-
Provide daily nursing care and services to assigned residents in accordance with their care plans and under supervisor direction.
Available Shifts:
AM Shift (7am-3pm)
Observe and report any changes in resident condition, accidents, or incidents immediately to the Nurse Supervisor/Charge Nurse.
Maintain accurate and descriptive documentation on charts, flow sheets, and notes using approved facility abbreviations.
Respect and protect residents' privacy by maintaining confidentiality of all health information and reporting any unauthorized disclosures.
Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, and feeding.
Ensure residents who cannot call for help are checked frequently and respond promptly to all call lights.
Assist in transferring, positioning, and transporting residents, using only equipment you are trained on, and report any defective equipment.
Monitor for signs of pressure ulcers, skin breakdowns, or injuries, and report findings promptly to nursing staff.
Honor and report any resident refusals of care or treatment, ensuring their rights and dignity are respected.
Must be a licensed Certified Nursing Assistant in accordance with state law; CPR certification is preferred.
....Read more...
Type: Permanent Location: Lancaster, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:03:06
-
? Full-Time CNA - NOC Shift
Western Slope Health Center
? 3280 Washington St, Placerville, CA 95667
? Starting at $22.93/hr DOE
✨ Supportive Team | Medical, Dental & Vision | 401(k) Options
Make a meaningful difference while advancing your CNA career! Western Slope Health Center is seeking a compassionate and dedicated Certified Nursing Assistant to join our incredible NOC shift team.
If you are someone who truly cares about delivering excellent resident care — we want to meet you!
What You'll Do
As a valued CNA team member, you will:
? Provide daily care and personal support based on each resident's care plan
? Monitor and report resident status changes promptly
? Build warm, respectful connections with residents and families
?️ Assist with mobility, personal hygiene, comfort, and safety needs
? Accurately document care activities and follow all facility procedures
? Respond to call lights quickly and ensure ongoing resident well-being
? Protect resident privacy and confidentiality at all times
? Help create a calm, respectful, and positive care environment every shift
What We're Looking For
✔ Active California CNA certification in good standing
✔ Strong communication and teamwork skills
✔ A caring attitude and desire to support residents with dignity and respect
✔ Reliability and professionalism — especially during the overnight hours
Why You'll Love Working Here
? Supportive and collaborative healthcare team
? Training and growth opportunities
? Positive and mission-driven culture
? Competitive pay + full benefits including:
▪️ Medical, Dental & Vision Insurance
▪️ 401(k) Retirement Options
If you're ready to join a team that values your dedication and helps you grow, Western Slope is the place for you!
? Apply today and help us continue delivering exceptional resident care — one compassionate moment at a time.
....Read more...
Type: Permanent Location: Placerville, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:03:05
-
General Purpose
The primary purpose of your job position is to maintain the grounds, facility, equipment in a safe and efficient manner in accordance with current applicable federal, state, and local standards, guidelines and regulations, our established policies and procedures, and as may be directed by your supervisor, to assure that a successful maintenance program is maintained at all times.
Essential Duties
• Ensure that maintenance schedules are followed as outlined for respective shift or area.
• Report all accidents/incidents to your supervisor no matter how minor they may be.
(NOTE: Such occurrences must be reported on the shift in which they occur.)
• Coordinate daily maintenance services with nursing services when performing routine assignments in resident living areas.
• Other related duties may become necessary or as directed by your supervisor, department director, and/or administrator.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator
• Attend departmental and staff meetings as directed or called.
• Perform specific tasks in accordance with daily work assignments.
• File complaints/grievances with your supervisor.
• Receive and follow maintenance schedule/instructions from your supervisor and as outlined in our established maintenance policies and procedures.
• Perform routine maintenance on grounds, parking areas, driveways, etc., by cutting, trimming, policing, sweeping, etc., as necessary/directed.
• Perform routine maintenance and repair on the facility and equipment to include plumbing, plastering, electrical, carpentry, mechanical, etc., as directed, in accordance with established procedures.
• Clean windows and screens as directed.
• Replace burned out light bulbs, to include exit lights, overhead lights, fluorescent lights, room call lights, etc., and perform cleaning duties wherever necessary.
• Service heating and cooling units/systems, as specified by the manufacturer, and in compliance with established policies and procedures
• Perform unscheduled maintenance tasks as directed.
• Ensure maintenance supplies have been replenished in work areas as necessary.
• Ensure that the facility and its equipment is properly maintained for resident comfort and convenience.
• Report equipment malfunctions or breakdowns to your supervisor as soon as possible
• Follow established safety precautions when performing tasks and when using equipment and supplies.
• Assist others in lifting heavy equipment, supplies, etc., as directed or requested
• Ensure that equipment is cleaned and properly stored at the end of the shift.
• Maintain the confidentiality of all resident care information including protected health information.
• Report known or suspected incidents of unauthorized disclosure of such information.
• Inform residents when it is necessary to move his/...
....Read more...
Type: Permanent Location: Renton, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:03:04
-
Delta View Post Acute is hiring a Licensed Vocational Nurse (LVN)
Currently hiring:
Full Time - PM Shift
Part Time - AM Shift
Our Benefits
* Competitive pay
* Healthcare Benefits including Vision & Dental (Full-time only)
* 401k (Full-time only)
* Paid Time Off
* Rewards and Bonus Opportunities
* Continuous Training and Growth Opportunities
* Fun environment and a great staff to work with!
Looking for:
* Licensed Vocational Nurse (LVN) with a passion for working with seniors.
* Must have an ability to communicate well in writing and verbally in English.
* Trainable and able to follow instructions and implement them.
* Able to make independent decisions and apply critical thinking.
* Must be a dedicated, compassionate and caring team player.
Required license:
* Licensed Vocational Nurse (LVN)
....Read more...
Type: Permanent Location: Antioch, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:03:03
-
General Purpose
The primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident's assessment and care plan, and as may be directed by
your supervisors.
Essential Duties
• Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc., as necessary.
• Use only authorized abbreviations established by this facility when recording information.
• Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.
• Record all entries on flow sheets, notes, charts, etc., in an informative, descriptive manner.
• Report all accidents and incidents you observe on the shift that they occur.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Report any known or suspected unauthorized attempt to access facility's information system.
• Perform only those nursing care procedures that you have been trained to do.
• Ensure that the resident's room is ready for receiving the resident (i.e., bed made, name tags up, admission kit available, etc.).
• Greet residents and escort them to their room.
• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate.
• Make resident comfortable.
• Inventory and mark the resident's personal possessions as instructed.
• Store resident's clothing.
• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged.
• Transport residents to new rooms or to the receiving area.
• Assist with loading/unloading residents' to/from vehicles as necessary.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Meet with your shift's nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services.
• Report all complaints and grievances made by the resident.
• Participate in and receive the nursing report as instructed.
• Follow established policies concerning exposure to blood/body fluids.
• Make beds as instructed.
• Put extra covers on beds as requested.
• Measure and record temperatures, pulses, and respirations (TPRs) of residents, as instructed.
Weigh and measure residents as instructed.
• Ensure that residents who are unable to call for help are checked frequently.
• Answer resident calls promptly.
• Check residents routinely to ensure that their personal care needs are being met.
• Assist residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.).
• Record the resident's food/fluid intake.
Report change...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-12-04 08:03:02
-
General Purpose
The Speech-Language Pathologist (SLP) evaluates and treats patients, communicates with families, physicians and other health team members and maintains documentation of services in the medical records.
Conducts inservices and training for facility staff on an ongoing basis.
Essential Duties
• Evaluate patients within twenty-four (24) hours, or 1 business day of physician referral.
If unable to complete evaluation in 24 hours, documentation in medical record clearly defines cause for delay.
• Develop effective treatment plan and obtain approval for services from referring physician.
• Treat patients per the physician treatment plan.
• Supervise Speech-Language Pathologist Assistants in direct patient care and patient related activities, following state practice act.
• Communicate with supervisor and other health team members regarding patient progress, problem and plans.
• Participate in Patient Care Conferences, Utilization Review meetings and Rehabilitation Conferences as needed.
• Participate in in-services training program for other staff in the facility.
• Record evaluations, daily treatment notes, weekly progress notes, recertification documentation, per Speech and Language Pathologist in the Board State Practice Act and governmental and third party payer requirements.
• Record treatment changes per policy and procedures.
• Instruct patient's families or nursing staff in maintenance program and caregiver training in preparation for discharge from therapy services.
• Participate in discharge planning.
• Act as a clinical preceptor for affiliating CFY/RFP Speech-Language Pathologist and student programs.
• Comply with the Speech Language Pathology and Audiology Bureau State Practice Act and the facility policy and procedures.
• Ability to relate positively, effectively, and appropriately with patients/residents, families, staff and professional colleagues.
Supervisory Requirements
Supervises CFY - Speech Clinical Fellows, if applicable, and assists nursing with training of Restorative Aides.
Qualification
Education and/or Experience
A master's or doctoral degree in SLP and meet either of these requirements:
• Is licensed as an SLP by the state in which they provide services;
OR
• In the case of a person who practices in a state that doesn't license SLPs, they must have:
o Successfully completed 350 clock hours of supervised clinical practicum (or be in the process of accumulating supervised clinical experience);
o Performed at least 9 months of supervised full-time SLP services after obtaining a master's or doctoral degree in SLP or a related field; and
o Successfully completed a national examination in SLP approved by the HHS Secretary.
Proficient in computer skills such as inputting data into programs such as Casamba and Point Click Care.
Certificates, Licenses, Registrations
Licensed as an Speech Therapist in the state.
Employee must meet continue education req...
....Read more...
Type: Permanent Location: Clarksville, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-04 08:03:00
-
General Purpose
The primary purpose of your job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants.
Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing Services or Nurse Supervisor to ensure that the highest degree of quality care is maintained at all times.
Essential Duties
Every effort has been made to identify the essential functions of this position.
However, it in no way states or implies that these are the only duties you will be required to perform.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
• Direct the day-to-day functions of the nursing assistants in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility.
• Periodically review the department's policies, procedure manuals, job descriptions, etc.
Make recommendations for revisions.
• Meet with your assigned nursing staff, as well as support personnel, in planning the shifts' services, programs, and activities.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports/recommendations concerning the activities of your shift as required.
• Cooperate with other resident services when coordinating nursing services to ensure that the resident's total regimen of care is maintained.
• Ensure that all nursing service personnel are in compliance with their respective job descriptions.
• Participate in the development, maintenance, and implementation of the facility's quality assurance program for the nursing service department.
• Participate in facility surveys (inspections) made by authorized government agencies as may be requested.
• Periodically review the resident's written discharge plan.
Participate in the updating of the resident's written discharge plan as required.
• Assist in planning the nursing services portion of the resident's discharge plan as necessary.
• Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies as required.
• Admit, transfer, and discharge residents as required.
• Complete accident/incident reports as necessary.
• Write resident charge slips and forward to the Business Office.
• Maintain the Daily Census Report and submit to the Business Office as required.
• Perform administra...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2025-12-04 08:03:00
-
Dietary Aide
General Purpose
The dietary aide assignments are determined by the needs basis on the activity of the shift.
He/she reports to the Cook and Dietary supervisor.
Essential Duties
• Must be able to learn food service routine within a short period.
• Set up meal trays.
• Must strip down returned trays and start washing dishes.
• Assist with serving the different meals.
• Check and record chlorine concentration and water temperature of dishwashing machine at the beginning of shift.
• Observe the water temperatures of dishwasher during dishwashing cycles.
• Operate dishwasher.
• Prepare nourishments and snacks.
• Sweep and mop kitchen.
• Carry out trash and garbage.
• Put groceries away in a safe, orderly and clean manner.
• To leave the kitchen in a clean and sanitary manner and be of assistance when called upon by the cook or dietary supervisor.
• Clean work surfaces and refrigerators.
• Sweep, mop, and maintain floors.
• Participate in the orientation and on-going training of dietary staff.
• Ability to work in cooperation and harmony with personnel in all departments.
Supervisory Requirements
This job has no supervisory responsibilities.
Qualification Education and/or Experience
High school diploma or equivalent.
Language Skills
Ability to read technical procedures.
Ability to read and follow recipes.
Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability
Ability to solve practical problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Must obtain and maintain food handlers' certificate.
Physical Demands
The essential functions of this position require the following physical abilities: Standing and /or walking very frequently.
Sitting occasionally.
Reaching with hands and arms frequently, pushing/pulling very frequently.
Talking and /or hearing very frequently.
Tasting and /or smelling very frequently.
Lifting up to 50 pounds frequently.
Climbing, balancing, stooping, kneeling, crouching, or crawling occasionally.
Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Additional Information
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings ab...
....Read more...
Type: Permanent Location: Chatsworth, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:58
-
*$750 Sign-On Bonus!
*
General Purpose
The primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident's assessment and care plan, and as may be directed by
your supervisors.
Essential Duties
• Use the wristband or photo card file to identify residents before administering treatments, serving meals, etc., as necessary.
• Use only authorized abbreviations established by this facility when recording information.
• Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical.
• Record all entries on flow sheets, notes, charts, etc., in an informative, descriptive manner.
• Report all accidents and incidents you observe on the shift that they occur.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
• Report any known or suspected unauthorized attempt to access facility's information system.
• Perform only those nursing care procedures that you have been trained to do.
• Ensure that the resident's room is ready for receiving the resident (i.e., bed made, name tags up, admission kit available, etc.).
• Greet residents and escort them to their room.
• Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate.
• Make resident comfortable.
• Inventory and mark the resident's personal possessions as instructed.
• Store resident's clothing.
• Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged.
• Transport residents to new rooms or to the receiving area.
• Assist with loading/unloading residents' to/from vehicles as necessary.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Meet with your shift's nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services.
• Report all complaints and grievances made by the resident.
• Participate in and receive the nursing report as instructed.
• Follow established policies concerning exposure to blood/body fluids.
• Make beds as instructed.
• Put extra covers on beds as requested.
• Measure and record temperatures, pulses, and respirations (TPRs) of residents, as instructed.
Weigh and measure residents as instructed.
• Ensure that residents who are unable to call for help are checked frequently.
• Answer resident calls promptly.
• Check residents routinely to ensure that their personal care needs are being met.
• Assist residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.).
• Record the resident's food/flui...
....Read more...
Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:57
-
Delta View Post Acute is hiring a Licensed Vocational Nurse (LVN)
Currently hiring:
Full Time - PM Shift
Part Time - AM Shift
Our Benefits
* Competitive pay
* Healthcare Benefits including Vision & Dental (Full-time only)
* 401k (Full-time only)
* Paid Time Off
* Rewards and Bonus Opportunities
* Continuous Training and Growth Opportunities
* Fun environment and a great staff to work with!
Looking for:
* Licensed Vocational Nurse (LVN) with a passion for working with seniors.
* Must have an ability to communicate well in writing and verbally in English.
* Trainable and able to follow instructions and implement them.
* Able to make independent decisions and apply critical thinking.
* Must be a dedicated, compassionate and caring team player.
Required license:
* Licensed Vocational Nurse (LVN)
....Read more...
Type: Permanent Location: Antioch, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:57
-
General Purpose
The primary purpose of your job position is to assist in the administering of medications to residents as ordered by the attending physician, under the direction of the attending physician, the nurse supervisor or charge nurse, and the Director of Nursing Services.
The administration of medications shall be in accordance with established nursing standards, the policies, procedures, and practices of this facility, and the requirements of this state.
Essential Duties
• Follow the policies and procedures of the facility governing the administering of medications to residents.
• Note and report errors in the administration of medications
• Assist in developing and implementing procedures or programs of the facility that seek to determine what medication errors are taking place, when, where, and why they occur, and how they can be prevented.
• Perform administrative requirements, such as completing necessary forms, charts, reports, etc., and submit these as may be required.
• Maintain a friendly, productive, working relationship with other members of the department of nursing, attending physicians, the Medical Director, and pharmacists.
• Report any complaints or grievances made by residents to the Director of Nursing Services.
• Participate and cooperate with any facility surveys (inspections) made by authorized government agencies as requested by the Administrator or Director of Nursing Services.
• Participate in Quality Assurance programs, the Pharmaceutical Services Committee, and any other facility committee or program that affects the medication pass and seeks to improve the performance and accuracy of the medication process.
• Accurately and safely prepare, administer, and document the oral and/or topical medications that are commonly used in this facility and that may be ordered for resident use by the attending physician or the Medical Director.
• Verify that any medications brought into the facility by a newly admitted resident are examined and identified by the attending physician or the facility pharmacy or pharmacist • Follow facility policies and procedures regarding the destroying of medications; assist in carrying out these rules under the direction of the facility pharmacist or Director of Nursing Services, including the documentation requirements.
• Follow the labeling policies and practices of the facility.
• Ensure that all medications administered are properly labeled.
• Follow facility procedures in regard to charting medications.
• Assist in documenting and removing medications that are discontinued by the attending physician.
• Follow facility procedures governing drug receipt errors, including notifying the delivery source and the Director of Nursing Services.
• Ensure that documentation of the drug receipt error includes a written error report, signed by an observer/witness and you.
• Follow facility procedures in holding medications for residents who are...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:56
-
Housekeeping Aide - Dublin Post Acute Care
Pay $15
Full-Time
Dublin Post Acute Care is dedicated to providing a clean, safe, and welcoming environment for our residents, visitors, and staff.
We are looking for dependable and detail-oriented individuals to join our Housekeeping Team!
Responsibilities:
* Maintain cleanliness and sanitation of resident rooms, common areas, and facility spaces
* Perform daily cleaning routines such as dusting, sweeping, mopping, vacuuming, and trash removal
* Assist with laundry duties as assigned
* Follow infection control guidelines and facility protocols
* Provide excellent customer service and support to residents and their families
* Work as part of a team to ensure a positive environment
Qualifications:
* Previous housekeeping or cleaning experience preferred but not required
* Ability to work independently and efficiently
* Strong attention to detail and time management skills
* Compassionate attitude and desire to serve seniors
* Able to lift, push, and pull up to 25 lbs
What We Offer:
* Competitive wages
* Benefits for full-time team members
* Supportive and friendly work environment
* Opportunities for growth and advancement within our organization
? Located in Dublin, Ohio
? Join a team that truly cares about making a difference every day!
....Read more...
Type: Permanent Location: Dublin, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:56
-
?? Full-Time Cook
Rock Creek Care Center
? 260 Racetrack St, Auburn, CA 95603
? $20-$23/hr DOE
✨ Supportive Team | Medical, Dental & Vision | 401(k) Options
Bring your passion for cooking to a place where it truly makes a difference! Rock Creek Care Center is seeking a dependable and skilled Cook to help nourish and uplift our residents each day.
If you take pride in creating delicious meals with great presentation and enjoy working in a positive, team-focused environment—we'd love to meet you!
What You'll Do
?️ Prepare high-quality meals in large quantities following menus and dietary guidelines
? Accurately prepare special diets and pureed foods as needed
? Ensure food safety and sanitation standards are always maintained
? Help create an enjoyable dining experience for residents
? Clean and maintain kitchen, equipment, and serving areas
? Record food temperatures and follow portion control processes
? Collaborate with dietary team members & other departments
?? Supervise kitchen operations in the absence of the Dietary Supervisor
? Report any resident concerns to Nursing leadership
What We're Looking For
✔ High school diploma or equivalent
✔ 1+ year of cooking experience in healthcare or long-term care
✔ Ability to follow recipes, production sheets, and sanitation procedures
✔ Strong communication skills and teamwork mindset
✔ ServSafe certification (or ability to obtain)
✔ Ability to solve problems and stay organized in a fast-paced kitchen
Why You'll Love Working Here
? Friendly, collaborative work environment
? Training + opportunity to support and lead the kitchen when needed
? A role that directly supports resident wellness and happiness
? Great benefits package including:
▪ Medical, Dental & Vision
▪ 401(k) Retirement Options
If you're ready to serve with heart, apply today and grow your career with a team that appreciates great food and great people!
....Read more...
Type: Permanent Location: Auburn, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:55
-
General Purpose
The primary purpose of your job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants.
Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing Services or Nurse Supervisor to ensure that the highest degree of quality care is maintained at all times.
Essential Duties
Every effort has been made to identify the essential functions of this position.
However, it in no way states or implies that these are the only duties you will be required to perform.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
• Direct the day-to-day functions of the nursing assistants in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility.
• Periodically review the department's policies, procedure manuals, job descriptions, etc.
Make recommendations for revisions.
• Meet with your assigned nursing staff, as well as support personnel, in planning the shifts' services, programs, and activities.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed in this facility.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports/recommendations concerning the activities of your shift as required.
• Cooperate with other resident services when coordinating nursing services to ensure that the resident's total regimen of care is maintained.
• Ensure that all nursing service personnel are in compliance with their respective job descriptions.
• Participate in the development, maintenance, and implementation of the facility's quality assurance program for the nursing service department.
• Participate in facility surveys (inspections) made by authorized government agencies as may be requested.
• Periodically review the resident's written discharge plan.
Participate in the updating of the resident's written discharge plan as required.
• Assist in planning the nursing services portion of the resident's discharge plan as necessary.
• Interpret the department's policies and procedures to personnel, residents, visitors, and government agencies as required.
• Admit, transfer, and discharge residents as required.
• Complete accident/incident reports as necessary.
• Write resident charge slips and forward to the Business Office.
• Maintain the Daily Census Report and submit to the Business Office as required.
• Perform administra...
....Read more...
Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:54
-
Rossmoor Post Acute is looking for a Speech Language Pathologist to join our team!
Why Join Us:
Big team with a perfect blend of new grads and experienced therapists
Great hands-on learning opportunity
Close-Knit team, excellent teamwork and communication
Benefits:
Competitive pay
Healthcare Benefits including Vision & Dental (Full-time only)
401k (Full-time only)
Paid Time Off
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities
Fun environment and a great staff to work with!
Job Description:
* Develop effective treatment plan and obtain approval for services from referring physician.
* Treat patients per the physician treatment plan.
* Communicate with supervisor and other health team members regarding patient progress, problem and plans.
* Participate in Patient Care Conferences, Utilization Review meetings and Rehabilitation Conferences as needed.
* Participate in in-services training program for other staff in the facility.
* Record evaluations, daily treatment notes, weekly progress notes, recertification documentation, per Speech and Language Pathologist in the Board State Practice Act and governmental and third-party payer requirements.
* Record treatment changes per policy and procedures.
* Instruct patient's families or nursing staff in maintenance program and caregiver training in preparation for discharge from therapy services.
* Participate in discharge planning.
* Act as a clinical preceptor for affiliating CFY/RFP Speech-Language Pathologist and student programs.
* Comply with the Speech Language Pathology and Audiology Bureau State Practice Act and the facility policy and procedures.
* Ability to relate positively, effectively, and appropriately with patients/residents, families, staff and professional colleagues.
Required license or certification:
* Licensed - Speech-Language Pathologist
....Read more...
Type: Permanent Location: Walnut Creek, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:54
-
Step into the role of Senior Associate, Property Strategy and Management, where your expertise will help shape and deliver new and existing sports & entertainment partnerships for the firm.
You'll be a critical player in helping ensure the Sports & Entertainment marketing team is at the forefront of sports & entertainment trends and innovations that can help the firm maximize its investments, achieve strategic objectives and remain a leader in the space.
As a Senior Associate within the Sports & Entertainment marketing team, you will play a critical role in ensuring the our strategy remains consistent and current, that the necessary data, research and market insights are present for the team to build the best business cases internally for existing as well as new partnerships.
You will be critical in keeping the team organized and uniform in how it strategically looks at both existing and new partnerships.
Job responsibilities
* Support the Head of Partner Strategy and Management across existing and new property partnerships
* Develop and create strategic overviews, business cases, etc.
for existing and new partnerships and sponsorships
* Coordinate cross-functional teams to deliver strategic documents, overviews and business cases
* Track and report on partnerships and sponsorships to ensure investment optimization
* Assist in the development of client engagement strategies
* Manage project timelines, budgets, and deliverables
* Liaise with external partners, agencies, and vendors
* Identify opportunities to enhance, evolve and innovate partnerships and sponsorships
* Prepare presentations and marketing materials for internal and external stakeholders
* Stay current on industry trends and best practices in sports and entertainment marketing
Required qualifications, capabilities and skills
* Bachelor's degree in Marketing, Business, or related field
* 3+ years of experience in marketing, sponsorship, or sports & entertainment
* Strong project management and organizational skills
* Excellent written and verbal communication abilities
* Proven ability to work collaboratively in a fast-paced environment
* Experience managing multiple projects simultaneously
* Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word)
* Detail-oriented with strong analytical skills
* Ability to build relationships with internal and external stakeholders
* Demonstrated problem-solving and critical thinking skills
* Willingness to work occasional evenings and weekends
Preferred qualifications, capabilities and skills
* Experience in sports and entertainment marketing or sponsorship
* Familiarity with sponsorship and partnership in the sports & entertainment space
* Knowledge of marketing analytics and measurement tools
* Experience working with agencies and external partners
* Creative mindset with ability to develop innovative ma...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:52
-
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
....Read more...
Type: Permanent Location: Yakima, US-WA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:52
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Germantown, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:51
-
Join the Merchant Services team! As a key member of the team, you will drive the end-to-end client experience.
As a Relationship Manager within the Technology Media & Telecoms team in Merchant Services, you will manage a select portfolio of global large corporate clients.
You will collaborate closely with the firm-wide bank coverage team, JPMorgan Payments Treasury Services.
Your role involves maintaining strong relationships with key decision-makers and influencers within your assigned client relationships.
You will work towards meeting JP Morgan Merchant Services' profitability goals through strategic client management, re-contracting existing business, and identifying, pursuing, and acquiring additional business within your designated portfolio.
Job responsibilities
* Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
* Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
* Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
* Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
* Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
* Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
* Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
* Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment
Required qualifications, capabilities, and skills
* 8 + years of experience in strategic relationship management and/or business development in the Payments industry
* Contract negotiation experience
* Senior sales and account executive management experience
* Experience managing complex clients
* Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
* Experience and comfort level working with C-suite level client stakeholders
* Demonstrated track record of collaboration across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners
* Demonstrated ability to work a...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:50
-
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
....Read more...
Type: Permanent Location: Montebello, US-CA
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:50
-
JPMorganChase is seeking a strategic and creative to lead editorial strategy and content planning for our social media channels.
As a Social Media Editorial and Content Vice President within Commercial & Investment Bank you will report to and work closely with the Head of Content and Creative for Social Media.
You will shape and execute the firm's social voice, leading engagement with employees, clients, prospects, and stakeholders.
In addition, you will oversee multi-channel editorial planning and mentor a team of content creators, playing a vital role in amplifying our brand and sharing the stories of our impact across the firm and beyond.
Job responsibilities
* Optimize and implement the firm's social media strategy and tone of voice, ensuring alignment with brand vision and business objectives.
* Oversee editorial calendar management and content planning for all JPMC social channels, including LinkedIn, Facebook, and emerging platforms.
* Mentor and develop a team of content creators.
* Collaborate with cross-functional teams to support firmwide initiatives and special projects.
* Guide the creation of social-first video and editorial content, maintaining consistency in brand voice and creative standards.
* Use audience insights, social listening, and analytics to inform strategy and maximize engagement.
* Work with communications, marketing, and business stakeholders to deliver integrated campaigns.
* Monitor social media trends and emerging technologies to keep JPMC's presence innovative.
* Establish and track KPIs, providing regular reporting and actionable recommendations to senior management.
Required qualifications, capabilities, and skills:
* 7+ years of experience in social media, content strategy, editorial, or digital marketing; Bachelor's degree; advanced degree or relevant certifications.
* Proven success developing and executing multi-channel social strategies for large organizations or digital publishers.
* Strong copywriting and editorial skills, with the ability to maintain a consistent brand voice.
* Experience managing and mentoring creative teams.
* Demonstrated success leading special projects and cross-functional initiatives.
* Deep understanding of social media platforms, trends, analytics, and audience engagement.
* Analytical mindset with the ability to use data to inform decisions.
* Excellent verbal and written communication skills.
* Strong project management and organizational skills; able to multitask in a fast-paced environment.
* Proficiency with Adobe Creative Suite (including After Effects), Canva, and Microsoft Office Suite; solutions-oriented, with a proven track record in video storytelling from ideation to execution.
* Ability to build relationships across divisions and exercise sound judgment; team player with an enthusiastic attitude and entrepreneurial spirit.
Preferred qualifications, capabilitie...
....Read more...
Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:49
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
....Read more...
Type: Permanent Location: Bexley, US-OH
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:48
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Chattanooga, US-TN
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:47
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Asheville, US-NC
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:46
-
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference.
You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers.
While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.
As a Specialist II in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products.
Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.
You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills.
You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.
Job responsibilities
* Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
* Utilizes customer service expertise to interpret needs and deliver continuous insights
* Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
* Excels both independently and collaboratively, driving team success and achieving goals
* Follows all regulatory and departmental practices and procedures diligently
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
Required qualifications, capabilities, and skills
* Communication, information gathering, and decision-making skills
* Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
* Ability to manage complex customer interactions using empathy, composure, and sound judgment
* Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
* Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
* Ability to solve problems and effectively present and explain solutions
* Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
* Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Developing ability to use data to understand issues and opportunities
* Developing skills in using AI technology for automation and prompt writing
Work Sche...
....Read more...
Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2025-12-04 08:02:46
