-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:28
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Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:27
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:26
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:26
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:25
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:24
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:23
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:22
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:21
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:20
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:19
-
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1.
Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2.
Identify and address safeguarding concerns promptly and effectively.
3.
Meet customer service standards and performance goals.
4.
Respond to difficult and sensitive cases with empathy, patience, and resilience.
5.
Deliver information services across multiple channels (telephone, online, email, and live chat).
6.
Resolve service user issues proactively, calmly, and professionally.
7.
Offer guidance, tailored recommendations, and signposting to Service Users.
8.
Follow established processes and adjust to evolving procedures.
9.
Manage confidential information with strict adherence to data protection standards.
10.
Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challengi...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:19
-
Description & Requirements
Maximus is looking for a Jr.
System Consultant in support of the Helpdesk and IT Support Program.
The Jr.
System Consultant will provide proactive, white-glove customer service for workstation and server hardware, operating system software and application software as well as help desk services, break-fix and maintenance services, and on-site maintenance.
Hardware acquisition, maintenance and support for workstations, laptops, file servers, scanners, printers, and wireless mobile technology.
The Jr.
System Consultant will provide proactive on-site support to one or more client offices.
*Position is contingent upon contract award
*
This is an onsite role at our Washington, D.C.
location.
Essential Duties and Responsibilities:
- Manage daily server backups.
- Maintain and upgrade Windows servers.
- Troubleshoot Microsoft Operating Systems issues.
- Provide software and hardware support for a very diverse datacenter.
- Respond to hardware problems and system outages.
- Gather server performance information.
- Maintain a database of hardware and warranty expiration dates.
- Perform hardware and software upgrades.
- Perform other duties as may be assigned by management.
Minimum Requirements:
- Bachelor's degree in relevant field of study and 0-3 years of relevant professional experience required, or equivalent combination of education and experience.
Responsibilities include but are not limited to:
- Customer Support and Communication
- Exceptional verbal and written communication skills required to prepare and deliver technical briefings and reports to government staff and/or hardware and software vendors.
- Ability to effectively teach technical concepts to customers, ensuring clear understanding and proper usage of technology.
Technical Expertise in Multi-Platform Environments
- Managing Operating Systems--Supporting Windows, Mac, and server systems, ensuring they are properly configured, updated, and maintained.
Installing and configuring application software and computer hardware.
- Technical Support and Troubleshooting--Providing technical assistance to staff members, troubleshooting issues, and resolving problems related to hardware, software, and network connectivity.
- User Account Management--Creating and managing system permissions, user and computer accounts.
Ensuring proper access controls and security measures.
- Security and Monitoring--Regularly performing security tests and monitoring system security.
Implementing security protocols, firewalls, and backups.
- Network Maintenance--Maintaining networks and network file systems in partnership with the client.
Collaborating with client network administrators to ensure seamless communication and connectivity.
Mobile Device Support:
- Experience in supporting iOS and Android devices, including setup, troubleshooting, and maintenance.
- Problem Solving and Troubleshooting--Ability to diagnose and resolve technical issues efficiently, ensuring min...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-10-29 07:51:18
-
Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.
Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* High school diploma/GED
* 1 year of experience as department manager, service manager, or equivalent experience
* Store manager/district manager or direct manager approval
Desired
* Retail management experience & knowledge of all aspects of store operations
* Staff supervisory experience
* Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer...
....Read more...
Type: Permanent Location: Zanesville, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:57
-
Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.
Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* High school diploma/GED
* 1 year of experience as department manager, service manager, or equivalent experience
* Store manager/district manager or direct manager approval
Desired
* Retail management experience & knowledge of all aspects of store operations
* Staff supervisory experience
* Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer...
....Read more...
Type: Permanent Location: Steubenville, US-OH
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:51
-
Description & Requirements
Maximus is seeking a Senior Operations Specialist to help support a program for the DoD.
This position is on-site, five days a week, is contingent upon reward and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS177, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
* Manage and execute operations and administrative duties, including researching, refining, and responding to various acquisition, operations, administrative, and programmatic suspense's, taskers, and data calls.
* Review, edit and track all internal and external staff actions to conclusion.
* Track all annual mandatory Army and PEO training requirements for all assigned military, civilian and contractor personnel assigned.
* Develop, coordinate and track to completion training events, VIP briefings, and other key events as required.
* Prepare, coordinate and brief weekly updates to the Operations Lead and PM C&S leadership capturing key notes, information, and actions.
* Prepare, edit and update briefings and other operational documentation as required; output may go directly to 06/Flag level review under tight time constraints.
Job-Specific Minimum Requirements:
* 10 years working collaboratively with program management, systems engineers, schedule analysts, and operations personnel in a concurrent acquisition engineering environment.
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* High School Diploma or GED equivalent.
* Experience reviewing correspondence for an organization and assisting with planning and/or execution of events (i.e.
retirements, awards, farewells etc) and experience with DOD acquisition programs.
#techjobs #clearance #veteranspage
Minimum Requirements
TCS177, P3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:48
-
Description & Requirements
Maximus is looking to hire a Testing & Evaluation Specialist.
This role is on-site, five days a week and requires an active TS/SCI security clearance.
This role is contingent upon contract award.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS207, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
* Plan and execute T&E activities for cyber systems.
* Support system-level, developmental, and operational testing for software-intensive systems.
* Coordinate the development of Critical Operational Issue Criteria.
* Prepare testing plans and evaluation methodologies.
* Analyze T&E data.
* Participate in IPTs and test readiness reviews.
* Assess technical documentation for test readiness; and monitor T&E accomplishment.
* Assist in the development of test automation tools and methodologies, and coordinate with the testing organizations throughout the T&E lifecycle.
Job-Specific Minimum Requirements:
* 5 years of experience related to systems integration, verification, and testing.
* 5 years of experience in a test engineer role on a Department of Defense (DoD) program.
* 5 years of experience devising test strategies, writing test plans, procedures and reports.
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* BA/BS from an accredited college or university in Engineering, computer science, or computer engineering.
#Techjobs #clearance
Minimum Requirements
TCS207, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:48
-
Description & Requirements
We are seeking a Journeyman Software Engineer to join our team, providing critical support for the design, development, and maintenance of secure, mission-critical software solutions for Department of Defense (DoD) programs.
This position is on-site five days a week, is contingent upon award and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS202, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
* Support and/or install software applications/operating systems.
* Participate in the testing process through test review and analysis, test witnessing and certification of software.
* The ideal candidate is a proficient developer with a strong foundation in secure software engineering who is ready to take on more complex challenges within a collaborative, fast-paced Agile environment.
Job-Specific Minimum Requirements:
* 6+ years as a software engineer within the DOD environment
* 1+ academic year at an accredited college or university in engineering, computer science, or computer engineering may be substituted for one year of related experience.
* 2+ years of industry experience related to software engineering may be substituted for one year of DoD related software engineering experience.
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* BS in an accredited engineering, information systems, computer programing or computer science program from an accredited college or university.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS202, T4, Band 7
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable ac...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:47
-
Description & Requirements
We are seeking a Senior Software Engineer to join our team, providing critical support for the design, development, and installation of software solutions for Department of Defense (DoD) programs.
This position is on-site five days a week, is contingent upon award and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS203, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
* Build high-quality, innovative and fully performing software in compliance with DOD coding standards and technical design.
* Design, modify, develop, write and implement software programming applications.
Support and/or install software applications/operating systems.
* Participate in the testing process through test review and analysis, test witnessing and certification of software.
Job-Specific Minimum Requirements:
* 10+ years as a software engineer in the DoD environment.
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* BS in an accredited engineering, information systems, computer programing or computer science program from an accredited college or university.
* 2+ years of industry experience related to software engineering may be substituted for one year of DoD related software engineering experience (up to six years)
* Bachelor's degree may be substituted for 4 years of experience, Masters degree may be substituted for 6 years of experience
#techjobs #clearance #veteransPage
Minimum Requirements
TCS203, T5, Band 8
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:46
-
Description & Requirements
We are seeking a Senior System Engineer to join our team, providing critical support to assess systems, determine problems, provide solutions to issues that arise, design systems, upgrade systems, maintain systems and brainstorm possible improvements that can be made to a system in the future.
This position is on-site, five days a week, is contingent upon award and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS017, P5, Band 8
Job-Specific Essential Duties and Responsibilities:
* Speaking to and collaborating with a variety of people, such as clients, vendors, management, and information technology (IT) staff during the creation and maintenance of a system.
* Creating control features to ensure systems effectively meet the organization's quality standards.
* Engaging in quality control procedures to ensure that systems are efficient and operational.
* Developing a cost-efficient system for projects by performing a cost-benefit analysis.
Job-Specific Minimum Requirements:
* 10+ years in systems engineering supporting DoD programs.
* 1+ academic year at an accredited college or university in an accredited, preferred degree related post-secondary program may be substituted for one year of experience.
Two years of industry experience may be substituted for one year of DoD experience (up to five years credit).
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* Bachelor's in an accredited engineering or computer science program from an accredited college or university.
Preferred Skills and Qualifications:
* A degree related post-secondary program may be substituted for one year of experience.
* Two years of industry experience may be substituted for one year of DoD experience (up to five years credit).
#techjobs #clearance #veteransPage
Minimum Requirements
TCS017, P5, Band 8
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges ma...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:44
-
Description & Requirements
Maximus is seeking a Systems Administrator (Journeyman) to support a program within the DoD.
This position is on-site, five days a week, is contingent upon award and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS135, T3, Band 6
Job-Specific Essential Duties and Responsibilities:
* Assists with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems.
* Participates in the design, installation and administration of local systems using multiple protocols and various computer systems.
* Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes.
* Installs, upgrades and administers operating systems and application software in multi-user client/server environments, using Windows 11.
* Provides users with technical support by responding to IT help desk issues.
* Maintain cross platform inter-connectivity for network services, authentication services, E-mail services and Web services.
Job-Specific Minimum Requirements:
* 3+ of experience with systems administration and desktop support
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* HS diploma or GED and an Information Assurance Technical (IAT) Level I certification as specified in the DoD 8570-01-M (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP.
Preferred Skills and Qualifications:
* BA/BS from an accredited college or university in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science
#techjobs #clearance #veteransPage
Minimum Requirements
TCS135, T3, Band 6
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be use...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:44
-
Description & Requirements
Maximus is seeking a Junior Systems Administrator to support a program within the DoD sector.
This position is on-site, five days a week, is contingent upon award and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS134, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
* Assists with basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems.
* Participates in the design, installation and administration of local systems using multiple protocols and various computer systems.
* Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes.
* Installs, upgrades and administers operating systems and application software in multi-user client/server environments, using Windows 11.
* Provides users with technical support by responding to IT help desk issues.
* Maintain cross platform inter-connectivity for network services, authentication services, E-mail services and Web services.
Job-Specific Minimum Requirements:
* 2+ years experience with systems administration and desktop support
* An active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* HS diploma or GED and an Information Assurance Technical (IAT) Level I certification as specified in the DoD 8570-01-M (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP.
Preferred Skills and Qualifications:
* BA/BS from an accredited college or university in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science
#techjobs #clearance #veteransPage
Minimum Requirements
TCS134, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:42
-
Description & Requirements
Maximus is looking for a Senior Configuration Manager to support a program under the DoD.
This role is on-site, five days a week and requires an active TS/SCI security clearance.
This role is contingent upon contract award.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS220, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
* Work closely with program management, engineering, test & evaluation, cybersecurity and logistics in a fast pace DevSecOps environment.
* Creates, manages, and process product distributions of hardware and software platforms, beta releases, patches and documentation.
* Participates in configuration audits, and fielding activities of software products to ensure proper identification, control, and status accounting of the software baseline for each system.
* Performs software management, configuration management process and procedure audits, baseline identification, and preparation and control of product documentation.
* Supports prime vendor in developing and implementing hardware and software version control processes, policies, and procedures.
* Supports the Configuration Control Board (CCB), coordinates change requests (CR), and validates CR requests.
Job-Specific Minimum Requirements:
* 10+ years of related experience.
* Active TS/SCI clearance required.
* Must be within a commutable distance to Hanover, MD.
* BA/BS from an accredited college or university
* Experience working in a DevSecOps environment or working with Agile Development Methodology such as SAFe.
* Hands-on proficiency with Jira and Confluence.
#techjobs #clearance
Minimum Requirements
TCS220, T4, Band 7
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation.
Maximus will comply with regulatory minimum wage rates and exempt salary...
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:41
-
Description & Requirements
Maximus is seeking an Operations Specialist (Journeyman) to support a program within the DoD.
This position is on-site give days a week, is contingent upon award and requires an active TS/SCI security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS169, P1, Band 4
Job-Specific Essential Duties and Responsibilities:
* Manage and execute operations and administrative duties, including researching, refining, and responding to various acquisition, operations, administrative, and programmatic suspense's, taskers, and data calls.
* Review, edit and track all internal and external staff actions to conclusion.
* Track all annual mandatory Army and PEO training requirements for all assigned military, civilian and contractor personnel assigned.
* Develop, coordinate and track to completion training events, VIP briefings, and other key events as required.
* Prepare, coordinate and brief weekly updates to the Operations Lead and PM C&S leadership capturing key notes, information, and actions.
* Prepare, edit and update briefings and other operational documentation as required; output may go directly to 06/Flag level review under tight time constraints.
Job-Specific Minimum Requirements:
* 5+ years working collaboratively with program management, systems engineers, schedule analysts, and operations personnel in a concurrent acquisition engineering environment.
* Active TS/SCI security clearance.
* Must live within a commutable distance to Hanover, MD.
* Experience reviewing correspondence for an organization and assisting with planning and/or execution of events (i.e.
retirements, awards, farewells etc) and experience with DOD acquisition programs.
* High School Diploma or GED equivalent.
#techjobs #clearance #veteransPage
Minimum Requirements
TCS169, P1, Band 4
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package.
Other rewards may include short- and long-term incentives as well as program-specific awards.
Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience....
....Read more...
Type: Permanent Location: Hanover, US-MD
Salary / Rate: Not Specified
Posted: 2025-10-29 07:50:41
-
Description & Requirements
Maximus is seeking an IT Support Technician 2 to join our team.
As an IT Support Technician 2, you will be versatile resource responsible for providing end-to-end technical support across the enterprise IT environment.
This role ensures seamless technology experiences by assisting with equipment setup, troubleshooting, and maintenance.
The Utility IT Support Specialist plays a key role in bridging gaps across IT service functions and delivering exceptional customer service.
This position is an onsite role, 5 days a week and requires an active public trust security clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS145, T1, Band 4
Job-Specific Essential Duties and Responsibilities:
Endpoint Technician Support (primary support)
* Provide life-cycle support which includes but is not limited to the following: imaging, deployment, maintenance, training, and documentation of client systems (computers and laptops).
Deployment includes delivering the client system to the customer's work area when onsite and shipping when offsite; configuring and connecting the client system; and testing the client system for functional operation
* Manage and perform equipment relocation, expansion, and connection/disconnection of computer system hardware and peripheral devices including but not limited to surveying new installations and moving IT equipment as requested
* Provide integration and support for a variety of peripheral devices such as printers, scanners, external storage devices, and other peripheral accessories
* Support endpoint improvement projects, including but not limited to, annual workstation lifecycle replacements and operating system upgrades/migrations
* Provide troubleshooting and hardware repair support for NETL endpoints and peripherals.
* Provide on-site and remote repairs (when possible) for desktop computers, laptops, smartphones, tablets, printers, monitors, and other peripherals, consisting primarily of component replacement
* Handle warranty support: determine if failed systems or components are under warranty; contact the appropriate manufacturer; obtain the replacement part(s); and return the defective system or component to the manufacturer in accordance with manufacturer's disposition instructions and coordinate with the Government
* Provide level 2 support to resolve incident and request service tickets within the required service level agreement
* Comply with Property handling requirements to accurately account for the movement of computers, laptops, printers, monitors, mobile devices, and peripherals.
This includes but is not limited to issuing new equipment, return to stock equipment, and excessing equipment
* Collaborate with the Desktop Engineering Team ensuring accuracy of images deployed
VTC Technician Support (secondary support)
* Provide Tier 2 support for standard conference rooms and VTC rooms to...
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Type: Permanent Location: Albany, US-OR
Salary / Rate: Not Specified
Posted: 2025-10-29 07:48:59
