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Our team focuses on building engaging training programs and impactful experiences to help our AWM Analysts and Global Private Bank Advisors and Sales Managers harness the collective power of our firm.
Our clients are extraordinary, and so are our Advisors.
If you have an entrepreneurial mindset, find your greatest satisfaction in helping others, and constantly challenge yourself, this role is for you.
Job summary:
As a Client Skills Training & Practice Management (US Private Bank) Design and Delivery Vice President on the Client Skills Training Private Bank Design and Practice Management team, you will be working closely with senior leaders across the Private Bank.
You will design and deliver high-impact learning experiences that translate business strategy into real client behaviors, improving advisor effectiveness and confidence, and shaping how elite Advisors grow their businesses.
Job responsibilities:
* Design and deliver Client Skills Programs that directly support Private Bank Advisor effectiveness in real client situations
* Translate business priorities into practical learning experiences, tools, and frameworks used in the field
* Facilitate high-energy, high-credibility sessions for Advisors and senior stakeholders
* Partner with Private Bank leadership, Business Management, and HR to identify skills gaps and design solutions that move performance
* Own programs end-to-end from concept and design through facilitation, iteration, and impact assessment.
* Continuously refine content based on feedback, outcomes, and evolving business needs.
Required qualifications, capabilities and skills:
* 4+ years of experience in learning design, facilitation, coaching, consulting, or a related field
* Bachelor's Degree required
* Strong facilitation presence and executive-level communication skills
* Experience in financial services, ideally wealth management/private banking, or a performance-driven front-office environment
Preferred qualifications, capabilities, and skills:
* Demonstrated ability to design practical, behavior-changing learning experiences.
* Experience working with and advising senior business leaders
* Proactive, takes initiative, and uses critical thinking to solve problems
* Strong team player who collaborates effectively
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-bas...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:25
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You are a people leader with a strategic mindset, adept at discovering & developing talent, managing complex clients, and driving results.
If you thrive in dynamic environments and enjoy leading teams to success, this role is an excellent fit for you.
As an Executive Director, Relationship Management Director, within Merchant Services, you will lead a team of Relationship Managers, each responsible for their own portfolio of large corporate clients.
You will provide coaching, guidance, and strategic direction to your team, ensuring high performance and professional growth.
In addition to supporting your team, you may also directly manage select key client relationships.
You will play a pivotal role in driving payments optimization strategies, fostering collaboration across the Global Corporate Bank Technology Media and Telecoms (GCB TMT) organization, and contributing to the overall success of the business.
Job Responsibilities
* Lead, mentor, and develop a team of Relationship Managers, empowering them to deliver exceptional service and results across their individual client portfolios.
* Set clear performance expectations, provide regular feedback, and support professional development to build a high-performing team culture.
* Oversee team portfolio management, ensuring accurate reporting, diligent database maintenance, and achievement of business objectives.
* Foster collaboration and knowledge sharing within the team and across the wider GCB TMT organization, driving best practices and innovative solutions.
* Support Relationship Managers in complex negotiations, client retention strategies, and consulting engagements with key decision-makers.
* Contribute to the strategic direction of the GCB TMT organization by identifying opportunities for cross-team collaboration and process improvement.
* Directly manage select high-value client relationships as needed, driving payments optimization and business growth.
* Partner with internal departments and business partners to deliver high-quality client support and maintain a unified approach to account management.
* Champion process improvements and new product offerings, supporting both team and organizational goals.
* Ensure the team is equipped with the latest industry knowledge and educational resources to stay ahead of trends and deliver maximum client value.
Required Qualifications, Capabilities, and Skills
* Minimum of 8 years of experience in relationship management or sales, with a strong emphasis on contract negotiation and team leadership.
* Demonstrated ability to lead, develop, and motivate teams to achieve ambitious goals.
* Proven strategic thinking and execution skills, with experience managing complex projects and portfolios.
* Extensive experience working with C-suite clients, particularly in large Fortune 500 companies, with the ability to support Relationship Managers in addressing their unique needs.
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:25
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Small & Medium-Sized Business Organization (SMB Payments), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Champion customer onboarding experience across channels while ensuring customers can easily sign-up for our products and services with minimal friction
* Collaborate closely with cross-functional teams including product, marketing, risk & compliance, sales, and leadership on the continuous evolution of customer onboarding vision, strategy and roadmap
* Work with our platform partners and/or merchants to identify (through qualitative and quantitative methods) their unique needs and then translate those insights to improve customer boarding experiences.
* Define product requirements; create user stories; clearly articulate acceptance criteria for various use cases; and maintain and prioritize product backlog.
* Work alongside engineering, design and product delivery teams as a trusted partner through all phases of the product development lifecycle.
* Be the voice of customers and ship high quality and scalable products on time.
* Maintain an understanding of the financial services industry and trends in digital banking, digital identity and onboarding across web and mobile channels.
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic deve...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:24
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Bring your Expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Trade Credit Risk Associate in Trade Credit Risk, Wholesale Credit Risk, you provide independent credit judgment and constructive challenge on trade and working capital financing transactions.
You partner with product, sales, coverage, legal, and risk stakeholders to deliver well-structured solutions that align risk views with deal execution.
You support transaction reviews, documentation assessment, and ongoing portfolio monitoring, while helping strengthen policies, controls, and risk management practices as the platform grows.
Job responsibilities
* Review new originations, renewals, and amendments for structured working capital transactions, including structure, obligor and counterparty risk, collateral, and repayment sources
* Analyze key documentation terms and identify risk mitigants to support well-governed approvals
* Advise first-line partners on credit line requests by assessing product suitability, structure, and controls
* Communicate risk views and propose solutions for transactions in the pipeline
* Monitor transaction-level and portfolio-level performance, including emerging risks and concentrations
* Develop risk monitoring frameworks as the portfolio expands and adds product variations
* Apply portfolio analytics and data-driven insights to enhance monitoring, trend detection, and decision support
* Evaluate variations from standard documentation and product guidelines and recommend risk management decisions
* Partner with stakeholders to assess new product structures, policy exceptions, and control solutions
* Support the rollout of new trade products by contributing to risk policies and controls
* Deliver training on trade products and associated risks to internal partners
Required qualifications, capabilities, and skills
* Minimum 3 years of experience in credit risk, trade risk, or structured finance
* Strong credit analysis skills, including transaction structuring and risk identification
* Relevant experience or strong interest in structured working capital finance or other trade finance products, or transferable experience from adjacent fields such as securitisation and asset financing.
* Ability to work effectively in a time-sensitive environment while managing multiple priorities
* Strong business and analytical judgment with a solutions-oriented approach
* Ability to analyze portfolio data, identify trends, and translate i...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:23
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer - Data and Payments Data Platform at JPMorgan Chase within the Commercial and Investment Banking - Data Analytics Payment team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Designs, builds, and maintains scalable data pipelines and ETL/ELT workflows for batch and real-time processing using Spark, Airflow, Kafka, and Flink
* Develops data platform components including data cataloging, data quality frameworks, and semantic/metrics layers with embedded governance, lineage, and compliance standards
* Implements data modeling strategies (fact and dimensional, wide tables) to support analytics, reporting, and downstream consumption
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
* Partners with analytics teams, product managers, and business stakeholders to translate data requirements into production-grade solutions
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on pra...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:23
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The Client Skills Training & Practice Management Team creates engaging training programs and impactful experiences to empower our AWM Analysts, Global Private Bank Advisors, and Sales Managers.
Our programs provide knowledge, skills, behaviors, and insights that strengthen business results.
Job summary:
As a Client Skills Training & Practice Management - Design & Facilitator (AWM Analyst Program) - Vice President on the Client Skills Training Private Bank Design and Practice Management team you will focus exclusively on early careers and will specialize in programs and experiences specific to the Global AWM Analyst and Private Bank Associate population.
Key responsibilities:
* Design and deliver Client Skills Programs that directly support AWM Analyst and Private Bank Associate effectiveness in real client situations
* Translate business priorities and Analyst and Advisor best practices into practical, teachable learning experiences, tools, and frameworks used in the field.
* Facilitate high-energy, high-credibility sessions for Analysts and Associates
* Partner with Private Bank leadership, Business Management, and HR to identify skills gaps and design solutions that move performance
* Own programs end-to-end from concept and design through facilitation, iteration, and impact assessment.
* Continuously refine content based on feedback, outcomes, and evolving business needs.
* Ability to design learning for scale using digital and AI-enabled modalities, and to partner effectively with Product/Technology teams to bring solutions to life and periodic travel to support programs.
Required qualifications, capabilities, and skills:
* 2+ years of experience in learning design and facilitation, coaching, consulting, or a client-facing advisory role.
* Strong facilitation presence and executive-ready communication skills, with the ability to tailor messages to different audiences.
* Intellectual curiosity and a continuous-improvement mindset, with the ability to identify, codify, and scale best practices that drive success.
* Proactive, takes initiative, and applies critical thinking to solve problems.
* Strong team player who collaborates effectively across groups.
Preferred qualifications, capabilities, and skills:
* Experience in financial services, ideally wealth management or private banking, or another performance-driven client-facing environment.
* Demonstrated ability to design learning that drives observable behavior change in real client situations, not just knowledge transfer.
* Experience influencing and advising senior business leaders and stakeholders to align on priorities and drive adoption.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our h...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:22
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Sr Lead Software Engineer - Platform Engineering at JPMorgan Chase within the Commercial & Investment Bank - Payments Technology Space, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Design, build, and maintain a proprietary Java framework built on Spring Boot - starters, auto-configuration, dependency management, and integration with standard libraries for messaging, data, and observability
* Own and evolve the framework versioning and release strategy - supporting multiple active major versions simultaneously while managing consumer migrations deliberately
* Build and maintain the test automation strategy for the framework: unit, integration, and contract tests that give the team confidence that changes are safe before they reach the ~1,000+ application teams that consume each release
* Conduct rigorous, high-quality PR reviews - explaining the why behind feedback, raising the technical standard of the local team through the review process
* Own the team's approach to containerized delivery - including framework integration with managed container images, container runtime behavior, and how the framework layer interacts with the platform's image strategy
* Contribute to shared platform services - the running services that the framework wires applications into at runtime; understanding the full build-to-runtime picture is essential
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
* Actively participate in global platform design discussions with counterparts in other locations, representing Austin's perspective and contributing to cross-site architectural decisions
* Diagnose and resolve complex, cross-cutting issues where root cause is in the framework layer rather than in any individual consumer application
* Apply system design principles to framework and platform problems - m...
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:22
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The Commercial & Investment Bank (CIB) Capital Stress Testing team resides within the CIB Planning and Analysis (P&A) team.
This team partners with the Corporate Capital Stress Testing team (CCST) preparing JPMC's Capital Plan to demonstrate capital strength under stress conditions as part of the regulatory Comprehensive Capital Analysis & Review (CCAR) framework.
As an Associate in Planning and Analysis, you will be responsible for supporting ongoing stress testing activities, including the annual CCAR submission as well as quarterly capital stress test exercises.
You will be a member of the CIB Capital Stress Testing team.
The primary focus areas for this position will be to support ongoing stress testing activities, including the annual CCAR submission as well as quarterly capital stress test exercises.
The individual will partner with colleagues in Corporate Capital Stress Testing, Risk functions, and line of business areas.
Job Responsibilities:
• Preparation of executive presentation materials for CFO, CRO, and/or CEO
• Review roles matrix within the Automated Strategic Attestation Platform (ASAP) for accuracy and completeness
• Contribute key insights in the development and implementation of standards for capital stress testing
• Maintain regulatory supporting documentation, methodology narratives, and standard operating procedures as needed
• Perform ad-hoc analytical requests from senior management, other functions, and regulatory agencies
Required Qualifications, Capabilities and Skills
• Bachelor's degree in Accounting, Finance, Economics, or related field
• 4+ years of corporate finance experience in banking
• Advanced proficiency in Microsoft Office applications (Excel & PowerPoint in particular)
• Working knowledge of Income Statement and Balance Sheet with familiarity of associated banking products or willingness to learn
• The candidate must be a creative self-starter who is able to meet deadlines under pressure in a fast paced and results driven environment
• A detail-oriented problem solver with proven ability to evaluate processes, controls, and issues to determine and assess risks
Preferred Qualifications, Capabilities and Skills:
• Experience with Databricks, Tableau, Alteryx, Essbase, Anaplan XL, or SQL a plus
Additional Information
To be eligible for this role, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this role.
Likewise, JPMorgan Chase & Co.
will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:21
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Stuart, US-FL
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:20
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We have an opportunity to impact your career where you can push your limits of what's possible
As a Senior Lead Software Engineer at JPMorganChase within the Corporate & Investment Bank Securitized Product Group Technology team, you will be a subject matters expert (SME) for a specific area of trade pre-trade, trade capture, pricing, and real-time risk & pnl stream of work.
Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
* Programming and problem-solves with 100% hands-on development, support , bug fixes and users' management skills.
* Design and develop trading tools, technical solutions and streamline technological stack across pre-trade, trade capture and pricing domain of FICC asset class.
* Conduct thorough analysis of legacy systems and processes; identify areas for improvement and innovation.
* Develop metrics and KPIs to measure the success of transformation initiatives and report progress to senior leadership.
* Drive the design and development of the new system, deep dive in-to existing system and processes to propose solutions.
* Collaborate with wider SPG Trading, Risk and P&L teams to build scalable and robust solutions that support business needs.
* Quickly develop proof-of-concept solution to prove feasibility of technological solutions.
* Proactively communicate to management and business stake holders.
* Lead pilot projects to test new technologies and methodologies, evaluating their potential impact on the firm.
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience of Java, Core Spring Framework and including other sub-projects like Spring Boot and Spring Cloud.
Python or C++ are also acceptable
* Experience in developing software using Kafka, IBM MQ, Tibco and AMPS as messaging hubs.
* Experience in developing transformation projects with latest technological skills in Fixed Income trading system domain.
* Demonstrated prior experience influencing across highly matrixed, complex organizations...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:19
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Westminster, US-CO
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:18
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J.P.
Morgan Asset & Wealth Management is a global leader in banking, investing and wealth management.
Its clients include institutions, high-net-worth individuals, and retail investors in every major market throughout the world.
The division offers investment management across all major asset classes, including equities, fixed income, alternatives, multi-asset, and money market funds.
For individual investors, the business also provides retirement products and services, brokerage and banking services-including trusts and estates, loans, mortgages, and deposits.
As the Vice President Lending Product Marketing within J.P.
Morgan Asset & Wealth Management, you will play a vital role in the conception and delivery of strategic marketing priorities, offers, and content for our lending businesses.
Job responsibilities
* Own the lending & mortgage marketing strategies and value propositions for ultra high net worth global clients and prospects, defining a differentiated story that positions lending & mortgage as core to the Private Bank relationship.
* Partner closely with global mortgage and lending product leadership and marketing leadership to cater our story to a variety of client types and personas.
Create content programs, websites, and other marketing deliverables to ensure commercial success.
* Lead the creation and execution of strategic marketing offers designed to promote net new money onto our platform.
Establish an ongoing test-and-learn discipline across offer type, messaging, client segments and channels to drive balances.
* Innovate using LLM and other AI tools to create more efficient and effective marketing.
* Work effectively with a wide range of stakeholders across all levels, regions, and channels.
Required qualifications, capabilities, and skills:
* BA or BS degree.
* 8+ years of marketing experience, in financial services, with a demonstrated track record of success and increasing responsibilities.
* Knowledge of financial services.
* Prior experience partnering with a wide variety of stakeholders to meet common objectives.
* Solid writing/editorial skills and prior experience delivering impactful marketing tactics for print and digital channels.
* Strong project management skills-able to manage multiple priorities, communicate progress, and effectively track deliverables to completion.
* Ability to build relationships and influence across a large, matrixed organization.
* Demonstrated ability to work both independently and as part of a collaborative team.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financi...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:18
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Data Engineering & Applied AI Software Engineer III at JPMorganChase within the Asset & Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities:
* Executes standard software solution, design, development, and technical troubleshooting
Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
* Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards.
* Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
* Hands on design and development of agentic production data platform with full stack application ownership.
* AI first mindset in developing code using Claude Code, building agents to make application/platform autonomous.
* Develop AI skills, agents, MCP server in support of product capabilities to deliver business value
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
* Applies technical troubleshooting to breakdown solutions and solve technical problems of basic complexity
* Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
* Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
Required qualifications, capabilities, and skills:
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs.
* Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations.
* Frontend: React or Angular with TypeScript.
* Backend: Python, Java, or Kotlin with R...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:17
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As a Lobby Receptionist within Lobby Reception, you play a critical role in delivering a welcoming, professional, and secure on-site experience for JPMorganChase clients, visitors, and employees.
Lobby Reception plays a critical role in delivering a welcoming, professional, and secure on-site experience for JPMorganChase clients, visitors, and employees.
As the first point of contact, the team helps set the tone for each visit-ensuring guests feel supported from arrival through departure through exceptional service, thoughtful coordination, and strong attention to detail.
Job Responsibilities
* Welcome, register, check in, and assist clients and visitors arriving for meetings and events within JPMorganChase office space.
* Support employees as needed, including providing temporary access and/or badges, answering questions, and sharing building information.
* Follow all building and security procedures to help maintain a safe, secure, and professional environment; proactively escalate concerns to appropriate teams.
* Consistently meet Lobby Reception service standards by delivering a high-touch, first-class experience.
* Maintain awareness of daily meetings, events, and VIP visits using event and visitor management systems.
* Partner with teams including Global Security, Real Estate, and Technology to ensure a seamless in-office experience.
* Support additional tasks and projects aimed at improving service quality and team standards.
Required Qualifications, skills, and capabilities
* Minimum 2 years of experience in a high-end reception, concierge, or hospitality environment.
* Strong interpersonal skills with clear verbal, phone, and email communication.
* Ability to work in a fast-paced environment, resolve issues quickly, and remain professional when interacting with challenging situations or personalities.
* Proficiency in Microsoft Office.
* Ability to stand and/or walk for extended periods (1+ hour).
* Flexibility to work varying shifts (start and end times may differ day to day).
* Willingness to work across different offices throughout the campus (NYC positions only).
Preferred Qualifications, skills, and capabilities
* Experience with event, room, or visitor management systems.
* Bilingual capabilities (Spanish preferred).
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:16
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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Sr.
Lead Software Engineer at JPMorgan Chase within the Consumer and Communicate Banking - Data Technology Data Platform Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities
* Leads the design and development of our AI/ML platform, ensuring robustness, scalability, and high performance.
* Manages and grows a team of talented engineers and AI specialists, fostering a culture of innovation and continuous improvement.
* Collaborates with product management and cross-functional teams to define product vision, roadmaps, and deliverables for AI-driven features and capabilities.
* Drives the adoption of best practices in software engineering, machine learning operations (MLOps), and data governance.
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale
* Ensures compliance with data privacy and security regulations pertinent to AI/ML solutions
* Oversees the end-to-end lifecycle of AI/ML projects, from ideation and development to deployment and maintenance
* Manage budgets, allocate resources efficiently, and report on progress and challenges to executive leadership
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience designing and managing large-scale AI & ML platforms and supporting systems
* Advanced knowledge in software engineering, AI/ML, machine learning operations (MLOps), and data governance
* Experience in developing or leading large or cross-functional teams of technologists
* Demonstrated prior experience influencing highly matrixed, co...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:16
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Pacific Palisades, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:15
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Healthcare, Higher Education and Not for Profit Associate Banker is for you.
As an Associate Banker within the Healthcare, Higher Education and Not for Profit - Middle Market Banking and Specialized Industries team, you will play a crucial role in supporting client acquisition and nurturing ongoing relationships in the region.
You will concentrate on expanding and retaining profitable relationships with nonprofit health systems, colleges and universities, and not-for-profit organizations.
Your comprehensive understanding of our solutions, including Credit, Treasury Services, International Banking, Syndicated Finance, Commercial Card, and Chase Paymentech Solutions, will be essential.
Our most successful bankers utilize a strategic approach to market activity and prospecting to achieve their goals.
This role is not eligible for employer sponsored immigration support of any kind.
Job Responsibilities:
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further efficiency with existing technical infrastructure through automation, while embracing the innovative opportunities offered by new technologies
Required Qualifications, Capabilities and Skills:
* 3+ years with above average performance results in a similar banking role or credit/lending related experience.
* Outstanding professional reputation and integrity
* Strong leadership skills required
* Demonstrated ability to develop and retain new and profitable relationships
* Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
Preferred Qualifications, Capabilities and Skills:
* Bachelors degree preferred
* Excellent problem solving, oral, and written communication skills
* Superior knowledge of the market dynamics and its business environment preferred
* Extensive knowledge of products and services
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:15
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Madison, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:14
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Leverage your expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Controls / Governance Lead Technical Program Manager in the Consumer and Community Bank- Business Banking Technology, you will help senior leaders run a large-scale technology organization with discipline, transparency, and accountability.
You will drive technology projects and programs end-to-end, connect work across teams, and translate execution details into clear updates that support decisions, strengthen controls, and drive measurable outcomes.
You will use your program management expertise, analytical reasoning, and communication skills to bring structure to ambiguous priorities, create clear execution plans, and ensure stakeholders remain aligned on objectives, decisions, risks, and next steps.
This role requires strong ownership, sound judgment, and the ability to communicate effectively with technical and business audiences while managing stakeholders effectively.
This is an opportunity to help shape and scale a growing organization while working closely with executive leadership, have broad visibility across Business Banking Technology, play a key role in driving execution, support strategic initiatives, coordinate across teams, and help leaders make informed decisions through effective governance, controls, and reporting.
Job responsibilities
* Oversee portfolio-wide controls, risk, governance, and risk reporting, partnering with Technology, Product, Controls, Compliance, and Audit teams to manage risks, issues, remediation commitments, and technical action plans.
Ensure effective issue management, audit and regulatory remediation, control commitments tracking, and executive reporting are delivered accurately and on time.
* Lead planning and execution for technology programs and leadership priorities across Business Banking Technology.
* Develop program plans, governance cadence, milestones, and action plans that establish clear ownership, accountability, and measurable progress.
* Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
* Drive issue management and remediation plans, Coordinate controls reviews and audit responses, Track action plans and commitments, Manage cross-functional dependencies, Escalate risks and blockers, Provide executive transparency into status, risks, and outcomes
* Partner with engineering, product, controls, and business management teams to define program scope, objectives, deliverables, and dependencies aligned to technology and organizational priorities.
* Prepare executive-ready materials, leadership updates, business reviews, governance forums, and communications that summarize status, decisions, risks, ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:13
-
*
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges.
Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.
As a Client Solutions Architect Manager in JP Morgan's Merchant Services team, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges.
Leveraging your technical expertise in specific products and industries, your deep understanding and experience with client user needs, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
+ Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases
+ Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
+ Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
+ Identifies and defines development requirements for product design enhancements based on client feedback
+ Collaborate with product owners to define product requirements and design, ensuring the voice of the client and client use cases are documented as part of the product solution, while also defining blueprints to drive scale and enhance client engagement experience, thereby aligning user expectations with product features and capabilities.
Collaborate closely with commercialization and go to market to improve product adoption and profitability
+ Document and articulate the expected interoperability of products to support the definition of client journey test cases, aiding the testing team in understanding client behaviors to ensure features and capabilities align with expected client behaviors, while also documenting client use cases, solution architectures, and funds flow diagrams that represent the client experience and use of interoperable products, focusing on key areas such as experience and UX control, authorization optimization, cost management, ease of integration, and fraud and security.
+ Collaborate with cross functional teams including product, user acceptance testing, operations, servicing, risk and relationship teams to promote product readiness and interoperability as it relates to products and services consumed by our clients
+ Evaluate and recommends enhancements to product design to ensure it is delivered for scale and supports marketability of the product
+ Contribute to the development of product documentation, tutorials and knowledge based articles to support customer self service
+ Track and ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:12
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Network Services team, you will be the SME on deploying and operating applications using CDNs from one or both of Akamai and Cloudflare.
You will partner with stakeholders to deliver capabilities that improve performance, reliability, and safety.
You'll design, build, and run production services, drive system design decisions, and strengthen engineering standards across the team.
You'll contribute to an inclusive culture grounded in respect, ownership, and continuous improvement.
Job responsibilities
* Share expertise and operational experience in designing and managing CDN applications leveraging Cloudflare and/or Akamai.
* Develop IaC/GitOps-based automation.
* Apply responsible AI-assisted development workflows to accelerate delivery while maintaining strong engineering discipline
* Automate network services infrastructure and network provisioning workflows, including API integrations and (where needed) React-based user interface components
* Lead system design efforts and produce clear architecture and design artifacts to support high-quality technical decisions
* Review code, coach engineers, and raise standards across testing, continuous integration/continuous delivery, security, and reliability
* Build and maintain high-quality delivery pipelines with automated tests, meaningful coverage, and pragmatic quality gates
* Partner with internal teams and evaluate external vendors when it accelerates outcomes and aligns to the target architecture
* Contribute to an inclusive team culture that values collaboration, accountability, and continuous improvement
* Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* 5+ years of hands-on software engineering experience with ownership of production systems
* frameworks)
* Strong system design skills across distributed services, data stores (relational and NoSQL), and messaging systems (for example, RabbitMQ)
* Practical experience running services in the cloud, including Amazon Web Services patterns and se...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:11
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
* Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology sol...
....Read more...
Type: Permanent Location: Pearl, US-MS
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:11
-
You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments.
You have found the right team
As a Payments Relationship Manager II within our Pricing and Loyalty & Retention Team, you will take on the responsibility of conducting pricing reviews and spearheading client retention initiatives.
Your role will encompass the development of robust client relationships, comprehensive pricing reviews, and the creation of strategies aimed at boosting client satisfaction and loyalty.
Leveraging your consultative skills and payments expertise, you will tackle the challenges associated with merchant acquiring and provide value-added solutions that align with and exceed clients' business objectives.
This will result in enhanced client retention and a positive client experience.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services.
We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.
Together, J.P.
Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S.
The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job responsibilities
* Conduct comprehensive pricing reviews and financial analysis to help clients optimize acquiring cost, promoting client satisfaction and retention
* Partner with internal departments to ensure a high level of support for the client, including resolving software, hardware, pricing, contractual, risk, compliance, and regulatory inquiries
* Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase
* Diagnose client issues, providing solutions and resolving with urgency
* Consult on merchant acquiring products and services, aligning solutions to clients' needs
* Protects the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Strong knowledge of the merchant services industry, products and services and diverse types of businesses, industries, markets, financial and economic concepts
* Demonstrate ability to grow revenue and retain client relationships through effective use of relationship management and client consulting skills.
* Strong analytical and problem-solving skills
* Proven cross-functio...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:10
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Treasury Operations is responsible for forecasting funding requirements to support the Global Clearing business and the Global Treasury function.
The team ensures all Clearing House margin obligations are met through the effective deployment of cash and non-cash collateral, while balancing time-sensitive requests from Client Service and Global Treasury.
As a Treasury Operations Analyst within Treasury Operations, you will support daily funding projections and collateral movements to ensure margin requirements are met efficiently and in line with established controls.
The role requires regular interaction with local and global stakeholders, including Client Service, Global Treasury, and Operations partners, as well as frequent collaboration with Technology and Project Delivery teams to support process enhancements and strategic initiatives.
Job responsibilities
* Project funding requirements to support the Global Clearing business and the Global Treasury team
* Forecast funding needs to support trading activity
* Settle cash and collateral movements in line with market standards and Clearing House cut-offs
* Manage collateral and cash movements instructed by Global Treasury and Client Service teams
* Reconcile cash and collateral positions and balances
* Maintain an understanding of regulatory and Client Money controls impacting daily processes; adhere to controls at all times
* Interact daily with JPM Custody teams, Financial Control, and Treasury Services to resolve issues and process transactions
* Coordinate with Treasury Operations teams in EMEA and APAC to provide global coverage
* Participate in project working groups to support new products and new markets
* Drive strategic improvements through partnership with technology and by developing/self-solving tools
* Prioritize competing requests in a fast-paced environment and deliver under strict deadlines with limited supervision
Required qualifications, capabilities and skills
* Strong analytical skills; control-focused mindset; ability to work independently under strict deadlines
* Ability to think strategically and challenge existing processes; proactive problem-solving approach
* Strong relationship-building and communication skills, with the ability to work effectively with global and local stakeholders
* Excellent time management and organizational skills; ability to prioritize in a busy, high-pressure environment
* Intermediate Excel skills
* Basic understanding of securities
* Desire and ability to work in a fast-paced environment; self-motivated, enthusiastic, and eager to learn
Preferred qualifications, capabilities and skills
* Background in Finance/Accounting/Economics/Business management
* Treasury Operations experience
* Experience in an operational, financial services, and/or customer service environment
* Previous exposure to financial products and derivatives in...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:10
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Are you passionate about harnessing the power of artificial intelligence and machine learning to solve real-world challenges? At JPMorganChase, we're transforming the way payments work in the Commercial & Investment Bank by leveraging cutting-edge document extraction and natural language processing (NLP) technologies.
As a Vice President and Applied AI/ML Lead, you'll play a pivotal role in building innovative solutions that enhance trust, safety, and operational efficiency for one of the world's leading financial institutions.
As a Vice President, Applied AI and Machine Learning Lead at JPMorganChase within Payments Technology in the Commercial & Investment Bank, you will lead the delivery of document extraction and natural language processing capabilities that improve trust, safety, and operational effectiveness.
You will own solutions end-to-end, from problem framing and data strategy to production deployment and measurement.
You will remain hands-on while setting technical direction and partnering across product, engineering, data, risk, and compliance stakeholders.
Job Responsibilities
* Own end-to-end delivery of document extraction and natural language processing solutions, from opportunity sizing and requirements through production rollout and iteration.
* Design scalable model pipelines for document ingestion, text extraction, classification, and ranking, balancing accuracy, latency, throughput, and cost.
* Develop and improve natural language processing algorithms and model approaches to extract entities, relationships, and signals from unstructured text and documents.
* Define evaluation strategies and success metrics, including offline validation, error analysis, robustness testing, and controlled online measurement where appropriate.
* Establish model lifecycle practices including reproducibility, testing, monitoring, drift detection, and incident response to sustain reliable production performance.
* Partner with risk and compliance stakeholders to ensure appropriate documentation, controls, explainability expectations, and audit-ready processes.
* Drive technical decisions through design reviews, code and model reviews, and pragmatic standards that raise quality and delivery velocity.
* Communicate tradeoffs and recommendations to senior stakeholders, translating model behavior into decision-ready business impact.
Required Qualifications, Capabilities, and Skills
* Formal training or certification on applied artificial intelligence and machine learning concepts and 3+ years applied experience
* 3+ years of experience building and delivering applied machine learning or natural language processing solutions with measurable outcomes in production.
* Strong programming skills in Python and experience using modern machine learning frameworks such as PyTorch or TensorFlow.
* Hands-on experience with document extraction and natural language processing techniques including t...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-08-26 12:19:09