-
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
- Lead and support technical analysis, planning, coordination, and execution activities across one or more Child Support system modernization engagements.
- Develop, review, and maintain technical and project documentation such as technical requirements, interface specifications, data mapping documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs, and other project deliverables.
- Review project documentation, client materials, technical artifacts, and working documentation to identify themes, dependencies, risks, issues, gaps, and opportunities for improvement.
- Plan for and participate in interviews, focus groups, workshops, technical sessions, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
- Attend and lead project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
- Analyze system modernization information, business and technical requirements, project data, and client documentation to support recommendations, issue resolution, and project decision-making.
- Research alternative solutions to technical and project-related problems, determine appropriate approaches, and make verbal and written recommendations to appropriate parties.
- Review work products for completeness, consistency, traceability, quality, and alignment with project objectives, standards, and contract requirements.
- Participate in client meetings and offer observations, analysis, and insight on technical and business topics.
- Identify risk areas, technical concerns, potential issues, and project dependencies that require proactive attention, and support mitigation and resolution planning.
- Support and contribute to the preparation of weekly, monthly, quarterly, and ad hoc reports in compliance with contract requirements and project needs.
- Track action items, follow-ups, and decisions, and help ensure timely completion of ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:09
-
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
- Lead and support technical analysis, planning, coordination, and execution activities across one or more Child Support system modernization engagements.
- Develop, review, and maintain technical and project documentation such as technical requirements, interface specifications, data mapping documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs, and other project deliverables.
- Review project documentation, client materials, technical artifacts, and working documentation to identify themes, dependencies, risks, issues, gaps, and opportunities for improvement.
- Plan for and participate in interviews, focus groups, workshops, technical sessions, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
- Attend and lead project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
- Analyze system modernization information, business and technical requirements, project data, and client documentation to support recommendations, issue resolution, and project decision-making.
- Research alternative solutions to technical and project-related problems, determine appropriate approaches, and make verbal and written recommendations to appropriate parties.
- Review work products for completeness, consistency, traceability, quality, and alignment with project objectives, standards, and contract requirements.
- Participate in client meetings and offer observations, analysis, and insight on technical and business topics.
- Identify risk areas, technical concerns, potential issues, and project dependencies that require proactive attention, and support mitigation and resolution planning.
- Support and contribute to the preparation of weekly, monthly, quarterly, and ad hoc reports in compliance with contract requirements and project needs.
- Track action items, follow-ups, and decisions, and help ensure timely completion of ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:08
-
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
- Lead and support technical analysis, planning, coordination, and execution activities across one or more Child Support system modernization engagements.
- Develop, review, and maintain technical and project documentation such as technical requirements, interface specifications, data mapping documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs, and other project deliverables.
- Review project documentation, client materials, technical artifacts, and working documentation to identify themes, dependencies, risks, issues, gaps, and opportunities for improvement.
- Plan for and participate in interviews, focus groups, workshops, technical sessions, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
- Attend and lead project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
- Analyze system modernization information, business and technical requirements, project data, and client documentation to support recommendations, issue resolution, and project decision-making.
- Research alternative solutions to technical and project-related problems, determine appropriate approaches, and make verbal and written recommendations to appropriate parties.
- Review work products for completeness, consistency, traceability, quality, and alignment with project objectives, standards, and contract requirements.
- Participate in client meetings and offer observations, analysis, and insight on technical and business topics.
- Identify risk areas, technical concerns, potential issues, and project dependencies that require proactive attention, and support mitigation and resolution planning.
- Support and contribute to the preparation of weekly, monthly, quarterly, and ad hoc reports in compliance with contract requirements and project needs.
- Track action items, follow-ups, and decisions, and help ensure timely completion of ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:08
-
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
- Lead and support technical analysis, planning, coordination, and execution activities across one or more Child Support system modernization engagements.
- Develop, review, and maintain technical and project documentation such as technical requirements, interface specifications, data mapping documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs, and other project deliverables.
- Review project documentation, client materials, technical artifacts, and working documentation to identify themes, dependencies, risks, issues, gaps, and opportunities for improvement.
- Plan for and participate in interviews, focus groups, workshops, technical sessions, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
- Attend and lead project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
- Analyze system modernization information, business and technical requirements, project data, and client documentation to support recommendations, issue resolution, and project decision-making.
- Research alternative solutions to technical and project-related problems, determine appropriate approaches, and make verbal and written recommendations to appropriate parties.
- Review work products for completeness, consistency, traceability, quality, and alignment with project objectives, standards, and contract requirements.
- Participate in client meetings and offer observations, analysis, and insight on technical and business topics.
- Identify risk areas, technical concerns, potential issues, and project dependencies that require proactive attention, and support mitigation and resolution planning.
- Support and contribute to the preparation of weekly, monthly, quarterly, and ad hoc reports in compliance with contract requirements and project needs.
- Track action items, follow-ups, and decisions, and help ensure timely completion of ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:07
-
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
- Lead and support technical analysis, planning, coordination, and execution activities across one or more Child Support system modernization engagements.
- Develop, review, and maintain technical and project documentation such as technical requirements, interface specifications, data mapping documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs, and other project deliverables.
- Review project documentation, client materials, technical artifacts, and working documentation to identify themes, dependencies, risks, issues, gaps, and opportunities for improvement.
- Plan for and participate in interviews, focus groups, workshops, technical sessions, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
- Attend and lead project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
- Analyze system modernization information, business and technical requirements, project data, and client documentation to support recommendations, issue resolution, and project decision-making.
- Research alternative solutions to technical and project-related problems, determine appropriate approaches, and make verbal and written recommendations to appropriate parties.
- Review work products for completeness, consistency, traceability, quality, and alignment with project objectives, standards, and contract requirements.
- Participate in client meetings and offer observations, analysis, and insight on technical and business topics.
- Identify risk areas, technical concerns, potential issues, and project dependencies that require proactive attention, and support mitigation and resolution planning.
- Support and contribute to the preparation of weekly, monthly, quarterly, and ad hoc reports in compliance with contract requirements and project needs.
- Track action items, follow-ups, and decisions, and help ensure timely completion of ...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:06
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be willing and able to work onsite in greater St.
Louis, MO.
- Experience with a large-scale telephony system.
- Experience in call center operations.
- Experience working with Customer Relationship Management (CRM) systems, including tracking customer interactions, managing case information, and maintaining accurate records.
- Experience supporting Medicaid enrollment processes, including assisting applicants, verifying eligibility information, and navigating Medicaid policies or systems.
- Minimum two (2) years of call center management experience or five (5) years in any management role.
#LI-Onsite
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as prog...
....Read more...
Type: Permanent Location: Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:06
-
Essential Duties and Responsibilities:
- Coach teams, Scrum Masters, and Product Owners on core Agile principles and frameworks (e.g., Scrum, Kanban, SAFe).
- Facilitate Agile ceremonies (e.g., Sprint Planning, Daily Standups, Reviews, Retrospectives; PI Planning where applicable).
- Partner with Product Owners to refine and prioritize backlogs; promote transparency across teams and stakeholders through agreed practices and tooling.
- Mentor Scrum Masters and Agile practitioners; support the development of Communities of Practice.
- Identify and remove impediments; coordinate cross-team issue resolution and system issues per established pathways.
- Advance continuous improvement using flow metrics (e.g., cycle time, throughput, WIP) and actionable insights; encourage consistent use of Jira boards and reporting.
- Support alignment between team execution and program objectives; apply established scaled Agile practices within assigned teams and Agile Release Trains (ARTs).
- Deliver workshops and training on Agile practices, roles, and tooling (Jira, Confluence, Rally); contribute content to Agile playbooks.
- Promote Lean-Agile mindset and servant leadership; provide input to practice guidelines and support the Principal Specialist in codifying governance standards.
Job-Specific Essential Duties and Responsibilities:
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions.
- Serve as Scrum Master for one or more Agile teams, promoting adherence to Scrum principles and fostering a culture of continuous improvement.
- Remove team impediments and coordinate with stakeholders to ensure timely resolution of issues affecting delivery.
- Monitor Agile performance metrics, including velocity, burndown charts, and sprint outcomes, to identify opportunities for increased team effectiveness.
- Support Project Managers and technical teams in developing user stories, identifying dependencies, and prioritizing work to maximize business value.
- Coordinate project activities, risks, and schedules while maintaining visibility across multiple workstreams and stakeholder groups.
- Prepare and deliver project status reports, briefings, and executive-level communications utilizing Jira and other Agile management tools.
- Facilitate collaboration among engineers, architects, project managers, and government stakeholders to ensure successful delivery of technical solutions.
- Represent the team in Scrums and other cross-functional coordination meetings.
- Promote Agile best practices and mentor team members on Scrum methodologies and effective Agile execution.
Job-Specific Minimum Requirements:
- Active Top Secret clearance with SCI eligibility.
- Demonstrated experience serving as a Scrum Master supporting Agile software development, cloud infrastructure, or DevSecOps initiatives.
- Strong understanding of Scrum, Agile frameworks, project governance, and delivery management...
....Read more...
Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:05
-
Job-Specific Essential Duties and Responsibilities:
- Handles inbound and outbound customer contact including but not limited to voice, emails and online chat.
- Listens actively to determine customer needs and answers questions.
- Demonstrates courtesy, patience and professionalism while providing information to customers.
- Research knowledge articles to answer and respond to customer inquiries pertaining to provided products and services.
- Takes immediate action on service requests and provide first contact resolutions that are clear, meets the customer's needs, and confirms the customer's understanding of the solution in accordance with DoD, USAF, and Program standards and guidelines.
- Identifies concerns and routes to the appropriate department to address escalated customer and service issues.
- Determines complexity of inquiry and if it should be escalated and routes inquiry in a timely manner.
- Creates a record of the type of contact in the government hosted ServiceNow ITSM tool for referral and historical purposes.
- Responsible for providing day-to-day technical support to customers for a range of hardware and software related systems.
- Respond to and diagnose problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.
- Provide effective and timely resolution of users' problems, queries or complaints.
- Assist in hardware and software evaluation.
- Communicate information that requires some explanation or interpretation.
Work is under moderate supervision.
Problems are typically of a routine nature but may at times require interpretation or deviation from standard procedures.
Job-Specific Minimum Requirements:
- Associate degree in relevant technical field or at least 2 years' experience in a technical help desk position or technical support.
- Experience with software application troubleshooting and tiered escalation processes.
- Experience with Information Technology Service Management Tools (ServiceNow, Jira Service Management, BMC Remedy etc.)
- Familiarity with general networking and software applications.
- IAT level 1 minimum, IAT level 2 preferred.
#techjobs #clearance #veteransPage #DODAIRFORCE-CYBER
Minimum Requirements
TCS257, S2, Band 2
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term ...
....Read more...
Type: Permanent Location: San Antonio, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:04
-
Essential Duties and Responsibilities:
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget.
- Work closely with management and work groups to create and maintain work plan documents.
- Track the status and due dates of projects.
- Manage relationships with project staff responsible for projects.
- Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
- Lead and support technical analysis, planning, coordination, and execution activities across one or more Child Support system modernization engagements.
- Develop, review, and maintain technical and project documentation such as technical requirements, interface specifications, data mapping documents, technical design inputs, work plans, status reports, governance materials, issue logs, risk logs, meeting notes, decision logs, and other project deliverables.
- Review project documentation, client materials, technical artifacts, and working documentation to identify themes, dependencies, risks, issues, gaps, and opportunities for improvement.
- Plan for and participate in interviews, focus groups, workshops, technical sessions, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
- Attend and lead project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
- Analyze system modernization information, business and technical requirements, project data, and client documentation to support recommendations, issue resolution, and project decision-making.
- Research alternative solutions to technical and project-related problems, determine appropriate approaches, and make verbal and written recommendations to appropriate parties.
- Review work products for completeness, consistency, traceability, quality, and alignment with project objectives, standards, and contract requirements.
- Participate in client meetings and offer observations, analysis, and insight on technical and business topics.
- Identify risk areas, technical concerns, potential issues, and project dependencies that require proactive attention, and support mitigation and resolution planning.
- Support and contribute to the preparation of weekly, monthly, quarterly, and ad hoc reports in compliance with contract requirements and project needs.
- Track action items, follow-ups, and decisions, and help ensure timely completion of ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:04
-
Essential Duties and Responsibilities:
- Coordinate and process intake referrals received via incoming calls, voicemail, email, or other designated channels.
- Respond to inquiries, provide general program information, and refer clients or providers to appropriate agencies or resources in accordance with established guidelines.
- Perform initial eligibility screening for services using defined criteria and procedures.
- Review and screen applications and supporting documentation for completeness and accuracy.
- Enter, update, and maintain application, intake, and case information in applicable databases and systems.
- Research, verify, and document information by accessing approved internal or external systems, including government agency systems as applicable.
- Contact customers or providers to obtain missing or incomplete information related to applications or documentation.
- Coordinate with internal staff or field resources, including site visit personnel, to collect and verify required information or results.
- Assist customers in accessing services aligning with specific program objectives including educational and vocational training, medical support, childcare, transportation, mental health services, legal aid and related needs
- Determine urgency and sensitivity of incoming matters and route or escalate appropriately.
- Support outreach and engagement activities by assisting customers through defined phases of the application, enrollment, or service process.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Reliable transportation and valid automobile insurance
- Valid CA Driver's License
- Knowledge of the local community
- Willing and able to travel throughout local counties as needed
- Mileage reimbursed for any travel to locations other than your assigned home base office location!
- Fluency in threshold languages (English and Spanish)
- Six months of customer service experience
- Presentation and/or public speaking experience (teaching, marketing, cold-call, community outreach and education, or public relations experience) preferred
- Experience working with low-income and diverse populations preferred
#CAHCO #LI-Onsite #TrendingJobs #CoreCSR
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation p...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:03
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#mars #hbcucon #macarn #marn #ClinicalServices #LI-Hybrid #maxcorp
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religi...
....Read more...
Type: Permanent Location: Lynn, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:02
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:02
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a team to ensure performance metrics are met.
- Provide action plans and timelines for performance improvement as needed.
- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.
- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for staff and complete related reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.
- Monitor compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
- Performs other duties as required by Project leadership.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
- Three (3) or more years of people management experience.
Preferred Skills and Qualifications
-Prior Call Center experience
-Prior Medicaid Enrollment experience
Home Office Requirements
-Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
-Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
-Must currently and permanently reside in the Continental US.
#LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other r...
....Read more...
Type: Permanent Location: Topeka, US-KS
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:01
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#mars #hbcucon #macarn #marn #ClinicalServices #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, ...
....Read more...
Type: Permanent Location: Lawrence, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:01
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-08-16 13:49:00
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:59
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:59
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:58
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:57
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:57
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:56
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:56
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:55
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:54
-
Essential Duties and Responsibilities:
- Execute the development and implementation of learning assets through close collaboration with the Training Operations Team.
- Use training technology to help provide creative and scalable training solutions.
- Help to develop and support the implementation of the LMS learning strategy and measurement of that strategy for the organization.
- Support LMS system audits.
- Create and document processes for learning solutions, architecture decisions and operating procedures.
- Work in partnership with the HRIS team to support LMS system updates.
- Work with vendor to secure and onboard new learning technologies for delivering, tracking, and/or creating learning content.
- Consult and collaborate with leaders at all levels as well as cross-functional stakeholders to and provide learning solutions using the LMS functionalities.
- Define support LMS system roles and permissions.
- Support and advise on overall system configuration and availability groups.
- Support and train Global system Super Users and Admin.
JOB SPECIFIC DUTIES:
Design & Development
- Support the design, development, and continuous improvement of enterprise AI and technical upskilling programs, including foundational AI literacy, responsible AI use, role-based technical learning, and applied learning experiences.
- Design and draft instructionally sound storyboards that translate complex AI and technical topics into eLearning, instructor-led, virtual, and blended learning formats.
- Develop and maintain learning pathways, job aids, facilitator guides, learner communications, discussion guides, practice activities, and reinforcement resources.
- Create practical learning scenarios that help employees recognize appropriate AI use cases, evaluate risks, improve prompts, validate outputs, and decide where human judgment is required.
- Apply adult learning principles, accessibility practices, and plain-language standards to make learning approachable, usable, and inclusive.
AI & Learning Technology
- Translate AI, automation, data, and technical concepts into clear, practical learning content employees can apply in real work scenarios.
- Contribute to responsible AI learning by ensuring content reinforces approved tools, data handling expectations, human oversight, privacy considerations, and organizational guidance.
Stakeholder Partnership & Change
- Partner with subject matter experts, business stakeholders, HR partners, change leads, and technology teams to identify skill needs, define learning objectives, and shape learning experiences that align to business priorities.
- Support external technical certification pathways and vendor-delivered learning offerings by helping assess fit, coordinate implementation, and monitor learner progress.
- Coordinate program logistics, content updates, facilitator preparation, vendor collaboration, communications, learner support, and delivery readiness across virtual, in-person, an...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-08-16 13:48:54
