-
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit our Careers Page.
Time Type:
Full time
Department:
PACE Referral & Communication
All Locations:
300 Ocean Avenue – Revere
Position Summary:
The PACE Referral and Communications Coordinator, under the direction of the PACE Referral and Communications Manager, will be responsible for providing the highest level of customer service to all callers to the PACE program while efficiently processing all calls and referrals appropriately.
The PACE Referrals and Communications Coordinator will do whatever possible to meet the needs of the caller in one transaction to avoid any caller being transferred multiple times.
The PACE Referral and Communications Coordinator is responsible for scheduling all external and internal appointments in collaboration with the participant/caregiver, taking participant preferences into account.
The Coordinator will schedule all Transportation related to appointments.
The Coordinator will follow all workflows regarding proper channeling of calls and referral processing.
They will complete telephone encounters where appropriate per telephone triage workflows.
The PACE Referral and Communications Coordinator will display excellent written and verbal communications skills, problem solving and critical thinking skills, and be adept at multi-tasking.
The PACE Referral and Communications Coordinator will collaborate with the Center Secretaries and Transportation Schedulers to ensure good coordination between the PACE Centers, IDTs, and Transportation staff for maximum efficient use of resources.
DUTIES and RESPONSIBILITIES
* Cancel appointments at participant/caregiver request and notify appropriate department.
* Complete telephone encounters and route to appropriate department per workflows.
* Route med refill calls to refill lines when participant will accept; otherwise handle per alternate workflow.
* Determine emergent nature of any calls that would require warm transfer to secretary at center, following set guidelines
EDUCATION:
HS Diploma/GED required; Associates degree preferred.
Fluency in Spanish require...
....Read more...
Type: Contract Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:06:02
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be fluent in English and specified secondary language.
- Must be able to speak and read Spanish fluently
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the loca...
....Read more...
Type: Permanent Location: Riverview, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-10 11:06:01
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* Refer calls as required to CSR Lead
* Maintain up-to-date knowledge of client regulations and policies
* Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
* Ability to work within established turnaround times
* Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* Ability to work as a member of a team
* Regular and predictable attendance is required
* Must participate and certify in internal CCO training to begin this role.
* Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
* May be required to work overtime and scheduled holidays.
* Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is work...
....Read more...
Type: Permanent Location: Winchester, US-KY
Salary / Rate: Not Specified
Posted: 2026-10-10 11:06:01
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* -Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* -Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* -Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* -Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* -Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* -Refer calls as required to CSR Lead
* -Maintain up-to-date knowledge of client regulations and policies
* -Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
* -Ability to work within established turnaround times
* -Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* -Ability to work as a member of a team
* -Must participate and certify in internal CCO training to begin this role.
* -Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
* -May be required to work overtime and scheduled holidays.
* -Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion
#CCOElPaso
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for t...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-10 11:06:00
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* -Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* -Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* -Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* -Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* -Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* -Refer calls as required to CSR Lead
* -Maintain up-to-date knowledge of client regulations and policies
* -Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
* -Ability to work within established turnaround times
* -Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* -Ability to work as a member of a team
* -Regular and predictable attendance is required
* -Must participate and certify in internal CCO training to begin this role.
* -Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
* -May be required to work overtime and scheduled holidays.
* -Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOChester
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positio...
....Read more...
Type: Permanent Location: Chester, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:59
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:58
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
*
* -Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* -Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* -Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* -Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* -Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* -Refer calls as required to CSR Lead
* -Maintain up-to-date knowledge of client regulations and policies
* -Report problems that occur via the online system so they can be addressed by the appropriate parties
*
*
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
* -Ability to work within established turnaround times
* -Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* -Ability to work as a member of a team
* -Regular and predictable attendance is required
* -Must participate and certify in internal CCO training to begin this role.
* -Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
* -May be required to work overtime and scheduled holidays.
* -Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to perform their duties on-site and meet attendance requirements.
Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOChester
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Tr...
....Read more...
Type: Permanent Location: Chester, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:58
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:57
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:56
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:56
-
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* -Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.
telephone, emails, web chats, or written letters).
* -Calls are basic and routine.
* -Uses computerized system for tracking, information gathering, and/or troubleshooting.
* -Provides feedback when needed, provides input on call trends, processes, procedures, and training.
* -May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
* -Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
* -Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
* -Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
* -Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
* -Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
* -Refer calls as required to CSR Lead
* -Maintain up-to-date knowledge of client regulations and policies
* -Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be fluent in English and specified secondary language.
* -Must be able to speak and read Spanish fluently
* -Ability to work within established turnaround times
* -Must have excellent interpersonal skills and the ability to organize simultaneous tasks
* -Ability to work as a member of a team
* -Regular and predictable attendance is required
* -Must participate and certify in internal CCO training to begin this role.
* -Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
* -May be required to work overtime and scheduled holidays.
* -Working on-site at our office location is a key requirement for this position.
Being physically present at the worksite is essential for effective collaboration, communication, and supervision.
Applicants must be able to...
....Read more...
Type: Permanent Location: El Paso, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:55
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:54
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:54
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:53
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:53
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:52
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Lubbock, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:51
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:51
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:50
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: St. George, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:49
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Tysons, US-VA
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:49
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Salt Lake City, US-UT
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:48
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Memphis, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:47
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:47
-
1.
Technical Ownership of BI Solutions
Leads technical design and implementation within agreed architecture and design standards.
2.
Design Authority & Best Practice
Contributes to the design authority for data modelling, visualisation, and BI patterns, contributing to standards and ensuring consistent, high-quality approaches across the team.
3.
Stakeholder & Product Leadership
Works closely with product, performance, and business stakeholders to shape requirements, supports KPI definition and success criteria, and ensure BI products deliver meaningful outcomes.
4.
Delivery Leadership & Risk Management
Supports reliable delivery by identifying technical risks, dependencies, and constraints early, and guiding teams to pragmatic, timely solutions.
5.
Data Quality, Trust & Governance
Applies agreed validation and quality approaches and escalates data trust or security concerns through established governance routes.
6.
Coaching & Capability Development
Supports BI Engineers and Junior Engineers, sharing expertise, reviewing work, and raising technical capability within the BI engineering team.
7.
Continuous Improvement & Innovation
Drives ongoing improvement in BI tooling, patterns, and practices, identifying opportunities to simplify, automate, and enhance the BI estate.
Key Internal Stakeholders & Relationships
* Operational Stakeholders
* Performance teams
* Business Intelligence & Insight team
* Business Finance teams
* Business Planning (WFM) teams
* Technology Data & Analytics team
* Technology Platform teams
* Senior Operational Leaders
Key External Stakeholders & Relationships
* Operational system providers and Platform partners
* External consultants (where applicable)
Essential
• A degree level qualification (or equivalent practical experience) in Data Analytics, Statistics, Computer Science, or a related discipline.
• Significant experience working in data or analytics roles within a complex organisation, delivering BI solutions across multiple business areas or workstreams.
• Proven, in-depth experience designing and delivering enterprise-scale business intelligence solutions, ideally using Power BI.
• Advanced analytical capability with strong experience in data visualisation, storytelling, and UX design for insight delivery.
• Demonstrated experience producing executive-level insight, including shaping narrative, defining KPIs, and supporting strategic decision-making.
• Advanced proficiency in analytics and visualisation tools (e.g.
Power BI, advanced Excel; Tableau optional).
• Extensive practical experience designing dimensional data models, applying Kimball methodologies, and creating reusable semantic layers.
• Strong SQL expertise, including writing and reviewing complex queries for data extraction, validation, and transformation.
• Proven experience ensuring data quality, trust, and governance, including validation approaches, testi...
....Read more...
Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-10 11:05:46
