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JOB DESCRIPTION
The Work Lead will be responsible for assisting with a team of operations processing professionals to ensure efficient and accurate handling of operational tasks and workflows.
The successful candidate will possess strong leadership skills, exceptional attention to detail, effective communication skills, and a deep understanding of operational processes.
They will play a critical role in driving and maintaining operational excellence and delivering high-quality results.
The Work Lead will also be responsible for providing technical assistance, completing quality audits, and helping with work assignments, in addition to developing coaching and management skills.
This individual should have analytical and problem-solving skills, be able to multi-task, work independently, collaborate well in a team environment, take responsibility for decisions, and have good organizational skills.
Responsibilities:
The ideal candidate will utilize their advance knowledge of the rating and inventory systems to perform complex tasks.
This individual will need to facilitate effective business relationships by delivering timely, accurate and comprehensive responses to customers.
They will need to provide technical assistance, help with audits, and assign work through the work inventory tools.
In addition, the candidate will research issues, run reports, and stay late on close nights to ensure zero carry over.
Other responsibilities include:
* Collaborating with team members to promote a positive and motivating work environment.
* Identify areas of improvement, and implement corrective actions as needed.
* Identify process inefficiencies and bottlenecks, recommend and implement solutions to enhance operational effectiveness.
* Oversee and ensure accurate and timely processing of operational tasks.
* Monitor and report on productivity and progress to stakeholders and management.
* Serve as a point of contact for internal stakeholders regarding operational processes and issues.
* Collaborate closely with other team leads, managers, and departments to ensure seamless coordination and cross-functional alignment.
* Demonstrate technical knowledge and expertise by answering all questions for the business/products; provide support and direction for Processing Service Representative.
* Conduct regular quality assurance checks to maintain a high level of accuracy and compliance on transactions for Processing Service Representative.
QUALIFICATIONS
Requirements:
* Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting ex...
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Type: Permanent Location: Simsbury, US-CT
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:28
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Bring your expertise to JP Morgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You support the firm's growth in a responsible way by anticipating new and emerging risks.
Further, using expert judgement you work to solve real-world challenges that impact our company, customers, and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Transaction Risk Management Senior Associate in Middle Market Banking Group, you play a key role in monitoring and reviewing intraday and overnight overdrafts that result from Treasury Service Products.
The team is charged with effectively balancing client payments flows with prudent risk management.
The team interacts with Credit Officers, Coverage Bankers, Treasury Service Officers and Client Service Professionals.
The work is fast pace and varied due to the number of different client situations that are encountered.
Team members often say, I learn something new every day.
The work revolves around Treasury Service Products and allows you to learn how Treasury Service products interact in daily cash management for the client.
You will use a number of different systems, both mainframe and web based to identify patterns of behavior and what is normal for a given client.
Job Responsibilities:
* Review of payment activity in both domestic and international DDAs
* Approval of overnight overdrafts within your authority with escalation to Credit for overdrafts above your authority.
* Follow up with coverage team (Banker, Treasury Service Officer, Client Service Officer or Credit Officer) or directly with client on aged overdrafts.
* Investigate intraday overdraft over limits to determine if under lying facility or account structure needs to change to improve payment flow.
* Approval or escalation to credit of intraday overdrafts related to wire or book transfer activity, automated clearing house (ACH) transactions and items related to international collections.
* Review of Treasury Service related facilities, like intraday lines or operating lines that support treasury products.
Required Qualifications, Skills and Capabilities:
* At least 3 years of experience in Customer Service, Treasury Service Product Management or related areas
* To be a self-starter capable of working in a time sensitive environment
* Excellent communication skills
* PC literate with proficiency in MS Outlook, MS Work and MS Excel
* Comfortable prioritizing daily work on your own
* Good problem solving skills
About Us
Across JPMorgan Chase, we serve millions of customers and many of the world's most prominent corporate and government clients.
Our mission is to build a stronger, more equitable economy, and we strive to make a positive impact everyday with our customers in their communities.
We are pro...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:27
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At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Collection Specialist's work is creative, exciting, and different every day.
As a Specialist II in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced
Job responsibilities
* Works in a call center environment that requires 100% phone-based customer interaction
* Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicates with customers in a metrics-driven environment
* Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
* Works both independently and in a team environment
* Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Collections, Sales, Retail or Customer Service industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discret...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:20
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Join our dynamic team as an Auto Underwriter II (Jaguar Land Rover Financial Group) in our Auto Finance team.
As an Underwriter II, you will review credit policies and/or pricing exceptions and assist in daily operations that include decisioning automobile applications by our clients.
You will structure decisions to enhance relationships.
Your role requires an emphasis on response time, quantity of applications processed, and quality of applications approved.
You will meet or exceed agreed upon goals for return on equity, volume, conversion ratios, and other business metrics.
You will also initiate sales calls via telephone, and where appropriate, prepare written follow-up.
Additionally, you will provide prompt, accurate responses to all internal and external customer inquiries.
Job responsibilities
* Review and recommend credit decision to more senior underwriters based on amount requested and policy requirements.
* Review credit applications and render the appropriate credit decision within credit policy requirements and in compliance with all regulations.
* Review and approve automobile applications submitted by our clients, placing an emphasis on response time, quantity of applications processed, and quality of applications approved.
* Meet or exceed agreed upon goals for return on equity, volume, conversion ratios, and other business metrics.
* Initiate sales calls via telephone, and where appropriate, prepare written follow-up.
* Provide prompt, accurate responses to all internal and external customer inquiries.
Required qualifications, capabilities and skills
* Minimum of three years Credit/Auto Finance experience
* Experience reviewing credit bureau reports.
* Working knowledge of credit philosophy and policies, and loan documentation
* Ability to learn Bank's policies and procedures, as well as its products and services.
* Good analytical skills supported by excellent written and verbal communication skills.
* Ability to apply good judgement and learn credit policy and documentation
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings p...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:19
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Join our Corporate Responsibility Core Operations team as a Senior Associate within the core operations team.
This role offers a unique opportunity to support global payments processing and operational processes, making a significant impact on our philanthropic and employee giving programs.
As a Senior Associate in Corporate Responsibility Core Operations, you will support end-to-end global payments processing, account reconciliations, and customer service for nonprofit organizations.
This role offers a unique opportunity to join a team making a significant impact on our philanthropic and employee giving programs.
Reporting to the Core Operations & Regulatory Reporting Executive Director, you will work closely with Corporate Controllers, Corporate Finance, CR Tech, and the Core Operations Team.
This role requires independence, flexibility, strong process improvement skills, and attention to detail.
Job responsibilities:
* Manage an optimal operations payment environment, support process changes and manage daily team requests.
* Payments processing, account reconciliations, nonprofit outreach, and due diligence.
* Utilize meaningful metrics to ensure process health.
* Implement process improvement initiatives for efficiency and effectiveness.
* Ensure strong, compliant, and risk-averse operational processes.
* Maintain audit readiness and manage audit requests.
Required qualifications, capabilities, and skills:
* Minimum of 3 years of related experience
* Strong aptitude for analyzing and developing solutions.
* Advanced Excel skills and LLM Suite applications.
* Team-oriented and detail-oriented.
* Flexibility and willingness to embrace change.
* Ability to identify business needs and implement solutions.
* Ability to interact independently with business partners.
* Strategic thinking and financial planning skills.
Preferred qualifications, capabilities, and skills:
* Experience in financial services, payments, accounting, operations or change management.
* Strong problem-solving and project management skills.
* Advanced Excel skills (Pivot tables, functions, array formulas, visualizations).
* Knowledge of query processing for software platforms (vendor proprietary tools, SQL, ETL, Alteryx, Tableau).
* Flexibility and adaptability to change.
* Active contributor to team meetings and stakeholder interactions.
* Excellent oral and written communication skills, customer service mindset a plus.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:16
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:16
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: San Jose, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:12
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in GROW, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You must demonstrate knowledge and hands-on experience with Generative AI tools and techniques to drive product innovation, enhance efficiency, and boost productivity.
You must have the ability to identify AI-driven opportunities, implement AI solutions in product development, and leverage AI insights for strategic decision-making.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Leads release management and testing lifecycles for feature team/s.
* Contributes to developing a product strategy and product vision that delivers value to customers.
* Manages discovery efforts to uncover customer solutions and integrate them into the product roadmap.
* Maintains a product backlog that enables the product roadmap.
* Builds the framework and tracks the product's Key Results such as cost, feature and functionality, risk posture, and reliability.
* Leads the team's efforts to address defects/production issues and reporting requirements.
* Participates in Agile routines.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Experience of working with SAS (Software as a Service) products.
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:09
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Hampton, US-VA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:09
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Position Summary
Join our Digital Client Relationship Management Product Team, where we develop and deliver innovative products designed to enhance client service, deepen client relationships, and drive market share growth for our Sales and Research teams within Markets.
Our current product suite includes CRM systems, Conference & Roadshow platforms, and Capital Advisory Solutions.
We work closely with Sales and Research to identify and implement opportunities for digital innovation, ensuring our business remains at the forefront of the market.
Job Responsibilities:
As an Executive Director, Sales Process Optimization Product Manager for the Digital Markets Sales Team , you will be responsible for assessing day-to-day business practices within our Markets sales department and identifying opportunities for automation and process improvements.
This role will require you to be a strategic thinker with a strong background in sales processes, automation technologies, and product management within the financial services industry.
As an Executive Director for our team, you will be tasked with understanding and executing assessment and analysis, process improvement, automation and technology, market share growth as well as stakeholder collaboration.
* Identify inefficiencies, bottlenecks, and areas for improvement in sales processes and practices.
* Develop and implement strategies to streamline sales processes.
* Propose and prioritize process changes to enhance client service and operational efficiency.
* Collaborate with sales teams to ensure smooth implementation of process improvements.
* Identify opportunities for automation to reduce manual tasks and improve accuracy.
* Work with IT and development teams to design and implement automation solutions.
* Evaluate and integrate new technologies and tools to support sales processes.
* Develop strategies to grow market share through improved sales processes and client service.
* Analyse market trends and competitor practices to identify growth opportunities.
* Collaborate with marketing and sales teams to execute growth initiatives.
* Communicate effectively with stakeholders to ensure alignment and support for initiatives.
Required qualifications, capabilities, and skills:
* Bachelor's degree in Business, Finance, Marketing, or a related field.
* 5+ years of experience in product management, sales process optimization, or a related role within the financial services industry.
* Strong understanding of sales processes, client relationship management, and market dynamics.
* Experience with automation technologies and process improvement methodologies.
* Excellent analytical, problem-solving, and strategic thinking skills.
* Strong project management and organizational skills.
* Exceptional communication and interpersonal skills.
* Ability to work collaboratively with cross-functional teams and manage mu...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:08
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:07
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
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Type: Permanent Location: Mentor, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:06
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
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Type: Permanent Location: Plymouth, US-MN
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:06
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The Equities business at J.P.
Morgan provides a full complement of equity and equity-linked solutions to institutional investor clients - from ideas and insights from top-ranked analysts, to high-touch sales and trading services, to world-class algorithmic and electronic trading capabilities.
Our sales and trading professionals work in coordination with our capital markets professionals to help issuers access the equity markets as a top-tier equity underwriter.
Job Responsibilities
* Work as a trader on the US Program Trading (PT) Risk team
* Handle trading of large portfolios of stocks
* Engage with the PT sales team on facilitating client risk trades and ETF creations and redemptions
* Predict Index rebalancing events and test related trading strategies.
* Utilize portfolio construction models to hedge and reduce the risk associated with portfolio management strategies.
* Have significant interaction with trading and sales teams across the Equities division including High Touch, ETF and Central Risk Book teams
Required qualifications, capabilities, and skills:
* Undergraduate, Graduate in Quantitative degree.
* Two or more years of sell-side or buy-side trading experience, ideally in Index Rebalancing or Program Trading.
* Experience in managing portfolio management strategies with positions on large portfolios; fluency in risk factors.
* Exposure to statistical modelling, time series or other data modelling experience
* Very self-motivated, willing to be part of a dynamic and competitive team
* FINRA licenses including Series 7, 63 and 57
Preferred qualifications, capabilities, and skills:
* Coding experience in Python is strongly desired
* Knowledge of kdb/q is a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:05
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, an...
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Type: Permanent Location: Concord, US-MA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:03
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Become an integral part of AML/KYC Governance and Oversight team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in AML/KYC Governance and Oversight team, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, no...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:02
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you'll have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
You've successfully collaborated with colleagues and worked as part of a team to achieve business results.
As a Private Client Banker, you are the main point of contact for a select group of Chase's affluent clients, as well as other customers in the Branch.
You'll manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You'll help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job Responsibilities
* Share the value of Chase Private Client with clients that may be eligible
* Actively manage their banking relationship through an advice-based approach, ensuring each client receives the best products, services for their needs
* Partner with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs
* Make lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
* Adhere to policies, procedures and regulatory banking requirements
Required Qualifications, Capabilities and Skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* Minimum of one year Branch Banking Banker, or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationship, and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED or foreign equivalent required
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred Qualifications, Capabilities and Skills
* Excellent communication skills
* College degree or military equivalent strongly preferred
* Experience cultivating relationships with affluent clients is strongly preferred
* Strong team orientation with a commitment of long-term career with the firm
Dodd Fran...
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Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:01
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Salinas, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:29:00
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Alhambra, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:59
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Edwardsville, US-IL
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:57
-
The Business Banking Client Insights Team advocates for our clients by analyzing data to uncover themes and actionable insights to improve the customer experience.
We leverage data from internal and external customer surveys, employee feedback and customer complaints to identify themes, influence decisions and align on key priorities to improve the customer experience.
As the Client Insights Senior Associate in Business Banking, you will leverage client insights from customer surveys and complaints to identify key opportunities to improve the client experience.
You will leverage data across multiple data sources to summarize and influence stakeholders to deliver enhancements to improve the client experience.
You will own the categorization of survey detractors and complaints to compile themes presented to senior leadership to inform decisions on opportunities to improve the client experience.
This role will leverage your analytics skills, critical thinking, as well as your ability to summarize complex feedback into simplified messaging for leadership updates.
Job responsibilities:
* Own, prepare and distribute complaint reporting trends and summaries to key stakeholders across Business Banking leadership team.
* Provide reporting recommendations to improve efficiency and clarity around customer pain points from complaints and surveys.
* Synthesize and interpret highly complex data from various sources to identify, evaluate, and measure impact of customer pain points, uncover insights, and make strategic, data-driven recommendations.
* Leverage customer complaint data and survey responses to identify most impactful areas to Business Banking customer experience.
* Drive accountability with internal business partners to deliver relevant, contextual responses, status updates, and product or process roadmaps.
Required qualifications, skills and capabilities:
* Strong quantitative and analytical problem-solving skills.
* Advanced Excel and Power Point/PitchPro required - with ability to manage large data sets, summarize key points and takeaways, and create strategic, compelling story-telling presentations for a wide-variety of audiences.
* Ability to effectively manage multiple concurrent projects.
* Excellent stakeholder management skills and the ability collaborate and influence.
* Self-starter, creative problem-solver, who is highly proactive, and collaborative.
* Excellent verbal and written communication skills.
* SQL skills and/or comfortability with coding / Large Language Models (LLM) preferred.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:56
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Portland, US-OR
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:56
-
Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
The Advanced Cryptography Architect will be responsible for leveraging innovative cryptography at JPMorgan Chase.
As a member of the Emerging Technologies Security group within the Cybersecurity & Technology Controls organization, you will work alongside cryptographers and a group of passionate security engineers to solve complex security problems and support the deployment of cryptography-based solutions.
You will also have the opportunity to collaborate with other cryptographers on research projects.
The position requires strong cryptography academic knowledge as well as some experience in vetting and applying advanced cryptography schemes to secure complex IT infrastructure, customer-facing services, and sensitive customer and enterprise data.
Knowledge, experience, and capability required for the role include:
* Expertise in both mainstream encryption schemes, key exchange protocols as well as advanced cryptography topics (e.g., secure multiparty computation, zero-knowledge, homomorphic encryption or lattice-based cryptography)
* Proven track record in publishing papers (academia, whitepaper, position paper etc.)
* Strong Familiarity with NIST post-quantum cryptography standardization & migration efforts
* Hands-on experience with implementing, testing and deploying both mainstream and advanced cryptographic schemes
* Good understanding and hands-on experience of network security protocols (TLS etc.)
* Security solution development utilizing cryptographic agility principles and elements
* Proficiency in multiple programming languages, e.g., Java, C#, JavaScript, C/C++
* Ability to convey complex concepts in a clear & concise manner to a wide range of audience
* Proven track record in working with diverse teams to achieve goals
* PhD (preferred) or MS in computer science
Preferred experience and knowledge in one or more of the following:
* Cryptography or security protocol standardization (e.g., IETF)
* Basic knowledge on cryptanalysis, crypto system threat modeling and analysis
* NIST key management best practices
About the Team
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams.
The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls.
The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutiona...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:55
-
The Business Banking Client Insights Team advocates for our clients by analyzing data to uncover themes and actionable insights to improve the customer experience.
We leverage data from internal and external customer surveys, employee feedback and customer complaints to identify themes, influence decisions and align on key priorities to improve the customer experience.
This is a highly visible role with direct exposure to both Business Banking and Consumer Banking senior leadership, and the opportunity to collaborate with omnichannel teams to design and deliver a best-in-class client experience.
As the Client Insights Vice President in Business banking, you will own multiple forums with the Business Banking CEO and their leadership team to influence key priorities to improve the client experience.
Additionally, you will own a frequent update to a cross-Line of Business leadership forum with Business Banking and Consumer CEOs and Field leadership.
You will serve as a trusted thought leader to senior stakeholders, delivering recommendations, robust implementation plans, and execution support to realize business improvement targets while measuring and celebrating the success of each initiative.
This role will leverage your analytical skills, ability to influence, teamwork, PowerPoint expertise, critical thinking, as well as your organization and project management skills.
Job responsibilities:
* Synthesize and interpret highly complex data from various sources to identify, evaluate, and measure impact of customer pain points, uncover insights, and make strategic, data-driven recommendations.
* Influence change and drive accountability with internal business partners to deliver relevant, contextual responses, status updates, and product or process roadmaps.
* Own, prepare, distribute, and present materials, providing valuable data and thought leadership to Business Banking CEO and senior leadership focused on key initiatives to improve customer experience.
* Document and track product and process enhancements intended to address critical pain points-clearly articulating what is to be solved, why it is significant, and when/how it will be implemented and/or impediments blocking meaningful progress and quantifying benefits to all impacted parties.
* Summarize complex data sets and initiatives into clear conversations and recommendations to improve customer pain points.
* Lead process documentation for controls within Client Insights team including primary point of contact for Exam Readiness within the team
Required qualifications, skills and capabilities:
* Excellent stakeholder management skills and the ability to navigate, collaborate, and influence across a matrixed organization of cross-functional teams including our CAO, Product, Digital, Technology, National Sales, Marketing, and Operations teams.
* Exceptional communication skills, comfort presenting recommendations to senior management.
* Adv...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:53
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance, Conduct and Operational Risk (CCOR) Branch Examination Associate, you will effectively partner with Line of Business (LOB) and global/regional Compliance teams; including Internal Audit, Operational Risk and other Control functions.
This position requires knowledge and experience in Compliance, as well as familiarity with regulatory and/or audit best practices.
Job responsibilities
* Perform on-site compliance examinations of broker-dealer and investment advisory business to determine adherence to JPMorgan Securities policies and procedures.
* Develop scope, process flows, design evaluation, testing evaluations to ensure risk controls are implemented, functioning properly, and are being executed properly.
* Evaluate findings and formulate conclusions in written reports on compliance assessments, worksheets and narrative materials.
* Travel to domestic locations 35 percent of the time.
* Provide a high attention to detail, flexibility, patience, good analytical as well as interpersonal skills, and the ability to work independently.
Required qualifications; capabilities; and skills
* Undergraduate degree or equivalent experience.
* 3+ years' experience in financial services, compliance or regulatory role required.
* Ability to travel 35%
* Valid driver's license required.
Preferred qualifications; capabilities; and skills
* FINRA (Financial Industry Regulatory Authority) Series 7, 66, and 24 licenses (or equivalents) not required, however, preferred.
* Prior broker/dealer experience with compliance or audit is desirable.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligi...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-29 08:28:53
