservations for EP Agents/Security Drivers (Rental Vehicles, Hotel accommodations, flight bookings)
* Prepares travel briefs and EP agent/transportation dispatch confirmations and situation reports to the Management and Client team
* Coordinate and disseminate communication between the Client and vendors regarding all logistics, including pick-up and drop-off times, vehicle scheduling, convenience preferences, route selection, regional threat assessments, and other variables affecting the assignment
* Resolve Operational complaints and poor satisfaction reports
* Participate in a variety of meetings, representing ground transportation issues and communicating updates and department policy to all functional areas of the organization]
* This position operates in a professional office environment.
This role routinely uses standard office equipment such as computers, telephones, scanners, copiers, filing cabinets, and fax machines.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear.
This position occasionally requires lifting office products and supplies up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
* This job description does not comprehensively list all required activities, duties, or responsibilities.
Duties, responsibilities, and activities may change at the discretion of leadership at any time, with or without notice.
Who You Will Work With
The Operations Specialist serves as the liaison and point of contact between Crisis24 - Executive Protection and the Client, vendors, prospects, and agents
What You Will Bring
* A high school diploma is required
* An associate degree or bachelor's degree from an accredited school is preferred
* Three (3) to five (5) years of experience in an Operational and logistics environment is preferred
* Dispatch experience with executive transportation is preferred
* Multi-...
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Type: Permanent Location: Boca Raton, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-19 09:32:04
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Who You Are
The ideal candidate exudes and demonstrates passion for security and safety.
Key skills encompass strong security minded professional,customer service, strongverbalcommunication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles.
The candidate should thrive in ateamenvironment with shifting priorities, projects, and evolving security program expectations.
Adherence to discretion and confidentiality ismandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner.
Operating with integrity in all aspects of the job is a must .
Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these.
The Emergency Response Team Agent will work 12 hour shifts at the desired location on a rotational schedule.
This is a M-F detail and no weekends are required.
Responsibilities & Expectations
The Emergency Response Team Agent Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.
The following are basic functions and responsibilities of this role:
* Ensure the overall safety and security of protectees/corporate employees and location.
* Monitoring security systems and technology tools for various properties to include alarms and cameras.
* Access control for visitors, employees, and vendors.
* Opportunities for travel/special assignments.
* Effectively build relationship and communicate with key staff and employee stakeholders.
* Maintain discretion and confidentiality.
* Ability to work irregular or extended hours including 12 hour daily shifts.
* Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
* Detect and report suspicious activity and security vulnerabilities.
* Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Minimum Requirements
* Required -Possess a valid and current Guard Card and ExposedFirearm Permit
* Required - CCW or LEOSA/HR218
* 5+ years in Executive Protection, ERT, or PSD
* Prior Law Enforcement or Military in the following fields - Special Operations or Combat Arms
* Demonstrate fundamental EP core skills, to include covert coverage, advance documentation and planning, vulnerability assessments, close protection, and safe driving
* CPR certification
* Prior training in incident response, emergency medicine, etc.
* Participation in random drug screenings.
* Must complete physical readiness test prior to offer of employment.
Team members must always maintain physical readiness to respond to an attack or hazard.
* Pass pre-employment ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-19 09:32:01
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This position operates on-site.
This is not a Cybersecurity position.
The embedded GSOC (Global Security Operations Center) Analyst position is focused on 24/7 security operations and serves as the client's single point of contact.
Candidates must be detail-oriented, have a strong aptitude for communication and analytical thinking when responding to events, as well as having a team-first mentality.
Daily responsibilities will focus on monitoring global events and reports from a variety of security systems and tools.
Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience.
Essential Functions
* Provide exceptional customer service via email, real-time messaging applications, and phone calls.
* Monitor and respond to a large volume of emails, messages, and posts.
* Handle a wide variety of administration duties.
* Effectively and calmly manage communications of all kinds with people experiencing distressing and potentially life-threatening emergencies.
* Write incident reports in the assigned format ensuring they are sent with correct grammar and spelling to provide situational awareness and communicate risks to the leadership.
* Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood.
* Assist in the planning and execution of risk assessment projects.
* Contribute to procedures and processes to standardize and enhance risk management.
* Work with the company's various departments to assist the Management in understanding and implementing procedures and policies.
* Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services.
* Process and maintain a wide variety of SOPs (Standard Operating Procedures), ERPs (Emergency Response Plans), documents, files, logs, reports, and forms.
* Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.
Note: This Job Description is not a comprehensive list of all required activities, duties, or responsibilities as these may change at the discretion of the leadership at any time with or without notice.
Qualifications
* GSOC or security operations experience: 1 year - Preferred
* PSA License Preferred
* Possess a 4-year degree in a related field or have equivalent work or military experience in security operations or in a GSOC/SOC/GOC.
Additional Requirements
* Have an interest or direct experience in executive protection, security operations, critical incident management , or corporate security.
* Be well-versed in current technologies and open-source search methodologies.
* Be a competent user of Microsoft Suite and Google Suite.
* Be able to use multiple systems simultaneously whilst working at a fast pace .
* Be able to communicate effectively, both verba...
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Type: Permanent Location: Dublin, IE-D
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:58
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Who We Are Looking For
The Crisis24 Proposal Manager is a highly motivated, self-starter familiar with proposing technology solutions associated with Critical Event Management (Risk and Threat Intelligence, Critical Communications, Travel Risk Management, and Incident Management) with extraordinary attention to detail and accuracy.
The individual is responsible for overseeing all aspects of the proposal process across multiple projects concurrently.
The Proposal Manager understands the use cases for different types of proposals and is practiced in all processes, including, but not limited to, RFx and proactive projects.
The individual creates proposals for new sales and renewal opportunities of various sizes across business and government segments using numerous types of portals (e.g., Ariba, Workday, etc.) and programs (e.g., Word, PDF, PowerPoint, Excel etc.).
What You Will Be Doing
The Proposal Manager must be able to work in a challenging, fast-paced environment across multiple proposals covering all aspects of the Crisis24 business with input from multiple sources.
The individual ensures every proposal submission is responsive, compliant, and formatted based on Crisis24's quality standards.
The Proposal Manager will:
* Support business development activities using APMP best practices and the Proposal Team's documented proposal processes
* Participate in proposal strategy planning and execution with project stakeholders
* Attend client-facing meetings, as needed, as part of the proposal process
* Manage the development of proposals through:
* Researching and gathering relevant information
* Writing, reviewing, organizing, editing, and desktop publishing proposals
* Managing schedules to keep internal staff and partners on task
* Maintain accurate and timely communications of all proposal status and reviews
* Work both independently and with a team to ensure Crisis24 only submits high-quality proposals
* Document and execute actions to produce process improvement and attain higher success rates
* Travel: A few times per year potential
What You Will Bring
* 5+ years of proposal management experience
* APMP certified, or ability to become certified within 6 months of hire
* Bachelor's degree in related field (business, marketing, journalism, etc.) or equivalent work experience
* Experience managing proposals for a SaaS-based solution
* Technical savvy with ability to grasp and explain complex technical solutions
* Strong time management and prioritization skills
* Ability to work independently in fast-paced environments and on multiple deadlines simultaneously
* Fast, independent learner able to stay updated as technology changes
* Advanced Microsoft Office (Word, Excel, PowerPoint), SharePoint, Salesforce, and Acrobat Pro skills
* Self-motivated with ability to autonomously perform required tasks
* Ability to work closely w...
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Type: Permanent Location: Annapolis, US-MD
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:51
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Who We Are Looking For:
The ideal candidate exudes and demonstrates passion for security and safety.
Key skills encompass strong security minded professional,customer service, strongverbalcommunication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles.
The candidate should thrive in ateamenvironment with shifting priorities, projects, and evolving security program expectations.
Adherence to discretion and confidentiality ismandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner.
Operating with integrity in all aspects of the job is a must .
Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these .
Location:
Menlo Park, CA
What You Will Work On :
* S upport protective service agents in the field and on campus as an active shooter response element.
Agents can also support driving principles and as an advance agent.
* P rovide a security presence for Executives, while providing executives and staff with exceptional customer service .
* R eport safety concerns and potential hazards to the Global Security Operations Center (GSOC)/Security Control Room (SCR) and Global Security Protective Services Managers.
* During emergencies, adhere to established GSPS protocol prioritizing the safety of the executive team, staff, and high-profile guests.
* P rotect employees, officers, directors, consultants, contractors, subcontractors and other third parties.
* P rotect assets including equipment, buildings, materials, products and raw materials, and proprietary information.
* Initiat e contact with unknown persons on the premises to determine their identity and intent.
* Enforce company policy regarding guests and photography by restricting employees and visitors from lingering in sensitive, high-profile locations or taking unauthorized photographs.
* Maintain clear succinct communication with team guests, staff, and the Protective Services team .
* Conduct regular sweeps of the area with special attention at the beginning and end of each shift .
* Complete accurate daily reports, monitor messenger threads, and live monitor camera .
* Maintain perimeter security in an open office environment and other environments .
* Support visiting security teams when performing advance walkthroughs for future meetings .
* Maintain active dialogue with the ESO Lead addressing security issues, clarifying expectations, and safety concerns .
* Participate in advanced training to include defensive driver driving and executive protection.
What You Will Bring:
* 3 + years of experience in Executive Protection, Emergency Response Teams (ERT), PSD, or RST
* Must Pass:
+ Physical Readiness Test (PRT) & Meet and Greetprior to offer of employment
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Type: Permanent Location: Menlo Park, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:44
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GSOC Analyst
This position operates on-site in San Francisco, CA.
This is not a Cybersecurity position.
Who We Are Looking For
GSOC Analyst must be detail oriented, have a strong aptitude in communication and analytical thinking when responding to events, as well as having a team first mentality.
Daily responsibilities will focus on the monitoring of global events, camera and alarm monitoring, internal and external communications, and responding to alerts from a variety of security systems and tools.
Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience.
What You Will Work On
* Provide emergency and non-emergency security system monitoring, security dispatch, and emergency notification services.
* Write security incident investigation reports to provide situational awareness and communicate risks to management.
* Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood.
* Assist in planning and execution of risk assessment projects.
* Contribute to procedures and processes to standardize and enhance risk management.
* Work closely with various onsite, offsite, internal, and external security teams.
* Process and maintain a wide variety of files, logs, reports, and forms.
* Prepare written reports of incidents in the proper format, grammar, and spelling.
* Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.
*This Job Description is not a comprehensive list of all required activities, duties, or responsibilities.
Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice.
What You Will Bring
* Bachelor's degree in a related field is strongly preferred.
Either bachelor's degree or equivalent military or work experience is acceptable.
* Have an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security.
* Must be well-versed in current technologies and open-source search methodologies.
* Experience working on a remote based team.
* Must be willing to sign an NDA and maintain strict confidentiality.
* Must be able to communicate effectively, both verbally and in writing.
* Must be a competent user of Microsoft Suite and Google Suite.
* Ability to maintain a professional demeanor during stressful situations.
* Must be able to quickly adapt and excel in dynamic situations.
* Demonstrated organizational and time management skills.
* Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
* Ability to attend training events that fall outside normal work hours.
* Ability to work 8 to 1...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:41
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Location: East Coast-based preferred
Job Summary:
y As a First Responder Ambassador for Law Enforcement Services, you will be responsible for fostering trust and collaboration between corporations and public safety agencies.This role will require both proactive and reactive functions to ensure effective engagement, training, and crisis management.
An effective First Responder Ambassador will enhance preparedness, improve coordination across multiple organizations, improve resource utilization, and increase responder resilience.
Responsibilities include training functions and relationship building with internal and external stakeholders.
The role also includes financial management, client relations, and ensuring implementation of security best practices.
Key Responsibilities:
* Leadership: Work within a team of highly skilled security professionals, cultivating a culture of excellence, discipline, and innovation.
Promote teamwork, growth, and professional development.
* Strategic Vision: Develop, communicate, and execute the program's strategic vision, aligning it with the company's global security strategy.
Continuously elevate the capabilities and efficiency of the first ambassador program.
* Operational Oversight: Ensure seamless operations, with an unwavering focus on white glove service and ensuring the highest level of readiness.
* Security Protocols: Establish and enforce stringent security protocols, including incident reporting and response procedures.
Stay informed of the latest global security trends, integrating them into operations.
* Technology Integration: Stay at the forefront of security technology, overseeing the integration of cutting-edge tools and software into operations.
Enable proactive threat identification and response through the effective deployment of security systems.
* Crisis Management: Develop comprehensive crisis management plans and lead the team in handling critical incidents effectively minimizing impact to clients.
Continuously refine and enhance response strategies.
* Global Coordination: Collaborate with regional security teams and other internal stakeholders to ensure seamless coordination in the event of a security incident.
* Client Coordination: Maintain active coordination with select dedicated clients as determined by leadership and based on operational needs.
Provide regular assessments and updates to ensure client participation and satisfaction.
* Security Program Development: Develop and implement comprehensive security programs that meet or exceed industry standards.
Regularly assess and enhance the effectiveness of security programs to stay ahead of evolving threats.
* Reporting: Provide detailed reports to senior management and clients, offering insights, metrics, and recommendations to enhance security measures.
Ensure transparent and effective communication channels.
* Work closely with public safety officials to ensure the safe introd...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:38
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At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do.
It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful.
It takes an entire team to stand behind something big.
Interested?
Responsibilities & Expectations
The Residential Agent is an Executive Protection Agent tasked with numerous functions providing overall support to protective security operations within the residential environment for UHNW individuals, families and estates.
The following are basic functions and responsibilities of this role:
* Be responsible for safeguarding the client, family, and personal property located at the residence.
* Incorporate the client's core values and code of conduct in all decisions and actions.
Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
* Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
* Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
* Access control for visitors, employees, and vendors.
* Demonstrate effective communication with the client, the family, and other team members.
* Maintain discretion and confidentiality.
* Promote and establish effective working relationships with the client and the Detail Lead er to quickly resolve operational issues without affecting the client's quality of life.
* Detect and report suspicious activity and security vulnerabilities.
* Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Qualifications
* 5 + years of experience in Executive Protection, ERT, PSD, or RST.
* A valid CA Exposed Firearm Permit and Guard Card are required .
* Participation in random drug screenings.
* Team members must always maintain physical readiness to respond to an attack or hazard.
* Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
* Excellent communication skills (verbal and written)
* Prior military, law enforcement experience providing physical security, emergency response, surveillance detection, secure transportation preferred.
* Prior training in incident response, emergency medicine, etc.
Desired Qualifications:
* A valid LEOSA permit or California Concealed Carry Weapons (CCW) permit
* BLS/CPR/AED current certifications
* Completion of an approved Executive Protection Academy
Benefits
* Medical, Dental, Vision, and Life Insurance
* Competitive 401K with employer match
* Employee Assistance Program (EAP)
* Paid time off (PTO)
Information Security
Protect the data and systems of Crisis24 and its sta...
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Type: Permanent Location: Hillsborough, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:35
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Responsibilities & Expectations
The Field Operations Leader (FOL) is tasked with leading a team of at Protectors, wherein you will be responsible for the day-to-day operations of the detail, policies, and procedures.
The FOL holds the point position in the eyes of the client as the trusted, senior most on-site leader.
Scheduling, personnel management, proactive and good communication are a must have for the FOL Role.
Please note that the FOL shift is a 14 day on/off schedule rotation and is open to applicants located outside of the local area, as long as they have valid and current California Guard Card.
Responsibilities include Command Center shifts, driver and field body coverage - Expect to travel
The following are basic functions and responsibilities of this role:
* Ensure the overall safety and security of protectees/corporate employees.
* Monitoring security systems and technology tools for various properties to include alarms and cameras.
* Access control for visitors, employees, and vendors.
* Opportunities for travel/special assignments.
* Effectively build relationship and communicate with key staff and employee stakeholders.
* Maintain discretion and confidentiality.
* Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
* Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
* Detect and report suspicious activity and security vulnerabilities.
* Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Minimum Requirements
* 3+ years of experience in Executive Protection
* Required - California BSIS Guard Card
* Current CPR/AED/BLS
* Participation in random drug screenings.
* Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
* Must successfully complete a 10-day training course, that includes a physical readiness test and basic swimming evaluation, prior to offer of employment.
Team members must always maintain physical readiness to respond to an attack or hazard.
* Pass pre-employment background investigation.
* Possess a high school diploma, GED, or equivalent.
* Possess a valid and current California driver license
* Possess a valid U.S Passport
* Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
* Excellent communication skills (verbal and written)
Desired Qualifications
* Prior ERT, military, law enforcement, RST, PSD, or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
* Prior training in incident response, emergency medicine, etc.
Benefits
* Medical,...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:32
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Who We Are Looking For
GardaWorld is establishing a 24/7 Operations Centre in Cape Town to enhance support for our clients and operational teams across Africa.
The Journey Management Controller is responsible for real-time monitoring of platforms, systems, and communications, serving as the first line of response in journey management, incident handling, and operational coordination.
The role ensures client journeys and alerts are continually observed and managed in line with GardaWorld protocols.
What You Will Work On
* Ensure pre-task correspondence is shared with the travelers
* Monitor client journeys, GPS tracking, platform alerts, and panic alarms to maintain situational awareness
* Respond to inbound communications (calls, emails, system notifications) and escalate in line with SOPs
* Liaise with local vendors, internal teams, and clients to ensure timely and effective operational support
* Ensure Daily Recon is done with vendors
* Log all case information accurately using GardaWorld's systems
* Manage the 24/7 inbox and communications queue, ensuring prompt responses and triaging
* Support incident reports, shift handovers, and monthly reporting duties
* Participate in a rotating shift schedule, including night and weekend shifts
* Real-time monitoring and proactive response to incidents and alerts
* Timely and accurate communication with internal and external stakeholders
* Comprehensive case documentation and reporting
* Operational support for journey management and risk response across Africa
* Effective coordination with third-party service providers and vendors
Who You Will Work With
The Journey Management Controller is accountable to the Journey Management Manager - Africa.
They are responsible for the accuracy of monitoring, responsiveness to incidents, the quality of internal and client communication, and adherence to operational protocols.
What You Will Bring
* Strong communication skills (verbal and written)
* High attention to detail and ability to follow structured procedures
* Ability to perform under pressure in a dynamic environment
* Empathy and a client-service orientation
* Operational awareness and understanding of journey/risk management principles
* Team player with strong collaboration and coordination skills
* Proactive approach to security and incident management
* Experience in a control room, contact centre, emergency response, or security operations
* Proficiency with digital monitoring systems and communication tools
* Familiarity with journey management platforms and procedures is an asset
* Fluency in English (additional languages such as French or Portuguese are a plus)
* Previous experience working with vendors or clients across Africa preferred
* Availability to work shifts, including nights and weekends
* Training will be provided on GardaWorld systems and SO...
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Type: Permanent Location: Cape Town, ZA-WC
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:28
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Location: Remote - East Coast
About the Role
We are seeking an Embedded Intelligence Analyst specializing in open-source intelligence (OSINT) to join our team, supporting a client remotely.
This role is critical for the safety of employees and physical properties, continuity of business operations, and assisting the mitigation of potential business risks.
Your focus and expertise in OSINT will directly influence operational strategies and client safety, making your role pivotal within the security framework.
Key responsibilities of the embedded analyst would include
* Provide proactive, in-depth analysis of open-source intelligence to identify and assess potential threats and risks; map real-world events that could impact company personnel, operations, and business interests, including, but not limited to geopolitical developments, violent extremism and civil unrest.
* Coordinate and fulfill timely and relevant delivery of intelligence and due diligence assessments that influence decision making on security posture, policy and public relations.
* Provide investigations support to counterintelligence, insider risk, and threat management verticals as needed.
* Optimize company research, monitoring and enforcement tools including leveraging AI and other innovative technologies.
* Brief executives as needed on key news, trends and content.
* Provide situational updates to senior management teams during incidents/crisis.
* Collaborate with global stakeholders to collect and prioritize internal requirements.
* Develop and manage internal and external relationships to support risk monitoring and response in markets outside of the United States, by working closely with private sector, governmental, academia counterparts and networks.
We are looking for
* An early-to-mid career intelligence professional (2-4 years of experience) with solid grounding in analytic tradecraft, writing for government or business audiences, and briefing and presentation skills.
* A solid grounding in geopolitical issues, with deep understanding of global systems, conflicts, and pressing international security & macroeconomic topics.
* A solid grounding in counterintelligence or investigations methodologies, with preference for expertise in nation-state, espionage, or technology-transfer investigations.
* Multidisciplinary skills outside traditional intelligence work, with special preference for branding & communications, visualization, graphic design, or video editing abilities.
* An independent, self-starter mindset, comfortable with stretching to tackle new projects with partially defined requirements and a demand for creative problem solving.
* A deeply collaborative working style that is comfortable with teamwork and communication via distance/online collaboration.
* Flexibility & a desire to be proactive at setting expectations, outlining project goals and managing time to meet t...
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Type: Permanent Location: Boca Raton, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:26
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Wonach Wir Suchen
Für unseren Standort in Konstanz suchen wir derzeit zum nächstmöglichen Zeitpunkt einen Global Operations Coordinator (m/w/d).
Die Rolle des Global Operations Coordinator (GOC) hat einen doppelten Fokus: Einerseits bist du Teil eines globalen Operations Teams, welches alle eingehenden Anfragen aus unserem internationalen Netzwerk telefonisch oder per E-Mail entgegennimmt.
Andererseits bist du die erste Kontaktperson für unsere deutschen Kunden.
Als GOC agierst du als Gesicht von Crisis24 und sorgst dafür, dass Anfragen professionell und effizient bearbeitet werden.
Deine Fähigkeit, in kritischen Situationen ruhig zu bleiben, kombiniert mit deinen ausgeprägten zwischenmenschlichen Kompetenzen, ermöglicht es dir, unsere Kunden am Telefon souverän zu begleiten.
Gleichzeitig erlauben dir deine Multitasking-Fähigkeiten, mehrere Aufgaben parallel in Deutsch und Englisch zu meistern.
Erfolg in dieser wichtigen Frontline-Position erfordert ein professionelles Auftreten unter Druck, Freude an der Interaktion mit Anrufern, Empathie sowie die Einhaltung von Richtlinien.
Du bearbeitest sensible und anspruchsvolle Anrufe von Reisenden und im Ausland tätigen Mitarbeitern - von der Reaktion auf interne Panik- und Cyber-Alarmmeldungen, Eskalationen im Bereich Business Continuity und sicherheitsrelevante Vorfälle über medizinische und reiserelevante Beratung vor der Abreise, Terminvereinbarungen bei Hausärzten, Beratung zu Versicherungsansprüchen und Abrechnungsfragen bis hin zu Anfragen für Evakuierungen oder Repatriierungen.
Durch die eigenständige Bearbeitung und den Abschluss von Fällen unterstützt du unsere Medical- und Security-Operations-Spezialisten dabei, sich auf das laufende Fallmanagement zu konzentrieren.
Deine Aufgaben
* Du bearbeitest alle eingehenden Kontakte ins Crisis24 Global Operations Centre professionell und gemäß den Unternehmensrichtlinien.
Deine Hauptaufgaben umfassen (unter anderem): Annahme und Weiterleitung eingehender und ausgehender Anrufe, Bearbeitung von E-Mails, Fallmanagement sowie die Kommunikation mit Kunden und Stakeholdern.
* Als erste Anlaufstelle und „Gesicht" von Crisis24 bist du Botschafter für professionellen Kundenservice und operative Exzellenz.
Gemeinsam mit deinen Kollegen stellst du die 24/7-Erreichbarkeit unseres Operations Centers sicher.
* Du folgst den Standard Operating Processes (SOPs) für Telefonie, E-Mail-Bearbeitung und Fallmanagement.
* Du eröffnest neue Fälle im Crisis24-Fallmanagementsystem und stellst sicher, dass alle Anrufe korrekt bearbeitet werden - unter Einhaltung der SOPs, der First-Call-Protokolle sowie der Datenintegrität.
* Du handelst Anrufe reibungslos ab und arbeitest eng mit anderen Teams zusammen, darunter Medical Operations Specialists, Security Operations Specialists, Claims sowie interne und externe Stakeholder.
* Du bearbeitest und managst Anfragen zu Pre-Trip- und Reiseunterstützung, medizinischer Be...
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Type: Permanent Location: Konstanz, DE-BW
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:23
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Our Part Time hourly EP Agent role pays $40-50 per hour.
Overtime is accrued after 40 hours worked at 1.5x the normal pay rate.
This is not a full-time position and all jobs are filled on an as needed basis.
All candidates must possess a valid VA or MD DCJS Guard Card upon hire.
Candidates should have prior Law Enforcement, Military or extensive private sector experience.
Desired qualities include: College graduate, Prior EP or RST experience, Training in defensive driving, defensive tactics, counter surveillance/surveillance detection, and covert protection.
First Responder, Paramedic or EMT certifications, HR218 or VA, DC, MD CCW permit, and regularly active in outdoor activities such as mountain biking, hiking, ocean sports, etc.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment.
We are committed to a work environment that celebrates diversity.
We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment.
We are committed to a work environment that celebrates diversity.
We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:20
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Who We Are Looking For
The ideal candidate exudes and demonstrates a passion for security and safety.
Key skills encompass customer service, strong communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles.
The candidate should thrive in an environment with shifting priorities, projects, and evolving security program expectations.
Adherence to discretion and confidentiality is crucial, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner.
Operating with integrity in all aspects of the job is a must.
Ideal past job experiences that prepare candidates for this role may include alarm/camera operators, residential security, emergency response, or a combination of these.
What You Will Work On
* Be responsible for safeguarding the client, family, and personal property at the residence.
* Incorporate the client's core values and code of conduct in all decisions and actions.
* Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
* Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
* Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
* Access control for visitors, employees, and vendors.
* Opportunities for travel/special assignments.
* Demonstrate effective communication with the client, the family, and other team members.
* Maintain discretion and confidentiality.
* Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client's quality of life.
* Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
* Detect and report suspicious activity and security vulnerabilities.
* Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Who You Will Work With
This position is tasked with numerous functions providing as-needed support to all protective security details in the greater Chicago area.
What You Will Bring
* Must have a valid state level Guard Card
* Must have prior EP, law enforcement, or military experience
* Must be physically fit to meet the requirements of the job
* Law enforcement or military experience strongly preferred
* First Responder, Paramedic or EMT certifications strongly preferred
* Training in defensive driving, defensive tactics, counter surveillance/surveillance detection, and covert protection strongly preferred
* Ability to maintain a professional demeanor in all situations
* Discretion and the ability to interact professionally and respectfully with people
* Ability ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:16
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At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do.
It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful.
It takes an entire team to stand behind something big.
Interested?
Responsibilities & Expectations
The Residential Agent is an Executive Protection Agent tasked with numerous functions providing overall support to protective security operations within the residential environment.
The following are basic functions and responsibilities of this role:
* Be responsible for safeguarding the client, family, and personal property located at the residence.
* Incorporate the client's core values and code of conduct in all decisions and actions.
* Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
* Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
* Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
* Access control for visitors, employees, and vendors.
* Demonstrate effective communication with the client, the family, and other team members.
* Maintain discretion and confidentiality.
* Promote and establish effective working relationships with the client and the Detail Lead er to quickly resolve operational issues without affecting the client's quality of life.
* Detect and report suspicious activity and security vulnerabilities.
* Be able to operate in a dynamic, multifaceted, and fast-paced environment.
* A valid IA Exposed Firearm Permit and Guard Card are required .
Desired Qualifications:
* 5 + years of experience in Executive Protection, ERT, PSD, or RST.
* A valid LEOSA permit, Concealed Carry Weapons permit, Exposed Firearm Permit, Armed Guard Card, and/or CPR certification.
* Participation in random drug screenings.
* Team members must always maintain physical readiness to respond to an attack or hazard.
* Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
* Excellent communication skills (verbal and written)
* Prior military, law enforcement experience providing physical security, emergency response, surveillance detection, secure transportation preferred.
* Prior training in incident response, emergency medicine, etc.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment without regard to race, religion, gender, sexual orientation, national origin, age, veteran or disabled status, or any other protected class.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents ...
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Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:13
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Position Overview The Part-Time Paramedic will provide high-quality medical care and emergency response services under the guidance of the Program Coordinator.
This role requires professionalism, clinical expertise, and a commitment to delivering exceptional service in a luxury environment.
Located in a premier private community offering exclusive amenities and events for high-net-worth individuals, the on-site medical clinic provides clinical care supported by telemedicine and Basic Life Support (BLS) response on the property through an independent paramedic.
Together, we ensure the highest standard of care and support for staff, members and guests.
Who We Are Looking For
* Knowledge and proficiency in working in a clinical environment.
* Customer Service - able to personally provide a high level of interactive service to targeted customer base/market, building relationships, and acting as an internal company advocate.
* Team Orientation & Interpersonal Skills - highly motivated, passionate, and creative team-player with the ability to develop and maintain collaborative relationships with all levels within and external to the organization.
* Communication - able to effectively and persuasively express self verbally and in writing, using correct language and grammar in a professional, diplomatic, and tactful manner.
* Organization & Time Management - able to work independently with minimal supervision, planning, scheduling, and organizing a professional schedule to complete actions within established deadlines, handling multiple priorities with strong attention to detail.
* Systems & Software - proficient knowledge of Microsoft Office software applications.
Key Responsibilities
Medical Services:
* Deliver Clinical and BLS care for members and guests, ensuring prompt and effective treatment for medical emergencies.
* Assess patient conditions and provide stabilization as needed until advanced care arrives or transport is arranged.
* Maintain readiness of medical equipment and supplies in the clinic and response vehicle.
* Coordinate medical referrals and consultations with local and remote physicians, including telemedicine consultations.
* Maintain electronic medical records and report all patient encounters.
Event Coverage:
* Provide on-site medical coverage for private events, working closely with the Program Coordinator and event staff.
* Ensure medical preparedness and respond promptly to any incidents during events.
Program Support:
* Collaborate with the Program Coordinator to ensure operational protocols are followed.
* Assist with inventory management, equipment checks, and maintaining accurate medical records.
* Maintain all supplies, medical equipment, and emergency response vehicles according to manufacturer recommendations and client procedures.
* Assist with developing or maintaining policies and procedures for clinical operations, including ...
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Type: Permanent Location: Amenia, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:10
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What You Will Do
As a GSO Operations Manager, you'll oversee the daily operations of our Global Security Operations (GSO) services, ensuring compliance, efficiency, and exceptional client care.
You'll lead recruitment, scheduling, and performance management while driving service excellence.
* Manage, mentor, and develop security analyst teams
* Ensure compliance with client requirements, policies, and KPIs
* Oversee recruitment, scheduling, and personnel management
* Conduct performance reviews, site audits, and client meetings
* Manage budgets, invoicing, and operational reporting (SARs, QBRs)
* Drive service improvements through benchmarking and progression models
* Build strong client relationships with a focus on hyper-care
What You Bring
* 5+ years of operations management experience (security or related field preferred)
* Strong leadership and team development skills
* Experience with scheduling, budgets, and performance metrics
* Proven client management and relationship-building expertise
* Ability to manage competing priorities under tight deadlines
* Excellent communication, organization, and problem-solving skills
Join Crisis24 and help us deliver operational excellence, client satisfaction, and continuous service improvement across our global operations.
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment.
We are committed to a work environment that celebrates diversity.
We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:07
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Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.
If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career.
As a full-time employee, you will have access to the following employer/employee paid benefits:
* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
* Robust earned paid time off program (PTO)
* Federal Loan Forgiveness Program (available on eligible roles)
* Tuition & Professional Development Assistance
SCOPE OF ROLE
Reporting to the Manager, Nursing-Psychiatry, the Supervisor, Nursing-Psychiatry will provide oversight, direction, and leadership of the behavioral health nursing team, while ensuring appropriate services and excellent care is received for patients and their families.
The Supervisor, Nursing-Psychiatry will champion the implementation of policies and procedures in conjunction with leading the service line Nursing Team members at designated regional sites.
The Supervisor, Nursing-Psychiatry drives initiatives that contribute to patient access, engagement, and positive clinical outcomes for patients.
HOW YOU'LL SUCCEED
* Effectively supervise and oversee the daily objectives of the Addiction Services nursing team including, but not limited to, ensuring patient's timely access to services, buprenorphine/LAI MAT injectable induction, individual census reconciliation, staff productivity, efficient and organized communication with treatment team members, and thorough documentation.
* Oversees team member's individual performance including ongoing coaching, development, and meeting objectives through the annual review process.
* Provide ongoing communication, teaching, and training for all team members.
* Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team.
* Support the Nursing Director in developing and implementing metrics for monitoring program effectiveness, maintain clinical protocols to support an evidenced based patient care delivery model, care coordination, and quality improvement efforts.
* Support the Nursing Director in developing and leading effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care.
* Ensure clinical procedures and screening practices are compliant with state and federal standards, as well as evidence based practice.
* Participate in recruitment and retention activities.
* Champions success of initiatives, practice frequent face to face interaction with staff, ...
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Type: Permanent Location: Beachwood, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:04
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Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.
If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career.
As a full-time employee, you will have access to the following employer/employee paid benefits:
* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
* Robust earned paid time off program (PTO)
* Federal Loan Forgiveness Program (available on eligible roles)
* Professional Development Support
SCOPE OF ROLE
Reporting to the Program Manager, Crisis Services, the Specialist, Crisis Intervention provides rapid response, screening, and early intervention to individuals experiencing a behavioral health crisis in community, home, and facility settings.
HOW YOU'LL SUCCEED
* Provides de-escalation and crisis intervention to individuals experiencing crisis.
* Works with individuals in crisis to problem-solve and identify solutions for resolving the crisis or assists in arranging assessment and treatment in an appropriate setting.
* Works with individuals' family members and support system to engage in safety planning and the crisis resolution process.
* Assists in creation of an immediate plan to maintain safety.
* Provides coordination of care and linking to appropriate treatment services to meet the needs of the individual.
* Provides follow up contact within two business days (or according to protocol) following a crisis episode to individuals returning to their community setting to check on referrals and identify further needs.
* Collaborates with agency staff, departmental staff, stakeholders, and referral sources on individual cases and to ensure strong community relationships.
* Participates in clinical, administrative, and supervisory meetings.
* Maintains administrative and clinical files, reports, spreadsheets, and correspondence.
* Complete trainings as assigned.
* Always represents Signature Health in a professional manner; includes maintenance of appropriate professional appearance as outlined in the dress code policy, and demonstration of respectful interactions with patients and team members.
Requirements
KNOWLEDGE & EXPERIENCE
* High School Diploma required.
* Qualified Behavioral Health Specialist (QBHS) designation or Peer Support Specialist (PSS) with at least one year of experience in substance use and mental health with minimum 2 years in recovery and plan for maintaining recovery is required.
Crisis experience preferred.
* Must possess a valid unencumbered Ohio driver's license.
* American Heart Association (AHA) Basic Lif...
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Type: Permanent Location: Ashtabula, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:03
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Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.
If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career.
As a full-time employee, you will have access to the following employer/employee paid benefits:
* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
* Robust earned paid time off program (PTO)
* Federal Loan Forgiveness Program (available on eligible roles)
* Professional Development Support
SCOPE OF ROLE
Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling.
The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
HOW YOU'LL SUCCEED
* Demonstrate a friendly, courteous and welcoming first impression to patients and their families.
* Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR.
* Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed.
* Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed.
* Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues.
* Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed.
* Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR.
* Provide administrative support to the office including scanning, faxing and mailing.
* Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed.
* Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks.
* Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times.
* Other duties as assigned.
Requirements
KNOWLEDGE & EXPERIENCE
* High School Diploma or equivalent required.
* 1 year offic...
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Type: Permanent Location: Beachwood, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:03
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Unarmed Security Officer Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity youve been looking for! About Us: At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach.
We are proud to provide top-tier security and loss prevention services to our valued clients and were growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today! What We Offer: Weekly Pay Your hard work rewarded fast.
Competitive Benefits Health, dental, vision, and more.
Flexible Schedules Work-life balance matters.
401(k) Program Invest in your future.
Easy Online Application Process Get started in minutes! Your Responsibilities: Deliver exceptional customer service to clients and visitors.
Monitor CCTV surveillance systems and complete accurate daily activity reports.
Observe, survey, and report on activities at your assigned post.
Respond quickly and appropriately to critical incidents and emergencies.
What Were Looking For: Must be at least 18 years of age.
High school diploma or equivalent (GED).
Authorized to work in the United States.
Strong, stable work history.
Must pass a drug test and background screening.
Prior experience in security, military, corrections, or law enforcement is a plus.
State Security License preferred.
Dont have one? We can help you obtain it! Reliable transportation required.
Why M1 Global? If you're looking for more than just a job if you want to be part of a growing, supportive team where your hard work matters M1 Global is your next career move.
We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.
Grow your career.
Strengthen your skills.
Make a difference.
M1 Global is an Equal Opportunity Employer.
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Type: Permanent Location: East Liberty, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:02
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Position Title:Machinist Department:Machining Last Revised:8/2026 Reports To: Machining Manager Position Purpose The Machinist is responsible for safely and efficiently producing quality parts using a variety of machining and manufacturing equipment.
Equipment may include CNC mills, CNC lathes, manual mills, manual lathes, grinding equipment, conversational machines, and 3D printers.
Machinists set up, operate, adjust, and monitor assigned equipment based on their training and demonstrated proficiency.
They are responsible for interpreting prints and job requirements, determining appropriate machining methods, selecting tooling, making necessary machine or program adjustments, inspecting completed work, documenting results, and maintaining equipment in proper operating condition.
Machinists may also fabricate, fit, modify, and repair fixtures, tooling, experimental parts, and other components required to support Manufacturing and Engineering.
Employees are expected to continue developing their machining skills and cross-train on additional equipment as business needs and training opportunities allow.
Job Functions and Responsibilities Set up, adjust, and operate assigned CNC and manual machining equipment based on training and demonstrated proficiency.
Equipment may include Manual Mills, Manual Lathes, CNC mills, CNC lathes, Grinding Equipment, Conversational Machining Equipment, and 3D Printer.
Create or modify CNC programs when required based on demonstrated proficiency and job requirements.Read and interpret blueprints, drawings, layouts, job orders, and other engineering information.Interpret dimensions, tolerances, surface-finish requirements, and applicable Geometric Dimensioning and Tolerancing (GD&T).Select appropriate cutting tools, workholding, speeds, feeds, depths of cut, and other machining parameters using specifications, material properties, shop mathematics, and machining experience.Position, secure, and align work pieces, fixtures, cutting tools, and tooling using appropriate hand tools, fasteners, hoists, and measuring equipment.Adjust machine controls, offsets, tooling, and machining parameters to maintain dimensions and product characteristics within specified tolerances.Inspect work pieces to verify conformance with specifications using equipment such as micrometers, calipers, gauges, dial indicators, height gauges, and other appropriate inspection equipment.Complete required production, inspection, job, and quality documentation accurately and in a timely manner.Make corrections and adjustments within the employees level of training and authority and work with Engineering, Quality, Maintenance, or other appropriate personnel when additional support is required.Replace worn or damaged tooling and sharpen cutting tools when appropriate using bench grinders, cutter grinders, or other available equipment.Design, fabricate, modify, and repair fixtures, tooling, and experimental or low-volume parts as required to support Manufa...
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Type: Permanent Location: Hicksville, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:01
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Position Title:Technical Support Coordinator Department:Operations Support Last Revised:8/2026 Reports To: Plant Manager Position Purpose The Technical Support Coordinator is responsible for overseeing the day-to-day technical support process for customers, distributors, and internal teams.
This role serves as the primary point of coordination for all support activities, ensuring customer issues are addressed promptly, assigned to the appropriate technical resources, documented accurately, and resolved efficiently.
The Technical Support Coordinator does not directly supervise technicians or engineers but is responsible for coordinating support efforts, managing support workflows, and ensuring consistent customer experience.
The position works closely with technical staff, distributors, parts personnel, and customers to facilitate effective problem resolution and support continuous improvement initiatives.
Job Functions and Responsibilities Customer Support Coordination Serve as the primary contact for incoming technical support requests.Assess customer issues and determine the appropriate support path.Route support requests to the appropriate technician, engineer, distributor, or department.Monitor open support cases to ensure timely follow-up and resolution.Maintain professional and effective communication with customers and distributors throughout the support process.
Support Process Ownership Determine whether support requests should be handled by company personnel, distributors, or other support resources.Evaluate support requests for warranty eligibility, billable service status, and distributor responsibilities.Coordinate support priorities and resource allocation to maximize response effectiveness.Ensure all support interactions are documented accurately and completely within company systems.
Documentation and Knowledge Management Develop and maintain troubleshooting guides, service procedures, and technical support documentation.Create customer-facing and distributor-facing "how-to" instructions for machine maintenance, repairs, and component replacement.Maintain a knowledge base of common service issues and solutions.Identify recurring support issues and recommend corrective actions.
Distributor Training and Development Develop training materials and programs for distributor service technicians.Coordinate and conduct technical training sessions as needed.Work with engineering and service personnel to ensure distributor training materials remain current and effective.Promote consistent support practices across the distributor network.
Parts and Service Administration Prepare quotations for spare parts and support-related services.Process spare parts orders and coordinate order fulfillment activities.Assist with warranty claims and service billing documentation.Ensure support-related records, quotes, and transactions are maintained accurately.
Continuous Improvement Track support metrics and identify opportunities to improve response ti...
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Type: Permanent Location: Hicksville, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:01
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Make Lives Better, Build Your Future: Join Heritage Pointe as a Life Enrichment Assistant! At Heritage Communities, you're more than your title -- you're a vital part of a team that truly values every contribution.
Whether you're just getting started or looking to grow in your career, we offer a workplace where you're supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.
What You'll Do: As a Life Enrichment Assistant, you'll play a hands-on role in improving the lives of our residents by: Planning, executing, and promoting engaging community activities and events tailored to resident interests, talents, and hobbies.
Creating and developing activity plans, schedules, and promotional materials.
Meeting with prospective families or residents, coordinating move-ins and facilitating new resident orientations.
Assisting with the creation of community newsletters, promotions, and social media posts for company websites Building positive relationships with residents, their families, and team members.
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Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-08-19 09:31:00
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IMMEDIATELY HIRING DEALER TRADE DRIVERS IN West Chester, PA Join Fred Beans Automotive Group, voted Best Places to Work 8 years running! The dealer trade driver must have the ability to represent our company in a professional manner while delivering and picking up vehicles to our dealers.
We consider our drivers as the Ambassadors of the company.
This is a perfect opportunity for retired individuals looking for some extra income and to stay active! This Position is a Part Time On Call Position Starting pay is $14.00 per hour.
Employees who successfully complete their 90-day review will receive a pay increase to $16.00 per hour.
Responsibilities include, but are not limited to the following; Maintain safe driving habits at all times and follow company safety guidelines.
Maintain personal time records Verify delivery and pickup Communicate with our dealers Communicate professionally and properly to customers during delivery and pickup
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Type: Permanent Location: West Chester, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-19 09:30:59
