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We are not looking for job seekers.
We want change-makers! Are you a leader who is passionate about using data? This opportunity is a perfect fit for you to accelerate product development, drive business growth, and improve the Chase customer experience.
You will serve as a member of the product team, collaborating with the Product Owner, design lead, and technology lead to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business.
As a Vice President Data Owner - Card Customer Journey in our Card Data & Analytics team, you will play a crucial role in promoting our firm's innovation agenda.
Your work will involve ensuring the quality and protection of data, which is key to our business objectives, advanced analytics, operations, and reporting.
This role provides you with the opportunity to be accountable for all data in the Card Customer Journey product, enabling you to make a significant impact on our business.
Job Responsibilities
* Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
* Work with key partners to drive an understanding of the data and its use within the business.
Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
* Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control
* Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
* Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirements
* Influence resources to resolve identified data issues in a timely manner
* Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality
* Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
* Develop strong relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions
* Manage the execution of a set of milestones.
Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.
* Track and manage work streams and associated KPIs to ensure deliveries are successful.
Required qualifications, capabilities, and skills:
* Exceptional interpersonal and commun...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:04
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Long Beach, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:04
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Branch Operations team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences.
With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers.
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
* Expert in Banking Operations
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization.
* Excellent numerical, analytical, and strategic problem-solving skills
* Intermediate to expert level knowledge of JIRA and Confluence tools, with ability to build dashboards and data for analysis.
* Full understanding of software development life cycle new ideas.
* Leadership Experience is a plus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awar...
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Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:03
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Smithtown, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:02
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Bank's Rewards Technology Group, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Proficient in coding in one or more languages, Java with Spring Boot is a requirement to have in your background
* Hands-on public cloud technology and containers - AWS, Kubernetes
* Hands on experience working with Infrastructure as Code (IaC) - Terraform
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Hands-on knowledge working with AWS is very nice to have.
It's not a must have but will put your profile above others that do not have it.
* Any AWS certifications are a bonus
* Financial or banking industry experi...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:59
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The Machine Learning Center of Excellence (MLCOE) is a world-class machine learning team which continually advances state-of-the-art methods to solve a wide range of real-world financial problems using the company's vast and unique datasets.
Strategically positioned in the Chief Technology Office, our work spans across all of J.P.
Morgan's lines of business including Corporate & Investment Banking, Asset Wealth Management, Consumer & Community Banking, and through every part of the organization from front office sales and trading, to operations, technology, finance and more.
With this unparalleled access to the firm, this role offers a unique opportunity to explore novel and complex challenges that could profoundly transform how the firm operates.
As a 2025 Machine Learning Center of Excellence Summer Associate - NLP, Speech Recognition, Quant AI, and Time Series, successful candidate will apply sophisticated machine learning methods to a wide variety of complex domains within natural language processing, large language models, speech recognition and understanding, reinforcement learning, and recommendation systems.
The candidate must excel in working in a highly collaborative environment with their MLCOE mentors, business experts and technologists in order to conduct independent research and help deliver solutions to the business.
The candidate must have a strong passion for machine learning, solid expertise in deep learning with hands-on implementation experience, and invest independent time towards learning, researching, and experimenting with innovations in the field.
Learn more about our MLCOE team at jpmorgan.com/mlcoe.
Job responsibilities
* Enrolled in a PhD or MS in a quantitative discipline, e.g., Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, Data Science, or related fields, or equivalent research or industry experience,
* Expected graduation date of December 2025 through August 2026
* Solid background in NLP, large language models, speech recognition and modelling, or personalization/recommendation.
Familiarity with state-of-the-art practice in these domains or knowledge of Financial Mathematics, Stochastic Calculus, Bayesian techniques, Statistics, State-Space models, MCMC, DSGE models, MCTS / distributed
* Knowledge and experience with Reinforcement Learning methods
* Proficient in Python, and experience with machine learning and deep learning toolkits (e.g., TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
* Scientific thinking, ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
* Solid written and spoken communication to effectively communicate technical concepts and results to both technical, and business audiences
* Curious, hardworking, detail-oriented and motivated by complex analytical problems
* Ability to work both inde...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:55
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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work with Global Technology Applied Research (GTAR) center at JPMorgan Chase & Co.
(JPMC).
The goal of GTAR is to design and conduct research across multiple frontier technologies, in order to enable novel discoveries and inventions, and to inform and develop next-generation solutions for the firm's clients and businesses.
As a 2025 Immersive Technology (Computer Graphics/3D/AR/VR) Summer Associate within the Global Technology Applied Research (GTAR) division of JPMorgan Chase & Co., your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, interaction with senior stakeholders and more.
Our areas of focus include AR/VR, Computer Graphics, Quantum Computing, Human Machine Interfaces, Computer Vision, and IoT.
Job responsibilities
* Advance the field of Computer Graphics in the areas of cloud, data, and runtime management for financial applications
* Augment existing platforms and frameworks with novel research components
* Participate in technical partnerships with external organizations, such as academic institutions, government agencies, and leading technology firms
* Contribute to JPMC's IP by pursuing necessary protections of generated IP
* Contribute to establishing JPMC's reputation in the scientific field via publication of select results in prestigious venues
Required qualifications, capabilities, and skills
* Strong understanding of 1+ programming language Python, C#, Typescript, Swift, C++
* Interest in and prior experience with data modeling and creating a software framework for managing data with graphical user interfaces
* Interest in creating multi-user software for collaboration and application state management
* Create high-quality code with attention to detail, readability, and performance in mind
* Experience building software holistically: From planning and proposal to implementation, testing, optimization, and deployment
Preferred qualifications, capabilities, and skills
* Preference is given to candidates with a strong publication record
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:51
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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work with Global Technology Applied Research (GTAR) center at JPMorgan Chase & Co.
(JPMC).
The goal of GTAR is to design and conduct research across multiple frontier technologies, in order to enable novel discoveries and inventions, and to inform and develop next-generation solutions for the firm's clients and businesses.
As a 2025 Quantum Communication and Quantum Cryptography Summer Associate within the Global Technology Applied Research (GTAR) division of JPMorgan Chase & Co., your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, interaction with senior stakeholders and more.
Our areas of focus include Quantum Communication, Quantum Cryptography, Symmetric Key Cryptography, as well as Post-Quantum Cryptography.
Full-time employment offers may be extended upon successful completion of the program.
Job responsibilities
* Advance the field of quantum-safe cryptography and their applications to the financial world
* Provide novel research solutions to problems faced by internal project teams
* Work with other researchers to document your findings in scientific papers
* Contribute to JPMC's IP by pursuing necessary protections of generated IP
Required qualifications, capabilities, and skills
* Experience in scientific technical writing
* Excellent analytical, quantitative and problem solving skills
* Demonstrated research ability with strong communication skills and the ability to present findings to a non-technical audience
* Proficiency in Python/MATLAB
* Enrolled in a master's or Ph.D.
degree program in math, science, engineering, computer science or related fields
* Quantum Cryptography, Quantum Information Theory, Symmetric Key Cryptography
* Post-Quantum Cryptography, Zero Knowledge Proofs, Secure Multi-party Computation, Quantum Cryptanalysis
Preferred qualifications, capabilities, and skills
* Preference is given to candidates with a strong publication record
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any p...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:51
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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work with Global Technology Applied Research (GTAR) center at JPMorganChase (JPMC).
The goal of GTAR is to design and conduct research across multiple frontier technologies, in order to enable novel discoveries and inventions, and to inform and develop next-generation solutions for the firm's clients and businesses.
As a 2025 IoT/Ubicomp Summer Associate within the Global Technology Applied Research (GTAR) division of JPMorgan Chase & Co., your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, interaction with senior stakeholders and more.
Our areas of focus include IoT, Ubiquitous Computing, Mobile Computing, Sensing Systems, Signal Processing, Machine Learning, and Privacy & Security.
Full-time employment offers may be extended upon successful completion of the program.
Job responsibilities
* Advance the field of IoT/Ubicomp and related topics in both algorithms and applications
* Provide novel research solutions to problems faced by internal project teams
* Work with other researchers to document your findings in scientific papers
* Contribute to JPMC's IP by pursuing necessary protections of generated IP
Required qualifications, capabilities, and skills
* 1+ years of experience with one or more of the following domains/topics: Internet of Things (IoT), Ubiquitous Computing (Ubicomp), Mobile Computing, Sensing Systems, Signal Processing, Machine Learning, Privacy & Security, Cloud Computing / Networking, and Human-Computer Interaction (HCI)
* Strong software/hardware system implementation/prototyping skills
* Experience in scientific technical writing
* Working knowledge of common research evaluation frameworks and techniques
* Excellent analytical, quantitative and problem solving skills and demonstrated research ability
* Strong communication skills and the ability to present findings to a non-technical audience
* Enrolled in a master's or Ph.D.
degree program in math, science, engineering, computer science or related fields
Preferred qualifications, capabilities, and skills
* Preference is given to candidates with a strong publication record
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:50
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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work with Global Technology Applied Research (GTAR) center at JPMorgan Chase & Co.
(JPMC).
The goal of GTAR is to design and conduct research across multiple frontier technologies, in order to enable novel discoveries and inventions, and to inform and develop next-generation solutions for the firm's clients and businesses.
As a 2025 Computer Vision and Machine Learning Research Summer Associate within the Global Technology Applied Research (GTAR) division of JPMorgan Chase & Co., your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, interaction with senior stakeholders and more.
Our areas of focus include computer vision and responsible machine learning.
Full-time employment offers may be extended upon successful completion of the program.
Job responsibilities
* Advance the field of computer vision and machine learning
* Provide novel research solutions to problems faced by internal project teams
* Work with other researchers to document your findings in scientific papers
* Contribute to JPMC's IP by pursuing necessary protections of generated IP
Required qualifications, capabilities, and skills
* 1+ years of experience with computer vision and machine learning algorithms and applications
* Experience in one or more following domains:
+ 2D/3D computer vision, neural radiance fields, efficient video analytics, edge computing
+ Trustworthy/Responsible machine learning, e.g., fairness, privacy, prediction uncertainty, interpretability, and machine unlearning
* Excellent knowledge of Python programming, and familiar to related deep learning frameworks
* Excellent knowledge of Python programming, and familiar to related deep learning frameworks
* Experience in scientific technical writing, as well as grant applications or research proposals
* Working knowledge of common research evaluation frameworks and techniques
* Excellent analytical, quantitative and problem solving skills and demonstrated research ability
* Strong communication skills and the ability to present findings to a non-technical audience
* Enrolled in a master's or Ph.D.
degree program in math, science, engineering, computer science or related fields
Preferred qualifications, capabilities, and skills
* Preference is given to candidates with a strong publication record.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:45
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Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
As a Content Design Vice President in Affluent/High Net Worth Card, you will develop and execute content plans for inclusive, usable product experiences and play a pivotal role in shaping customer experiences through content.
Lead strategically important initiatives, drive innovative solutions to complex problems, and collaborate with cross-functional teams.
Leverage your expertise in content design and content architecture and provide guidance and direction in the narrative structure of products and services.
Create engaging, user-friendly content that effectively communicates complex concepts to a diverse audience.
Champion inclusive design and customer experience and contribute to the success of JPMorgan Chase's user experience design efforts.
In this role, you will help to lead, define and shape how content shows up across our customer experiences and new value propositions - aligning GTM(Go-to-market), offering, and key moments of truth for our cardholders.
This is inclusive of anything from unboxing, to digital touchpoints, to servicing.
An ideal candidate will have a strong consultative muscle and can partner effectively with product, GM, and other cross-functional partners to both gather necessary inputs and get to winning outcomes.
Job responsibilities
* Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals
* Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
* Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
* Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
* Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
* Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
* Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
* Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
* Advanced technical literacy ...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:44
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Become an integral part of [insert LOB] team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in Core Platform Engineering team, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits ...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:42
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: East Brunswick, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:42
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
* Bilingual English and Mandarin Required
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities ...
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Type: Permanent Location: Bellevue, US-WA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:40
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Experience in designing and implementing iOS applications using Swift UI
* Experience working with API integration
* Experience in iOS Frameworks like Foundation, UIKit, CocoaTouch, and Core Data.
* Experience in using Xcode-provided tools like Debug Memory Graph, Debug View Hierarchy, Instruments for Profiling
* Experience with One or more Design Patterns - MVC, MVVM, MVP, Singleton
* Working knowledge of Git/Bitbucket version control
* Created an application that is available in Apple's AppStore
* Proficiency with Linux, Mac OS X, GNU tools, and scripting languages
* Understanding of build systems CI/CD (Jenkins)
* Experience with Unit Testing frameworks and Code coverage tools for Swift
Preferred qualifications, capabilities, and skills
* Understands the importance of unit testing and is able to write meaningful unit tests
* Understanding of GIT and GIT workflow
* Pair programming ability is a bonus
* Experience leading teams of technologists
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow,...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:39
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As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Bank, Digital & Platform Services team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 2+ years of applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages Java 8+ and Python and debugging skills
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies and hands on experience in CI/CD, Application Resiliency, Security and deployments in AWS public cloud
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Having excellent knowledge of & experience with event driven, microservice, REST/API, cloud based architectures
* Hands-on experience with AWS Glue, AWS Athena, EMR, Lambda, and Step-functions with API Gateway, AWS ECS, AWS EKS, AWS Fargate, Kubernetes, AWS S3, AWS EC2, AWS Lake Formation
* Big data expertise in Apache Spark ETL, Snowflake
* Hands-on Experience writing performant SQL code/stored procedures
* Hands-on Experience with data visualization tools such as Tableau, Qlikview, Quicksight, etc.
Preferred qualifications,...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:39
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The Chase Rewards Team delivers loyalty user experiences that allow customers to redeem their Ultimate Rewards points.
The Rewards Redeem General Manager & Rewards Engagement team is comprised of several redemption option verticals, including Gift Card, Point Transfer, Amazon Pay with Points, and Pay Yourself Back.
As a Senior Associate in Rewards you will be joining a high visibility strategy team, supporting the Gift Card program which includes overseeing 200+ merchants, launching monthly promotions, internal relationship management and supporting the strategy roadmap.
You will ensure customer engagement, business objectives and NPS while maintaining a strong controls environment.
You will be working cross-functionally with several partners to deliver on product initiatives to drive decision making on areas of opportunity and investment.
Job Responsibilities:
* Lead the compilation & execution of monthly promotions by working closely with external partner, Marketing, Operations, Product and Testing teams
* Support internal (Freedom, Sapphire, Ink) and external (gift card vendor, merchant) relationships while executing gift card strategy against business objectives
* Maintain roadmap for product vision and lead gift card marketing execution
* Analyze campaigns against performance KPIs and find opportunities to optimize future performance
* Assist with executive level presentations for senior management that communicate innovation roadmap strategies, financial impact, execution plans and customer experience
* Work with Product, Operations, Finance and external partner to ensure contractual obligations are fulfilled
* Optimize the customer experience and have a pulse on product backlog initiatives through working with Voice of the Customer and Product
Required qualifications, capabilities and skills:
* 3+ years of Business strategy or Product experience
* Strategic insight and ability to identify business opportunities
* Ability influence cross-functional internal and external teams
* Analytical thinker with ability to interpret data to identify key insights that drive change
* Effective communication and presentation skills
* Bachelor's Degree or equivalent experience required
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this position.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we d...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:37
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At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Collection Specialist's work is creative, exciting, and different every day.
As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities
* Works in a call center environment that requires 100% phone-based customer interaction
* Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicates with customers in a metrics-driven environment
* Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
* Works both independently and in a team environment
* Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Collections, Sales, Retail or Customer Service industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend paid classroom trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those...
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Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:35
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As an Infrastructure Engineer III at JPMorgan Chase within the Corporate Sector, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline.
Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities:
* Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
* works as an Oracle Exadata Database Administrator (DBA) in a highly customer-focused database administration team, which provides 7×24 support in test/prod environments.
* Resolves most nuances and determines appropriate escalation path
* Executes conventional approaches to build or break down technical problems
* Drives the daily activities supporting the standard capacity process applications
* Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
* Considers upstream/downstream data and systems or technical implications
* Accountable for making significant decisions for a project consisting of multiple technologies and applications
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 3+ years of applied experience
* Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
* Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
* Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and GoldenGate.
* Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases
* Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces
* Experience with RMAN database backup and recovery using ZFS and Data Domain.
* Hands-on with CDB & PDB architecture, design and implementation
* Apply process and architectural improvements to continually improve the availability, capacity, and performance of database systems •
* Communicate appropriately and efficiently with management, customers, and vendors
* On-call rotation is required to support a 24/7 environment and is also expected to be able to work outside business hours to support a global delivery.
Preferred qualifications, capabilities, and skills:
* Exadata feature enablement, monit...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:35
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a member of the Commercial & Investment Bank (C&IB) Special Credits Group (SCG), you are a Senior Associate in the Risk Administration (RA) team, you will be responsible for various high profile initiatives and tasks related to key business processes, projects, financial and regulatory transaction oversight, internal reporting and control and legal matters supporting the C&IB SCG organization, SCG Officers and the SCG RA team in a fast paced energetic environment involving high risked problem clients and loans while interfacing with such stakeholders across Wholesale Credit Risk Administration, Risk, Legal, Compliance, Control Management and Wholesale Lending Services among other functional groups to manage risk and maximize business and exposure strategies.
This role requires problem solving, organization and prioritization with quality and time sensitive communication and execution.
Individual must be self-motivated, act as a trusted partner with sound judgment, have an exceptional work ethic and provide quality support while maintaining a strong working knowledge of and adhere to SCG business processes, controls and governing policies and standards to operate effectively in a robust control and auditable environment.
Individual must be adaptable to change to support the C&IB SCG, RA teams and business needs while being a designated point of contact for the SCG teams and business partners.
Job Responsibilities :
* Support C&IB SCG organization efforts to merge, create or enhance administrative role, procedures, control strategies, etc.
* Understand administrative objectives and execute operational processes
* Provide analytical support and timely reporting for the successful implementation of business and control initiatives
* Provide accurate and concise results, describe findings, recommendations and present to management
* Help ensure robust business controls are implemented and in compliance with control structure on a consistent basis
* Help assess administrative process trends to identify gaps and develop solutions
* Work independently and collaborate across functional teams to understand, identify and implement best practices
* Communicate across lines of business and key stakeholder groups
* Ownership of business defined procedure activities
* Analyze, prepare and circulate scheduled data and reporting for key business initiatives
* Apply analytics to develop structured pr...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:34
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Join a team that is energized by change, is passionate about best practices, and enjoys establishing strong controls.
As the Insurance Originations Executive Director for our Wholesale Lending Services you will lead a Global team, located across Fort Worth, Houston, Tempe, San Francisco, and Bangalore.
The team is responsible for reviewing and approving Non-Flood and Flood Insurance for real estate and contents taken as collateral.
Insurance provided must comply with the Commercial Real Estate Insurance Guidelines, Line of Business Insurance Requirements, and with the Federal Flood Disaster Protection Act.
In this role, you will work closely with Market partners and the Flood & Insurance Center of Excellence team to ensure Insurance requirements remain synced with market changes, internal and external client issues are managed in a timely manner, and any requirements for internal and external audits are addressed with care.
Job Responsibilities:
* In depth understanding of the Flood Disaster Protection Act (FDPA), property and casualty insurance requirements for Commercial Real Estate and Multifamily collateral including but not limited to construction, term loans, tax credits, bond transactions and Agency lending.
* Participate in location initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes and working practice
* Involvement and ownership of strategic initiatives
* Overseeing the strategic direction of the organization, including the development and implementation of long-term strategies and daily operations
* Ensure appropriate and timely progress reporting, highlighting risks and issues
* Provide leadership, coaching and motivation for employees to deliver superior customer service, utilize critical thinking skills to manage complex transactions, identify and raise awareness of potential risk, provide transparency to market partners, and promote inclusion
* Strengthen relationships with market leaders by providing clear communication and providing education
* Build rapport and influence key business partners with the goal of expanding current scope of work
* Ensure timely resolution to client issues to guarantee no disruption to the expected closing date due to insurance
* Continuous monitoring of Commercial Insurance Guide requirements to ensure market viability and adherence
* Participate in all internal and external audits (including OCC Commercial Real Estate Exam, Flood Vendor Oversight, and Fannie/ Freddie Mac annual compliance, communicating findings to management
* Visualization of data to drive decision making, prioritization and continuous improvement
Required qualifications, capabilities, and skills:
* Complete understanding of Federal Flood Disaster Protection Act, FEMA regulations, NFIP and Commercial Insurance Requirements (Builders Risk, Business Personal Property, ...
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Type: Permanent Location: Fort Worth, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:33
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Windows Image as a service, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
* Resolves most nuances and determines appropriate escalation path
* Executes conventional approaches to build or break down technical problems
* Drives the daily activities supporting the standard capacity process applications
* Strong experience on Incident response, change management and problem management areas to handle Operations (SRE) team engagements.
* Design and implement data driven solutions based on operations metrics and other key data points.
* Engages team members using relevant listening strategies and questioning techniques to help identify solutions and influence action plans.
* Demonstrates personal and professional resilience while navigating difficult situations with composure and tact.
* Demonstrate strong client / customer / stakeholder-based approach on issues and problem which your team handles.
Required qualifications, capabilities, and skills
* Formal training or certification on Software engineering concepts and 5+ years applied experience
* Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
* Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.), and experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
* Strong knowledge and experience on windows server operating system starting windows 2016 to 2022 as well as good understanding and Demonstration on Microsoft Windows performance tools and debugging.
* Deep Knowledge on windows Clustering, Web, load balancing and sysinternal tools and windows Patching and risk management, and Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
* Fluency in at least one programming language Python or PowerShell Demonstrated ability to drive the adoption of site reliability culture and practices within a team.
* Expert in Agile pro...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:32
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Bring your expertise to shape and enhance the journey of products from inception to our customers' hands.
Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.
As a Product Delivery Program Director in the Service Product Group of Consumer and Community Banking (CCB) Operations, you foster enhancements and optimize the way products are delivered to customers.
As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers.
You will require a strategic thinker with a strong understanding of financial services and a proven track record of promoting results through effective partnership and agile product delivery.
With demonstrated technical acumen, you will effectively partner with cross-functional teams to deliver innovative solutions that align with the Product's strategic goals.
Exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.
In this role, you will contribute to the product roadmap, vision, development, execution, risk management, and business growth targets, shaping the future of our product landscape.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
* Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
* Lead initiatives/projects to address diverse challenges through the entire product life cycle from pla...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:32
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Join us to pioneer user experience insights, shaping products that resonate with customers and end users.
Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.
As a Vice President of Experience Research in the Design and Customer Experience organization, Connected Banking team, you will play a pivotal role in shaping the user experience across our products and services.
Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.
Your work will provide the foundation used to inform effective product and service designs across the firm.
Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities
* Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation
* Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience
* Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings
* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team
* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market
* Scope and execute research for strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product "blueprints" across teams
* Collaborate with cross-functional teams in design workshops using human-centered and design thinking methodologies
* Lead research to define strategy with product managers, collaborate with designers to ideate and propose concepts, and provide recommendation for implementation
* Advance Chase's practice in craft capabilities, internally through mentorship and training, externally through writing and conference presentations
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods
* Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design
* Demonstrated knowledge of advanced qualitat...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:31
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Are you an analytics leader with broad knowledge of analytical concepts, tools, and technologies? This may be the right opportunity for you.
As a Data & Analytics Executive Director on the Lending Innovation Team, you'll hold a critical leadership role, responsible for supporting strategic priorities and translating them into an analytic and data vision.
You'll be charged with delivering innovative and industry-leading analytics, powered by machine learning and AI, while providing thought leadership on data strategy and products to achieve growth, engagement, and improved customer experiences.
Job Responsibilities
* Provide analytic support and leadership to business and functional product teams
* Organize their team to ensure each functional leader and Product Owner has appropriate support for their priorities
* Apply machine learning, AI, and other advanced techniques to grow our businesses, solve business problems, drive strategy and improve the experience of our customers.
* Transition repeatable analyses into automated reporting and improve data visualizations
* Partner with the Modeling COE to build predictive models (e.g., Marketing and Sales leads, price elasticity, capacity planning)
* Coordinate with various analytics teams to tell a holistic story and execute strategies
* Create measurement and A/B testing plans with Product Owners
* Provide thought leadership to continuously improve self-service capabilities for Product Owners, Design, and Technology by leveraging industry leading analytical tools
* Identify opportunities to improve funnel conversions and identify areas of friction in the customer experience
* Work with the business stakeholders to prioritize analytic road maps and priorities, and flex resources across teams where needed
Required qualifications, capabilities, and skills
* BS degree and 6+ years' experience as a Data/Analytics Executive or related role
* Knowledge of a range of the cross-technology tools/languages common to a modern data and analytics organization
* Experience in financial services, retail, digital or consulting
* Process- and controls-oriented leader that maintains a strong system of internal governance and controls
* Superb leadership skills at managing large teams; outstanding and engaging people leader who has demonstrated the ability to lead, coach and develop employees within a large organization
* Proven ability to drive revenue and deliver business outcomes
* Excellent ability to influence and partner across a large organization and drive change
* Strong presence and speaking skills with the ability to influence and motivate at the executive level
Preferred qualifications, capabilities, and skills
* Masters Degree in relevant field
* Experience with a Fortune 500 company and highly recognized customer centric brand strongly preferred
Please note: Hybrid-60% in-office.
Relocation assistanc...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-08-28 08:46:30
