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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
The Chase Shopping team is creating an exciting new shopping destination for Chase customers that helps them level up how they shop and get more from the brands they love.
As part of Offers & Shopping and Connected Commerce, we're using the power of Chase to bring new inspiration, value and convenience to millions of people.
As a Lead Software Engineer at JPMorgan Chase within the Connected Commerce technology offers and shopping team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Partner with the Agility Lead and other stakeholders to lead team in breaking down complex Features/Stories into well-understood and achievable tasks
* Be an active developer and contributor to the team's delivery - Take the lead on solving and implementing difficult technology challenges and drive team to successful delivery
* Work with different stakeholders to review and contribute to business requirements, architecture, design, and test plans
* Ensure development quality is being tracked and improved by focusing on quality practices such as unit testing, automation testing, and peer review.
* Cultivate and introduce Agile engineering practices including: Pair Programming, Continuous Integration and Test Driven Development
* Strengthen the presence of team as a Technical center of excellence - Actively work with other leads to align to a consistent technology vision and keep the rest of the organization aware of our activities
* Mentor team members to progress their technical and professional skills
* Participate in production support and application monitoring.
* Build and maintain relationships with internal (business and technology team members) and external customers.
* Triage technical issues and lead teams toward solving problems
* Contribute to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Proficient in building and operating large-scale high-performance environments with distributed systems and cloud technologies (AWS, Kubernetes, etc.)
* Experience with implementing industry standard cybersecurity & technology controls.
* Excellent communication skills and ability to present to and communicate effectively with key stakeholders across product, architecture, technology, data and design.
* Experience using SpringBoot framework for building enterprise Java applications for RESTful APIs and micros...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:21
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You play a crucial role in delivering exceptional customer experiences while fostering a culture of diversity and inclusion.
You'll have an opportunity for career growth, skill development, and the chance to make a positive impact on our customers' lives through financial solutions, education, and advice.
As an Assistant Branch Manager in Branch Banking, you will work hand-in hand with the Branch Manager to oversee the general management of the branch.
You will have responsibility for operations ensuring satisfactory audit ratings, managing critical operational metrics to minimize risks and losses, maintaining high standards for security and account opening activities, ensuring the entire branch staff is trained and follows policies and procedures, and operating within the guidelines of Chase's Code of Conduct.
Job responsibilities
* Supervises and coaches Associate Bankers to accurately handle paying and receiving transactions, delivers a great customer experience, and sends referrals to platform Bankers
* Schedules the operations staff based on customer traffic and branch hours and assists with transactions during peak volume periods
* Collaborates with the Branch Manager to improve branch performance, including Branch Profit & Loss, Service Scores, Product Value Credits (PVCs), and Sales Production/Volume
* Partners with the Branch Manager to regularly communicate branch performance and priorities with the branch team
* Supports the Branch Manager in hiring and staffing for all branch roles
* Assists with account opening and customer interactions during peak periods
* Oversees the entire branch staff in the absence of the Branch Manager
Required qualifications, capabilities, and skills
* 2+ years of experience in retail banking with 1+ year branch Associate Banker (Teller) experience
* 2+ years of management experience
* Extensive experience with customer contact and providing excellent customer service
* Strong working knowledge of branch operations with demonstrated proficiency in operations and transaction accuracy
* Strong probing, communication, analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer and employee issues
* Ability to work all branch hours, including Saturday, and some evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and skills
* College degree
* Demonstrated ability to perform and coach sales interactions
* Demonstrated leadership skills and regularly goes above and beyond to assist others
Training requirement
* Successful completion of the Assistant Branch Manager training program is a pre-requisite to be considered active in the Assistant Branch Manager role
Dodd Frank and Safe Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer fo...
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Type: Permanent Location: Rockford, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:20
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Easton, US-PA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:18
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Welcome to the Escalations team! Our mission is to create a fun, engaging, empowered and inclusive team environment where we care about each other and every client we serve.
We support our employees with career development and professional networking opportunities, continuing higher education and the opportunity to obtain professional designations.
Our professionals work in a team based, call center environment supporting clients and prospects with investment account service requests and inquiries over the telephone.
We focus on delivering quality interactions through efficiency, serving a variety of unique types of accounts and client segments including You Invest, Chase Private Client, and the JPMorgan Private Bank.
Job Responsibilities
As a Client Data Analyst you will be a key member of the J.P.
Morgan Securities service team in our mission to create a great client experience.
You will handle escalation work in a team environment to provide issue resolution to investment account holders and internal wealth management employees over the telephone.
You will act as our second line of defense when clients or employees need to escalate concerns regarding an interaction or account related matter.
You will primarily be responsible for determining if exceptions to our standard operating procedures are warranted and appropriate and, if so, facilitate obtaining exceptions approval.
* Act as an expert for internal systems and processes
* Determine and facilitate exceptions to our standard operating procedures
* Efficiently complete research own issues from start to finish
* Leverage relationships with various areas of Wealth Management Client Operations to problem solve
* Participate in working groups for various projects or pilot programs to drive process improvement
* Occasionally take calls directly from internal and external clients
Required qualifications, capabilities, and skills
* FINRA Series 7 and 63 (or equivalent) required, in addition to meeting FINRA continuing education requirements
* Strong compliance record prior to position(s) and ability to hold a registration in all 50 states
* Excellent telephone communication skills and articulation of speech, displaying a high level of professionalism
* Ability to adapt conversations to meet the needs of a diverse client base across all 50 states
* Past history of leveraging sound judgment to solve complex problems
* Strong business and investment acumen; knowledge of Investment Products, Individual Retirement Accounts (IRAs) etc.
* Mastery of effective client profiling discussion techniques, active call listening skills, and the ability to make complex concepts simple
* Extremely organized and detail oriented, demonstrating working knowledge of Windows, Microsoft Office software (Word, Excel, PowerPoint, Outlook, etc.)
* Ability to create and foster strong partnerships with business partners, working independently as ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:15
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Become an attorney in the Home Lending Originations Legal Department where you can support one of the world's most innovative banks, belong to a world-class legal department, and become an expert and trusted legal professional.
As a Home Lending Origination Attorney - Assistant Vice President, Senior Counsel within our Home Lending Originations Legal Department, you will spend your day collaborating with other legal professionals and supporting various partners within the Home Lending business.
The successful candidate will be able to act autonomously as a subject matter expert in federal and state mortgage laws.
They will have a demonstrated ability to collaborate with and influence their peers.
They will continuously seek opportunities to develop new skills, maintain an open mind, and a keen intellectual curiosity.
The Legal Department at JPMorgan Chase & Co.
manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job responsibilities
* Develop expertise in state and federal laws related to the origination of mortgage loans.
* Understand and provide guidance to the Home Lending line of business teams on matters that impact home lending to provide clear, consistent and comprehensive guidance to business partners.
* Actively contribute to the success of the team through team collaboration
* Provide support to the Home Lending Originations legal team with special projects, escalated matters and state law research
* Lead team projects and serve as a subject matter expert for an assigned legal review
Required qualifications, capabilities, and skills
* Minimum 2 years of legal experience with a mortgage company, bank or law firm
* Law Degree and membership in jurisdictional organization.
Attorney candidates must be in compliance with all relevant licensing requirements including the requirements of the jurisdiction where the role will be located prior to commencement of employment.
* Demonstrated ability to thrive in team environments and work effectively with a diverse group of stakeholders
* Solve problems with collaboration, creativity, and practicality
* Display strong analytical, organization, time-management and communication skills
* Possess legal research skills
* Ability to adapt to change effectively and exercise sound judgment
Preferred qualifications, capabilities, and skil...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:15
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Matthews, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:13
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Embark on a rewarding and challenging career as a Vice President Operations Manager II with our dynamic team.
You'll have the opportunity to make a significant impact by improving our processes, supporting key initiatives, and expanding your skills in a supportive and collaborative environment.
Join us and contribute to our mission while advancing your career.
As a Vice President Operations Manager II you will work closely with the Correspondent Home Lending Operations providing leadership and guidance to the teams focused on closed loan review of new programs and/or products and higher complexity files.
You will be responsible for helping us roll out new items and testing them out, overseeing quality of new items, and making recommendations on process changes.
Job Responsibilities
* Maintain constant focus on customer service and all process flows that lead to delivering best in class service
* Assign work and sets workflow priorities, tracking unit's performance and monitoring daily business
* Ensure policy communication is completed, and validate employee understanding of required policies
* Identify risks and ensure appropriate controls are put in place
* Work in collaboration with key business partners to develop and implement solutions and controls.
* Work with other departments to develop new process and procedures as a result of loan level review findings
* Handle exception items, resolves complex issues, coordinates and oversees departmental projects
* Demonstrates the ability to build alignment and commitment within and across functions to achieve common goals
* Plan for the development of all employees to strengthen current and future capabilities and enable them to contribute fully.
Value continuous learning by fostering a climate for the learning and development of self and others
* Demonstrate the ability to act in a decisive, urgent and committed way to achieve results
Required Qualifications, Capabilities, and Skills
* Minimum of 5 years' experience in Mortgage Lending - specifically Correspondent Lending or Post Closing
* Proven ability to lead, coach, and mentor at all position levels; Ability to consistently maintain high performance level especially in stressful situations
* Ability to follow complex methods and procedures in diverse routine and non-routine tasks
* Excellent working knowledge of mortgage originations, specifically mortgage operations, closed loan review, title, and insuring/post-closing, Flood Review, and Co-Op and CEMA documents.
* Consistently act in a way that is both trustworthy and trusting; Build and maintain trust with others
* Solid knowledge of Federal and State regulatory policies and procedures.
Excellent organizational skills including excellent written and verbal communication skills
* Strong interpersonal skills; Ability to effectively interact with various styles and levels of management and be able to adj...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:12
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
....Read more...
Type: Permanent Location: Santa Rosa, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:11
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Lead in crafting user-centric designs for digital products, focusing on inclusivity and accessibility in the financial sector.
As an Experience Design Senior Associate on the Channels Profile & Settings team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles.
Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users.
As a core contributor, you align user needs with business goals, navigating complex problems and driving strategic thinking.
Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
Job responsibilities
* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices.
* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.
* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making.
* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users.
* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings.
* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.
Required qualifications, capabilities, and skills
* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services.
* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma)
* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
* Demonstrated experience interpreting complex data and research transforming it into actionable insights for informed decision-making.
* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
* Ability to empathize with our customers and develop solutions that will improve their overall experience with our products.
* Experience working on projects that had aspects of overall assessment of existing...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:09
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
* Ability to troubleshoot and identify the root cause of issues under time pressure
* Customer-focused mindset, taking pride in creating an informative data-driven journey
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Strong written and oral communication skills to collaborate effectively across different business and technology teams.
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies
* Exposure to cloud technologies
* Experience with React Hooks, ESNext, Typescript, REST, and experience developing SPAs
* A strong ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:09
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You're ready to gain the skills and experience needed to grow within your role and advance your career - and we have the perfect software engineering opportunity for you.
As a Software Engineer III at JPMorgan Chase within the Corporate Investment Bank Management and Support functions group, you will be an integral part of an agile team.
Your role will involve enhancing, designing, and delivering software components for the firm's cutting-edge technology products in a secure, stable, and scalable manner.
As an evolving member of a software engineering team, you will implement software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system.
This role will provide you with the opportunity to gain the skills and experience necessary for growth within your position.
Job responsibilities
* Executes standard software solutions, design, development, and technical troubleshooting
* Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Works on JP Morgan flagship technology product, Athena, which is one of the largest Python code bases in the world (50+ million lines of code).
* Collaborates with Quant Researchers and Business Users to document functional requirements
* Writes high quality code in python and React/Java Script to build best in class applications what would be used directly by the business users
* Gains exposure to Pricing, Risk and Trade Management functions by working closely with business users
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Strong knowledge on algorithms, data structures, design patterns and OOP.
* Proficiency in one or more programming languages (Python, C++, Java)
* Exposure to agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
* Familiarity with modern front-end technologies: React.JS
* Exposure to cloud technologies
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:08
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Scotts Valley, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:06
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Ithaca, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:05
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You are a natural leader.
You do what's right for customers and colleagues, and you inspire others to do the same.
Join our dynamic team and make a meaningful impact by leading your team to create great customer experiences that cultivate long-lasting relationships.
Job summary
As a Division Leader in Credit Card Collections, you will be responsible for the day-to-day operations and strategic planning for the Card Service Team, including but not limited to, service levels and operations business objectives.
You will support and develop a team of 3-8 Team Leaders with 125 indirect nonexempt specialists through regular coaching and feedback sessions, while assisting with the coordination of internal operation activities.
You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.
Job responsibilities
* Lead and manage a team of 3-8 Account Supervisors/Team Leaders performance, leading by example and coaching on key behaviors to motivate sustained results
* Lead and utilize performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards as well as selecting and retaining talent
* Ensure assigned area is adequately staffed and all personnel are appropriately trained and developed
* Assist in oversight of day-to-day coordination of internal operation activities, including inventory management, customer service, management reporting, and data production
* Perform root cause analysis and provide clear and concise documentation on steps taken to resolve open gaps and promoting continuous improvement initiatives
* Develop strategic site plans focused on enhancing the customer service experience and employee experience, and driving goal achievement
* Execute on root-cause analysis of risk and compliance issues and client/customer/stakeholder complaints
* Handle exception items, resolves complex issues, and assists with line of business projects
* Interact and develop strong, collaborative partnerships with a variety of internal periphery departments
Required qualifications, capabilities, and skills
* Five years of leadership/management experience
* Experience working within a large department or group within an Operations function, with a focus on relationship management
* Ability to influence decisions as well as influence internal and external business partners
* Leadership skills including but not limited to delegation, conflict resolution, and prioritization of diverse work loads
* Ability to be flexible, adhere to tight deadlines and perform in a constantly changing environment.
* Ability to interpret and analyze data
* Excellent communication and interpersonal skills with the ability to effectively present data analysis to senior leaders in a clear and effective manner
* High Sch...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:04
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
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Type: Permanent Location: Ponte Vedra Beach, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:02
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
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Type: Permanent Location: Choctaw, US-OK
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:01
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Markets Transition Management is a fast paced, client and business facing role with growing digital capabilities.
This dynamic and evolving team offers tremendous opportunity for those interested in client service, financial markets and digitalization.
As a Market Transition Analyst within the Markets Transition team, you will work closely with Corporate and Investment Bank Markets Sales, Trading, clients and internal partners to prepare clients to trade Markets products.
You will manage incoming onboarding requests, assess and relay requirements and coordinate with Reference Data, Know Your Client, Accounts, Credit, Legal and Operations teams to ensure client is onboarded seamlessly and ready to trade within targeted timeframe.
Goal is to deliver an excellent client experience in line with the needs and objectives of the client, Corporate Investment Bank Markets business and Digital Client Service organizations.
The team operates globally, supporting clients and Corporate and Investment Bank Markets business in United States, Europe and Asia Pacific regions.
Job Responsibilities:
* Establish and maintain relationships with senior level client contacts.
Ensure that client requirements are delivered accurately and with a sense of urgency.
Lead onboarding deal team to deliver the firm in an integrated and seamless way to our clients during the onboarding process.
* Manage diverse client base including Asset Managers, Pension Funds, Alternatives and Banks providing each client an excellent onboarding experience while working in a fast paced, multi asset class and evolving environment while adhering to controls and transparency requirements.
* Direct delivery of a client onboarding through go-live.
Proactively provide updates to our clients and internal stakeholders on transition status.
Host client calls, manage agenda and execute follow up points.
Serve as initial point of escalation internally and for our clients, showing the ability to self-solve and question the status quo.
* Build strong relationships with internal partners, e.g., Trading, Sales, Credit, Legal, Reference Data, Know Your Client, and Operations teams to establish transparent, controlled and efficient environment and facilitate achievement of "best in class" onboarding service.
Required qualifications, capabilities and skills
* Minimum of one year experience in client facing role within financial services industry
* Excellent client & stakeholder communication and relationship building skills.
* Strong understanding of the institutional client landscape, with insight into the markets trading products utilized in client strategies.
* Ability to manage large client pipelines, host client meetings and correspond with senior partners internally and at client.
* Strong problem-solving capabilities, ability to listen to client requirements, prescribe path forward, anticipate potential issues and seek to mitigate/escalate potential issue...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:00
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Are you detail-oriented and enjoy a production-based environment that offers career growth?
As a Transactions Specialist in Retirement Services Operations, you will be responsible for supporting our Consumer Banking clients with their legacy Individual Retirement Arrangement (IRA) accounts.
The role includes processing daily document transactions which can include some moderately complex tasks.
Each function may have multiple tasks per transaction.
These transactions require judgment and experience with limited direct supervision.
While receiving clear instruction, you must maintain the highest level of production and accuracy daily.
Job responsibilities:
* Process IRA research requests accurately and timely.
These may include but not limited to: renewing IRA CD's, updating customer demographic information, processing tax corrections, and responding to various client questions
* Send letters to clients and bankers asking them to provide additional information to comply with requests.
* Perform research within several internal bank systems
* Manage different work types simultaneously
* Communicate with clients through our online portal
* Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Communicate effectively with peers, management, and across lines of business
* Contribute to a culture of continuous improvement by sharing ideas for improvement
* Demonstrate excellent communication and decision-making skills while staying engaged with our customers
Required qualifications, capabilities, and skills
* Agile Learning, analytical, attention to detail, action oriented, resiliency adaptability, critical thinking, and problem solving
* Good oral and written communication skills
* Comfortable in a production, metrics-driven environment with focus around meeting deadlines
* Basic computer skills and knowledge of Microsoft applications
* Alpha/Numeric data entry and typing skills
* Must be a team player and maintain a positive attitude
* Physical requirements: Sitting - up to 95% of the time
Preferred qualifications, capabilities, and skills
* Experience with IRAs and reviewing legal documents is preferred
Work Schedule:
* During training, 8 a.m.
- 4:30 p.m.
Eastern Time with a lunch period and breaks Monday through Friday
* After training, work a hybrid schedule of Monday through Wednesday in the office and Thursdays and Fridays working from home using company-supplied equipment.
* This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our cust...
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:59
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Warehouse Operator
SHIFT: 3rd shift Sunday - Thursday 10PM - 630AM
PAY: 26.50 + shift differential 1.00
SUMMARY:
This role is part of our Purina Animal Nutrition business helping our network of local cooperatives, independent dealers and other large retailers serve producers, and animal owners throughout the United States.
Through industry -leading R&D and committed partnerships, we innovate the nutrition products and practices that unlock the full potential of every animal for a healthier, more productive life.
As a Warehouse Operator, you will be a valued team member who will perform tasks essential to our Agronomy Service Center and warehouse operations: coordinate inbound/outbound deliveries, pack and load product using a forklift, organize storage areas, assist with cycle counts, and maintain a safe, clean work area.
REQUIRED EXPERIENCE:
* Basic computer skills
MINIMUM QUALIFICATIONS:
* Age: 18 years or older
* Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* Time Management: Showing up on time, reliably completing tasks by the deadline, and adapting to changes in deadlines and priorities with minimal supervision
* Comprehension: Ability to read, write, comprehend, follow verbal and written instructions.
* Safety: Ensuring the complete physical safety of oneself and one's co-workers at all times without exception
* Coordination: Working well with others to meet team goals and adjusting to important changes
* Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
* Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
* Quality Control Analysis: Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Physical Requirements for production positions regularly include:
* Able to lift 50lbs
* Frequent movement including walking, standing, bending/stooping, turning, twisting, pushing, pulling, raising arms, lifting, climbing and other active movements
* Performing duties while wearing personal protective equipment
* Working across temperature zones that may include cold and/or hot environments for extended periods and may include work in environments where dust is present
* Shift schedules that include days, nights, and weekends, some holidays and periodic overtime
WAGE RANGE SALARY:
Land O'Lakes, Inc offers a competitive salary and bonus potential.
The company also provides a comprehensive benefits package as well as many other company sponsored benefits.
Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities to this job at any time.
Applicants must successfully pass a pre-em...
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Type: Permanent Location: Camp Hill, US-PA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:57
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Part-Time FLEX Housekeeper
SHIFT: Now offering 4hr shifts - let us know when you want to work! Whether you're looking for a job to fit around your schooling, your kids, other work, or your life, we have the job for you.
Minimum 16 hours per week, 4-hour blocks Sunday to Friday between 2:00 AM-11:00 PM.
Potential for Saturdays.
PAY: $ 21.55/hr.
JOB SUMMARY:
Housekeepers are responsible for keeping the mill clean, painting, reporting processing leaks, and completing all documentation accurately and timely.
It is the housekeeper's responsibility to maintain the facilities exterior and interior cleanliness.
The facility Housekeeper must be trustworthy and self-motivated.
Housekeepers are required to follow all Good Manufacturing Practices, Quality, Production, Training and Housekeeping standards.
The Housekeeper will follow all verbal and/or written instructions from Leads.
REQUIRED EXPERIENCE:
* Basic computer skills
MINIMUM QUALIFICATIONS:
* Age: 18 years or older
* Comprehension: Ability to read, write, comprehend, follow verbal and written instructions and perform basic math.
* Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* Safety: Ensuring the complete physical safety of oneself and one's co-workers at all times without exception
* Time Management: Showing up on time, reliably completing tasks by the deadline, and adapting to changes in deadlines and priorities with minimal supervision
* Coordination: Working well with others to meet team goals and adjusting to important changes
* Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
* Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
Physical Requirements for production positions regularly include:
* Able to lift 50lbs
* Frequent movement including walking, standing, bending/stooping, turning, twisting, pushing, pulling, raising arms, lifting, climbing and other active movements
* Performing duties while wearing personal protective equipment
* Working across temperature zones that may include cold and/or hot environments for extended periods and may include work in environments where dust and chemicals are present
* Shift schedules that include days, nights, and weekends, some holidays and periodic overtime
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food.
We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources.
Most p...
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Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:57
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Own our Client's Onboarding experience end to end! Use your Project Management expertise to manage complex treasury product implementations for JP Morgan Chase Clients from around the world.
As a Client Onboarding Associate within the Commercial Bank, you will lead a project team that supplies support for the implementation of Treasury and Banking products and services.
Partner with client and internal stake holders to help provide a best-in-class experience.
In this role you are often the clients first true experience working with JP Morgan Chase.
Job Responsibilities
* Own the product implementation and training experience for your assigned clients
* Meet and connect with clients through WebEx, Zoom, and other collaboration technologies
* Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
* Manage client and partner expectations and understanding throughout the implementation process
* Exhibit ownership of implementations experience and own client satisfaction results
* Work with partners in Operations and Product Management to streamline processes
* Identify instances of business risk and show ownership of issues when they arise
* Scope client requests and translate business requirements into detailed technical specifications for treasury services
* Use Microsoft Office tools to document meeting agendas and minutes and project plans.
Use of workflow tool for status updates and document repository
* Demonstrate creative problem solving and judgement and be empowered to escalate when necessary
* Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations
Required Qualifications, capabilities and skills
* General knowledge of Treasury Products and Services
* An appreciation for being a 'keeper of our brand' with 3+ years of applicable experience and a passion for delivering a consistent, stellar client and partner experience
* Prior project management experience
* Experience in risk awareness and skills to develop and ensure quality program set ups
* Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills
* Strategic thinking with the ability to manage conflict and adapt to change
* Demonstrated team building skills and ability to work in a team environment
* Ability to clearly communicate, partner and influence - leading others to a common goal
* Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions
Preferred qualifications, capabilities and skills
* Bachelor of Science or Business Administration Degree
* PMP or other Project management Certifications
* Ability to provide quantifiable management reporting
* Passion for learning new operating models, technologies, and industry t...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:56
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Omnichannel Payments Commercialization Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Develops a partnership strategy with POS Software in different verticals and the vision that delivers value to customers
* Design with POS Software providers the right integration designs that will bring new Omnichannel journeys to our customers
* Execute a POS Partnership strategy in line with our product and vertical strategy
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Expertise of POS Software in different verticals
* Experience creating new partnerships with POS providers and manage relationships leading to strong business value
* Require basic API knowledge
* Strong ability to research market intelligence and generate strategies accordingly
* Strong cross-functional communication and coordination ability
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Worked in FinTech
* Developed partnerships with software providers
* Ran commercial strategies with partners
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to mi...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:54
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If you are passionate about client facing and understand client requirements and care about delivering the implementation of new businesses you have found the right team.
As an Implementation Analyst in Payments, you will work closely with clients, Sales, Product, Operations and Client Service to enhance global client satisfaction through seamless delivery of treasury solutions using robust tools and proven methodology, expert consultation, and client advocacy.
You will be seen as an innovative, passionate, and proactive partner in delivering a seamless end to end client experience.
You must be able to coordinate multi-disciplinary internal and client teams in order to understand client requirements and to deliver the implementation of new business wins efficiently and on time.
You must be able to recognize issues and their severity, escalate to appropriate individuals/functions and own those that are appropriate.
You will handle multiple deals/projects concurrently that may have competing priorities, resources, and timelines.
You must work independently with minimal supervision, as well as partner with the larger project deal team.
Job Responsibilities
* Host scoping meetings with the client to ensure product and technical requirements are understood and satisfied in accordance with the client's business and technical needs, as well as, the firm's capabilities
* Prepare Statement of Work outlining product implementation options and timeline
* Lead recurring project status meetings via conference call
* Utilize tracking tools and systems to document current project status, issues, and risks for all active projects
* Serve as an effective point of escalation on behalf of client
* Support client during production migration and production verification; coordinate with production teams to ensure all components are successfully migrated, and provide timely status updates to the client and project team
Required Qualifications, Skills and Capabilities
* Possess excellent, fluent verbal and written communication to both clients and internal partners
* Deliver exceptional client experience, while maintaining business requirements
* Advocate on behalf of the client to ensure client needs are met when working with business partners
* Recognize potential issues / concerns for the business and voice them in a professional manner
* Be a team player with the ability to build strong cross-business relationships
* Establish working relationships and routinely interface with business partners, subject matter experts, Sales, Product, Operations and Client Service as needed
* Possess University degree (graduated or in progress)
Preferred Qualifications, Skills and Capabilities
* Project Management experience
* Client facing experience
* Cash Management and Treasury knowledge
Work Schedule
* This hybrid role requires going in to the office three days a week with two days fle...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:53
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Corporate Technology Engineering and Architecture team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way.
You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
* Contributes to software engineering communities of practice and events that explore new and emerging technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Proficient with front-end languages and frameworks (e.g.
typescript/react)
* Proficient with server-side languages and frameworks (e.g.
Java/SpringBoot)
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Knowledge of integration technologies (e.g.
GraphQL, REST etc..)
* Hands on experience with Data reporting, BI Tools Tableau, Alteryx
* Hands on experience with Data pipeline, Data Lake technologies Databrick, Spark/Hadoop, Snowflake
Preferred qualifications, capabilities, and skills
* Exposure of designing and deploying applications on AWS
* Practical cloud native experience
* Hands-on exposure to data pipelines/ETL with Spark, on platforms like Databricks and Snowflake
JPMorgan Chase & Co., one of th...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:52
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Intro Marketing Language:
If you have general knowledge of private credit products and thrive in an entrepreneurial environment, and additionally hold a Bachelor's degree with 8 or more years of relevant credit alternatives operations experience as an asset manager, this is the team for you!
Job Summary:
As an Asset Management Alternatives Middle Office Operations - Vice President on the Trade Lifecycle team at JPMorgan Chase, you will support the middle office operations function, act as a point of contact to the front office internal support teams and external vendors, and provide day to day support to portfolio managers and investment specialists.
Job Responsibilities
* Support the middle office and loan operations function for the private capital business products
* Work directly with the deal team to monitor the deal pipeline for anticipated loan settlements
* Work closely with third-party service providers to oversee outsourced operations functions
* Understand the business and maintain strong relationships with key stakeholders
* Assist with the execution of transactions by tracking upcoming deal closings and managing the funding process
* Ensure accurate trade booking, setting up new assets, and reconcile any cash or position discrepancies
* Coordinate with multiple stakeholders, including Risk, Compliance, Technology, Control Management, Operations, and vendors
Required Qualifications, Capabilities and Skills
* Bachelor's degree (or greater) from an accredited institution
* 8 or more years of relevant alternatives operations experience as an asset manager
* Collaborative , team player who will thrive in an entrepreneurial environment
* Strong analytical, quantitative, problem solving, time management, interpersonal, and communication skills
Preferred Qualifications, Capabilities and Skills
* General knowledge of private capital and credit products
* Loan closing and servicing experience
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, b...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:27:52
