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JOB DESCRIPTION
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations:
* Whitehouse Station, NJ
* Phoenix, AZ
* O'Fallon, MO
If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and inclusion, and offers plenty of growth opportunities, let's talk!
Job Responsibilities:
* Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
+ On average, our representatives are responsible for 40-50 calls per day
* Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage
+ Responsible for cross selling coverage to round out accounts
* Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner
+ Ability to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries
* Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience
* Ability to learn the basic concepts of personal lines insurance principles and Chubb products (home, auto, valuable articles/collectibles, flood, etc.)
* Work collaboratively with team members, and business partners to provide a quality experience for our agents
* Ability to work 40 hours a week on scheduled shift between the hour 8am-7pm EST; work overtime as needed
* Complete additional tasks and other projects/duties as assigned
QUALIFICATIONS
* Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chu...
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Type: Permanent Location: Whitehouse Station, US-NJ
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:33
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JOB DESCRIPTION
The North America Sales & Distribution Data Analytics team at Chubb is seeking a machine learning engineer with 2-3+ years of industry experience to join our fast-paced, high-energy team.
As an MLengineer for North America Data Analytics, you will develop solutions to complex business problems which combine industry standard practices with innovation.
This position offers exposure to a wide variety of analytic tools and technologies.
Be ready to meet data challenges head-on as you develop and refine data processes to marry data from multiple structured and unstructured data sources which ultimately feed into the evaluation, implementation, and monitoring of predictive models.
In this role you will:
* Build, test and deploy Machine Learning/Deep Learning tools and pipelines, to solve internal and external business requirements
* Take part in every step of the model creation process from ideation to deployment
* Create and maintain automated and semi-automated data pipelines within on-prem servers as well as in cloud (Azure).
* Play an active role in model deployment and testing.
* Create excellent working relationships with business partners across the Chubb organization, IT and Analytics peer groups.
* Effectively communicate with key stakeholders in written, oral and presentation formats.
QUALIFICATIONS
* Education
+ Bachelor's
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:33
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JOB DESCRIPTION
ESIS ProClaim is seeking an experienced Claims Representative.
In this role you will manage complex commercial auto liability and general liability claims.
Note: This is a hybrid position requiring 3 days in the office and 2 days working from home.
Key Objective:
Under the direction of the Claims Team Leader will work you manage all aspects of third-party liability claims.
You will analyze coverage, investigates facts of third-party claims, secure evidence, assesses, addresses subrogation/recovery/tenders, and apportions liability and settles claims at the best outcome within established claim best practices guidelines and client instructions.
Responsibilities:
* Review policy information to determine coverage, conducts a thorough investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
* Maintain diary system to ensure each file is reviewed at a minimum of every 90 days.
* Manage litigation.
* Develops, works and shares performance and productivity goals.
* Reviews, analyzes and shares performance results, productivity and audit/quality review results.
* Provides direction to claims professionals to be able to effectively work with defense counsel and litigation working collaboratively, as directed by the client.
* Works with assigned claims professionals to insure detailed 90-day Claim Summary Reports are prepared and provide updates to the client on investigation, potential settlement opportunities, claim denials, reservation of rights, third party tenders and recommendations to present at claims review meetings.
* Posts loss and expense reserves in Claims system within authority limits and recommends reserve changes above authority to AVP and/or VP of Claims.
* Reviews progress and status of claims with claims leadership and discusses issues/opportunities/task and remedial actions.
* Prepares and submits to claims leadership all unusual or potentially undesirable exposures such as allegations of bad faith or unfair claim practice allegations.
* Assists Claims Leadership in formulating improvements in claims handling procedures.
* Assist and works with Partnership Leaders on delivering results, attend meetings and claim reviews.
* Reviews and confirms claims professionals have secured the appropriate releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
* Maintains claims with the appropriate file notes, reports, photos, and documentation within the claim.
* Follows all company and regulatory compliance requirements.
* Updates claim timely with Medicare data and addresses Medicare reporting & interest.
* Meets or exceeds performance goals.
QUALIFICATIONS
* 4
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insuranc...
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Type: Permanent Location: Melville, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:32
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JOB DESCRIPTION
When you think of a job handling insurance claims, you may think about storm damage or auto accidents.
Or maybe a large stack of paper?
A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media.
Issues such as the Me Too movement, Racial Injustice and COVID.
In this paperless environment, you will use your analytical skills to resolve workplace claims.
We will teach you about Employment Law, contracts and claims.
You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims.
The work is interesting.
The environment is collaborative.
Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team.
This position will work a 3/2 Hybrid out of our Jersey City, NJ office.
* Contribute to a collaborative environment by raising new ideas, demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives.
* Complete accurate and timely coverage, liability and damage investigations and evaluations.
* Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
* Represent the company at meetings with management and business partners, as well as virtual and in person mediations.
* Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner.
* Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents/brokers.
* Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management
* College Degree.
JD is preferred, but not required.
* A minimum of 2 years work experience, handling claims of a comparable complexity or working in a legal position.
* Excellent verbal and written communication skills.
* A personal commitment to superior performance that adds value to our company.
* Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts.
* An aptitude to evaluating, analyzing, and interpreting technical information.
* Sound decision making skills.
* Proven ability to work independently as well as part of a team.
* Must demonstrate a high level of initiative and leadership skills.
* Excellent time management, problem solving, and organizational skills are required.
* An ability to adapt to new ideas and situations.
* A willingness...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:32
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JOB DESCRIPTION
Regional Manager (AVP) - Chubb Accident and Health
Location: Los Angeles
Who We Are:
We are a unique global organization with a culture of individuals passionately committed to our respective crafts.
With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients.
Working together, we are one Chubb.
Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.
We approach problems with a can-do attitude and are committed to developing deep relationships - all while moving quickly to meet client needs.
Chubb is currently seeking an experienced Accident & Health Regional Manager in the Pacific South region.
The Regional Manager will be responsible for overseeing the insurance operations within a designated region, managing sales activity, developing strategies to achieve business objectives, and ensuring compliance with industry regulations.
This role requires a strong leader with proven insurance experience and the ability to foster relationships with external partners and clients and internal stakeholders.
Major Responsibilities:
* Regional leader for Pacific South region Major and Commercial plan, including strategic growth objectives, pipeline and measurement of efficiency targets.
Routine reporting of regional performance.
* Profit and revenue growth for Accident & Health product lines.
Develop and execute strategies surrounding renewal retention/upsell, new business growth and distribution.
Routinely measure and monitor results amongst team.
* Analyze sales data and performance metrics to develop reports and recommend changes to improve results.
* Oversee, lead and mentor regional underwriting manager and underwriting team including day to day operations, service and underwriting activity.
Facilitate and organize trainings to ensure adherence to UW standards including self-audit.
* Work closely with A&H National Sales Manager, A&H production UWs and Branch Managers, and Global Client Executives to achieve new business goals and high renewal retention levels.
Establish and manage a robust target account process - including documentation and reporting on outcomes.
* Build and maintain strong internal and external relationships with distribution partners and clients.
* Responsible for monthly/quarterly forecasting and annual planning.
* Work closely with various support functions (Home Office Underwriting, Claims, Legal, Finance, Compliance, Actuarial) within the A&H organization
* Lead weekly team production meetings and participate in branch and regional management meetings.
QUALIFICATIONS
Qualifications:
* Minimum
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health ins...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:31
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:28
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Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.
Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As an Email Platform Engineer at JPMorgan Chase within the corporate sector, you will be a
technical design authority delivering Email products services and integrations to our workforce.
Working with other engineering & architecture groups across the wider technology organization you will deliver robust and secure Email platform, which can operate at scale.
Job responsibilities
* Deliver technology service, automation, and platform strategy, advancing the business and technology products, roadmaps and disciplines.
* Articulate to more experienced management a technical strategy in clear, concise, understandable terms.
* Demonstrate ability to conceptualize, launch and deliver multiple IT projects on time and within budget.
* Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
* contribute to development and implementation of technology, strategy, and policy to drive business value enabled by expert knowledge of enterprise technology architecture principles and software development practices and tools.
* leverage analytics, usage patterns and telemetry to understand, troubleshoot and resolve issues and build proactive measures to mitigate future issues.
* Adds to team culture of diversity, equity, inclusion, and respectect
Required qualifications, capabilities, and skills
* Formal training or certification on Exchange deployment concepts and 5+ years applied experience
* Demonstrate ability to conceptualize, launch and deliver multiple IT projects on time and within budget.
* Experience in M365 tenant migrations at an enterprise scale
* Experience in automating administrative tasks using PowerShell or other scripting languages.
* Have a track record of delivering automation for repetitive tasks.
* Extensive knowledge of Azure Active Directory, Azure AD Connect, and managing identity in a hybrid environment.
* Detailed knowledge of Email Security and Hygiene.
* Experience in Technical writing of Engineering documentation.
Preferred qualifications, capabilities, and skills
* Skills such as scripting, automation, and SMTP (Linux, Send Mail, Postfix) are also desirable.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards p...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:27
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:23
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Company
Federal Reserve Bank of Chicago
The Economic Research Department of the Federal Reserve Bank of Chicago invites applications for the Economist/Senior Economist/Economic Advisor positions on the Microeconomics Team.
Research agendas focused on labor markets strongly preferred.
The Bank will consider applications from seasoned candidates with a strong publication record in economics journals and at least 3 years of experience in an academic or similar research setting.
Successful candidates will be expected to conduct independent research that is published in leading academic journals, provide in-depth analysis for Bank policy briefings, and contribute to the mission of the Bank.
Excellent communication skills are required.
The research staff at the Federal Reserve Bank of Chicago is a collegial and diverse group of economists with expertise in a variety of fields.
The Chicago Fed provides an excellent research environment together with substantial support for research and competitive benefits.
Salaries are commensurate with experience and level of achievement.
The Chicago Fed is committed to attracting, developing, and retaining a diverse workforce.
We recognize the benefit derived from different perspectives and experiences, and we look carefully at candidates’ records to identify individuals whose perspectives could benefit our work.
As such, we especially encourage submissions from groups traditionally less represented in economics.
We seek to provide an inclusive environment where everyone is treated fairly and has equal access to opportunities.
More information on the Economic Research Department is at:
http://www.chicagofed.org/webpages/research/index.cfm
Applicants should submit:
1-Cover letter
2-CV
3-A list of three references
IMPORTANT NOTE: When asked to upload your resume on the Workday Portal, you must upload all supplementary application documents.
There will not be an additional prompt to upload documents 1,2, & 3.
You must upload them on the same page where you upload your resume.
Failure to do so will result postponing the review of your application.
Additional Requirements:
* This is a hybrid position requiring a minimum of three days per week in office.
* This position has additional screening requirements due to the information accessed while performing the job.
These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed.
The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.
* This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S.
federal immigration law.
Protected Individuals include, but are not limited to, U.S.
citizens, U.S.
nationals, and U.S.
permanent residents who either are not yet e...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:22
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Are you detail oriented and enjoy a production-based environment that offers career growth?
As a Remittance Processor in Receivables Operations, you will be responsible for processing daily document transactions which can include some moderately complex tasks.
Each function may have multiple tasks per transaction.
These transactions require judgment and experience with limited direct supervision.
While receiving clear instruction, you must maintain the highest level of production and accuracy daily.
Job responsibilities:
* Prepare batches of work by extracting checks and remittances from envelopes
* Input data into the system while following standard operating procedures and customer specific instructions for processing
* Operate Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150) while validating quality of images
* Verify negotiability of checks through customer specific instructions for processing
* Lift and move mail trays weighing up to 50 pounds
* Work in all areas/departments of production as needed and contributing to meeting team goals
* Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager
Required qualifications, skills and capabilities:
* Detail-oriented
* Good oral and written communication skills
* Production environment, focus around meeting deadlines
* You will need basic computer skills and knowledge of Microsoft applications
* Alpha/Numeric data entry and typing skills - with excellent accuracy
* Must be a team player and maintain a positive attitude
* Physical requirements: Sitting - up to 95% of the time, Standing - up to 10% of the time, Lifting - up to 5% of the time and up to 50 pounds; Walking - up to 10% of the time
Schedule: Sunday night through Friday morning, 11pm - 7:30am
Shift differential: 15%
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
A Government Security Clearance may be required for this position.
This includes, but is not limited to:
• Fingerprints
• Credit Check
• Employment History
• Tax Filing History (possibly)
• References (possibly)
• Proof of U.S.
Legal Permanent Residence
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:14
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Become an integral part of Consumer and Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Senior Administrative Assistant in Consumer and Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least three years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base sal...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:13
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Affordable Housing Credit officer on the Community Development Real Estate team, you will play an integral role in the bank's Community Reinvestment Act (CRA) mission by financing the construction of affordable housing.
You will be responsible for taking a leadership role evaluating transactions, preparing credit packages, closing transactions, and monitoring projects through repayment.
Job Responsibilities
* Develop best practices through accountability and leadership
* Prepare and review credit packages, including development budgets and project economics
* Prepare and present credit packages, identifying a transaction's credit risk
* Provide accurate analysis, and present findings and recommendations to senior management
* Review third-party reports and loan documents
* Collaborate and communicate with external and internal stakeholders
* Manage projects and closing timelines
* Attend site visits and industry events
* Manage a portfolio on loans, reporting on projects under construction, collaborating on annual reviews, and preparing modifications
Qualifications:
* Minimum 7 years of experience in a community development real estate
* Experience in affordable housing finance, including Low Income Housing Tax Credits and subsidy financing
* Excellent teamwork and customer service, consistently delivering on commitments to colleagues and clients
* Leadership and analytical skills, with experience synthesizing information, developing recommendations, making decisions, and problem solving
* Project management skills, demonstrating organization, timeliness, execution, and collaboration
* Attention to detail
* Proficient in Microsoft Office
* Master's or bachelor's degree
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:10
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: West Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:09
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DESCRIPTION:
Duties: Engage and improve the lifecycle of Cloud Services from inception, design, deployment, and operations.
Develop tools and automation to improve the efficiency of the platform and infrastructure.
Automate repeated manual tasks.
Analyze defects, propose improvements, and drive efficiencies in systems and processes.
Develop new cloud engineering strategies and implementations for the firm.
Responsible for ensuring the reliability, availability and performance of the cloud infrastructure and platform.
Develop observability and telemetry tools.
Improve the quality of technical engineering documentation.
Debug and solve issues in a production environment.
Participate in SRE on-call rotations and escalation workflows.
This position requires up to 10% domestic travel.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Telecommunications, Electronics and Telecommunication Engineering, or related field of study plus 3 years of experience in the job offered or as Site Reliability Engineer, Cloud Support Engineer, Security Engineer, or related occupation.
Skills Required: Requires experience in the following: Cloud Computing Architecture; Amazon Web Services (AWS); Continuous Improvement/Continuous Development (CI/CD) testing; Linux, networking and information security; and platform engineering and operations management.
This position requires up to 10% domestic travel.
Job Location: 3223 Hanover St., Palo Alto, CA 94304.
This position requires up to 10% domestic travel.
Telecommuting permitted up to 20% of the week.
Full-Time.
Salary: $165,547 - $180,000 per year.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer an...
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Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:08
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Norristown, US-PA
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:07
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Flower Mound, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:03
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Simpsonville, US-SC
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:02
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J.P.
Morgan Asset Management - Real Estate Americas is one of the world's largest real estate investment advisors with over $70 billion of real estate assets under management in North America.
Given its relationships, reputation, and size, JPMAM Real Estate Americas transacts in an average of $7 billion in combined acquisition and disposition activity annually.
JPMAM Real Estate Americas is comprised of more than 250 real estate professionals organized within key functional areas.
Job Summary
As an Associate in the Real Estate Americas Debt Investment Team, you will play an integral role in identifying and underwriting prospective lending opportunities across various property types.
You will formulate investment strategies and recommendations, review market research, prepare investment committee memos, and participate in investment committee presentations.
You will also develop strong relationships with brokers, banks, borrowers, and industry peers.
Job Responsibilities
* Underwrite potential lending opportunities for various funds and investment vehicles
* Analyze investments up and down the capital stack, across multiple product types and risk profiles from senior loans to mezzanine investments
* Create detailed and complex financial underwriting models for the financing of real estate investments
* Assist with modifications and loan restructurings on an as needed basis
* Perform property and market research through conversations with brokers, sponsors, market participants, and REA regional teams to understand the key risks of each investment and vet underwriting assumptions.
* Assist in execution of deals from underwriting through closing
* Conduct site inspections
* Participate in the preparation of internal memos, due diligence, site inspections, managing documentation and the investment closing process
* Communicate investment recommendations with senior leaders and the investment committee
* Collaborate with Asset Management, Valuations, Finance, and other internal stakeholders
* Provide support for the continuous asset management of existing investments
Required qualifications, capabilities and skills
* A minimum of 3 years of real estate work experience.
* Excellent financial modeling skills including high proficiency in Excel; Argus proficiency
* Knowledge of fundamental real estate cash flow and valuation analysis for office, industrial, retail, and multifamily sectors
* Experience with deal management, including risk identification and structuring to mitigate risk
* Ability to multi-task and work effectively on multiple deals with several originators
* Strong interpersonal skills to establish and manage relationships with borrowers, mortgage bankers, participating lenders, lawyers, and team members.
* Excellent written and verbal communication skills
* Highly organized with a keen attention to detail
* Strong quantitative and ana...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:01
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Marietta, US-OH
Salary / Rate: Not Specified
Posted: 2024-12-04 07:36:01
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Charlotte, US-NC
Salary / Rate: Not Specified
Posted: 2024-12-04 07:35:57
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
....Read more...
Type: Permanent Location: West Jordan, US-UT
Salary / Rate: Not Specified
Posted: 2024-12-04 07:35:56
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Are you a passionate and energetic person that has the desire for always improving the frontline customer/banker experience with every interaction.
You should be someone that is not afraid to roll up their sleeves and look for ways to better assist our partners by suggesting ideas to optimize through changes to processes, procedures and tools to transform the way business is conducted.
As a Marketing Delivery Senior Associate within the E-Coupon team, you will be primarily responsible for configuring offers in the E-Coupon application.
You will be working across both Marketing strategy and Marketing execution teams to understand the intent of the offer, ensuring the best customer experience.
You will provide guidance and support to multiple teams and lines-of-businesses across the firm by answering the ongoing volume of customer/banker questions that are sent in daily to the team's email research box.
Job Responsibilities:
* Create Marketing offers ranging from acquisition and deepening across multiple lines of business with flawless execution
* Evaluating Marketing collateral (Email, Direct Mail, etc.) to ensure the offer set-up aligns with strategic intent
* Identify and implement changes to the E-Coupon UI that can lead to increase in operational efficiencies and reduce scope of errors
* Review, research and respond to customer and banker email feedback in a prompt, courteous and professional manner
* Identify opportunities for continued customer and banker education to reduce customer experience friction points
Required qualifications, capabilities and skills:
* Bachelor's degree in Marketing and 3 years' experience working in customer support role specifically in a branch or customer care environment
* Experience working directly or supporting banking products
* Excellent written and verbal communication skills as to be able to express information clearly and accurately
* Ability to multi-task in a fast-paced environment where changing priorities is common
* Must be a self-starter with a strong work ethic who craves always improving the customer/banker experience
* Ability to work as part of a team with the desire to constantly learn and be curious
* Ability to always maintain a positive mindset and professional attitude
* Impeccable attention to detail
Preferred qualifications, capabilities and skills:
* Ability to recognize patterns and determine potential problem spots versus training opportunities
* Analytical skills and experience to turn data into strategic and operational insight
* An understanding of Marketing workflows and procedures
* Campaign management experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of e...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-12-04 07:35:52
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Own our Client's Onboarding experience end to end! Use your Project Management expertise to manage complex treasury product implementations for JP Morgan Chase Clients from around the world.
As a Product Implementation Analyst within the Commercial Bank, you will lead a project team that supplies support for the implementation of Treasury and Banking products and services.
Partner with client and internal stake holders to help provide a best-in-class experience.
This team generally works with existing clients to upgrade or add new products and services.
This is a great entry point into the Client Onboarding organization.
Job Responsibilities
* Interact with our clients, be the single-point-of-contact responsible for the end-to-end client experience and satisfaction during the in-scope product implementations
* Perform multi-entity, multi-jurisdiction client onboardings and product & service implementations
* Collaborate with the client and coverage team to develop and execute an implementation plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
* Own and drive identification, transparency, escalation, and resolution of risks and issues to closure and manage/coordinate client and internal partner communication and status updates
* Utilize creative problem solving and solid decision-making abilities
* Adhere to policy and procedures, and domestic regulatory requirements
* Manage onboarding activities via phone, telepresence, and email; liaise with local Compliance, Legal, and Product where required
Required qualifications, capabilities and skills
* At least 1 year of Client Management experience with a proven capability of applying project management methodology to develop an implementation plan and execute deliverables for complex, strategic change program
* Ability to soundly execute quantitative and qualitative analysis, draw conclusions and present information in a concise and effective manner
* Strong organizational skills both personally and across the working team to meet deadlines in a fast-paced environment, time management, and attention to detail
* Executive presence: able to manage stakeholder expectations at various levels and communicate effectively and clearly (written & verbal form)
* Skilled at anticipating issues, engaging the appropriate stakeholders and driving resolutions/solutions
* Ability to take ownership, manage through complex situations and mobilize internal resources in an ever-changing dynamic client facing environment
* Proficiency in Microsoft Office Suite
Preferred qualifications, capabilities and skills
* Cash Management and Treasury Services product experience and knowledge
* BS / BA degree
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
* Become a part of our many B...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-12-04 07:35:50
-
Our Channel Execution Team is dedicated to ensuring that all digital content is inclusive and accessible to everyone.
By adhering to the latest Web Content Accessibility Guidelines (WCAG) standards, we strive to create seamless and compliant user experiences across our digital platforms, including websites and email communications.
Our team collaborates with various stakeholders to implement best practices and maintain accessibility compliance, ensuring that our digital presence is welcoming and usable for all individuals.
As an American's with Disabilities Act (ADA) Specialist on the Channel Execution Marketing ream, you will be instrumental in ensuring our digital content meets the latest Web Content Accessibility Guidelines (WCAG) standards.
You will work closely with stakeholders to implement best practices and support the accessibility needs across all non-card lines of business (LOBs).
Your expertise will help us create an inclusive digital experience for all users.
Job Responsibilities:
* Ensure compliance with the latest Web Content Accessibility Guidelines (WCAG) standards for email and website platforms.
* Collaborate with stakeholders to implement accessibility best practices and maintain compliance.
* Conduct regular audits and assessments to identify and address accessibility issues.
* Develop and maintain comprehensive documentation on accessibility standards and practices.
* Provide training and guidance to teams on compliance with the Americans with Disabilities Act (ADA) and accessibility best practices.
Required qualifications, capabilities, and skills:
* A strong understanding of the Americans with Disabilities Act (ADA) and WCAG standards.
* Experience in ensuring accessibility for digital content, including email and websites.
* Proven ability to work with stakeholders to implement and maintain accessibility best practices.
* Excellent communication and collaboration skills.
* Detail-oriented with strong problem-solving abilities.
* Ability to adapt to evolving accessibility standards and technologies.
Preferred qualifications, capabilities, and skills:
* Familiarity with accessibility tools and technologies.
* Bachelors degree in Marketing preferred
*
*Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
Those i...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-12-04 07:35:48
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We have an obsession for taking care of our customers and employees, making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
At Chase, you'll have the opportunity to help people make the most of their money so they can make the most of their lives.
As a Market Director of Banking in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the deposits and banking business, develop and coach Branch Managers, and oversee the management of the market alongside other executive leaders.
You will also play a key role in ensuring our Customer Promise comes to life for our clients, by creating a culture of excellence and an environment that meets a high standard of customer service and excellence within the community.
Job responsibilities
* Manages and coaches branch managers to engage customers and address any escalations
* Develops best practice techniques for coaching, reviewing business, cooperation and ensuring compliance
* Recruits, retains, and develops excellent talent and instills an environment where employees feel valued, supported, and able to achieve career growth
* Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management
* Leads integration with partners from Chase Wealth Management, Business Banking and Home Lending (One Chase) to ensure the growth of other lines of business, including investments and loans
* Manages the market to ensure an excellent customer experience and deploy resources to optimize market performance
* Ensures all branch managers are effectively mitigating risk and remaining in compliance to guarantee a safe banking experience for clients through deep dives and business review
Required qualifications, capabilities, and skills
* 5+ years of Branch management or other related leadership experience
* High school degree, GED, or foreign equivalent
* Proven track record of coaching and developing high performing sales teams coupled with the ability to effectively translate knowledge of financial markets and economic trends
* Ability to identify needs of market segment in order to tailor proactive customer education
* Demonstrated ability building relationships and proactively collaborating with other lines of business remotely
* Ability to proactively take initiative to identify solutions including entrepreneurial business spirit and execute with a sense of urgency
* Experience with consumer and commercial credit knowledge and understanding of financial planning including customer life cycle
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
* Familiarity of local/regional market trends and demographics
* Ability to set the to...
....Read more...
Type: Permanent Location: Pittsford, US-NY
Salary / Rate: Not Specified
Posted: 2024-12-04 07:35:47
