-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:27
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory bank...
....Read more...
Type: Permanent Location: Stone Mountain, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:25
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Tulsa, US-OK
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:24
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Glen Head, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:23
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You're energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you'll also have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As an Associate Relationship Banker in our Branch Banking team, you'll take a lead role in delivering an outstanding experience to Chase customers.
You'll welcome and assist customers that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs, by opening the right accounts and products for customers contributing to the success of the branch.
You'll be making the lives of customers easier by sharing and setting up self-service
Job responsibilities
* Engages clients making them feel welcomed and delivering an exceptional customer experience by acting with a customer-first attitude
* Engages with clients that enter the branch by making a personal connection, asking open ended questions, and listening to make recommendations on their accounts, financial, and complex servicing needs
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever, and however they want.
* Meets with branch assigned customers in person and over the phone to continue building lasting relationships, discover financial needs, tailor products, and offer new tools to help customers meet their consumer banking and investment goals.
* Partners with licensed bankers, financial advisors, mortgage bankers, and business relationship Managers to connect customers to experts who can help them with specialized financial needs
* Assists branches by performing branch operations when needed, which may include acting in dual control and assisting with maintenance of cash devices including cash vaults and ATMs while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills in person and over the phone with proven ability to tailor features and benefits of products and services to customers with differing needs
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Profes...
....Read more...
Type: Permanent Location: Fort Collins, US-CO
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:21
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Apply today for a unique opportunity to work in a fast-paced environment within a high performing, dynamic team!
As an Alternative Investments Support Specialist in Trading Services Operations, you will provide back-office support to the product through a comprehensive knowledge base and a constant strive for innovation.
You will be responsible for Subject Matter Expert (SME) level understanding of the product(s), external stakeholder servicing, internal stakeholder management, daily process support, and operational processes control oversight.
Job responsibilities
* Monitor and process daily trade settlements in domestic and international markets
* Train and develop staff
* Manage stakeholder inquiries and escalation point of contact
* Resolve differences on daily cash and position reconciliations
* Serve as a point of contact with Relationship/Product Management and with the US Equity, Corp Bond, Treasury, and international trading desks
* Manage operations workflow including driving process improvement through innovation and automation
* Authorize daily for control tasks and transaction approval
Required qualifications, capabilities, and skills
* Excellent verbal and written communication skills, organizations skills with the ability to prioritize, and client service skills
* Computer literate with sound working knowledge of all Microsoft Office programs
* Ability to adapt effectively to an ever-changing work environment and work to multiple deadlines and prioritize appropriately
* Quick learner of both product knowledge and new systems, self-motivated, and meticulous attention to detail
* Strong business acumen and problem-solving skills; Able to be give delegated tasks to define appropriate solutions.
* Well organized and be able to develop plans and break down into achievable deliverables, be able to identify risk/issues and resolve them to ensure timely delivery.
* Team player with strong interpretive and partnership skills, able to partner effectively with many different people and groups.
Ability to build and maintain effective working relationships
Preferred qualifications, capabilities, and skills
* Financial Services experience and a working knowledge of the Securities Lending and Custody products
* The candidate will be aware of the large financial risks that can be incurred through operational errors and negligence
* Knowledge of automation systems including Alteryx, User Interface (UI) Path, Tableau, Visual Basic for Application (VBA), etc.
* Ability to follow industry news and understand how this impacts daily processes and understanding of regulatory rules and controls
Same Posting Description for Internal and External Candidates
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institution...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:21
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory bank...
....Read more...
Type: Permanent Location: Selma, US-NC
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:19
-
You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:18
-
J.P.
Morgan is seeking a talented candidate for the Corporate & Investment Bank (CIB) Chief Data & Analytics Office (CDAO) as an AI Strategy Executive Director.
The team engages with the external market, contributes to the strategy for the CIB's AI&ML initiatives, and partners with key internal teams (Firmwide CDAO) to execute and drive CIB adoption of relevant AI products.
As an AI Strategy Executive Director within Corporate & Investment Bank (CIB) Chief Data & Analytics Office (CDAO), you will be tasked with the development of AI strategy, in particular around Large Language Models (LLMs).
Your responsibilities will also include the rollout of AI products across the Corporate Investment Bank.
This role provides an excellent opportunity to influence and shape the strategic agenda for AI adoption and spearhead the deployment of JPM's AI products within the Corporate Investment Bank.
You will gain highly technical expertise in Data, AI, and Machine Learning, and refine your problem-solving and communication skills.
You will also be expected to identify emerging trends before they become widely adopted in the market, and stay updated on competitor strategies and new technologies as the AI landscape continues to evolve.
Job responsibilities
* Define and deconstruct complex problems through strategic business deep dives
* Critically assess AI products and influence the product roadmap
* Identify key priority CIB use cases for AI adoption
* Assimilate information and provide synthesized industry analysis for senior management
* Drive the development of the AI Strategy & Product Management team in the US by working closely with key stakeholders within the CDAO organization and across the CIB
Required qualifications, capabilities, and skills
* BSc or MSc degree in relevant field (e.g.
Data Science, Computer Science)
* Diverse problem solving experience, such as 8+ years' work experience with a top management consulting firm, internal strategy, investment banking, private equity, VC or in other generalist problem solving environment within/or related to financial services
* Prior product management experience
* Knowledge and understanding of Data, AI&ML and emerging technologies
* An outstanding ability to analyse problems and apply quantitative analytical approaches
* Easily assimilate new topics/information and synthesize with excellent attention to detail
* Strong verbal/written skills; ability to communicate effectively with senior management
* Proficiency in MS Excel and PowerPoint
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial b...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:18
-
Description for Internal Candidates
Be a leader driving customer service improvements and Interactive Voice Response (IVR) experience transformation!
As a product team member, your problem-solving and product work will help contribute to vision, solutions roadmap and improved outcomes impacting a half billion users.
Along the way, you'll develop a deep end-to-end understanding of the business and find a fun, inclusive team culture that welcomes diverse ideas and supports your individual growth and career mobility.
As a Product Delivery analyst in the IVR product area of Customer Channel: Voice, you will work with business and product stakeholders to discover, plan, and deliver improved self-service capabilities and interaction designs used by customers and employees.
Our product integrates with other systems using data, AI and user experience designs to enable personalized service experiences.
You will work with agile scrum teams, lines of business, data & analytics, UXCX design and other partners, optimizing the product and solving complex problems.
Your daily contributions will reveal data-informed problems and solutions, create requirements, manage the product backlog and contribute directly to the outcomes driving objectives/key results success.
This position will require work from office 50-60% on a set schedule.
Job responsibilities
* Develop business operations and process knowledge to understand customer and employee needs and handling in contact centers
* Use data to understand solutions performance and user behaviors to identify improvements
* Collaborate with business, analytics and partners on problem assessments, business cases, solution designs, and outcome assessments
* Create requirements and acceptance criteria in agile epics/stories, collaborating with the business, interdependency partners and scum teams through implementation
* Delivery execution of product intake, backlog management and hygiene, sprint planning, agile scrum participation, operational readiness engagement, and incident/issue support
* Create product support documentation such as call flows, design documents, and process aides
Required qualifications, capabilities, and skills
* 2+ years of experience in product management
* Demonstrated experience with analysis, process improvement and working with data to understand performance insights
* Knowledge of the agile product development cycle
* Proven ability to lead product life cycle activities including discovery, requirements / acceptance criteria definition, and outcome assessment
* Ability to communicate to a wide range of stakeholders and levels of leadership
Preferred qualifications, capabilities, and skills
* Prior experience working in an agile scrum software delivery organization
* Contact Center knowledge or IVR product experience desirable
* Experience with SQL, Alteryx and visualization tools a plus
Tools:
* JIRA, Exc...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:17
-
DESCRIPTION:
Duties: Work in the full development life cycle, i.e.
requirements gathering, analysis, design, implementation, deployment, and support of the NYC Marking & Pricing application portfolio.
Analyze business challenges, both technical and financial in scope, and requiring a thorough understanding of both aspects in order to propose the most appropriate solutions.
Provide support to front office staff and peripheral teams to debug and diagnose time critical issues reported by the business and partners in technology.
Partner with Trading leads to build, support, and evolve their businesses.
Leverage global relationships to build globally consistent solutions for the local market.
Will supervise four (4) to eight (8) Software Engineers.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, or related field of study plus 5 years of experience in the job offered or as a Software Engineer, or related occupation.
Skills Required: Requires experience in the following: Windows; Agile SDLC; Application Architecture Disciplines; Data Architecture Disciplines; Microservices; Python; XML; JSON; Automated Testing; Functional Testing; Manual Testing; Performance Testing; Regression Testing; System Integration Testing; Unit Testing; User Acceptance Testing; Interest Rate Derivative Pricing; Interest Rate Derivative Risk Management; Reuters TIBCO; and Excel/VBA development.
Job Location: 383 Madison Avenue, New York, NY 10017.
Full-Time.
Salary: $210,000 - $260,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our compan...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:16
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory bank...
....Read more...
Type: Permanent Location: Hiram, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:15
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within Consumer Community Bank, Credit Card Services, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
* Proactively identifies hidden problems, patterns in data, and uses these insights to drive improvements to coding hygiene and system architecture.
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems.
* Contributes to software engineering communities of practice and events that explore new and emerging technologies.
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills.
* Formal training or certification on Software Engineering concepts and 5+ years applied experience
* Hands-on practical experience in system design, application development, testing, and operational stability
* Proficient in coding in one or more languages
* Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
* Overall knowledge of the Software Development Life Cycle
* Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Hands on experience in IBM-Z/OS COBOL, CICS, DB2, VSAM, JCL, Mainframe application development suits and IBM WebSphere MQ messaging solution
* Experience in creating API using zO/S connect & Kafka integration is a plus.
* Demonstrated knowledge and work experience on AWS
Preferred qualifications, capabilities, and skills
* Familiarity with modern ...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:14
-
The Commercial Investment Bank (CIB) Payment Controls team is seeking an Executive Director level candidate who will be responsible for aligning end-to-end cross-functional support to the Sanctions and Regulatory Operations and Control Management business priorities.
The candidate selected for this important role will drive and partner on the execution of the Payment Controls end-to-end agenda and lead governance across the program.
They will need to closely collaborate with key global and regional partners across Payments including Operations, Technology, Product Management, and the horizontal functional managers.
This Payment Controls Lead will work closely with the Head of Payment Controls, Business and Functional partners as well as regional leadership to develop, communicate and implement the Payments end-to-end controls strategy in Sanctions and Regulatory Operations Payment Controls and related functions.
The Firm-wide Control Management team provides a centralized view of all control functions, and thereby drives real time problem detection, escalation, review, and solutions.
Within each line of business (LOBs) and function there are designated control managers who support their stakeholders in managing the control environment.
Their role is to direct across all LOBs and functional areas, particularly with Management, Risk and Compliance, and oversee audits and regulatory exams for their coverage area.
Job responsibilities
* Lead oversight of the end-to-end system of controls that mitigates risk through active engagement, thematic reviews, risk analysis and control deep dive which continuously manage and reduce the Business's residual risk profile.
* Engage with and conduct regular reviews with senior leadership, stakeholder committees, or other relevant bodies to validate and assess priorities across the Payments control teams.
* Lead problem solving and data driven decision making, inclusive of process design, re-engineering, and target state modeling
* Identify and proactively manage risk to delivery of our end-to-end target operating model strategies.
* Navigate within the organization and align key stakeholders to influence, build consensus and get things done
* Deliver high quality, consistent and meaningful executive reporting, and analytics to identify trends and themes to support business decisions
* Create and deliver executive communications, status reporting, and metrics
* Manage via a mix of direct and matrix team members and help them build/develop the right skills, experience, knowledge, and capacity in support of the above
* Primary control responsibilities and oversight for all controls impacting Sanctions and Regulatory Operations business globally, including front line controls, operational controls, and technology controls
* Chairing governance forums as necessary.
Furthermore, playing a key escalation role as and when needed (to global and regional management)
...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:13
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
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Type: Permanent Location: Portsmouth, US-NH
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:12
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Home Lending Assistant, you will have the opportunity to work in unison with one or more Home Lending Advisor(s) to create an outstanding customer experience for home buyers.
You will rely on your excellent interpersonal skills and dedication to provide exceptional support in facilitating the loan process to positively impact the customer experience for both internal and external customers.
Your attention to detail, professionalism, and dedication will be reflected in your team's ability to achieve strong sales results.
Job responsibilities
* You will use your understanding of the home loan process to take all initial inquiry calls for prequalification, take complete applications, request documentation from borrowers and review with Home Loan Advisor(s).
* You will discuss products and pricing at the request of, or in the absence of, the Home Lending Advisor(s).
* You will proactively review complex files to identify potential problems with loan applications and arrive at workable solutions with the Home Lending Advisor(s) prior to submission to processing.
* You will manage pipeline, consistently communicating updates to Home Lending Advisor(s) on pipeline status and updating borrowers and builders on status of loans while watching for and preventing pipeline fallout and quote rate to pipeline floats.
* You will act as liaison between Home Lending Advisor(s), branch, processing center (if applicable), and group of established realtors (20-30) to coordinate submissions and closings to allow Home Lending Advisor(s) to concentrate on generating new business.
* You will coordinate and manage marketing to buyers, sellers, realtors, and builders assist in staffing Realtor/builder open houses and trade shows.
* You will establish with Home Lending Advisor(s) the annual number of loans required to fund and close and/or incremental increase in Home Lending Advisor(s)'s annual production; and, if applicable, support Home Lending Advisor(s) to achieve high usage of laptop originations.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* A minimum of four years' work experience in mortgage loan processing
* Intermediate computer skills (familiar with MS Office products or similar software)
* Excellent customer service skills
* Exc...
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Type: Permanent Location: Parrish, US-FL
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:11
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Wichita Falls, US-TX
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:10
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DESCRIPTION:
Duties: Lead technology and process implementations to achieve functional technology objectives.
Provide leadership and oversight for strategic execution of technology organization initiatives.
Deliver technical solutions that can be leveraged across multiple businesses and domains.
Responsible for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures.
Oversee governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations.
Influence peer leaders and senior stakeholders across business, product, and technology teams.
Responsible for managing, recruiting and retaining a team of software engineers.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Software Engineering, Computer Science, Information Technology or related field of study plus 6 years of experience in the job offered or as Software Engineering Lead, Sr or Vice President Software Engineer/Developer, or related occupation.
The employer will alternatively accept a Master's degree in Software Engineering, Computer Science, Information Technology or related field of study plus 4 years of experience in the job offered or as Software Engineering Lead, Sr or Vice President Software Engineer/Developer, or related occupation.
Skills Required: Requires experience in the following: JavaScript; TypeScript; Redux; Redux Saga; NextJS; React Native; GraphQL; NodeJS; SQL; MongoDB; PostgreSQL; FastAPI; Python; React front end software engineering frameworks; React Testing Library; Cypress; Puppeteer; building software and technology solutions and large applications with microservice architecture deployed to cloud services such as AWS; managing a team of software engineers including hiring, coaching, mentoring, upleveling, and retaining.
Job Location: 383 Madison Ave., New York, NY 10179.
Full time telecommuting/remote work permitted from any location within the U.S.
Full-Time.
Salary: $215,000 - $285,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
Thes...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:09
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:09
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DESCRIPTION:
Duties: Build machine learning systems and models for detecting payment fraud, merchant fraud, and merchant risk.
Design and implement knowledge graphs capturing information from various third parties, partner data sources, and partner relationships.
Drive the complete lifecycle from data extraction, model development through model deployment and production evaluation and maintenance.
Collaborate closely with engineering, risk detection, and product teams.
QUALIFICATIONS:
Minimum education and experience required: PhD in Mechanical Engineering, Computational Science and Engineering, Computer Science, Computer Engineering, Mathematics, Statistics, Computer Information Systems, or related field of study plus 2 (Two) years of experience in the job offered or as Software Engineer, Data Scientist, IT Consultant, Data Scientist Intern, Graduate Research Assistant, or related occupation.
The employer will alternatively accept a Master's degree in Mechanical Engineering, Computational Science and Engineering, Computer Science, Computer Engineering, Mathematics, Statistics, Computer Information Systems, or related field of study plus 4 (Four) years of experience in the job offered or as Software Engineer, Data Scientist, IT Consultant, Data Scientist Intern, Graduate Research Assistant, or related occupation.
Skills Required: Requires experience in the following: Linux; Unix; Python; Google Cloud Platform; Machine Learning; XGboost; Deep Learning; and Tensorflow.
Job Location: 3223 Hanover Street, Palo Alto, CA 94304.
Full-Time.
Salary: $215,000 - $215,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:07
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DESCRIPTION:
Duties: Serve as a technical user interface (UI) developer on a geographically diverse engineering team across global time zones.
Design and develop complex user interfaces for internal and external facing applications.
Build highly secure financial applications using the latest approved authentication and authorization methods.
Research and recommend the latest technical advances, tools, and techniques to continuously improve the product and increase business value for the customers.
Develop automated unit, functional and regression tests.
Build test services to enable testing UI components independently from other system components.
Utilize strong knowledge of Fixed Income Products, specifically Securitized Products, to engage with stakeholders and clients to understand and deliver solutions that meet their needs.
Translate requirements into technical specifications ready for development.
Provide hands-on support to product users.
Collaborate with other product teams to deliver complete product solutions
for users.
Deliver trainings on application technical components as well as business purpose and functionality.
Work in an Agile Scrum development methodology.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, or related field of study plus 7 years of experience in the job offered or as a Lead Software Engineer, Software Engineering, Web UI Application Developer, Application Development, Analyst Programmer - Software Engineer, or related occupation.
Skills Required: Requires experience in the following: Docker; Jenkins; NodeJS; CSS; HTML; Java; Javascript; JQuery; React; SASS; SQL; Typescript; REST; JSON; Kubernetes; AWS Cloud Services; MongoDB; GIT; Automated Testing; System Integration Testing; Unit Testing; Redux; Microfrontend; JDBC; UX Designer - iRise; Figma; and Springboot.
Job Location: 545 Washington Boulevard, Jersey City, NJ 07310.
Telecommuting permitted up to 40% of the week.
Full-Time.
Salary: $170,200 - $215,000 per year.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:07
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:06
-
We are not looking for job seekers.
We want change-makers! Are you a leader who is passionate about using data? This opportunity is a perfect fit for you to accelerate product development, drive business growth, and improve the Chase customer experience.
You will serve as a member of the product team, collaborating with the Product Owner, design lead, and technology lead to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business.
As a Vice President Data Owner - Card Customer Journey in our Card Data & Analytics team, you will play a crucial role in promoting our firm's innovation agenda.
Your work will involve ensuring the quality and protection of data, which is key to our business objectives, advanced analytics, operations, and reporting.
This role provides you with the opportunity to be accountable for all data in the Card Customer Journey product, enabling you to make a significant impact on our business.
Job Responsibilities
* Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
* Work with key partners to drive an understanding of the data and its use within the business.
Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
* Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control
* Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
* Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirements
* Influence resources to resolve identified data issues in a timely manner
* Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality
* Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
* Develop strong relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions
* Manage the execution of a set of milestones.
Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.
* Track and manage work streams and associated KPIs to ensure deliveries are successful.
Required qualifications, capabilities, and skills:
* Exceptional interpersonal and commun...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:04
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Long Beach, US-NY
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:04
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Branch Operations team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences.
With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers.
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
* Expert in Banking Operations
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization.
* Excellent numerical, analytical, and strategic problem-solving skills
* Intermediate to expert level knowledge of JIRA and Confluence tools, with ability to build dashboards and data for analysis.
* Full understanding of software development life cycle new ideas.
* Leadership Experience is a plus.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awar...
....Read more...
Type: Permanent Location: Westerville, US-OH
Salary / Rate: Not Specified
Posted: 2024-08-28 08:47:03
